Telephone customer service jobs in GuiseleyCreate job alerts

Role Description: Provide excellent levels of service to clients and external salespeople. This will be achieved through the role-holders skilled and professional telephone manner, more general communication skills and an in-depth knowledge of the customer service and documentation required for bookings that have differing requirements. Accountabilities: Maintain consistent levels of accuracy in d... ZIPC1_UKTJ

Personal Injury Paralegal – Bradford We are working with a modern, commercially focused law firm that advises a broad client base ranging from entrepreneurs and owner-managed businesses to major national brands. The firm has a strong reputation in defendant personal injury work and is continuing to grow its pre-litigation capability. An opportunity has arisen for an experienced Pre-Litigation Claims Handler to join a busy and supportive team in Bradford city centre, defending Employer’s Liability and Public Liability claims prior to litigation. This is a hands-on, fee-earning role with training and development provided. The Role You will handle defendant EL/PL personal injury claims from initial notification through to the point of litigation, working under the guidance of an experienced supervisor. The role requires a methodical, process-driven approach, strong communication skills and confidence dealing with multiple stakeholders. Key Responsibilities \n • Defend EL/PL personal injury claims from inception up to, but not including, litigation (ideally with a retail focus)., • Use the MOJ EL/PL Portal confidently and efficiently., • Communicate with opponents, experts, statutory bodies and clients via telephone, email and written correspondence., • Negotiate liability and quantum in line with client instructions and commercial objectives., • Pursue recovery of client losses from third parties where appropriate., • Maintain accurate reserves, financial records and risk management information., • Deliver a high standard of customer service, including to litigants in person., • Minimum 18 months’ experience handling defendant EL/PL claims at a pre-litigation stage., • Experience using the MOJ EL/PL Portal. This is an excellent opportunity to join a growing defendant personal injury team within a forward-thinking firm that values quality, collaboration and development. You will gain exposure to a broad range of EL/PL matters, benefit from structured supervision and training and work in a professional yet approachable environment. Benefits Include \n • 25+ days’ annual leave plus statutory holidays, • Option to purchase additional holiday, • Pension scheme, • Life assurance, • Employee Assistance Programme, • Interest-free travel loan #INDMADN

Sales Executive Location: Bradford Salary: £35,000 - £40,000 Are you experienced within the world of steel and wanting to work for a highly regarded, industry leader? Do you thrive on building strong relationships through both new business and optimisation of existing accounts? If the above feels like a fit - I'd love to hear from you! Key Roles & Responsibilities: • Proactively promote the brands products and services, building strong awareness and driving customer engagement, • Identify and pursue new business opportunities through proactive prospecting and relationship building, • Deliver outstanding customer service by efficiently managing enquiries via telephone and email, always pinpointing commercial opportunities, • Prepare accurate and competitive quotations, tailored to clearly defined customer requirements and delivery expectations, • Consistently achieve and exceed volume and margin targets, contributing to overall business growth and success Skills & Requirements: • A track record of growing relationships within the steel/industrial industry, • An ambitious, tenacious individual with experience in growing new and existing business opportunities, • An energetic candidate who is able to forge relationships at a variety of levels, • UK driving license is preferred but not essential

Job Title: Personal Assistant\n Location: City Hall, Centenary Square, Bradford, BD1 1HY \n Type: Contract role \n Mode: Hybrid working mode\n\nThe Personal Assistant to the Strategic Director provides a highly confidential, professional and comprehensive executive support service, acting as the primary point of contact for internal and external stakeholders. The role manages the Director's diary, appointments, meetings, correspondence and documentation, ensuring the smooth running of daily operations. It also involves maintaining efficient office and information systems, preparing reports and minutes, coordinating travel and events, and handling enquiries with tact, diplomacy and excellent customer service. The position requires strong organisational ability, attention to detail, initiative, and the capability to support high‑profile individuals in a fast‑paced, sensitive environment.\n\nKey Responsibilities:\n\nProvide a confidential Personal Assistant and secretarial service to the Strategic Director.\nAct as a primary point of contact for the department, handling callers, emails, correspondence and redirecting queries appropriately.\nPrepare, draft and type confidential correspondence, reports, letters and meeting minutes.\nManage the Strategic Director's diary, including organising meetings, interviews and appointments.\nDesign, maintain and update confidential filing systems and office systems.\nMake necessary travel arrangements including hotels, transport, and event bookings.\nArrange refreshments and hospitality for visitors and guests of the Strategic Director.\nEnsure the Director has all relevant papers and documentation for committees and meetings.\nContinuously review and improve office, information and communication systems, recommending changes where needed.\nMake internal and external contacts on behalf of the Strategic Director and undertake additional duties as required. \n\nEssential Skills & Competencies\n\nAbility to operate a range of office equipment (telephone, photocopier, fax etc\nStrong capability to manage accurate information and retention systems, both manual and digital.\nHigh accuracy and attention to detail in clerical and administrative work.\nSkilled in arranging events, managing diaries, servicing meetings, and producing agendas and minutes.\nProficient in using key IT packages recognised by the Council.\nAbility to deal confidently with internal and external customers face‑to‑face and via phone.\nStrong communication skills, including drafting letters, speeches and formal documentation.\nAbility to organise and oversee a variety of meetings and high‑profile functions with exceptional attention to detail.\nExperience providing support to high‑profile individuals, managing strict schedules and journey planning.\nAbility to work flexibly, prioritise multiple activities, and maintain a customer‑focused approach. \n\nAt least 3 years' experience as a Personal Assistant to a Director or equivalent senior manager within the Council or another Local Authority or Public Service Organisation.\n\nEducation/Qualifications:\n RSA III Typing/Word Processing/Text Processing or equivalent level qualification or\n demonstrable relevant related experience.\n 4 GCSEs (Grade A-C) or equivalent, to include English language.\n\nWhat happens next?\n Your application and CV will be carefully reviewed by the recruitment team managing this position. If your experience matches the role requirements, we will contact you within 48 hours to discuss the opportunity and outline the next steps.\n\nGuidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy

Job Title: Medical Receptionist\nLocation: Bradford\nHours: Full time hours\nSalary: £13.68 per hour\nAre you looking for a new opportunity within the healthcare sector? Do you have experience working in a GP surgery and confidence using SystmOne?\nWe are currently working with a friendly and well-established GP Practice in Bradford who are seeking a Medical Receptionist/Administrator to join their team on a part-time basis.\nKey Responsibilities:\n * Handling inbound calls from patients in a professional and friendly manner\n * Booking and managing appointments\n * Managing incoming and outgoing post\n * Scanning and processing documents\n * Updating and maintaining accurate patient records on the system\nAbout You:\n * Previous experience working within a GP practice is essential\n * Strong working knowledge of SystmOne\n * Excellent telephone manner and customer service skills\n * Reliable, organised, and able to work efficiently in a busy environment\n * Able to hit the ground running with minimal supervision\nThis is a great opportunity to join a supportive practice and make a real difference to patient care.\nIf you are immediately available and feel you have the right skills and experience, we would love to hear from you.\nApply now to be considered.\nJob Types: Full-time, Part-time, Temporary\nWork Location: In person

9 Month Contract - Credit Controller. We’re recruiting a Regional Credit Controller on a 9‑month fixed‑term contract to support a busy, high‑volume Credit Control function. You will be responsible for collection activity, customer communication, and a range of administrative duties that keep the credit control process running smoothly. This role is ideal for someone who thrives in a fast‑paced environment and enjoys building strong relationships with customers and internal teams. Key Responsibilities • Manage inbound mailbox activity and respond to customer queries., • Provide copy invoices and statements of account as required., • Handle inbound customer calls professionally and efficiently., • Update customer contact details and ensure future communications are sent correctly., • Process credit and re‑bill requests in the system., • Take ownership of debt accounts, ensuring timely collection in line with agreed payment terms., • Actively chase outstanding monies and work to meet collection targets., • Identify, record, and manage disputes through to resolution., • Conduct structured collection calls and maintain accurate notes across multiple systems., • Complete end‑to‑end account reconciliations (AR)., • Participate in regional debt calls and ledger reviews., • Build strong working relationships with customers and internal stakeholders., • Support general administrative tasks as required.Skills & Experience, • 1–2 years’ experience in Credit Control., • Comfortable working in a high‑volume, fast‑paced environment., • Experience in a service‑based business is desirable., • Strong communication skills, both written and verbal., • Confident telephone manner and customer‑focused approach., • Solid IT skills including Microsoft Office, SharePoint and intermediate Excel., • Detail‑oriented, reliable, and target‑driven., • Able to work independently as well as part of a team., • CRM/Salesforce experience beneficial; SAP knowledge desirable. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4778204

Receptionist / Administrator x 2 Full-Time | Career Growth Opportunity Location: Glasgow and Edinburgh Our client a professional consultancy firm is looking for a friendly, organised, and professional Receptionist / Administrator to join their growing team. This role is perfect for someone who enjoys working with people, takes pride in delivering excellent customer service, and thrives in a busy office environment. As the first point of contact for our customers, you will play an important role in creating a positive and professional experience while supporting the smooth running of the office. Key Responsibilities • Welcoming visitors and providing a professional front-of-house reception service, • Handling incoming calls and customer enquiries with confidence and courtesy, • Providing administrative support to the team, • Managing appointments, records, and general office documentation, • Responding to customer queries in a timely and professional manner, • Previous reception, office administration, and customer service experience, • Excellent communication skills, • A professional and friendly telephone manner, • Strong organisational skills with the ability to prioritise tasks, • Proficiency in Microsoft Office (Word, Outlook, Excel), • Monday – Friday: 10:30am – 6:30pm, • Competitive salary, • Performance bonus opportunities, • Company pension scheme, • A supportive working environment, • Higher English or equivalent, • 1+ year customer service experience, • 1+ year administrative experience If you are organised, personable, and looking to build a long-term career in a professional office environment, please Apply today!

We're recruiting a Regional Credit Controller on a 9-month fixed-term contract to support a busy, high-volume Credit Control function. You will be responsible for collection activity, customer communication, and a range of administrative duties that keep the credit control process running smoothly. This role is ideal for someone who thrives in a fast-paced environment and enjoys building strong relationships with customers and internal teams. Key Responsibilities • Manage inbound mailbox activity and respond to customer queries., • Provide copy invoices and statements of account as required., • Handle inbound customer calls professionally and efficiently., • Update customer contact details and ensure future communications are sent correctly., • Process credit and re-bill requests in the system., • Take ownership of debt accounts, ensuring timely collection in line with agreed payment terms., • Actively chase outstanding monies and work to meet collection targets., • Identify, record, and manage disputes through to resolution., • Conduct structured collection calls and maintain accurate notes across multiple systems., • Complete end-to-end account reconciliations (AR)., • Participate in regional debt calls and ledger reviews., • Build strong working relationships with customers and internal stakeholders., • 1-2 years' experience in Credit Control., • Comfortable working in a high-volume, fast-paced environment., • Experience in a service-based business is desirable., • Strong communication skills, both written and verbal., • Confident telephone manner and customer-focused approach., • Solid IT skills including Microsoft Office, SharePoint and intermediate Excel., • Detail-oriented, reliable, and target-driven., • Able to work independently as well as part of a team. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

EDSB Compliance Solutions are national providers of Fire & Security, Electrical, Mechanical and Building Services. From Design and Specification through to Installation and Maintenance, our focus is to deliver compliance, alongside an unbeatable level of service. We work nationally across the UK and we pride ourselves on being a flexible, client focused organisation responding quickly and efficiently to our clients needs. Our aim is to work closely with our valued clients to ensure our service delivery is exceptional at all times. An exciting opportunity has arisen at EDSB. We are looking to recruit an Engineer Attendance Co-ordinator to work for our Engineer Attendance team in our Leeds office. Reporting into the Engineer Attendance Team Leader, duties are as follows: -Attend engineer planning meetings where required. -Liaise with the Engineer Attendance Manager and management team to resolve customer issues. -Point of contact for engineers. -Log calls via phone/email where required. -Ensure Engineer Attendance emails are completed/passed to relevant team to be dealt with. -Dispatch engineers on a daily basis to cover callouts. -Book in works with customers and re-plan where required. -Ensure all engineers calls have been sent to their PDAs. -React where necessary to any requests from other members of the EDSB team. -React where necessary to any requests from customers, to be helpful, even if this just means passing on the correct contact info for who is best to help. -Provide information to customers when requested. -Liaise with contractors and co-ordinate where necessary on works being carried out. -Ensure Direct Dial phone numbers are always used, not personal mobile numbers. -Always use EDSB shared mailboxes for communication, not personal email addresses. Required Skills: -The ability to communicate confidently with people at all levels. -Able to work under pressure to maintain deadlines. -Excellent organisation, written and numerical skills. -Excellent timekeeping and time management skills. -Self-motivated and able to work both in a team and using your own initiative. -Clear communicator with a good telephone manner. -Ability to deal with multiple priorities with a structured and organised approach. -To be flexible enough to adapt to the reactive environment of the role. Working hours are 08:30 to 17:00 with a 45 minute lunch break. Salary will be discussed at interview stage. JBRP1_UKTJ

The Company • An award winning hospitality group, • International hospitality business, • Operating premium restaurants, • Renowned for exceptional service standards, • Progression and forward thinking with a passion for staying ahead of the competition The Requirements • An experienced proactive Sales Manager with a proven track record of success in a similar role, • To proactively drive new business into the restaurant, • Engage with local businesses and create partnerships to drive footfall, • The proactive sales manager will follow up sales leads, attend events and present the brand to prospective clients, • You will have a passion and enthusiasm for delivering exceptional customer service, • Consistently looking to maximise revenue and sales opportunities to increase business, • Creativity to post and manage social media accounts, • Confident being the face of the brand The Package • Up to £40,000 per annum, • Very attractive commission structure, • Discounted benefits, • Career development and progression, • Access to a platform offering multiple perks and discounts The Job Role • To proactively drive new business for the restaurant, • Showcasing the venue to build connections, • Maximise revenue and achieve sales targets The Location • Leeds City Centre TH Contact Details Consultant: Paige Jarratt Telephone: 0121 448 2260 Mobile: 07979050848 We at Talent Hive are specialist recruiters within the Hospitality & Catering sector, if you would like a confidential chat about your career, please call 0121 448 2260. JBRP1_UKTJ

Our client is a global freight forwarder, shipping world-wide they are also a specialist shipper to Africa, the Middle East, India and Pakistan. Working with local partners on every continent ensuring clients of both best advice and freight options available. They are a well-established freight forwarder who are now looking to recruit a Freight Key Accounts Coordinator to join the team at their offices in Bradford Role Description This is a key role within the Key Accounts Team and is to maintain excellent customer service for all of the Key Accounts allocated customers. You will be expected to be proactive in the role and maintain and develop business relationships. Effective communication and close team working is key. Key Responsibilities: • Deal with customer queries via telephone/email, • Monitor and maintain shared inbox, • Undertake customer bookings and input data into CargoWise and other systems, • Liaise with Customers, sub-contractors, Suppliers and agents, • Check and send customer documentation, • Produce bills of lading, • Provide bill of lading instructions, • Carry out any other reasonable duties required by the business, • Networking and undertaking research, where necessary, to keep ahead of com...

IMU (Investigation Management Unit) Operator Permanent Full Time Warwick Grade C (£27,204.00 - 29,859.00) Those on the redeployment register will be given prior consideration. The main purpose of the role is to assess crime records and incidents to ensure the quality of recording and linking of data for crimes and incidents is maintained at all times to check against accounting rules. Main Responsibilities: • To quality assure, link, cross reference, update and process crimes and incidents in Athena in accordance with Force Policy and the National Crime Recording Standards., • To quality assure crime/incident inputs to meet the ‘Right First Time’ ethos., • To pro-actively resolve issues of systems errors upon discovery (this includes recording, linking and misidentified nominal records)., • To assess information to identify vulnerability and risk within incidents to determine requirement for officers to be deployed., • To provide administrative support including taking telephone calls and liaising with other departments/teams., • To support front line staff upon request regarding Crime/Incident Policy for recording., • To ensure Customer Service Standards are applied to the victims of crime in accordance with Victims Charter., • To mentor and support other members of the team as required., • Accurately update, retrieve and interrogate all IT systems., • Shift working including unsociable hours, weekends and public holidays., • The duties of this role will involve exposure to disturbing / unpleasant images or tasks. Knowledge: • Good data input skills and interrogation, • Competent in the use of IT, including Microsoft packages, • Proven customer service skills, • Proven ability to communicate both orally and in written form with a wide range of people, • An understanding of the principles of crime investigation, • Knowledge of National Standard of Incident Recording/National Crime Recording Standard/Home Office Counting Rules

Sales Professionals/Self-employed Sales/Design Consultants Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements. OTE £50,000 - £100,000 p.a. Leeds (Next Courses March & April 2026) Sharps Fitted Furniture, the UKs No1 Fitted Furniture Company are looking for self-employed sales professionals to join its busy sales team across the LS postcode areas working within customer homes, designing and selling the bedrooms and Home Collections of their dreams. Design skills including CAD are advantageous however not essential as full training is provided but previous customer facing sales experience/communication skills would be beneficial. We offer: • Strong brand awareness with high levels of sales generated through customer recommendations., • Excellent earning opportunity and flexible full time working., • High number of in-bound company booked appointments no cold calling., • Weekly paid commissions with realistic opportunity to convert 1 in 3 appointments., • Good communication skills & a positive attitude, • A strong desire to succeed., • Ideally previous sales experience although not essential., • A focus on exceptional customer service

Role Description This is a key role within the Key Accounts Team is to maintain excellent customer service for all of the Key Accounts allocated customers. You will be expected to be proactive in the role and maintain and develop business relationships.Effective communication and close team working is key. Accountabilities Maintain consistent levels of accuracy in data records on all systems used in the role Maintain productivity at or above agreed levels To ensure all costs due to errors and those made but avoided are reported to the Operations Manager To work as a team to demonstrate excellence in all aspects of the teams overarching purpose: To provide a consistent, excellent levels service to external sales and our agents across the globe To demonstrate Freight Agencys core values at all times Key Responsibilities: Deal with customer queries via telephone/email Monitor and maintain shared inbox Undertake customer bookings and input data into CargoWise and other systems Liaise with Customers, sub-contractors, Suppliers and agents Check and send customer documentation Produce bills of lading Provide bill of lading instructions Carry out any other reasonable duties required by the business Networking and undertaking research, where necessary, to keep ahead of competition Persuading customers our high service levels will satisfy their requirements in terms of quality, service and price Interpreting and managing customer requirements speaking with clients to understand, anticipate and meet their needs Essential Attributes Excellent service ethic. Be pro-active and motivated with the ability to turn negatives into positives Strong desire to satisfy customer needs and achieve results To have a pro-active and positive attitude - always looking for ways to improve Conscientious, hard-working and self-disciplined Having a willingness and ability to be flexible Active team player Competencies Excellent negotiation skills and the ability to overcome difficulties Ability to manage own workload and prioritise tasks Good IT skills with a good knowledge of Microsoft Word, PowerPoint and Excel and Outlook Work effectively and calmly under pressure Ability to work on own initiative Ability to work to deadlines/targets for self and others Ability to multitask with a willingness to learn and cross over commercial teams, if and when required Highly self-motivated Excellent communication skills (both verbal and written) Excellent organizational skills Attention to detail Qualifications: A good level of education in Maths & English Industry-related qualifications as agreed with your line manager Previous experience of working in a commercial environment or in a similar position is required. Experience of working in import/export freight forwarding would be a distinct advantage. TPBN1_UKTJ

Overview We are currently recruiting for a Scheduler on behalf of a national provider of sustainable heating solutions. Operating for over 35 years, they have hundreds of staff working for them across multiple offices in the UK. Their services include the design, installation, maintenance and management of plant rooms and heat networks on behalf of local authorities, universities, factories, housing associations, private landlords and utility energy suppliers. The Field Support Team is responsible for allocating field resources whilst ensuring Service Level Agreements are always adhered to. The primary function of the role is to provide the back-office administration of the Field Operations Department and ensuring that agreed appointments are scheduled and to work in conjunction with the regional supervisor to deliver the responsive, cyclical and commissioning works across their respective regions throughout the year. This is a permanent position, based in Shipley, working Monday to Friday, 37.5 hours per week. The salary is paying £27k per annum. You will also receive 25 days annual leave plus bank holidays, company pension, private healthcare, training schemes and development opportunities. This is a full time office role. The planning team operate between 8am – 6pm, Monday to Friday. Role would be 37.5 hr across these hours, which are typically: Earlies: 08:00 > 1630hr / 0830 > 1700 Lates: 0930 >1800 Responsibilities • Work in Progress Management– Manage Work in Progress (WIP) so that all live works are carried out effectively, ensuring that the total WIP value does not exceed agreed parameters and maintain the status of the system to ensure that the most up to date information is always available and. Throughout this process liaise with the client and/or resident or internal department where applicable and your engineering team in a professional and coherent manner throughout ensuring that all parties are fully informed with respect to live jobs., • Scheduling, Engineer Allocation– Assign all live jobs for re-active, planned and CMV work held within the WIP file to the engineering team and in doing so ensure that the correct engineer resource has been allocated based upon their geographical location, competencies level and expected duration of the proposed works in accordance with their daily schedule., • Resource Planning– Plan the regional resources to accommodate commissioning works, inter departmental engineering requirements, contractual obligations i.e. CMV, exception checking programs and or other pre planned programs of work as required., • Scheduling, Appointments– where an appointment is required ensure that these are agreed in accordance with our contractual obligations wherever possible, the availability of the regional resources and the current WIP schedule. In the event that a proposed or agreed appointment cannot be honoured contact the customer and re-schedule their appointment as appropriate., • Project Coordination – Assist with the programming and scheduling of any project works being undertaken within your region including taking ownership in relation to engineer availability, monitoring progress and ensuring projects are completed within the required timescales., • Health & Safety Flags – Update and maintain any reported H&S flags within the SMART Serve application immediately escalating any H&S issues through the companies designated escalation procedures., • Cyclical Maintenance Visit Management– Plan, coordinate and schedule the contracted CMV works within your region working closely with the regional engineer team and the client including requesting their support where standard access routines are proving in effective., • Call Handling– to take and manage the following calls in a highly professional manner from our broad range of customers, logging the information correctly and as fully as possible on our bespoke SMART Serve System (SMS), offering service appointments where appropriate, and managing the expectations of the caller in accordance with the Companies policies and ethos. Whilst taking the calls, analyse the fault in as much detail as possible to establish if a maintenance visit is required and entering the collated information comprehensively on the SMS. Skills & Attributes • Previous experience working in a similar role., • Housing Association/Utility / logistics background – planning/scheduling would be beneficial., • Excellent communication skills. Comfortable with use of telephone systems. The ability to liaise with both Customers and Engineers over the telephone in a professional, highly organised and professional manner., • Comprehensive PC Skills including the familiarity of the Microsoft Office Package (Excel, Word, Outlook, SharePoint) the ability to feedback performance issues associated with internal software., • Takes ownership of problems and actively resolves them., • Ability to remain calm under pressure., • Strong ability to work both independently and as part of a wider team., • Ability to prioritise work effectively., • Ability to manage own time. Note:- Apex Resourcing Solutions are acting as an Employment Agency

Customer Service Advisor Function: Operations & Service Location: Bradford, BD4 Reports to: Customer Care Manager Core Hours: 8.15 am to 5.00 pm (Lunch: 45 minutes) - Monday to Friday 08:00am – 12:00pm Saturdays (paid at time & half). Duration: Long term Temp (possibly temp to perm) Salary: £12.21 an hour Monday to Friday & 1 in 2 Saturdays at £19.01 an hour 8:00 – 12:00 Start Date: ASAP To act as the primary contact with the Customer network in respect of call outs to appliances. To provide dedicated after sales service to all Customers and advice on all areas of products and service. Responsibilities -Prioritise and allocate service calls for all field service engineers / appointed agents, and co-ordinate the tasks and workload of same efficiently using the Service Diary System, and work in constant liaison with the Service Management Team as necessary. -Proactively manage the Diary system to organise effective Saturday cover using engineers and/or appointed Agents in accordance with business requirements and fulfilment of the contractual Saturday rota system. -Up sell plans for in warranty and out of warranty packages. -Promote the services we provide. -Liaise with the Service Management Team and Lead Engineers to assist and provide adequate cover in respect of general service calls, as well as any special circumstances which may arise eg, site visits, problematic appliances etc. -Proactively manage the Diary system to accommodate all authorised annual leave requests for the field Engineering Staff via the Regional Service Manager and Service Administration -When applicable, monitor all agents’ Service calls in accordance with the correct allocation of re-visits permitted under agents’ terms and conditions, forwarding same to the Service Administration Team for final payment to be made within contractually agreed timescales. -Where possible answer basic customer complaints either by telephone or using standard templates and/or good telephone techniques. -Investigate all customer complaints, summarising job history and Company involvement and forward to appropriate Manager for action. -At all times be aware of, and adhere to, the requirements of the Company’s Health and Safety Policy -Carry out ad hoc duties as required. Experience -Previous experience within a Customer Service environment preferred. -Must be able to drive. -Excellent communication skills (written and spoken) enabling effective rapport with customers and colleagues -First class telephone skills – polite manner, customer responsive attitude. -IT literacy (Word, Excel and email). -Ability to work methodically and accurately, paying attention to detail. -Strong organisation skills: ability to prioritise effectively and efficiently. Thank you for your application. If you need an update or have any questions, please contact Shannon Clough at Interaction Recruitment Leeds using (phone number removed) INDLEE

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Become a Local Delivery Driver with Evri: Join One of the UK’s Biggest Courier Networks.Download the Evri Courier Community App on the App Store or Google Play for a quicker, easier application process or click the apply now button to start your application.Looking for a fresh start

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Become a Local Delivery Driver with Evri: Join One of the UK’s Biggest Courier Networks.Download the Evri Courier Community App on the App Store or Google Play for a quicker, easier application process or click the apply now button to start your application.Looking for a fresh start

If, for example, due to a disability, you are unable to complete the on-line application form you can contact us for a paper application via the telephone number or email address above.

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Begeisterung f r exzellenten Kundenservice.

Weekend Receptionist - Blenheim Court, Liss - £12.Bedded Nursing, Dementia and Residential Care Home.At Caring Homes, our mission is simple: to make each home the best possible place to live and work for our residents and our teams.We strive to create an environment that feels like home, whether w

The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. A monthly service charge - typically 2,400 annually.

Begeisterung f r exzellenten Kundenservice.

Join our One Great Team here at Haven as a Takeaway Delivery Driver you'll be the face of our service out on the road, connecting our kitchens with our customers. Pick up and deliver orders to customers quickly and efficiently, ensuring food quality and presentation remain top-notch. Provide friendl

As a Cleaner for Tenpin, you will be responsible for ensuring our Customers have an. To ensure that good Health and Safety procedures are always enforced for the protection of you, other staff and customers.

Accommodation Cleaner - Hayling Island - Hayling Island, Hampshire .Job title – Accommodation Cleaner.Location – Meadow Bay Villages, Hayling Island Holiday Park, Hayling Island, PO11 0QS.Part Time, Seasonal, Mondays & Fridays with possible overtime.We are looking for part time accommodation

Earn up to £700 a week in your free time by providing feedback on everyday products and services. If needed, try out products or services ahead of your session.

Become a Local Delivery Driver with Evri: Join One of the UK’s Biggest Courier Networks Download the Evri Courier Community App on the App Store or Google Play for a quicker, easier application process or click the apply now button to start your application.Looking for a fresh start or a fle