Admin Associate
6 days ago
San Diego
Job DescriptionAdministrative Assistant Department: Administrative Operations Reports To: Operations Manager FLSA Status: Non-Exempt (Hourly) Compensation: Competitive hourly rate based on experience Role Overview The Administrative Assistant supports Plumb’s day-to-day front office and administrative operations, ensuring a professional, organized, and client-focused environment. This role is responsible for maintaining the efficiency of the La Jolla office, managing all incoming and outgoing mail, and providing high-level administrative support to the executive and operations teams. This position is replaceable by design — built to create structure, documentation, and consistency so the work can continue seamlessly regardless of who performs it. The ideal candidate is proactive, resourceful, and detail-driven, anticipating needs before they arise and taking pride in keeping the business running smoothly. Work hours fall between 8:00 AM and 6:00 PM PST, determined by office and operational needs. Key Responsibilities • Serve as the first point of contact for staff, guests, and executives. Maintain a professional and welcoming environment., • Oversee daily front-office operations including phones, mail, supplies, and vendor coordination., • Support executive scheduling, travel, and administrative needs., • Coordinate document handling, including printing, scanning, shipping, and routing approvals., • Manage incoming and outgoing mail. Ensure checks and deposits are processed accurately and on time., • Maintain organized office systems, logs, and records to support efficiency., • Assist with event logistics, meeting preparation, and office upkeep., • Uphold confidentiality and accuracy in all administrative and financial tasks., • Provide general administrative support across departments and take on special projects as assigned.Qualifications & Skills, • 2+ years of administrative experience in a professional setting., • Exceptional organizational skills and attention to detail., • Clear, polished communication in both written and verbal form., • Strong time management and ability to handle multiple priorities., • Proficient in Microsoft Office 365 (Word, Excel, PowerPoint, Teams, Outlook)., • Dependable, proactive, and solution-oriented., • Professional demeanor and commitment to confidentiality.Performance Expectations, • Maintain an organized, client-ready office environment., • Process mail, deposits, and documentation within 24 hours of receipt., • Respond to internal and external inquiries within one business day., • Complete administrative tasks on schedule and with precision., • Think Plumb. Lead with integrity and professionalism in every interaction., • See Beyond the Numbers. Recognize how operational excellence supports client trust., • Be Self-Driven, Self-Disciplined, and Self-Motivated. Own your results., • Do the Right Thing, Even When It’s Hard. Protect confidentiality and uphold standards., • Be the White Hat. Be the reliable go-to for accuracy and accountability., • Be Interested, Not Interesting. Listen first, deliver what’s needed., • Be Heard from the Heart. Communicate clearly and respectfully., • Be Present and Be Engaged. Be visible, dependable, and attentive in the office., • Be Responsive. Close the loop quickly on all communication., • Be Proactive. Anticipate needs and act before being asked., • Manage Expectations. Set clear timelines and update as priorities shift., • Eliminate Homework Assignments. Hand off work that’s complete and ready to go.