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Sales & Office Administrator – Automotive Remapping Company 📍 Near Willesden Junction | Full-Time | 8:00 AM – 6:00 PM (1-hour lunch between 12–2 PM) We’re a small, fast-growing vehicle remapping company offering services like performance tuning. Based near Willesden Junction, we operate with a mobile team and need a reliable, confident Sales & Office Administrator to run the day-to-day operations from our office. Your main focus will be handling customer enquiries, closing appointments over the phone or messages, and booking jobs into the diary. You’ll also take care of invoicing, follow-ups, and general admin tasks while supporting our team of five (two office - 3 mobile). This is a full-time, office-based role where you’ll be the engine keeping everything running smoothly. Key Responsibilities: Responding to enquiries and converting leads into confirmed bookings Managing the team diary and scheduling mobile jobs Creating and sending invoices, tracking payments General admin, filing, stock updates Coordinating with mobile technicians and assisting the director Requirements: Strong communication and organisational skills Experience in admin or sales support roles Confident using email, calendars, and invoicing software Ability to multitask in a fast-paced environment If you’re proactive, friendly, and ready to make an impact, we’d love to hear from you!
About Maison Gigi Maison Gigi, a beloved family-run French bakery, is renowned for its exquisite patisserie, specialty coffee, and delightful grab-and-go options. Inspired by regional French cuisine, we're passionate about sharing authentic flavors with our loyal customers. Beyond our bustling bakery and cafe, we also specialize in providing exceptional contract catering services for a diverse range of clients, from intimate gatherings to large-scale corporate events. Position Overview We're looking for a dynamic and highly experienced** Assistant General Manager with focus on Contract Catering** to exclusively lead and propel the growth of our thriving catering operations. This role requires a self-starter who can take initiative, thrive independently, and meticulously manage every aspect of our contract catering arm. You'll be instrumental in upholding our high standards and deputizing for the General Manager in catering-related matters, ensuring a safe and inspiring culinary experience for all our clients and their guests. Key Responsibilities Operational Management - Support the day-to-day running of breakfast, lunch and boardroom services across all front and back-of-house areas supporting our Contract Catering operation. - Facilitate the events team in delivery of small and medium sized events in client’s office. - Maintain exceptional standards of food presentation, and customer service in line with Maison Gigi values and clients’ expectations - Lead daily briefings and service checks to ensure smooth and consistent delivery. - Take ownership of service setup, pace, and close-down procedures. - Manage goods movements between production sites and clients’ offices. - Client and Stakeholder Relations - Build strong working relationships with on-site client teams and key stakeholders. - Address client feedback promptly and professionally, ensuring expectations are met and exceeded. - Support the General Manager with client meetings, updates, and service reviews as needed. Team Leadership - Supervise and motivate a diverse team of chefs, porters and front-of-house staff. - Participate in recruitment, onboarding, training, and day-to-day performance management. - Foster a positive and supportive team culture, encouraging accountability and development. Compliance and Standards - Ensure full compliance with food safety, allergen, hygiene, and health & safety regulations. - Conduct daily checks, temperature records, and due diligence documentation. - Uphold internal audit standards and contribute to ongoing improvement initiatives. Administrative and Financial Support - Assist with rota planning, stock control, ordering, and cost management. - Support with reporting tasks, including service feedback and supplier liaison. - Help drive efficiency and maintain operational control within budget guidelines. What We’re Looking for - Experience in a supervisory or assistant management role within B&I / Contract catering environment. - Strong understanding of service operations and customer service excellence in self-service environment and onsite events. - Excellent organisational and leadership skills, with a hands-on, proactive approach. - Confident communicator with a calm, professional behaviour. - Knowledge of food safety, allergens, and compliance standards. - Proficient in digital tools such as Excel and scheduling/stock systems. - Self-starter & Independent operator - Client centric approach and commitment to deliver a first-time right approach What We Offer - A Monday to Friday working pattern - A competitive salary and bonus of £40,000 – 44-000 p/a plus performance-based bonus. - Opportunity to grow within a respected and growing catering company. - A supportive team culture where your input and ideas are valued. - Amazing staff meals prepared with same care and attention as our client’s offerings. - Central location in Victoria easily accessible by public transport.
Job Summary: The Floor Manager is responsible for supervising daily operations on the sales floor, ensuring high levels of customer satisfaction, team productivity, and operational efficiency. This role acts as a key point of contact between staff and upper management, ensuring company standards and procedures are maintained. Key Responsibilities: Supervise and coordinate day-to-day activities on the sales or operations floor. Lead, motivate, and coach staff to meet sales targets and performance goals. Ensure excellent customer service by addressing customer concerns and resolving issues promptly. Monitor inventory levels and coordinate with stockroom for replenishment. Enforce compliance with health, safety, and company policies. Oversee floor layout, product displays, and merchandising standards. Handle staff scheduling, shift management, and attendance. Conduct regular performance reviews and provide feedback and training. Act as the point person for escalations during assigned shifts. Assist in sales reporting, audits, and other administrative tasks as needed. Qualifications: 3+ years of experience in retail business. Strong leadership and interpersonal skills. Excellent communication and conflict resolution abilities. Ability to multitask and remain calm under pressure. Proficient in using POS systems, MS Office, and inventory management tools.
Mymeds Healthcare Ltd is a busy, community-focused retail pharmacy dedicated to delivering high-quality healthcare products and prescription services. We pride ourselves on a professional and customer-first approach, supporting the wellbeing of every individual who walks through our doors. We are currently seeking a responsible and detail-oriented Shop Supervisor to oversee the day-to-day retail operations within our pharmacy. This is a key leadership position requiring strong organisational skills, team coordination, and a focus on service excellence. Key Responsibilities Supervise the daily activities of the retail pharmacy shop floor Oversee order picking and preparation to ensure accuracy and efficiency Monitor and maintain adequate stock levels; assist in stock replenishment and rotation Coordinate with pharmacists and dispensers to ensure timely fulfilment of customer prescriptions and retail orders Ensure compliance with pharmacy safety and labelling standards Maintain a clean, organised, and customer-friendly retail environment Assist with incoming deliveries and ensure proper stockroom organisation Support with administrative duties and manage customer enquiries professionally Train, motivate, and support junior retail staff and order pickers Uphold strict confidentiality and regulatory compliance at all times Skills and Experience Required Previous supervisory experience in a retail pharmacy or healthcare setting preferred Excellent attention to detail and high standards of accuracy Proven ability to lead a team in a fast-paced environment Strong organisational and time-management skills Confident communicator with excellent interpersonal skills Basic computer literacy for stock and order tracking systems Commitment to patient confidentiality, safety, and customer service Employment Type: Full-Time (37.5 hours/week) If you're reliable, customer-focused, and passionate about supporting a professional pharmacy team, we’d love to hear from you. Apply now with your CV.
This is a full-time position, working 37.5 hours per week, including weekends. We offer a competitive salary based on experience, along with a generous staff discount policy. Full training and support will be provided, giving you the opportunity to work with a luxury clientele and over 30 top eyewear fashion brands. We are committed to continuous learning and development, ensuring you can grow with us. Additionally, you’ll be part of a small, friendly team in an engaging and supportive environment. Job Specification - Oversee all aspects of store operations. - Assist clients with frame and lens selection. - Take accurate measurements and record details in the system. - Deliver exceptional customer service and aftercare. - Handle administrative tasks, including filing, compliance, and transactions. - Achieve high sales performance and results. - Maintain product knowledge and stay updated on trends and new merchandise. - Ensure the store is fully stocked and visually appealing. - Support the manager as needed. - Perform day-to-day tasks as required.
Mymeds Healthcare Ltd is a busy and community-focused retail pharmacy dedicated to delivering high-quality healthcare products and prescription services. We are currently looking for a responsible and detail-oriented Order Picker to join our in-store pharmacy team. This role is essential in ensuring retail orders are prepared accurately and efficiently for our customers. Key Responsibilities: Accurately pick and prepare customer orders Ensure items are labelled correctly and comply with pharmacy safety standards Collaborate closely with pharmacists and dispensers to ensure timely order fulfilment Check stock levels regularly and assist with restocking shelves Support the team in organising incoming deliveries and maintaining stockroom tidiness Assist with basic administrative tasks and customer enquiries when required Adhere strictly to pharmacy protocols and confidentiality standards Skills and Experience Required: Previous experience in a retail pharmacy or healthcare setting is preferred Strong attention to detail and high level of accuracy in handling medication Ability to follow instructions and work well in a fast-paced environment Good organisational and time management skills Strong communication skills and a team-player attitude Basic computer literacy for order tracking and stock systems Commitment to maintaining patient confidentiality and safety at all times Working Hours: 37.5 hours per week If you're reliable, customer-focused, and committed to supporting a professional pharmacy team, we’d love to hear from you.
Responsible for regularly updating and maintaining the online product inventory, including new arrivals, out of-stock items, price changes, and promotions. Ensure accurate product details such as name, ingredients,benefits, price, and availability are displayed for customer reference. Update website banners, landing pages, and special offers. Tracking key website metrics, such as sales trends, customer inquiries, and conversion rates, and generating reports for management is essential. Coordinate with developers to resolve technical issues, monitor the website for bugs or downtime, and implement backup and recovery procedures. Manage user-generated data, including customer reviews, inquiries, and accounts. Ensuring the security of sensitive customer information, including payment data and transaction history, is a key responsibility.
Company Name: Soleil & SA LTD t/a Oh Fleurs! Job Title: Salon Manager SOC Code: 1253 Location: Oh Fleurs!, 345 Upper Street, London, N1 0PD Reports To: Owner/Director Job Type: Full-Time Working Hours: 37.5 hours per week Salary: £38700 - £40000 per year About Oh Fleurs!: Oh Fleurs! is a vibrant and creative nail art and beauty salon located in the heart of the Angel neighborhood in London. We specialize in bespoke nail art, as well as a range of manicure and pedicure services, attracting a diverse clientele from all walks of life. Our salon is known for its skilled craftsmanship, excellent customer service, and competitive pricing, making us a go-to destination for those seeking unique and high-quality nail care. Role Overview: We are looking for a dedicated and experienced Salon Manager to oversee the daily operations of Oh Fleurs!. As the Salon Manager, you will be responsible for managing the day-to-day activities of the salon, ensuring exceptional customer service, overseeing team of nail technicians, and driving the overall success and growth of the business. Your leadership will be key to maintaining our high standards of service and creating a welcoming and efficient environment for both staff and clients. Key Responsibilities: • Team Management & Leadership: o Lead, motivate, and supervise the salon team, including nail technicians and support staff. o Ensure all staff members provide excellent customer service and maintain high standards of professionalism. o Assist in training and developing staff, providing guidance on best practices, product knowledge, and nail art techniques. o Conduct regular performance evaluations and manage staff schedules to ensure smooth operations. • Customer Experience & Satisfaction: o Oversee the day-to-day client experience, ensuring all clients are treated with the utmost care and attention. o Address client inquiries, concerns, or complaints in a timely and professional manner. o Manage appointment bookings, both online and in-salon, ensuring that appointments are handled efficiently. o Ensure the salon environment is clean, organized, and welcoming for all clients. • Salon Operations & Administration: o Handle daily salon operations including inventory management, ordering supplies, and ensuring all products are stocked. o Manage cash handling, financial transactions, and help maintain the salon’s financial records. o Ensure compliance with health and safety standards, including sanitation, cleanliness, and regulatory requirements. o Assist with marketing initiatives, including social media posts and content creation, to promote the salon’s services and offers. • Sales & Growth: o Drive sales of services, products, and packages to meet and exceed salon revenue targets. o Develop strategies to attract and retain clients, including loyalty programs, promotions, and events. o Monitor salon performance metrics and identify opportunities for improvement in both service and operational efficiency. • Reporting & Communication: o Provide regular reports on salon performance, customer feedback, and financials to the owner/director. o Communicate with suppliers, handle inventory ordering, and manage budget to ensure profitability. Qualifications & Skills: • Bachelor's degree in Business Management or related fields. • Proven experience as a Salon Manager or in a similar role in the beauty industry. • Strong leadership skills with the ability to motivate and inspire a team. • Excellent communication and interpersonal skills, with a customer-first mentality. • Ability to manage salon operations efficiently, including scheduling, inventory, and staff coordination. • Knowledge of nail art and beauty services is a plus, though not essential. • Experience with salon management software and online booking platforms (e.g., Treatwell, Fresha) is a plus. • Strong organizational and time management skills. • Ability to work under pressure in a fast-paced environment while maintaining a positive attitude. • Passionate about the beauty industry and staying updated with trends and best practices. • Fluency in English. Benefits: • Competitive salary based on experience. • 28 days paid annual leave, including bank holidays. • Employee discounts on salon services and products. • Ongoing professional development and training opportunities. • A supportive and friendly team environment. • Access to a central London location, with easy access to local shops, cafes, and public transport. • Commission-based incentives linked to sales and performance.
No5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanour, and a passion for the hospitality industry. Responsibilities: Greet guests as they arrive at the restaurant, pNo5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanor, and a passion for the hospitality industry. Responsibilities: Greet guests as they arrive at the restaurant, providing a warm and friendly welcome Manage reservations and seating arrangements, ensuring that guests are seated in a timely and efficient manner Answer phone calls and respond to inquiries regarding menu items, reservations, and other restaurant-related questions Provide guests with information about the restaurant and its offerings, including menus, specials, and promotions Handle guest complaints and resolve issues in a professional and courteous manner Maintain a clean and organized reception area, ensuring that menus and promotional materials are stocked and readily available Work closely with restaurant staff to ensure a seamless guest experience Perform administrative duties such as data entry, filing, and scheduling appointments as needed Requirements: High school diploma or equivalent Proven experience as a receptionist or in a similar customer service role Excellent communication and interpersonal skills Strong organizational and multitasking abilities Ability to work in a fast-paced environment and handle multiple tasks simultaneously A friendly and welcoming demeanor with a passion for providing exceptional customer service Knowledge of basic computer applications such as MS Office and reservation management software is preferred (Sevenrooms).
Required in Terra Cotta Warriors Ltd Business in London, Manager will make sure the premises run smoothly and that customers are satisfied. Should have responsibilities both ‘front of house and ‘back of house -Typical duties include: Training and supervising staff. Agreeing and managing budgets. Creating staffing rotas. Planning menus. Ensuring compliance with licensing, hygiene and health and safety legislation. Promoting and marketing the business. Overseeing stock levels and ordering supplies. Handling customer enquiries and complaints. Taking reservations. Greeting and advising customers. Problem solving. Preparing and presenting staffing/sales reports. Keeping statistical and financial records. Assessing and improving profitability. Liaising with customers, employees, suppliers, licensing authorities and sales representatives. Making improvements to the running of the business and developing the restaurant. Qualifications and training - Qualification in business studies at degree or master level , catering or hospitality or management could give you an advantage. Experience is essential in this field of business or sales. Key skills for restaurant managers Strong customer service skills. Commercial awareness. Interpersonal and team working skills. The ability to priorities and juggle multiple responsibilities. Excellent communication skills. Management and administration skills. Problem-solving skills. Organisational skills. Language - Requirement: Proficient in English and Chinese The Company will provide Tier -2 Sponsorship for the right candidate
General Manager - Authentic Italian Coffee Shop & Deli Location: London, W6 9TN Department: Management Employment Type: Full-time Salary: £40,000 - £45,000 per annum Start Date: Immediate --- About the Opportunity We are seeking an experienced and passionate General Manager to lead our authentic Italian coffee shop and deli. This is an exciting opportunity for a dynamic leader who shares our love for exceptional coffee, traditional Italian cuisine, and outstanding customer service. What You'll Do Operations Management - Oversee daily operations of both coffee shop and deli services - Manage inventory, stock levels, and supplier relationships - Create and update pricing strategies, menus, and promotional campaigns - Handle administrative tasks including invoicing, payroll preparation, and supplier payments Team Leadership - Recruit, train, and manage a team of passionate staff members - Create staff schedules and manage rotas efficiently - Foster a positive work environment that reflects our Italian hospitality values Customer Experience - Ensure exceptional customer service standards across all touchpoints - Manage table service operations and deli counter service - Maintain high-quality food and product displays - Handle customer feedback and continuously improve service quality Quality & Compliance - Monitor food safety and hygiene standards - Ensure product quality and presentation meet our authentic Italian standards - Manage compliance with health and safety regulations What We're Looking For Essential Requirements - Languages: Fluent in both English and Italian (advanced level required) - Experience: Proven management experience in hospitality, food service, or retail - Skills: Strong organizational, communication, and leadership abilities - Passion: Genuine enthusiasm for Italian coffee culture and authentic cuisine Key Competencies - Financial management and budgeting experience - Staff management and development skills - Customer service excellence mindset - Problem-solving and decision-making abilities - Attention to detail and quality standards What We Offer - Competitive salary: £40,000 - £45,000 annually - Immediate start available - Opportunity to work with authentic Italian products and traditions - Leadership role in a growing business - Staff discounts and benefits - Professional development opportunities How to Apply Ready to bring your passion for Italian coffee and cuisine to life? We'd love to hear from you! Apply: Send your CV and cover letter today *We are an equal opportunity employer committed to diversity and inclusion.* *Join our family and help us share the authentic taste of Italy with our community!*
Responsible for regularly updating and maintaining the online product inventory, including new arrivals, out of-stock items, price changes, and promotions. Ensure accurate product details such as name, ingredients, benefits, price, and availability are displayed for customer reference. Update website banners, landing pages, and special offers. Tracking key website metrics, such as sales trends, customer inquiries, and conversion rates, and generating reports for management is essential. Coordinate with developers to resolve technical issues, monitor the website for bugs or downtime, and implement backup and recovery procedures. Manage user-generated data, including customer reviews, inquiries, and accounts. Ensuring the security of sensitive customer information, including payment data and transaction history, is a key responsibility.
Key Responsibilities: 1. Maintain and manage the director’s diary, including booking meetings, arranging client appointments, and scheduling compliance deadlines. 2. Handle day-to-day correspondence, including emails, post, supplier invoices, and legal notifications. 3. Maintain and update digital and physical filing systems for client records, compliance reports, and transaction receipts. 4. Draft, format, and proofread business documents including letters to authorities, account summaries, and internal memos. 5. Monitor and order office supplies, assist in minor procurement tasks, and liaise with external service providers and accountants. 6. Support the director with data entry tasks including stock updates, HMRC-related entries, and customer invoice generation. 7. Translate and communicate information when dealing with clients or suppliers who may not speak English fluently. Page 49 8. Carry out light financial administration tasks (e.g., collating receipts, compiling simple expenditure reports). Skills Required: 9. Proven ability to manage confidential information responsibly and sensitively. 10. Strong communication and interpersonal skills, especially in liaising with suppliers and clients from multicultural backgrounds. 11. Excellent command of written and spoken English for business and formal correspondence. 12. Proficiency in Microsoft Office Suite (Word, Excel, Outlook), and basic knowledge of PDF handling and cloud-based storage (e.g., Google Drive). 13. Ability to work independently, with minimal supervision, and manage tasks proactively. 14. Organised and meticulous with strong attention to detail—especially in preparing formal documents and regulatory paperwork. 15. Familiarity with light bookkeeping or basic invoicing practices is a plus. Education and Experience • Minimum: GCSEs (or overseas equivalent), including English and Mathematics. • At least 1 year of relevant industry experience as a secretary, administrative assistant, or in a similar office-based support role.
Customer Service: Greet customers, answer inquiries, address concerns, and explain available services and turnaround times. Item Inspection: Examine garments for stains, damage, special cleaning instructions, or missing items before processing. Spot Treatment & Pre-Cleaning: Apply appropriate stain-removal techniques and pre-treatments to garments based on fabric type and stain nature. Dry Cleaning Operations: Operate dry cleaning and laundering machines according to set specifications and safety standards. Pressing and Finishing: Iron, press, steam, fold, or hang garments ensuring a professional and wrinkle-free presentation. Quality Control: Conduct final inspections to verify items meet quality standards before customer return or delivery. Inventory & Supplies Management: Monitor and replenish stock of cleaning agents, packaging materials, and chemicals. Machine Maintenance: Perform basic maintenance, inspections, and cleaning of dry cleaning equipment. Administrative Duties: Process payments, prepare invoices, maintain service records, and manage customer item tags. Workflow Management: Organize and prioritize cleaning tasks to ensure efficient operations and on-time delivery. Staff Supervision (if applicable): Train, supervise, and support junior or new employees to uphold service and quality standards.
🪷 As the Assistant Manager, you will act as the owner’s right hand, ensuring the smooth daily operation of the salon, supporting the team, maintaining service standards, and handling responsibilities in the owner’s absence. This role requires someone trustworthy, proactive, and aligned with the salon’s family-like culture and high standards of professionalism. 🧭 Key Responsibilities 💼 Team Leadership & Operations Supervise and support nail techs, hairstylists, and front desk (if applicable) Manage staff scheduling, breaks, and attendance Train new team members and guide ongoing staff development Handle conflict resolution calmly and fairly Step in to assist with services or customer interactions when needed 🧽 Salon Standards & Environment Ensure all stations, tools, and common areas meet hygiene and safety standards Conduct regular walkthroughs to keep the salon clean, organized, and aligned with the brand aesthetic Support the setup and closure of the salon each day 💬 Client Experience Greet clients warmly and professionally Handle client concerns or service issues with a customer-first mindset Monitor service quality and overall client satisfaction 📦 Inventory & Supplies Monitor product levels (nail, hair, cleaning, etc.) Place supply orders in coordination with the owner Track usage to minimize waste and ensure stock rotation 📊 Administrative Duties Help track daily sales, appointments, and team performance Provide feedback and reports to the owner Enforce salon policies and procedures consistently Collaborate with the owner on promotions, social media input, or events 🌟 Required Qualities: Strong leadership with a team-focused mindset Professional, reliable, and discreet Exceptional communication and conflict-resolution skills Able to handle pressure and multitask with grace Experience in a beauty or salon environment. Qualified to perform treatments to the standard of the salon. 🧍♀️ Reports To : Danielle, Salon Owner 🧑🤝🧑 Supervises : Nail Techs, Hair Stylists, Front Desk
We are a well-established private dermatology medical practice and skin aesthetics clinic in Central London, looking for an experienced and talented aesthetics nurse to join our team. The individual provides a personalised service to each patient, offering expert advice and guidance to support and assist patients in improving their skin concerns. We are recruiting a highly motivated qualified experienced skin aesthetics nurse, preferably a prescriber. The candidate has a keen interest and passion for skin care treatments and products, skin health, medical aesthetics and helping patients. We pride ourselves in patient care and exceptional personalised service. We invite you to join our dynamic small team and exciting environment. As we are a small clinic, the role requires flexibility and a range of activities in the day-to-day functioning of it. We offer non-invasive skin aesthetics treatments and a select range of skin care products brands from our clinic and online presence. The candidate is results driven and assists with growing the clinic and patient base. ROLE AND RESPONSIBILITIES As a small and growing practice, the candidate’s role is varied and offers general assistance to the team. The aesthetics nurse meets and greets patients, conducts skin assessments, develops treatment plans and goals, advises patients on appropriate skin treatments and products, and carries out various treatments. Awareness of general skin conditions and familiarity with skin care product brands e.g. Obagi, ZO, iS Clinical etc. is an advantage. The candidate is organised and self-motivated, ensuring smooth running of the clinic and day to day management to a high standard. Clinic role includes: Patient bookings, registrations, treatment notes, patient records, photos, consent forms. General administration Managing patient enquiries Invoicing and payments Stock and product usage management Punctual and time efficient Experience with treatments such as: Medical facials Peels Microneedling LED light treatments Dermal fillers and anti-wrinkle treatments Vitamin infusions Profhilo PRP (Platelet Rich Plasma) Mesotherapy Skin boosters Polynucleotides and Exosomes Laser Virtual consultations are conducted as scheduled. The candidate participates and supports events, social media and various initiatives to promote the clinic. EDUCATION, REGISTRATIONS, EXPERIENCE Up to date CV V300 Nurse prescriber registration with the Nursing & Midwifery Council (NMC) Level 7 Diploma in Facial Aesthetics is preferable Indemnity insurance Two Letters of Reference with contact details from most recent workplaces Disclosure and Barring Service certificate Valid to work in the United Kingdom Training Certificates, Qualifications and Courses Post qualification experience Should you wish to apply, please get in touch with our team.