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General Manager – Cardiff Base but covering both Cardiff and Cross Hands Branches - £50k plus £6k Car Allowance plus Bonus plus excellent benefits\n\nLocation: Cardiff & Cross Hands, South Wales\nSalary: £50k plus £6k car allowance plus Bonus plus excellent benefits\nJob Type: Full-Time, Permanent\n\nGeneral Manager – Industrial Distribution & MRO Supplies\n\nAn established industrial supplies business serving customers across South and West Wales is seeking an experienced General Manager to lead the next phase of its growth.\n\nSupplying PPE, tooling, fixings and industrial consumables to engineering, manufacturing and construction customers, the business has a strong reputation, loyal customer base and significant growth opportunities ahead.\n\nReporting directly to the owners, you will take responsibility for the day-to-day operation of two sites, leading a small team while driving improvements across operations, stock management, customer service and commercial performance.\n\nKey Responsibilities\n\n Lead operations across both sites, including warehouse, stores, dispatch, customer service and administration\n\n Manage pricing, quotations, margins and customer account growth\n\n Oversee purchasing, supplier relationships and stock investment decisions\n\n Improve stock accuracy, inventory control and operational processes\n\n Lead and develop a team of office, warehouse and delivery staff\n\n Support business growth through improved performance, service and efficiency\n\n Report on key business metrics including sales, margin, stock and service levels\n\nAbout You\n\n Proven leadership experience within industrial distribution, MRO, engineering supplies, builders' merchants or a similar environment\n\n Strong commercial skills covering pricing, margins, purchasing and customer management\n\n Experience using ERP and stock management systems\n\n Track record of improving processes and operational performance\n\n Hands-on leadership style with excellent people management skills\n\n * Full UK driving licence\n\nThis is an excellent opportunity for an experienced operational leader looking to take ownership of a successful business and play a key role in its future growth

THX UK is a leading tool and equipment hire company serving specialist contractors within the fit-out sector. We’re known for delivering an exceptional hire experience through our proactive fleet renewal, real-time service transparency, and industry-leading customer satisfaction. We ensure maximum availability, consistent service, and on-time deliveries across major cities in England. Our mission: to deliver an exceptional hire experience defined by unmatched service, proven reliability, and a team that inspires and delivers. With a focus on sustainability and long-term value, our purpose is to grow a high-performing business that creates stability and opportunity for future generations. This role will be responsible for conducting ‘onsite’ LOLER examinations and small repairs across our range of hired lifting and access equipment. This is a home-based role that will be part of a team covering our whole delivery area. We are recruiting for roles which will cover the following areas: – North London, Herts, Beds and Bucks, Middlesex, Essex, South London, Brighton and Bournemouth. A home location suitable to the area you will cover is necessary. Laptop, phone, van and all tools and equipment will be provided. Meeting the expanding engineering requirements of our increasing locations and fleet numbers, ensuring continued compliance and certification of LOLER & PUWER legislation. • Ensuring “on hire” LOLER inspections (6 and 12 Months) are carried out in a timely professional manner at our customer sites., • Ensuring accurate records are produced and maintained (with admin support)., • Working with our customers to provide high standards of engineering support for the organisation’s rental fleet while on hire., • Customer contact to attend site., • Fully responsive mobile engineering response (on-site and by phone)., • Maintenance, repair, service and response to breakdowns of THX’s rental fleet of MEWPS (on or off-site and by phone)., • Ensure re-charge of repairs and other chargeable costs to the customer where applicable, in line with THX’s policies and objectives., • Providing support to our warehouse, workshop and driving teams as required. Person specification: • Relevant experience or qualifications within the powered access industry e.g. CAP, IPAF and manufacturer courses., • Accredited with up-to-date LOLER qualifications – Lifting Equipment Engineers Association (LEEA) preferred., • Electrical/Hydraulic Engineering qualifications or experience and competence with schematics., • Proven track record of ability to inspect and repair any fault across all aspects of Access / MEWP / Lifting equipment., • Familiar with a variety of manufacturer’s equipment., • Ability to work with minimal supervision, operating autonomously as a key member of THX’s engineering team., • Good MS Office and computer literacy skills., • Effective planning, administration and organisation skills with strong attention to detail and accuracy., • Excellent decision-making and problem-solving skills., • Safety conscious., • Great communication skills – both verbal and written across all disciplines and at all levels., • Customer-focused with a commitment to delivering excellent service., • Good time-management., • Self-motivated THX Values: As a family-centred business, people are at the heart of everything we do. We’re proud to have a strong commitment to our team because we know that the success of any company depends on the people behind it. That’s why we make sure our employees feel valued, supported, and given every opportunity to grow. We believe that a diverse team is a strong team. We’re dedicated to building an inclusive workplace where everyone feels welcome, respected, and able to thrive no matter their background, identity, or circumstances. Alongside a competitive benefits package and great opportunities for career development, we’ve built a friendly, collaborative culture that reflects our core values (Humility Innovation Refreshing Energetic). These values guide how we work, how we treat each other, and what it means to be part of THX: a high-performing team that’s always learning, innovating, and focused on leaving people feeling good. Benefits: • Company pension, • Discounted or free food, • Free parking, • On-site parking