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  • Business Support Officer
    Business Support Officer
    2 months ago
    £17.5–£22.5 hourly
    Full-time
    London

    📍 Location: London 💰 Salary: £22.50 per Hour 🏢 Company: Skyedia Ltd At Skyedia Ltd, we specialize in event management, business representation, and conference services, delivering high-impact, visually compelling, and technically sound solutions. Your Role: As we continue to expand our operations, we are seeking a Business Support Officer to strengthen our internal structure and support the efficient delivery of our projects. This role is ideal for someone who is organised, communicative, and eager to work behind the scenes on projects that create real impact.we want to hear from you! Key Responsibilities ( Operational & Project Support ) • Prepare reports, presentations, project documents, and maintain organised records., • Assist with scheduling, task coordination, and supporting event and media project delivery., • Help implement internal procedures to improve operational efficiency. Financial & Compliance Admin • Support budgeting, expense tracking, and basic financial reporting., • Maintain compliance, contracts, and documentation in line with UK GDPR., • Organise and update project-related financial records. Team & Client Coordination • Act as a communication link between creative, technical, and admin teams., • Liaise with clients, venues, suppliers, and external partners to support project needs., • Assist with logistics for events, media shoots, and business campaigns. HR & Staff Support • Support recruitment coordination and onboarding processes., • Arrange internal training and maintain HR documentation., • Assist senior management with general administrative tasks. Why Join Skyedia? 🌟 Be part of a creative and innovative team. 📈 Opportunity for career growth, professional development, Structured onboarding and ongoing training. 🎨 Join Skyedia Ltd –The Ultimate Representation Company

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  • Credit Controller
    Credit Controller
    2 months ago
    £38000–£42000 yearly
    Full-time
    Brentford

    Job Specification: Senior Credit Control Officer Reports to: [Head of Finance] Team: Financial Solutions / Arrears Management Location: Brentford or Harlow People responsibility: Initially none, but expected to take on leadership responsibilities as the function scales. Role Purpose The Senior Credit Control Officer is responsible for the end-to-end management of arrears, repayment solutions, and debt recovery activities across the Credit Union. The role ensures that members in financial difficulty are treated fairly and ethically while protecting the organisation’s financial position, minimising loan losses, and ensuring compliance with regulatory expectations. This is a senior, analytical, and member-focused role requiring strong judgement, excellent communication skills, and the ability to balance commercial, regulatory, and ethical considerations. Key Responsibilities 1. Arrears Management & Member Engagement • Monitor the loan book daily/weekly to identify emerging arrears and potential high-risk accounts., • Contact members in arrears via phone, email, SMS and written communication to understand circumstances, provide support, and agree appropriate repayment solutions., • Conduct affordability assessments (aligned with FCA and industry standards) to determine realistic repayment plans, forbearance, or restructuring options., • Manage sensitive conversations with members in financial difficulty in a compassionate, ethical, and solutions-oriented manner., • Oversee the process for rescheduled or re-written loans, ensuring consistent application of internal policies. 2. Credit Control Strategy, Policy & Process • Develop, update and embed Credit Control policies, procedures, and workflows in line with regulatory expectations, internal risk appetite, and best practice., • Identify control gaps, improve processes, and introduce new tools and technologies to enhance arrears collection efficiency and member experience., • Ensure all member-facing teams understand basic credit control processes and can provide accurate information to members. 3. External Debt Collection Oversight • Determine when accounts should transition from internal arrears management to external debt collection, based on risk appetite, cost/benefit analysis, and member circumstances., • Act as the primary liaison with third-party Debt Collection Agencies (DCAs), monitoring:, • performance KPIs,, • recovery rates,, • compliance with ethical and regulatory standards,, • value for money., • Review DCA performance data and recommend continuation, escalation, or termination of mandates. 4. Financial Analysis & Loan Loss Provisions • Analyse arrears trends, delinquency migrations, roll rates, and recovery patterns to identify emerging risks., • Provide monthly reporting for management and the Board on arrears, collections performance, and expected credit losses (ECL)., • Work closely with Finance to:, • calculate and validate loan loss provisions,, • understand the impact of write-offs on P&L,, • forecast impairment and recovery levels., • Contribute to stress testing, scenario analysis, and forward-looking risk assessments. 5. Data & Reporting • Maintain accurate and detailed member account notes, arrears records, and repayment agreements., • Produce high-quality management information, including:, • arrears by ageing category,, • new delinquencies vs cures,, • repayment plan performance,, • DCA outcomes,, • provisions and write-offs,, • Consumer Duty-aligned outcomes analysis., • Support quarterly and annual reporting requirements, including materials for the Board, auditors, and potential investors. 6. Risk, Compliance & Conduct • Maintain up-to-date knowledge of regulatory expectations relating to credit control, Consumer Duty, forbearance, fair treatment of customers, and debt collection., • Ensure all arrears and collections activity remains compliant with FCA Handbook, CONC, and internal policies., • Handle member complaints relating to arrears or collections promptly, fairly, and in line with internal complaints procedures., • Demonstrate high standards of integrity, professionalism, and ethical judgement in all member interactions. 7. Team & Leadership (as the function grows) • Support the training, coaching, and development of junior team members., • Help design team structure, performance metrics, and workflow standards for a growing arrears management function., • Provide cover for the Head of Finance or Risk & Compliance Manager as needed on credit-related matters. Person Specification Essential Skills & Experience • Significant experience in credit control, arrears management, or collections within a financial services organisation (bank, credit union, building society, or FCA-regulated lender)., • Strong understanding of ethical and responsible lending practices., • Experience conducting affordability assessments and agreeing repayment solutions., • Strong analytical capability, with the ability to interpret financial and member data to drive decisions., • Excellent communication and negotiation skills, including the ability to manage sensitive conversations., • High proficiency in Excel and core Microsoft applications., • Experience managing relationships with external service providers or debt collectors., • Proven ability to balance commercial objectives with fair customer outcomes. Desirable • Experience working within a credit union or similar mutual financial institution., • Understanding of IFRS 9 impairment principles (or willingness to learn)., • Experience building or improving credit control processes or systems., • Experience in team leadership or mentoring. Qualifications Essential • A finance-related qualification or equivalent relevant industry experience. Desirable • Additional credit management, financial analysis, or regulatory qualifications (e.g., CICM, CeMAP, or similar). Conduct Rules (FCA) You must: • Act with integrity., • Act with due skill, care and diligence., • Be open and cooperative with the FCA, PRA, and other regulators. Values & Behaviours • Ethical, member-focused and compassionate., • Highly organised and reliable., • Analytical and commercially aware., • Calm under pressure, able to manage complex or sensitive cases., • Collaborative team player who contributes to a strong risk culture.

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  • Kitchen Team Member - Line Chef
    Kitchen Team Member - Line Chef
    2 months ago
    £13.5–£14.5 hourly
    Full-time
    St Giles, Camden

    We have a full-time position for a line chef at our Street Food Kitchen within, Seven Dials Market - one of London's most beautiful and vibrant food halls. WHAT WE OFFER: Work / life balance Growing Independent business with potential for career progression A great culture - hardworking and down to earth team Quality product and company values Free meal on shift WHO WE ARE: Yum Bun is an award winning independent food business established in 2010 two street food kitchen outlets in central London. We care about our team as much as we do our product - which is a lot (!) we’ve been awarded TIME OUT 13th best street food company in London and EasyJet Magazine ‘Top Ten in Europe’. THE PERSON WE ARE LOOKING FOR: Has a love of food and an understanding of quality. Has experience working on a busy cook line. Fast on their feet and energetic. Is skilled and quick at food preparation Who is a team player, always looking for how to help the team work as smoothly and efficiently as a whole. A great organiser - who likes to keep things exactly where they should be WHEN? The earliest shifts start at 8 am and the latest shifts end by 11:30pm. THE ROLE: You will be handling very busy, quick paced services in a small space. Our preparation is meticulous, ingredients are high quality and every bun that leaves the kitchen is perfectly put together. We are a small team and you will be trained to work in food preparation, the cookline and service. Learning all about our buns and how to prepare and fill them neatly and quickly. Every bun that leaves our kitchen must be beautiful and put together perfectly. HOW MUCH? The starting hourly rate is £13.5 per hour. This rate increases regularly with training and experience to £14.50 per hour after 1 year's service.

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  • IT Technician
    IT Technician
    2 months ago
    £32000–£35000 yearly
    Full-time
    London

    The IT User Support Technician provides technical assistance to Skyhaus staff and clients using our digital and project-management systems. This role ensures all IT platforms, networks, and hardware operate efficiently, securely, and with minimal disruption to business operations. Key Responsibilities: • Deliver first- and second-line support for software, hardware, network, and account-access issues., • Support staff and clients with the use, configuration, and troubleshooting of project-management tools and related applications., • Install, configure, update, and maintain company devices, including laptops, mobile devices, peripherals, and AV equipment., • Monitor and maintain network performance, Wi-Fi reliability, security controls, and backup procedures., • Manage hardware inventory, device lifecycle, asset tracking, and documentation., • Perform routine system updates, patch management, and antivirus monitoring., • Assist with onboarding/offboarding processes, user provisioning, and permission management., • Produce clear technical documentation, guides, and training materials for users., • Escalate complex technical issues and collaborate with external vendors when required., • Contribute to continuous improvement of IT processes and support workflows. Skills & Requirements: • Strong troubleshooting ability across Windows, macOS, mobile OS, and cloud-based platforms., • Familiarity with networking basics (TCP/IP, switches, routers, Wi-Fi)., • Experience supporting productivity and project-management software., • Excellent communication, customer-service, and problem-solving skills., • Ability to manage multiple priorities in a fast-paced environment.

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  • Baker
    Baker
    2 months ago
    Full-time
    London

    About the Role We are seeking a creative, detail-oriented Baker with a passion for healthy baking and a strong awareness of new viral bakery trends. The ideal candidate can prepare both classic products and innovative items that are popular on social media, such as trending pastries, TikTok recipes, seasonal viral desserts, and modern health-focused creations. Key Responsibilities -Prepare and bake a wide range of products including breads, pastries, cakes, and health-focused specialty items (vegan, gluten-free, low sugar, low carb). -Develop new, trending, and viral-ready items based on current market trends and social media inspiration (e.g., croissant variations, fusion pastries, protein desserts, viral cookies, aesthetic bakery items). -Maintain strict compliance with food hygiene, health and safety standards, and allergen management protocols. -Keep the kitchen, tools, and equipment clean, organized, and sanitized. -Monitor stock levels, ingredient freshness, and waste control. -Collaborate with the team to create seasonal menus and limited-edition viral products. Requirements -Proven experience as a baker or pastry chef. -Knowledge of modern baking trends, including viral items popular on TikTok, Instagram, and food blogs. -Strong understanding of food hygiene and safety regulations (HACCP or equivalent). -Skilled in creating vegan, gluten-free, low-carb, and low-sugar recipes. -Creative, innovative mindset with the ability to develop visually appealing products. -Strong time management and ability to meet production deadlines. -Flexible schedule, including early mornings and weekends. Preferred Qualifications -Formal training in Culinary Arts or Food Safety certification. -Experience in trendy or health-focused bakeries/cafés. -Knowledge of nutrition, allergens, and alternative ingredients. What We Offer -Competitive salary and staff benefits. -A supportive and dynamic environment focused on creativity. -Opportunity to lead the creation of new viral menu items and shape future product lines. -Staff discounts and career development opportunities.

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  • Service Manager
    Service Manager
    2 months ago
    £30000–£35000 yearly
    Full-time
    Finsbury Park, London

    Role Overview As a Service Manager, you will be responsible for ensuring that all cleaning operations are delivered efficiently, professionally, and in line with contract specifications. You'll supervise site teams, maintain client relationships, manage quality control, and ensure compliance with health and safety standards. Your leadership and coordination skills will drive the day-to-day success of our service delivery. Key Responsibilities Leadership & Supervision • Manage Site Managers, Supervisors, Team Leaders, and Cleaning Operatives across your portfolio, • Provide training, coaching, and performance feedback to direct reports, • Conduct regular team briefings and promote a positive, productive work environment, • Coordinate cleaning schedules and task allocation based on client requirements, • Ensure compliance with contract specifications and company procedures, • Conduct site visits and attend client meetings to ensure smooth operations, • Serve as the main point of contact for assigned clients, • Resolve complaints professionally and ensure customer satisfaction, • Collaborate with clients to adapt service levels and identify improvement opportunities, • Conduct quality audits and implement improvements as needed, • Monitor adherence to cleaning standards and health and safety policies, • Maintain records of site checks, incidents, and staff performance, • Maintain accurate records of staff hours, inventories, and incidents, • Submit reports on area performance, site developments, and service challenges, • Oversee inventory control and ordering for assigned contracts, • Proven experience in a service or operations management role, preferably in commercial cleaning or facilities, • Strong leadership and team management skills, • Excellent communication and client relationship abilities, • Good knowledge of health & safety and cleaning best practices, • Ability to multitask and work effectively in a fast-paced environment, • Proficiency with Microsoft Office and scheduling systems, • Full UK driving licence (preferred) Why Join Us? At Bespoke Cleaning, we value equality, initiative, integrity, and innovation. You’ll enjoy: • A collaborative and supportive team environment., • Opportunities for career development and training., • Recognition for your contributions and leadership., • Company benefits including car and flexitime. Equal Opportunities Statement Bespoke Cleaning is an equal opportunities employer. We welcome applications from all suitably qualified individuals regardless of age, disability, gender identity or reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are excited to find the right candidate to join our dynamic team. If you are passionate about making a difference and eager to grow with us, we encourage you to apply. Take the next step in your career and become a part of our innovative and supportive environment. We look forward to hearing from you!

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