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Gray Dawes Travel is a multi-award winning, global travel management company with offices in the United Kingdom, Australia, Canada, The Netherlands and the United States. Established in 1865, we’re constantly growing by using technology and our passion for what we do to keep evolving. With a laser focus on offering our clients a high touch, high tech, high content experience, at Gray Dawes we’re not just there to deliver the best corporate travel fares, the most innovative itineraries, the slickest online tools or the most experienced consultants. We’re there as an extension of our clients’ own organisations – their out-of-house travel department. We achieve this because of the depths we go to in understanding our clients, their culture, their brand values and business objectives. And we always deliver… better! If this all sounds like something you want to be a part of then we'd like to hear from you. We offer a fantastic work environment, with all the benefits and perks you’d expect from a forward-thinking and people-focussed organisation. And we’re always on the lookout for skilled and motivated individuals to become part of the Gray Dawes family. Our people are at the heart of our business and we’re recruiting for an experienced Business Travel Consultant who can speak German would also be an advantage but not essential. This role will ideally be based at our Manchester office preferably on a hybrid working pattern (3 days in the office and 2 days at home) after an initial training period. This is an exciting time to join us as we’re rapidly expanding our operations team. What You’ll Do Providing high levels of customer service, you’ll: • Handle enquiries and reservations ensuring that they are responded to professionally, arranging and confirming bookings and building traveller’s profiles to make sure that their needs are met., • Carry out research for our clients to make sure they get the best deal., • Process E tickets and travel documentation., • Offer advice and guidance on available options to our clients for each itinerary including advice on visas, passport requirements and vaccinations., • Handle refunds and cancellations. What we’re looking for • You’ll be a motivated, passionate individual who has previous experience of working in business travel., • Experience using Sabre GDS although Galileo experience would be considered., • You’ll have an excellent telephone manner, excellent verbal reasoning skills and great attention to detail., • Confident in dealing directly with our client on a face to face basis., • You’ll be happy to work between the hours of 8am and 6pm on a rota basis. What We Can Offer Our people are our heartbeats, driving everything that we do. We encourage our people to be their best selves, do the right thing, tell it like it is and be flexible. This opportunity will allow our new team members to be part of our journey as we expand in the global market. As we value our people, we offer a range of great benefits including; · Cash plan scheme (after probationary period has been completed) · Group Life Cover (after probationary period has been completed) · EAP Scheme · Pension Scheme · Volunteering days · Travel Discounts · Shopping discounts · Christmas Savings Scheme · Season Ticket Loans

About MoneyPlus We provide First Aid for Finances, helping people move from crisis to control. Our debt advice and solutions are clear, personal, and built around lasting outcomes, combining digital convenience with human care. We're a Manchester-based business with a national reach, on a path to become the UK's most trusted digital-first debt advice provider. Our culture is built on trust and respect. When our people feel valued, they pass that on to our customers. Why do we need you? Job Purpose: To provide excellent customer service by giving accurate, compliant, and customer-appropriate assistance and resolving enquiries through the correct processes. The Customer Service Agent manages day-to-day customer contact, delivers right-first-time guidance, maintains high-quality records, and ensures all outcomes align with company policy and regulatory standards. What’s in it for you? We believe our people truly are our greatest asset, that’s why we make sure our MoneyPlus People have the best experience, right from our first interaction all the way through their career with us. There’s way too many to list, but here are a few of the best reasons to join the MoneyPlus team: • Family Friendly – Having a healthy work life balance is important to us. We offer a minimum of 25 days holiday allowance per year., • Social – We value the relationships our employees have with one another, encouraging them to come together. Whether it’s a catch up in our café, a team trip out, or letting their hair down at one of our free annual events., • Doing our bit – We show support in every way we can to our clients, people, and company charity. We have regular fundraising activity, organised by our very own Social and Fundraising Committee., • Wellbeing –We provide a free cashback healthcare plan, as well as discounted gym and fitness deals. We also have a cycle to work scheme to encourage our people to make healthy life changes., • Training – We want our people to be the best. We care about your development, which is why we provide professional training opportunities, so that you can be the best possible you. Visit our website to find out more about our company culture https://moneyplusgroup.com/careers/ Key Responsibilities: Individual: • Manage inbound customer enquiries via telephone, email, and digital channels, providing clear, accurate, and customer-appropriate advice in every interaction., • Resolve routine service queries and complaints at first point of contact wherever possible, following agreed processes and ensuring right-first-time outcomes., • Take ownership of assigned customer cases through to resolution, keeping customers updated in line with service standards., • Capture and maintain accurate and detailed customer records on CRM/internal systems, ensuring all notes, actions, and outcomes are logged correctly and are audit-ready., • Identify when issues fall outside your authority or experience and escalate promptly with full context to the appropriate Advisor/Team Leader., • Communicate customer options, next steps, and required actions in a way that supports understanding and good decision-making., • Meet personal performance targets including quality, productivity, call handling, and resolution KPIs., • Ensure all actions comply with FCA expectations, data protection, and internal policy, including correct handling of vulnerable customers., • Build knowledge of products, services, and processes to continuously improve the advice and support provided to customers. Shared: • Contribute to a supportive team environment, sharing learning and best practice to improve consistency and customer outcomes., • Support cross-team cooperation by providing clear handovers, background, and case notes when customer needs span multiple areas., • Promote a customer-first culture aligned to company values and expected service behaviours., • Actively participate in team briefings, training, and improvement activity to enhance service quality., • Provide constructive feedback on recurring issues, process gaps, or customer insights to help drive service improvements. Compliance and Limits to Authority Compliance • Ensure all customer interactions comply with FCA standards, internal governance, and data protection requirements., • Promote a culture of transparency, fairness, and correct customer outcomes. Limits to Authority • Authorised to resolve standard customer service queries and complaints within agreed, • procedures., • Any non-standard outcomes, high-risk cases, or complaints requiring exceptions must be, • escalated to an Advisor/Team Leader. What skills and experience do we need you to have? Essential • Customer-facing experience (contact centre, retail, hospitality or similar)., • Strong verbal and written communication., • Basic working knowledge of CRM or customer databases., • Understanding of confidentiality and data protection requirements. Desirable • Experience working in regulated financial services., • Exposure to complaint handling or onboarding/KYC processes. Our Values We’re Always Ready • Technical Knowledge: Good understanding of IVA processes, regulatory requirements and compliance standards., • Attention to Detail: Ensures high levels of accuracy and completeness in all case reviews., • Continuous Learning: Keeps knowledge up to date with changes in regulation and internal processes. We Raise the Bar • Quality Focus: Maintains high standards of accuracy and compliance in all outputs., • Accountability: Takes ownership of work and ensures deadlines and expectations are met. We Work as One • Collaboration: Works effectively with colleagues, clients, and stakeholders to achieve shared goals., • Communication: Communicates clearly and professionally, both written and verbal. We Treat People Right • Customer Focus: Provides helpful, accurate support to internal teams and customers., • Professionalism: Maintains a positive, respectful and reliable approach in all interactions., • Supportive Approach: Willing to assist with team workload and contribute to shared success. Are you ready to join us? At MoneyPlus we want to create a work environment that inspires you to excel. Through our combination of support, working as a team and our ambition to be better, we want to help you achieve and create a future with us. Sound good? Apply now!

Job Title: Customer Service Representative Duration: 12 months Location: Manchester/Hybrid (four days per week in the office) Salary: £31500 per annum Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you ready to jump into a rewarding career in the banking sector? We are searching for enthusiastic and dedicated Customer Service Representatives to join our dynamic team! If you thrive in a fast-paced environment and have a passion for helping clients, we want to hear from you! Your Role: As a Customer Service Representative, you will be the primary point of contact for our valued shareholders. You’ll engage with clients through various channels, including phone, email, web chat, and written correspondence. This role is primarily phone-based, combining live client interaction with independent case investigation. Key Responsibilities: • Deliver top-notch service while managing client conversations with confidence., • Execute telephone trades accurately and efficiently, adhering to client instructions and regulatory requirements., • Handle a range of shareholder queries, providing clear and confident technical support., • Investigate discrepancies on shareholder accounts, using sound judgment and attention to detail., • Drive first-point-of-contact resolution, taking ownership until issues are fully resolved., • Proactively manage daily open cases to ensure timely follow-up and excellent client experience., • Maintain accountability for the quality and accuracy of all work, measured against productivity and client outcomes., • Adapt quickly to various processes and service expectations across multiple management companies., • Identify opportunities for service improvement, efficiency, and enhanced client experience. What We’re Looking For: • Experience in a client service or contact centre environment is essential., • Ability to thrive in a performance-driven, regulated environment., • Comfort in managing workload under pressure, making informed decisions., • Strong written and verbal communication skills across multiple channels., • Educated to secondary school level or equivalent experience. Why Join Us? • Competitive Salary: Enjoy a rewarding compensation package., • Hybrid Working: Embrace the flexibility of hybrid working to maintain a great work-life balance., • Career Growth: Opportunities for professional development and career advancement., • Supportive Team: Work within a collaborative and encouraging environment., • Great Perks: Enjoy a variety of employee benefits designed to enhance your work experience. If you are ready to take the next step in your career and become an integral part of our team, apply today! We can’t wait to meet you and see the value you will bring to our organization. How to Apply: To apply for this opportunity, please apply with an up-to-date CV. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly. Pontoon is an equal opportunities employer and an employment consultancy. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Job Title: Fire & Security Service Engineer Location: Manchester based Salary: £33,000 - £40,000* Employment Type: Full time, Permanent Introduction Matic Building Services is a growing mechanical and electrical contractor within The Domis Group, delivering high quality building services across major residential, commercial and mixed-use developments. We are now seeking an experienced Fire & Security Service Engineer to join the Matic Life Safety Systems team. This is a varied, hands-on role supporting the delivery of planned preventative maintenance, reactive call-outs, fault finding, small works installations, servicing, maintenance and commissioning across life safety systems. You will work across a wide range of environments, from live sites and occupied buildings to busy construction projects, helping to ensure fire and security systems are installed, maintained and delivered to the highest standards. No two days are the same, making this a strong opportunity for an engineer who enjoys variety, problem solving and working across projects from start to finish. Key Responsibilities: • Carry out routine servicing, testing, inspection, repairs and installation of fire and security systems, • Deliver planned preventative maintenance, reactive call-outs, fault finding and first-time fixes where possible, • Complete ongoing small works installations for Matic Life Safety Systems, • Support commissioning and installation teams across busy construction sites, • Carry out site service visits, engineering audits and system inspections, • Work across life safety systems, CCTV, intruder alarms, access control and associated equipment, • Ensure all works are completed in line with relevant legal, regulatory, legislative and industry standards, • Produce accurate job reports, audit paperwork, job sheets and technical documentation, • Assist with aftercare and technical support across fire and security disciplines, • Ensure customer, contractor and project team queries are dealt with in a timely manner, • Communicate effectively with internal teams, customers, project management teams and department leads, • Work collaboratively within a team covering a defined geographical area, • Support and lead subcontractors, installation engineers and trainee engineers where required, • Assist other teams during periods of absence, sickness, leave or high workload, • Maintain high standards of workmanship, customer service and team working practices, • Attend and participate in company training to maintain up-to-date technical knowledge, • Comply with all company policies, including HR, health and safety and information security procedures, • Protect sensitive customer information and company assets at all times, • Report security risks, incidents or potential incidents in line with company procedures, • Undertake any other reasonable duties as required by management Requirements: • Experience across multiple disciplines including life safety systems, fire alarms, CCTV, intruder alarms and access control, • Previous experience carrying out PPM, reactive calls and small works within the fire and security systems industry, • Strong fault-finding skills with a focus on first-time fix resolution, • Service, test and inspection experience to relevant standards and codes, • Experience writing clear and accurate technical reports, job sheets and audit paperwork, • Ability to work to high health and safety standards, • Basic Microsoft Word and Excel knowledge, • Experience using job management systems is advantageous, • Network and IP based product experience is advantageous, • Strong interpersonal and communication skills, • Customer focused with an excellent telephone manner, • Ability to prioritise workloads and meet deadlines, • Ability to work independently, take initiative and work with limited supervision, • Collaborative team player with the ability to support colleagues and share technical knowledge, • Good judgement and the ability to make decisions under pressure, • Reliable, organised and proactive with a strong work ethic, • Valid, clean UK driving licence, • Ability to build and maintain strong relationships with clients, colleagues and contractors, • Experience working with systems such as Advanced, Hochiki, Comelit, Paxton, Texecom, Hikvision and GENT is advantageous Personal Attributes & Desired Behaviours Integrity: Works safely, responsibly and professionally, ensuring all activity is completed in line with company, regulatory and industry standards. Ownership: Takes accountability for service delivery, fault finding, documentation and the successful completion of assigned works. Together: Works collaboratively with Matic teams, customers, project teams, subcontractors and trainees to achieve shared project outcomes. Trust: Builds confidence with clients, contractors and colleagues through reliable communication, high quality workmanship and consistent follow through. Adapt: Responds positively to changing site demands, reactive call-outs, technical challenges and shifting project priorities. Respect: Treats customers, colleagues, subcontractors and site teams with professionalism and courtesy, representing Matic to a high standard at all times. Why Join Us? Join a growing Life Safety Systems team within a fast-moving M&E contractor. Work across varied projects, environments and technical challenges. Take the lead on small works, servicing, maintenance and commissioning activity. Develop your skills across fire, security, CCTV, access control and life safety systems. Be part of a team focused on quality, technical excellence and practical delivery. Support high profile construction projects from installation through to aftercare

Technical Contract Support – Manchester - 3-4 Months Temporary (Immediate Start)\n\nLocation: Manchester\n\nHourly Pay Rate: £19.53p/h via Umbrella\n\nHours of Work: Monday - Friday 8am-5pm\n\nA World Leading Service provider who operates on an international scale is looking for a Technical Contract Support based in Manchester area working for the large corporate building. This role is with the hours of Mon-Fri 8am-5pm so the successful candidate will have to be available immediately and must have experience in working within the FM side dealing with invoices and raising POs, plus come from a M&E background.\n\nKey responsibilities:\n\n Managing compliance, ensuring up-to-date and any remedial works are undertaken.\n\n Monthly, quarterly, and yearly reporting, including run and review WIP reports.\n\n Ensure Engineers PPM’s and paperwork is up to date. •\n\n Inbound/outbound telephone duties.\n\n Assist the Contract Manager with CAFM system as key user, including PPM records, reactive works, and reporting.\n\n Raise purchase requisitions/orders in line with agreed parameters/assist with invoicing.\n\n Arrange call outs, maintenance visits, delivery of materials and extra works within contracted SLA’s.\n\n Other Ad-hoc administration duties as require.\n\nKey Requirements:\n\n Understanding of the FM / M&E background\n\n Experience in a similar Contract Support role with a busy Facilities Management business (2 years min).\n\n Customer facing/interaction experience - Regular client interaction.\n\n CAFM system experience\n\n Plan and manage own workload.\n\n Ability to work as part of a team.\n\n * Microsoft Office365 experience (Word, Excel, Outlook etc).\n\nIf this role is of interest to you then please do apply for the role below

Calling all customer service professionals! We’re looking to recruit hardworking, articulate individuals to join our telephone support teams where you will play a key role in providing our award-winning service to our customers. For hard working individuals, there are excellent career development opportunities available.\n\nWe have big growth plans with multiple opportunities available. Inductions will take place for these roles on a 3-weekly basis.\n\nWhat does the job involve?\n\n Our telephone support agents answer questions and resolve queries at the initial point of contact from AJ Bell & Investcentre customers across our award-winning product range.\n\n You’ll be taking inbound calls, responding to incoming emails, and using a secure messaging system, with all aspects of the work carried out in line with service level agreements and our compliance policies.\n\n We’re recognised for our great customer service and this role is pivotal in dealing with, and answering, a variety of queries in a timely and professional manner.\n\n This represents an excellent opportunity to work in a fast-paced client services department with on-going support to enhance your knowledge and experience.\n\nCareer progression is something we pride ourselves on here at AJ Bell, and when you are ready, we will help you take your career to the next stage. We also offer paid study support for professional qualifications.\n\nKnowledge & Experience:\n\n Five GCSEs grades A-C (or equivalent), including Maths & English\n\n The ability to demonstrate excellent customer service skills\n\n A polite and professional telephone manner\n\n Strong communication skills, both written and verbal.\n\n Competent with Microsoft Word, Excel and Outlook\n\n Ability to work under pressure and meet deadlines\n\n Patience and empathy with customers who may need extra support\n\n Previous experience in a call/contact centre role is desirable but not essential\n\n Previous financial services exposure is desirable but not essential\n\nThis position is 40 hours a week, on a rota'd basis between Monday to Saturday 8am-9pm, 1 in 3 Saturdays and bank holidays when the American market is open.\n\nIn return we will provide all the training and support you need in order to develop within your role.\n\nThere are opportunities for growth and professional development for members wanting to progress within their career including induction training and our study support scheme which is part of our benefits package.\n\nAt AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles.\n\nAbout AJ Bell\n\nAJ Bell is one of the UK’s fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors.\n\nToday, over 644,000 customers trust us to manage more than £103.3 billion of assets. By continually striving to make investing simpler and more accessible, we’re helping more people take control of their financial futures.\n\nWe’re proud to be recognised as one of the UK’s Best 100 Companies to Work For for six consecutive years, and a Great Place to Work® in 2025 and 2026 a reflection of our supportive and collaborative culture.\n\nWhat we offer\n\n Starting salary of £27,100\n\n 25 days holiday, increasing with service + buy/sell scheme + bank holidays\n\n 6% Pension with matched contributions\n\n Discretionary bonus scheme\n\n Share schemes (including free shares and BAYE)\n\n Health Cash Plan and discounted private healthcare\n\n Free onsite gym\n\n Enhanced family leave (subject to qualifying criteria)\n\n Travel and bike loan schemes\n\n Employee Assistance Programme\n\nLife at AJ Bell\n\n Regular social events including summer and Christmas parties\n\n Learning and development opportunities tailored to you\n\n Casual dress code\n\n Friendly, supportive team environment\n\nOur ways of working\n\nWe offer hybrid working, with a minimum of 60% of your working time per month spent in the office.\n\nFor new starters, there’s an initial period of full-time office working to help you settle in and build relationships.\n\nInclusion & diversity\n\nWe’re committed to creating an inclusive environment where everyone feels respected and able to be themselves at work.\n\nWe welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential

Customer Service Specialist \n\nManchester City Centre \n\n£25,000 \n\nPortfolio are proud to represent our client, a global Software business in their search for an Account Manager. They are expanding the Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses to the Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for onboarding the client, dealing with any issues, general queries and technical questions they may have for the first 30 days of their contract. You will be keeping in regular contact via inbound, outbound and Teams providing a world class experience for our business owners. This a very varied, fast paced role within a small, friendly, supportive team!\n\nDay-to-day responsibilities:\n\n Provide an excellent customer service to our new and existing clients\n Carry out pro-active implementation calls to new clients to welcome them to the service and provide them with an overview of the system and assist with the set-up of their account\n Continue to account manage each on-boarded client during the first 30 days of their service agreement, keeping an accurate record of discussions with each client on Salesforce\n Contribute to the companies business goal of migrating all HRonline users to the new software system\n Take ownership of any Service Issues raised by the client, keeping an accurate account of the client's concerns on the relevant CRM system\n Conduct demonstrations of software by webinar for prospect clients and those wishing to migrate from HRonline\n Ensure all Service Level Agreements are adhered to at all times.\n Meet and exceed all Key Performance Indicators \n Contribute to team targets, paying particular attention to customer experience and feedback. \nKey requirements \nRequired skills and experience\n Customer service experience is essential\n The ideal candidate will have experience of working in an out-bound, telephone based role\n Must have excellent listening skills and be able to communicate with clients and users of varying technical ability \n The ability to work in a fast-paced environment. \n Able to adapt to change\n Can take responsibility of own product knowledge\n Able to communicate at different levels throughout the business\n\nBenefits:\n \n Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service\n Private health care cover after 5 years' service\n New business referral scheme\n Access to Health Shield \n Access to the EAP service\n Refer a friend scheme\n Paid birthday leave\n Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service\n Group life insurance\n Eye care contribution\n Free fruit (office-based staff)\n Travel Season Ticket loan scheme\n Milestone recognition\n Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements\n Pace health Club (situated in the park Inn) discounted gym membership and spa treatments\n Park Inn 20% off food and drink\n New Century food and drink discount\n Revolution De Cuba food and drink discount\n Cycle 2 Work scheme after probationary period\n Free On site Gym\n Bright Exchange perks\n\nINDMANJ\n\n50538LF\n\nThe Portfolio Group are acting on behalf of our client in recruiting for this position

Here at Williams Motor Group, our Customer Service Advisors play a vital role behind the scenes, acting as the first point of contact for customers booking services and supporting the smooth flow of work into our aftersales departments.This is a telephone-based role, ideal for someone who enjoys spe

Provides customer service to variety of customers over the telephone. High school diploma and a minimum of 1 year of customer service experience. Receives and responds to customer service inquiries both written and verbal.

We are looking for a Customer Experience Agent to join our dynamic team and support customers over telephone and other channels in our multi‑channel contact centre. Collecting and sharing customer feedback to improve product, service and processes. Background in financial services to handle sensit

Working within our Customer Service Team the successful candidate will have a proven track record in providing a high level of customer service.You will be the first point of contact for customer queries via both telephone and email, working closely with our support teams and Operations network to e

Job Purpose To deliver telephone and written HR advice and support to clients who have requested on-site consultancy support through Face2Face. To plan meetings and to manage consultant diaries in a dynamic fast-paced setting. This is an excellent opportunity for a HR / CIPD Graduate looking to start their career in Human Resources, offering continued support and progression. Job Overview We are looking for a motivated and enthusiastic team member who can combine professional HR advice and excellent detail-focused drafting skills with diary planning and management in which pace, teamwork and flexibility are key. Day-to-Day Responsibilities · Communicate by telephone and email with clients about their requirements to hold formal meeting with employees with Face2Face consultant support, explaining their options and responsibilities. · Review case files and draft on the client's behalf legally compliant and accurate invitation letters to disciplinary hearings, grievances, appeals, investigations and consultations. · Manage consultant diaries as part of a small team, making appointments and maintaining a flexible approach to last minute changes. · Work positively with consultants to effectively manage their time and client expectations. · Create and maintain files, system logs and other administrative tasks. · Work towards the team objective of obtaining repeat business. What you Bring to the Team · Educated to degree level in HR, law or related business discipline, or with relevant experience in employment law or an employee relations-focussed HR role. · Customer service experience. · Excellent written and oral communication skills, delivering technical information and commercial advice as well as empathy to clients, and provide outstanding attention to detail. · Strongly focussed on delivering an excellent client experience at all stages. · A positive approach in a fast-moving, busy team environment. INDMANJ 51563LF The Portfolio Group are acting on behalf of our client in recruiting for this position

Job Purpose Portfolio are proud to represent our client in their search for a HR Administrator. Working for a market leading HR Consultancy firm, you will be working along side HR Consultants, preparing /gathering evidence and information from clients for ER Meetings. You will deliver telephone and written HR advice and support to clients, plan meetings and manage consultant diaries in a dynamic fast-paced setting. This is an excellent opportunity for a HR / CIPD Graduate looking to start their career in Human Resources, offering continued support and progression. If you have the relevant qualifications and are looking to kick start your HR career, please apply today! Job Overview We are looking for a motivated and enthusiastic team member who can combine professional HR advice and excellent detail-focused drafting skills with diary planning and management in which pace, teamwork and flexibility are key. Day-to-Day Responsibilities · Communicate by telephone and email with clients about their requirements to hold formal meeting with employees with Face2Face consultant support, explaining their options and responsibilities. · Review case files and draft on the client's behalf legally compliant and accurate invitation letters to disciplinary hearings, grievances, appeals, investigations and consultations. · Manage consultant diaries as part of a small team, making appointments and maintaining a flexible approach to last minute changes. · Work positively with consultants to effectively manage their time and client expectations. · Create and maintain files, system logs and other administrative tasks. · Work towards the team objective of obtaining repeat business. What you Bring to the Team · Educated to degree level in HR, law or related business discipline, or with relevant experience in employment law or an employee relations-focussed HR role. · Customer service experience. · Excellent written and oral communication skills, delivering technical information and commercial advice as well as empathy to clients, and provide outstanding attention to detail. · Strongly focussed on delivering an excellent client experience at all stages. · A positive approach in a fast-moving, busy team environment. INDMANJ 51563LF The Portfolio Group are acting on behalf of our client in recruiting for this position

Property Valuer - Manchester Suitable for Sales Closers £27,(Apply online only) basic + Commission Guarantee + OTE £65,(Apply online only)+ (Uncapped) Manchester | Office‑based | Full‑time Time Recruitment are proud to be the exclusive recruitment partner for one of the UK's leading residential property cash‑buying specialists. Due to continued growth and exceptional market demand, our client is expanding their Manchester team and seeking a driven, ambitious, and target‑focused Property Valuer to join their high‑performing department. This is a fantastic opportunity for a motivated salesperson who thrives in a fast‑paced environment and wants to build a lucrative career within the property sector. What's in it for you? £27,(Apply online only) basic salary Commission guarantee for the first 3-6 months while you build your pipeline Realistic OTE £65,(Apply online only)+ with uncapped earning potential Regular incentives, monthly prizes, and over‑achievement rewards Share options and annual profit‑share scheme Onsite gym, fitness classes, and free parking A supportive, energetic team environment with genuine career progression The Role - Property Valuer As a Property Valuer, you will be speaking with qualified property sellers who are actively seeking an alternative to traditional estate agency routes. Your role is to understand their needs, build rapport, and provide expert advice on the best selling options available. This is a consultative sales role where your communication skills, confidence, and ability to close will directly impact your success and earning potential. Key Responsibilities: Engage with warm, qualified leads looking to sell their property Provide clear, professional advice on available selling solutions Build and manage your own pipeline of opportunities Work towards daily, weekly, and monthly targets Maintain accurate CRM records and follow structured processes Deliver exceptional customer service while driving sales performance What We're Looking For Minimum 12 months B2C sales experience (or similar) Highly driven, self‑motivated, and target‑oriented Strong closing ability and a competitive mindset Confident communicator with a professional telephone manner Experience winning business over the phone is highly desirable Property experience is beneficial but not essential - full training provided Computer literate with CRM experience and good organisational skills Why Apply Through Time Recruitment? As a long‑standing recruitment partner, Time Recruitment work closely with this client and understand exactly what they look for. We'll guide you through every step of the process, ensuring you're fully prepared and positioned for success

Fire and Security Engineer - Manchester Pay: £35,000.00-£40,000.00 per year (Negotiable) Job Description: We are looking for an experienced Fire & Security Service Engineer to join our growing team across the North West. This is a field-based role working across a variety of commercial sites. You’ll be responsible for servicing, maintaining, and fault-finding on a range of fire and security systems while building strong relationships with customers. Location: Manchester and the North-West Key Responsibilities Service and maintain fire alarms, CCTV, intruder alarms, and access control systems Diagnose faults and carry out repairs efficiently Complete all service documentation and reports accurately Ensure systems meet relevant British Standards Provide excellent customer service on-site Support with occasional small installation works when required Participate in a shared telephone support call-out rota Systems Experience Required CCTV (IP & analogue – Hikvision, Dahua) Access Control (Paxton, Comelit PAC) Fire Alarms ((BS5839 compliant) Intruder Alarms (Texecom, Honeywell Galaxy) What We’re Looking For Proven experience in a similar role Strong knowledge of fire and security systems Good understanding of industry standards Ability to work independently and manage your own workload Professional and reliable with good communication skills Full UK driving licence Ability to pass security vetting What’s on Offer Competitive salary (£35,000 – £40,000) Company vehicle (with private use) Mobile phone and laptop Pension scheme Ongoing training and development Career progression opportunities Disclaimer: By submitting your resume to Westwood Recruitment Solutions Ltd, you acknowledge and agree to the following: Westwood Recruitment Solutions Ltd acts as an employment agency and will work to find suitable employment opportunities for you. We do not guarantee employment. You agree that all information submitted to Westwood Recruitment Solutions Ltd is accurate and truthful. You agree to hold Westwood Recruitment Solutions Ltd harmless for any liabilities arising from employment, and to treat all candidate data as confidential

Job Title: Customer Service Representative Duration: 12 months Location: Manchester/Hybrid (four days per week in the office) Salary: Circa £31500 per annum Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you passionate about providing exceptional customer service? Do you thrive in fast-paced environments and enjoy solving problems? If so, we have the perfect opportunity for you! Our client, a leader in the banking industry, is seeking enthusiastic Customer Service Representatives to join their dynamic team. Why You Should Apply: Work in a vibrant atmosphere where your contributions truly matter. Enjoy a hybrid working model that promotes work-life balance. Competitive salary and benefits package designed to add value to your career. Opportunities for personal and professional growth within a supportive environment.Key Responsibilities: Be the primary point of contact for shareholder inquiries through phone, email, web chat, and written correspondence. Deliver high-quality service while managing client conversations confidently in a busy setting. Execute telephone trades accurately and in line with client instructions and regulatory requirements. Handle both straightforward and complex queries, providing clear and confident technical support. Investigate discrepancies on shareholder accounts with a keen attention to detail and structured problem-solving skills. Drive first-point-of-contact resolution, taking ownership of issues until full closure. Proactively manage open cases, ensuring timely follow-up and a positive client experience. Maintain accountability for the quality and accuracy of all work produced. Adapt quickly to various management processes and service expectations. What We're Looking For: Previous experience in a client service or contact centre environment is essential. Ability to perform in a regulated, performance-driven environment with clear standards. Confident in making informed decisions and managing workload under pressure. Excellent written and verbal communication skills across multiple channels. Educated to secondary school level, with equivalent experience.What's in It for You? A supportive and engaging work culture where your efforts are recognized. Opportunities to improve service delivery and efficiency, driving continuous improvement. The chance to work with a diverse team that values collaboration and innovation. If you're ready to take your customer service skills to the next level in an exciting banking environment, we want to hear from you! Bring your enthusiasm and commitment to excellence, and apply today to become part of our client's remarkable team. How to Apply: To apply for this opportunity, please apply with an up-to-date CV. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly. Pontoon is an equal opportunities employer and an employment consultancy. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention

Job Purpose We are currently recruiting EAP Counsellors on behalf of our client, a leading health and wellbeing network. This organisation has positively impacted over 15 million lives and is renowned for its comprehensive Employee Assistance Programme (EAP). The successful candidate will join this industry-leading provider and support employers across the private, public, and non-profit sectors with 24/7 compassionate and caring services. Our client is also recognised as one of the Sunday Times 'Best Places to Work,' making this a fantastic career opportunity. Main Duties Providing immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The role also includes structured telephone/ video counselling clients - hour can be counted towards BACP accreditation. Providing an efficient and effective telephone counselling service to all callers Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk Providing "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution What you Bring to the Team EAP experience Accredited with the BACP or eligible for the accreditation process Minimum diploma level 4 in Counselling & minimum of 150 counselling hours 12 months post qualification experience Registered member of the BACP or equivalent (or COP booked) Relevant telephone experience High level of computer literacy (MS Office, Word, Excel and PowerPoint) High level of organisational ability; ability to work to tight deadlines and targets Good communication and customer service skills Experience working withing a target driven environment Employee Benefits: BACP (or equivalent) membership and accreditation paid for BACP CBD Hub Up to £70 per month for supervision Monthly incentives such as weekends away! 25 days' holiday, plus bank holidays, holidays increase after 2- and 5-years' service Day off on your birthday Cash plan for you (and your children, if any) Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit share scheme Season ticket loan scheme after 6 months and successful completion of probationary period Cycle to work scheme after 6 months and successful completion of probationary period Access to Employee Assistance Programme Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! Company incentives, access to discount schemes Discounted glasses/contact lenses prescription If you're ready to make the next step to join this global organisation apply with your cv! 50357SK INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position

Sales Coordinator sought by the windows division of a £multibillion plastics manufacturer with close to 200 locations worldwide, to join their office near Manchester. Your Role: As a Sales Coordinator within the windows division, your duties will include: • Being the first point of contact for customers for order processing and dealing with enquiries - Liaising with customers along with the manufacturing plants and warehouses to ensure products are delivered as and when required - Ensuring the right level of customer care standards are met - Providing administrative support to the sales team - Liaising with Credit Control to keep customer accounts up to date - Developing business relationships with both new and existing customers by phone using your proven telephone techniques - Processing customer claims - Supporting the windows Division’s sales strategy - General administration As a Sales Coordinator you’ll have the following experience: • Previous experience in a sales coordinator/sales support or similar role - Good telephone manner with ability to build rapport quickly and easily - Computer literate with excellent communication skills, hardworking and conscientious - Confident supporting both customers and external sales team - Knowledge of construction industry products is an advantage, but not essential as full training will be provided - Good standard of education - Excellent organisational skills and the ability to self-motivate - Ability to work on your own initiative as well as part of a team within a busy customer-orientated sales office Benefits: • Excellent salary depending on experience - 37.5 hours per week Monday to Friday - Time off in lieu - Pension scheme - Free flu jabs - Health & wellbeing - Option to buy and sell holiday - Cycle to Work scheme - Long service awards - Company rewards platform - Employee assistance programme - Internal training academy - Access to external training and supported education - Social culture and events Sales Coordinator Irlam, Greater Manchester Excellent salary depending on experience + excellent benefits

We are recruiting for an experienced and fully qualified air conditioning engineer to work on a mobile basis in the Manchester area for a prestigious building services company. Successful candidates will carry out and execute Service, Repair, Installation and Maintenance on a variety of HVAC plant delivering a high standard of service within an Engineer's core skill set. Qualifications and Experience: At least 3 years experience within a similar role. Must have 2079 F-Gas Experience of working on all makes of split systems, VRV's and VRF's Excellant customer service skills Other HVAC skills would be a distinct advantage.Personal: Excellant customer service skills Tidy and presentable appearance. Work flexibly with other trades where competent. Be able to work at heights. Team player. Be available as an on call engineer when required. Ability to sustain effective relationships.Whats on offer: Salary of £44k plus overtime. Fully expensed Van 25 days annual leave + bank holidays + Birthday Pension scheme and additional benefits Training and progression opportunities within a large organisation If you feel you are suitable for this role then please forward your CV to , or telephone (phone number removed) for further information

Cruise Consultant, £25k + uncapped commission Are you an experienced Cruise Specialist ,Cruise Consultant or Tailor Made Consultant looking for your next home working role? We have a fantastic Cruise Homeworking opportunity working for an award-winning cruise company, who are expanding their sales team. This role will be fully homebased with the option of a flexible full time rota over 37.5hrs per week, which must include daytime, evening and weekend shifts and offers a salary up to £25k plus uncapped commission circa £50-60k . Cruise Consultant Responsibilities: Selling worldwide tailor-made cruise holidays over the phone and by email Promoting all cruise brands and products Arranging cruise packages including flights, upgrades and excursions, whilst offer a high level of service Working to personal and company sales targets Building a rapport with clients Cruise Consultant Requirements: Cruise sales experience is ESSENTIAL , either as a cruise specialist, cruise coordinator, or travel consultant or travel agent with great cruise knowledge. Proven success in target driven environment with excellent selling ability Excellent cruise product knowledge, Clear and professional telephone manner Self Starter and motivated to succeed Additional Information: Basic Salary £25k (guaranteed for the first 12 months) Excellent commission prospects OTE £45-80k uncapped Laptop and headset provided Full support of a separate Customer Service team Flexible hours over a 37.5hour working week, which must include some daytime, evening and weekend shifts If you are keen on this fantastic opportunity please either apply online or send you CV (url removed). Please call (phone number removed) to discuss further

Customer Service Advisor - £30k Total Earnings £24,700 basic salary + Monthly bonus - Total package circa £30k Manchester City Centre Monday - Thursday 9am- 5:30pm Friday 10am-4pm - No weekends and a late start and early finish on a Friday! Excellent benefits package - apply to find out more! We are proud to be working with a class leading business in Manchester that is not only the largest business in industry but also one of the longest standing and most respected too. The success of the business has ultimately been built from their approach to both their customers and their staff. This is a business that will truly support your development, nurture your ability and help you become an expert in your field so that you can deliver class leading Customer Service to their customers. You will be based in the Manchester office and part of a small but highly skilled team of Customer Service Advisors. This is a financial services business so upholding the highest standards is imperative; whilst you will be having customer service and sales conversations you will put the customer at the heart of everything you do. On a daily basis you will handle calls to and from customers regarding a range of financial products at all times ensuring the best outcome for the customer. Previous experience in telephone-based Customer Service role is preferred, however, other Customer service and Sales experience will be considered If you have previous customer service or sales experience and live in the Manchester area, apply now

Exciting Payroll opportunity in Manchester! - Payroll Advisor Are you passionate about Payroll would you like to… Work for an award-winning global SaaS business Be part of the most progressive and dynamic payroll bureau in the UK Be part of exponential growth, with amazing progression opportunities Join an exciting and vibrant environment in the heart of Manchester Show your passion for payroll and customer excellence? We are looking for a payroll professional to work as part of our Payroll Advisory team, where you will be responsible for ensuring our clients remain compliant with legislation and best practices related to payroll processing, reporting and taxation. As Payroll Advisor you will be responsible for complex case management and any cases that cannot be resolved from members of the First Line Support Team. You will work within a team providing legally compliant advice and payroll assistance to clients by telephone to support the needs of the individual client and to highlight any options that are non-compliant as well as ensuring the client is fully aware of the risk these options present. Key Duties/Tasks: Provide advice and guidance on payroll policies, procedures, and regulations via telephone and case management. You always prioritise picking up the phone to customers and follow up any complex cases with actions after the event. Keep yourself up to date with changes in payroll legislation and best practices. To log all advice accurately on the internal Customer Relationship Management system, taking ownership of ongoing cases and their closure, within SLA. To provide clients with supporting information and documentation that will assist them in the advice provided. To present training and proactively supporting customers in how to get the best out of the company's Payroll technology. To actively own cases to resolution, building rapport and relationships with clients on each interaction. Make recommendations for corrective action options such as supplementary runs and re-run options in line with BACs turnaround times and advise customers on any associated charges. Assist clients with payroll audits, reviews, and compliance checks. Record and raise any software issues through to the appropriate development teams, ensuring full details are recorded so that appropriate action for fix can be taken forward. What you bring to the team: A customer focussed and can-do approach to resolve all customer issues in a timely manner. Keeping the customer informed of progress of their case through to resolution. Deep understanding of UK payroll legislation and tax regulations. An understanding of each individual clients Payroll landscape, including Third Party Payments schedule and reporting requirements. Previous experience in either delivering or managing payroll services, ideally within a Bureau environment. Benefits Profit share scheme Day off on your birthday Bright Exchange (retail and other discounts) Access to Employee Assistance Programme 25 days' holiday, plus bank holidays. Pension Plan and Life Insurance Company incentives, access to discount schemes. Holidays increase after 2- and 5-years' service. Free hot breakfast every Monday Opportunity to expand your knowledge from an experienced, friendly team Modern working environment in Manchester City Centre Pension with Royal London Be part of a new business division with growth and development opportunities Normal working hours are 37.5 hours a week, 9:00AM - 5:30PM. 51040JTR2 INDPAYN The Portfolio Group are acting on behalf of our client in recruiting for this position

Sales Executive Are you looking for a role with a leading technology company in the UK? Do you want to develop your sales skills? Do you have a results-driven mindset with a passion for delivering exceptional service? Red Recruitment is recruiting a Sales Executive to join a telecoms and technology company who are recognised as a leader in their field. The role involve engaging with existing and potential customers over the phone promoting the businesses cutting edge technology solutions. The salary for this position is £26,227 per anum with commission. Benefits & Package for a Sales Executive: Salary: £26,227 per annum plus commission Hours: Monday - Friday, 9am - 5:30pm Contract Type: Permanent Location: Manchester 33 days holiday (including Bank Holidays) Referral Bonus - Recommend a friend Employee Assistance Programme Private Medical Insurance after probation Enhanced Maternity and Paternity pay Salary sacrifice; pension scheme, cycle to work scheme and electric car leasing scheme Key Responsibilities of an Sales Executive: Work towards clear and focused KPIs aligned with sales and marketing goals Follow up on campaigns and business development opportunities Support account managers in identifying growth areas Assist in planning and strategising campaigns using HubSpot more data Speaking with decision-makers daily and uncovering buying signals Book and oversee sales meetings with potential clients Collaborate with key technology vendors for call-out days and initiativesKey Skills and Experiences of an Sales Executive: Experience in telephone sales or customer service (preferred but not essential) A track record of working to and exceeding targets Strong IT skills, including Windows, Outlook, Word, and Excel Excellent communication skills and a positive telephone manner Ability to build rapport and develop strong customer relationships Organisational skills and the ability to work collaboratively across teamsIf you have the required skills and experience as a Sales Executive and are interested in this role, please apply now. Red Recruitment (Agency)

Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Reception Supervisor to join our team! As Reception Supervisor you will act as Duty Manager in leading the Reception team to welcome our members and providing a premium experience . Working alongside the" management team, you will "lead and mentor the Reception team"to provide service excellence to all of our members whether this is face to face, or through telephone queries. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Free Club Membership for you and your family! 50% Discount on food and drinks Discounts on Swimming, Tennis Lessons, and Personal Training Opportunities for Career Advancement through internal training and development Wagestream App : Get paid on demand ! Access to our Benefits Suite . About you : As Reception Supervisor , we are looking for someone who : Has previous experience managing a customer service led team A n overall passion for customer service A team player, with strong communication and collaboration skills Ability to work in a fast-paced environment Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub

Advancing People Multilingual - Recruitment Specialists are now recruiting for a French Speaking, Sales Executive to join a global US Owned Publications company. This is a fantastic opportunity to join an innovative company, who are based in Manchester City Centre Key Responsibilities: Development new business opportunities within the French speaking region. Educate potential customers on what the business does with the aim of selling advertising space & other Cloud based products Continue to service customers after the initial sale, building long term relationships allowing you to deliver results for the customers. Update database with customer information Generate, build and maintain close working relationships with clients Communication with customers via email and telephonePerson Specification: Fluent in French A strong passion and desire to success within a Sales environment B2B telephone sales skills is an advantage but not essential Excellent communication and problem solving skills Able to deliver excellent customer serviceThis is a full-time permanent position offering an attractive basic salary of £37,700 with a £55,000 OTE Advancing People Multilingual - Recruitment Specialists Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency

Customer Sales & Renewals Advisor Location: Manchester Start date - Middle of June Salary - £24,730 OTE £30,000+ Working Hours - Monday to Thursday 9am - 17:30pm and Friday 4pm Finish Holidays: 25 days holidays + bank holidays (option to purchase / sell 5 holidays per year) + additional leave during other international celebrated holidays Are you a confident communicator with a passion for delivering excellent customer experiences? We're looking for a Sales & Renewals Advisors to join our dynamic team upselling on products and renewals What You'll Do: • Dealing with warm leads - Handle inbound and outbound calls to drive sales and renewals Query handling in response to customer requests with the support of clear information and providing professional customer service Meet performance targets across sales, compliance, and customer satisfaction. Ensure all customer interactions meet regulatory standards including GDPR and Consumer Duty. Participate in training, team meetings, and continuous development activities. What You'll Bring: • Experience telephone-based customer service or sales experience in a regulated, environment. FCA Environment experience Strong verbal communication and listening skills. * Friendly, empathetic, and consultative approach to customer interactions. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

ReceptionistDepartment: Student ServicesLocation: College House Campus (Openshaw)Position Type: Full Time / Fixed-Term Contract (Maternity Cover)Working Hours: 8:30 AM - 4:30 PMWorking Pattern: Monday to Friday Reports To: Student Admissions ManagerAbout UK Management CollegeUK Management College is a growing higher education provider delivering career focused and industry aligned programmes. We work closely with awarding bodies, academic partners, and professional organisations to ensure our courses are rigorous, inclusive, and aligned with current academic and professional standards.Our campuses provide a welcoming and supportive environment designed to enhance the student experience and ensure smooth day to day operations across all departments.The RoleWe are seeking a professional and organised Receptionist to join our Student Services team. You will act as the first point of contact for students, staff, and visitors, ensuring a welcoming and efficient front of house service.This role is key to maintaining smooth campus operations, supporting administrative processes, and delivering a high standard of customer service in a fast paced educational environment.Key Responsibilities Deliver a professional and friendly front of house service to students, staff, and visitors Provide a warm welcome and ensure all enquiries are handled efficiently and courteously Manage incoming phone calls, emails, and face to face enquiries Maintain a clean, organised, and professional reception area Direct students and visitors to appropriate departments and services Carry out administrative duties including filing, data entry, printing, and record keeping Assist with scheduling appointments, meetings, and room bookings Support academic and student services teams during busy operational periods Monitor reception inbox and telephone lines, ensuring timely responses Maintain visitor logs and ensure compliance with sign in and safeguarding procedures Provide support during key periods such as enrolment, induction, exams, and events Handle confidential and sensitive information with professionalism and discretionAbout YouEssential Strong customer service and communication skills Excellent telephone manner and professional email communication Proven administrative experience in a fast paced environment Ability to multitask and manage competing priorities effectively Strong IT skills including Microsoft Office (Word, Excel, Outlook) High level of attention to detail and accuracy Ability to handle confidential information with discretion Ability to work both independently and as part of a team Flexible and adaptable approach to workDesirable Previous experience in a receptionist or front of house role Experience working within an education or student facing environment Relevant qualifications such as GCSEs or equivalentBenefits 28 days annual leave plus bank holidays Company pension scheme Private medical insurance Supportive and inclusive working environment Professional development opportunities Employee discount schemes Free onsite parking Onsite canteen facilities Excellent transport linksHow to ApplyIf you are a customer focused professional with strong organisational skills and a passion for delivering excellent service, we would love to hear from you.Apply now and join UK Management College in supporting an outstanding student experience

Installation Coordinator Old Trafford, Office Based | Full-Time (37.5 hours; 8:45am to 5:50pm on Monday – Thursday with 1 hour lunch and 2 x 15 min break, and 8:45am to 5pm on Friday with 30 min lunch and 2 x 15 min break) | £28,000 per year Do you enjoy keeping things organised, coordinating people, and delivering great customer service Crystal Ball is a Multi Award Winning vehicle tracking and lone worker service provider based in Old Trafford. We serve a growing customer base across all business sectors, from SMEs to enterprise businesses and local government, throughout the UK. What’s in it for you: Competitive salary of £28,000 per year. 20 days holiday plus 8 UK bank holidays, plus 1 extra day per year of service (up to 25 days). Company pension and private medical insurance. Casual dress code and on-site parking. Join a vibrant, close-knit, and established team with direct access to our Operations Director. Are you the right person for the job: Excellent communicator with a professional telephone manner. Enthusiastic, polite, and self-motivated. Highly organised with attention to detail. IT literate and a team player. Experience in scheduling / planning is helpful but not essential – full training provided. A strong desire to deliver first-class customer service. What will your role look like: Efficiently schedule and dispatch Engineers to customer sites. Monitor Engineer activity and progress. Manage incoming phone calls, emails, and support tickets within agreed SLAs. Process orders and close job tickets to ensure work is completed satisfactorily. Record all customer communications within the CRM. Contribute to improving our customer service standards by providing a professional and efficient service. If you are ready to start your career at Crystal Ball, then click APPLY now! Your data will be handled in line with GDPR

The Opportunity: We are recruiting on behalf of our client for an Appointment Setter & Sales Administration Executive to support their continued growth. This is a varied role combining sales support, client relationship management, and administrative coordination, with a strong focus on generating high-quality meetings and driving revenue from existing accounts. Key Responsibilities: Proactively contact existing clients to identify opportunities for account growth and upselling Build and maintain strong, long-term relationships with customers Schedule and coordinate appointments for the Managing Director, ensuring efficient diary management Qualify leads to ensure all booked meetings are relevant and commercially valuable Maintain accurate and up-to-date records of clients and prospects using Google Sheets Provide sales administration support, including preparing quotations, managing follow-ups, and handling documentation Respond to inbound enquiries via phone and email in a professional and timely manner Support the wider sales pipeline through consistent lead nurturing and communicationSkills & Experience Required: Strong communication and interpersonal skills Previous experience in sales support, appointment setting, or customer service Highly organised with excellent attention to detail Comfortable using Google Sheets and Microsoft Office tools Ability to manage multiple tasks and prioritise effectively Confident and professional telephone mannerSalary & Benefits: £28,000 - £30,000 (dependent on experience) Bonus incentive based on qualified meetings Profit based bonus scheme 28 days holiday (including bank holidays) Company pension scheme What you need to do now: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or reach out to Adam at or (phone number removed). If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career Building Careers UK specialises in Construction and Property recruitment and serves as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job, you accept the Terms and Conditions, Privacy Policy, and Disclaimers which can be found on our website. We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic. Please Note: Due to high volume of applicants, only those shortlisted will be contacted. INDC

Job Purpose Portfolio are proud to represent our client in their search for a HR Administrator. Working for a market leading HR Consultancy firm, you will be working along side HR Consultants, preparing /gathering evidence and information from clients for ER Meetings. You will deliver telephone and written HR advice and support to clients, plan meetings and manage consultant diaries in a dynamic fast-paced setting. This is an excellent opportunity for a HR / CIPD Graduate looking to start their career in Human Resources, offering continued support and progression. If you have the relevant qualifications and are looking to kick start your HR career, please apply today! Job Overview We are looking for a motivated and enthusiastic team member who can combine professional HR advice and excellent detail-focused drafting skills with diary planning and management in which pace, teamwork and flexibility are key. Day-to-Day Responsibilities · Communicate by telephone and email with clients about their requirements to hold formal meeting with employees with Face2Face consultant support, explaining their options and responsibilities. · Review case files and draft on the client's behalf legally compliant and accurate invitation letters to disciplinary hearings, grievances, appeals, investigations and consultations. · Manage consultant diaries as part of a small team, making appointments and maintaining a flexible approach to last minute changes. · Work positively with consultants to effectively manage their time and client expectations. · Create and maintain files, system logs and other administrative tasks. · Work towards the team objective of obtaining repeat business. What you Bring to the Team · Educated to degree level in HR, law or related business discipline, or with relevant experience in employment law or an employee relations-focussed HR role. · Customer service experience. · Excellent written and oral communication skills, delivering technical information and commercial advice as well as empathy to clients, and provide outstanding attention to detail. · Strongly focussed on delivering an excellent client experience at all stages. · A positive approach in a fast-moving, busy team environment. INDMANJ 51563LFR3 The Portfolio Group are acting on behalf of our client in recruiting for this position

Protec Camerfield is Protec Fire and Security Group's company that specialises in sprinklers, watermist and gas suppression. At Camerfield we have an opportunity for a Sprinkler and Water Mist Designer. Ideally we require the successful candidate to be based in the North West of England, although we will consider applicants from any UK locations, if their skills, knowledge and experience are suitable for the position requirements. As Sprinkler and Water Mist Designer, you will provide comprehensive support as part of a busy sprinkler & water mist design team. Working with clients and engineers you will plan and organise works from the order stage through to completion ensuring client satisfaction. Responsibilities Reporting to the Design Manager, the role will involve preparing the design drawings and calculations for projects. Working closely with the project team to ensure designs are completed on time and to the relevant technical standards. Involved in attending design meetings as and when necessary and supporting other members of the team. Working with clients with the occasional face to face client meeting. Requirements LPCB Qualifed Exprience of working in a similar role within the Fire Protection industry. Skills & Abilities Excellent customer service skills Professional telephone manner Excellent oral and written communication skills Proficiency using Microsoft Office packages including Word, Excel, Outlook and Access Competent using AutoCAD & Canute FHC BIM / Revit modelling Ability to confidently deal with difficult and stressful situations Ability to maintain accurate records Great interpersonal skills and the ability to work as part of a team Ability to communicate effectively with staff at varying levels throughout the company Salary/package is dependent on experience and company policy is to promote internally

A leading UK fitted furniture company is seeking sales professionals to join its team The Role Attend company-booked, in-home appointments (no cold calling) Carry out site surveys and customer consultations Design and sell bespoke fitted furniture solutions Use CAD-based software to create room designs Deliver excellent customer service Full training is provided; previous sales or customer-facing experience is beneficial. What’s on Offer High volume of inbound, company-booked appointments Excellent earning potential (£50,000–£100,000 OTE) Weekly paid commission Flexible full-time working Full sample kit provided Requirements Strong communication skills and a positive attitude Valid UK driving licence and own reliable vehicle (business insured) Own telephone and laptop Flexibility to work evenings and weekends Comfortable working self-employed, commission-only Work Location: In person

Customer Service Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Capgemini, Manchester Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service experience is an advantage. IT knowledge is desirable, but full training will be provided to help you succeed. What you'll bring Excellent communication skills, both verbal and written A genuine passion for delivering great customer service Willingness to learn and adapt Ability to work independently and as part of a team Strong problem-solving skills Confidence working under pressure If you're looking for a steppingstone into a career in technology, this could be your next move. Interested? Apply today! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website

Customer Service Advisor Certain Advantage is hiring for a Customer Service Advisor for a fantastic client based in Manchester city centre. The role is on a permanent basis, with excellent benefits. £27,300 Start date Monday 30th March 2026 The Role: We’re looking for enthusiastic Customer Service Advisors to join a leading Financial Services client in Manchester city centre.This is a great opportunity for someone with a passion for customer service and enjoys building relationships with new customers every day. Key Responsibilities: Handling a high volume of inbound calls Dealing with complex queries and complaints Building relationships with customers every day Taking ownership of each personal call or query Managing multiple tasks Able to provide the exceptional customer service to customers via phone, email, live chat, and social media Office based in Leeds city centre for first 6 months and then (2 days a week at home and 3 days in the office) hybrid model.once probation is passed. The role is 37.5 hours per week Monday to Friday. Shift patterns include 7.45am-4.15pm; 8.30am-5.00pm, 9.00am-5.30pm, 9.15am-5.45pm on a rotational basis. Successful applicants will be required to undergo a DBS and credit check. The individual We’re looking for people who have: Strong ability to build rapport with customers across multiple communication channels. Confident IT user, comfortable navigating a variety of internal systems. Capable of working independently, making sound decisions, and escalating issues appropriately when required. Skilled at multitasking, managing several systems and processing information efficiently while engaging with customers. Eager to learn, develop, and continuously enhance skills. Committed to delivering an outstanding customer experience via telephone, written communication, and social media platforms. Able to provide accurate customer information, manage account access, respond to enquiries, and resolve complaints effectively. Be customer- focused Excellent listening and communication skills Experience of working in a regulated environment ideally Financial Services but not essential. Excellent attention to detail Resilience Ability to work in a fast-paced environment Working with Certain Advantage We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it. We work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isn’t for you, head to (url removed) and register for job alerts and career guidance tips

Warehouse & Customer Operations Coordinator | Manchester City Centre | £NMW Full-Time | Office Based | Monday to Friday A exciting opportunity has arisen to join a growing family-run fashion brand based in Manchester city centre. Our client, is looking for a proactive and organised Customer Service & Operations Coordinator to become part of their close-knit e-commerce team. This is a varied role ideal for someone who enjoys customer interaction whilst also supporting the operational side of a fast-paced online retail business. You will play a key part in ensuring customers receive an excellent experience while supporting day-to-day operations across the business. Warehouse & Customer Operations Coordinator Responsibilities: Managing customer enquiries across email, telephone and social media platforms Handling returns, refunds and exchanges efficiently Monitoring deliveries and resolving courier-related issues Supporting warehouse operations including picking, packing and stock handling Assisting with order management and general operational tasks About You Previous customer service experience is preferred Strong communication skills with a personable and professional approach Excellent attention to detail and organisational skills A positive, team-oriented attitude with a hands-on approach Comfortable working within a fast-paced e-commerce environment What's on Offer Opportunity to join an established and growing fashion brand Friendly, supportive and collaborative team environment Varied role with exposure across multiple areas of the business Central Manchester office locationIf you are organised, adaptable and enjoy being involved across different areas of a business, we'd love to hear from you! BH36203

Are you a proactive, people-focused leader with a passion for delivering exceptional customer service? We are looking for an Internal Sales Supervisor to join our ReadyMix Commercial team at our Tarmac Agecroft site, based in Salford, near Manchester supporting our ReadyMix operations and helping us deliver our commercial goals. This role is commutable fromBolton, Oldham, Rochdale, Stockport, Ashton-under-Lyne, Warrington, Wigan, St Helens,Chorleyand the surrounding areas. Due to the nature of the role, hybrid working may be considered on successful completion of training. We are working hard to create a dynamic and inclusive environment andit’simportant that our people come from a variety ofdifferent backgrounds, therefore prior technical experienceisn’talways necessary for success. Main Responsibilities Reporting to theCommercialManagerthe Internal Sales Supervisorwillidentifyand meet the needs of our customers both new and existing by offering advice, support, problemsolvingand referral of enquiries to colleagues. The main responsibilities for the role of Internal Sales Supervisorwill include: Managing a team of Sales Coordinators Securing orders to targeted levels of revenue,profitand value from existing and new customers Building andmaintainingrelationships with new and existing customers as well as colleagues, ensuring best practice is followed in price mapping and sales order processing (SOP) Raising and pricing quotations processing to order conversion or query resolutions Converting enquiries into orders, working B2B sales calls and emails Developing a comprehensive knowledge of the market including product range, competitor activity, pricing levels, customercontactsand future contracts Understanding and assessing customer needs – advising of new products Engaging with customers to better understand their requirements The Ideal Candidate The ideal candidate for the role ofInternal Sales Supervisor will have worked in a similar industry providing either internal or external sales support to a wider team. Suitable candidates for the role of Internal Sales Supervisor willdemonstrate: A clear understanding of the sales cycle Ability to adjust commercial approach accurately Confidence to up sell and cross sell a variety of products Working collaboratively within a team to ensure tasks are completedin a timely mannerand to a high standard Proven ability to balance both the needs of the customer and own business requirements Driven by commercial targets working to strict budget requirements Ambition to learn new skills and achieve own personal goals, as well as business goals To succeed in the role of Internal Sales Supervisor, you should alsopossess: Good interpersonal skills Strong problem-solving skills Good oral and written communication Numeracy and analytical ability Ability to prioritise andmulti task Excellent telephone manner Good IT skills using Word,Outlookand Excel Experience using SAP and CRM preferred At Tarmac, ‘who you are’ matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer. Why Tarmac We don't just offer a job, we offer a career. Alongside this role, you'll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including: Bonus scheme Enhanced holiday entitlement Contributory pension scheme Access to the Tarmac Reward website with discounts on retailers, holidays, etc. Access to our Employee Assistance helpline for free and confidential advice Access to join our Employee Communities (employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause Training and development opportunitiesTarmac is committed to being a Forces‑friendly employer.If you’re coming from a military background, we’ll support your transition and help you build a successful career with us. We’re proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.If you need any reasonable adjustments during the recruitment process, just let us know, we’re here to support you. Ready to build your future? Click ‘Apply’ to get started. Please note: we sometimes close roles early due to high interest, so don’t wait too long! #Tarmac #TarmacCareers #internalsales #salesrepresentative #sales #internalsalesrepresentative #telesales #telesalesrepresentative #customer #B2Bsales #customerinteraction#Bolton #Oldham #Rochdale #Stockport #Ashton-under-Lyne #Warrington #Wigan #StHelens #Chorley#LI-RE1 Tarmac Trading Limited

Regional Sales Manager (HGV) Midlands / Northern England (Remote working) £40,000 - £52,000 + Bonus (£70k+ OTE) Excellent benefits including company car In a nutshell… Our client is a leading manufacturing company that provide engineering solutions to the construction, HGV and crane industry throughout the UK and across the world. Due to continued growth and expansion, our client is looking to expand their sales department with an experienced Sales Manager who oozes passion, and prides themselves on building excellent client relationships, alongside providing technical sales advice that suits customer requirements. As Regional Sales Manager you will be working with construction, haulier, fleet operators and heavy plant machinery companies covering the Midlands and North as far as Manchester and the surrounding areas. You will be promoting and selling their portfolio of mechanical lifting and crane equipment, making sure you offer tailored solutions to suit customer needs. The ideal candidate will have a background in engineering, HGV's, cranes or heavy plant machinery. You will be a natural born salesperson with an ability to understand the client's needs and build rapport. Therefore, it's important you have excellent listening skills, communication skills, and a strong technical understanding. What's involved for the Regional Sales Manager Follow up inbound enquiries and convert to sales Prospect and win new business Travel to meet clients (Midlands area to the North (nr Manchester) Sell HGV crane equipment to clients Support service department as and when required Manage existing accounts Negotiate up to Director levelWhat you'll need… Sales experience Client facing experience B2B experience Must have HGV sales or crane / mechanical lifting experience Good telephone manner Excellent communication skills with the ability to communicate at all levels Problem solver Engineering or technical sales background desired but not essential Benefits include… Monday - Friday 40 hours per week Excellent bonus incentives with the ability to earn a realistic £20k p/a (uncapped) Pension scheme Company vehicle Fuel card Laptop PhoneShould you be interested in this position then please apply within. Applications from outside the UK will not be considered. 3Sixty Resourcing Ltd is an independent recruitment consultancy based in Peterborough supplying permanent and contract personnel across the UK. We have a wealth of experience operating in the permanent, temporary and contract industry. We take pride in providing the best customer journey for our clients and candidates covering the following areas: Office, Engineering, Technical & Construction

Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Receptionist to join our team! As a Receptionist , you will welcome our members and provid e a premium experience by managing their queries and bookings both f ace to face and by telephone, all whilst k eeping the reception area clean, tidy, and presented to brand standards. " We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : Free Club Membership for you and your family! 50% Discount on food and drinks. Discounts on Swimming, Tennis Lessons, and Personal Training. Opportunities for Career Advancement through internal training and development. Wagestream App : Get paid on demand ! Access to our Benefits Suite . About you : As a Receptionist , we are looking for someone who : Has an overall passion for customer service A team player, with strong communication and collaboration skills Ability to work in a fast-paced environment Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub

Customer Service & Operations Coordinator | Manchester City Centre | £NMW Full-Time | Office Based A exciting opportunity has arisen to join a growing family-run fashion brand based in Manchester city centre. Our client, is looking for a proactive and organised Customer Service & Operations Coordinator to become part of their close-knit e-commerce team. This is a varied role ideal for someone who enjoys customer interaction whilst also supporting the operational side of a fast-paced online retail business. You will play a key part in ensuring customers receive an excellent experience while supporting day-to-day operations across the business. Customer Service & Operations Coordinator Responsibilities: Managing customer enquiries across email, telephone and social media platforms Handling returns, refunds and exchanges efficiently Monitoring deliveries and resolving courier-related issues Supporting warehouse operations including picking, packing and stock handling Assisting with order management and general operational tasks About You Previous customer service experience is preferred Strong communication skills with a personable and professional approach Excellent attention to detail and organisational skills A positive, team-oriented attitude with a hands-on approach Comfortable working within a fast-paced e-commerce environment What's on Offer Opportunity to join an established and growing fashion brand Friendly, supportive and collaborative team environment Varied role with exposure across multiple areas of the business Central Manchester office locationIf you are organised, adaptable and enjoy being involved across different areas of a business, we'd love to hear from you. BBBH36203