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We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We’re looking for a customer champion with strong technical curiosity and a passion for helping people succeed with AI. As an AI Digital Assistant Success Specialist, you’ll be at the heart of improving our enterprise digital assistants experience (which includes a combination of internal and external tools such as ChatGPT) . You’ll help users get the most out of our solutions, identify opportunities for automation and improvement, and collaborate with engineering to make every interaction smarter, faster, and more satisfying. This is a great role for someone who loves solving problems, thrives in fast-evolving tech environments, and wants to play a key part in shaping how AI transforms employee experience. This is a 12 month Fixed Term contract and you will be required to work in hybrid model in our Guildford office 3 days per week. Key Responsibilities User Support & Advocacy • Be the human face of our Digital Assistant — helping users when automation can’t., • Troubleshoot and resolve user issues, ensuring fast, friendly, and accurate responses., • Identify recurring issues, patterns, and opportunities for product improvement., • Act as the voice of the customer — championing feedback and insights across teams. AI Operations & Collaboration • Partner with AI Engineering and Product teams to improve model accuracy, coverage, and behavior., • Translate real-world user challenges into actionable insights and enhancement requests., • Participate in roadmap discussions and represent the user experience in product decisions. Knowledge & Process Management • Create and refine internal knowledge articles to improve both chatbot and human support accuracy. Analytics & Continuous Improvement • Analyze chatbot and support data to identify high-impact improvement areas., • Support post-launch performance tracking and user adoption metrics. AI Training & Testing • Help refine model prompts, responses, and fallback scenarios using live feedback., • Participate in conversational design testing and training data curation., • Collaborate with engineers and Product Managers to improve assistant tone, accuracy, and responsiveness. Qualifications • Bachelor’s degree in Information Systems, Computer Science, Business, or equivalent experience., • 5+ years of professional experience (for senior roles, 7+), ideally in IT support, product operations, or digital assistant environments., • Familiarity with Generative AI, NLP, or LLM-based technologies (e.g., ChatGPT, Azure OpenAI)., • Strong written and verbal communication skills across technical and non-technical audiences., • Experience improving support processes and documentation at scale., • Analytical mindset and comfort with data-driven decision-making.

🚀 Software Engineer – Guildford (Onsite) | Up to £90,000 + Bonus + Benefits Are you a Software developer with strong front-end experience in React, Angular or Blazor, paired with solid C# backend skills? Are you Interested in working with Blazor Microsoft’s modern UI framework? This role offers the chance to work on web applications with a strong front-end focus, using Blazor as the preferred framework for the next few years. If you're a full-stack developer or keen to upskill in Blazor, this could be the perfect opportunity. Join a global leader in advanced modelling and optimisation software for the energy sector. With over 450 clients worldwide, this is a unique opportunity to be part of a team driving innovation in real-time decision-making tools. We’re hiring multiple Software Engineers to join a Guildford-based team, working on cutting-edge solutions that blend data, modelling, and cloud technologies. 🔧 What You’ll Be Working On • Building and testing web applications using real-time data and physical models, • Designing intuitive user interfaces and deploying cloud-based solutions, • Collaborating in a hybrid team environment with strong support for growth, • Contributing to the full product lifecycle—from design to deployment 🛠️ Tech Stack • Frontend: Blazor (primary framework), WinForms, WPF, or Angular, React, Vue, • Backend: C# .NET, • Cloud & DevOps: Microservices, Docker, REST APIs, CI/CD, Terraform, • Bonus: Exposure to Machine Learning and AI 🎓 What You’ll Bring • A degree in Computer Science, Engineering, Maths, or Physical Sciences, • Solid programming experience with a focus on clean, scalable code, • Strong attention to detail and a passion for solving complex problems, • Experience building and maintaining web applications, • Ability to work to deadlines in a fast-paced, collaborative setting 💼 Why Join? • Competitive salary up to £90,000, • Annual performance-related bonus, • Pension 10% and Healthcare 📩 Interested? Send your CV directly to to find out more and take the next step in your career.

A well-established professional services business is hiring a Head of Data to play a key role in building and optimising its modern cloud data environment. This is a technical, hands-on role with team management responsibilities – ideal for someone who wants to stay close to the tech while guiding and developing a growing team. Role: Head of Data Salary: £80,000 - £110,000 Location: Guildford – 5 days per week onsite What you’ll be doing: • Design, build, and optimise scalable data pipelines and architecture, • Work hands-on with PySpark, Databricks, Azure, and Data Lake to deliver high-performance solutions, • Translate business needs into technical requirements and data-driven solutions, • Ensure best practice in data governance, quality, and security, • Manage and mentor engineers, helping them grow while contributing directly to delivery, • Support the company’s AI roadmap by developing and scaling the data environment What you’ll need: • Proven experience as a Data Engineer or Senior Data Engineer with some team leadership responsibilities, • Strong technical expertise with PySpark, Databricks, Azure, and Data Lake, • Deep understanding of data architecture and ETL processes in cloud environments, • The ability to balance coding and technical delivery with people management, • Excellent problem-solving skills and the energy to thrive in a fast-paced environment What’s on offer: • Salary £80,000 - £110,000, • Onsite role – Guildford HQ, 5 days per week, • The chance to work on cutting-edge data projects within a modern data stack, • Play a central role in building the foundations that will fuel the company’s AI roadmap, • A brilliant opportunity for a highly energetic, ambitious technical professional who is passionate about data and ready to step up into a role combining delivery with people management If you’re looking for a career-defining role where you can stay hands-on while shaping the future of a team and data platform, we’d love to hear from you.

A well-established professional services business is hiring a Data Engineering Manager to play a key role in building and optimising its modern cloud data environment. This is a technical, hands-on role with team management responsibilities – ideal for someone who wants to stay close to the tech while guiding and developing a growing team. Role: Data Engineering Manager Salary: £90,000 - £110,000 Location: Guildford – 5 days per week onsite What you’ll be doing: • Design, build, and optimise scalable data pipelines and architecture, • Work hands-on with PySpark, Databricks, Azure, and Data Lake to deliver high-performance solutions, • Translate business needs into technical requirements and data-driven solutions, • Ensure best practice in data governance, quality, and security, • Manage and mentor engineers, helping them grow while contributing directly to delivery, • Support the company’s AI roadmap by developing and scaling the data environment What you’ll need: • Proven experience as a Data Engineer or Senior Data Engineer with some team leadership responsibilities, • Strong technical expertise with PySpark, Databricks, Azure, and Data Lake, • Deep understanding of data architecture and ETL processes in cloud environments, • The ability to balance coding and technical delivery with people management, • Excellent problem-solving skills and the energy to thrive in a fast-paced environment What’s on offer: • Salary £90,000 - £110,000, • Onsite role – Guildford HQ, 5 days per week, • The chance to work on cutting-edge data projects within a modern data stack, • Play a central role in building the foundations that will fuel the company’s AI roadmap, • A brilliant opportunity for a highly energetic, ambitious technical professional who is passionate about data and ready to step up into a role combining delivery with people management

We’re looking for an experienced Software Engineering Manager to lead multiple development squads working on a major PCS product line. You’ll guide people, processes, and technology to deliver high-quality, scalable software products. This role blends hands-on technical leadership with team management and continuous improvement - ideal for someone who thrives on building great teams and great software. What You’ll Do • Lead and mentor multiple software engineering squads, fostering a culture of collaboration and technical excellence., • Oversee delivery, Agile practices, and engineering quality across the product line., • Drive improvements across the full software development life cycle (SDLC)., • Promote the use of AI tooling to boost developer productivity and automate repetitive tasks., • Champion clean code, scalable design, and testability across all development work., • Work closely with Product, DevOps, and the CTO to deliver robust, maintainable, and monitorable solutions., • Ensure clear requirements, strong estimations, and consistent delivery outcomes., • Lead recruitment and onboarding for new engineers, ensuring high-quality hires. What You’ll Bring • Proven experience leading and developing software engineering teams in hybrid or distributed environments., • Strong understanding of Agile delivery, TDD/BDD, and test automation., • Hands-on experience with Microsoft .NET (C#, .NET 9) and MS SQL Server., • Solid background in delivering enterprise-grade, multi-tenant SaaS products., • Excellent communication and collaboration skills with both technical and business teams., • Experience with high-throughput, high-availability, scalable systems., • Familiarity with Microsoft Azure (AKS, Event Grid, Service Bus, Functions, SQL)., • Experience with Blazor or modern front-end frameworks (React, Razor, Vue)., • Understanding of compliance frameworks (ISO-27001, Cyber Essentials Plus, NHS DSPT/DTAC)., • Knowledge of healthcare, social care, or other regulated domains would be an advantage. What We Offer • A base salary of up to £85,000 depending on experience, • Annual bonus scheme, • Modern town centre offices in Guildford with the opportunity for ad hoc home working, • 25 days holiday, rising with length of service, • Net zero pension scheme, • Additional perks including; cycle to work scheme, staff discounts portal and Employee Assistance Programme At Person Centred Software, we’re leading the digital revolution in social care. Our technology is reshaping an industry that impacts millions—driving efficiency, improving outcomes, and setting new standards. Every day, your work will help modernise and future-proof social care. 🚀 Tech That Transforms –automation, real-time data—our solutions are redefining how social care operates 🏆 Join the Market Leader – Trusted by thousands, we set the benchmark for digital transformation in social care 💡 Drive Meaningful Innovation – Work at the forefront of a sector ready for change, where your skills fuel real-world impact 📈 Challenge Yourself, Make a Difference – If you love tech and solving big challenges, we want to hear from you 🤝 Work with the Best – Join a team of top-tier professionals passionate about using technology to drive change

At Person Centred Software, we re committed to improving the quality of life for people in social care through innovative technology. As a Customer Support Specialist, you ll be the welcoming first point of contact for our customers answering questions, solving simple issues, and making sure every interaction leaves them feeling heard, valued, and supported. You ll guide them through their first steps, ensure their queries are handled efficiently, and hand over more complex issues to our Support Specialists with all the right information in place. What You ll Do Greet customers via chat, email, ticket, and phone, quickly understanding their needs. Answer basic product queries and troubleshoot simple issues. Collect key details to ensure smooth handovers to other members of the Support team. Maintain ownership of the customer s request until it s resolved or escalated. Provide clear, friendly, and professional guidance on using our products and solutions where possible. Direct customers to resources, best practices, and self-help tools to empower them. Log interactions and feedback to help improve our services and products. Maintain a positive, professional tone in every customer interaction. What You ll Bring Experience in a customer service or support role, ideally in a SaaS or technology setting. Excellent communication skills and a natural ability to make customers feel valued. Strong information-gathering skills to fully understand a customer s needs. Confidence with troubleshooting basic technical issues. Familiarity with customer support tools such as Zendesk, Intercom, or Freshdesk. Ability to explain technical concepts in plain, easy-to-understand language. Detail-oriented problem-solving skills and a customer-first mindset. An interest in technology and a passion for delivering exceptional service. What We Offer A base salary of 27,000 and bonus depending on experience Modern town centre offices in Guildford 25 days holiday Net zero pension scheme Additional perks including; cycle to work scheme, staff discounts portal and Employee Assistance Programme At Person Centred Software, we re leading the digital revolution in social care. Our technology is reshaping an industry that impacts millions driving efficiency, improving outcomes, and setting new standards. Every day, your work will help modernise and future-proof social care. Tech That Transforms automation, real-time data our solutions are redefining how social care operates Join the Market Leader Trusted by thousands, we set the benchmark for digital transformation in social care Drive Meaningful Innovation Work at the forefront of a sector ready for change, where your skills fuel real-world impact Challenge Yourself, Make a Difference If you love tech and solving big challenges, we want to hear from you Work with the Best Join a team of top-tier professionals passionate about using technology to drive change Powered by JazzHR

At Person Centred Software, we re committed to improving the lives of people in care through dependable, high-performing digital solutions. As a Test Automation Engineer, you ll play a crucial role in ensuring our software is robust, scalable, and built with quality at its core. You ll be the go-to expert on testing within the project team, shaping the way we deliver reliable, intuitive technology that supports care professionals every day. What You ll Do: Take ownership of quality within the project team, advocating for robust, testable, and stable software Design, implement, and maintain both manual and automated test scenarios, frameworks, and tools Collaborate closely with developers, product managers, and stakeholders to define and refine acceptance criteria and test plans Execute manual and automated test suites, and perform exploratory and non-functional testing Develop and extend test automation frameworks using Playwright, C#, and .NET Ensure high-quality reporting on test results, coverage, and defects Test web applications and APIs using tools such as Postman and RestSharp Contribute to continuous improvement of testing processes and overall development quality Participate in TDD practices and support developers in maintaining high unit testing standards What You ll Bring: Strong experience in automated test development with C# Proficiency with test tools such as Playwright, MS Test, or XUnit Deep understanding of test-driven development and full-stack test automation Hands-on experience testing web applications and REST APIs Familiarity with relational (SQL Server) and NoSQL database testing Excellent attention to detail and strong organisational and communication skills (Desirable) Working knowledge of HTML, CSS, JavaScript, and Azure environments (Desirable) Experience in mobile app automated testing (e.g., Appium) A proactive mindset and passion for delivering high-quality software in a collaborative environment What We Offer: A base salary of 35,000 - 45,000 and bonus depending on experience Modern town centre offices in Guildford, with opportunity for ad hoc home working 25 days holiday, increasing with service Contributory pension scheme Additional perks including; cycle to work scheme, staff discounts portal and Employee Assistance Programme At Person Centred Software, we re leading the digital revolution in social care. Our technology is reshaping an industry that impacts millions driving efficiency, improving outcomes, and setting new standards. Every day, your work will help modernise and future-proof social care. Tech That Transforms automation, real-time data our solutions are redefining how social care operates Join the Market Leader Trusted by thousands, we set the benchmark for digital transformation in social care Drive Meaningful Innovation Work at the forefront of a sector ready for change, where your skills fuel real-world impact Challenge Yourself, Make a Difference If you love tech and solving big challenges, we want to hear from you Work with the Best Join a team of top-tier professionals passionate about using technology to drive change Powered by JazzHR

At Person Centred Software, we’re on a mission to improve the quality of life for people in social care through innovative, user-friendly software. We’re looking for an experienced Customer Success Manager to join our growing team. If you’re passionate about building strong client relationships, driving value for customers, and ensuring retention and growth, this role could be the perfect fit for you. What you’ll do: • Own and manage a portfolio of customer accounts, focusing on retention and growth., • Build lasting client relationships, ensuring our customers see value in our products and services., • Act as the main point of contact for your accounts, resolving queries and concerns quickly and effectively., • Partner with internal teams (Development, Product, Marketing, Accounts, Operations) to deliver a seamless customer experience., • Represent Person Centred Software at senior client meetings and industry events, acting as a trusted ambassador for our brand., • Identify opportunities to expand customer use of our products and support case study initiatives with Marketing., • Maintain accurate client records and ensure transparent, consistent communication with stakeholders., • Contribute to a culture of continuous improvement, sharing insights that enhance customer experience and team efficiency. What you’ll bring: • Proven account management experience with a strong track record of building and maintaining client relationships., • Excellent communication skills – both written and verbal – with the confidence to present and negotiate effectively., • Strong organisational skills, with the ability to manage multiple priorities and projects simultaneously., • A proactive, problem-solving mindset and the ability to work independently as well as collaboratively., • Experience in a client-focused role, ideally within software, SaaS, or technology., • (Desirable) Knowledge or experience of the care sector, and/or project management expertise. What we offer: • A base salary of up to £33,000 and bonus depending on experience, • Modern town centre offices in Guildford, with opportunity for ad hoc home working, • 25 days holiday, • Contributory pension scheme, • Additional perks including; cycle to work scheme, staff discounts portal and Employee Assistance Programme At Person Centred Software, we’re leading the digital revolution in social care. Our technology is reshaping an industry that impacts millions—driving efficiency, improving outcomes, and setting new standards. Every day, your work will help modernise and future-proof social care. 🚀 Tech That Transforms –automation, real-time data—our solutions are redefining how social care operates 🏆 Join the Market Leader – Trusted by thousands, we set the benchmark for digital transformation in social care. 💡 Drive Meaningful Innovation – Work at the forefront of a sector ready for change, where your skills fuel real-world impact 📈 Challenge Yourself, Make a Difference – If you love tech and solving big challenges, we want to hear from you 🤝 Work with the Best – Join a team of top-tier professionals passionate about using technology to drive change

CCTV Drainage Engineer opportunity available with our client, a residential, commercial, and industrial drainage contractor that specialises in both reactive drainage unblocks/repairs and planned drainage surveying and maintenance. This role will be supporting our client's high value contracts and projects, completing large-scale CCTV drainage surveys, preventative maintenance, and emergency works on sites including office buildings, restaurants, factories, and manufacturing plants across the South of England. CCTV Drainage Engineer Job Responsibilities Travelling to commercial and industrial sites across the South of England completing drainage surveys using high-tech equipment Completing detailed reports and recommendations for future works Liaising directly with clients, offering a professional and knowledgeable approach Completing ad-hoc drainage repairs as and when necessary CCTV Drainage Engineer Job Requirements Strong technical understanding of the drainage industry, including CCTV surveys and reports Experienced in using crawler camera systems essential Full UK driving licence with a maximum of 6 penalty points Based within one of the following counties - Dorset, Hampshire, Wiltshire, Berkshire, Surrey, West Sussex. CCTV Drainage Engineer Salary & Benefits Basic salary between £40,000 and £45,000, depending on experience Company van provided Door to door travel paid 29 days holiday (including bank holidays), rising by 1 day per year of tenure Working hours: 7am - 5pm (50 hours guaranteed per week) Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for. TPBN1_UKTJ