Elk River
Job Description We’re looking for a dependable, customer-focused professional who enjoys helping others and thrives in a fast-paced environment. This role combines accurate transaction processing, product knowledge, and flexibility to support multiple branch locations; all while delivering exceptional service every day. At The Bank of Elk River, we believe in the following core values: • We put people first: Our customers, co-workers, and communities inspire us every day. We are dedicated to your success and believe that by building strong relationships, empowering our team to make decisions, and developing genuine connections, we all succeed., • We build trust: Since 1885, trust has been the foundation of our business. Our unwavering commitment to integrity, honesty, and respect guides us today. You can count on us now and in the future., • We pursue excellence: We embrace a culture of innovative thinking and continuous learning. We leverage diverse perspectives through communication and collaboration to deliver relevant progressive solutions that exceed expectations. This position is responsible for providing exceptional customer service to current and potential customers. Accurately processes financial transactions and maintains cash accuracy in cash drawer. Cross sells bank products and services by looking for sales opportunities while assisting customers and non-customers. This position will regularly float between all branch locations to fill staffing needs. QUALIFICATIONS To perform this job successfully the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL DUTIES AND RESPONSIBILITIES • Provides exceptional customer service to current and potential customers, processes customer transactions accurately and efficiently and responds to customer inquiries in an efficient, timely and courteous manner., • Maintains established cash drawer limits and meets standards by providing teller accuracy when balancing drawer., • Has knowledge of bank products and services and is able to educate customers on basic checking and savings accounts., • Actively looks for opportunities to cross sell products and services including making referrals to meet customer’s needs., • Has a strong understanding of bank policies and is able to work at all our branch locations., • High school diploma or equivalent required. While performing the duties of this job, the employee is regularly required to sit, stand, walk, reach with hands and arms, stoop, kneel, crawl, and use computer for extended periods. This employee may occasionally lift and/or move up to twenty-five pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. It is the individual responsibility of every employee to maintain a current awareness and understanding of and to fully comply with The Bank of Elk River’s “Code of Ethics Policy.” Each employee is also expected to maintain an awareness of the laws, regulations, internal policies, and procedures that are appropriate for his/her position. Each employee must also comply with consumer protection laws that relate to his/her position. Full-time Benefits • High-Deductible Health Plan on the 1st of the month following hire date, • Health Savings Account on the 1st of the month following hire, • Flexible Spending Accounts on the 1st of the month following hire, • Dental Insurance on the 1st of the month following hire date, • Vision Insurance on the 1st of the month following hire, • Company paid life insurance on your date of hire, • Supplemental life and AD&D insurance available on your date of hire, • Short-term disability insurance paid for by TBER, • Long-term disability insurance paid for by TBER, • Employee Assistance Program, • Well-Being program, • Long-term care insurance, • Pet Insurance, • Employee Stock Ownership Plan (ESOP) after 6 months of service, • 401(k) Safe Harbor matches up to 4% on the 1st of the month after 6 months of service, • Account fees waived and discounts on loans at The Bank of Elk River, • Discounts through Wellmark Blue365, LifeMart, Carhartt, and Microsoft Office, • Gym Membership/Fitness quarterly reimbursement up to $25 each month, • Company picnic, Christmas party, and employee appreciation events, • Casual dress days Monday-Friday 8:15am-5:15pm Rotating Saturdays: 8:15am-12:15pm