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Provide technical advice and support to users * Log, manage and resolve IT issues in line with SLAs * Investigate, diagnose and escalate technical queries when needed * Build positive customer relationships and maintain satisfaction levels * Maintain accurate records and ensure work is costed or bil

Technical Service Desk Analyst Bromsgrove - (Hybrid 3 days in office) £27,000 - £32,000 + Learning & Development Bonus + Holiday + Training + Pension + Benefits Are you looking to develop your career in a busy technical service desk environment where you will support customers, solve problems, and grow your technical skills through continuous learning? This role offers the chance to take ownership of customer issues, deliver high standards of technical support, and build strong working relationships. You will work within a collaborative team, contributing to shared goals while maintaining high-quality service levels. You will also have the opportunity to broaden your skills through exposure to varied technologies and ongoing industry training. You will investigate and resolve technical queries, work with external specialists when required, and ensure all support activities meet agreed service levels. The ideal candidate will be confident communicating with users of all technical abilities and will take pride in delivering excellent customer service. This is an excellent opportunity to join a supportive technical department and develop professionally through hands-on learning and formal certifications. You will play a key role in maintaining information security, adhering to UK GDPR and internal security practices. You will also contribute to knowledge-sharing within the team to support continuous improvement. The Role:...

Operations Analyst Redditch | Office-based £40,000 | Permanent Elliott Recruitment are working with a national, market-leading organisation to recruit an Operations Analyst to join their Redditch-based team. This role is ideal for someone who enjoys producing meaningful management information that supports operational performance and senior decision-making. You’ll work closely with key stakeholders, including the Operations Director, providing clear insight into KPIs, trends, and performance across the business. If you’re confident turning complex data into simple, actionable insights — and enjoy seeing your work directly influence decisions — this could be a great next step. The role As Operations Analyst, you’ll be responsible for delivering accurate, timely, and insightful management information. You’ll develop and maintain reporting packs and dashboards, monitor performance against KPIs, and provide analysis that helps the business understand what’s happening, why it’s happening, and where improvements can be made. What you’ll be doing • Producing regular and ad-hoc MI reports to support operational and strategic decision-making, • Monitoring KPIs and identifying trends, risks, and opportunities, • Building and maintaining dashboards and performance reporting packs, • Extracting, cleansing, and validating data from Salesforce and other systems, • Working with stakeholders to define KPIs and reporting requirements, • Providing clear commentary and insight alongside MI outputs, • Managing multiple data sources, including complex or imperfect datasets What we’re looking for • Proven experience in an MI, reporting, or performance analysis role, • Strong numerical and analytical skills, • Advanced Excel capability (pivot tables, formulas, data manipulation), • SQL / MySQL knowledge, • Experience working with multiple data sources, • Operational Salesforce experience in current or most recent role, • Strong communication skills, with the ability to explain data clearly to non-technical audiences What’s on offer • Competitive salary of £40,000, • Permanent role within a stable, national organisation, • High visibility role with exposure to senior stakeholders, • Opportunity to influence performance through insight and reporting, • Collaborative, professional working environment If you’re a data driven professional who enjoys making data meaningful — and wants a role where insight genuinely drives action — we’d love to hear from you. Apply online today — immediate interviews available

MI Analyst Redditch | Office-based £40,000 | Permanent Elliott Recruitment are working with a national, market-leading organisation to recruit an experienced MI Analyst to join their Redditch-based team. This role is ideal for someone who enjoys producing meaningful management information that supports operational performance and senior decision-making. You’ll work closely with key stakeholders, including the Operations Director, providing clear insight into KPIs, trends, and performance across the business. If you’re confident turning complex data into simple, actionable MI — and enjoy seeing your work directly influence decisions — this could be a great next step. The role As MI Analyst, you’ll be responsible for delivering accurate, timely, and insightful management information. You’ll develop and maintain reporting packs and dashboards, monitor performance against KPIs, and provide analysis that helps the business understand what’s happening, why it’s happening, and where improvements can be made. What you’ll be doing • Producing regular and ad-hoc MI reports to support operational and strategic decision-making, • Monitoring KPIs and identifying trends, risks, and opportunities, • Building and maintaining dashboards and performance reporting packs, • Extracting, cleansing, and validating data from Salesforce and other systems, • Working with stakeholders to define KPIs and reporting requirements, • Providing clear commentary and insight alongside MI outputs, • Managing multiple data sources, including complex or imperfect datasets What we’re looking for • Proven experience in an MI, reporting, or performance analysis role, • Strong numerical and analytical skills, • Advanced Excel capability (pivot tables, formulas, data manipulation), • Knowledge of Power BI, • SQL / MySQL knowledge, • Experience working with multiple data sources, • Salesforce experience (beneficial, not essential), • Strong communication skills, with the ability to explain MI clearly to non-technical audiences What’s on offer • Competitive salary of £40,000, • Permanent role within a stable, national organisation, • High visibility role with exposure to senior stakeholders, • Opportunity to influence performance through insight and reporting, • Collaborative, professional working environment If you’re an MI professional who enjoys making data meaningful — and wants a role where insight genuinely drives action — we’d love to hear from you. Apply online today — immediate interviews available

If you’ve also worked in the following roles, we’d also like to hear from you: Tier 2 IT Support Engineer, Second Line Service Desk Analyst, IT Helpdesk Analyst, Technical Support Analyst, Infrastructure Engineer. As a 2nd Line Technical Support Engineer / IT Service Desk Analyst you will provid

Technical Business Analyst - East Midlands. A Technical Business Analyst is sought by a prominent client located in the East Midlands.

The Procurement Analyst will be a pivotal member of the Group Procurement function, delivering actionable insights and reporting across the full procurement spectrum. Operating in a newly formed Procurement Centre of Excellence function, the Analyst will work with multiple business units and systems

Ability to bridge the gap between business and technical teams. I’m currently working with a fast-growing data and technology consultancy who are looking to add Senior and Principal Data Business Analysts to their expanding delivery team. The role will involve working closely with both technical t

Proven Technical BA experience embedded in software teams. I’m currently working with a client delivering complex, modern digital services looking for a Technical BA embedded within engineering teams, not operating on the perimeter. Challenge approaches based on user, operational + technical outco

Translate complex technical concepts into clear, actionable insights for both technical and non-technical audiences. What the successful Technical Business Analyst will need to bring:. Technical Business Analyst within the financial services, this will have been within an electronic trading environm

We have partnered up with a global, leading digital & technology Consultancy who are seeking a Technical Business Analyst to act as a critical link between business and technology teams, you will use your expertise in software architecture and backend frameworks to translate business objectives into

The focus of your role The Microsoft Purview Technical Analyst supports the implementation, configuration, monitoring, and optimisation of Microsoft Purview solutions across data governance, information protection, data loss prevention, eDiscovery, and compliance capabilities. What You Will Bring

Senior Technical Business AnalystAbout the RoleWe have an exciting opportunity for a skilled Senior Technical Business Analyst to play a pivotal role in shaping technology solutions that drive real business impact here at LV=You’ll work closely with senior stakeholders to influence strategic dec

Graduate Technical Product Analyst 2026 - TelfordReference Code: 339165-en_GBContract Type: PermanentProfessional Communities: Creative & DesignGraduate Technical Product Analyst 2026 Intakes: September Global grade: A Location: Worthing Graduate Technical Product Analyst 2026 Intakes:�

They are current seeking to appoint a Technical Business Analyst. As a Technical Business Analyst, you will be a conduit between the development team and key stakeholders, translati.

As a Technical Business Analyst you will:Translate business objectives and requirements into valuable technical features and user stories that will shape product development and technical delivery Leverage your understanding of IT Delivery Frameworks and DevOps practices to facilitate continuous in

We help companies that are looking to hire Technical Operations Analysts for jobs in London, United Kingdom and in other cities too. Technical Operations Analyst – Need Trading Industry Experience, London, UK. A proprietary trading firm with three offices in Chicago, London, & New York City, is se

A leading recruitment agency is seeking a Data Analyst based in Bath, offering a competitive salary package of £32,500 - £37,500 along with holidays, pensions, and training.

Technical Reporting Analyst – Insurance to £66,000. Support the team when any Technical Regulatory reporting enquiries are received. This will require a good understanding of all the company’s products and technical reporting to build relationships between Reporting and their clients (External

As a Support Analyst at Acturis you will:. As a Support Analyst at Acturis, you will receive structured targets, regular feedback and an annual performance review. As a Senior or Lead Customer Support Analyst you can expect to be responsible for:.

Technical Test Analyst with an Automate Pro and/or ServiceNow background. You will ideally have experience working as a Technical Test Analyst or Test Engineer within a Consultancy Firm or Solutions Vendor to the Finance Sector. NextWave is looking for a Technical Test Analyst specialising in Automa

The Technical Assurance Analyst reports into the Technical Assurance Lead and supports the assessment, validation, and continuous improvement of IT and technology controls across key business and technology processes. Relevant experience in audit and assurance roles, such as IT Risk Analyst, Risk &

Relevant experience in audit and assurance roles, such as IT Risk Analyst, Risk & Controls Analyst, or SOX IT Compliance Analyst. The Technical Assurance Analyst reports into the Technical Assurance Lead and supports the assessment, validation, and continuous improvement of IT and technology control

A reputable recruitment agency is seeking a Senior FP&A Accountant in the North East of England to join a well-respected organization.The successful candidate will leverage their strong analytical skills and financial expertise to enhance decision-making across the business.The position involves pro

A leading insurance technology firm in Greater London is looking for a Customer Support Analyst who will engage directly with clients to resolve issues, configure the platform, and suggest improvements.

We are seeking a technically proficient and service‑oriented support analyst who thrives in a fast‑paced, high‑pressure environment. FINTEC recruit is supporting hiring an Application/Technical Support Analyst. The ideal candidate will be comfortable prioritising their own workload, solving co

A technical recruitment agency is seeking a Technical Service Desk Analyst in Bromsgrove, offering a hybrid work model with 3 days in the office. The role involves providing technical support, resolving IT issues, and maintaining customer satisfaction.

Translating technical system knowledge into clear documentation for both technical and non‑technical teams. Want to be part of a company that’s on a mission to make business connectivity as easy to use as electricity, water, or gas? That’s exactly what we’re doing at Convergence Group - and

The Technical Support Analyst provides responsive, high‑quality support to our global users, partners, and internal teams. This role combines technical problem‑solving with a strong focus on customer experience. Investigate and resolve new or unknown technical issues, restoring service quickly a

Technical pricing focused role, covering the build of pricing models, aggregators, analysis of pricing performance and adjusting strategy.

A medical technology company is looking for a Technical Solutions Analyst for EMEA. This hybrid role involves providing technical support and consulting for non-invasive diagnostic technologies.

We are supporting a major investment bank seeking a Technical Business Analyst to deliver enhancements to credit and counterparty credit risk reporting and infrastructure. Technical Business Analyst - Credit & Counterparty Risk. Capture and validate business and technical requirements.

Specifically, it may include: answering technical questions relating to customers’ software and/or operating systems; providing configuration or infrastructure analysis and recommendations; proactively monitoring customer systems; making optimization recommendations; planning for upgrades and feat

The CRM Technical Analyst is responsible for owning the infrastructure, data pipelines & cleanliness, technical implementation and reporting dashboards of our CRM campaigns, specifically within Braze, ensuring that they are seamlessly integrated to drive highly personalised and segmented campaigns.

Senior Technical IAM Analyst (L5).

The support will involve both technical and business‑related issues, so you will be expected to work and communicate effectively with technical resources (DBA, developers) as well as business resources (Traders, Business Analysts, Compliance Officers, Trade Support, etc. As a Technical Client Serv

A leading global market maker in London is seeking an Enterprise Data Engineer.In this hands-on role, you will design data models and pipelines crucial to business operations.Responsibilities include collaborating with various teams, leading project meetings, and ensuring operational excellence.The

The Senior Technical Pricing Analyst will report to the Lead Technical Pricing Manager and support the design and build of risk price projects for home insurance. The role resides within the technical pricing and underwriting team and wider commercial team working alongside retail pricing experts, d

A leading technology company in the United Kingdom is seeking a Senior Technical Analyst to accelerate the development of performance solutions. This position involves technical problem-solving, data analysis, and client engagement, and requires strong SQL and Python skills.

The Senior Technical Analyst will be embedded within the department and focused on delivering practical, data-driven insights aligned to the Guardian’s priorities. We are now looking for a Senior Technical Analyst to join our Marketing & Reader Revenue (MRR) team.

A leading healthcare software provider is looking for a Senior Technical Services Analyst to assist clients with Epic’s healthcare software. Responsibilities include supporting software operations, providing technical assistance, and performing system optimizations for live customers. Candidates s

Our client is seeking a Technical Analyst with experience in full-stack software development to join our growing Analytics team. Senior Technical Business Analyst (Contractor - 6 Months). Technical Business Analyst / Project Manager - global investment management firm.

An international legal firm is looking for an experienced Technical Systems Analyst to join their Business Systems Support team. This role involves integrating key business systems and providing technical support.

You have a strong aptitude for understanding how complex technical systems work. You’ll own the full lifecycle—from rapid prototyping through production rollout—while always tying technical choices back to clear …. As a Senior Technical Program Manager – Trading & Core Software, you’ll

We are looking for Senior Technical Services Analysts for Epic’s software in connection with the implementation and maintenance of Epic’s integrated suite of healthcare software for its customer in Singapore. Specifically, it may include: answering technical questions relating to customers’ so

Proven experience in IT support or technical analyst roles, ideally within a fast‑paced environment. Are you a Technical Support Analyst with experience working with enterprise systems? If you have a passion for outstanding support, the curiosity to learn and master new technologies, and the drive