Rework Supervisor
hace 7 días
Southampton
Rework Supervisor Location: Southampton, Office based Hours: 40 hours per week, Monday to Friday Salary: Negotiable depending on experience Excellent Benefits Purpose of the job To supervise a team who perform various rework/upgrade/repack activities on Garmin products. Key Duties & Responsibilities • Supervise the Rework Team on a daily basis. Responsible for ensuring all products are delivered on time to a high standard, • Liaise with EMEA Sales Support to review bundle requests, provide advice, define backflush locators, check viability of proposals and redraft NERRs if required., • Liaising dialing with Team Leaders to determine labour requirements and discuss scheduling, • Provide a breakdown of rework cost and request approval for all new bundle/VA products, • Responsible for key/locker allocations, • Maintaining scrap rota, • Scheduling/leading internal meetings. Representing Rework in inter-departmental meetings, • Conduct performance reviews every 12 months. Monitor Rework Associates/Team Leader’s performance. Regularly evaluate staff performance and provide specific targets. Assist associates in attaining objectives., • Liaise with European, US and Taiwanese counterparts to plan projects, overcome possible obstacles and assure customer satisfaction, • Responsible for Rework inventory and stock movement, • Setting and reviewing Oracle Routings and BOMs., • Liaise with Inventory Planning/Demand Planning/Order Management to ensure order fulfilment., • Define Oracle processes required for Rework activities., • Provide costing analysis and advice to the sales team when new products are created., • Monitor Oracle transactions and resolve any issues. Escalate with IT Oracle support if required., • Investigate any issues identified and reported with product previously reworked and shipped, • Produce job instructions for new bundles, ECO’s and excess conversion requirements, • Create Discrete Jobs and attach job instructions, • Communicate changes in departmental processes to the RW team, • Communicate any packing or Oracle errors to RW associates and maintain an Error log. Introduce measures to reduce error rate., • Responsible for overall control of WIP job scheduling and ensuring staff resources are available to meet deadlines, • Cost and efficiency saving analysis and implementation, • Procure components for bundles and other NERR related products through local and European suppliers, • Stock adjustments for consumable items with a value less than $200, • Maintaining forms for booking out Tape guns, Knives, SD cards, keys, • Process owner for Non-ECO rework requests. Responsible for requesting any changes in the process or to the format of document GEQS_160, • Source components for ECO requirements through Olathe, Taiwan and Europe, • Compile a monthly rework report, and provide breakdown/analysis of output, costs and KPI’s., • Analyse the department’s performance and report KPI’s to superiors., • Responsible for defining and maintaining Rework processes (Record processes and map process flows). Requirement to continually improve processes and drive efficiencies while reducing costs to the company, • Provide comprehensive training, tuition and assistance for the team, • Work closely with the Inventory Planning, Demand Planning, Order Management and Warehouse teams to ensure job deadlines are met with efficient use of resources., • Maintain technical rework areas. Ensure all hardware is correct spec and functions correctly, • Work closely with Europe QA to implement effective quality assurance processes, • Maintain SN control of all products, • Maintain update applications and SW. Work with Olathe and TWN to implement updates. Education & Experience • Consumer Electronics or Computer Based experience., • Competent with PCs and packages to include MS Office., • Good written and verbal communication skills., • Experience in a position of responsibility., • Proven ability to work as part of a team.