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Job Title: Head of Partnerships & Programs Role Type: Full Time, Permanent Location: Kingston Upon Thames Start Date: March / April The role in a nutshell: This role exists to build scalable, repeatable, commercial partner-led growth for Tru. As Head of Partnerships & Programs, you will own Tru’s Partnerships, Affinity & Affiliates channel as a full commercial growth engine with clear revenue accountability, forecasting and performance ownership. This is not a marketing role. It is a senior commercial leadership role, responsible for designing, scaling and optimising a partner-led distribution channel that sits alongside Direct and Trade as one of Tru’s core revenue pillars. You will define who Tru partners with, how those partnerships are structured, how they perform commercially, and how the channel scales over time. Why Join Tru? TruTravels exists to create experiences that go beyond the ordinary, for our travellers and for the people who build the brand behind the scenes. We’re a fast-moving, purpose-led company that believes work should be meaningful, collaborative, and challenging in the right ways. We care deeply about the experiences we create, the people we work with, and the impact we have on the world around us. At Tru, you’ll find real ownership, room to grow, and the opportunity to be part of something that’s constantly evolving. We encourage curiosity, back people to take responsibility, and support each other to raise the bar without losing the sense of fun and connection that makes this place special. If you’re looking for a place where you can do work that matters, be part of a genuine community, and help build something that doesn’t settle for ordinary, you’ll feel right at home. What success looks like Success in this role means Partnerships becomes a predictable, scalable and material revenue channel for Tru. You will have: • A clear partner strategy and prioritisation framework, • A diversified portfolio of high-performing partners, • Accurate Sales Production forecasting and revenue visibility, • Strong commercial deal structures, • A team and operating model that can scale Key responsibilities Channel ownership & commercial accountability You own the full commercial performance of the Partnerships, Affinity & Affiliates channels. This includes: • Overall revenue and growth targets for the channel, • SP forecasting and revenue planning, • Channel-level performance tracking and reporting, • Identifying growth opportunities and revenue gaps, • Ensuring Partnerships is treated as a core commercial pillar, • You are accountable for building a partner channel that performs. Affinity, creator & affiliate programmes You own the structure and performance of all partner programmes. This includes: • Designing and scaling affinity partnerships, • Owning creator-led growth initiatives, • Building and optimising affiliate programmes, • Developing repeatable partnership models, • Ensuring partner programmes are commercially viable and scalable, • You turn partnerships into a system, not one-off launches. Partner strategy & prioritisation You define who Tru partners with and why. This includes: • Setting the overall partner strategy, • Prioritising creators, brands, communities and platforms, • Deciding which partnerships are strategic vs tactical, • Aligning partner strategy to Tru’s long-term brand and growth goals, • Ensuring partnerships support Tru’s evolution into a lifestyle brand, • You decide where Tru invests its partnership energy. Commercial terms & deal leadership You own the commercial shape of partnerships. This includes: • Leading commercial negotiations, • Setting deal structures and revenue models, • Agreeing volume expectations and targets, • Ensuring partnerships are profitable and scalable, • Protecting Tru’s commercial interests, • You close and shape the deals that define the channel. Launch calendars & pipeline control You own the channel pipeline and launch cadence. This includes: • Maintaining a clear partner pipeline, • Owning launch calendars and phasing, • Aligning launches with capacity and strategy, • Ensuring the right partners go live at the right time, • Providing visibility across the business on what’s launching and when, • You control the flow of partner activity. Partner performance & portfolio management You own partner-level performance and optimisation. This includes: • Running partner performance reviews, • Identifying underperforming or misaligned partners, • Doubling down on high-performing partnerships, • Managing churn and partner exits, • Building long-term, mutually valuable relationships, • You manage a commercial portfolio, not a list of partners. Team leadership & structure You build and lead the Partnerships & Programs team. This includes: • Managing the Partnerships & Affinity Manager, • Managing the Partnerships Growth & New Business Manager, • Setting clear ownership and accountability, • Developing commercial capability within the team, • Designing a structure that can scale globally, • You build a high-performing commercial unit. Who this role is perfect for This role is ideal for someone who: • Thinks in channels, not campaigns, • Has owned revenue before, • Is commercially and strategically strong, • Enjoys deal-making and negotiation, • Can build systems, not just relationships, • Wants real ownership of a growth engine You might come from: • Partnerships leadership, • Commercial or business development leadership, • Platform or ecosystem roles, • Channel sales or marketplace businesses, • Travel, media, digital or community-led brands Why this role matters at Tru Tru is building more than a tour operator, we’re building a lifestyle brand, community and global distribution platform. Partnerships are how Tru: • Reaches new audiences at scale, • Builds cultural relevance, • Creates diversified revenue streams, • Reduces reliance on traditional marketing, • This role exists to turn Partnerships into a core commercial pillar of the business, not a support function., • You won’t just manage partnerships. You’ll own one of Tru’s most important growth engines for the next decade. We’re All About Diversity, Inclusion, Belonging and Fair Opportunity: We are committed to building a team that reflects the diverse communities we serve. We believe that a wide range of perspectives, backgrounds and experiences makes us stronger and drives innovation. We actively encourage applications from candidates of all backgrounds. We are dedicated to fostering an environment where everyone feels respected, valued and empowered to thrive. If you are excited about this role but your experience doesn’t align perfectly with every qualification and experience listed, we encourage you to apply anyway. How to Apply: Click apply and attach your CV. If you haven’t heard from us within 3 weeks, please consider your application unsuccessful this time around, but we appreciate you putting yourself forward.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do To be the best partner in driving lasting change for our clients, BCG continuously invests in, develops, and partners with specialty businesses to deepen expertise, broaden capabilities, and deliver differentiated impact. The most senior leaders in these businesses are Managing Directors (MDs). To support their success and the continued growth of our specialty businesses, BCG is seeking a highly capable professional to lead the MD Framework (compensation, incentives, expectations, career path) and Operations agenda. This role will own the MD framework end to end, with primary responsibility for the evolution of the MD model based on a deep understanding of business strategy, objectives, and outcomes—and translating those into clear expectations, incentives, and operating mechanisms. Today, we support a diverse and growing set of businesses including Platinion, Inverto, BrightHouse, Expand, BCG U, and Quantis. As these businesses continue to scale and diversify, a key priority will be to design scalable, flexible, and efficient operations that can support businesses at different stages of maturity. As a core member of the Global team, the Director will partner closely with our colleagues within Global Rewards and key stakeholders in PAs and business leaders, bringing a strong business partnership mindset and demonstrated experience shaping and evolving senior talent strategies. This role will work very closely with MD Executive Talent Senior HR BPs who oversee the talent lifecyle of MDs (lateral hiring, onboarding, upslot, promotions, career path changes, compensation and graduation). • Support the definition and ongoing refinement of the MD HR vision and strategy, challenging the status quo and introducing innovative ideas and perspectives., • Contribute to the planning and prioritization of strategic initiatives and investments, ensuring alignment with firm and business-unit objectives., • Own the design, governance, and enterprise-wide rollout of the MD model across all SBUs., • MD model includes compensation, incentives, expectations and career path., • Own the continuous evolution of the MD model, ensuring philosophical consistency, transparency, and alignment with business strategy while driving ongoing improvement., • Develop a deep understanding of business objectives and SBU priorities, translating desired outcomes into the required behaviors, focus areas, and performance expectations for MDs., • Design, model, and evaluate compensation and performance scenarios to enable informed decision-making and strategic trade-offs., • Translate enterprise and business-unit strategies into clear, individual-level commercial and performance expectations for MDs., • Analyze business and financial performance to inform compensation outcomes, partnering closely with Finance teams., • Further develop the MD EVP beyond compensation and benefits, incorporating meaningful recognition of accomplishments, promotions, and key milestones., • Design and optimize back-end operational processes to ensure efficient, scalable MD HR operations., • Support end-to-end MD lifecycle processes, including contracting, onboarding, annual talent cycles, and compensation processes (e.g., target setting, performance measurement)., • Partner closely with Global Rewards, BI&A, and the Projects Senior Manager to identify technology needs, assess solutions, and support implementation., • Lead and develop a small team (currently one CS3) providing operational support to HR Business Partners. We are looking for someone who: • Thrives in a fast-paced, global, intellectually intense, and service-oriented environment, • Is an active team player with excellent interpersonal and influencing skills, tact, a positive attitude and an ability to generate trust, influence, and build relationships with senior stakeholders, • Possesses strong analytical and conceptual skills to successfully own and evolve the MD model, • Is a creative solution seeker, an avid learner and problem solver who proactively seeks to improve the experience and quality of support delivered to our stakeholders, • Has strong oral and written communication skills and the ability to adapt to various audiences and communicate effectively, • Is a self-starter with the ability to work independently with limited supervision, • Demonstrates high integrity, ethics and respect for confidentiality and sensitivity of personal information What You'll Bring • Bachelor's Degree or equivalent in business, Human Resources or related field, • 10+ years of experience in business or Human Resources with strong expertise in conceptual framing and modelling, • Experience in consulting strongly desirable, • Experience in managing complex stakeholder group and a strong track-record of building deep-lasting relationships with key stakeholders, • Proficiency in managing large sets of confidential information and advanced analytics, • Strong skills in Windows Office (in particular, PowerPoint and Excel) and new digital information sharing and management tools (Egnyte, Slack, etc.) Who You'll Work With As a member of our Global HR team, the MD HR Executive Talent Senior Manager will liaise effectively with the senior leaders of our Specialty Businesses, BCG Centers of Expertise, regional and local HR Ops and Finance counterparts as well as internal lawyers. This will involve working remotely with team members, stakeholders and counterparts, located in various geographies. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

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