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We are seeking a Technical Support Engineer to join our IT department.In this role, it will involve troubleshooting IT-related issues (in person, by telephone, messaging, or email) and making sure problems are resolved accurately and efficiently. An understanding of PC hardware set-up and configuration (imaging of PC/Laptops) is required, whilst any knowledge of supporting Mac desktop environments would be an advantage. If you have current experience of working in an IT Service Desk environment, who has a good breadth of technical knowledge and excellent customer services skills, we would love to hear from you! Why work for us? Draper Tools is a family business with a rich history, a strong, supportive ‘family culture’ and a passion for continuous improvement. We believe everyone can make a difference, we value opinions, we embrace new ideas and take a collaborative and proactive approach to change. People enjoy working for us; one in six employees have worked for Draper for more than 25 years! Plus, we are proud winners of Employer of the Year 2025 at the Solent 250 Awards. We believe there are four key reasons why you should work for us: We’re a trusted brand: there is a reason why we’ve been in business for over 100 years and show no signs of slowing down. We’ll welcome you: work plays a significant part in all of our lives, so we’ve built a happy and inviting environment, full of friendly colleagues who are proud to work together. We’ll invest in you: our people are at the heart of everything we do. Which is why we’re passionate about helping you reach your full potential. We build success together. We’ll value you: we love to recognise great work, so our benefits package has been designed to say “thank you” in more ways than one. Benefits As our Technical Support Engineeryour benefits will include: • Full-time hours with some flexibility on start and finish time, • 25 days holiday with the ability to purchase additional leave, • Day off for your birthday, • Pension scheme, • Medical cash plan providing cash back on everyday medical costs, • Employee Assistance Programme (EAP), • Private health scheme *, • Staff discount on Draper products with significant savings available, • Employee discount scheme - discounts on gym memberships, groceries, holidays and more, • Long service bonus and awards*, • Ad-hoc rewards and recognition, • Cycle to Work Scheme Please note this role will be based full time at our Head Office in Chandlers Ford but there also may be requirements to visit our warehouse site at North Baddesley, so a driving license is essential. About the Role Working as our Technical Support Engineeryour role will include: o Software installation, configuration and support o First Contact support for Windows and Mac and mobile end user devices o Basic Server configuration and support • Maintain current Zendesk ticket system from end users to acceptable levels including regular communication via email, telephone and service tickets., • Use remote management solutions to assist with resolving service incidents., • Deliver and maintain high levels of customer satisfaction., • Support, co-ordinate and maintain relationships with internal teams where required., • Proactively update and monitor existing IT systems ensuring they are maintained and kept up to date., • Assist on technical projects for technology deployments / upgrades etc. as required by the business.Requirements, • 12 months+ experience providing 1st/2nd line support, • Ability to provide clear advice to customers with limited technical knowledge (internal or external), • PC and laptop diagnostics and repair, including component upgrades, • Microsoft Windows 11 support and troubleshooting, • Office 365 administration (licenses, permissions, user changes), • Proficiency in Office 365 applications (Word, Excel, Teams), • Active Directory (password resets, user account creation, and changes), • Intune experience, including creation and maintenance of policies, • Use of remote management tools (RMM, • Experience with Zendesk ticketing system, • End-user support for Mac environments STRICTLY NO AGENCIES

Health & Safety Quality Manager Muc-Off was established in 1994 and since then we have experienced strong global growth in the bicycle and motorcycle markets. Today, we are global leaders in our field and have a disruptive and distinctive approach to life. Partnered with some of the world’s best teams and athletes across a range of cycling disciplines, Muc-Off has become the reference point in the care and maintenance category with exciting and ambitious plans for the future. About the role The Health & Safety Quality Manager is responsible for developing, implementing, and maintaining the organisation’s health & safety, regulatory compliance, and quality management systems, across the organisation at multiple sites. This role ensures the business operates safely, legally, and in accordance with industry standards, while driving continuous improvement across all operational processes. The successful candidate will act as the organisation’s subject matter expert for health & safety legislation, compliance frameworks, risk management, and quality assurance. The role will be based at our Warehouse but also responsible for all Muc-Off sites. Key responsibilities: Health & Safety Management • Develop, implement, and maintain Health & Safety policies and procedures., • Ensure compliance with local, national, and industry-specific legislation., • Conduct risk assessments and ensure appropriate control measures are implemented., • Lead incident investigations and implement corrective and preventative actions., • Deliver H&S training and toolbox talks across the organisation., • Monitor and report on H&S performance metrics (near misses, incidents, KPIs)., • Maintain up-to-date documentation and records., • Act as the main point of contact for regulatory inspections and audits. Quality Management • Develop and maintain the Quality Management System (QMS)., • Lead continuous improvement initiatives., • Conduct internal quality audits., • Analyse quality data and performance trends., • Implement corrective and preventative action processes (CAPA)., • Support certification standards such as ISO 9001 (and others as applicable)., • Work cross-functionally to improve operational efficiency and reduce risk Risk & Governance • Maintain the corporate risk register., • Identify operational, regulatory, and reputational risks., • Develop mitigation strategies and business continuity plans., • Report regularly to senior leadership on risk and compliance status. Culture & Leadership • Promote a proactive safety and quality culture., • Provide guidance and coaching to managers and employees., • Champion best practices across all departments., • Drive employee engagement in safety and quality initiatives. Key Skills & Experience Essential • Proven experience in Health & Safety or Quality Management., • Strong knowledge of relevant H&S legislation., • Experience managing audits and regulatory inspections., • Experience with Quality Management Systems (e.g., ISO 9001)., • Strong analytical and problem-solving skills., • Excellent communication and stakeholder management skills., • Ability to influence and drive cultural change. Desirable • NEBOSH qualification (or equivalent)., • ISO Lead Auditor certification., • Experience in warehouse ., • Knowledge of ISO 14001 / ISO 45001 (if applicable) What we can offer • Competitive Salary, • 33 days holiday, inclusive of UK bank holidays which increases with length of service, • Early finish on a Fridays, • Cycle to Work Scheme, • Long Service Rewards, • Pension contributions, • Employee Assistance Programme, • Medicash, • Life Insurance, • Excellent staff discount on Muc-Off products and other brands in the industry, • Chill out areas, showers and a secure area to store your bike, • Brilliant social events

Technical Manager – UK - Up to £70K + Benefits - Heat Network Sector Are you an experienced technical leader ready to take ownership of nationwide heat network operations? Our client - a growing and highly regarded organisation within the UK heat network sector - is seeking a Technical Manager to lead technical delivery across HIUs, metering and billing systems nationwide. This is a field-based leadership role combining hands-on technical oversight with subcontractor management, compliance assurance, operational support and client-facing responsibility. You’ll play a pivotal role in ensuring systems operate efficiently, safely and in full regulatory compliance. Flexibility for nationwide travel and occasional out-of-hours support is required. What you’ll be doing: ✅ Leading site surveys, installations and commissioning of HIUs and metering systems (AMR, data loggers, gateways, routers, M-Bus networks) ✅ Overseeing fault diagnosis, optimisation and warranty resolution ✅ Ensuring compliance with Heat Network Regulations, CIBSE CP1, ESOS and CDM requirements ✅ Managing subcontractors and maintaining high delivery standards ✅ Acting as technical lead for clients, developers and managing agents ✅ Supporting audits, warehouse operations, stock control and technical training What we’re looking for: ✔ Strong technical knowledge of HIUs, heat networks, metering & billing systems and M-Bus networks ✔ Proven fault-finding, commissioning and system optimisation capability ✔ Solid project management and organisational skills ✔ Confident stakeholder management and report-writing ability ✔ Full UK driving licence ✔ Accountable, adaptable and safety-first mindset This is an opportunity to step into a senior technical role within a growing, compliance-driven sector at the forefront of UK energy infrastructure. 📩 Apply now for a confidential discussion or email #TechnicalManager #HeatNetworks #EnergyJobs #HIU #UtilitiesJobs #Commissioning #InfrastructureJobs #Metering #Billing

A leading trade merchant in Southampton is seeking a full-time Operations Assistant. In this role, you will pick and pack items for delivery, work with forklifts, and ensure compliance with health and safety standards in the warehouse. Candidates should possess a driving license and ideally have pri

Class 1 (C+E) Driver Weekend Night Shift Location: Eastleigh We are currently looking for an experienced Class 1 (C+E) Driver to join our team on a weekend night shift, based out of Eastleigh depot. This role is best suited to a reliable and professional driver who lives in close proximity to Eastleigh, due to night-time start and finish times. Shift Pattern Friday: 18:45 05:45 Saturday: 20:30 07:30 Sunday: 19:00 06:00 Monday: 20:00 07:00 Pay Rates £21.71 per hour (up to 40 hours per week) £28.50 per hour overtime (after 40 hours per week) Requirements Valid Class 1 (C+E) licence Minimum 1 year Class 1 driving experience Valid Driver CPC and Digital Tachograph Card No more than 6 penalty points (speeding offences only) Subject to DBS check Must be able to provide 5 years professional referece Good understanding of UK driving regulations Reliable, punctual, and safety-focused Key Responsibilities Safe and compliant operation of Class 1 vehicles Completing deliveries/collections efficiently Carrying out vehicle checks and defect reporting Adhering to drivers hours and transport legislation Maintaining a professional attitude at all times What We Offer Consistent weekend night shifts Well-maintained vehicles Supportive transport operation Competitive rates of pay If you are an experienced Class 1 driver looking for stable weekend night work from an Eastleigh base, wed like to hear from you. Why Rapier? Because We Deliver! Rapier Employment has been established in the UK for over35 years and is the UKs specialist supplier of transport and warehouse workforce solutions to leading third party logistics organisations. As an equal opportunities employer, we pride ourselves on treating all employees fairly. TPBN1_UKTJ