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Job: Customer Service Technician Company: United Utilities Length Of Contract: 6 month rolling Office Address: Kendal Waste Water Treatment Works (Site ID KENDA) Wattsfield Road Kendal Cumbria LA9 5JN Working Hours: Dayshift- earliest start 08.00 and latest finish 22.00. Average 37 hours per week over 18-week period Some weekends to be worked Pay Rate: £25.57 per hour Job Description: The Customer Service Technician role forms part of the Wastewater Network Team. This is a field based role, devised to drive the resolution of issues on the public sewerage network. You will predominantly be dealing face to face with customers at their property, investigating drainage problems and applying the correct techniques to resolve problems on the Wastewater Network. The Customer Support Technician is responsible for collecting data and producing an on-site report using United Utilities corporate IT systems, for each incident you attend. You will be the face of United Utilities, providing excellent Customer Service often in difficult circumstances and all weathers. Day To Day Duties Travelling with a hands-on labourer to visit clients’ sites which are experiencing issues with their home/office/building utilities. You will be the person who is client facing, dealing with the paperwork and reporting side of things with the labourer doing the “hands on” part. Issues will include water leakage, plumbing issues as well as other queries relating to the interior and exterior building. You will need to be flexible in terms of working shift patterns, hold a driver’s licence and have a calm but professional approach with the UU clients. Candidate Requirements: Minimum A-C in Maths and English (or equivalent) Full UK Drivers Licence A passion for quality customer service RTW in the UK

As a Class 2 HGV Driver, you will have the following responsibilities: • Collecting general/recyclable waste from commercial/domestic customers in Kendal and the surrounding areas., • Safely driving and working on our client's refuse collection vehicles (HGV)., • Assisting as a recycling operative whenever necessary. To be considered for this position, you should possess the following qualifications: • A driving licence appropriate for HGV Category C (HGV Class 2) vehicles., • A valid Driver CPC. Rate: £14.49 per hour Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments...