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Turning Point is a charity that providing support and encouragement, delivering innovative services and generally improving life for individuals affected by drug and alcohol use or mental health problems, or those with learning disabilities. An exciting new opportunity has arisen for a Client Advisor to join the Global Service Delivery (GSD) team at Turning Point specifically supporting individuals seeking support with drug and alcohol use. You will provide first point of contact for clients and professionals wanting to arrange a referral into Turning Point’s substance use services across a wide geographical reach across the UK. We are located in the heart of Manchester and are within close proximity to transport links. This is a part-time role - 4 days per week. Working as part of a team you will be supporting clients contacting us via telephone, online and email. You will support inbound call activity including new referrals and enquiries from new and existing clients, professionals and staff. Ensuring all contacts are dealt with in a timely, friendly & professional manner, providing a consistently high quality person centred service. As a Client Advisor your main responsibilities will be: • To answer high volumes of calls in a fast paced contact centre environment, • To carry out initial triage and screening for new clients who want to make a referral for treatment., • Respond to calls and email enquiries from existing clients and professionals, • To process confidential data accurately and sensitively, in accordance with GDPR and best practice, • To follow process maps for completing referrals and enquiries to ensure full compliance, • To update Turning Points Client Record system and other related systems with new information and keeping existing records accurate and up to date, • Manage and escalate risk in line with agreed processes It is essential that you have excellent communication skills, both written and verbal, and able to liaise confidently with people at all levels. You will be able to demonstrate empathy, have a non-judgmental approach when supporting the wide ranging, diverse client base using our services. PC literacy is a key requirement and experience of data input into CRM systems and a good understanding of Microsoft Office. Previous experience of working within a customer service environment or contact centre is desirable however we will equally consider applications from individuals who have previous experience working in service focused on health and social care or similar. This is a great opportunity for an individual who is looking to start or progress their career within a leading health and social care environment. As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package. You will get 33 days’ paid holiday a year, increasing with each year of service up to 35 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point

Job Title: Sales Executive / Business Development Manager Location: Oldham, Greater Manchester General Company Overview: Market leading, international manufacturing and supply company. An exciting opportunity has arisen with our client, for a Sales Executive / Business Development Manager in Oldham area, Greater Manchester. We’re looking for a driven and ambitious sales professional that has the desire to succeed and eventually progress to becoming a Sales Manager via the company’s structured career pathway. Job Responsibilities: • You are an energetic and self-motivated, entrepreneurial builder, • You can work independently with a good sense of urgency, • Together with the Sales Director, you set up a plan to develop new business, • You hunt for quality leads that are in line with the business strategy, • You identify qualified leads and listen to their needs, • You oversee expanding the reach of the company in the UK, • You take ownership of your territory, • You will be responsible for logging sales activity onto Salesforce, • You work closely with the Customer Success team to get orders processed About you: • You are hungry, trustworthy and present yourself professionally, • You are a born hunter that isn’t afraid of going the extra mile to make a new customer, • You have a good understanding of Microsoft Office, • You have an open mindset, and you are comfortable talking to different teams (e.g. Marketing, Customer Service, Production, etc.), especially when interpreting KPI’s and explaining reports, • You combine a strong team spirit with a healthy sense of autonomy, • You communicate fluently with your international colleagues in English What we’re looking for: We are looking for a driven sales person - an accomplished lead generator who will help with growth of the company. • You have a nose for potential leads and enjoy the challenge of obtaining an appointment with the right person., • Your greatest quality is your enthusiasm and commercial insight during outbound calling. The best way to approach and talk to someone is something you immediately understand. You also dare to be creative to get that wanted appointment., • You seamlessly supplement telephone prospecting with reaching out via e-mail and LinkedIn., • You are a team player and based on your sales experience, you and your colleagues optimize the strategy to approach the companies in the target group., • Trying out new methods and challenging each other to achieve those targets, that's what energizes you., • Together with the Sales Manager EU, you set up a plan to develop new business., • 100% customer satisfaction is the way you want to go., • Your administrative efficiency ensures that the CRM system is always up to date., • You are an accomplished planner and manage your agenda as efficient as possible when you are on the road. Package & Salary: • Competitive Salary (negotiable depending on experience), • Company Car / Car Allowance, • Structured pathway to becoming a Sales Manager, • 25 holidays + bank holidays, • Company Laptop, • Pension, • Great benefits package Please apply below or contact Ash from Greystone Consulting Group to discuss further. Telephone: 02921 880 588 Email:

Job Title: Customer Service Representative Duration: 12 months, temp to perm Location: Manchester/Hybrid (four days per week in the office) Salary: £31500 per annum Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Join a Leading Bank as a Contact Centre Operative – Manchester City Centre Temp to Perm | Competitive Salary | Hybrid Working | Career Growth Opportunities Our client, a top name in the banking industry, is looking for enthusiastic Customer Service Representatives to join their vibrant team in Manchester City Centre. This is your chance to grow your career in financial services, with fantastic training, support, and the potential for a permanent position. What You’ll Do • As a Customer Service Representative, you’ll be the friendly voice and problem-solver for shareholders — ensuring every query is handled with care, accuracy, and professionalism. Your day-to-day will include: • Engaging with Customers: Handle inquiries over the phone, delivering quick, clear, and professional responses., • Investigating & Resolving Issues: Use your attention to detail to investigate shareholder account discrepancies and take ownership until resolution., • Trading Support: Execute telephone trades accurately and compliantly, following internal procedures., • Team Collaboration: Work closely with other teams to resolve complex issues and keep shareholders informed., • Follow-Up & Accountability: Track and close out open items daily to ensure first-class service delivery. What You’ll Bring • Excellent communication skills and a genuine passion for helping people., • A proactive, problem-solving mindset and ownership of your work., • A professional, positive attitude and desire to grow within a respected financial institution. Why You’ll Love It Here • Hybrid Working: Enjoy flexibility with a mix of home and office work., • Career Development: Benefit from full training, coaching, and opportunities to advance your career., • Supportive Environment: Join a friendly, energetic team that values collaboration and celebrates success. Take the next step in your career today! Apply now and become part of a team that’s shaping the future of customer service in banking. How to Apply: To apply for this opportunity, please apply with an up-to-date CV. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly. Pontoon is an equal opportunities employer and an employment consultancy.

Organization: Elizabeth School of London Position: Student Success Tutor Salary: £28,000 Per Annum Employment Type: Full Time Working Hours: Monday to Friday, 9AM - 5PM (with weekend and evening flexibility when required) Location: On-Site, Elizabeth School of London, Manchester, UK About the Elizabeth School of London The Elizabeth School of London (ESL) is a higher education provider committed to delivering high quality programmes on campuses in six major UK cities - London, Birmingham, Leeds, Leicester, Manchester and Northampton. With an inclusive approach to student recruitment, we provide one-to-one academic and careers advice to widen access to higher education for groups currently underrepresented. We believe that education is transformational and can make a fundamental difference to the individuals and communities we serve, which is why we pay the utmost attention to student satisfaction. As an inclusive organisation, we believe in education for all, but not one size fits all, so we place great emphasis on providing opportunities and support for anyone with the ambition to achieve their true potential. Purpose of the Role The Student Success Tutors will primarily focus on student retention and satisfaction by offering outstanding first-hand support for their academic needs. This student-centred role coordinates with the many queries of students enrolled in our programmes. Workshops and other teaching-related activities may be included. The SSTs are also responsible for communicating with students daily with a problem-solving and proactive attitude to instill confidence in their studies at Elizabeth School of London. Main duties and responsibilities The Student Success Tutor will serve as an adviser to a set number of students, guiding and directing them toward success. They will liaise between students, ESL lecturers, and other team members. The Student Success Tutors will assist students with their academic needs and inquiries and schedule one-on-one sessions to clarify any issues or questions. The SSTs will help students with their submission dates and links and elucidate the components of mitigating circumstances. If students require further assistance, the SST will consult with the student service/support team and the senior academic team to obtain clear instructions on the help needed. The SSTs will ensure that students receive the necessary support for their academic progress and that student retention is maintained. Essential: • Provide guidance to students regarding the support available to them when required., • Engage in the interests and enthusiasm of students, inspiring them to learn., • Support students in building relationships with other students and staff members, fostering a sense of belonging to the school's community., • Enable students to take responsibility for and become partners in their learning, academic progression, and achievement., • Develop appropriate methods and resources for teaching and learning support concerning lectures, tutorials, and seminars, including online classes., • Monitor student progress, providing support, including advice on study skills, as required., • Analyse student difficulties, recommending instant support to resolve issues or referring to one as appropriate., • Recognise mitigating circumstances, deferral processes, and other academic, • regulations to ensure students receive precise support and suggestions based on their situation and needs., • Provide essential academic support to students, both inside and outside the classroom., • Help students to find appropriate learning resources., • Recognise and report academic and IT-related matters that might benefit from a preventive resolution., • Monitor student attendance on a session-by-session basis and take support from the student service/registry support team to identify any potential risk., • Ensure the students are engaged and continuing their studies by overcoming any barriers., • Work closely with the registry support and student support team to develop a multidimensional support system for the students., • Work with the academic team to contact all students who have not submitted assessments and refer them to the retention team if applicable., • Take responsibility for administrative duties such as personal tutoring, examinations and assessments., • Be proactive in identifying any escalating areas of risk to the student experience or institutional reputation., • Actively participate in enrolment and induction processes to develop a strong link with the students from the first moments of their journey at ESL., • To support all learners to ensure retention, attainment, achievement and progression targets., • Providing support to students and refer to Student Services or Additional Support for specialist help and advice if required., • Dealing with student misconduct or academic neglect in liaison with the exam department., • To abide by ESL policies and procedures., • To undertake training including qualifications appropriate to the tutor role, • Analysing the progress of the submissions, late submissions and resubmissions, • Participating proactively in training and development, including qualification development required in the job role., • Communicating effectively in person, on the telephone and in writing with students and staff. Working effectively with students both one-to-one and in groups, • Maintaining appropriate relationships and professional boundaries with students and SSTs, • Working effectively with other staff members in ESL to identify and meet students' learning and welfare needs., • Ability to work on own initiative., • Working in line with ESL Values of Student Focus, High-Performance, Respect, Openness, and Honesty., • Contributing to the provision of a welcoming and supportive environment for students, • Contributing to the team and respecting other members of the team as individuals, • Working effectively in a student-focused environment., • Responding to all enquiries when needed via email/over the phone, or face-to-face., • Providing the students with all the learning support when needed., • Helping students to find learning-appropriate resources., • Ensure the students are engaging and working with the academic team to fulfil their responsibilities. Desirable: • Arrange to provide contact details to the student during registration., • Actively participate in face-to-face or online induction activities., • Retain records of meetings or other means of contact with the student following Data Protection legislation and University guidelines., • Arrange to meet or have contact with their tutee at least once per semester., • Be familiar with the services available within and outside ESL (e.g., Student Support, Library)., • Direct students to appropriate academic colleagues when additional program support is needed., • Monitor the student's progress and direct them to appropriate individual support if their progress is unsatisfactory., • Respect the student's right to confidentiality, obtaining their permission should it be necessary to discuss the student's circumstances with others; (in certain exceptional circumstances, disclosure may have to take place against your wishes to avoid significant risk)., • Direct the student to appropriate support for the development of study skills., • Respect the student's right not to seek or accept support or guidance, even though this might be disadvantageous to their progress., • Act as an advocate for the student where appropriate and contribute to requests for references., • Comply with the School's Equality and Diversity policy when undertaking all activities., • Undertake appropriate professional development to benefit their role. Skills and Qualifications • Bachelor’s degree from any UK recognised university and minimum 1 years of experience in working at any HEI environment in teaching or academic support role., • A clear idea about how the academic team works at HEI., • Good understanding of current practice and developments in own discipline., • Understanding of evidence-led/practice-based teaching and its implementation in teaching and learning practice., • Able to work as part of a team and independently as required., • Able to coordinate and prioritise a range of activities effectively., • The candidate must be flexible, approachable, and helpful with a strong customer service ethic as well as willing to go the extra mile to provide the best environment and supports to the students., • Experience in tutoring and/or providing support for the academic experience of students., • Ability to work under pressure and to deadlines., • Collegiate approach to work., • Ability to work effectively and courteously in a team of academic staff., • Ability to adapt to a flexible approach to the demands of a busy college/department to accommodate changes in priorities when required. Benefits • Annual leave (7.2 weeks), • Workplace pension scheme., • Company Sick Policy., • Statutory maternity/paternity pays., • Career development opportunities, • Training and self-development opportunities., • Gym membership discounts, • Retail discount schemes, • Cinema discounts, • Grocery discounts, • Cycle to work, • Investing and savings opportunities, • Financial wellbeing – personal debt advise., • Financial wellbeing education, • My Mind Pal (mental fitness)

Complaints Handler – Banking & Financial Services (Remote) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector – You must be able to evidence minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Start Dates: Various 2026 • Salary: From £30,000 per annum, • Location: Work From Home, • Training: 2 weeks then 2 weeks Grad Bay, • Contract: Permanent, Full Time (40hrs) (must be fully flex), • Background Checking:, • Right to Work in the UK, • Criminal Record Check, • Credit Check, • CIFAS and Sanctions checks, • Any other associated checks Job Profile Summary We are looking for a highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Successful candidates will be able to communicate clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. You will enjoy a fast paced environment and adapt well to change. The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. TP and client values will be displayed at all times. Job Description • Work within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues., • Prepare routine letters, memoranda and reports for approval, while following up on pending issues., • Provide a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities., • Produce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats., • Prepare moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports., • Collect and prepare standard data related to ongoing issues. Essential Experience: • Minimum 12 months experience of complaint handling in financial sevices regulated environement in the UK, • Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps, • Excellent verbal and written communicaton, • Organised, able to confidently manage assigned workloads whilst prioritising targets and deadlines, • Objection handling whilst remaining professional Values we look for you to have: • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

SUMMARY: We’re looking for self-motivated individuals to join our dedicated team of Service Engineers in the UK, delivering outstanding client service every day! This is opportunity is for junior professionals or recent graduates to kickstart their career, gain hands-on experience, and grow within a supportive and dynamic team. ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform essential duties and responsibilities satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Core responsibilities for this position include: • Troubleshooting, maintenance, upgrading and repair of flow cytometers and Cytek products with proficiency in a timely manner., • Professionally managing technical needs of customers while delivering service excellence., • Maintaining a regular return visit frequency, keeping complete and accurate written and oral records of practical examinations., • Identifying customer needs and contributing to improvements in Cytek products., • Managing the daily schedule to ensure appropriate priority is placed upon urgent customer needs, while setting customer expectations for issues of less urgency., • Connecting with customers in a timely manner during business hours. Professionally communicating technical information to them via telephone technical support, service visit scheduling, product problem information gathering, fault isolation, corrective action, and site visit closure with high quality and efficiency., • Completing all business related transactions to include Field Service Reports, Instrument Qualification Reports, Parts Return Tags, etc. in a timely manner (usually within 48 hours) with high accuracy., • Managing personal service spare parts inventory to ensure accuracy on a regular basis., • Demonstrating the ability to quickly learn new technologies and develop skills in troubleshooting intra-connected complex systems., • Other duties as assigned REQUIREMENTS & QUALIFICATIONS: The requirements listed below are representative of the knowledge, skill, and/or ability required: • Bachelor's degree in Engineering, Life Sciences, and/or other technical degree, • Previous experience in Flow Cytometry Repair or medical equipment is a plus, but not required, • Have a basic understanding of biology as it relates to flow cytometry, • Good level English is a required – other European languages preferred., • Proficiency in Microsoft Office Suite. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • This is a full-time position, with evening and weekend work required as job duties demand, • This job entails a high volume of traveling – up to 75% of the time. Individual should be able to travel on commercial airlines, train, rental/leased car to fulfill job duties, • Individual should be able to lift 12-15kgs with ease, and be able to work in a standing position for 4 hours at a time. WHO WE ARE: At Cytek Biosciences, we are “Reimagining Cell Analysis to Fuel Scientific Discovery.” Our teams are on a mission to advance cancer and cell biology research using a powerful cell analysis technique called full spectrum flow cytometry. We are committed to providing powerful solutions that enable scientists to obtain deep biological insights rapidly and efficiently through high quality, high parametric datasets. Inclusion and diversity are core values at Cytek, and we place a high value on the unique perspectives and ideas that they foster. The Cytek team represents many diverse cultures, backgrounds and viewpoints. We seek to maintain high ethical standards and a culture that values honesty, integrity, and transparency in all that we do. We are committed to our employees and to the communities we serve worldwide. Cytek solutions are used in many of the world’s most renowned pharmaceutical, academic and research institutions. We are a growing company that is always looking for energetic, educated professionals. Expand your possibilities professionally and personally, and join our team as we satisfy long unmet needs in fields of research and medical discovery! All the information collected is needed to consider your application for a job at Cytek Biosciences. If you want to know more about how we will process your information as part of our recruitment process check our ___. Please note that our Applicant Privacy Policy is not supported for viewing on mobile devices. For optimal access, we recommend using a desktop device. Alternatively, you can contact us directly to request a copy of the Applicant Privacy Policy before proceeding with your application.

We have an exciting opportunity for a Parts Advisor to join our friendly and hardworking team at Horsham Ford. This role will offer variation whilst also giving you the opportunity to provide exceptional customer experience within a sales environment. The Opportunity: As a Parts Advisor you will: • Be key in deliveringour customer satisfaction,volumeand profitabilityobjectives, both individually and as part of a team., • Ensure that walk-in and telephone enquiries are promptly dealt with., • Own and deliver your individualsales objectivesconsistently across each month., • Engage in the administrative areas of the parts department, as well asassistingand supporting stock control policies and deliveries. As well as a competitive salary, we offer a structured career with the opportunity for personal development and training within our rewarding environment. In addition, you can expect the following benefits: • Bespoke induction and learning programme and comprehensive ongoing training throughout your career;, • Access to Company Vehicle Scheme ifappropriate torole., • Enhanced family leave benefit;, • Life Insurance;, • Bupa Healthcare Cash Plan for you and your family;, • Opportunity to join the company pension scheme;, • 25 days holiday (plus bank holidays), increasing with length of service;, • Discounts on new vehicle, used vehicle, service and parts purchases;, • Effective communication (verbal and written), • Organisational skillsin order toprofessionally interact with customers face to face and over the phone;, • Commitment to delivering customer service excellence;, • A good standard of numerical reasoning;, • A keen eye for detail;, • Previousexperience in a target driven role would beadvantageousbut not essential;, • Core skills in computing (essential), including web systems,emailand use of excel;, • Experience with CDK/Keyloop(advantageousbut not essential); and Hendy Group is a family-run business with over 80 sites along the South Coast. At Hendy, we aim to deliver a premium experience as we have done for 165 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values with honesty, quality, care and customer service at the heart of the company, as they have been since 1859. If youpossessthe necessary experience and skills and would like to be part of Hendy Groups success, selectApply Now. JBRP1_UKTJ

Job Title: Fire & Security Engineer Office Location: Bognor Regis Location of Work: The role will primarily cover Sussex, Hampshire, Surrey, and Dorset Salary: Dependant on experience Overview My client, a leading independent Fire & Security Systems company in the South, is seeking an experienced and multi-skilled Fire & Security Engineer to join their highly capable and dedicated team. Established in 1999, my client specialises exclusively in the industrial and commercial sectors, delivering exceptional technical expertise and outstanding service. Their reputation is built on long-term relationships — both with customers and employees — and they take pride in their ability to service, maintain, and support all types of systems with professionalism and precision. What you'll be doing • Installing, servicing, and commissioning a wide variety of fire systems (both conventional and addressable), intruder alarms, CCTV systems (IP & analogue), and access control systems., • Interpreting system designs and liaising with other building service providers to ensure seamless project delivery, with an understanding of relevant electrical safety issues and system commissioning in accordance with BS5839 / PD6662:2017 or other applicable standards., • Carrying out small works relating to system additions and alterations in accordance with BS5839 / PD6662:2017 / BS5266 or other relevant standards as applicable., • Diagnosing and resolving faults on fire detection, emergency lighting, EVC, intruder, CCTV, and access control systems., • Ensuring prompt and professional resolution to system breakdowns., • Servicing conventional and analogue addressable fire systems, EVC, intruder, CCTV, access control, and emergency lighting to the required standards., • Working across industrial, commercial, public, and retail contracts., • Ensuring appropriate spares and consumables required to complete assigned calls are available on the company vehicle prior to attendance., • Maximising first-time fix rates and meeting project deadlines efficiently., • Participating in the out-of-hours call-out rota on a shared basis., • Building and maintaining strong customer relationships through clear communication and professional service delivery., • Promoting and supporting the company's core products, systems, and innovative solutions., • Providing expert advice, problem-solving support, and forward-thinking solutions to customers., • Working in accordance with relevant British and European Standards., • Contributing positively to the team and helping to uphold my client's reputation for excellence., • Proven industry experience in fire and security systems installation, servicing, and commissioning., • Strong technical knowledge of fire and life safety systems, relevant British and European Standards, and industry best practice., • Excellent communication and customer service skills, with the ability to build trust and deliver outstanding service., • A flexible approach to working hours and the ability to work independently and unsupervised., • Eagerness to learn new systems and technologies., • A self-motivated drive with a strong work ethic., • High attention to detail and strong practical problem-solving skills., • The ability to maintain consistently high standards and promote company core values., • A minimum of 5 years' proven experience within the fire and security industry., • Strong working knowledge of current British and European Standards., • Experience with a variety of intruder, CCTV, access control, and fire alarm systems (both conventional and addressable). Other Requirements • Full UK Driving Licence, • Enhanced DBS check, • Security vetting in line with BS7858, • Full-time, permanent contract, • Working hours: 07:30 – 16:30 (30-minute lunch break), • Overtime may be required as business needs dictate, • 4-day working week (Monday to Thursday), with the addition of Friday mornings during school holidays, • Salary: Dependent on experience, • 150.5 hours annual leave plus bank holidays, • Company van, • Fuel card, • Mobile phone Interviews will be held at my client's headquarters in Bognor Regis and will commence as soon as possible. The interview process will consist of up to three stages: Stage One: • Face-to-face interview at my client's offices JBRP1_UKTJ

Credit Controllers required for a successful company based within Trafford Park £26-29,00+bonus Your new company Based in Trafford Park, this long-standing forward-thinking company is seeking dynamic and tenacious credit controllers to join its successful team. Your new role As a Credit Controller, you will be working as part of a successful credit team, responsible for managing your own Business to Business ledger, contacting overdue customers by telephone in order to retrieve outstanding monies owed to ensure all business debt is kept to a minimum. With a tenacious attitude and a personable nature, you be confident in communicating with customers and having conversations surrounding overdue debts, negotiating on payments and recording actions to resolve. Building strong solid business relations, you will provide a professional and helpful service at all times and assist with any issues/discrepancies the customer may have in order for the fast retrieval of debt owed. Working in this fast-paced environment, communicating with both external customers and internal teams, you will show resilience, drive, tenacity and a can-do attitude working to a cash collection target (personal and team) to go the extra mile to see tasks through to completion. Having full visibility of your ledger, you will review customer accounts regularly, identifying ones 'on stop' and reviewing credit limits to determine credit worthiness, liaising with both the client and internal sales surrounding problematic accounts. Monitoring clients who are due to or are exceeding credit worthiness and non-payment, identifying & escalating ones which are potentially on track for legal proceedings, working with the wider business team. A team environment, you will work well independently on your own ledger as part of a bigger team and play a pivotal part to the success of the team and cash collection process! If you have amazing customer service skills, possess some experience in Credit Control/collections in a similar role and have a strong can-do attitude - then this could be the role for you! What you'll need to succeed Credit Control experience/Collections - varying levels will be considered Outstanding customer service skills - verbally and written Organised with a can-do attitude Tenacious with resilience Attention to detail Team player MS Office - Excel etc What you'll get in return 26-29,000pa + quarterly bonus (dependent on your level of experience)Progressive role Forward-thinking dynamic company 20 days annual leave + BH + your birthday off Full training and development Excellent benefits - including option to buy /sell additional holidays, discounts/cash-backs/gym memberships/days out/ flexible benefits package to suit your circumstances. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4708601

Market Research Temporary 6-7 weeks. Monday - Friday (9am-4:30pm with a 2:30pm finish on a Friday) Stretford - Fully Office based. £12.60ph Bonus Working for a retail promotions company with a clear vision of putting integrity back into telesales by “putting the retailer first”. With over 30 years experience across the key team members and telephone operators, you can be sure that any activity we run is handled with 5 star service, support and most importantly, results. We firmly believe that when done properly, telesales is a cost-efficient and highly effective form of communication, giving you the opportunity to directly influence key decision makers. Everything we do is highly accountable so you can demonstrate to your business exactly what ARP has done to drive distribution and sales of your brand. Much of our work is focussed on the Commercial and Industrial sector, our experience and skills are transferrable to any sector, we welcome the opportunity to chat through the opportunity with you. You will be confident with outbound calls and selling the various products to retailers. You will have great attention to detail and data inputting skills to log and track orders. You will have an excellent customer service skills and telephone manner. This role is 100% office based, no weekends. Benefits: Free parking Accessable on public transport Re...

Installation Coordinator | Old Trafford | Full Time, Office Based | £25,000–£28,000 per year Do you enjoy keeping things organised, coordinating people, and delivering great customer service? Crystal Ball is a Multi Award Winning vehicle tracking and lone worker service provider based in Old Trafford. We serve a growing customer base across all business sectors, from SMEs to enterprise businesses and local government, throughout the UK. What's in it for you? • Competitive salary of £25,000–£28,000 per year, • Up to £250 monthly bonus based on performance, • 20 days holiday + 8 UK bank holidays, plus 1 extra day per year of service (up to 25 days), • Company pension and private medical insurance, • Casual dress code and on-site parking, • Excellent communicator with a professional telephone manner, • Enthusiastic, polite, and self-motivated, • Highly organised with attention to detail, • IT literate and a team player, • Experience in scheduling/planning is helpful but not essential — full training provided, • Efficiently schedule and d...

Job Title: Deputy Renewals Manager Location: Unity Insurance, Lancing, West Sussex, BN15 8UW Salary: £37,800 per year, Band F, Level 3 Hours: Full-time, 35 hours per week - 5 days a week during probation. Option to work from home up to 2 days a week after probation. Contract: Permanent About the Role: This role sits within a young, diverse team united by a strong commitment to excellent customer service. As Deputy Renewals Manager, you will oversee and coordinate work across part of the Renewals team, providing day-to-day leadership, coaching, and technical support. What you'll do as a Deputy Renewals Manager: • Lead and motivate a telephone-based renewals team to deliver high-quality customer service, • Act as Deputy to the Renewals Manager, supporting income targets and day-to-day performance, • Coach and performance-manage team members, acting as first point of escalation, • Oversee renewals, MTAs, new business, claims and queries with a focus on accuracy, • Experience in commercial insurance and insurance broking, • Leadership or supervisory experience within renewals or existing business, • Strong knowledge of FCA regulation, TCF and compliance requirements, • Confident communicator with excellent customer service and complaint-handling skills We're proud to be an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations nationwide. • 28 days' holiday, rising to 32 days after 2 years' service, plus extra days at Christmas, • Flexible working hours and hybrid options, • Work in a way that suits you, your role, and your department Closing date for applications: 23:59 Sunday 19th April 2026 Interviews will be on an ongoing basis until the position is filled. We reserve the right to close this role early. If you're interested, we encourage you to apply as soon as possible. Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices. JBRP1_UKTJ

Trainee Recruitment Consultant Location: Bosham, West Sussex Hours: Mon-Thurs 8:30-17:30 | Fri 8:30-13:00 Are you ambitious, motivated, and ready to kickstart a career in recruitment and sales? Whether youre a recent graduate or already have experience in B2B sales, customer service, or marketing, this is a fantastic opportunity to join a forward-thinking and fast-growing recruitment company. Weve recently moved into a modern, purpose-designed office in Bosham, West Sussex. Its a bright and supportive working environment, set in a semi-rural location. Driving is recommended, though there are nearby bus routes and a train station if needed. At Streamline Search, were looking for confident, driven individuals with the determination to succeed. No prior recruitment experience is required - well give you full training, ongoing support, and clear progression opportunities. What Youll Be Doing • Building and nurturing strong relationships with both clients and candidates, • Promoting our services to new and existing clients through phone and email outreach, • Developing and managing client accounts, delivering excellent customer service, • Sourcing, screening, and matching candidates to vacancies, • Conducting telephone interviews and assessing candidate suitability, • Ambitious, self-motivated individuals with a strong work ethic, • Excellent communication and people skills, • Resilience and a target-driven mindset, • Experience in sales, marketing, or customer service (advantageous but not essential), • Competitive base salary + uncapped commission potential, • Structured training, mentoring, and career development, • Quarterly performance bonuses, • 20 days holiday + 8 bank holidays + paid Christmas shutdown JBRP1_UKTJ

IMU (Investigation Management Unit) Operator Permanent Full Time Warwick Grade C (£27,204.00 - 29,859.00) Those on the redeployment register will be given prior consideration. The main purpose of the role is to assess crime records and incidents to ensure the quality of recording and linking of data for crimes and incidents is maintained at all times to check against accounting rules. Main Responsibilities: • To quality assure, link, cross reference, update and process crimes and incidents in Athena in accordance with Force Policy and the National Crime Recording Standards., • To quality assure crime/incident inputs to meet the ‘Right First Time’ ethos., • To pro-actively resolve issues of systems errors upon discovery (this includes recording, linking and misidentified nominal records)., • To assess information to identify vulnerability and risk within incidents to determine requirement for officers to be deployed., • To provide administrative support including taking telephone calls and liaising with other departments/teams., • To support front line staff upon request regarding Crime/Incident Policy for recording., • To ensure Customer Service Standards are applied to the victims of crime in accordance with Victims Charter., • To mentor and support other members of the team as required., • Accurately update, retrieve and interrogate all IT systems., • Shift working including unsociable hours, weekends and public holidays., • The duties of this role will involve exposure to disturbing / unpleasant images or tasks. Knowledge: • Good data input skills and interrogation, • Competent in the use of IT, including Microsoft packages, • Proven customer service skills, • Proven ability to communicate both orally and in written form with a wide range of people, • An understanding of the principles of crime investigation, • Knowledge of National Standard of Incident Recording/National Crime Recording Standard/Home Office Counting Rules

Salary: Competitive Salary Bonus Excellent Benefits Maintenance/Service Engineer Hire Equipment - Livingston Fusion Utilities So, who are we? We are Fusion Utilities , a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the competitive salary, there are also benefits on tap including Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! As a Maintenance / Service Engineer based in Livingston youll be responsible for: Servicing and calibrating equipment for our won hire fleet and customer owned equipment, including, where relevant carrying out services at customer premises Competently carrying out technical demonstrations on the companys full range of hire products Supplying regional support on the specialist range of equipment that is operated from the central support facility at the HQ in Chesterfield Providing telephone technical support both internally and externally Delivering first class customer back up including attending breakdowns, providing onsite technical support and training, carrying out site audits and providing feedback to customers and supervisors This is a full-time, permanent role working 40 hours per week Monday to Friday between 7.30am 4.30pm or 8am - 5pm And heres what wed like you to have: A proven mechanical engineering/mechanics background Electrical, hydraulic and component fault finding background/experience Flexible disposition Aptitude to learn quickly Ability to work unsupervised We look forward to receiving your application! ACMM150c272c101-f45c-4783-b4a0-50ad222b87c0

JNC Safety Services has been established since 1999. This consultancy believes in becoming part of your team, and as your Health and Safety Managers we are available to you 24 hours a day, for emergencies, questions and information. JNC Safety Services are now proudly part of the wider JMG Group a top 30 UK insurance broker with a strong presence across the UK who are experiencing rapid growth and continued success in the market. JNC Safety Services are expanding their team further in the South West Region. We are an eminent organisation bringing a refreshingly positive approach to the minefield areas of Health and Safety. Our services also incorporate Fire Risk Assessments, CDM, & Health & Safety Training. The ideal candidate would have attributes that could further the services that the consultancy currently provides. This could be temporary works, IPAF, PASMA training etc. This would allow JNC to expand and develop to meet clients needs. We are currently looking to recruit an enthusiastic Health and Safety / Fire Risk Advisor respond to requests from clients and provide Health and Safety advice. Your main duties within this role will be visiting clients to carry out any number of the following processes: • Quality checking of work produced by the consultancy team and in turn liaising with the consultants on any amendments required, • Assisting clients with the completion of SSIP accreditations (CHAS, SafeContractor etc), • Supporting with RIDDOR reports, • To respond to requests (telephone or electronic) from clients and provide relevant technically and legally correct Health and Safety advice in a professional and practical manner., • To advise clients on specialist areas such as Fire, construction, DSEAR, • To research information required to provide detailed health and safety guidance and technical support to clients and Consultants., • Death in service, • Enhanced maternity/ paternity leave, • Company pension, • Cycle to work scheme, • Free parking, • Health & wellbeing programme, • Referral programme, • Casual dress JBRP1_UKTJ

Summary of Role This role involves managing and coordinating remedial maintenance work by serving as the main contact point, organising repairs through direct labour or subcontractors while meeting customer SLAs, and ordering necessary parts and equipment. What you will be doing • Primary point of contact for remedial works in progress, • Organising & completing Service remedial works with direct labour or sub-contractor in line with customer SLAs, • Ordering of parts, access equipment, plant & tools, • Ensuring jobs are done within budget and with agreed timelines., • Identify any contract variations and manage cost controls., • Oversee quality and technical compliance or works undertaken., • Delegate booking-In and issuing of RAMS and Permits, where required, • Provide Updates so customers portals so ETAs can be tracked., • Raising & processing supplier & subcontractor purchase orders., • Processing all reactive paperwork to ensure works are correctly invoiced, • Liaising efficiently with Customers, Service Engineers and the wider H&K Team., • Experience within the Fire & Security sector performing a similar role (essential), • Experience in managing small budget projects in the fire engineering industry., • Practiced at management of on-site labour & resources., • Knowledge of production of project documentation eg. RAMs, Quality Plans, Project Plans, Cost Sheets (CTC), Trackers., • Familiarity with all standard MS office applications, • Experience of Corrigo (desirable), • Strong communication skills (essential), • Confident telephone manner with exemplary customer service aptitude (essential), • Salary negotiable depending on relevant experience, • Car allowance, • 25 days holiday plus bank holidays and option to buy 5 days, • Contributory company pension scheme, • Life Assurance, • Health care scheme Additional Company information At Hall & Kay, we deliver complex fire protection and security solutions to protect what matters most to our clients. As technical experts our focus is on the lifetime value of a project. Meaning we can design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems. With 140+ year trading experience and a strong project delivery culture, we are proud to have built lasting relationships with some of the UKs most respected companies in all areas of industry and construction. What sets us apart? Our culture. What we call theHall & Kayway.its a people thing. Put simply, we know we can achieve more when we work as a team with clients, with the communities we serve and in our own business. Our people create safety every single day, using their skills and experience to adapt to changing situations and rise to the challenges presented to them. Its our people that make us trusted to deliver. JBRP1_UKTJ

Nightstop Coordinator (Whitley Bay) If you're ready to make a real difference and thrive in a team that supports your growth, we'd love you to join the team! Locations: Regional Office (Whitley Bay Hub) - North East Salary: £24,136 per annum Closing Date: 06 April, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role As a Nightstop Coordinator, you'll be the first point of contact for young people facing homelessness—assessing needs, coordinating safe emergency placements, and guiding them toward longer term support. It's a fast paced, people focused role where every decision you make helps keep a young person safe and heard. You'll also nurture strong relationships with referral partners, support and motivate volunteer hosts, and help grow the Nightstop network across the North East. If you're organised, calm under pressure, and driven by compassion and inclusion, this is your chance to create meaningful impact every single day. Key deliverables: Supporting Young People • Be the first point of contact for people experiencing homeless and referral partners, providing advice and signposting., • Conduct needs and risk assessments with potential Nightstop guests., • Arrange the logistics of a guest's stay with a volunteer., • Work with guests and referral partners to offer support and opportunities for longer term accommodation., • Provide support to guests and volunteers through a 24 hour on call phone service., • Ensure the safety and wellbeing of guests and volunteers in the service at all times., • Comply with data protection and information sharing protocols. Marketing and Stakeholder Management • Attend meetings and events and manage relationships with referral partners and other stakeholders. Administration • Maintain up to date records on all guests and volunteers., • Support with the creation of reports., • Support with financial payment and recording systems. Volunteer Recruitment, Promotion and Engagement • Develop promotion plans with the aim of recruiting Nightstop volunteers, • Effectively onboard new Nightstop volunteers in a timely manner, • Support current volunteers and continue to engage them with the service by providing updates and involvement opportunities, • Complete the necessary health and safety checks with new and current volunteers Other • Be an active member of the team, collaboratively effectively and work closely with your line manager., • Undertake further duties as commensurate to the role identified by your line manager., • Provide support outside of office hours on some evening and weekends. What we are looking for from you (Person Specification) When completing your application form please address all the points set out below. • Excellent customer service skills and telephone manner., • An understanding of the needs of people who experience homelessness, the problems they face and the resources available to address their support needs., • Experience of working with vulnerable people or people experiencing homeless., • Understanding of current housing and homelessness legislation, including entitlement to welfare provision., • Experience of writing, implementing and evaluating Risk Assessments., • An ability to demonstrate clear understanding of safeguarding requirements and procedures and follow them through to conclusion., • Commitment to promoting health and safety of yourself and others., • An ability to work in an organised manner and arrange placement logistics., • Experience of collaborative working with a range of internal and external stakeholders., • Experience of maintaining administrative systems, good literacy, numeracy and IT skills., • Experience of working under pressure with the ability to respond to conflicting demands., • Ability to find creative and positive solutions to problems, using own initiative., • Understanding of professional boundaries and ability to maintain them., • Ability to effectively reflect on own practices for ongoing learning and development., • Willingness to be part of a 24 hour on-call rota., • Willingness to work outside office hours including some evenings and weekends., • Commitment to working in a manner which promotes diversity and equality, ensuring that everyone is treated with respect and dignity and no one suffers from discrimination., • Respect for the values and ethos of the charity. What You'll Receive • Tailored training and development, • Flexible working options where suitable, • 26 days annual leave, rising with service, • Family friendly leave policies, • Pension scheme with employer contributions up to 7%, • Employee Assistance Programme with 24/7 GP access, • Discounts across retail, travel, food, fitness and more, • Cash health plan for you and your family, • Death in service benefit, • Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About The Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. #INDNFP Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People. JBRP1_UKTJ

Provide excellent customer service when handling telephone enquiries and receiving clients and visitors.

The University of Portsmouth is a global employer of choice where exceptional people create, share and apply knowledge that makes a difference. Experience the pride of being part of a select group one of only four universities in the south-east of England to achieve a prestigious Gold rating in the Teaching Excellence Framework. Additionally, weproudly rank among the top 140 universities globally in the Times Higher Young University World Rankings. Ambition, Responsibility and Openness drive our every endeavour. Join our esteemed institution with a proven track record of success, and where dedication to excellence is key. We want people to make their mark in a professional community that truly values people, innovation, and achievement. The Role: Are you passionate about cutting-edge Audio Visual technology and delivering exceptional IT support? Do you thrive in dynamic environments where innovation, collaboration, and problem-solving are at the heart of what you do? If so, wed love to hear from you. We are looking for a Senior Service Delivery Specialist (AV) to join our Service Delivery team and play a key role in shaping the future of AV and IT services across the University. About the Role Reporting to the Service Delivery Manager, you will be a senior member of the Service Delivery team, providing high-quality IT and AV support to staff and students across the University. Youll support users through telephone, remote, and deskside assistance, ensuring smooth delivery of all University IT systems and services. Beyond the day to day support, this role offers the opportunity to influence the strategic direction of AV technology across campus, helping create innovative learning and collaboration spaces. Youll also play a key part in delivering projects within the Universitys Digital Transformation Plan, working with stakeholders to implement forward thinking solutions that enhance teaching, learning, and collaboration. What Youll Be Doing • Work closely with the Estates Department to lead AV input into new builds and building refurbishment projects, • Deliver expert AV knowledge through multiple channels, • Ensure learning and collaboration spaces are equipped with modern, future-ready AV technology, • Collaborate with internal teams and external partners to deliver innovative solutions, • Manage and resolve issues using ITIL processes including Incident, Problem, Service and Change Management, • Help define and implement the Universitys AV strategy and vision, • Provide training and guidance on key software and AV tools where there is customer demand Discover the advantages of joining our university. We offer a range of attractive benefits and opportunities to enhance your work experience: • Competitive salary, including incremental progression within your scale., • Generous pension scheme., • Generous leave entitlement of 3235 days a year, plus bank holidays, and an additional Christmas closure., • Family-friendly policies supporting flexible working., • Staff discounts and loyalty schemes., • Staff car parking and discounted public travel., • Excellent training and development opportunities., • Staff wellbeing programmes., • Recreation facilities, including discounted gym membership, food on campus schemes, use of the Library and staff social activities., • Discounted learning., • Start-up business mentoring from expert entrepreneurs via ourEntrepreneurs in Residenceprogramme. Prior to submitting your application, kindly ensure that you can either demonstrate or acquire the necessary right to work in the UK. If you currently do not possess the right to work in the UK, please be aware that our offer of employment is conditional upon you obtaining it. ED&I Statement: We are committed to upholding the Universitys values of being ambitious, open and responsible, in an inclusive working environment that promotes dignity and respect. Please note that this vacancy may be closed earlier than advertised, so early applications are advised. JBRP1_UKTJ

This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in both in-person and telephone interactions. This position offers potential commission opportunities for successfully upselling our long-term rentals. At Thrifty Car and Van Rental, we are dedicated to providing outstanding customer service and we strive for success by constantly delivering exceptional serviceto all of our clients. What can we offer you? • 20 day holidays plus bank holidays pro-rata, • Contribution to Group Personal Pension Scheme, • Access to our Thrifty Savings platform, an employee discount scheme offering huge savings across multiple retailers, • Sponsored Summer and Christmas events, • Cycle to Work Scheme, • Discounted car hire rates, • Hardworking individual with the ability to work in a team and independently in a fast-paced environment, • Ability to show great attention to detail, • Ideally, you will have worked in the service industry, • Excellent customer service and communication skills Your role will involve dealing with customers face to face and on the telephone, completing tasks such as opening and closing rental agreements, locating fleet from other branches, and building rapport with all our customers. You will aspire to go above and beyond to deliver excellent customer service to ensure customer satisfaction. You will get involved with preparing the vehicles for rental and the delivery and collection of vehicles to customers other branches. You will also take part in conducting daily fleet and vehicle checks. About us We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. Such growth has brought increased career opportunities and security for each of our employees. As a family business, our people remain at the heart of everything we do. We offer short- and long-term rentals with a wide range of fleets: economy vehicles to family saloons, estate cars to 4x4s, and an extensive luxury collection, including our elite range and a wide-ranging commercial fleet. We operate in 88 rental locations across the UK, Scotland, and Northern Ireland. Our head office based in Exeter is where our accounts, human resources, insurance, fleet, and car sales departments are. In addition, we operate a central office in High Wycombe where the sales, call centre, and customer service departments are located. It is easy for us to tell you what life is like at Thrifty and why you would love being a part of our team, but we thought you would like to hear for yourself.Clickhere to read some of our success stories. JBRP1_UKTJ

Embark on a rewarding journey with our client, an independent Estate Agency in the property sector renowned for exceptional client care in residential and commercial property sales and lettings. This esteemed agency has built its reputation on the satisfaction of its clientele, The agency is currently seeking a dedicated Senior Sales Negotiator/Valuer to join their branch based in Ashford Surrey, this is a rare opportunity to join an established and motivated, long-standing team, if you have a passion for the property market and you have previous experience within this role, please send your CV for consideration The role will involve: Act as a liaison between property owners and potential buyers Conduct property viewings and provide detailed information about the properties Negotiate sales terms and prepare contracts Stay updated on real estate market trends and property values Maintain accurate records of all transactions and client interactions Identifying their needs and matching them to suitable properties Viewing properties & negotiating offers Delivering the highest levels of customer service to buyers and sellers. A confident valuer/ lister with a strong instruction ratio Successful hitting and exceeding sales targets Well-presented and excellent communicators Have an outgoing, vibrant personality and strong management skills Have a strong work ethic Have a competitive desire to succeed The successful candidate will have the following skills and experience: Excellent communication and interpersonal skills Strong organizational and time management abilities Knowledge of real estate law and regulations Proficient in administrative tasks such as document preparation and record keeping Ability to work independently and as part of a team Attention to detail and ability to handle multiple tasks simultaneously Proven success in meeting and exceeding sales targets The ability to negotiate Sound business ethics Tenacity and be a self-starter The ability to build and nurture trusted relationships at all levels This role requires a motivated individual who is passionate about the real estate industry. The Sales Negotiator will play a key role in connecting property owners with buyers, ensuring smooth transactions, and providing exceptional customer service. If you are interested in thisSales Negotiator role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Due to the number of responses, we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client. JBRP1_UKTJ

Sales Professionals/Self-employed Sales/Design Consultants OTE £50,000 - £100,000 p.a. Stockport (Next Courses March & April 2026) Sharps Fitted Furniture, the UKs No1 Fitted Furniture Company are looking for self-employed sales professionals to join its busy sales team across the SK postcode areas working within customer homes, designing and selling the bedrooms and Home Collections of their dreams. Design skills including CAD are advantageous however not essential as full training is provided but previous customer facing sales experience/communication skills would be beneficial. We offer: • Strong brand awareness with high levels of sales generated through customer recommendations., • Excellent earning opportunity and flexible full time working., • High number of in-bound company booked appointments no cold calling., • Weekly paid commissions with realistic opportunity to convert 1 in 3 appointments., • Good communication skills & a positive attitude, • A strong desire to succeed., • Ideally previous sales experience although not essential., • A focus on exceptional customer service JBRP1_UKTJ

A well-established business in Sale is seeking an experienced Customer Service Coordinator to enhance their customer service operations. This position offers an exciting opportunity to build customer relationships and improve service quality. The role involves handling telephone calls, managing emai

We are recruiting for a proactive and customer focused 1st Line Support Engineer to join our Service Desk team supporting the delivery of our On Demand Service Desk offering. Respond to first-line support queries via telephone and the Service Desk ticketing system, ensuring prompt and effective issu

Calling all customer service professionals! We’re looking torecruit hardworking, articulate individuals to join our telephone support teams where you will play a key role in providing our award-winning service to our customers. Our telephone support agents answer questions and resolve queries at t

To provide first-line IT support to staff and students via telephone, in-person service desk, and digital ticketing platform, contributing to an accessible, responsive, and user-focused IT support service across the University. Previous relevant experience within an IT service desk or customer-facin

A leading investment platform provider in the UK is seeking customer service professionals to join their telephone support teams.

A leading investment platform company in Manchester is seeking customer service professionals to join their telephone support team. This full-time role includes career supports, training, and opportunities for growth.

Customer Service Representative Irlam (M44) up to £27,500 Location: Irlam (M44) Job Type: Permanent Full-time Salary: Up to £27,500 DOE + 10% Bonus A leading global organisation is seeking an experienced and proactive Customer Service Administrator to join their team. This role offers the opportunity to provide excellent customer support while contributing to a fast-paced, international environment. Key Responsibilities • Acting as a primary point of contact for customer enquiries via phone and email, providing timely and accurate information, • Handling customer queries professionally and courteously, • Liaising with internal teams to resolve customer issues and support the successful completion of customer requests, • Proactively monitor open requests or orders and follow up to ensure commitments are met, • Keeping customers informed of progress, delays, or changes in a clear and timely manner, • Maintaining accurate records within internal systems and ensure data integrity, • Supporting order processing, returns, replacements, and general post-sales enquiries, • Assisting with basic export documentation and international order coordination, • Provide support and cover for colleagues during periods of absence or high workload, • Contribute to continuous improvement of customer service processes and practice Skills & Experience • Previous experience in a customer service or administrative role – essential, • Strong verbal and written communication skills with a confident telephone manner, • Customer‑focused, with a passion to deliver an excellent customer service, • Ability to prioritise tasks, • Strong organisational skills and attention to detail, • Confident using Microsoft Office applications (Outlook, Word, Excel), Salesforce or an equivalent CRM system and internal ERP systems For further information about this opportunity please call Maddie or Abbie at Forrest Recruitment for a confidential discussion – (phone number removed). Alternatively, please forward your CV for immediate consideration, I look forward to hearing from you. Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted. Follow us on LinkedIn for updates, recruitment information, new vacancies and more

Job Purpose We are currently recruiting EAP Counsellors on behalf of our client, a leading health and wellbeing network. This organisation has positively impacted over 15 million lives and is renowned for its comprehensive Employee Assistance Programme (EAP). The successful candidate will join this industry-leading provider and support employers across the private, public, and non-profit sectors with 24/7 compassionate and caring services. Our client is also recognised as one of the Sunday Times 'Best Places to Work,' making this a fantastic career opportunity. Main Duties Providing immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The role also includes structured telephone/ video counselling clients - hour can be counted towards BACP accreditation. Providing an efficient and effective telephone counselling service to all callers Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk Providing "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution What you Bring to the Team EAP experience Accredited with the BACP or eligible for the accreditation process Minimum diploma level 4 in Counselling & minimum of 150 counselling hours 12 months post qualification experience Registered member of the BACP or equivalent (or COP booked) Relevant telephone experience High level of computer literacy (MS Office, Word, Excel and PowerPoint) High level of organisational ability; ability to work to tight deadlines and targets Good communication and customer service skills Experience working withing a target driven environment Employee Benefits: BACP (or equivalent) membership and accreditation paid for BACP CBD Hub Up to £70 per month for supervision Monthly incentives such as weekends away! 25 days' holiday, plus bank holidays, holidays increase after 2- and 5-years' service Day off on your birthday Cash plan for you (and your children, if any) Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit share scheme Season ticket loan scheme after 6 months and successful completion of probationary period Cycle to work scheme after 6 months and successful completion of probationary period Access to Employee Assistance Programme Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! Company incentives, access to discount schemes Discounted glasses/contact lenses prescription If you're ready to make the next step to join this global organisation apply with your cv or reach out to 50357SK INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position

Protec Camerfield is Protec Fire and Security Group's company that specialises in sprinklers, watermist and gas suppression. At Camerfield we have an opportunity for a Sprinkler and Water Mist Designer. Ideally we require the successful candidate to be based in the North West of England, although we will consider applicants from any UK locations, if their skills, knowledge and experience are suitable for the position requirements. As Sprinkler and Water Mist Designer, you will provide comprehensive support as part of a busy sprinkler & water mist design team. Working with clients and engineers you will plan and organise works from the order stage through to completion ensuring client satisfaction. Responsibilities Reporting to the Design Manager, the role will involve preparing the design drawings and calculations for projects. Working closely with the project team to ensure designs are completed on time and to the relevant technical standards. Involved in attending design meetings as and when necessary and supporting other members of the team. Working with clients with the occasional face to face client meeting. Requirements LPCB Qualifed Exprience of working in a similar role within the Fire Protection industry. Skills & Abilities Excellent customer service skills Professional telephone manner Excellent oral and written communication skills Proficiency using Microsoft Office packages including Word, Excel, Outlook and Access Competent using AutoCAD & Canute FHC BIM / Revit modelling Ability to confidently deal with difficult and stressful situations Ability to maintain accurate records Great interpersonal skills and the ability to work as part of a team Ability to communicate effectively with staff at varying levels throughout the company Salary/package is dependent on experience and company policy is to promote internally

Role: Debt Recovery Officer Location: Sale M33 Hybrid: 2 days office & 3 days working from home Term: Permanent Hours: 35 Hours per week, Monday - Friday Salary: Up to £29,000 DOE + benefits This is an exciting role for a Sale based client on a permanent basic for a Debt Recovery officer. Do you have excellent communication skills? Do you follow a take through to end result? Key Responsibilities of this Debt Recovery Officer: · Proactively managing a portfolio of accounts to reduce rent arrears. · Negotiating agreements/payment plans where appropriate. · Working closely with your residents to achieve the right outcome. · Make referrals for support and provide advice and information. · Identify when to take legal action as appropriate, completing legal paperwork and attending court when required. · To carry out evictions where possession has been obtained. · Build excellent customer and stakeholder relationships, both internal and external. · Achieve targets and KPIs. · Making outbound and taking inbound calls. Skills and experience of the Debt Recovery Officer: · Excellent customer service skills are essential for this role. · Good verbal and written communication skills. · Strong time management & organisation skills. · Build rapport and gain trust of your residents. · Confident at making decisions and accountable for workload. · Adaptable and flexible in an ever-changing environment. · Exceptional collaborative skills to work with different departments. · Able to work efficiently, both independently and within a team environment. Please follow the link to apply for this Debt Recovery Officer role based in Sale, Manchester. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

Job Title: Field Service Engineer Job Type: Full Time Job Location: Stoke, Leeds & Manchester Our client is an Independent Security Systems Integrator, with expertise built over four decades delivering security solutions for high-security, public space, transport, and infrastructure projects throughout the UK and Ireland. This role will deal with daily fault requests, PPM duties and OOH’s reactive duties for large scale, high end integrated systems from a broad client base and to look after the daily tasks involved in keeping an important site safe and secure. The potential areas of work and the client demands in the area will require the successful candidate to obtain a high level of vetting. Key Responsibilities Provide a reliable, courteous, efficient, and effective service. Always maintain a positive image of the company to the customer, through high standards of dress and customer communications. At the completion of each service visit close or update the helpdesk with the call status Ensure that any company vehicle provided is maintained in good working order. Maintain a high level of personal performance demonstrating a willingness to help colleagues. A flexible approach to working hours. Adhere to the company’s Management Systems. To undertake any other duties as required by the Service Manager in delivering a top-class service to the client. Assist with the call out rota.Field Based To provide day to day care, maintenance and repair of the complex Analogue and Digital CCTV Systems on public highways, shopping malls, custodial and general areas. To provide day to day care, maintenance, and repair of the functional and managed control rooms. To provide day to day care, maintenance, and repair of the multi-site Access Control Systems. To be able to support and maintain Perimeter Detection Systems To complete a planned preventative maintenance regime. Occasional nights away.Skills & Personal Qualities Analytical thinker, with a methodical approach to problem solving. Confident and able to complete documentation. Able to multitask and work to tight schedules. Good at knowledge sharing Keen to develop new skills. Good self-discipline skills (organized, reliable, self-starter). Flexible approach to working practices and requirements. Team player – offers support and knows when to seek help. Strong customer and communication skills. Good telephone manner that inspires customer confidence.Qualifications Sound knowledge of CCTV, IT and PID Systems on varying scales. Sound knowledge of Access Control systems with Site Mustering Sound knowledge of DVR & NVR systems. On site repair capability.Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds

Transport Planner Trafford Park £35,000 - £38,000 (flexible depending on experience) Tuesday – Friday: 7am – 5pm | Saturday: 7am – 11am I’m currently recruiting for an experienced Transport Planner to join a large haulage business who specialise within general haulage and pallet network operations throughout the UK. They are seeking a Transport Planner to support the current transport operation in the management of route planning across a general haulage and automotive division. The Candidate; Previous experience within a Transport operation within a planner position Experience of transport planning for a collection and backhaul network is desirable Pallet network route planning experience is highly desirable Previous experience within a fast paced transport position Previously worked to revenue targets within HGV route planning Experience of using system based planning tools A strong knowledge of tachograph regulations Strong administrative skills Strong customer service and communication skills Ability to work under pressure and to deadlines Competent decision making Good geographical knowledge Duties and Responsibilities; Route planning for full load, general haulage and pallet network sector Using geographical knowledge to maximise the fleet ability to work Supervising and managing driver work loads Responsible for driver queries face to face and via telephone Report and escalate any tracker errors to the Transport Planning Supervisor. Ensuring drivers are up to date with any road problems and challenging drivers when needed to ensure Deliveries are on time Liaise with the Transport Planning Supervisor regarding the regular maintenance intervals To ensure the service expectations of customers are prioritised in regards of the delivery plan whilst actively maintaining a commercial awareness for profitability. To ensure that the drivers under your control are receiving a relevant start time and are correctly briefed on their day’s activities prior to the start of their shift. Review driver routes and plan to maximise efficiency Keep all customers informed of all failed services or significant delays Provide the communication link between customers and drivers Supervising and managing driver workloads Managing your driver’s daily activities in line with the Working Time Directive and Driving hours. Ensuring every customer receives excellent customer service If you have Transport Planner experience and would like to be considered for this opportunity, please apply via the link. At Aspion, our core values have been built around the importance of transparency, innovation, passion and collaboration. As such, we are committed to open communication and the protection of your privacy. We have updated our policies in line with new General Data Protection Regulation laws to make it easier for you to understand how we collect, store and handle your data – These can be viewed on our website. ASPLOG

Exciting Payroll opportunity in Manchester! - Payroll Advisor Are you passionate about Payroll would you like to… Work for an award-winning global SaaS business Be part of the most progressive and dynamic payroll bureau in the UK Be part of exponential growth, with amazing progression opportunities Join an exciting and vibrant environment in the heart of Manchester Show your passion for payroll and customer excellence? We are looking for a payroll professional to work as part of our Payroll Advisory team, where you will be responsible for ensuring our clients remain compliant with legislation and best practices related to payroll processing, reporting and taxation. As Payroll Advisor you will be responsible for complex case management and any cases that cannot be resolved from members of the First Line Support Team. You will work within a team providing legally compliant advice and payroll assistance to clients by telephone to support the needs of the individual client and to highlight any options that are non-compliant as well as ensuring the client is fully aware of the risk these options present. Key Duties/Tasks: Provide advice and guidance on payroll policies, procedures, and regulations via telephone and case management. You always prioritise picking up the phone to customers and follow up any complex cases with actions after the event. Keep yourself up to date with changes in payroll legislation and best practices. To log all advice accurately on the internal Customer Relationship Management system, taking ownership of ongoing cases and their closure, within SLA. To provide clients with supporting information and documentation that will assist them in the advice provided. To present training and proactively supporting customers in how to get the best out of the company's Payroll technology. To actively own cases to resolution, building rapport and relationships with clients on each interaction. Make recommendations for corrective action options such as supplementary runs and re-run options in line with BACs turnaround times and advise customers on any associated charges. Assist clients with payroll audits, reviews, and compliance checks. Record and raise any software issues through to the appropriate development teams, ensuring full details are recorded so that appropriate action for fix can be taken forward. What you bring to the team: A customer focussed and can-do approach to resolve all customer issues in a timely manner. Keeping the customer informed of progress of their case through to resolution. Deep understanding of UK payroll legislation and tax regulations. An understanding of each individual clients Payroll landscape, including Third Party Payments schedule and reporting requirements. Previous experience in either delivering or managing payroll services, ideally within a Bureau environment. Benefits Profit share scheme Day off on your birthday Bright Exchange (retail and other discounts) Access to Employee Assistance Programme 25 days' holiday, plus bank holidays. Pension Plan and Life Insurance Company incentives, access to discount schemes. Holidays increase after 2- and 5-years' service. Free hot breakfast every Monday Opportunity to expand your knowledge from an experienced, friendly team Modern working environment in Manchester City Centre Pension with Royal London Be part of a new business division with growth and development opportunities Normal working hours are 37.5 hours a week, 9:00AM - 5:30PM. 51040JT INDPAYN Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy

Job Purpose We are currently recruiting EAP Counsellors on behalf of our client, a leading health and wellbeing network. This organisation has positively impacted over 15 million lives and is renowned for its comprehensive Employee Assistance Programme (EAP). The successful candidate will join this industry-leading provider and support employers across the private, public, and non-profit sectors with 24/7 compassionate and caring services. Our client is also recognised as one of the Sunday Times 'Best Places to Work,' making this a fantastic career opportunity. Main Duties Providing immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The role also includes structured telephone/ video counselling clients - hour can be counted towards BACP accreditation. Providing an efficient and effective telephone counselling service to all callers Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk Providing "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution What you Bring to the Team EAP experience Accredited with the BACP or eligible for the accreditation process Minimum diploma level 4 in Counselling & minimum of 150 counselling hours 12 months post qualification experience Registered member of the BACP or equivalent (or COP booked) Relevant telephone experience High level of computer literacy (MS Office, Word, Excel and PowerPoint) High level of organisational ability; ability to work to tight deadlines and targets Good communication and customer service skills Experience working withing a target driven environment Employee Benefits: BACP (or equivalent) membership and accreditation paid for BACP CBD Hub Up to £70 per month for supervision Monthly incentives such as weekends away! 25 days' holiday, plus bank holidays, holidays increase after 2- and 5-years' service Day off on your birthday Cash plan for you (and your children, if any) Contractual sick pay Private medical insurance after 5 years' service Pension Plan and Life Insurance Pension plan contributions increase after 5- and 7-years' service Holiday season bonus after 3 years' service Profit share scheme Season ticket loan scheme after 6 months and successful completion of probationary period Cycle to work scheme after 6 months and successful completion of probationary period Access to Employee Assistance Programme Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! Company incentives, access to discount schemes Discounted glasses/contact lenses prescription If you're ready to make the next step to join this global organisation apply with your cv or reach out to 50357SK INDMANS Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy

Sales Administrator £30K Trafford Park If you enjoy dealing with customers and keeping things organised behind the scenes, this could be a great move. Office-based. 8 to 5. Monday to Friday. The HVAC industry may not sound terribly glamorous, but it’s growing rapidly as green technology replaces carbon-heavy oil and gas heating systems. My client is one of the leading HVAC distributors and they’re now looking for a Sales Administrator to help ensure their customers receive the right products, at the right time, with the right support. It’s an excellent opportunity if you’re looking for an interesting, varied role with a friendly, established company that’s continuing to grow. Part customer service, part sales support The company’s customers are mainly tradespeople and contractors. They place orders and rely on the company to make sure everything runs smoothly so they can get on with the job. You’ll play a key role in making that happen — processing orders, liaising with customers, and following up on deliveries to make sure everything arrives as expected. You’ll also handle incoming enquiries by phone and email, helping customers with order updates, product availability and resolving any issues such as missing items or billing queries. The role is office-based, working closely with colleagues in accounts, logistics and technical support to make sure everything stays on track. Alongside this, you’ll be building strong relationships with customers who value reliable service and responsive support. Organiser? Problem-solver? People person? Ideally, you’ll have experience in an administrative or sales support role, particularly in a business that supplies trade or commercial customers. You’ll understand how important it is to keep orders moving and customers informed, and you’ll be confident working with colleagues across different departments to resolve any issues quickly. HVAC experience isn’t necessary. It’s not a technical role, and there’s a dedicated technical support team available if product questions come up. More important is that you’re organised, comfortable using IT systems, and have good numeracy and communication skills — along with a calm, professional telephone manner. In return The role is fully office-based, working 8 to 5, Monday to Friday. The company is based in Trafford Park. The starting salary will reflect your experience, and there are some good employee benefits including a strong pension and 25 days’ holiday. As for the future, you’d be joining a successful business that believes in developing and promoting its own people

A leading UK fitted furniture company is seeking sales professionals to join its team The Role Attend company-booked, in-home appointments (no cold calling) Carry out site surveys and customer consultations Design and sell bespoke fitted furniture solutions Use CAD-based software to create room designs Deliver excellent customer service Full training is provided; previous sales or customer-facing experience is beneficial. What’s on Offer High volume of inbound, company-booked appointments Excellent earning potential (£50,000–£100,000 OTE) Weekly paid commission Flexible full-time working Full sample kit provided Requirements Strong communication skills and a positive attitude Valid UK driving licence and own reliable vehicle (business insured) Own telephone and laptop Flexibility to work evenings and weekends Comfortable working self-employed, commission-only Work Location: In person

Customer Services Assistant Manchester £23,505- £27,178 Are you customer-focussed, with excellent problem-solving skills and a professional, friendly manner? If delivering excellent customer service is your passion and you enjoy using your initiative to confidently help a diverse range of customers, sometimes in difficult or sensitive situations, then we would like to hear from you. We have a fantastic opportunity for someone with customer services experience to take on a wide and varied role delivering high quality and consistent services to our customers and stakeholders. You’ll be part of our Tenant Services team, supporting our housing and property teams. With good administrative skills and attention to details, you will process repairs requests as well as applications for housing, ensuring the relevant details are accurately recorded. Acting as the point of all front of house and inbound contact and communication with the organisation, including reception and visitor liaison, the you will provide guidance, advice and assist our customers to resolve any queries, report any information, receive feedback and to take any other action required to provide a professional service and excellent customer care. Customer-focused, you will have experience of liaising with customers both face-to-face and over the telephone. You will work well under pressure, be able to manage your own workload and take a proactive approach to resolving customer’s enquiries, across our varied platforms. You will join a high performing team who deliver an outstanding service to our customers

Customer Service Account Manager Manchester City Centre £25,000 We are expanding our Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses to the Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for dealing with any issues, general queries and technical questions they may have for the first 30 days of their contract. You will be keeping in regular contact via inbound, outbound and Teams providing a world class experience for our business owners. This a very varied, fast paced role within a small, friendly, supportive team! If you have good customer service background and want a new challenge, apply today and we'll be in touch! Day-to-day responsibilities: • Provide an excellent customer service to our new and existing clients * Carry out pro-active implementation calls to new clients to welcome them to the service and provide them with an overview of the system and assist with the set-up of their account * Continue to account manage each on-boarded client during the first 30 days of their service agreement, keeping an accurate record of discussions with each client on Salesforce * Contribute to the companies business goal of migrating all HRonline users to the new software system * Take ownership of any Service Issues raised by the client, keeping an accurate account of the client's concerns on the relevant CRM system * Conduct demonstrations of software by webinar for prospect clients and those wishing to migrate from HRonline * Ensure all Service Level Agreements are adhered to at all times. * Meet and exceed all Key Performance Indicators * Contribute to team targets, paying particular attention to customer experience and feedback. Key requirements Required skills and experience * Customer service experience is essential * The ideal candidate will have experience of working in an out-bound, telephone based role * Must have excellent listening skills and be able to communicate with clients and users of varying technical ability * The ability to work in a fast-paced environment. * Able to adapt to change * Can take responsibility of own product knowledge * Able to communicate at different levels throughout the business Benefits: • Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service * Private health care cover after 5 years' service * New business referral scheme * Access to Health Shield * Access to the EAP service * Refer a friend scheme * Paid birthday leave * Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service * Group life insurance * Eye care contribution * Free fruit (office-based staff) * Travel Season Ticket loan scheme * Milestone recognition * Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements * Pace health Club (situated in the park Inn) discounted gym membership and spa treatments * Park Inn 20% off food and drink * New Century food and drink discount * Revolution De Cuba food and drink discount * Cycle 2 Work scheme* after probationary period * Free On site Gym * Bright Exchange perks INDMANJ 51114LFR1 Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy

Are you looking for a busy, patient-focused telephone role where you can make a real difference? Were working with a healthcare provider experiencing a significant influx of work and looking for committed Customer Service Advisor's to join their team on a temporary basis until the end of April. As a Customer Service Advisor, you'll be stepping in to support patient bookings, pre-assessments, and general enquiries during a particularly busy period. What will you be doing as a Customer Service Advisor? Handling inbound and outbound calls Supporting patients with queries, including appointment locations, cancellations, and rescheduling Booking patient appointment slots into the system Calling patients who have booked directly to complete telephone pre-assessment checks Completing non-clinical pre-assessments with patients over the phone General administrative tasks Discharging patients post-surgery (post-op admin) Supporting day-to-day tasks across the team during a high-demand period This role exists due to a large increase in workload, system changes, and ongoing permanent recruitment - meaning you'll be helping the team stay on track through a very busy period We would LOVE to hear from you if you have the following skills and experience: Whether you've worked as a Call Centre Advisor, Contact Centre Agent, Patient Coordinator, Administrator, or any other telephone-based role, we want to hear from you! Were looking for someone with: Previous telephone-based experience (essential) Strong communication skills and the ability to handle patient queries with empathy Good MS Office ability and ability to pick up new systems quickly The ability to commit to the booking until the end of April Reliability - someone not planning time away, and able to work shifts between Christmas and New Year Previous healthcare background, medical or NHS experience could be an advantage but is not essential DBS or NHS card could be an advantage but not essential What will you get in return for your work as a Customer Service Advisor? £12.71 per hour, weekly paid on a timesheet basis Full time working shifts of 8am-4pm, 10am-6pm, or 11am-7pm (the late is only 1 day per week) Full training provided Opportunity to support NHS patients in a meaningful, rewarding role Potential to apply for permanent opportunities as the team is recruiting (temps are welcome to apply, but no guarantee of permanent placement) Friendly team environment Based close to major motorway and public transport links in Didsbury / Chorlton area Length of Booking is until end of April This is a temporary role to cover an influx of work whilst the permanent team is being recruited Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database

Job Title: OL/PL Vetting Paralegal Location: Sharston, Manchester, M22 4SN Salary: £28,000 per annum Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role: We are currently looking for a Litigation Executive/Paralegal to join our Vetting Team in the OL/PL department. Tenacity, ability and enthusiasm are more important than qualification. You will be expected to manage your own caseload in the role. For candidates we offer strong supervision channels, excellent training including away days, chance to join a highly ambitious and growing firm. We have high quality non-CMC work and a positive working environment. We also have a roof garden with table tennis, as an addition to our strong range of employee benefits, more details below. Responsibilities: * Take initial instructions from client and complete FN009. * Ensure correct accident circumstances, injuries and potential losses are recorded on the file. * Respond to enquiries by phone and email with professionalism and empathy * Gather essential information to assess the validity of claims * Maintain accurate client records using our case management system * Collaborate with a high-performing team to ensure every enquiry is handled efficiently * Ensure notes and other information systems are maintained to the firm's standards. * Where appropriate, schedule appointments for the fee earner. * Contribute to the smooth running of the firm by assisting other members of the team. Person Specification: * Good customer care skills including empathy and the ability to obtain information. * High degree of accuracy * Administration or telephone-based customer service background is preferable. * Experience of Proclaim case management system advantageous. Salary & Hours: * Salary of £28,000 * Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: * Hybrid Working - 3/2 hybrid working pattern after probation. * 23 Days Holiday - Rising to 26 days, plus bank/public holidays. * Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. * Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme * Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. * Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Legal Assistant, Litigation Assistant, Legal Administrator, Junior Legal Executive, Litigation, Legal Executive, Paralegal, Proclaim Case Executive, Vetting Paralegal, OL PL Paralegal may also be considered for this position

German Speaking Sales Executive Certain Advantage is hiring for a German Speaking Sales Executive, for a fantastic client based in Manchester city centre. The role is on an ongoing temp basis and requires candidates who can commit to long term work. If you are a confident German Speaking Sales Executive who likes a team environment and is driven by a target-based environment - this is the role for you! Great rate of pay and a fantastic central location. The Role: We’re working with a business that’s a leading e-commerce business in Manchester city centre. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great entry level opportunity if you are looking for ongoing temp work. We’re looking for an enthusiastic and proactive German speaking Sales Executive to join their busy existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp role for you! Key Responsibilities: Building relationships with new and existing German partners Outbound calls to existing clients to update their Google information Uploading documents onto company in-house system Working to daily calls targets and conversions each day Occasionally supporting the English-speaking team when needed. £13.00+ an hour (£27,000). Monday to Friday 9.00am-5.30pm (40 hours a week) Start date 12th January 2026 Office based role The individual We’re looking for people who are: Fluent in German(native or business-level). Confident and enjoy speaking to and helping people Motivated to get results and solve problems Highly enthusiastic Excellent telephone manner, communication and listening skills. Previous customer service experience would be an advantage but not essential. Full training and support given Confident, proactive, and target-driven attitude. Self-motivated with the ability to work independently and as part of a team. Comfortable using CRM systems and Microsoft Office. Working with Certain Advantage We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it. We work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isn’t for you, head to (url removed) and register for job alerts and career guidance tips

Customer Service Advisor Certain Advantage is hiring for a Customer Service Advisor for a fantastic client based in Manchester city centre. The role is on a permanent basis, with excellent benefits. £27,300 Start date Monday 30th March 2026 The Role: We’re looking for enthusiastic Customer Service Advisors to join a leading Financial Services client in Manchester city centre.This is a great opportunity for someone with a passion for customer service and enjoys building relationships with new customers every day. Key Responsibilities: Handling a high volume of inbound calls Dealing with complex queries and complaints Building relationships with customers every day Taking ownership of each personal call or query Managing multiple tasks Able to provide the exceptional customer service to customers via phone, email, live chat, and social media Office based in Leeds city centre for first 6 months and then (2 days a week at home and 3 days in the office) hybrid model.once probation is passed. The role is 37.5 hours per week Monday to Friday. Shift patterns include 7.45am-4.15pm; 8.30am-5.00pm, 9.00am-5.30pm, 9.15am-5.45pm on a rotational basis. Successful applicants will be required to undergo a DBS and credit check. The individual We’re looking for people who have: Strong ability to build rapport with customers across multiple communication channels. Confident IT user, comfortable navigating a variety of internal systems. Capable of working independently, making sound decisions, and escalating issues appropriately when required. Skilled at multitasking, managing several systems and processing information efficiently while engaging with customers. Eager to learn, develop, and continuously enhance skills. Committed to delivering an outstanding customer experience via telephone, written communication, and social media platforms. Able to provide accurate customer information, manage account access, respond to enquiries, and resolve complaints effectively. Be customer- focused Excellent listening and communication skills Experience of working in a regulated environment ideally Financial Services but not essential. Excellent attention to detail Resilience Ability to work in a fast-paced environment Working with Certain Advantage We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it. We work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isn’t for you, head to (url removed) and register for job alerts and career guidance tips

In a Nutshell… We have a great opportunity for a Sales Consultant to join our team within Vistry Manchester & Cheshire East, covering sites across Manchester, with your reporting office being based in Warrington. As our Sales Consultant, you will be the lead sales consultant on the development. You should carry out all aspects of the day to day running of the marketing suite in accordance with the customer journey, taking ownership for the sales process with customers, maintaining necessary records and documentation during all stages of the sales progress. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. This role will involve an element of weekend working. Let's cut to the chase, what's in it for you… Competitive basic salary and annual bonus Mileage Allowance Up to 33 days annual leave plus bank holidays Private Healthcare Enhanced maternity, paternity and adoption leave Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits…In return, what we would like from you… Behave in line with our company values - Integrity, Caring and Quality. Experience working in a customer facing role delivering under pressure. Experience in generating leads and sales through telephone-based business development. Proven track record of achieving sales targets. Proven track record of exceptional sales. Excellent IT skills with demonstrable knowledge of Microsoft Office tools. Comfortable using multi-channel forms of communication. Ability to handle complaints and difficult situations. Strong negotiation and sales skills. Proven track record of successfully completing the sales process with customers in the housebuilding industry An interest in property and the housing market. Good planning and organisational skills. Excellent communication skills. The ability to work under pressure and meet sales targets. Willing to travel to all sales sites, including regional offices. Willing to work weekends. Willing to travel to all marketing suites, including regional office, within the division as required. Full driving licence and access to a suitable vehicle.More about the Sales Consultant role… Ensure smooth running of the marketing suite. Assist the Sales Manager as required Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales on your designated development. Create and deliver informative and clear sales pitches and tours of the show home and development. Negotiate with customers to ensure the best sales outcome for the business Utilise all technology available to ensure innovation in generating sales in differing environmental and economic conditions Effective management of appointments with pre-booked customers ensuring that these are arranged at suitable times and are undertaken effectively. Have a detailed knowledge of all Countryside Homes and the build progress on your development to ensure each customer is given every opportunity to purchase a new home Have detailed knowledge of all plots available and upcoming within the development. Proactively manage and follow the sales process and customer journey as per the Vistry process and procedures. Implement the Company's continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations. Proactively working as a member of the sales team and demonstrating effective team working skills. Evaluate each sale as to how it can be achieved more effectively, efficiently, and profitably for the Company. Ensure every customer contact is recorded on the relevant CRM system and in line with GDPR. Deal with all customers in a polite, friendly, and efficient manner. Ensure that customers are kept fully and regularly informed of the progress of their purchase. Respond to all cancellations making every effort to 'save' and if necessary, renegotiate the reservation. Have detailed knowledge of all relevant purchase assistance schemes and alternative developments Ensure competitor analysis is undertaken as determined by Sales Manager Carry out daily tasks required for your development. Take responsibility for all company property and equipment across each site within the specified sales hub.Finally, let's tell you a bit more about us… We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes, and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. #LI-KM1

Sales Coordinator sought by the windows division of a £multibillion plastics manufacturer with close to 200 locations worldwide, to join their office near Manchester. The Role: As a Sales Coordinator within the windows division, your duties will include: • Being the first point of contact for customers for order processing and dealing with enquiries - Liaising with customers along with the manufacturing plants and warehouses to ensure products are delivered as and when required - Ensuring the right level of customer care standards are met - Providing administrative support to the sales team - Liaising with Credit Control to keep customer accounts up to date - Developing business relationships with both new and existing customers by phone using your proven telephone techniques - Processing customer claims - Supporting the window department sales strategy - General administration The successful Sales Coordinator should have: • Previous experience in a sales coordinator/sales support or similar role - Good standard of education, you must be computer literate with excellent communication skills, hardworking and conscientious. - Excellent rganisational skills and the ability to self-motivate. - Ability to work on your own initiative as well as part of a team within a busy customer-orientated sales office. - Confident supporting both customers and external sales team - Good telephone manner with ability to build rapport quickly and easily - Knowledge of construction industry products is an advantage but not essential as full training will be provided Benefits: • £24,000 - £28,800 depending on experience - Flexible hours (core hours 10am-3pm) - 5 hours per week Monday to Friday - Time off in lieu - Pension scheme - Free flu jabs - Health & wellbeing - Option to buy and sell holiday - Cycle to Work scheme - Long service awards - Company rewards platform - Employee assistance programme - Internal training academy - Access to external training and supported education - Social culture and events The closing date for receipt of applications is Sunday 22nd February 2026. Sales Coordinator Irlam, Greater Manchester £24,000 - £28,800 depending on experience + excellent benefits Sales Support | Sales Administrator | Internal Sales | Client Support | Customer Service |

We are currently working with a leading UK specialist cleaning and waste facilities business, to recruit an Internal Account Manager based out of the office in Manchester The Role: • Manage existing client relationships within the assigned portfolio by making and taking client communications, either by phone or email, to facilitate service queries and resolve via liaising with Operations. Maximise growth potential and reduce revenue losses in the assigned customer base in line with company expectations, • Attend internal meetings and training fully prepared with relevant current data on market opportunities, promoting a positive and professional attitude in the office and on calls to ensure the high standards required by customer service, • Works closely with all members of our sales teams both internally and externally including Leadership Teams, Operations, Finance, SHEQ, Help Desk and other team members to enhance the service offering available to their portfolio of customers, • Use Jobwatch to effectively report activity, update our data and key information and communicate both internally and externally in a professional manner., • Take ownership of customer portals and manage the data and trends reported and coordinate with internal teams for resolution when required., • Attend internal and scheduled external meetings fully prepared with relevant current data on market opportunities, promoting a positive and professional attitude. This also applies in the office and on calls to ensure the high standards required for customer service., • Follow policies for team members, especially but not limited to the Commercial DOA, ROE, SFDC policies and standard codes of Ethics and Health and Safety that ensure the business is a great place to work for all team members., • Maintain knowledge about the required markets in the defined territory, including awareness of competitor activity and new legislations, sharing with your team members and sales leadership teams as appropriate., • Investigate, analyse, and resolve customer satisfaction complaints and service issues from assigned accounts and keep leadership teams updated with any risk associated with reduced opportunity/loss., • Work to KPIs and SLAs to ensure optimal customer satisfaction and resolution., • Liaise with finance to ensure invoices are up to date in a timely manner. Candidate requirements: • Skilled in building and leveraging relationships over the phone., • Understands and uses good account management, communication, problem solving, negotiation and interpersonal skills., • Good industry knowledge in the Cleaning and Waste sectors., • Minimum of 3 years’ experience in an operational/commercial role in the FM sector., • Previous cleaning and/or waste sector experience is desirable., • Experience of working within a customer facing environment, • Passionate about putting the customer first with a positive and friendly attitude., • Ability to empathise as well as a directive style when required to reach resolution., • Ability to converse confidently with external customers, • Good organisational skills with a detailed and structured approach to work., • Ability to multi-task and be resilient in a high pressured and fast paced environment., • Good telephone manner and experience of dealing with customer queries, demands and complaints under pressure and in all circumstances., • Demonstrates the ability to work in a matrix environment working closely with Sales colleagues both internal and external as well as operations and finance teams, health and safety and compliance to achieve the business’s goals