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To be considered for this position, applications and resumes are accepted only through our careers site by directly applying to the posted job. We do not accept unsolicited resumes or sales solicitations from staffing agencies. Any OCC employee wishing to submit a referral must do so through their Workday account. Any resume submitted outside of an active job posting will not be considered for employment. What You'll Do: This role will be responsible for managing a diversely skilled team of talented engineers working on building foundational components required by the Ovation Risk Platform, all while enriching and advancing the platform providing sound technical decisions around design, architecture and development. The candidate must be able to solve problems creatively, communicate effectively within and outside the team and proactively engage in technical decision making to achieve desired objectives. The Manager will be a team player and work well with business, technical and non-technical professionals in agile environment. Primary Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. * Collaborate with others to deliver complex projects which may involve multiple systems * Analyze, document, refine, and maintain architectures that are developed within the team * Create strategies and transition plans to deliver target state architectures * Act as technical product owner in flushing out detailed business, architectural & design requirements * Lead development of solution / solution architecture on Ovation Risk Platform * Review architecture proposals with tech leads in the firm as well as senior business partners Supervisory Responsibilities: * Manage team of professionals driving their book of work * Conduct semi-annual performance reviews, ensure proper training, and hold regular staff meetings * Assist with maintaining a motivated and enthusiastic team * Nurture and empower leaders within the product teams Qualifications: The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions. * People management skills including leading, coaching and mentoring team members * Good communication skills required with the ability to explain technical concepts to a broader audience including senior management. * Ability to solve problems creatively, communicate effectively within and outside the team, and proactively engage in technical decision making to achieve desired objectives. * Strong and effective negotiating skills * Ability to formulate strategies and establish goals * Ability to lead and manage diverse groups * Ability to thrive in a fast-paced and team-focused environment Technical Skills: * [Required] 5+ year of experience in building high speed, data-centric solutions * [Required] Java 5+ years experience * [Required] Experience with cloud technologies. Experience preferred with AWS foundational services like VPCs, Security groups, EC2, RDS, S3 ACLs, KMS, AWS CLI and IAM etc * [Required] Experience developing and delivering technical solutions * [Required] Experience writing unit and integration tests with testing frameworks like Junit, Citrus * [Required] Experience with distributed message brokers Kafka, RabbitMQ, ActiveMQ, Amazon Kinesis, etc. Kafka * [Required] Experience working with various types of databases like Relational, NoSQL, Object-based, Graph * [Required] Experience following Git workflows * [Required] Working knowledge of DevOps tools. Eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc * [Required] Familiarity with monitoring related tools and frameworks like Splunk, ElasticSearch, Prometheus, AppDynamics Education and/or Experience: * BS degree in Computer Science, similar technical field required * Prior experience in people management including recruiting, orienting, training, coaching, monitoring and appraising job contributions is a plus Certificates or Licenses: * None About Us The Options Clearing Corporation (OCC) is the world's largest equity derivatives clearing organization. Founded in 1973, OCC is dedicated to promoting stability and market integrity by delivering clearing and settlement services for options, futures and securities lending transactions. As a Systemically Important Financial Market Utility (SIFMU), OCC operates under the jurisdiction of the U.S. Securities and Exchange Commission (SEC), the U.S. Commodity Futures Trading Commission (CFTC), and the Board of Governors of the Federal Reserve System. OCC has more than 100 clearing members and provides central counterparty (CCP) clearing and settlement services to 19 exchanges and trading platforms. More information about OCC is available at . Benefits A highly collaborative and supportive environment developed to encourage work-life balance and employee wellness. Some of these components include: • A hybrid work environment, up to 2 days per week of remote work, • Tuition Reimbursement to support your continued education, • Student Loan Repayment Assistance, • Technology Stipend allowing you to use the device of your choice to connect to our network while working remotely, • Generous PTO and Parental leave, • 401k Employer Match, • Competitive health benefits including medical, dental and vision Visit ___ for more information. Compensation • The salary range listed for any given position is exclusive of fringe benefits and potential bonuses. If hired at OCC, your final base salary compensation will be determined by factors such as skills, experience and/or education., • In addition, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer., • We typically do not hire at the maximum of the range in order to allow for future and continued salary growth. We also offer a substantial benefits package as noted on ___, • All employees may be eligible for a discretionary bonus. Discretionary bonuses are based on various factors, including, but not limited to, company and individual performance and are not guaranteed. Salary Range $136,000.00 - $222,800.00 Incentive Range 8% to 15% This position is eligible for an annual discretionary incentive compensation award, for which the target range is listed above (see Incentive Range). The amount of such award, if any, will be based on various factors, including without limitation, both individual and company performance. Step 1 When you find a position you're interested in, click the 'Apply' button. Please complete the application andattach your resume. Step 2 You will receive an email notification to confirm that we've received your application. Step 3 If you are called in for an interview, a representative from OCC will contact you to set up a date, time, and location. For more information about ___, please click ___. OCC is an Equal Opportunity Employer

At Goldschmitt and Associates LLC (G&A), we’re not just another company—we’re a catalyst for innovation and impact, and we’re inviting passionate, forward-thinking individuals to join us on this journey. Recognized multiple times on the Inc 5000 list of the fastest-growing companies, G&A is a leader in tech transformation and system modernization for some of the nation’s most important federal agencies. Our culture is built on creativity and collaboration. We offer flexible schedules, telework options, and an environment where your ideas truly matter. At G&A, you won’t just clock in—you’ll be solving real-world challenges and working on projects that make a difference in the lives of millions. Joining our team means becoming part of a vibrant, connected community where innovation thrives, your voice is heard, and your impact is felt. Whether you’re a tech enthusiast, a strategic thinker, or a problem-solver, at G&A, you’ll have the opportunity to level up your career while making a real-world impact. If you’re ready to be part of a company that values purpose as much as progress, G&A is the place for you! Summary: Goldschmitt and Associates is seeking a Senior Software Engineer to join our Agile team to support an essential modernization program for the U.S. Department of Education, Office of Federal Student Aid. This position will be remote with 10-25% travel to Washington, DC, but preference will be given to candidates who are local to Washington, DC. U.S. Citizenship with the ability to pass a Public Trust background investigation required. Job Duties and Responsibilities: • Develop and maintain complex Angular 2+ applications, ensuring high-quality, scalable, and maintainable code, • Work as a member of multiple scrum teams to develop, integrate, and deploy high quality reusable, testable, and efficient code including Microservices with Java, Spring Boot, and REST API's, • Collaborate closely with UX designers, business analysts, and QA teams to deliver exceptional user experiences, • Implement accessibility features adhering to Section 508 and WCAG AA guidelines, • Review and interpret technical requirements, UI specifications, style guides, and YAML documents, • Participate in code reviews and implement various Git branching strategies, • Write Unit Test frameworks (JUnit, Mocking frameworks), code coverage, and code review and integrating work with GitLab, • Optimize front-end performance and ensure cross-browser compatibility, • Create and maintain custom Angular services, directives, pipes, and components, • Possess United States citizenship as well as the ability to pass the Public Trust 6C investigation and maintain eligibility, • Possess a Bachelor’s degree in Computer Science, Engineering, or related technical discipline, or the equivalent combination of education, technical training, and/or work/military experience, • Possess the ability to travel to Washington, DC (estimated 10-25%), • Possess at least 5 years of related experience in software development, including the following:, • Experience with JAVA and developing/maintaining backend APIs, • Knowledge of REST API, JSON, • Experience using API test cases in SOAP UI, PostMan, or ReadyAPI, • Experience implementing and maintaining Spring Boot applications, • Experience with git/GitLab DevOps/CI/CD platform, • Experience with common web development frameworks (Angular, Docker, React, Spring, Node.js, jQuery, Microservice Design, etc.), • Experience with SQL and PGAdmin, • Strong proficiency in Angular 2+ framework and TypeScript, • Experience with Git version control and collaborative development platforms (GitHub, GitLab, or Bitbucket), • Expertise in HTML5, CSS3, and responsive web design techniques, • Experience with UI frameworks such as Bootstrap or Material Design, • Possess Microservice Architecture experience, especially with high throughput and low-latency systems, • Experience working with complex systems migration involving multiple phases with dark reads, dark writes, light reads, light writes, • Experience as a mentor, tech lead, or leading an engineering teamPreferred Qualifications:, • Knowledge of Amazon Web Services, • Experience with an IDE such as IntelliJ, • Knowledge of React.js for potential multi-framework projects, • Experience with UX design tools (Adobe XD, Photoshop, Illustrator, Sketch, Proto.io, or Framer), • Proficiency in Angular 14+ features, including standalone components and signals, • Experience with ViewEncapsulation in Angular Goldschmitt and Associates offers the following benefits: • 401(k) with immediate vesting, • Paid Federal Holidays, • Tuition Reimbursement, • Medical Insurance, including Vision and Dental Insurance, • Employer-Paid Short-Term and Long-Term Disability, • Employer Paid Life Insurance, • Supplemental Life Insurance, • FSA/HSA Programs, • Commuter Benefits Program, • Adoption Assistance Program, • Employee Assistance Program (EAP), • Caregiver Support Program, • Health Advocacy Program, • Financial Wellbeing Support Goldschmitt and Associates is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

We are always looking to connect with outstanding Talent, whether we have a suitable role for you right now or not. Our Talent Community is a way for us to keep in touch with you. By joining our Talent Community you will be notified as soon as a new opportunity that matches your expertise becomes available, receive invites to our Talent events and be kept up to date on news about HyperionDev. HyperionDev is the largest provider of software development education in Southern Africa, and one of the largest globally. Counted among the top education technology startups in EMEA with headquarters in Cape Town and London, we support learners from over 40 countries in changing into fulfilling tech careers. We are dedicated to closing the global tech skills gap and we achieve this by integrating tech education with human mentorship and expert code review, lowering the cost of accessing tech careers. In 2017 we won first prize in Facebook's Innovation Challenge, with Facebook selecting us as the most socially impactful startup operating in Africa and financially backing us, alongside Google. In 2020, we closed one of the largest Series A fundraises in South Africa with nearly 1500 investors backing us in the biggest crowdfunding round in history for an Africa-linked startup. We were originally launched from the University of Cambridge, and our leadership team consists of world-leading talent from companies such as Google, 2U, and Zando. We are looking for team members who are ambitious, motivated and have a track record of over-achieving and exceeding targets. Join us at a time when we are reinventing tech education and how technology can drive higher quality education at scale for markets that have some of the most underperforming tertiary institutions and schools globally. Flexible & remote working: We are a remote-friendly organisation and offer flexible work options. Generous annual leave, life cover and medical benefits: We provide 19 annual leave days as part of our leave policy along with two half-days that can be taken at your discretion. We also provide health insurance/medical aid contribution and group life cover for our team. Learn new tech skills: You can do 1 free bootcamp per employee per year with a 50% family discount. Join the heart of tech in Africa, the US, and Europe: You'll work with the best of the best in edtech and developer education. Join one of the most ambitious and highest performing tech companies in the space, with a founding team that draws their former experience from companies such as Google, Amazon, GetSmarter/2U, and Yoco. Life-changing work: Solve real problems that make education and tech careers accessible to those who need it most: you're allowed to brag about it. We're a people-first company with a purpose that underlines everything we do. We're obsessed with the potential in people and challenge them to do their best work. We embrace a culture of growth and learning to deliver on our vision and ours is a relentless quest for improvement.

ALL APPLICATIONS MUST BE SUBMITTED THROUGH OUR CAREERS PAGE TO BE CONSIDERED: ___ In just 10 years, by 2030, 50% of school-aged children will be failing or not enrolled in schools. Education is the biggest human rights / civil rights issue of this generation. We believe everyone deserves access to high-quality education and healthcare so that they can build the lives they want to live. *About the Organization: * SmartCourse.io is a NEW high-growth, accelerated, technology-based, social impact startup optimizing education and healthcare for kids with special needs and their caregivers. Caregivers like parents, educators, and health professionals spend too many years and too much money trying to treat kids with special needs or mental health issues. Our products help them to do it in weeks, for a fraction of the cost, using digital products to educate these caregivers on how to best care for and teach kids with special needs so that they can meet their social, behavioral, and academic goals. We also plan to make technologies that optimize individual learning and caregiving for schools/educators, parents, and health professionals (B2B and/or B2G). We also plan to offer our products to large enterprises (e.g. Amazon, Walmart, etc.) to include them as part of their health benefits for their employees with special needs or with family members who have special needs. Ever present is the end in mind: revolutionizing the education and healthcare systems for all kids everywhere since the whole world will soon have access to the internet. We are already on our way to achieving this by working with: • World-leading health professionals (e.g. psychiatrists, psychologists, behavioral therapists, etc.), • Educators (e.g. school admins, special education teachers, etc.), • Startup mentors, advisors, and incubators/accelerators (e.g. Teachable’s EdTech Incubator, Startup Boost’s Pre-Accelerator, Hubspot’s Growth Accelerator, HealthVenture’s HealthTech accelerator, the world's largest EdTech accelerator: StartEd, and YCombinator's Startup School) Our advisers include professors, researchers, EdTech founders, HealthTech founders, product managers, venture capitalists, and investors. • Around 90% of startups fail. Most businesses take 2-5 years to become profitable., • We became profitable in just 1 month. In our 1st year, without spending any money on marketing or engineering, we’ve acquired over 80 thousand users, over 4400 email subscribers, over 400 customers, and over $100k in revenue. Based on our demand and feedback, we know our products are both life-changing and deeply needed. *Duties & Responsibilities: * We are looking for many different kinds of professionals you can see on our careers page: smartcourse.io/careers (Here are some keywords for the algorithm :) Operations Manager, project manager, project coordinator, project assistant, project manager remote, operations supervisor, operations analyst, operations coordinator, operations assistant, operations specialist, operations associate, agile coach, agile project manager, accounting manager, accounting internship, accounting assistant, and/or agile product owner to coordinate and oversee our organization’s operations. The specific duties of an operations manager include project management, operations management, formulating strategy, improving performance, procuring material and resources, and securing compliance. You should be ready to mentor your team members, find ways to increase the quality of customer service, and implement best practices across all levels. Ultimately, we’ll trust you to help us remain compliant, efficient, and profitable during the course of business.) • Take ownership of our team's OKRs & KPIs, and deliver in advance of deadlines with Agile Methodology using Asana, Slack, and GSuite, • Improve our products, satisfaction scores, NPS, & our north star metric (# of products per user) using hard skills explained throughout the application, • Ensure all operations are carried on in an appropriate, cost-effective way, • Improve operational management systems, processes and best practices, • Help the organization’s processes remain legally compliant, • Formulate strategic and operational objectives, • Examine financial data and use them to improve profitability, • Manage budgets and forecasts, • Perform quality controls and monitor production KPIs, • Recruit, train and supervise staff, • Find ways to increase quality of customer service, • Embody our team-wide core values of autonomy, growth mindedness, individual and group empowerment, selflessness, fearlessness, and perseverance, and our team-specific values we'll be looking for throughout your application, • Display exceptional interpersonal, written, and verbal communication skills (proactive communication), • Have a passion for social change, learning, education, healthcare, technology, and/or startups • Able to manage a variety of teams, projects while meeting weekly goals., • Address customer issues and provide value to new and current customers., • Ensure the completion of primary and secondary KPIs., • Proven work experience as operations manager or similar role, • Knowledge of organizational effectiveness and operations management, • Experience budgeting and forecasting, • Familiarity with business and financial principles, • Excellent communication skills, • Leadership ability, • Outstanding organisational skills, • Degree in Business, Operations Management or related field OR equivalent track record *Team-Wide Requirements: * • Must have at least 2 years of professional work experience or equivalent (e.g. research, internships, demonstrated skill), • Have a track record of success in academic and/or professional settings, • Willing to work as an intern or early-stage employee in exchange for a kickass learning experience, commission, bonuses, profit-share, and/or an equity-based payment plan depending on your performance (determined over a 14 to 30 day trial period and discussed on an individual basis.), • For an immediate start, end dates are negotiable throughout the year., • We’re based in NYC, but all positions can be entirely remote, and we’ve had many outstanding colleagues all over the world., • Our work day is from 10AM-6PM ET and we’ll consider candidates with a maximum + or - 6 hours time difference. Daily standups and team meetings are at set times, and you would need to be available for those: At minimum: • 10AM - 11:30AM ET every weekday, • 10AM - 1PM ET on Mondays, • 5PM - 6PM ET on Wednesdays, • 3PM - 6PM ET on Fridays, • Are skilled (or wishes to be) in, team building games, Among Us, Super Smash Bros. Ultimate, and/or a team-building game of your choosing! *Some reasons you might be interested: * • You want to hone your creative media skills, UI/UX design, or full stack web development skills and see how they perform in a business context, • You are looking to start your own company, dive into entrepreneurship, or want a fast-tracked career towards an executive position (e.g. technical co-founder CTO/CPO or COO/CFO), • You want to bring your interests in child development, research, education, or clinical work into a more applied setting and translate it into actions that are directly relevant to families, • You want to collect data from parents, practice data analysis skills, and present findings in relevant settings, • You want to meet and network with leading professionals in the field (educational psychologists, clinical psychologists, educational specialists, etc.), • You want to get involved in the Education Technology and/or Healthcare Technology / MedTech spaces which are growing exponentially, especially for students with special needs, • You’re interested in entrepreneurship, startups, and/or technology and want to put your interests to good use, • You want high-impact work experience to help you grow quickly with leadership development and career support from our serial entrepreneur founder who built and helped build over a dozen 6-figure businesses, one of which was another startup with over $2 million of funding commitment, and all of them launched within less than 1 year *More Opportunities: * We’re recruiting all across the organization so you might be interested in: research, media, content marketing, sales, product management, UI/UX design, full stack web development, recruiting, accounting, legal, project management, agile methodology, just to name a few. We could use help in all departments, so this is a rare opportunity to get in on the ground floor and secure an executive position. Please visit: • Identity Document: ___ ___ be growing very quickly over the next semester. If you might be interested in hearing more about this, we'd appreciate the opportunity to meet you. We have been truly inspired by the interest, alignment, and professional caliber so far. We look forward to hearing from you, Smart Course Team Smart Course | smartcourse.io Job Types: Full-time Associate or Intern, Part-time Associate or Intern, Summer Internship ALL APPLICATIONS MUST BE SUBMITTED THROUGH OUR CAREERS PAGE TO BE CONSIDERED: ___

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. TTEC Digital is seeking an AWS Team Lead, Development, to join our AWS Partner Practice. This is a remote role based in the United States. The TTEC Digital AWS Partner Practice comprises over 150 brilliant technical experts, has received numerous best-in-class awards from AWS, and was the first Amazon Connect partner globally to be signed. The practice has delivered over 500 AWS customer launches, improving the customer experience for more than 3.5 million conversations to date. As the AWS Team Lead, Development, working remotely in the US, you will provide the vision, execution, and direction to implement strategies, processes, and technologies that deliver best-in-class customer experience. Our AWS Practice teams function as autonomous units working with multiple clients at any given time. Developer teams consist of three to four developers, including the team lead and a project manager. After receiving SOWs and rough requirements from our sales team, the Team Lead works with the PM on the team to perform detailed discovery and to plan out the sprints of the project alongside the client’s product owners. Our teams are treated as a group of equals, but the lead has the final say and responsibility for the technical decisions made on a project. As such, the lead must be able to handle professional conflict in a way that is productive and edifying, not destructive to the morale of their teammates. Reporting to the Technology Manager, the Team Leads are expected to contribute to Best Practice Documentation within the organization. Our AWS Practice solutions include an ever-evolving field of AWS-focused contact center implementations, and the Lead is expected to stay current on the latest and greatest from Amazon as well as the broader industry. The Team Lead will ensure our team continues to polish our practice to deliver faster with higher quality and better performance for our clients. • Morning meetings with internal team and clients, • Requirements analysis and design conversations when you have a new project starting., • Working on issues in Jira with your team - building systems, creating CloudFormation/Serverless templates to deploy resources, etc., • Helping junior team members with struggles in code and in teamwork., • Studying new AWS Services, tools, or even new languages to address project needs., • You need to be ready to learn quickly!, • Demonstrated expert knowledge of AWS services and cloud architecture, • Experience with AWS services, including Lambda, DynamoDB, S3, CloudFormation, RDS, Redshift, VPC/Network configurations, • 10+ years of development experience with a recent focus on ___, working with AWS services., • Thorough knowledge of agile methodologies such as Scrum, • Ability to mentor more junior team members and to correct constructively, fostering growth in the team’s skills while strengthening relationships amongst team members, • The ideal candidate seeks to understand before prescribing a solution. About UsTTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage. We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries. TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity. Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications. As part of our commitment to fair and efficient hiring practices, TTEC Digital uses artificial intelligence (AI) tools to help screen applications and match candidates to job requirements. These tools assist our human recruiters but do not make final hiring decisions. #LI-Remote

Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development. In most companies, research demand far exceeds supply. Time, cost, and lack of access to expertise hold teams back. In today’s AI-powered world, anyone can build a product fast. The real challenge? Deeply understanding user needs and building the right product. That’s where Maze comes in. We believe companies shouldn’t have to choose between building fast and building right. Maze makes research accessible, intuitive, and fast so product teams can put user insights at the center of every decision. Our platform enables researchers, designers, and product managers to quickly recruit participants, run studies autonomously, and surface insights that actually drive product decisions. Our AI capabilities automate the busywork and add depth and direction to the insights themselves. That’s why Maze was recently named the #1 user research platform in ___—and why we’re scaling fast across industries like B2B SaaS, e-Commerce, Financial Services, Retail, and Automotive, supporting world class customers such as Uber, Amazon, Atlassian, Anthropic & more. Maze is a Series B company backed by top-tier investors (Felicis, Emergence & Amplify). We operate a global remote workforce ___. This role focuses on supporting mid-market customers across NAMER, with a focus on Central and East Coast time zones. The Customer Success Manager will partner with some of Maze’s most impactful customers, helping them adopt Maze effectively while elevating their research maturity and confidence. This is a consultative, education-forward role, blending product expertise with research guidance, strategic advisory, and renewal ownership. You’ll thrive here if you’re a proactive educator, a strong relationship builder, and someone who loves helping customers unlock new capabilities through better research practices. Your remit spans driving adoption, strengthening research workflows, delivering measurable value, and owning renewal success for your book. * Support customers in adopting Maze effectively and building confidence in their research practice. * Advise on research methodologies, study design best practices, participant recruitment strategies, and insight analysis. * Tailor guidance to customers across a wide research maturity range—from seasoned UXRs to teams new to research. * Help customers scale research beyond individuals into broader cross-functional teams. * Own the post-sale relationship and renewal strategy for a mid market book across NAMER. * Drive adoption depth, feature utilization, and long-term engagement across multiple teams and organizational levels. * Fully own the renewal motion—pricing, quoting, negotiation, forecasting, and value narrative. * Maintain strong, predictable renewal forecasting and manage risk early. * Develop deep product expertise to guide customers on advanced capabilities and new features. * Identify new champions, emerging use cases, workflow expansion, and organizational signals that point to healthy upsell or cross-sell pathways. * Qualify expansion opportunities and collaborate with AMs/AEs on structuring, forecasting, and progressing the commercial motion. * Partner with AMs/AEs directly on large, multi-team, or complex expansion initiatives where they lead the commercial negotiation. * Advise senior stakeholders—Design Directors, Heads of Research, VP Product, and occasionally C-suite—on integrating continuous research into their product development processes. * Guide customers through organizational change and research maturity acceleration, helping Maze become a central part of how they build products. * Deliver strategic recommendations that tie Maze usage directly to business outcomes. * Lead structured Executive Business Reviews (EBRs) that showcase value, measurable impact, usage trends, insights, and aligned next steps. * Surface opportunities to deepen adoption and expand Maze into additional teams. * Act as the Voice of the Customer, surfacing adoption blockers, research trends, product feedback, and insights to Product, Research Partners, and GTM leadership. * Collaborate with Product to shape roadmap priorities informed by customer behavior. * Work with Marketing and Research Partners to amplify customer stories, best practices, and referenceability. * 3+ years in Customer Success, Strategic Account Management, or Consulting in a B2B SaaS environment. * Experience supporting Enterprise or mid-market customers, ideally with product, design, research, or technical audiences. * Strong history of owning renewals and driving retention outcomes. * Research-savvy: Comfortable learning, discussing, and guiding research workflows (no formal UXR background required). * Teacher mindset: Skilled at translating complex concepts into clear, confidence-building guidance. * Product fluent: You become an expert in Maze and use that fluency to guide customers at scale. * Analytical: Able to interpret customer usage, identify patterns, and turn insights into action. * Executive presence: Confident leading strategic conversations with senior stakeholders. * Startup-ready: Thrives in ambiguity, adapts quickly, and builds structure in evolving processes. * Operationally strong: Organized, proactive, and dependable in managing a dynamic book. * Background or coursework in UX research, product design, behavioral science, or adjacent fields. * Prior experience supporting research, design, or product teams. At Maze, we are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We believe that people are more than their resumes, so if your past experience looks different than the criteria listed, we'd still love to hear from you. We appreciate and celebrate non-traditional life routes and encourage you to apply should you connect with a job description or the Maze culture. Maze values transparency and it enables us to approach compensation equitably across the world. We are informed by data and regularly check our salary ranges (either United States or Rest of World) against other venture backed companies. Additionally, we are proud of our holistic and generous benefits offerings, included in every compensation package. Your salary is dependent upon many factors, including years of experience, expertise, etc. During your first interview, you can expect to have an open conversation with your recruiter regarding your compensation expectations. * Early-stage startup: You will join an early-stage startup with less than 150 team members. This means you'll have the unique opportunity to directly impact success and help shape the future of Maze. * Market disruption: We believe that the way companies build products is fundamentally broken and the user research market is ripe for disruption. For too long, companies have been forced to choose between rapid development without user insights or investing months into research before bringing products to market. But there's finally a groundswell building around a path forward that eliminates this compromise - and Maze is leading the charge. * Product-market Fit: Maze is used by 100,000+ brands across 4,000 companies, from SMB to enterprises, and in the last fiscal year, we saw 6.5M questions answered, supporting 25K decisions * Health insurance with international coverage, vision, and dental: 100% of the team member premium paid * For some locations, coverage options vary, please see our ___ for more information * Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources * Life and Disability Insurance, 100% of the team member premium paid * Flexible time off * Meaningful equity * Company retreats, fully paid for by Maze * New MacBook (laptop), paid for by Maze * Paid Family leave: 16 weeks for birth or adoptive parents * $500/month to be used for dependent health insurance coverage * If you don't have dependents to add to your plan, you will still get access to this money to be used at your discretion to get the benefits that matter to you with our flexible a-maze-ing benefits - gym memberships, co-working spaces, food, travel, whatever! * $1,500 remote work setup fund to ensure you can set up a productive work space * Flexible work schedule where you manage your own working hours * Monthly ___ points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more * Virtual social engagements randomly throughout the year * SWAG, we have some really cool swag * Open, transparent culture that includes virtual: coffee chats, bi-weekly all-hands meetings, and more Check out all of our a-maze-ing benefits ___. We understand you might be excited about the job you’re applying for, we are excited you are interested! However, please refrain from reaching out to our current team members on LinkedIn for referrals. Our policy is that referrals can only be provided by team members who personally know the candidate. With the high volume of interest in our roles, contacting our team members who are not involved in recruitment can be overwhelming. Additionally, please avoid submitting support tickets regarding your application, as our support team is not involved in the hiring process. Rest assured, our recruitment team is diligently reviewing all applications and will reach out directly if there is a match.

Recruitment Fraud Alert We’ve learned that scammers are impersonating Commvault team members—including HR and leadership—via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number. What to know: • Commvault does not conduct interviews by email or text., • We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day. If you suspect a recruiting scam, please contact us at ___ About Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data. Please note that due to quarterly team meet ups and time zone constraints, we require this person to be located in the San Francisco Bay Area (preferably) or Seattle, WA. The Opportunity... Clumio by Commvault is a leader in cloud-native cyber resilience. The product is a purpose-built SaaS platform designed to solve the "data protection gap" in high-scale cloud environments. We build a purpose-built Enterprise B2B SaaS platform that empowers organizations to protect their most critical data assets, such as Amazon S3, DynamoDB, and Apache Iceberg, with unprecedented scale and simplicity. The team operates at the intersection of extreme scale and data security. We are known for engineering solutions that handle the world’s most demanding data environments, protecting billions of objects across services like Amazon S3 and DynamoDB where traditional legacy architectures fail. This is an exciting time to be joining the team as we are moving beyond our core success in AWS data protection to tackle the broader challenges of the multi-cloud era. The broader goal is to provide enterprises with a unified lens for visibility, compliance, and resilience, ensuring that as data grows, it remains both secure and recoverable. You will play a pivotal role in integrating AI-driven intelligence into our products, helping us shift from reactive recovery to proactive data resilience and governance across a diverse, multi-cloud landscape. What You’ll Do... * Lead Product Discovery: Deeply understand customer problems regarding data risk and recovery. You will navigate the operational constraints of massive-scale cloud environments to define how we protect and classify data across S3, DynamoDB, and Apache Iceberg. * Define Vision & Roadmap: Own the end-to-end journey for Cyber Resilience and DSPM features. You will manage the product from initial concept through to the launch of AI-driven classification and automated recovery workflows. * Execute with Technical Rigor: Work day-to-day with Engineering and AI Research teams to prioritize backlogs, clarify technical scope for cloud-native integrations, and ensure high-quality execution in a high-scale environment. * Communicate with Stakeholders: Serve as a primary point of contact for the product's technical direction. You will facilitate feedback loops with customers, present roadmaps to internal leadership, and provide technical clarity to external partners as needed. * Bridge the GTM Gap: Partner with Sales and Marketing to support pilots and customer adoption. You will translate complex "resilience" and "posture" capabilities into clear business value for the enterprise buyer. * Measure Impact: Track product success through adoption metrics, recovery time objectives (RTO), and the effectiveness of AI-driven data classification. Who You Are... * Education: Bachelor’s degree in Computer Science, Engineering, or a related technical field. * Experience: 10+ years of Product Management experience with a focus on Enterprise B2B SaaS and platform products. * Domain Expertise: At least 5 years in the Cybersecurity or Data Protection space, with specific experience in Cyber Resilience, Backup/Recovery, or DSPM. * Cloud Native Proficiency: Proven, hands-on experience with at least one major cloud provider (AWS, Azure, or GCP). You must understand cloud storage architectures, IAM, and resource management. * AI/ML Delivery: Experience delivering production-grade AI/ML capabilities, specifically for data classification, anomaly detection, or automated remediation. * Professional Communication: Demonstrated ability to present technical roadmaps and product strategy clearly to both internal teams and external customers. What Will Make You Stand Out * Advanced Degree: An MBA or a Master’s degree in a technical discipline. * Industry Engagement: Experience contributing to technical white papers, participating in industry working groups, or presenting at professional security conferences. * Practitioner Experience: Prior experience as a cloud security architect or data engineer, giving you "firsthand" knowledge of the pain points involved in cloud data management. You’ll Love Working Here Because * Collaborate with amazing, driven, and supportive team members. * Enjoy continuous professional growth through product training, development programs, and clear career pathways. * Work on high-impact, large-scale cloud data protection systems used by global enterprises. * Thrive in an inclusive, open culture with opportunities to connect through our community groups. * Take advantage of generous global benefits tailored to support your well-being. * Receive competitive compensation that reflects your impact. * Share in our success through our Employee Stock Purchase Plan. Ready to #makeyourmark at Commvault? Apply now! #LI-JS1 #LI-Remote Thank you for your interest in Commvault. Reflected below is the minimum and maximum base salary range for this role. At Commvault we use broad salary ranges in our job postings to reflect the diverse levels of expertise and experience among our candidates and is not reflective of the total compensation and benefits package. The specific salary offered will be determined based on your unique qualifications, including your relevant experience, skills, and the value you bring to the role. While the range provides a general idea of the compensation, it is important to note that placements within the range are not automatic and will be carefully considered to ensure a fair and competitive offer. We are committed to rewarding talent and experience. Pay Range $168,300 - $296,700 USD Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work. Commvault’s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email ___ For any inquiries not related to an accommodation please reach out to ___.

Deine Aufgaben Als Teil unseres Teams unterstützt du unsere namhaften Kunden beim Aufbau und dem Betrieb von Cloud Lösungen. • Selbstständige Analyse von Kundenanforderungen, Konzeptionierung und Optimierung großer, komplexer IT-Systeme im Cloud-Umfeld, • Architektur von Cloud-Lösungsdesigns mit modernen Technologien, • Bewertung von Cloud-Architekturen und Präsentation der Ergebnisse auf Management-Ebene, • Coaching von Teammitgliedern in Bezug auf Cloud-Architekturen, • Du arbeitest mit modernen Cloud-Plattformen wie Microsoft Azure, Amazon Web Services sowie Google Cloud Platform oder Private Cloud Technologien und den dazugehörigen Cloud-Services (IaaS, PaaS, SaaS), • Des Weiteren automatisierst du CI/CD Pipelines für Builds, Test sowie Release-Zyklen, z.B. mit Jenkins, Gitlab oder Azure DevOps, • Du konzipierst und implementierst Infrastrukturen mit Hilfe von "Infrastructure as Code", • Du baust Containerlösungen mit Hilfe von Docker und Kubernetes, • Studium oder Ausbildung im Bereich der Informationstechnologie oder vergleichbare Berufserfahrung, • Du bringst mehrjährige Berufserfahrung mit mindestens einem gängigen Cloud-Service-Provider (Amazon Web Services, Microsoft Azure, Google Cloud Platform) oder mit Private Cloud Infrastrukturen mit, • Du kennst dich mit der Konzeption von Cloud-Infrastrukturen sowohl im IaaS und PaaS Umfeld aus, • Du verfügst über Erfahrung im DevOps Bereich, • Docker, Kubernetes, Ansible und Infrastructure as Code sind keine Fremdwörter für dich, • Du bezeichnest dich selbst als: Cloud Engineer, Cloud Developer, DevOps Engineer, Cloud Expert:in, Cloud Entwickler:in, Cloud Solution Developer, Cloud Infrastructure Engineer, Cloud Consultant etc., • Du bist selbstständig, kundenorientiert, kommunikationsstark, arbeitest gerne im Team und hast ein professionelles Auftreten, • Du bist ehrgeizig und hast den Willen, dich schnell in neue Themen einzuarbeiten, • Idealerweise besitzt du bereits Erfahrung in der Beratung, • Du bringst grundsätzlich eine Reisebreitschaft innerhalb Deutschlands zu wichtigen Kundenterminen vor Ort mit (im Schnitt ca. 3 Tage/Monat), • Deine sehr guten Deutsch- und Englischkenntnisse runden dein Profil abKeine 100 % Übereinstimmung mit unseren Anforderungen? Keine Sorge, wir von der ARES unterstützen deine persönliche Entwicklung und Weiterbildung. Warum ARES? • Langfristige Perspektive in einem innovativen und aufstrebenden Unternehmensumfeld, • Leistungsgebundener Jahresbonus (bis zu einem Monatsgehalt), • MacBook oder Windows Hardware deiner Wahl, • Home Office: Du bekommst Equipment von uns, um dein Home Office angemessen auszustatten, • New-Work Culture: Du kannst Arbeitsort und Arbeitszeiten in Abstimmung mit uns flexibel gestalten, • 30 Tage Urlaub/Jahr, • Individuelle Karriereplanung: Ob Auszeit oder Aufstieg. Wir passen uns deinen Karrierewünschen an, • Weiterbildung: Dir steht ein jährliches Budget für Schulungen, Fort- & Weiterbildungen zur Verfügung, • Buddy-Programm & persönliches Mentoring für deinen perfekten Start bei ARES!, • Urban Sports Club/Wellpass Mitgliedschaft oder SpenditCard im Wert von 50 EUR monatlich (steuerfrei), • Weitere individuelle Benefits, z.B. JobRad, Firmenwagen, D-Ticket Zuschuss, Kita-Zuschuss oder betriebliche Altersvorsorge #LI-Remote Über uns Seit unserer Gründung 2021 in München sind wir mit unserem Team aus technischen IT-Consultants mit Expertise und Leidenschaft auf Wachstumskurs. Als cloud-native Company leben wir den technologischen Fortschritt und schaffen zukunftsweisende IT-Lösungen für unsere namhaften Kunden aus unterschiedlichsten Branchen. Gemeinsam setzen wir innovative Projekte um und nutzen modernste Technologien, um nachhaltige IT-Dienstleistungen auf höchstem Niveau zu bieten. Was uns besonders macht? Unser starkes Team und eine New-Work-Culture, die wir nicht nur versprechen, sondern auch jeden Tag leben. Unsere Mitarbeitenden stehen bei uns immer an erster Stelle – und das ist der Schlüssel zu unserem Erfolg. Werde Teil von ARES und gestalte aktiv mit uns die digitale Zukunft!

• 7+ years in Product Management focused on data platforms or analytics infrastructure, leading scalable, compliant, AI-ready data ecosystems in regulated environments., • Strategic technical leader driving end-to-end data platform initiatives that enable trusted analytics, production AI, and long-term scale., • Remote-first opportunity for US-based employees with the option to work in-person out of our Manhattan office Start your adventure with Zip The Senior Technical Product Manager (Data Platform) owns the strategy, roadmap, and execution of Zip’s foundational data platform. This is a platform-focused role, not a business use-case PM position. You will be responsible for building and scaling reliable, compliant, and AI-ready data infrastructure that powers analytics, risk modeling, fraud detection, regulatory reporting, and production AI capabilities across the company. This role ensures our data assets are trusted, governed, scalable, cost-efficient, and accessible through self-serve capabilities—while meeting the regulatory standards required in fintech. You will partner closely with Data Engineering, ML Engineering, Agentic AI, Enterprise Architecture, Risk, Compliance, and Product teams to define platform priorities and deliver durable infrastructure that scales with the business. Interesting problems you’ll get to solve Data Platform Strategy & Roadmap • Define and execute the multi-year vision and roadmap for Zip’s enterprise Data Platform., • Own foundational capabilities, including ingestion, storage, transformation (ETL/ELT), orchestration, metadata management, and access control., • Ensure alignment with company-wide analytics, AI, and regulatory priorities., • Balance speed, reliability, scalability, compliance, and cost in roadmap decisions. Data Governance, Controls & Compliance • Define and operationalize data contracts between producers and consumers., • Ensure lineage tracking, auditability, and regulatory reporting integrity., • Partner with Risk and Compliance to align with data privacy and regulatory requirements (e.g., SOX, KYC, AML, GDPR where applicable). Reliability, Quality & Platform Health • Define data quality standards, SLAs, freshness requirements, and certification processes., • Establish measurable platform health metrics (uptime, quality scores, adoption, cost efficiency)., • Drive proactive monitoring and observability for pipelines and datasets., • Reduce friction for AI and analytics teams by improving data discoverability and trust. AI & Advanced Analytics Enablement • Ensure the data platform supports production-grade AI/ML workloads., • Enable reusable, well-governed data foundations for feature engineering and experimentation., • Partner with ML Engineering to ensure model-ready, high-quality datasets., • Transition the organization from AI experimentation to scalable, production-ready AI capabilities. Self-Service & Adoption • Enable self-service analytics capabilities while maintaining governance guardrails., • Improve discoverability and usability of certified datasets., • Drive adoption of standardized, governed data assets across teams. Cost Optimization & Scalability • Partner with engineering to optimize warehouse, compute, and storage costs., • Drive architectural decisions that scale efficiently as data volume and AI usage grow., • Continuously evaluate tradeoffs between performance, reliability, and cost. What you’ll bring to the team • 7–10+ years in Product Management or equivalent experience, with a focus on data platforms, data engineering, or analytics infrastructure, • Strong understanding of modern data architectures (lakehouse, warehouse, ELT/ETL, streaming/event-driven systems), • Experience defining and managing data contracts, governance frameworks, and quality standards, • Experience operating in regulated environments (SOX compliance strongly preferred; fintech or financial services experience a plus), • Deep familiarity with data platforms such as Snowflake, BigQuery, Redshift, Kafka/Kinesis, or similar ecosystems, • Strong ability to translate complex technical capabilities into measurable business impact, • Demonstrated experience driving cross-functional alignment across engineering, compliance, and business teams, • Comfortable making principled tradeoffs between speed, reliability, compliance, and cost What Sets You Apart • Experience enabling AI/ML workloads through reusable, governed data infrastructure, • Systems thinker who understands interconnected platform tradeoffs, • Strong technical fluency with data engineering patterns and architecture decisions, • Ability to influence without authority and lead through alignment. What you’ll get in return Zip is a place where you’ll get out what you put in. The newness of our sector means we need to move at pace and embrace change, and our promise to you when you join the team is that you’ll feel empowered and trusted to make big things happen quickly. We want you to feel welcome and as though you have the support to be yourself, and care for yourself at work. Because it’s important to us that you make the most of the opportunities you’ll get to grow your skills and your career, and be surrounded by smart, friendly people and leaders that have your back. We think these are just some of the best things about being a Zipster. We will also offer you: • Flexible working culture, • Incentive programs, • Unlimited PTO, • Generous paid parental leave, • Leading family support policies, • Company-sponsored 401k match, • Learning and wellness subscription stipend, • Beautiful Union Square office with a casual dress code, • Industry-leading, employer-sponsored insurance for you and your dependents, with several 100% Zip-covered choices available The Pay Range for this position: $155,000-165,000 based on the industry benchmark for position, function, level and Zip's compensation strategies. However, actual base salary will depend on varying circumstances and individualized factors, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits. #LI-Remote Be a part of a team that reflects the diversity of our customers We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique. Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience. And finally…get to know us Zip is a global ‘Buy Now, Pay Later’ company that gives our millions of customers simpler and fairer ways to pay. We are proud to be a global business built around our US and ANZ core markets working with merchant partners including Amazon, Best Buy, eBay and Uber. United by our mission, purpose and values - Customer First, Own It, Stronger Together & Change The Game - we are the next generation We are Zip, and we are just getting started. Zip participates in the federal government’s E-Verify program

Company Overview Come and Join The New Rich! The economic inequality crisis is one of the most defining challenges of our time. It’s also the greatest opportunity for innovation, and a challenge we’re proud to take on. At Newrich, we’re harnessing cutting-edge technology to better connect coaches with their communities and help them further spread their educational knowledge to their students and followers. We believe that the key to making the world a better and more equal place starts with the empowering the individual. And from there- the individual can inspire and empower the people around them one by one. We all know the old way of living and the old institutions that we all used to depend on are slowly crumbling - and a new way of life is taking it's place - at a quicker pace than ever before. The world is changing at a very rapid pace. When all is said and done - the world will look a lot different than it looks today. And we believe that education, inspiration, and motivation are the only way to create economic opportunity, alleviate poverty and end economic suffering for everyone. One of the leading causes of economic inequality and suffering? It's not "being born into wealth" or " being in a special club". It's a lack of knowledge and skills to control your own financial destiny. That’s where we come in. At Newrich, we are building the next generation creator platform and software tools to not only enable business, health, and wellness coaches to more efficiently and cost effectively run their creator business - but also to grow their audiences with improved visibility and algorithmic ranking on our social learning platform. We empower digital entrepreneurs to turn their dreams into reality. Our mission is simple yet bold: to help people create a balanced, fulfilling lifestyle – while building wealth and independence along the way. Our team spans the Americas and Europe, and we work with utility partners across the Americas and beyond. We’re outdoor enthusiasts, musicians, artists, athletes, parents, and adventurers—4 nationalities strong and growing. What unites us is a passion for solving complex problems, a commitment to action on economic inequality, and the belief that technology should be a force for good. We’re a fast-growing team driven by one vision: a world where anyone can work remotely, chase their passion, and live life on their own terms. Our platform combines SaaS tools, e-learning programs, and a supportive social network – a one-stop ecosystem designed for creators, entrepreneurs, and dreamers who want more than just a career. We are looking for a Staff Software Engineer who can contribute across the product — building new features, improving existing systems, and helping the team work more efficiently. This is a hands-on role for someone who thrives in a dynamic environment and takes ownership of getting things done. This role is not just about shaping our product - it's also about shaping our culture as well. You will work across our stack (PHP 8.2 / Laravel 10), Node.JS, Golang, and React frontend (React 18 + TypeScript + Vite), and AWS infrastructure, contributing directly to production code while helping improve workflows, documentation, and processes. We hire for attitude and ownership over perfect technical mastery. We believe fulfilling work and a healthy work-life balance is key to living a NewRich Lifestyle. If you’re motivated, ambitious, and ready to grow with us, we want to hear from you! • What You’ll Do, • Design and build scalable, fault-tolerant systems across product and infrastructure, • Own end-to-end architecture decisions across multiple services, • Lead development of core platform primitives (content, identity, transactions, messaging), • Improve performance, reliability, and system observability, • Work closely with founders to translate product vision into technical systems, • Set engineering standards, best practices, and code quality bar, • Mentor engineers and help level up the team, • Identify and eliminate bottlenecks across the stack, • What We’re Looking For, • Experience, • 8+ years of software engineering experience, • Proven experience designing and scaling complex distributed systems, • Experience working on high-growth products or platforms, • Background in one or more of:, • Marketplaces, • Social platforms, • Payments / fintech systems, • SaaS infrastructure, • Technical Strength, • Strong backend experience (e.g., PHP/Laravel, TypeScript/Node, Go, or similar), • Deep understanding of:, • System design and architecture, • API design and service boundaries, • Databases (MySQL, Postgres, event-driven systems), • Caching, queues, and async processing, • Experience with:, • Payment systems or financial workflows (preferred), • Real-time systems (messaging, notifications, streaming), • Cloud infrastructure (AWS or equivalent), • Leadership & Ownership, • Ability to operate with high autonomy, • Strong product intuition—can make tradeoffs between speed and scalability, • Experience mentoring engineers and influencing technical direction, • Comfortable working in early-stage, ambiguous environments, • Tech Stack (Current & Evolving), • • Backend: Laravel (PHP), moving toward TypeScript / Go services, • • Database: MySQL (with future evolution toward more scalable architectures), • • Infrastructure: AWS, • • Realtime / Messaging: In-house systems (moving away from third-party dependencies), • • WebRTC, FFMPEG, HLS, SRT, RTMP, DRM., • • Node.js/Express, GitHub Actions., • • NoSQL (PostgreSQL, Redis)., • • Experience in a multi-service/microservices-style architecture, • • Familiarity with AWS services such as ECS/ECR, RDS, S3, CloudFront, Redis, Amazon MQ, and Lambda, • • Experience with Infrastructure as Code (especially CloudFormation-style templates and environment parameterization), • • Experience improving GitHub Actions workflows and CI/CD pipelines, • • Familiarity with automated testing and quality tooling (Pest/PHPUnit, Vitest, Playwright, ESLint/Prettier, Pint, Psalm) Nice to have: • You can demonstrate experience scaling large distributed architectures., • You have experience in working in a remote-first environment., • You have worked with social media, fintech, or messaging applications before. Personal qualities: • Self-driven, motivated, reliable in a fast-paced environment., • Passionate about something - including a hobby outside of work (unless coding is also your hobby - we LOVE that), • Develop and maintain server-side applications (PHP 8, Laravel 10, Node.JS, Golang, MySQL)., • Build and optimize APIs, ensure performance, scalability, and security., • Implement front-end features with React.js (18.2)., • Work with CI/CD pipelines, automated testing, and code reviews., • Collaborate with cross-functional teams, mentor juniors., • Manage integrations between systems and cloud services (AWS)., • Maintain documentation, database schemas, and ensure security best practices., • What You Get, • To be part of truly mission-driven work that aims to reduce economic inequality and empower individuals to live their best lives and build for the world around them., • Flexible working environment with a lot of autonomy. We build our work days around our lives, not the other way around., • Other benefits like a remote working budget, an educational budget and time to develop new skills., • To be surrounded by an excellent, vibrant, smart team who have each other's back and believe in a culture of openness, tolerance and respect., • You will help define the technical foundation of an entire ecosystem, not just a feature, • Direct access to founders and influence on product + business decisions, • Opportunity to build both:, • Consumer-grade social product, • Fintech-grade infrastructure, • High ownership, low bureaucracy, • Competitive Salary (combination of base + equity + annual bonus) (based on location, experience, and company performance), • Meaningful equity package (early-stage upside), • Flexible work environment You’re not just a coder—you think in systems. You’ve built things that broke at scale—and learned how to fix them. You care about performance, reliability, and long-term architecture, but you also know how to ship fast when it matters. If you want to help build the infrastructure powering the next generation of online businesses, we’d love to talk. About Our Team We work remotely from 4 different countries and we are looking for candidates that are also living and working in one of these countries: United States, Canada, Brazil, Poland, . We meet up once a year in-person for our unforgettable team gathering event. We also offer the option to occasionally meet up for in-person collaboration. Diversity & Inclusion We place enormous value on diversity and inclusion and strive to continually bring in people of all genders, races, creeds, ethnicities, abilities and backgrounds. We believe that the best ideas emerge when people with different perspectives and approaches work together on a problem. Our values Tackling the economic inequality cris is our greatest mission. We act with urgency. Our curiosity fuels our growth. We recognize that change is constant, and we find joy and power in exploration. We’re rooted in diversity. Just as ecosystems need biodiversity to thrive, our resiliency comes from our differences. We Care For Each Other. We love the power of machines but we nurture each other as humans. Trust is fundamental. We assume the best in everyone, and we share ideas openly so that we have a positive impact. Join us to help us build a more resilient world together. • Paid Adventure Time – Take an all-expenses-paid remote working trip for 3 weeks to a destination of your choice with one of our remote work-trip partners. On top of that, you’ll have “Me-Days” – flexible personal days you can take whenever you need a reset., • Fast Growth, Big Upside – We’re a small, ambitious team. That means more ownership, faster learning, and a real chance to shape the future of our company (and your career)., • Equity + Bonus - Take some early equity and grab a piece of our future success. Bonuses paid out based on company hitting specific milestones and KPIs., • Unlimited Learning – You’ll get full access to every course and program on our NewRich platform. We invest in your growth because your growth fuels ours., • Home Office Stipend – Your setup matters. We’ll support you with a budget to create your ideal workspace and provide you with a new MacBook to power your productivity., • Annual Retreat – Work remote, but meet the team IRL. Every year we gather in amazing locations – next stop: Colombia. Excited about this role? Explore more at ___ We’d love to hear from you! Please note: Only candidates who reside within the country of the advertised role will be considered.

Location: Remote Clearance: Active DoD Secret clearance required Employment Type: Full-Time (W-2) Citizenship: U.S. Citizenship required IntelliTech is seeking a Tech Lead / Full-Stack Engineer to serve as the technical anchor on a high-visibility Department of War program focused on operationalizing a Government-owned digital twin application for ammunition industrial base readiness. This role will lead the modernization of an existing Python / React web application from a single-host prototype into a production-aligned, containerized platform deployed in an Army cloud environment. This is a hands-on technical leadership role. The ideal candidate will write production code daily, own architecture decisions, drive sprint execution, and serve as a primary technical interface with Government stakeholders. This individual will work closely with other senior engineers across data/AI and platform/DevSecOps functions on a lean team where every engineer is expected to ship high-quality production code. Technical Leadership • Own overall application architecture and drive technical decisions across frontend, backend, simulation, and data tiers., • Lead sprint planning, backlog refinement, and technical prioritization in coordination with project leadership., • Conduct code reviews and enforce standards for code quality, testing, documentation, and maintainability., • Serve as a primary technical point of contact for Government engineering and product stakeholders., • Modernize and extend a Python FastAPI backend serving as the application control plane for data operations, scenario lifecycle management, and AI orchestration., • Decouple the SimPy discrete-event simulation engine from the API tier into independently scalable worker containers., • Design and implement run request queueing, worker orchestration, and result persistence patterns., • Build governed ingestion workflows, including validation services for schema enforcement, referential integrity, circular reference detection, and business-rule validation with actionable user-facing feedback., • Implement dataset versioning, lineage tracking, and run-level traceability linking scenario outputs to explicit input versions., • Build version-bounded caching strategies for validated inputs, run-ready artifacts, and comparison outputs., • Extend and maintain a React / TypeScript frontend using Material UI, Recharts, and data-grid-based visualizations., • Build user workflows for AI-assisted scenario Q&A, guided scenario generation with analyst review and approval, and brief-ready output presentation., • Implement upload validation feedback, dataset versioning interfaces, and scenario comparison views., • Design and implement the AI integration layer brokering access between the application backend and a Government-approved hosted LLM endpoint., • Build scoped retrieval logic constraining AI context to approved run artifacts, simulation outputs, and post-processed metrics., • Implement guided scenario generation that converts user intent into structured JSON configurations for analyst review before execution., • Implement function-calling and tool-use patterns that enable the LLM to query live scenario data through backend APIs., • Instrument the application pipeline to capture timing, bottleneck, concurrency, and throughput metrics., • Design and execute integration testing across frontend, backend, database, object storage, cache, and worker services., • Benchmark throughput and performance improvements against established baselines., • Bachelor’s degree in Computer Science, Data Science, Engineering, Information Systems, or a related technical discipline and 8+ years of relevant experience; or Master’s degree in a related field and 6+ years of relevant experience., • Active DoD Secret clearance., • 8+ years of professional software engineering experience., • Strong hands-on Python backend development experience, including FastAPI or Flask, asynchronous patterns, REST API design, and data processing with Pandas and NumPy., • Strong React / TypeScript frontend development experience, including React 18+, component architecture, state management, and modern UI frameworks such as Material UI., • Experience with containerized architectures, including Docker and orchestration concepts such as Kubernetes, ECS, or EKS., • Experience with MongoDB or other document-oriented databases, including schema design, query optimization, and async drivers., • Experience integrating LLM APIs such as OpenAI, Anthropic, or equivalent platforms, including function calling, tool-use patterns, and prompt engineering for structured outputs., • Experience building and maintaining production-grade applications in cloud-based environments, preferably AWS., • Experience leading technical execution across multiple application layers in a complex engineering environment., • Experience supporting DoD or federal Government programs., • Strong communication skills and the ability to work directly with technical and non-technical stakeholders., • Experience with SimPy or other discrete-event simulation frameworks., • Experience with defense supply chain, logistics, manufacturing, or industrial base mission domains., • Experience leading small engineering teams on Agile Government contracts., • Experience with Amazon DocumentDB, Redis / ElastiCache, Amazon S3, and Army or AWS cloud environments., • Familiarity with munitions industrial base concepts such as BOM structures, production lines, CAGE codes, and surge planning., • Experience building decision-support, simulation, or analytics applications for Government analysts., • Experience with Terraform, Helm, CI/CD pipelines, and production container deployment patterns., • Prior experience supporting Army logistics, manufacturing, or modernization programs., • Backend: Python 3.11+, FastAPI, SimPy, Pandas, NumPy, Pandera, Motor (async MongoDB), • Frontend: React, TypeScript, Material UI, Zustand, Recharts, MUI X Data Grid, • Database: MongoDB / Amazon DocumentDB, • Cache: Redis / Amazon ElastiCache, • Storage: Amazon S3, • AI Integration: OpenAI API or Government-approved hosted LLM endpoint, function calling, scoped retrieval, • Infrastructure: Docker, EKS / ECS, Helm, Terraform, • CI/CD: GitLab CI, GitHub Actions, or Government-approved pipeline tooling Candidates should be prepared to discuss: • systems or applications they have built from scratch across backend and frontend layers, • their experience leading architecture and technical implementation decisions, • how they have modernized or productionized prototype applications, • their experience with Python, React, containerized deployment, and cloud-native architectures, • their experience integrating AI capabilities into operational applications IntelliTech provides a comprehensive benefits package designed to support employees’ well-being and professional growth, including health insurance, dental insurance, and vision insurance, a 401(k), paid time off, professional development opportunities, and flexible work arrangements to support work-life balance. IntelliTech is a dynamic and forward-thinking small business specializing in Full Stack Engineering, Data Analytics, Cloud Solutions, and DevSecOps services. Our mission is to empower government and commercial clients to solve complex technical challenges through practical, innovative, and mission-focused engineering solutions. At IntelliTech, we are committed to building a diverse and inclusive workplace. We believe that a variety of perspectives and backgrounds leads to stronger teams and better solutions. IntelliTech is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, gender, age, disability, or veteran status. We encourage all qualified candidates to apply.

This is a US-based position, our offices are located in Fort Collins, CO. This position can be in-office, remote* (in approved US states), or a hybrid of the two. Who you are • You are an expert troubleshooter and powerful builder of first in class Node.js RESTful services, • You are motivated to get the job done and done excellently. Execution Excellence is our standard and our standard is non negotiable., • You are a passionate human: passionate about making a difference in the world, passionate about helping teammates succeed., • You are thorough in your work., • You are curious and ready to learn. Like the clients we represent, our teammates are entrepreneurs. The most successful people at Madwire are those willing to put in the time it takes to become an expert for small business digital marketing., • Help build and maintain Marketing 360 and Websites 360 and other software products, • Design and implementation of performant, scalable, extensible and secure Node.js RESTful services, • Debug and monitor existing services and help resolve problems., • 2 to 5 yrs professional experience with a primary focus on designing and implementing Node.js RESTful services, • Developed, deployed, and supported cloud-based Node.js services and supporting software, • Experience with Fastify and / or Express, • Able to efficiently build software based on requirements from the product team, • Ability to work with existing Node.js services to resolve bugs or build new features, • Outstanding debugging skills, • Competent in the use of design patterns, programming paradigms and best practices for Node.js, • Excellent database skills and firm understanding of MySQL/PostgreSQL, • Experience with TypeScript, • Familiarity with Google Cloud Platform and/or Amazon Web Services, • Docker & Kubernetes experience Healthcare coverage with supplemental dental and vision plans. Eligibility to enter the plan starts on your first day of employment. Salary Range $90,000 - $120,000 annual DOE 401(k) Eligibility to enter the plan is the first of the month following 60 days of employment. Company match 50% up to 6% of employee contributions after one year of service with Madwire. Paid Time Off • 10 paid holidays per year, • Unlimited vacation (and no waiting period!) We are currently hiring in the following states: AK, AZ, AR, CO, FL, GA, HI, IN, IA, KS, KY, LA, MD, MI, MN, MS, MO, MT, NE, NJ, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WV, WI, WY. Please note that it may take up to 2 months to authorize work in some states. Please let the hiring manager know what state you live in so we can plan accordingly. About Madwire We specialize in “Marketing and Design,” we call it “Mad.” It’s in our blood. Our manifesto. Our calling. We love Mad™. We are a world-class digital marketing company, growing small- and medium-sized businesses through a single, powerful platform. We provide technology and talent, with Marketing 360 as our powerful software backed by the professional marketing services that the team at Madwire has to offer. We are a collaborative group, and everyone has some kind of talent that fits into our greater puzzle. • We are an Inc 5000 Fastest Growing Company in America for six years straight., • We are rated the #1 Best Place to Work by Glassdoor (2016)., • Joe Kellogg and JB Kellogg have been rated the top CEOs by Glassdoor for three years straight., • We’re ranked in the Top 50 Family-Owned Colorado Companies for six years straight., • We are a Top 10 Marketing Company by Inc 500 (2014). At Madwire, we believe in attracting the absolute best individuals in their field. For the past ten years we have offered a dynamic working environment full of compassion, energy, and a whole lot of fun. Our current employees enjoy a collaborative, supportive, and dynamic working environment. We go hard because our customers demand that we put out the best possible products. On the other hand, we definitely know how to have fun. Hard work, an amazing culture, engaging technology, helping small business succeed, what could be better? We Don’t Discriminate Madwire is an equal opportunity employer and complies with all applicable federal, state and local fair employment practice laws. Madwire strictly prohibits and does not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity and status as a transgender or transsexual individual), age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state or local law. All Madwire employees, other workers and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits and termination of employment. Madwire complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Consistent with those requirements, Madwire will reasonably accommodate qualified individuals with a disability, if such accommodation would allow the individual to perform the essential functions of the job, unless doing so would create an undue hardship. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

___ is pioneering ___ — a fully decentralized way to train and deploy AI models that opens this capability to individuals rather than well-resourced corporates. By pooling compute from many participants, incentivizing their efforts, and preventing any single party from controlling a model's full weights, we're creating a genuinely open, collaborative path to frontier-scale AI. We're looking for a Developer Relations Lead to be the technical bridge between Pluralis's research and the broader ML/systems community. You'll take dense, novel research (distributed training, communication-efficient model parallelism, fault-tolerant optimization) and make it legible, compelling, and accessible to researchers, engineers, and builders. This isn't a traditional marketing role. We need someone who can read our papers, understand the architecture, and explain it clearly in a blog post, a conference talk, or a Twitter thread. You'll own our technical voice and be the person the community associates with Pluralis's work. * Technical Content: Write blog posts, threads, and explainers that break down our research for ML engineers and systems researchers. Turn papers into narratives. Produce technical walkthroughs of our training runs, architecture decisions, and results. * Community and Developer Engagement: Own Discord and Twitter/X as technical channels. Engage directly with researchers and engineers in ML, distributed systems, and decentralized compute communities. Be present and credible in spaces like Hacker News, Reddit (r/MachineLearning, r/LocalLLaMA), and relevant Discords. * Conference and Event Presence: Represent Pluralis at ML conferences (ICLR, ICML, NeurIPS). Give talks, run demos, and build relationships with the research community on the ground. * Contributor Experience: Improve the onboarding and communication experience for GPU contributors participating in training runs. Write documentation, guides, and troubleshooting resources. * Multimedia: Produce and edit video content--paper walkthroughs, research explainers, contributor tutorials. Manage the YouTube channel. * Partnership Support: Create co-marketing materials and coordinate announcements with ecosystem partners. Support the team with investor and press-facing technical content when needed. * Growth and Analytics: Track metrics across all channels. Run experiments, optimize for discoverability, and double down on what drives engagement. Own reporting on community growth, content performance, and contributor pipeline. * Market Intelligence: Track developments across decentralized training, open-weight releases, and frontier model development. Feed insights to leadership so we stay ahead of the conversation. * Technical Depth: You can read an ML paper and extract the key insight. You understand concepts like model parallelism, pipeline parallelism, gradient compression, and distributed optimization — or you can get up to speed quickly. You don't need to be an ML researcher, but you need to hold your own in a room full of them. * Communication: Exceptional written and verbal skills. You can take a complex system like our fault-tolerant distributed training stack and explain it in a way that's accurate, clear, and interesting to both a PhD student and a crypto-native builder. * Track Record: You've produced technical content that people actually read and share. Blog posts, conference talks, Twitter threads, YouTube videos. Show us your work. 5+ years in DevRel, technical marketing, developer education, or a research-adjacent communication role. * Community Native: You live in the communities we care about. You're already on ML Twitter, in research Discords, lurking on Hacker News. You know who the key voices are and how to earn credibility in technical spaces. * AI-Native: You use AI tools to maximize your output. If you're not already using agents and LLMs to 10x your work, this probably isn't the right fit. * Self-Directed: Owns outcomes, operates independently. We're a small team--you'll have a lot of autonomy and responsibility. You'll work closely with researchers and engineers to source content, but you drive the strategy and execution. * Bonus Points: Published research, open-source contributions, previous experience at an ML/AI company, developer relations at an infrastructure or dev tools company. * Equity-Heavy Package: Meaningful ownership in a seed-stage company. * Competitive Base: Pluralis is hiring the best. Our team is from Google, Amazon, Atlassian, Anthropic. We want to remain competitive. * Remote-First Culture: Flexible work environment with team members distributed in Australia and the United States. This is a full-time, remote position with the opportunity to collaborate with the team in person on a quarterly basis. * We only hire in Australia and the United States to ensure timezones align. This role in particular is looking for someone based in the United States (however open to exceptional candidates in Australia) * Applicants must have professional-level English proficiency (written and spoken). * Pluralis is a remote team across Australia and the US. You'll need to be comfortable working across timezones and collaborating with a diverse, distributed group. * Recruiters: we aren't looking for agency support at this time. We'll reach out if we need help. Backed by ___ and other tier-1 investors, we're a world-class, deeply technical team of ML researchers. Pluralis is unapologetically ideological. We view the world as a better place if we are able to implement what we are attempting, and Protocol Learning as the only plausible approach to preventing a handful of massive corporations monopolizing model development, access and release, and achieving massive economic capture. If this resonates, please apply.

Senior Software Engineer – CXone – Cloud Contact Center Location: Remote - USA Travel: up to 10% Position Type: Fulltime Eventus/Navixus was named the 2024 winner of the Top Certified Implementation Partner by NICE! We are hiring a Senior Software CXone Engineer to join our team and support Cloud Contact Center platforms (NICE Cxone). In this role, you will be involved in all aspects of Cloud technology for the Contact Center. You will be responsible for design and development of products, features, unit testing, code reviews and resolve bugs that are discovered in the QA process. You will work in both test and development production environments. You will work with other Software Engineers, Project Managers, and other team members. You will be responsible for mentoring others and helping with the onboarding process. Qualifications For Success: • 5-8 or more years of IVR and ACD development experience, • 4 or more years of CXone Studio scripting, • CRM integration experience, • IVR, ACD, Self-Service, API, DFO, chat/email/omnichannel development experience, • Experience mentoring other and helping with onboarding, • Design and development of products, features, unit testing, code reviews and resolving bugs, discovered in QA process., • Experience working both test and development/production environments, • Additional cloud telephony experience. For example, Five9, Talkdesk, Amazon Connect, Twilio, Genesys Cloud, or 8X8 telephony platform experience is a plus, • Ability to work independently, • Certifications such as Core and Core+ Certified | NICE Certified Implementation Engineer (NCIE) and the ACD Administrator certification preferred, • Bachelors degree in computer science, IT, or engineering preferred Why you’ll love it here: Culture: At Navixus/Tech Mahindra, we are a culture of driving positive change, celebrating each moment, and empowering all to Rise drives us to dream, do, and become more. Applicants can expect to make between $135,000 to $150,000 upon hire. Pay within this range will vary based upon experience, skills, certifications, education among other factors as required in the job description Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate. “Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at .”

StackAdapt is a self-serve advertising platform that specializes in multi-channel solutions including native, display, video, connected TV, audio, in-game, and digital out-of-home ads. We empower hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance everyday. StackAdapt was founded with a vision to be more than an advertising platform, it’s a hub of innovation, imagination and creativity. StackAdapt is the no. 1 performing programmatic advertising platform helping brands accelerate customer engagement and acquisition. This state-of-the-art platform is where some of the most progressive work in machine learning meets cutting-edge user experience. Ranking the highest in performance by G2 Crowd for the fourth time, we're one of the fastest growing companies in Canada and ranks 6th in Deloitte's Technology Fast 50 ranking and 23rd in Fast 500 in North America. We're seeking a Staff Software Engineer to help lead our growing backend engineering team. Our real-time advertising bidding system handles over 3,000,000 requests per second and stores several terabytes of data every day. Our technologies include Go, Ruby on Rails, Aerospike, Redis, Elasticsearch, Kafka, RocksDB, Redshift, ScyllaDB, GraphQL and others. We're not afraid to test and try new technologies. Watch our talk at Amazon Tech Talks: ___ StackAdapt is a Remote First company, we are open to candidates located anywhere in North America for this position. \n What you'll be doing: • Working with a team of engineers to build first-party and third-party data integration with external data sources, • Integrate data into StackAdapt’s Customer Data Platform (CDP), • Architect scalable low-latency backend systems and data pipelines. Write code as needed to support the team., • Provide technical leadership in designing scalable solution and best practices, • Make a positive impact on the team's productivity and growth, • Promote software development best-practices and conduct rigorous code reviews, • Rigorously identify and solve technical challenges We'll be reaching out to applicants that have: • Adtech experience or Martech experience is an asset, • Proven track record of building scalable pipelines and services, • Experience with working with large data in low-latency environments, • At least 5 years experience of software development in distributed systems, architecting scalable microservices and data pipelines in a successful high-growth technology company, • A strong understanding of computer science fundamentals, data structures, and algorithms, • Up to date knowledge and experience in the latest technologies, tools, and frameworks, • Experience with Go and high performance databases is a plus StackAdapters enjoy: • Highly competitive salary, • RRSP/401K matching, • 3 weeks vacation + 3 personal care days + 1 Culture & Belief day + birthdays off, • Access to a comprehensive mental health care platform, • Full benefits from day one of employment, • Work from home reimbursements, • Optional global WeWork membership for those who want a change from their home office, • Robust training and onboarding program, • Coverage and support of personal development initiatives (conferences, courses, etc), • Access to StackAdapt programmatic courses and certifications to support continuous learning, • An awesome parental leave policy, • A friendly, welcoming, and supportive culture, • Our social and team events! \n StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know. About StackAdapt We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded: ___ and ___ by Great Place to Work® #LI-Remote

ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille. Creating a delightful customer experience from order creation to delivery is a key part of ezcater’s mission. As a Staff Software Engineer for our Customer Service technology stack, you will focus on building solutions that will transform ezCater’s customer experience. This will include building a first-class, modern Customer Service tech stack that pairs ezCater’s existing software solutions with AI-enabled tooling. You will focus on designing the architecture of this new tech stack that will integrate with Salesforce Service Cloud, in partnership with Principal Engineers, Product, Customer Service and Operations stakeholders. You’ll report to the Senior Engineering Manager within the ezCater Product Engineering organization. In addition to this, you’ll be a key driving force behind growing our engineering organization through mentorship and coaching of other technical leaders, establishing and rolling out technical and architectural standards, and contributing to an inclusive and transparent culture. What You’ll Do: • Take a lead role in developing the technical architecture and roadmap driving the transformation of our customer service tech stack, in collaboration with stakeholders across the organization., • Build architectural standards and best practices for ezCater’s software platform., • Set the technical strategy and vision for the Customer Service roadmap, focused on enabling integration with Salesforce Service Cloud., • Strike a balance of quality and speed while working on company-level priorities., • Be a visionary leader providing guidance and mentorship to your teammates across the organization., • Raise the bar for software quality, architecture, and expectations of what is achievable within the engineering organization. What you have: • 7+ years of professional development experience, with a focus on backend technologies and building services using Go, Ruby on Rails, Java or similar languages., • Proven expertise building APIs using GraphQL and REST., • Demonstrated success integrating with common customer service software and tools, including but not limited to Salesforce Service Cloud, Zendesk, HubSpot, and others. Exposure to contact center tooling like Twilio and Amazon Connect is a plus., • Experience designing backend systems specifically for Salesforce integration, with a solid understanding of how Salesforce consumes external APIs (Apex callouts, External Services, Platform Events, Data Cloud ingestion, etc.)., • Experience establishing future technical vision along with other Staff and Principal Engineers, and driving alignment with technical and non-technical stakeholders., • Excellent written and verbal communication, with a commitment to quality documentation., • Eagerness to give and receive feedback in a collaborative learning environment., • Friendly, flexible and pragmatic approach to work. The national total target cash compensation range for this position, including base salary and bonus target, is $185,000–$232,000 annually.* *Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance). Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know! ezCater does not sponsor applicants for work visas or legal permanent residence. What You’ll Get from Us: You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony. Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, ___ (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space. ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check. For information on how ezCater collects and uses job applicants' personal information, please visit our ___ #BI-Remote

NT Concepts is a dynamic and innovative company dedicated to addressing the most critical challenges in National Security. We are seeking a highly skilled Senior Software Engineer to join our team and contribute to our mission-driven work. At NT Concepts, we value initiative, creativity, and continuous self-improvement. If you are a motivated and talented software engineer looking for a challenging and rewarding role, we encourage you to apply. Join our team and discover new opportunities for growth and development. Clearance: An active Secret clearance is required. Candidates with an active TS/SCI or TS/SCI with Polygraph are strongly preferred. U.S. citizenship is required. Location: Chantilly, VA with 50% remote flexibility As a Senior Software Engineer on our solutions delivery team, you will have the opportunity to work on high-impact projects that drive the digital transformation of critical government systems. You will collaborate with a talented team to design, develop, and deploy cutting-edge solutions that make a meaningful difference. Responsibilities: • Collaborate with cross-functional teams to explore new ideas and technologies, and drive the adoption of lean agile practices, • Design, develop, and deploy software solutions using modern tech stacks and Ops methodologies (DataOps/DevSecOps/MLOps), • Work closely with customers to understand their unique technical and data challenges, and develop creative solutions to address them, • Take ownership of code quality, testing, and iteration, with a focus on continuous improvement and automation, • Coding solutions that adhere to customer security and requirements, • Ensure compliance with software design, development, testing, integration, and sustainment standards, • Research technology solutions, prioritize assignments, and work to resolve issues based on customer and business requirements, • Ensure that products are designed and developed for scalability, robustness, maintainability, and interoperability, • Create, implement, and adopt Development Best Practices Qualifications: • 6+ years of experience with full-stack software development leveraging multiple programming languages (e.g. Python, Django, Angular, TypeScript), • Clearance: An active Secret clearance is required. Candidates with an active TS/SCI or TS/SCI with Polygraph are strongly preferred. U.S. citizenship is required., • Experience with containerization software (e.g., Kubernetes, Docker), • Experience with cloud container orchestration and deployment (e.g., Fargate, ACI, EKS/ECS, GKE, AKS), • Experience with API design and implementation, • Experience working with a DevOps team, • Experience working with databases (e.g. PostgreSQL, MySQL, MongoDB, etc.) to include:, • Basic understanding of relational database design principles (e.g. Normalization vs Denormalization), • General knowledge of database administration concepts (e.g. users, schemas, constraints), • Basic query development experience, • Experience supporting code reviews, • Experience working in a fast-paced agile environment, • Demonstrated proficiency with Git version control systems, • Proven experience with modern tech stacks and Ops methodologies (DataOps/DevSecOps/MLOps), • Excellent collaboration and communication skills, with the ability to work effectively in a fast-paced, agile environment, • Strong desire to learn, grow, and improve, with a focus on delivering high-quality solutions that meet customer need Preferred Qualifications: • Preferred candidates present experience working on the backend with a Model-View-Controller (MVC) design pattern, • Experience working with Python for backend development is ideal, • Preferred experience with Fargate container environments, • Experience developing long-running ETL processes, • Experience with Cloud Providers, preferably AWS, • Preferred Certifications include Amazon Developer Associate, Amazon Solutions Architect Associate, • Demonstrated ability to effectively engage with Sponsor Information System Security Managers (ISSMs) to ensure security compliance of software Physical Requirements: • Prolonged periods sitting at a desk and working on a computer., • Must be able to lift up to 10-15 pounds at times. #JT Founded in 1998 and headquartered in the Washington DC Metro area, NT Concepts is a private, mid-tier company with clients spanning the Intelligence and Defense communities. We deliver end-to-end data and technology solutions that advance the modernization, transformation, and automation of the national security mission—solutions with real impact developed in a strong engineering culture that encourages technical growth, leadership, and creative “big idea” problem-solving. Employees are the core of NT Concepts. We understand that world-changing concepts happen in collaborative environments. We are a company where talented teams work together using innovation and expertise to solve our clients’ most critical challenges. Here, you’ll ___, opportunities to bolster your skills and develop new abilities, and a company culture dedicated to support and service. In addition to our benefits program, we encourage our employees to take part in ___, which paves the way for positive social change. If joining a stable company with strong professional growth opportunities resonates with you, and you seek vital, mission-driven projects (for some pretty cool clients) that use your specific talents, we’d love to have you move forward with us.

Location Our Senior Cloud Architect, ML/AI will be an integral part of our global Forward Deployment Engineering team. This role is based remotely in the US, Colombia, Mexico, Canada, the UK, Ireland, Estonia, Sweden, the Netherlands, and Israel. The job is also open to contractors in Eastern Europe or Portugal. About DoiT DoiT is a global technology company that works with cloud-driven organizations to leverage public cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state—from planning to production. Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency. With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide. The Opportunity As a Senior Cloud Architect, ML/AI, you will be part of our global Forward Deployed Engineering organization, working with rapidly growing companies in EMEA and around the world. Depending on business needs, this role may be aligned to either Field Engineering (pre-sales + GTM) or FDE Delivery (install base, product adoption, customer health), with a common technical bar and shared expectations. You will: • Lead the design and implementation of production-grade ML and Generative AI solutions on AWS (with awareness of multi-cloud environments)., • Act as a hands-on expert and trusted advisor for customers running AI/ML workloads at scale, from initial discovery through deployment and optimization., • Translate complex business problems into cloud architectures that are secure, reliable, cost-efficient, and observable., • Help evolve how DoiT uses AI/ML internally and with customers by turning one-off solutions into reusable patterns and “gravel roads” that influence the product roadmap. For Field Engineering, you will focus more on pre-sales, POVs, CloudBuild engagements, and partner-led growth motions. For Delivery, you will focus more on install base health, product adoption, proactive engagements, and account-team work. • Lead discovery, architecture, and implementation for advanced ML and Generative AI workloads on AWS, including data, training, inference, and integration layers., • Own the technical success of your engagements: clearly define outcomes, make tradeoffs visible, and ensure designs are production-ready (security, reliability, performance, cost)., • Provide opinionated guidance on GenAI architectures (e.g., Amazon Bedrock, SageMaker, Q) and how they integrate with customers’ existing systems and processes. For Field Engineering: • Partner with Account Executives, Solution Engineers, and Growth FDEs to shape and win opportunities across all four GTM pillars in-region (product adoption, new logo acquisition, install base expansion, partner-led growth)., • Serve as technical lead for extended POVs and CloudBuild engagements focused on AI/ML and GenAI, demonstrating clear value and de-risking customer adoption., • Build compelling technical narratives and demos that support revenue-generating motions, including co-sell initiatives with CSP partners. For Delivery: • Act as a named technical advisor for a portfolio of existing customers, working within account teams (Account Manager, CSM, FDE) to improve install base health and outcomes for AI/ML and GenAI workloads., • Lead proactive “Get FDE”–style engagements where AI/ML expertise is needed to unblock customers, reduce risk, or improve the impact of DoiT Cloud Intelligence., • Participate in structured account-team routines (e.g., objective setting, quarterly environment reviews) to keep AI/ML architectures aligned with customer goals and product adoption opportunities., • Recommend and implement AI/ML-related capabilities in DoiT Cloud Intelligence (e.g., CloudFlow, Insights, DataHub) as part of your customer engagements., • Document and measure the business and technical impact of your work, tying AI/ML initiatives to clear customer outcomes (cost, performance, reliability, productivity). For Field Engineering: • Design and run service-led product adoption plays that use AI/ML and GenAI projects to drive deeper adoption of DoiT’s platforms, in partnership with Growth leadership., • Ensure AI/ML-focused CloudBuild and POV engagements include mandatory product adoption playbooks, with clear activation and follow-up criteria. For Delivery: • Execute against delivery programs and automations that detect product struggles (e.g., customers failing to complete AI/ML workflows, incomplete CloudFlow pipelines) and turn those into targeted AI/ML advisory engagements., • Use every relevant delivery touchpoint to recommend and operationalize product adoption (e.g., Insights, automation, FinOps/CloudOps workflows) in collaboration with account teams., • Maintain a high personal bar for delivery quality: clear scopes, realistic plans, strong communication, and crisp technical documentation., • Capture repeatable AI/ML patterns, reference architectures, and runbooks that other engineers can apply across customers. For Field Engineering: • Identify and validate “gravel road” solutions—custom AI/ML or GenAI integrations and patterns that should be elevated into standard offerings or product features., • Work with Product, R&D, and growth leaders to submit and champion these patterns into the roadmap, connecting field innovation to scalable packages and revenue engines. For Delivery: • Contribute to the FDE Delivery vision by turning recurring AI/ML implementation work into structured “gravel roads” (e.g., reusable CloudFlow patterns, Insights definitions, data pipelines) that can be productized., • Collaborate with FDE advocates and product teams to ensure field-built AI/ML solutions are vetted, documented, and, when appropriate, handed off for productization., • Collaborate closely with Sales, Customer Success, Product, and Business Systems Engineering to ensure AI/ML work is visible, repeatable, and connected to company priorities., • Communicate clearly with both technical and non-technical stakeholders, setting expectations and making risks and tradeoffs explicit. For Field Engineering: • Work with cloud partner teams (especially AWS) to align AI/ML initiatives to program funding, strategic bets, and co-sell motions—without compromising customer outcomes., • Provide technical leadership for partner-led opportunities involving GenAI and ML on AWS, ensuring DoiT’s value and DoiT Cloud Intelligence are central to the solution. For Delivery: • Coordinate with Account Managers, CSMs, TAMs, and other FDEs to ensure AI/ML engagements are sequenced correctly within broader account plans and install-base priorities., • Feed structured, field-derived feedback on product adoption barriers (especially for AI/ML capabilities) into Delivery leadership and product teams., • Use and maintain the systems, templates, and workflows that support planning, observability, and quality across Customer Experience (e.g., JIRA, documentation standards, dashboards)., • Contribute to internal enablement: teach other Doers about new AI/ML capabilities, share patterns, and help raise the bar globally for ML/AI expertise. For Field Engineering: • Ensure your AI/ML work is accurately reflected in pipelines, opportunities, and CloudBuild portfolios, enabling reliable reporting on technical win rates and influence on ARR., • Help improve forecast quality and POV coverage for AI/ML-related opportunities by maintaining good hygiene in the relevant systems. For Delivery: • Ensure AI/ML delivery engagements are logged, measured, and observable in the tools used for install-base health and product adoption tracking., • Participate in Delivery operating rhythms (e.g., team reviews, program updates) with clear, data-backed updates on your AI/ML work and impact., • Success metrics and specific objectives for this role will be defined and updated on an annual and quarterly basis through the company planning cycle, pod charters, Weekly Operating Review (WOR) scorecards, and relevant regional/functional scorecards., • As a Senior Cloud Architect, you are expected to:, • Understand the metrics and objectives that apply to your function (Field Engineering or FDE Delivery) and region., • Transparently report progress against those metrics., • Proactively propose and execute corrective actions when off track., • Experience, • 4+ years of experience architecting, deploying, and managing cloud-based AI/ML solutions, including production workloads., • Proven track record designing and operating large, distributed systems on AWS, selecting appropriate services and patterns to meet business and technical goals., • AWS & GenAI / ML Expertise, • Advanced proficiency with AWS services relevant to AI/ML and GenAI., • Hands-on experience with Amazon Bedrock for deploying and scaling foundation models and Generative AI workloads., • Experience fine-tuning and deploying Large Language Models (LLMs) and multimodal AI using Amazon SageMaker (including JumpStart)., • Strong prompt engineering skills and familiarity with rigorous model evaluation (quality, safety, performance)., • Understanding of agentic capabilities and patterns for AI agents that autonomously perform tasks and integrate with existing systems., • Experience with Amazon Q Business and Amazon Q Developer (or similar tools) to accelerate insight generation and development workflows., • ML Pipelines, Data & MLOps, • In-depth knowledge of Amazon SageMaker components such as Pipelines, Model Monitor, Data Wrangler, and SageMaker Clarify for bias detection and interpretability., • Proficiency integrating TensorFlow, PyTorch, and other ML frameworks with SageMaker for model development, fine-tuning, and deployment., • Experience with distributed training (multi-GPU or multi-node) and performance optimization for inference., • Strong data-engineering skills on AWS: Amazon S3, AWS Glue, Lake Formation, Redshift for AI/ML data pipelines., • Experience building end-to-end AI/ML workflows using services like AWS Lambda, Step Functions, API Gateway, and containerized deployments on Amazon EKS / AWS Fargate., • DevOps, MLOps, Governance & Security, • Hands-on experience with CI/CD for AI/ML using AWS CodePipeline, CodeBuild, SageMaker Pipelines, or similar., • Proficiency in monitoring and operating AI systems using Amazon CloudWatch and SageMaker Model Monitor., • Strong understanding of AI governance, security, and compliance on AWS, including IAM, KMS, and data privacy patterns., • Familiarity with AI ethics and bias detection/mitigation (e.g., using SageMaker Clarify or similar tools)., • Multi-Cloud Awareness & Collaboration, • Working knowledge of Google Cloud AI tools (e.g., Vertex AI, Cloud AutoML, BigQuery ML) sufficient to reason about multi-cloud architectures and integration points., • Proven ability to mentor peers, run enablement sessions, and collaborate across Sales, CS, and Product., • Soft Skills, • Excellent communication skills across technical and business audiences; able to simplify complex ideas and influence decisions., • Natural ownership mentality: you escalate early, resolve fast, and own the outcome., • Demonstrated ability to work effectively in a remote-first, global environment., • Education & Certifications, • BA/BS degree in Computer Science, Mathematics, or a related technical field, or equivalent practical experience., • Additional data or AI certifications (e.g., AWS/GCP data certifications, reputable AI/ML programs such as Stanford, Coursera, Udacity, MIT, eCornell)., • Expanded AI/ML & Dev Experience, • Experience with modern RLHF, advanced fine-tuning techniques, and hybrid AI architectures., • Familiarity with Hugging Face or similar open-source ecosystems integrated with AWS., • Prior experience as a ML Engineer, Data Scientist, or AI-focused Architect in a consulting or SaaS environment., • Tooling & Process, • Experience with JIRA or similar tools for tracking work across delivery and product-feedback cycles., • Exposure to Agile practices and frameworks commonly used for SaaS and cloud delivery. Are you a Do’er? Be your truest self. Work on your terms. Make a difference. We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally. What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our ___. Sounds too good to be true? Check out our___. We thought so too, but we’re here and happy we hit that ‘apply’ button. Full-time employee benefits include: • Unlimited Vacation, • Flexible Working Options, • Health Insurance, • Parental Leave, • Employee Stock Option Plan, • Home Office Allowance, • Professional Development Stipend, • Peer Recognition Program Many Do’ers, One Team DoiT unites as Many Do’ers, One Team, where diversity is more than a goal—it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success. #LI-Remote

StackAdapt is a self-serve advertising platform that specializes in multi-channel solutions including native, display, video, connected TV, audio, in-game, and digital out-of-home ads. We empower hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance everyday. StackAdapt was founded with a vision to be more than an advertising platform, it’s a hub of innovation, imagination and creativity. StackAdapt is the no. 1 performing programmatic advertising platform helping brands accelerate customer engagement and acquisition. This state-of-the-art platform is where some of the most progressive work in machine learning meets cutting-edge user experience. Ranking the highest in performance by G2 Crowd for the fourth time, we're one of the fastest growing companies in Canada and ranks 6th in Deloitte's Technology Fast 50 ranking and 23rd in Fast 500 in North America. We're seeking a Staff Software Engineer to help lead our growing backend engineering team. Our real-time advertising bidding system handles millions of requests per second and stores several terabytes of data every day. Our technologies include Go, Ruby on Rails, Aerospike, Redis, Elasticsearch, Kafka, RocksDB, Redshift, ScyllaDB, GraphQL and others. We're not afraid to test and try new technologies. Watch our talk at Amazon Tech Talks: ___ StackAdapt is a Remote First company, we are open to candidates located anywhere in North America for this position. \n What you'll be doing: • Integrate data into StackAdapt’s Customer Data Platform (CDP), • Architect scalable low-latency backend systems and data pipelines. Write code as needed to support the team., • Provide technical leadership in designing scalable solution and best practices, • Make a positive impact on the team's productivity and growth, • Promote software development best-practices and conduct rigorous code reviews, • Rigorously identify and solve technical challenges We'll be reaching out to applicants that have: • Adtech experience or Martech experience is an asset, • Proven track record of building scalable pipelines and services, • Experience with working with large data in low-latency environments, • At least 5 years experience of software development in distributed systems, architecting scalable microservices and data pipelines in a successful high-growth technology company, • A strong understanding of computer science fundamentals, data structures, and algorithms, • Up to date knowledge and experience in the latest technologies, tools, and frameworks, • Experience with Go and high performance databases is a plus StackAdapters enjoy: • Highly competitive salary, • RRSP/401K matching, • 3 weeks vacation + 3 personal care days + 1 Culture & Belief day + birthdays off, • Access to a comprehensive mental health care platform, • Full benefits from day one of employment, • Work from home reimbursements, • Optional global WeWork membership for those who want a change from their home office, • Robust training and onboarding program, • Coverage and support of personal development initiatives (conferences, courses, etc), • Access to StackAdapt programmatic courses and certifications to support continuous learning, • An awesome parental leave policy, • A friendly, welcoming, and supportive culture, • Our social and team events! \n StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know. About StackAdapt We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded: ___ and ___ by Great Place to Work® #LI-Remote

Reli. is a dynamic eCommerce company experiencing rapid year-over-year growth via selling on Amazon (___), Walmart, our own Shopify store, and eBay. We currently service 10,000+ orders daily across our eCommerce marketplaces, with over 1,000,000+ unique customers such as Marvel, Dominos, and ___ We pride ourselves in our strong, upbeat work culture and dynamic startup feel. We are looking for new team members who are enthusiastic and willing to learn and grow with the company. We’re looking for a Software Developer who can help with developing scripts and tools to support our digital advertising, product, and supply chain ___ We are seeking a highly qualified Software Developer to join our team. The ideal candidate will possess strong data analysis and coding skills. You will be responsible for the design, development, testing, and maintenance of internal software systems, tools, and applications. This role requires technical proficiency, problem-solving capabilities, and the ability to work both independently on tasks and collaborate with other software developers and project managers. This position is classified as a specialty occupation, requiring a minimum of a bachelor’s degree in computer science, engineering, or a related field due to the complexity and sophistication of its duties. • Paid Time Off (Vacation, etc.) - 15 Days PTO to Start + 1 additional day per year working at Reli., • 10 Paid Holidays in addition to PTO, • Hybrid Work Schedule, • Regular Team Happy Hours/Events, • Employer Matching for 401(k), • Health Care (Medical, Vision, Dental) - Blue Shield PPO or HMO Medical Insurance, • Monthly wellness stipend of up to $260 for mental, emotional, and physical wellbeing, • Life Insurance, • Career Growth: At Reli., our cornerstone core value is Supporting Happiness. Thus, we believe in structured, transparent career development to support team members. This role features a Growth Plan with robust training and ongoing support to help you advance to the next level. With each Level, you'll have the opportunity to expand your expertise and take on greater responsibilities, earning performance-based compensation increases along the way. We also support your growth beyond Software Developer, ensuring your career path remains rewarding and ___, • Hybrid Remote: Reli. is headquartered in Cerritos. We are Hybrid Remote. Our work-from-home days are on Mondays, Wednesdays, and Fridays. Our in-office days are on Tuesdays and Thursdays to facilitate team bonding and collaboration., • Develop, optimize, and maintain complex Python scripts to support large-scale processes in digital advertising, supply chain management, and product launches., • Create modular, reusable codebases that improve efficiency and scalability., • Participate in the design and architecture of new systems and solutions, contributing to discussions on best practices and technical strategies., • Perform advanced data analysis to uncover trends, correlations, and actionable insights, supporting team strategies for customer acquisition, advertising performance, and operational improvements., • Collaborating with digital advertising, product, and supply chain teams to identify and pursue opportunities for optimization, • Take ownership of projects from scoping to deployment, ensuring adherence to timelines, quality standards, and stakeholder requirements., • Devising strategies to support marketing and advertising initiatives for driving growth/customer acquisition, • Provide feedback to Junior Software Developers (JSDs) on code reviews, share best practices, and support technical growth., • Bachelor’s or Master’s degree in computer science or related discipline (mathematics, physics, engineering), • 3+ years of coding experience working on a team of developers, • Proficiency in Python, with a strong understanding of libraries such as Pandas, NumPy, and SQL for data processing., • Interest in eCommerce and digital advertising, • Strong Attention to Detail - Understanding the importance of following detailed specifications for generating scripts with the desired functionality, • Resourceful - independent and a problem solver, • Feedback Oriented - Willingness to learn and incorporate constructive feedback

Do you want to be at the forefront of intelligence-driven cybersecurity? We at Centripetal are innovators of disruptive cybersecurity solutions. Our CleanINTERNET managed service operationalizes billions of threat indicators in real-time to prevent over 90% of known threats against enterprise networks. Our customers love us for reducing their cybersecurity risks and enabling their security operations to be more proactive, focused and efficient. Our Intelligence Services is a group within Centripetal that analyzes cyber threat intelligence to envision and create new technologies that power our managed service offerings. We focus on bold ideas around how to leverage data in cyber defense and pursue strategic initiatives that aim to paradigm-shift the cybersecurity landscape. This position has an impactful role in helping visualize and operationalize the findings of Intelligence Services to create and deliver a cutting-edge user experience with actionable insights for our customers. Position: Senior Software Engineer, Intelligence Services Location: US (Hybrid or Remote) What you would do: • Be a member of a high performing product development team., • Be a back-end engineer developing Kubernetes services for streaming data pipelines and application micro services., • Develop distributed software systems that enable analytics across many different cyber threat intelligence and data sources., • Build cloud-delivered cybersecurity products that leverage intelligence and data in innovative ways., • Work in a creative startup environment with a broad scope of ownership and high degree of autonomy., • Continuous delivery of features through CI/CD pipeline to productio, delivering documented, maintainable, secure and testable code., • Contributing to innovation projects from research, ideation and incubation to scale and production., • Practicing trunk-based development by continuously integrating changes and commits with other team members., • Developing cloud-native software deployed on multi-cloud platforms., • Experience with Object Oriented and Functional programming languages. Knowledge about the strengths of different programming language paradigms., • Building clean consumable REST interfaces, having clearly negotiated the contract with consumers of that interface., • Proven experience in developing applications on one or more of the major cloud service platforms: Google Cloud Platform, Amazon Web Services, or Microsoft Azure., • Experience in leveraging AI to increase your impact., • Familiarity with container orchestration platforms like Kubernetes and how applications are managed and deployed., • Practice Agile and DevOps methods such as pull-based systems (Kanban), Continuous Integration, and Continuous Delivery., • Familiarity with GitOps and how it can help with Continuous Delivery (like ArgoCD, FluxCD)., • Event-Driven or Message based systems like AMQP or Kafka., • Understands how to develop successfully functioning MicroServices from event-driven architectures (like Event Sourcing and CQRS)., • Product startup, small teams experience in Agile environments., • BS/MS degree in Computer Science or closely related field., • Strong experience of functional programming (preferably Clojure), • Strong CS skills such as data structures, algorithms, and problem solving., • Build and CI tools such as git, Gradle and CircleCI ., • Solid familiarity with Linux based operating systems such as CentOS or RHEL., • Solid understanding of container-based applications (e.g. - how to build and run applications in a containerized environment like on docker)., • Testing tools such as JUnit, Spock or Clojure.test., • Clojure, Go, Python, • Databricks, PySPark, • Kafka, Kafka Streams, Warpstream, • Relational DB, Document Stores (e.g. ElasticSearch), • GCP, AWS, • Kubernetes, Cloud Native, • AI tools, • CI/CD, CircleCI, GitOps, FluxCD

About Us: Spreedly is the world's leading Open Payments Platform, sitting at the center of a network processing more than $50b of GMV annually. Spreedly's Payments Orchestration platform enables and optimizes digital transactions with the world’s most complete payment services marketplace. Built on Spreedly’s PCI-compliant architecture, our Advanced Vault solution combines a modern feature-set with rule-based configurations to optimize the vaulting experience for all stored payment methods. Global enterprises and hyper-growth companies grow their digital business faster by relying on our payments platform. Hundreds of customers worldwide secure card data in our PCI-compliant vault and use tokenized card data to enable and optimize over $45 billion of annual transaction volumes with any payment service. Our vision is that the world is better with a diversified, inclusive payment ecosystem. Our mission is to accelerate commerce with an open, secure, and flexible payment platform that welcomes all payment participants. Our employees help us execute our vision by building a culture focused on autonomy, transparency, and collaboration in a dynamic, high-growth organization. Product Offering: Spreedly provides an open payments platform. The platform’s connectivity provides payments performance. Key products and services include: Payment Gateway Integration: Connects merchants, platforms, and marketplaces to multiple payment gateways and payment services.Tokenization: Securely stores and manages payment data with a universal tokenization service.Transaction Routing: Enables intelligent routing of transactions to optimize success rates and costs.Payment Vault: A secure storage solution for sensitive payment information.Fraud Tools Integration: Integrates with various fraud prevention tools to enhance transaction security. About the Role: As a Senior Systems Engineer at Spreedly, you'll play a key role in scaling and strengthening a platform that demands resilience at every layer. This position is grounded in practical execution, as you'll be central to initiatives that advance reliability and operational maturity across our infrastructure. You'll collaborate with teams throughout the organization to simplify systems, enhance stability, and ensure that changes are safe, observable, and repeatable. • Automation & CI/CD: Support and evolve our build and deployment pipelines (AWS Developer Tools, GitHub Actions) to improve reliability, speed, and developer autonomy., • Infrastructure as Code: Implement, improve, and maintain IaC (Terraform, Ansible, Packer) to provision and manage infrastructure in a repeatable, auditable, and scalable manner., • Reliability & Observability: Apply SRE principles to proactively monitor system health and meet strict availability targets. Use tools like Datadog, AWS native tooling, and OpenTelemetry to create actionable dashboards and alerts, enabling adherence to crucial SLOs., • System Resiliency: Stabilize critical infrastructure by designing for fault tolerance at every layer through early failure detection, graceful degradation, and automated recovery mechanisms. Continuously reduce MTTD and MTTR through continuously improved alerting, runbooks designed for rapid execution, and streamlined recovery workflows., • Platform Modernization: Improve infrastructure maturity through clear, incremental changes that promote simplicity, reduce legacy complexity, and strengthen the integrity and standardization of the platform as it evolves., • Security & Compliance: Contribute to infrastructure that meets compliance standards by ensuring controls around access, data protection, and deployment integrity are built into the platform., • Simplicity & Maintainability: Build and maintain a clean, well-documented, and consistent platform. Favor clarity, shared ownership, and design choices that minimize operational overhead., • Operational Support: Take ownership of system issues through thoughtful troubleshooting and root cause analysis, improving the platform along the way wherever possible. Participate in an on-call rotation to support 24/7 API operations., • Collaborative Growth: Strengthen shared expertise throughout the team and organization by contributing to a culture of reciprocal learning—sharing knowledge, seeking input, and collaborating openly across experience levels., • Strong background operating and scaling systems in AWS with a solid understanding of core services such as EC2, IAM, VPC, S3, CloudWatch, etc., • Experience with DevOps and/or GitOps and an understanding of CI/CD methods., • Proficient with infrastructure as code and configuration management tooling (Terraform, Ansible, Packer, etc.)., • Comfortable working in and troubleshooting Linux environments—specifically Amazon Linux and Ubuntu distributions and their ecosystems., • Experience with databases (CockroachDB, Postgres) and middleware infrastructure (Kafka)., • Proficiency in modern CDN and edge platforms, including configuration and perform, • Experience with containers and container orchestration (Docker, ECS, EKS, Kubernetes)., • Able to deliver solutions in support of applications written in Ruby on Rails and Elixir., • Some programming proficiency in Python or Go. You might even be a software engineer with a focus or passion for infrastructure!, • A desire to mentor other engineers and foster a collaborative environment to improve our software development processes., • Willingness to be a generalist and dig into new things you've never done before., • A pragmatic, action-oriented approach alongside a willingness to fail fast and pivot., • Ability to sort out immediate priorities from quickly evolving needs of a rapidly growing organization., • Experience with systems like Heroku, Fastly, etc., • Payments industry experience and/or exposure to PCI, SOC2, or similar compliance environments., • Maturity in running projects end-to-end, including breaking down work, ensuring completion, and follow-up., • Competitive salary + Equity, • Outstanding Medical and Dental benefits, including 100% employer-paid options, • Company-paid Life and Disability insurance, • Optional vision and supplemental insurance options, and various Flexible Spending Accounts (FSA), • Open Paid Time Off policy + 12 weeks of paid leave for new parents, • Matching 401(k) plan (5% up to $5,000 yearly), • Monthly home working/digital lifestyle stipend, new MacBook, and one-time accessory reimbursement, • $1,000 annual professional development stipend, • Access to company-paid professional coaching service

Commercial insurance is a trillion-dollar industry run out of Microsoft Outlook. Kalepa is upending this. Our state-of-the-art AI Copilot platform empowers underwriters to make smarter, faster, and more accurate decisions. Our AI is designed to deliver real results - insurers literally see massive improvements to their top and bottom lines as soon as they implement Copilot. That’s why our clients call Copilot “"___ Kalepa's team members bring experience from top technology companies, including Facebook, Google, Amazon, Mastercard, and Uber. Kalepa is backed by leading VCs like IA Ventures and Inspired Capital. Many organizations have a dusty list of corporate values that no one ever follows. Kalepa is not one of those companies. Our values are designed to unlock the potential of our employees. Success at Kalepa is bred from five core principles: • Hustle & Grit - We expect everyone at Kalepa to be excellent at what they do and relentless in pursuing their craft. There are no easy days. Kalepa’s exceptional speed and determination are our biggest differentiators: this is how we win., • Customer Focus - We will ruthlessly prioritize the work that drives our clients’ growth, profitability, and efficiency. We are not building things just because they seem cool - we are here to solve our customers’ most strategic problems., • Meritocracy - Too many exceptional people are stifled by corporate bureaucracies. At Kalepa, those people excel - and we reward tremendous results with rapid promotions and compensation growth., • Transparency - We are honest with each other. We don’t believe in back-office politics and keeping employees in the dark. Transparency allows us to instantly cut to the heart of the matter and figure it out together., • Experimentation - For many of the problems we face, no company has ever solved them before. We tackle these by quickly testing, measuring, and iterating to determine the path to success. In addition to our NY office, we have remote employees speaking 10+ languages across the globe. But we invest in bringing our people together both for regional meetups and global offsites (2021 - Playa Del Carmen | 2022 - Rome | 2023 - Buenos Aires | 2024 - Lisbon | 2025 - Cartagena). Kalepa’s culture isn’t for everyone, and that’s ok. But for the people who are a fit, they can’t imagine working elsewhere. Salary range: $170k – $210k USD* We are looking for smart engineers who love to code, seek challenging problems, and appreciate recognition for excellent work. As part of the Client Integrations team, you will work on the external-facing APIs that power our customers’ core workflows. Your day-to-day will involve designing and building API endpoints, improving database and query performance, and integrating with a wide range of third-party services. You’ll translate product requirements into reliable business logic, help diagnose and resolve customer issues, and contribute to making our platform faster, more stable, and easier to use. You'll collaborate with a global team of full-stack, data, ML, and DevOps engineers to build scalable backend solutions as we continue to grow. We're a small team where individual contributions have an outsized impact on both our technology and our business. • Have 5+ years of software engineering experience, ideally with time spent building external-facing APIs or designing integrations with 3rd party systems., • Embody hustle and grit, you're excellent at your craft and relentless in pursuing it., • Take full ownership of your work and drive projects to completion with minimal oversight., • Communicate proactively, surfacing blockers, asking the right questions, keeping stakeholders in the loop., • Thrive on experimentation: you're comfortable testing ideas, measuring results, and iterating quickly on problems no one has solved before., • Have strong fundamentals in system design, debugging, and problem-solving., • Know Python (our main stack), though we're open to strong candidates from other OO backgrounds., • Have experience with serverless technologies (Lambda, EC2), asynchronous workflows, and cloud environments., • Are comfortable with relational databases, ideally PostgreSQL., • Bonus: experience with LLMs/generative AI, distributed systems., • Competitive salary (based on experience level)*., • Significant equity options package., • Work with an ambitious, smart, global, and fun team to transform a $1T global industry., • 20 days of PTO a year., • Global team offsites., • Gym reimbursement. Phone reimbursement., • Student stipend. *The salary range listed is an estimate and will vary based on a variety of factors. Final compensation will be determined during the offer stage based on relevant experience, performance during the interview process, and geographic location, and may therefore differ from the posted range.

Full-time Description ConnectOne Bank proves that putting people first is a better way to do business. At ConnectOne, we’re builders — of businesses, communities, and equity. Most importantly, we’re building opportunities. Our mission is to ensure our employees feel empowered to make important decisions, reach their potential and truly make an impact. ConnectOne is a growth organization by design; it is part of our DNA and we take pride in seeing our employees grow with us. Founded in 2005 by an entrepreneur, we have grown into a high-performing commercial bank, inspiring a new model for our industry’s future. By embracing technology and all the ways it can help us become a world-class service organization, we support small business owners by fueling their mission. People First is the blueprint for our culture. It is at the foundation of everything we do and the decisions we make. At ConnectOne, you have the opportunity to be a part of a dynamic culture and team. Develop your forward-thinking skills, thrive in an entrepreneurial setting, and succeed at “a better place to be”. ConnectOne Bank is an Equal Housing and Equal Opportunity Lender, and a member of the Federal Deposit Insurance Corporation. The Senior Data Engineer is the primary architect and builder of our data infrastructure. The purpose of this position is to design, develop, and maintain highly scalable data pipelines, robust data models, and a secure data warehouse. Operating primarily within an AWS ecosystem, this role ensures the reliable acquisition, transformation, and storage of critical business data to empower advanced analytics across the organization. • Support the Bank’s “People First” focus and rules of engagement—maintaining a professional demeanor, working as an active member of the CNOB team, providing clients excellent service, always striving to make CNOB “A Better Place to Be”, • Architect, build, and maintain data pipelines using Apache Airflow, ensuring seamless data movement across AWS S3 and Amazon Redshift., • Design and implement scalable data models using dbt Labs, transforming raw data into clean datasets optimized for analytical querying., • Facilitate the setup of new data sources, designing the architecture to securely and efficiently ingest data from third-party APIs, transactional databases, and external platforms into the data lake/warehouse., • Maintain a deep understanding of the underlying data model to troubleshoot bottlenecks, optimize Redshift query performance, and implement rigorous data quality testing and alerting., • Serve as a subject matter expert on data architecture, establishing best practices for code reviews, version control, and CI/CD workflows within the data engineering team., • Strong “People First” interest and ability., • Comprehensive understanding of cloud computing principles and cloud-native data architectures, specifically within the Amazon Web Services (AWS) ecosystem., • Deep knowledge of modern data warehousing concepts, including schema design and data modeling methodologies., • Understanding of data governance, data privacy regulations, and enterprise security best practices., • Expert-level proficiency in SQL and Python., • Hands-on mastery of dbt Labs, Apache Airflow, Amazon Redshift, and AWS S3., • Strong proficiency with version control systems (Git/GitHub) and command-line interfaces., • 7+ years of progressive, dedicated experience in Data Engineering, Data Architecture, or a heavily overlapping software engineering field., • The ability to quickly dissect complex pipeline failures, identify root causes in underlying data, and implement permanent solutions., • The aptitude to listen to non-technical stakeholders, understand their analytical needs, and translate those needs into technical data structures., • The capacity to thrive in a remote work environment, managing time effectively, and driving large-scale projects from conception to deployment with minimal oversight., • A natural meticulousness required to ensure absolute data accuracy and system reliability., • World class health, vision, and dental benefits on day one, • 401k with employer match, • Hybrid work from home (depending on role), • Employee appreciation events (team building, softball games, food truck days, etc..), • Employee assistance programs (EAP), • Wellness programs (flu shot, preventive care, health programs and services discounts, etc..), • Tuition reimbursement, • Employee Discount perks Studies have shown that individuals from underrepresented groups, may only apply to roles if they meet 100% of the qualifications. Roles evolve over time, especially with innovation, and you may be just the person we need. We hope you're open to learning new skills and growing with us. We encourage you to apply to continue making us “a better place to be!” ConnectOne Bank is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law. ConnectOne Bank also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If an accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition. Salary Description $160,000 - $180,000

About Lyra Health Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. About the Role: We’re looking for an exceptional Sr. Fullstack Software Engineer to join our team. We care deeply about making a difference in people’s lives and hope you do too! Remote candidates must be physically located within the United States. • Take ownership of the full-stack development process, from designing backend APIs to implementing the frontend components that will consume them, • Create lasting impact by building and continuously improving our Python and Java-based microservices, • Work with fellow engineering team members to collaboratively create and refine technical designs and solutions, • Collaborate with key partners including data science, product management, design, and behavioral health specialists, • Follow and promote best practices during all phases of software development, adhering to the highest quality and securitystandards, • Drive continuous technical improvement for our platforms and tooling, • Bachelor’s degree in Computer Science or related technical field, • 6+ years of experience developing enterprise or consumer web applications, • Relevant professional experience building scalable back-end services and APIs using Python and/or Java/Spring, • Relevant professional experience developing web applications with ___ and React Native, • Experience with TypeScript, Amazon web service and state-management libraries like Redux preferred

Director of Product Management - Streaming BUSINESS UNIT: CCR Media FUNCTION: Product Management REPORT TO: Chief Operating Officer CLASSIFICATION: Exempt NOTE: No H1B sponsorship LOCATION: Remote - US based EDUCATION: BS in Applied Mathematics, Computer Science, Engineering, IT/MIS or a related technical field; MBA or advanced degree preferred EXPERIENCE: 8+ years of experience in product development and strategy Position Overview CCR Media is the engine behind modern media. We build cutting-edge technology that captures and connects streaming and broadcast content across thousands of channels worldwide. Our platforms power the world’s leading media measurement, analytics, and technology companies by delivering real-time data, global scale, and the infrastructure required to innovate in today’s streaming-first ecosystem. Our clients are some of the largest Media Measurement, Media Analytics and Consumer Electronics companies in the world. The Director of Product Management – Streaming will lead the refinement and execution of CCR Media’s strategy to develop a content analytics and optimization platform that will underpin streaming measurement for the industry. This role is responsible for defining and building a recommendation engine which will determine the most important content to enable clients to fingerprint and measures across major streaming platforms; with the goal of maximizing measurable coverage and improving the ACR match rates for leading TV OEM platforms. This leader will design and operate a data-driven optimization framework that continuously analyzes viewing data from TV OEM platforms to refine and prioritize the streaming content CCR enables clients to analyze and measure. Sitting at the intersection of product, engineering, data science, and client service, the Director will leverage their network and deep understanding of the rapidly evolving streaming ecosystem to identify gaps and opportunities in the market. They will then use this knowledge to create scalable, high-impact products that strengthen CCR Media’s capabilities and industry leadership. What You’ll Accomplish Streaming Content Strategy & Optimization • Own the strategy and execution of CCR Media’s streaming content measurement optimization framework; focused on improving effective match rates across OEM ACR platforms, • Develop and manage a close-loop, data-driven optimization model that continuously analyzes performance data and adjusts content capture priorities to maximize measurable coverage, • Define and evolve streaming app and content cohort prioritization strategies, ensuring operational teams have clear guidelines, service-level expectations and execution frameworks, • Balance premier content capture and backlog depth to maximize detection lift and measurable signal coverage across the streaming ecosystem, • Allocate and optimize daily fingerprinting capacity across prioritized content cohorts to maximize measurement impact, • Analyze weekly performance metrics, detection lift, and match-rate trends to identify drivers of improvement and areas for further optimization, • Continuously refine the content recommendation engine and prioritization models using real performance data and feedback loops, • Translate OEM viewing data and detection analytics into actionable product insights that improve measurement coverage and fingerprinting efficiency, • Identify opportunities to increase match rates by optimizing content selection, capture timing, content retention policies and fingerprinting workflows, • Evaluate performance drivers and reallocate operational resources based on lift per hour and measurable detection improvements, • Oversee the operational frameworks responsible for streaming content harvesting, ingestion, and fingerprint generation across streaming apps and linear environments, • Ensure operational teams execute daily harvesting activities aligned with Product-defined content strategy and prioritization models, • Establish scalable workflows for content harvesting, ingestion, and fingerprint validation across multiple streaming platforms, • Ensure time-sensitive programming, including premieres, live sports, and major streaming events meet strict SLA targets (including sub-hour ingestion windows), • Serve as the product owner and strategic lead bridging product strategy, engineering, data science, and client stakeholders, • Translate evolving dynamics within the streaming ecosystem into scalable product capabilities that strengthen CCR Media’s measurement platform, • Partner with client teams and OEM partners to ensure CCR Media’s solutions deliver high-quality, scalable detection coverage across streaming platforms Experience & Background • 8+ years of experience in product management, media technology, streaming platforms, or measurement/analytics solutions, • Experience working in the connected TV (CTV), ACR, streaming analytics, media measurement, or digital video ecosystem, • Proven track record of owning data-driven product strategies that optimize performance metrics at scale., • Experience working with or supporting OEM TV platforms such as Vizio, Samsung, LG, Roku, or similar connected TV ecosystems, • Familiarity with the streaming content landscape, including SVOD, AVOD, FAST channels, live sports streaming, and major apps such as Disney+, Prime Video, Netflix, YouTube, and others, • Experience working cross-functionally with engineering, data science, analytics teams, and enterprise clients to deliver scalable technology products, • Strong understanding of streaming media distribution, content fingerprinting, ACR technologies, or media signal detection systems, • Experience building or operating data-driven optimization frameworks that leverage performance metrics to improve product outcomes, • Familiarity with data analysis, experimentation frameworks, and KPI-driven product iteration, • Experience leveraging third-party data sources and industry signals to inform product strategy and prioritization, • Strategic thinker with the ability to translate industry dynamics into scalable product capabilities, • Strong analytical mindset with the ability to interpret data and drive continuous optimization, • Excellent communicator capable of bridging technical teams, operational teams, and client stakeholders, • Ability to build structured frameworks, processes, and prioritization models that scale across complex streaming environments Ideal Candidates would have experience working for or with organizations such as: • Media measurement and analytics companies (e.g., Nielsen, Comscore, VideoAmp, Samba TV, iSpot, Gracenote), • Connected TV or OEM platform companies (e.g., Roku, Samsung Ads, LG Ads, Vizio, Amazon), • Streaming technology platforms or media infrastructure providers At CCR Technologies, the parent company of CCR Media, you are not just joining a company, you are becoming a part of a team that has been delivering innovative technology solutions for nearly four decades. We’re a nationally recognized, award-winning organization committed to excellence, growth, and creating an environment where people love to work. As a ten-year ___ certified employer, we take pride in fostering a culture grounded in our values of: • Pursue Human Excellence, • Partner to Win, • Create Value, Own the Outcome At CCR, you’ll join a high-growth, high-performance organization that values driven, adaptable individuals who want to make an impact in an innovative and agile environment. It’s a place where you can truly build your future. Want to see more about our story, follow the link ___ Salary Description $180-250K/year (inclusive of bonus)

Reports to: Database Manager Location: Remote (U.S. based) - Ideally in one of our Hub Cities Compensation: $95,000 - $110,000 annual + discretionary performance bonus Envision Horizons is a global marketplace growth agency specializing in Amazon, Walmart, and other major retail media networks. Our team helps brands build awareness, capture market share, and drive profitability through data-driven strategy and execution. We believe high-performing teams are built on trust, curiosity, and the power of collective expertise. As a leading force in global eCommerce acceleration, our diverse, tech-driven professionals don’t just react to the industry; they shape it. By fusing ambitious thinking with compassion, we deliver exceptional client outcomes while making space for every individual to create, grow, and genuinely thrive. Each team member influences our evolution, enjoying flexibility and support unmatched by larger organizations. Here, your impact is real, your ideas matter, and your career trajectory is limitless. Join Envision Horizons as a Full Stack Developer and help us build the next generation of internal tools and services! In this role, you will be an essential part of our engineering team, contributing to the development and maintenance of the marketing, analytics, and reporting platforms that drive our global eCommerce strategy. You’ll work across the full stack to implement critical features, optimize data workflows in .NET and SQL, and ensure our systems provide an elegant experience for our internal teams. This role is a perfect fit for a developer who has mastered the fundamentals and is ready to take on more ownership in a fast-paced, data-driven environment. At Envision Horizons, you’ll enjoy a remote-first culture that values curiosity and provides the support you need to refine your technical expertise while making a real impact on our business growth. • Support & Develop: Build and maintain backend services and RESTful APIs in .NET (C#), focusing on clean, readable code that powers our internal operations., • Data Execution: Write and optimize SQL queries (MySQL) to manage data flow and help the team extract meaningful insights for client reporting., • Enhance UI/UX: Update and improve internal tool interfaces using Razor (.cshtml) and vanilla JavaScript, ensuring a smooth and functional experience for our strategy teams., • Learn & Integrate: Assist in connecting third-party APIs (like Amazon and SmartScout) under the guidance of senior engineers to expand our platform’s reach., • Maintain Quality: Proactively troubleshoot and debug code to ensure system stability, taking ownership of the reliability of the features you build., • Collaborative Growth: Participate in sprint planning and brainstorm sessions, contributing ideas while learning from a team of seasoned eCommerce experts., • Code Stewardship: Engage in peer code reviews to maintain high standards and accelerate your own professional development., • 1–3 years of professional experience in software development, with a focus on building and maintaining web applications., • Strong foundational knowledge of C# (.NET) and a solid understanding of how RESTful APIs function., • Proficiency with SQL (MySQL or similar); you should be comfortable writing queries, joining tables, and managing data integrity., • Experience with Front-End Basics: You have a working knowledge of Razor views (.cshtml) and are comfortable writing vanilla JavaScript, HTML, and CSS without relying solely on heavy frameworks., • Familiarity with Git: You understand standard version control workflows and are comfortable collaborating in a shared codebase., • Adaptability: You thrive in a dynamic, remote-first environment and are excited to grow your skills within the e-commerce and retail media space., • Problem-Solving Mindset: You are a clear communicator who enjoys deconstructing technical challenges and is eager to learn new systems., • Initial exposure to AWS services (S3, RDS, or Elastic Beanstalk)., • A desire to learn or previous exposure to e-commerce APIs (Amazon, Walmart, Shopify)., • Competitive base salary and discretionary bonus, so your results and ambition are truly rewarded., • Fully remote culture, with collaborative hubs in New York, Boston, Chicago, Denver, Salt Lake City, and Seattle; join us from anywhere, but connect where opportunity grows., • Comprehensive health, vision, and dental insurance with a minimum company contribution, 401(k) match to plan for your future, and flexible PTO and wellness days to support both your personal and professional well-being., • Career growth support, ongoing learning opportunities, 1:1 leadership coaching program, and structured mentorship opportunities., • Engaging virtual team events and activities throughout the year., • Culture-Driven: Our values: Be a Leader, Get It Done, Be Inquisitive, and Have Humility, are more than words. They’re the foundation of every win and the reason our team stays and grows., • Empowered Growth: With open leadership, mentorship, and real opportunities for upskilling and career pathing, your ambition won’t hit a ceiling here., • Opportunity for Impact: Small enough that your voice matters and big enough to work with the world’s most exciting brands. Important Notice: Recruitment Fraud Warning Envision Horizons has recently been made aware of fraudulent recruiting activities involving individuals falsely claiming to represent our company. Please note that we never ask candidates for personal financial information, money, or payments at any stage of the hiring process. We also do not use Telegram or other informal messaging apps for interviews or official recruitment communication. All legitimate communication from our recruitment team will come from an email address ending in @envisionhorizons.com, and interviews are conducted only through our official channels, including email and JazzHR, our recruitment platform. If you are contacted by someone claiming to represent Envision Horizons and the communication seems suspicious, please do not share any personal information or send any money. Instead, report the incident by emailing ___ so appropriate action can be taken. Your safety and trust are our priority.

About us At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe. The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Endicia, Metapack, GlobalPost, Packlink, and Return Rabbit. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart. Our values Win as One. Delight Customers. Deliver Great Outcomes. About the role The primary purpose of the Field Customer Success Manager position is to build and maintain strong relationships with our most strategic customers. Customer Success Managers (CSMs) learn their customer’s business goals and help them achieve those goals through the use of Auctane products and services. CSMs look for opportunities to make a customer's account as efficient as possible, as well as look for potential areas of monetization. Responsibilities include maintaining a strong knowledge of ShipStation and E-Commerce, specifically in regard to carrier choice and understanding what services yield the highest return in company monetization. Field CSMs perform these functions while embedded in the market they serve which allows them to meet with their customer face to face as often as needed. Being based in the market they serve better enables them to build strong trust and prevent customer and revenue churn. This position is remote and is based in Pittsburgh, PA or Greensboro, North Carolina or Raleigh, North Carolina. Travel Requirements: Spend 3-4 days per week physically with customers at their shipping locations Travel to Auctane’s home office or other training/meeting locations within the US 2-4 times per year Sales Perks: • 🌴 Fully Paid Annual International President's Club Trip (Auctane Employee Plus One), • 🌐 Exciting and Motivating Annual Global Revenue Kick Off Week at HQ in Austin, TX, • 💰Competitive Compensation Packages Salary Range for CO applicants is: $100K base + $24K variable commission. About the team The Customer Success department's purpose is to to build and maintain strong relationships with our most strategic and highest revenue producing customers. The team provides customers with exceptional service and technical expertise in shipping, logistics, software and hardware. The department drives retention, increases merchant shipments by saving them time and money, and helps the business to grow profitable revenue by recommending and implementing Auctane products and services. What will you be doing? • Researches and analyzes current accounts for signs of efficiency and potential for monetization, • SalesForce, Looker, MGMT, • In-depth understanding of ShipStation Applications and E-Commerce markets., • Read and interpret documentation and use critical thinking to resolve issues and communicate functionality of the application to users., • Initiates escalations for cases that need more extensive troubleshooting, code changes, or other developer support utilizing a standard escalation process., • Ability to use programs like Jira, ZenDesk., • Knowledge of ShipStation’s new and existing features and integrations through release notes, documentation, and training., • Ability to research individually using resources and draw conclusions using critical thinking., • Ability to write clear and concise notes with appropriate detail following the escalation procedures., • Get in contact and meet with customers to inform them of potential savings and changes in their account that will benefit their process as well as what they are spending with their carriers., • Ability to use programs like Looker, SalesForce, and MGMT, • Knowledge of ShipStation’s new and existing features and integrations through release notes, documentation, and training., • Ability to recognize deficiencies within accounts in terms of process and workflow., • Knowledge of best practices in shipping given the customer’s selling vertical., • Knowledge of carriers and the shipping industry of the current day., • Ability to communicate complex carrier information in a way that is consumable to the customer., • Communicates trending questions, issues, and product suggestions internally, clearly and concisely., • In-depth knowledge of ShipStation, • Ability to clearly explain and define issues and expectations., • Collaborates with other departments to ensure the customer experience is seamless., • Ability to clearly explain and define issues and expectations, with all necessary details., • Assist ShipStation support staff with resolving escalated customer conversations, • Work with ShipStation support agents on tactics to help de-escalate volatile customer conversations., • Meet with customers to analyze their account for deficiencies in workflow, automation, and carrier spend, as well as look for monetization opportunities., • Travel to customer locations and provide in-person guidance and partnership, • Deliver Business Reviews and other value added materials (Carrier Cost Analysis Reports, Feature launch materials, etc) to customer in person at their business/shipping locations, • In the event of major platform issues or any kind of business interruption, join the customer in person at their location, triage the issue in real time, and demonstrate our commitment to resolution What are we looking for? • Four or more (4+) year’s of account management and/or customer service experience, • Proven experience managing 15-30 enterprise customers OR 30-50 enterprise and SMB customers, • Has experience doing quarterly in-person customer visits, • Experience with B2B or SaaS software preferred, • High School Diploma or G.E.D required, • Based locally in the Pittsburgh, Greensboro or Raleigh market. Field CSMs perform these functions while embedded in the market they serve which allows them to meet with their customer face to face as often as needed. Being based in the market they serve better enables them to build strong trust and prevent customer and revenue churn. The Tech • Salesforce, • Zoom, • Zendesk, • JIRA, • Slack, • G Suite, • Looker What do we offer? • 🛬Take the reins of your time off with our Flex Time Off policy – because work-life balance should always be in your hands!, • 🌅 We offer 12 paid holidays for all of our US employees!, • 💰401k employer matching program – because your future deserves a friendly boost!, • ⭐️We conduct annual merit reviews to recognize and reward your hard work and achievements., • 🏐 Health and Wellness: The well-being of our team is super important to us. Choose from different options that include medical, dental, and vision plans., • 🧠Employee Assistance Program. We offer up to 8 free mental health sessions., • 💪🏽We offer gym discounts to help you stay fit and healthy!, • 📚We offer education reimbursement to all employees, ensuring that you can pursue your educational goals while excelling in your career with us. Invest in your future and let us support your growth every step of the way., • 🔗 Employee Referral Program! We reward employees helping us find top talent!, • 💜 An inclusive and upbeat work environment. The personality and opinions of each of our team members are important and valid; we aim to offer all employees a safe environment where they can be themselves and thrive., • 🏢 Attractive HQ in the heart of central Austin, Texas. Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.) • Sit for prolonged periods of time, • Utilize wrist and hands for a prolonged period of time, • Walk short distances, • Stand for short periods, • Speaking and conversing with others, • Lift up to 25lbs without assistance up to chest height Equal Opportunity Employer/Veterans/Disabled If you are based in California, we encourage you to read this important information about the ShipStation Privacy Policy for California residents___

Join Revive Media to help advertisers across the country scale their localized ads. Our business is in the midst of transforming from a services agency to a product-led business with our new native platform. This new platform is currently used internally and will need support to drive adoption across the organization before pivoting to sell it more broadly in the future. As a Senior Back-End Developer, your primary responsibility will be to design, develop, and maintain robust and high-performing back-end systems that meet our growing business needs. Partnered closely with the product management and front-end development teams as well as our principal architect, you will play a critical role in the entire application lifecycle, focusing primarily on coding, debugging, and testing back-end APIs and integrations into third-party systems. Your in-depth knowledge and expertise in C# and .NET frameworks will be instrumental in continuing to build a scalable and maintainable internal and customer-facing application. We are a remote-first culture and virtual team of high-performing professionals with diverse backgrounds located across many time zones, including North America, Europe, and Asia. We prioritize asynchronous communication and documentation but come together as a team to solve hard problems. • Development and Coding, • Write clean, scalable, and well-documented code in C# using .NET 10 and Entity Framework., • Develop and support software including applications, database integration, interfaces, and new functionality enhancements., • Coordinate with cross-functional teams to ensure project meets business objectives and compliance standards., • Build and maintain unit and integration tests for critical software components., • Team Collaboration and Leadership, • Collaborate with product managers and front-end developers to establish objectives and design more functional, cohesive codes to enhance user experience., • Assist product managers in determining a realistic level of effort and timeline for a given feature or scope of work., • Collaborate with internal teams and vendors to fix and improve products., • Document development phases and monitor systems., • Compliance & Best Practices, • Implement code using secure development best practices., • Select and update packages used within the application to ensure a high level of security and maintainability., • Ensure software compliance with GDPR or other regulatory standards as required., • Experience: Minimum of 5 years of experience in back-end development with a strong emphasis on C# and .NET framework., • Programming Languages: Highly proficient in C#. Familiarity with TypeScript and/or React is preferred but not required., • .NET Framework: Extensive experience with .NET, minimally .NET 6, with a preference for candidates who have experience with .NET 10., • Database Management: Proficient in SQL and experience with database design and management. Knowledge of NoSQL databases is a plus., • API Development: Extensive experience in developing and integrating RESTful APIs, preferably using Minimal API., • Dependency Injection: Thorough understanding of dependency injection concepts and experience with its implementation., • ORM: Experience with a modern ORM like Entity Framework., • Amazon AWS: Familiarity with AWS and the .NET tools used to interact with the various services like SNS, SQS, SES, S3, Lambda, Bedrock, etc., • Analytical Skills: Strong problem-solving skills and the ability to think algorithmically., • Communication Skills: Excellent verbal and written communication skills., • Independence: Ability to make decisions independently and collaborate where necessary., • Teamwork: Ability to collaborate with team members and work under pressure in a fast-paced remote environment., • Time Management: Excellent organizational and time management skills., • Continuous Learning: A strong commitment to continuous personal and professional development., • Location: Based in the United States of America___, • Comprehensive healthcare including medical, vision & dental benefits covered at 100% for employees and 50% for dependents, • We're fully Remote and offer a remote working stipend, • Flexible PTO - take what you need, when you need, • Coffee or Tea Subscription, • Monthly 3 day weekend Revive Media provides the wage it reasonably and in good faith expects to pay for all remote roles and as otherwise required by applicable law. The expected annual base pay for this role is $160,000 - $190,000. Actual compensation may vary within the listed range based on a wide array of factors including, but not limited to, skill set, experience, and specific geographic location. The range listed is just one component of our total compensation package for employees and does not include equity and variable pay. Revive Media is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We assess all qualified candidates on the basis of skill, experience and talent.

Company Overview Avy is a well-funded stealth-stage startup that is revolutionizing how people work with each other and their computers. Our vision is to create a future where humans and computers work together side-by-side in seamless collaboration. We believe in the power of teamwork, trust, and the potential for humans and computers to enhance each other's capabilities. With this vision in mind, we are building innovative software solutions that empower individuals and teams to achieve their best work. What You Will Do As a founding Senior Mac Engineer at Avy, you will play a pivotal role in bringing our product vision to life and have exceptional prospects for growth in a fast-paced environment. You will have the chance to build high-quality software that bridges the gap between humans and computers. Your work will involve: • A combination of low-level OS-integration, creative UI design, and overall application polish., • Collaborating with your talented teammates, as we believe it is essential to leverage each other's strengths to create remarkable products., • Developing code in a manner that balances both speed and quality, so the team can meet its goal to ship quickly while maintaining a focus on long-term sustainability., • Minimum of 6 years of experience as a high-performing software engineer., • Strong expertise in Apple ecosystem development, including iOS and macOS, Swift and Objective-C, SwiftUI, AppKit, and UIKit., • Curiosity about machine learning and AI, with some experience building products in these areas., • Competitive salary complemented by meaningful equity incentives., • Comprehensive benefits package, including 401K with company match, HSA, health, vision, dental, disability, and life insurance., • Paid time off., • Developer-worthy equipment and tools are provided to ensure you have all you need to excel., • Nearly endless opportunities for growth and advancement as the company succeeds and meets its objectives., • Avy follows a "pragmatic hybrid" work approach, combining the benefits of remote work with the undeniable value of occasionally scheduled in-person collaboration. While you can be based anywhere in the USA, there will be occasional travel to our offices in Utah and future locations, such as New York City. Apply now with your resume and a cover letter that showcases your passion and fit for this role.

As a Solutions Engineer, you will be the primary technical resource for our Mid-Market Accounts team. You will share your product and technical expertise through presentations, product demonstrations, and technical evaluations (Proof Of Values). As the technical expert, you will work with clients to understand their requirements and pain points, then design the right solution for their business needs. During the sales cycle you will guide clients through trials and POVs, demonstrating Sumo Logic’s ability to meet and exceed their requirements and building a positive relationship that will provide continuous value to our customers. Finally, you will have the opportunity to work cross-functionally with our Product Management and Engineering teams to share your knowledge and experiences to ultimately improve our business and our customers’ success. We seek talent who wants to leverage their technical and people skills to help deliver solutions to clients directly and become a trusted advisor in the process. Above all else, you should be highly self-motivated and extremely curious to learn more Sumo Logic and the vast problems that it can solve. Responsibilities • Partner with the Account Executives to understand customer challenges and mains, and articulate Sumo Logic’s value proposition, vision, and strategy to customers, • Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility, • Understand and help orchestrate all phases of the sales cycle, including leading technical validations during the Proof of Value phase, • Be successful working with all levels of an organization, from executives down to individual developers and Site Reliability Engineers, • Deliver product and technical demonstrations of the Sumo Logic service, • Work cross functionally with Product Management and Engineering to improve the Sumo Logic service based on your experience with customers Requirements • B.S. in Computer Science, Engineering, or a related field; M.S. in Computer Science, Engineering, or a related field (preferred), • 2+ years as a Solutions Engineer (preferred), Solutions Architect (preferred), Sales Engineer (preferred), Implementation Consultant, Support Engineer, Site Reliability Engineer, or a Software Developer with experience leading projects and/or working with customers, • Hands on knowledge of Security related products, technologies, and sources such as IDS/IPS, SIEM/Log Management, Network / Endpoint Security, Threat Detection, Incident Response, MSSP/MDR, Threat Feeds, CASB, etc, • Experience with open source collections (Telegraf, FluentBit, FluentD, Open Telemetry, etc.) (preferred), • Experience with leading and running technical validations like Proof of Value (preferred), • Experience selling and working with pure SaaS solutions in multi-tenant architectures, • Experience with Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure (certification is preferred), • A broad background and understanding of technical infrastructure (servers, networking devices, storage, etc.), • Modern application architecture (micro-services, containers) understanding and experience working with Kubernetes, Docker, and/or Lambda (preferred), • Experience with various monitoring tools like Splunk, Datadog, Elastic, New Relic, etc. (preferred), • Comfortable working in a dynamic, fast-paced startup environment and experience at a successful startup (preferred), • Strong written and verbal communication skills, as well as business and technical acumen Sumo Logic, Inc. helps make the digital world secure, fast, and reliable by unifying critical security and operational data through its Intelligent Operations Platform. Built to address the increasing complexity of modern cybersecurity and cloud operations challenges, we empower digital teams to move from reaction to readiness—combining agentic AI-powered SIEM and log analytics into a single platform to detect, investigate, and resolve modern challenges. Customers around the world rely on Sumo Logic for trusted insights to protect against security threats, ensure reliability, and gain powerful insights into their digital environments. For more information, visit___ ___. Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection. The expected annual base salary range for this position is $114,000 - $133,000. Compensation varies based on a variety of factors which include (but aren’t limited to) role level, skills and competencies, qualifications, knowledge, location, and experience. In addition to base pay, certain roles are eligible to participate in our bonus or commission plans, as well as our benefits offerings, and equity awards. Must be authorized to work in the United States at time of hire and for duration of employment. At this time, we are not able to offer nonimmigrant visa sponsorship for this position. #LI-REMOTE

Company Overview: At Wayvia, we help the world’s top brands stay ahead—using AI, data, and innovation to shape the future of commerce. Whether you’re charting a new path or leveling up your journey, Wayvia is where your career can go further. We’d love to meet you. We help global brands connect with their shoppers in ways that are relevant, respectful, and real. And we do the same for each other—with trust, transparency, and the human connection that makes great work possible. At Wayvia, you’ll find a team that’s curious, collaborative, and always up for solving what’s next. We move fast, think boldly, and support one another in building something that matters—for our clients, for shoppers, and for each other. Job Brief: The Customer Success Manager is responsible for owning a designated book of business and managing the complete customer lifecycle, from onboarding to renewal. This role requires executing at a high level to achieve goals related to retention, growth, and customer satisfaction. Essential Function & Responsibilities: • Manage full customer lifecycle: onboarding, adoption, expansion selling, and renewals., • satisfaction targets., • Lead customer retention initiatives and strategies., • Collaborate with new sales and internal teams to onboard and support new customers, becoming trusted advisors to existing customers., • Develop expertise in e-commerce and our product suite, providing valuable insights to customers for achieving business objectives through data analysis and reporting., • Create success plans and conduct executive-level quarterly business reviews., • Build cross-functional relationships at both user and executive levels across multiple internal teams and brands. Minimum Qualifications: • Bachelor’s Degree or equivalent experience., • Experience in Account Management or Customer Success working in digital media, e-commerce, technology platforms and/or a SaaS company., • Proven ability to manage and grow a substantial book of business and share best practices with peers., • Experience with major retailers (e.g., Amazon, Best Buy, Walmart) is a plus., • Strong multitasking and prioritization skills; ability to manage competing priorities effectively., • Project Management experience or skills are strongly desired, • Account planning is a plus, • Experience with Google Analytics and Digital Marketing are strongly desired, • Previous experience with performance-based compensation tied to sales/revenue and retention goals. Benefits: Wayvia encourages a healthy work-life balance and commitment to employee wellbeing. We are consistently evaluating areas to support and foster a community of engaged employees. Wayvia is an international employer so some benefits offering will vary from country to country, however, below you can see employer sponsored contributions: • Flexible work-from-home arrangements, • 401K Match, • Flexible vacation, • Medical/Dental/Vision, • 16 weeks of paid parental leave (US), • Technical stipend, • Professional development programs, • Wellness programs Location: This is a remote position open to candidates based in the United States. Wayvia is an equal opportunity employer that is committed to inclusion and diversity.

We’re on a mission to eliminate every software bug in the world. Companies spend over $70 billion a year on software testing…with not-so-great results. Bugs continue to wreak havoc on customers and prevent companies from achieving their goals. QA Wolf is the first QA solution that guarantees automated test coverage. We help world-class teams ship faster and more confidently and are the top rated QA solution on G2. QA Wolf is backed by top-tier venture capital and industry leaders including Scale, Inspired Capital, and founders of PayPal and AngelList. The founding leadership team brings experience from Amazon, Bridgewater, ZipDrug, and more. QA Wolf is headquartered in Seattle and is a remote-first team. We are looking for a strategic, revenue-owning Customer Success Manager (CSM) to join our team. Location: Remote in US, UK, or Canada* We are looking for someone who: * Has 3+ years of experience as a Customer Success Manager or Account Executive managing full-lifecycle relationships in a technical SaaS environment with multiple stakeholders * Has proven success carrying a quota for renewals and/or expansions, with a strong track record of driving retention and growth * Is skilled at engaging VP- and C-level stakeholders, particularly in Product, Engineering, and QA * Thrives in early-stage startups where adaptability, ownership, and initiative are key * Thinks strategically and connects product value to customer business outcomes * Shares our values Things you will do: * Manage a portfolio of 20–25 customers across onboarding, adoption, renewal, and expansion * Understand customer goals and workflows to drive outcomes and long-term value * Serve as a trusted advisor on QA and automated testing best practices * Create and execute success plans that clearly link product usage to business impact * Build and maintain alignment with technical and executive stakeholders * Identify risks early, handle objections, and manage escalations with clarity and urgency * Collaborate with sales, product, and engineering to share feedback and improve the customer experience * Own forecasting, renewals, and expansion opportunities across your accounts * Deliver against targets for Net and Gross Dollar Retention (NDR/GDR) We offer great compensation and many other benefits including: * Compensation * USD: $100K–$140K base | $120K–$180K OTE * CAD: $137K–$191.8K base | $164.4K–$246.6K OTE * GBP: £78K–£109.2K base | £93.6K–£140.4K OTE * 100% Medical, dental, and vision * 28 days of personal time off (PTO) * A remote-first culture allows you to work virtually anywhere Our Values ✨ Make magic. We want to build a magical product for our customers and magical place to work. Magic is striving for better than the best. Working with exceptional colleagues is exciting, inspiring, and the most important factor for creating a magical place to work. 📖 Be open. Being open provides context people need to make great decisions. Openness builds trust, showing progress creates momentum, and open learnings from failures help us get better. 💪 Have freedom and ownership. Giving people freedom instead of developing processes to prevent them from using their own judgement, creates better decision making and accountability. To give people freedom they must have the skills, context, and ownership mentality to solve problems self-directed. 💥 Deliver impact fast. Creative mavericks are motivated by doing great work, not by being told what to do. By creating a magical environment to attract talented people, by being open and providing context to make great decisions, then we can provide freedom and ownership for people to do great work and deliver impact fast. Learn more about our Mission and Values ___. Our Interview Process (Fast, Thoughtful, and Built for Builders ): * 30-minute intro with our Recruiting team — we’ll align on experience, goals, and what excites you * Technical conversation with Customer Success Leadership — a deeper dive into your technical expertise and how you approach real-world CS challenges * Take-home challenge — show us how you build relationships, dive deep with customers, and drive outcomes * Take-home review with Leadership — a mock CS call and deeper discussion on what it would look like to join the team * Final chat with the Hiring Manager — ensuring strong alignment on expectations, impact, and long-term growth * Offer + welcome to the team 🎉 Note: This is a fully remote position. However, all candidates must be physically located in and have legal authorization to work in the United States, Canada, or the United Kingdom, without the need for employer-sponsored work authorization, now or in the future. At this time, we are not sponsoring visas (e.g., H-1B, TN or E-3 in the United States) or supporting related work authorization.

About Us: Wrapbook is a smart, intuitive platform that makes production payroll and accounting easier, faster, and more secure. We provide a unified payroll platform that seamlessly connects your entire team—production, accounting, cast, and crew—all in one place. Wrapbook empowers production teams to manage projects, pay cast and crew, track expenses, and generate data-driven insights, while enabling workers to manage timecards, track pay, and onboard to new projects from any device. Wrapbook brings clarity and dependability to production payroll, while increasing the productivity of your whole team. Trusted by companies of all sizes, Wrapbook powers payroll for some of the industry’s top production companies, including SMUGGLER, Tuff, and GhostRobot. Our growing team of 250+ people across the USA and Canada, including entertainment and technology experts from SAG-AFTRA, DGA, IATSE, Teamsters, Amazon, Microsoft, Facebook, and more. Wrapbook is backed by top-tier investors, including Jeffrey Katzenberg’s WndrCo, Andreessen Horowitz, and A* Capital. We have raised $130M and are in a strong financial position. The Opportunity – Customer Support Specialist III (Remote - US) We are looking for an enthusiastic Customer Support Specialist III to join our Support organization. In this role, you’ll ensure our crew members and client users have their product questions answered and technical issues resolved quickly, accurately, and with care. Customer Support Specialist IIIs at Wrapbook work across a range of case types—from high-volume, repeatable issues to complex, high-context production scenarios. Depending on business needs and your strengths, you may be aligned to a team focused on Worker users and scaled support (Express Desk) or a team focused on non-Worker users and high-touch, relationship-driven support (Partnership Team). In all cases, you’ll play a critical role in ensuring payees are compensated compliantly and on time, while delivering a concierge-quality support experience. What you’ll do * Own a portfolio of cases and inbound interactions (email, live chat, and phone via Salesforce), serving as the primary point of contact from first touch through resolution for crew members and client users. * Diagnose and troubleshoot product behaviors and production workflows: investigate issues, reproduce bugs, identify root cause, and advise on next steps or workarounds. * Manage your case backlog with clear ownership and urgency: prioritize work by customer impact, SLA, and escalation risk; proactively follow up internally and externally until issues are fully resolved. * Partner closely with Customer Success, Payroll Ops, Product, and Engineering to resolve customer issues, translating customer context into actionable technical detail. * Identify trends and product gaps: log high-quality bug reports and product requests in Linear (or similar tools), including replication steps and business impact. * Escalate urgent or production-critical issues via PagerDuty or established escalation channels and help coordinate cross-functional response through resolution. * Deliver a concierge support experience: adapt communication style to the customer and situation, explain solutions clearly, and anticipate follow-up needs. * Contribute to team knowledge and operational excellence by creating and maintaining SOPs, templates, troubleshooting guides, and other internal documentation. * Support continuous improvement efforts by sharing best practices, surfacing opportunities for workflow optimization, deflection, or automation, and incorporating QA feedback into your day-to-day work. * Mentor and support junior teammates as needed through case guidance, escalation support, and modeling strong customer judgment and communication. What you’ll have * 2+ years of experience in customer support, technical support, or an administrative role supporting film and television production (or equivalent B2B SaaS experience). * Strong knowledge of Film & Television production workflows; Production Accounting or payroll experience is highly valued. * Confidence communicating with customers via phone, email, and live chat, including comfort being on the phone for extended periods when needed. * Excellent written communication skills, with the ability to document customer issues clearly and create effective internal tickets and documentation. * Proven troubleshooting and problem-solving skills, with a habit of researching, validating, and understanding solutions before communicating them. * Demonstrated ability to manage a case queue responsibly, multitask across multiple issues, and prioritize effectively in a fast-paced environment. * Comfort working in an early-stage, high-growth company where priorities evolve and adaptability matters. * Experience collaborating cross-functionally and a genuine enjoyment of working with others to achieve shared outcomes. * Familiarity with tools such as Salesforce, Linear (or similar bug tracking tools), PagerDuty, Slack, and Notion (or the ability to learn them quickly). Nice to have * Motion Picture Union Payroll experience. * Experience supporting high-volume case environments or complex, high-sensitivity customer scenarios. * Experience creating or maintaining SOPs, workflows, or training materials for support teams. * Experience identifying deflection opportunities, improving self-serve resources, or contributing to automation initiatives. * Experience contributing to QA programs, mentoring junior support staff, or supporting team enablement. * Experience creating operating procedures or content for AI-powered support tools. Why Join Us At Wrapbook, creativity meets technology — and not just in the product. In addition to a competitive salary and all the benefits you can expect from a fast-growing technology company, you’ll get access to a team of creative problem solvers and the chance to see your contributions make large impacts. Benefits include: * Unlimited Paid Time Off * Work from anywhere in Canada and USA * Health and Dental benefits * Up to $1,500 USD/ $2,025 CAD towards IT set up for your home * Up to 2% matching RRSP / 401K * Learning and Development opportunities * Up to $50 USD/ $67.50 CAD towards Internet/Cell phone service Our Pledge to Fostering an Inclusive and Safe Workplace: Wrapbook pledges to be a harassment- and discrimination-free space for everyone, regardless of age, disability, ethnicity, gender identity or expression, nationality, neurotype, personal appearance, political affiliation, professional background, race, religion, or sexual identity or orientation. Apply Now Have we got your attention? Submit your application today and a member of our Talent team will be in touch with you shortly! #LI-Remote

Location: Remote (U.S.-based, U.S. Citizens Only) Type: Full-Time GovWorx is a mission-driven technology company dedicated to supporting public safety agencies—including 911 Emergency Communications Centers, law enforcement, and fire/EMS departments—through responsible AI solutions. Our platforms, such as CommsCoach, BluAssist, and MedAssist, leverage operational data to enhance training, quality assurance, and performance evaluation, aiming to improve staffing, morale, and efficiency across public safety sectors. As a Lead Software Engineer at GovWorx, you will be responsible for leading a team through the design, planning, and implementation phases of our Software Development Lifecycle. This includes driving software design and architecture for the team’s projects, being hands-on with the development work, and providing peer review and guidance for the other engineers on the team. You will be expected to be self-driven and adhere to our quality, security, and architecture standards. Note: This role is open exclusively to U.S. citizens due to the sensitive nature of the data and regulatory compliance requirements. * Team Management: * Ensure efficient team operations including standups, retrospectives, and other ceremonies. * Peer review and adherence to company development processes and standards. * Participate in hiring and team member performance evaluations/coaching. * Software Design & Architecture: * Produce clear architectural diagrams, documentation, and implementation plans. * Follow company architectural guidelines and industry best practices whether developing software for distribution as Software as a Service or on-premises. * Software Development: * Ability to write code across the entire stack; front-end, backend, and database. * Ability to write meaningful automated tests including Unit Tests, integration tests, and functional automation (e.g. Selenium, Playwright, etc). * Collaboration and Support: * Work closely with cross-functional teams, including engineering and customer success. * U.S. Citizenship required. * Bachelor’s degree in Information Technology, Computer Science, or a related field. * Minimum of 5 years of experience as an individual contributor working in software development, preferably within SaaS or technology-driven organizations. * Minimum of 2 years leading software development teams. * Expertise in .NET and/or Java (Spring Boot experience a major plus). * Experience with React, Angular, or other modern javascript frameworks. * Experience writing and documenting public & private APIs. * Experience with Amazon Web Services and Infrastructure as Code. * Experience with Relational Databases such as MySQL, Postgres, etc. * Alternative datastores such as OpenSearch, Redshift, etc. are a major plus. * Strong understanding of web development frameworks and architectures. * Strong understanding of VOIP/Telephony including protocols like SIP, SDP, SIPREC, RTP, etc. * Understanding of handling and manipulating audio streams/codecs. * Excellent problem-solving skills and the ability to work independently in a remote environment. * Strong communication and interpersonal skills, with the ability to collaborate effectively across teams. * Experience with CJIS compliance is highly preferred. * Background in public safety, emergency communications, or related fields. * Familiarity with AI-driven platforms and their security considerations. At GovWorx, you'll be part of a team committed to making a meaningful impact on public safety through innovative technology solutions. We offer a collaborative, remote-friendly work environment where your contributions will directly influence the safety and efficiency of first responders nationwide. If you're interested in this opportunity or know someone who would be a great fit, please reach out to us. We're excited to find a dedicated professional to lead our IT and security initiatives as we continue to grow and support our public safety partners.

Kurzprofil Initiativbewerbung bei escape Willst Du ein Digitaler Werkzeugmacher werden? Deine Aufgaben Bewirb Dich initiativ bei uns! In unserem Team kannst Du Dich vielseitig mit Deinen Bestrebungen und Deinem Knowhow einbringen. Sei kreativ, zeig Initiative, nimm aktiv Einfluss auf die Zukunft von cellms®! Das erwartet dich: • Architektur entwerfen & Software designen, • Automatisieren, automatisieren, automatisieren (Docker, Ansible, GitLab CI/CD, Cypress), • Planen & Analysieren (Jira, Confluence), • Produkt- und Projektmanagement, • Tech-Stack evaluieren und neue Technologien einführen, • Kubernetes, Microservices, Serverless (u.a. mit Amazon ECS, EKS und Lambda), • Cloud API Integration (z.B. Kommunikationsdienste, Track&Trace, E-Mail-Marketing, etc.), • Security, Performance, Effektivität Du bist • eine sympathische gute Teamplayer/in, • eine Student/in der Informatik oder eines verwandten StudiengangsDu hast, • sehr gute Deutschkenntnisse (min. C1), • eine hohe Lernbereitschaft, Motivation und Spaß an technischen Herausforderungen, • einige Kenntnisse der (Programmierung und von Datenbanken) oder etwas anderm? Als Teil von escape arbeitest Du in einem angenehmen Arbeitsklima zusammen mit netten Kollegen mit ordentlich Knowhow. Du erhältst Einblick in viele Arbeitsbereiche. Angefangen von den vielseitigen Anforderungen bei der Digitalisierung von Geschäftsprozessen über agile Software-Entwicklung, dem Projektmanagement, dem Produktmanagement verbunden mit guter Team-Arbeit an modern ausgestatteten Arbeitsplätzen vor Ort oder auch remote. Über uns Willkommen bei escape - Seit 1996 sind wir als Softwareentwickler tätig und bieten innovative Software-Lösungen und digitale Werkzeuge für das Projektgeschäft unserer Kunden. Vor über zehn Jahren haben wir die Software cellms® ins Leben gerufen, die sich mittlerweile zu einer leistungsstarken und vielseitigen Lösung für den Mittelstand entwickelt hat. Unsere Module decken ein breites Spektrum ab, darunter Content-Management-Systeme (CMS), PIM, Shop- und Warenwirtschaftssysteme (ERP), Event- und Konferenz-Management sowie Customer-Relationship-Management (CRM) und E-Mail- und Social-Media-Marketing-Tools. So können wir die unterschiedlichen Fachkontexte der Projektanforderungen unserer Kunden optimal abbilden. Mit unserem engagierten Team von über 20 Fachleuten erweitern wir kontinuierlich den Funktionsumfang von cellms® und passen unsere Lösungen an die spezifischen Bedürfnisse unserer Kunden an. Zu unseren Partnern zählen renommierte Institutionen wie die SPD, die Deutsche Oracle Anwendergesellschaft (DOAG), die Verwertungsgesellschaft Bild-Kunst und die Kunsthochschule für Medien in Köln. Wir bieten unseren Kunden eine nachhaltige Betreuung und begleiten sie bei ihren Digitalisierungsvorhaben, wobei unser Projekt- und Produktmanagement stets aus einer Hand erfolgt. Werde Teil unseres escape-Teams und bringe dich mit deinen Vorlieben, Stärken und Fähigkeiten ein. Wir leben Digitalisierung, und Software-Entwicklung im Fachkontext ist unsere Leidenschaft. Bei uns kannst du aktiv mitgestalten – egal, ob es um Softwarearchitektur, Technologie-Stack, Prozesse, User Experience oder das Know-how in den Geschäftsfeldern unserer Kunden geht. Auch in der Organisation von escape im Verwaltungs-, Buchhaltungs- und Personalbereich bist Du bei uns willkommen. Wenn du bereit bist, anzupacken, bist du bei uns genau richtig.

Location: Remote (U.S.-based, U.S. Citizens Only) Type: Full-Time GovWorx is a mission-driven technology company dedicated to supporting public safety agencies—including 911 Emergency Communications Centers, law enforcement, and fire/EMS departments—through responsible AI solutions. Our platforms, such as CommsCoach, BluAssist, and MedAssist, leverage operational data to enhance training, quality assurance, and performance evaluation, aiming to improve staffing, morale, and efficiency across public safety sectors. As a Software Engineer at GovWorx, you will be contributing on a team through the design, planning, and implementation phases of our Software Development Lifecycle. This includes participating in software design and architecture for the team’s projects, directly contributing to the development work, and providing peer review and guidance for the other engineers on the team. You will be expected to be self-driven and adhere to our quality, security, and architecture standards. Note: This role is open exclusively to U.S. citizens due to the sensitive nature of the data and regulatory compliance requirements. * Software Design & Architecture: * Produce clear architectural diagrams, documentation, and implementation plans. * Follow company architectural guidelines and industry best practices whether developing software for distribution as Software as a Service or on-premises. * Software Development: * Ability to write code across the entire stack; front-end, backend, and database. * Ability to write meaningful automated tests including Unit Tests, integration tests, and functional automation (e.g. Selenium, Playwright, etc). * Collaboration and Support: * Work closely with cross-functional teams, including engineering and customer success. * U.S. Citizenship required. * Bachelor’s degree in Information Technology, Computer Science, or a related field. * Minimum of 5 years of experience as an individual contributor working in software development, preferably within SaaS or technology-driven organizations. * Expertise in .NET and/or Java (Spring Boot experience a major plus). * Experience with React, Angular, or other modern javascript frameworks. * Experience writing and documenting public & private APIs. * Experience with Amazon Web Services and Infrastructure as Code. * Experience with Relational Databases such as MySQL, Postgres, etc. * Alternative datastores such as OpenSearch, Redshift, etc. are a major plus. * Strong understanding of web development frameworks and architectures. * Excellent problem-solving skills and the ability to work independently in a remote environment. * Strong communication and interpersonal skills, with the ability to collaborate effectively across teams. * Experience with CJIS compliance is highly preferred. * Background in public safety, emergency communications, or related fields. * Familiarity with AI-driven platforms and their security considerations. At GovWorx, you'll be part of a team committed to making a meaningful impact on public safety through innovative technology solutions. We offer a collaborative, remote-friendly work environment where your contributions will directly influence the safety and efficiency of first responders nationwide. If you're interested in this opportunity or know someone who would be a great fit, please reach out to us. We're excited to find a dedicated professional to lead our IT and security initiatives as we continue to grow and support our public safety partners.

Job DescriptionSales Executive – Freight Forwarding Purpose of Role Drive profitable new business through consultative, solutions-based selling across a full suite of global logistics and supply chain services. Maintain integrity, accuracy, and transparency in all revenue reporting and client discussions. Why This Is a Great Place to Work • Privately held, financially strong, and growing nationwide, • Highly respected reputation for ethics, service quality, and operational reliability, • True entrepreneurial culture — sales reps are empowered, not micromanaged, • Fast decision-making from leadership (no bureaucracy), • Best-in-class operations teams that make it easier to onboard and retain accounts, • Industry-leading technology: real-time tracking, API/EDI integrations, advanced WMS, • Strong support from regional EVP-level sales leaders, • Competitive compensation structure tied to performance, • Long-term career stability with national and international expansion plans What You Will Sell Core Freight Forwarding Services • International & domestic air freight, • International & domestic ocean freight, • FTL, LTL, cross-dock, distribution, • Bonded and FTZ services, • Storage, inventory management, • Pick/pack/ship, kitting, labeling, • E-commerce fulfillment with advanced WMS (Extensiv), • Expedited/time-definite (NFO, charter, critical shipments), • White-glove and high-value handling, • Project cargo: heavy-lift, OOG, crating, rigging, • Automotive, • AI / High-tech, • Pharmaceutical, • Aerospace, • Government / DOD, • Medical devices, • Retail / cosmetics, • Shipment management platform with real-time visibility, • Full API/EDI integration for automation, • Atlanta, • Dallas, • Houston, • Chicago, • Los Angeles, • San Diego, • San Francisco, • San Jose Requirements Core RequirementsRemote Sales Requirements • Remote roles require $2M+ annual GP Professional Standards • Demonstrates integrity, commitment, and passion, • Must be currently employed in a logistics sales role, • No non-compete preferred, • Strong verbal and written communication skills, • Proficient with Excel, PowerPoint, and Word Sales CapabilitiesConsultative Selling • Ability to diagnose customer needs and design customized logistics solutions, • Comfortable discussing automation, EDI/API integration, and operational efficiencies, • Proven history of building loyal, portable client relationships, • Can articulate monthly revenue, GP, margins, and industry mix without embellishment, • Clear prospecting strategy (cold calling, cadence, vertical targeting), • Skilled in CRM execution and organized follow-up, • Strong discipline in pipeline management and forecasting Experience Requirements • Minimum 5+ years of successful freight forwarding sales experience, • Ability to demonstrate true account portability and retention, • Must be accurate — no inflated performance claims Benefits • Medical, dental, and vision insurance, • 401(k) with company match, • Life, short-term, and long-term disability coverage, • Paid vacation, sick time, and holidays, • Flexible/remote options for high-performing sales reps, • Competitive base salary + strong commission structure, • Annual performance bonuses, • Company laptop and mobile reimbursement, • Ongoing sales, compliance, and technology training, • Supportive, fast-moving culture with strong operations backing

Job Description REMOTE - With more than 100 ecommerce searches each year, EcommerceRecruiter.com is the leading contingency-based recruiting firm serving the NRF, IR-1000, and B2B communities. To opt-in to our popular "Ecommerce Job of the Day" email, click here. One of the coolest ecommerce jobs around! HARRY'S COMMENTS: In their search for a fully remote VP of Ecommerce, I'm working with a 9-figure, PE-backed distributor of parts and OEM light equipment. The client services a huge, well-established SMB market. Because this is a confidential search, I'm going to be fairly opaque about the client's industry and line of business. For now, here's what I can tell you: The client operates two main primary lines of business, with one of them being parts and service-oriented (B2B) and the other selling replacement parts to thousands of independent-operator SMB customers. From a marketing standpoint, the SMB side of the business feels almost DTC. In a perfect world, my client's SMB customers would create an account and buy online — not simply to drive costs out of the sale, but to leverage personalization technology to improve AOVs and order frequency rates. For larger accounts needing special assistance or launching new initiatives, my client will still offer expert sales, advice, service, and support. The company maintains a massive inventory of parts and runs a number of sites targeted at specific categories. At some point, the client may consolidate those sites. But for now, as the firm's new VP of Ecommerce, it will fall to YOU to monitor and grow its family of sites in a coherent, cohesive way. Every day, for each site, you'll be analyzing ... • Revenue Growth and Customer Acquisition: Are new customers being acquired at a sustainable rate? What is the customer acquisition cost (CAC), and how does it compare to the lifetime value (LTV) of a customer?, • Profitability and Margins: Are profit margins sustainable? Are the variable costs per sale aligned with revenue growth?, • Customer Behavior and Loyalty: Are customers returning and making repeat purchases? What’s the churn rate, and are there any patterns in customer retention?, • Conversion and Site Performance: Are visitors converting to buyers? What are the barriers to conversion? How well is the website performing in terms of speed and user experience?, • Marketing Effectiveness: Which channels drive the most conversions? What is the ROI for each marketing channel, and how well do campaigns perform over time?, • Operational Efficiency: Are operational processes efficient, or do they lead to delays or increased costs? How effective is inventory management? This means making sure that the firm has an up-to-date game plan for evolving the CX / UX while working with the firm's Engineering teams to deliver new releases on time and under budget. Very quickly, you'll need to understand where / how you can make a difference: • What's the ecom team doing right that it should do more of?, • What are they doing wrong that it should stop doing?, • What strategies and best practices should you swipe from elsewhere? You must have a very analytical approach to answering these questions, and you'll need a killer dashboard to track it all. That's on YOU to develop and maintain. Naturally, you'll need to develop a keen understanding of how your target customer researches and buys new product. Are there built-in biases they have when it comes to buying? Make sure you bake that into your UX/CX strategy. And right about the time you get your arms around the development, migration, and consolidation issues, you'll want to start interviewing for someone to help you better analyze, plan, and forecast how to drive sales through specific categories, programs, and channels (including marketplaces). You won't believe how much we know about this search ... I spent a ton of time on the phone with the client teasing out exactly what you’ll need to KNOW and DO to hit the ground running in this role. Some of the things I can share with highly qualified candidates include ... • The "real" background requirements for this position, along with the top five things all resumes MUST have to be considered for the role., • The top five problems that exist due to this position being open. These are the little brush fires you will be expected to put out during your first month on the job. Every ecommerce job has these — and this one's no different., • What your average day/week will look like in this role. There's what you read in the standard ecommerce job posting ... then there's reality. We've got the reality., • The leading and lagging KPIs that will determine your success in this role. In a nutshell: How you'll keep score. Key Responsibilities: • Ecommerce Strategy & Leadership: Lead the strategy, execution, and performance optimization of multiple ecommerce websites, ensuring alignment with overall company business objectives., • Ecommerce Revenue: Drive online sales growth by developing, implementing, and managing strategies to increase traffic, customer engagement, and conversions across all digital channels., • Digital Roadmap & Development: Own the digital roadmap, including the operating and capital budget expense. Oversee the end-to-end development and management of the firm's digital platforms, ensuring a seamless and intuitive customer experience., • Performance Monitoring: Analyze key performance indicators (KPIs) like traffic, conversion rates, average order value, customer acquisition costs, and customer lifetime value. Use data to make informed decisions to optimize the customer journey and maximize revenue., • Cross-functional Collaboration: Collaborate with marketing, sales, IT, and supply chain teams to ensure digital efforts are fully integrated with broader business goals, brand messaging, and customer service standards., • Customer Acquisition & Retention: Collaborate with Digital Marketing to execute strategies for customer acquisition through SEO/SEM, email marketing, paid advertising, and social media. Focus on building long-term customer relationships to maximize retention and loyalty., • UX/UI Improvements: Continuously analyze customer behavior on websites, identifying pain points and opportunities to improve user experience (UX) and interface design (UI) that enhance customer satisfaction and drive conversions., • Marketplaces: Develop and maintain the firm's presence on eBay, Walmart, and Amazon., • Vendor & Technology Management: Manage relationships with ecommerce technology vendors, ensuring platforms and tools are best in class for scalability, security, and performance., • Innovation and AI: Research evolving technologies and trends in AI to identify opportunities to enhance the digital experience and differentiate the firm in the marketplace., • Experience: 10+ years of ecommerce experience with a proven track record of managing multiple digital platforms and driving significant online sales growth., • College degree required. Degree in Business, Marketing or related fields. MBA a plus., • Digital Expertise: Deep knowledge of ecommerce platforms, agile development processes, ecommerce performance management, SEO strategies, and digital customer experience, • Leadership: Strong leadership and team-building skills with experience managing cross-functional teams in a fast-paced environment., • Data-Driven: Ability to analyze complex data sets and translate insights into actionable strategies that drive performance improvements., • Customer Focus: Passion for understanding customer needs and behaviors and a commitment to providing an exceptional online shopping experience., • Problem Solving: A creative, innovative thinker who can identify new opportunities and solve problems with agility and precision.

Job Description The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day. Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies. This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users. We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. Our interview process involves several technical interviews and we aim to complete them within 1 week. What You'll Do • Actively ship production code to the web products, • Work closely with your dedicated product team, • Participate in product discussions to shape the product roadmap, • Experience. You've built and ship products that have scaled to thousands or millions of users, • Customer obsession. You are passionate about the field and have the desire to build high quality product that serves customer needs, • Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time, • Focus. We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads down, • Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs, • A fast-growing environment where you can help shape the culture, • An entrepreneurial crew that supports risk, intuition, and hustle, • A hands-off approach so you can focus and do your best work, • The opportunity to make an impact in a transformative industry Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job Description Job Title: AWS Connect Developer Location : Remote Compensation : 50-60$/Hr on C2C/1099 Work Authorization: H1B, GC, USC Overview We are seeking a highly skilled AWS Connect Developer with expertise in Node.js, Amazon Connect, and systems integration. The role focuses on designing and developing customer engagement workflows, integrating Amazon Connect with CRMs (including Zoho), ticketing platforms, and other enterprise applications. The ideal candidate will bring strong technical experience and a problem-solving mindset to build scalable, intelligent, and secure contact center solutions. Key Responsibilities · Design, configure, and optimize Amazon Connect contact flows for voice, chat, SMS, and omni-channel interactions. · Develop Node.js-based Lambda functions and backend services to extend Amazon Connect functionality. · Build and maintain integrations between Amazon Connectand CRMs, including Zoho CRM, Salesforce, ServiceNow, and Zendesk. · Enable bi-directional data flows (customer data sync, ticket creation, case management) between Connect and Zoho/other platforms. · Implement real-time event streaming and reporting pipelines using AWS services (Kinesis, DynamoDB, Athena, S3). · Leverage AWS AI/ML services (Lex, Polly, Transcribe, Comprehend) to enhance IVR/chatbot automation. · Collaborate with business teams to automate workflows (lead management, support tickets, call recordings, customer notes) in Zoho and other third-party tools. · Ensure data security, access controls, and compliance through IAM roles, encryption, and monitoring. · Troubleshoot issues, optimize integrations, and deliver continuous improvements. Required Qualifications · 5–8 years of software development experience, including 2+ years in Amazon Connect development. · Strong Node.js development skills (backend services, APIs, integrations). · Hands-on experience with Amazon Connect: contact flows, queues, routing profiles, and reporting. · Proven experience integrating Amazon Connect with Zoho CRM (or other CRMs like Salesforce/ServiceNow). · Exposure to CI/CD pipelines (GitHub Actions, GitLab, AWS CodePipeline, or equivalent). · Familiarity with REST/GraphQL APIs, webhooks, and OAuth-based integrations. · Solid understanding of IAM security, role-based access, and compliance requirements. · Expertise in AWS services: Lambda, API Gateway, Step Functions, DynamoDB, S3, CloudWatch. Preferred Skills · Experience with Amazon Lex, Polly, and Transcribe for conversational AI. · Knowledge of Zoho ecosystem (CRM, Desk, Campaigns, Zoho PhoneBridge API). · Background in contact center technologies such as Avaya, Genesys, or Twilio

Job Description The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day. Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies. Overview With the growth of our iOS app, being the #18 productivity app in the App Store category and also our recent recognition as Apple's 2025 Design Award for Inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward. This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users. We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. Our interview process involves several technical interviews and we aim to complete them within 1 week. What You'll Do • Opportunity to lead key engineering and product decisions, • Actively shipping production code for the Speechify iOS app, • Work within a dedicated product team, • Participate in product discussions to shape the product roadmap, • Experience. You've worked on products that scaled to a large user base, • Track record. You have worked on various products from inception to decent traction. You have been responsible for engineering the product, • Customer obsession. We expect every team member whose responsibilities directly impact customers to be constantly obsessed about providing the best possible experience, • Product thinking. You make thoughtful decisions about the evolution of your product and support internal teams and designers into taking the right direction, • Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time, • Focus. We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads down, • Swift Programming Language, • SwiftUI experience, • Experience in Multithreading Programming, • Working with CI/CD infrastructure, • Experience with Fastlane, • SOLID principles, the ability to write every single class according to SOLID, • A fast-growing environment where you can help shape the company and product, • An entrepreneurial crew that supports risk, intuition, and hustle, • The opportunity to make a big impact in a transformative industry, • A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture, • Work on a product that millions of people use and where daily feedback includes users sharing that they cried when they first found the product because it was so impactful on their lives, • Support people with learning differences like Dyslexia, ADD, Low Vision, Concussions, Autism, and Second Language Learners, and give reading superpowers to professionals all over the world Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job Description Job Title: Senior Product Manager Location : Hybrid Compensation : 50-60$/Hr on C2C/1099 Work Authorization: GC, USC Position Summary We are seeking a seasoned Senior Product Manager to lead the strategic migration of our legacy contact center platforms (e.g., Avaya) to Amazon Connect, with a specific focus on healthcare payer operations. This role will be responsible for delivering scalable, cloud-native, and intelligent contact center solutions that enhance member and provider engagement, improve operational efficiency, and ensure compliance with healthcare industry standards. The ideal candidate will have a strong background in healthcare payer environments, deep experience with contact center technologies, and a proven ability to drive digital transformation initiatives in regulated industries. Key Responsibilities · Lead the end-to-end migration of legacy contact center systems (e.g., Avaya, Cisco) to Amazon Connect, from discovery and planning through execution and rollout. · Define and execute the product strategy and roadmap for contact center modernization, aligning with enterprise goals, user needs, and compliance requirements. · Collaborate with IT, telephony/voice infrastructure teams, business operations, clinical teams, and customer service leadership to define functional and technical requirements. · Serve as the primary voice of the customer (members, providers, internal users) in developing contact center features, IVR flows, routing logic, and integration with downstream systems (e.g., CRMs, case management tools, claims systems). · Evaluate and optimize customer journeys across voice and digital channels (chat, SMS, email), ensuring seamless and empathetic support experiences. · Leverage AWS ecosystem tools (e.g., Lex, Lambda, Connect Flows, Contact Lens) to enable smart routing, automation, sentiment analysis, and real-time analytics. · Develop and track key KPIs and performance metrics (e.g., average handle time, NPS, first call resolution, abandonment rates) to ensure quality and efficiency. · Own vendor relationships, contracting, and governance for telephony, transcription, workforce management, and analytics tools. · Champion agile methodologies, backlog prioritization, and sprint execution across cross-functional teams. · Drive change management, training, and adoption strategies across operational teams to ensure successful platform transition. Required Qualifications · 7+ years of product management experience, with at least 3 years leading initiatives in contact center platforms or voice automation within a healthcare payer setting. · Strong understanding of healthcare call center operations, including member services, provider support, care management, and utilization review. · Proven experience with Amazon Connect migration projects, including integration with AWS services, telephony architecture, and IVR design. · Solid knowledge of HIPAA, PHI handling, and security best practices in cloud communications. · Experience with voice UX, IVR design, and contact center reporting/analytics. · Strong business and technical acumen with the ability to translate complex requirements into clear user stories and product features. · Demonstrated success influencing cross-functional teams, executive stakeholders, and vendor partners. · Expertise in agile frameworks, especially SAFe or Scrum, and tools like JIRA, Confluence, and Productboard. Education · Bachelor’s degree in Computer Science, Information Systems, Healthcare Administration, or related field required. · Master’s degree or certifications in Product Management, Cloud Technologies (especially AWS), or Healthcare IT preferred. Preferred Experience · Direct experience with Amazon Connect, Avaya, Genesys, or Cisco telephony platforms and their migration to cloud-based environments. · Knowledge of CRM platforms (e.g., Salesforce, ServiceNow) and their integration into contact center ecosystems. · Experience designing omnichannel strategies across voice, chat, and digital self-service. · Familiarity with workforce management tools and quality assurance processes for contact centers. · Experience managing cross-market rollouts in multi-state health plans or Blue Cross organizations. Job Type: Full-Time Location: US (Remote/Hybrid – Preferred locations: Brillio Offices or St. Louis, MO) Industry: Healthcare / Health Insurance / Digital Transformation / Cloud Contact Centers

About the role: Gartner Analysts are industry thought leaders who create must-have insights, market predictions and best practices for a broad range of world-leading organizations. A Senior Director serves as a leader within Gartner's Business and Technology Insights (BTI) group, establishing oneself as a credible voice within their designated market at local, regional and global levels. Utilizing exceptional research and analytical skills, a Senior Director plays a significant role in producing pragmatic and provocative insights which Gartner clients consume and apply to propel their business toward key objectives. They are a trusted source of advice for clients, reinforcing Gartner's value every day by engaging them via in-person meetings, virtual meetings, sales support visits and Gartner conferences to discuss complex client challenges and offer appropriate recommendations. This Analyst sits within Gartner'sMarketing & CommunicationsTech practice and will guideB2BCMOsand theirteamsin transforming their functions for business impact. As disruptive forces inside and outside the enterprise are resetting the expectations and objectives ofMarketing Leaders,this role will focus onthe developmentofB2Badvertising strategyincludingmedia planning,channel selection and activations,and theAdTech ecosystemincludingwalled gardenslikeGoogle, Amazon, Metaand non-walled gardens likeMediaOcean,The Trade Deskas well asthedata onboarding and connectivity service providers likeLiveRampand Acxiom. In addition, this candidate will be expected to cover various aspects of marketing technology through evaluative research such as Magic Quadrants/Critical Capabilities as well as Market Guides and Hype Cycles. The technology coverage willinclude butislikely notlimited to AdTech. Successful candidates willleveragea deep understanding ofCMO and marketing leaders (and their teams)toadvisethose rolesin enterprise or upper midsize companiesaround: MediaStrategy * Help marketing leaders defineand select the right mix of media channels that align with audience preferencesandare linked withmarketing goals:awareness, engagement, lead generation, decision-making. * Develop strategies for marketing leaders to customize their channel researchand analysisin order tovalidatetarget audience matching. Enabling marketing leaders to answer questions like: 1)wheredoes the audience spend time?2)whattype of content do they engage with?and 3) which channels do they trust? * Guide CMOs and their teamsin measuring and analyzing the performance of media activities tooptimizeand refine the strategy over time andto deliver measurable business impact. AdTechnology * Provide deep understanding of buyer needs, markettrendsand vendor strengths in one or more technology areas such as DSPs, SSPs, MMHs and in ad channels like display, video, paid search, paid social, streaming TV, and digital audio. * Understand the opportunities and risks associated withdataprivacy, security andtheresponsibletheuseof AI for integrating creative, media and measurement tools. * Assistmarketing leaders with transformations in their advertising strategies,demonstratinghow to leverage embedded and native AI solutions across the ad ecosystem. Note, this role is not a good fit forin-house or agencyadvertisingcreative executives. What you will do: * Create innovative, thought provoking, and highly leveraged "must-have insights" content * Develop new insights and ideas through thought leadership and offer compelling, actionable approaches to client's needs and requests that accelerate the client's ability to act * Develop in-depth analysis to identify the root cause of a client's barriers or overall needs and reframe thinking to drive strategy forward * Demonstrate thought leadership in establishing Insights positions across a team of analysts * Bring provocative, independent insights to Gartner leaders that can evolve the course of a research agenda * Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights * Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face-to-face interactions * Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings * Support BTI and Sales: Provide sales support serving as voice of the market to help Insights teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business * Provide high quality and timely content peer review * Build credibility as an industry expert to represent Gartner insights, methodology and strategy * Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the Insights community * Identify research process improvements or develop new processes that help the team and BTI provide excellent service delivery * Be a mentor and a coach by supporting more junior team members * Be client-centric while actively seeking to help clients engage regularly and often with Gartner insights and interactions What you will need: * Bachelor's degree or equivalent experience; Graduate degree preferred * 12+ years of relevant field or industry experience * Experience as aCMO/marketing leader forB2Bcompanies, either corporate or for large business unitor equivalent, or equivalent experience at an advertising agency * An informed understanding of the challenges facingmarketingLeaders within the enterprise and drivers of business impact * Extensive experience leading development and execution of mediastrategies, includingchannelselectionand audience validation * Demonstrate executive presence; can immediately establish credibility with executives and additional stakeholders * Strong organizational skills; ability to work under tight deadlines and produce high quality deliverables * Demonstrate excellence in research and writing ability * Strong written and verbal proficiency, analytical and presentation skills; ability to engage clients and respond effectively to questions * Proficient in analyzing and synthesizing data; can effectively apply patterns and frameworks while drawing and defending conclusions to client challenges * Strong communication skills - able to explain complex concepts concisely and simply * Subject matter expertise; comfortable presenting at large and small-scale speaking engagements * Strong business and financial acumen * Deep knowledge of the global and competitive landscape within subject area as well as the interplay in that market * Ability to work independently, while also being intrinsically motivated to collaborate across teams and support the workflow of others, in a multicultural global team * Learning agile and adept with navigating highly matrixed environments * Ability to represent Gartner's research methodology and strategies effectively at all levels * Willingness and ability to travel up to 25% (where applicable) #LI-remote #LI-AV1 Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 172,000 USD - 202,500 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to___. Job Requisition ID:108976 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: ___ For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

About Gartner IT: Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team. About the role: The Windows Endpoint team is looking for an engineer to help manage the Windows fleet including endpoint management, patching, administration and automation using technologies such as Intune, Configuration Manager, and PowerShell. What you will do * Design, implement and maintain our Windows-based endpoint environment, including endpoint management, patch management, security management and deployment automation * Evaluate new technologies related to end user computing for use in the corporate enterprise to enable our knowledge workers * Develop standard work environments on company owned devices to ensure usability, performance and security requirements are maintained * Automate end user support activities to include packaging of software and scripting of support tasks * Automate service desk and desktop support tasks using various scripting languages (PowerShell) * Assist with packaging all Gartner owned software for deployment via Enterprise distribution methods using Configuration Manager (formerly System Center Configuration Manager (SCCM)) and Microsoft Intune * Leverage DEX (Digital Employee Experience) tools to proactively optimize and manage the employee experience on Windows endpoints. * Lead the design and development of DEX-based remote actions and dashboards to drive actionable insights and improve operational efficiency. * Administration of Configuration Manager and Intune to include metrics/reporting using various tools * Leverage AI-driven tools (e.g., Gemini, Copilot) to assist in scripting, diagnostics, hypothesis generation, and resolution drafting. * Stay up-to-date with industry trends and emerging endpoint security and management technologies * Work with the team to coach Gartner's internal support teams via email communications, videos, virtual training sessions, and the creation/maintenance of knowledgebase articles and support documentation. * Work within ITIL Change Management process to shepherd planned changes What you will need: * 2+ years managing the Automation of tasks using various scripting languages (PowerShell) to better support the service desk and desktop support * 3+ years of experience using Intune/Configuration Manager to manage and deploy Windows devices * Packaging and distribution of applications using Configuration Manager. * Experience with Windows Patching using Windows Autopatch/Windows Update for Business, WSUS/CM, Software Update Groups (SUG), and Automatic Deployment Rules (ADR), 3rd party patching. Good to have: * Hybrid Active Directory, Azure Active Directory * Microsoft Azure * 2+ years of experience managing devices using Configuration Manager (aka CM, SCCM, MECM) * Experience using Autopilot to deploy Windows devices via Microsoft Intune * Supporting Windows 365 Cloud PCs, Azure Virtual Desktop (Windows Virtual Desktop) or another similar VDI solution (Citrix, Amazon Workspaces) * Active Directory Users and Computers * PowerBI and reporting * Intune Configuration policies/Group Policy * Experience with DEX (Digital Employee Experience) tools * Experience with Microsoft Windows * Experience with Microsoft Office 365 and Office Configuration Manager Who you are: * Graduate/Post graduate in BE/Btech, ME/MTech or MCA is preferred. * Excellent communication and prioritization skills. * Able to work independently or within a team proactively in a fast-paced AGILE-SCRUM environment. * Owns success - Takes responsibility for successful delivery of the solutions. * Strong desire to improve upon their skills in software development, frameworks, and technologies What you will get: * Competitive compensation. * Limitless growth and learning opportunities. * Ongoing mentorship and apprenticeship; Leadership courses, development programs, technical courses, certification opportunities and more! * A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you. * A chance to make an impact - your work will contribute directly to our strategy. * Hybrid Work Environment - enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices. * 20+ PTO days plus holidays and floating holidays in your first year. * Extensive medical, dental insurance and vision plan. * 401K with corporate match, immediate vesting. * Health-and-wellness-related allowance programs. * Parental leave. * Tuition reimbursement. * Employee Stock Purchase Plan. * Employee Assistance Program. * Gartner Gives Charity Match. And much more! #LI-Hybrid #LI-TW1 Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. Gartner is the world authority on AI At Gartner, you'll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients' AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You'll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes. It's an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that's reshaping the way we operate. If you're passionate about AI and want to be part of a team that's guiding the leaders who shape the world, Gartner is the place for you. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 86,000 USD - 118,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to___. Job Requisition ID:110398 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: ___ For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Senior Professional Services Engineer at GitLab, you'll work directly with customers to deliver installation, migration, training, and advisory services that help them adopt GitLab successfully. You'll lead engagements from single-node Omnibus installs to large reference architectures built with infrastructure as code (IaC) and configuration as code. You'll also guide migrations from other systems to GitLab SaaS or self-managed deployments, and help customers make practical decisions that improve reliability, security, and day-to-day workflows. In this role, you'll work closely with customers and GitLab's product and engineering teams to drive customer success and share feedback that improves GitLab and how we deliver services. You'll manage multiple projects at once, mentor other Professional Services Engineers, and help streamline how we deliver consistent outcomes in a remote, largely asynchronous environment. Some examples of our projects: • Designing and delivering GitLab installations and reference architectures using tools like Terraform and Ansible across major cloud providers, • Leading migrations to GitLab SaaS or self-managed GitLab, and turning customer feedback into actionable improvements for GitLab's product and engineering teams, • Deliver GitLab Professional Services engagements, including installation, migration, training, and advisory services across GitLab capabilities., • Plan and execute deployments ranging from single-node Omnibus installations to large reference architectures using Infrastructure as Code and Configuration as Code practices., • Lead migrations from multiple source systems to GitLab SaaS or self-managed GitLab, helping customers adopt secure, reliable workflows., • Partner with Engagement Managers and Project Managers to improve delivery consistency, remove friction, and continuously refine delivery processes., • Serve as a trusted technical advisor for customers, translating goals and constraints into practical implementation plans and clear next steps., • Interface with GitLab's product and engineering teams to unblock customer outcomes and share feedback that helps improve GitLab features and services., • Mentor Associate and Intermediate Professional Services Engineers, providing technical guidance, helping remove blockers, and supporting increased autonomy., • Manage and deliver multiple customer engagements at once, either as the primary engineer or as a lead providing oversight and direction to other engineers., • Professional exposure with one or more infrastructure as code or configuration as code technologies such as Terraform, Ansible, Packer, Puppet, or Chef., • Professional exposure with two or more cloud providers such as Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure., • Top Secret Security Clearance required., • Experience using, deploying, or configuring GitLab, including a solid understanding of Git and source control workflows., • Experience delivering customer-facing services such as installation, migration, training, and advisory engagements across GitLab's feature set., • Proven ability to independently manage one or more projects and to lead and provide direction to other Professional Services Engineers on complex engagements., • Strong communication skills in English, written and verbal, with the ability to provide clear status updates and build consensus with peers and customers in a remote, largely asynchronous environment., • Demonstrated ability to take a solution-oriented approach by identifying root causes, proposing options and tradeoffs, and driving issues to resolution while balancing multiple customer engagements in a fast-paced environment., • Demonstrated ability to work effectively in a fully remote organization by communicating clearly in writing, documenting decisions, collaborating asynchronously across time zones, and working in ways consistent with GitLab's values. Senior Professional Services Engineers are part of GitLab's Professional Services team. We partner closely with Engagement Managers and Project Managers to deliver consistent outcomes, and we work with GitLab's product and engineering teams to share customer feedback and improve GitLab. Professional Services operates in a fully remote and largely asynchronous environment, collaborating across regions and time zones. The team's challenge is to support customers with a wide range of architectures and deployment models while maintaining high-quality delivery and setting customers up for long-term success. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $106,020 - $226,800 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

Welcome to ___— where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of ___, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company. Location & Flexibility Our Zendesk Customer Success Manager will be an integral part of our CX Platforms Team at TELUS Digital. This role will have the option to be in a Work From Near (Hybrid) capacity based out of one of the following offices: Charlottesville, VA, Durham, NC, Columbus, OH, or Boston, MA, OR in a Work From Anywhere (Remote) capacity from within the U.S. TELUS Digital is seeking an exceptional Zendesk Customer Success Consultant (AI & Support Ops) to help clients accelerate value from their Zendesk and Zendesk for Contact Center solutions. This role requires deep Zendesk expertise, a customer-centric consulting approach, and the ability to deliver hands-on configuration and practical solutions in a fast-paced, agile environment. This is primarily a managed services and post-go-live optimization role, with the opportunity to lead AI expert advisory engagements as part of our services. As part of our customer success, managed services, and support operations consulting team, you will partner with client stakeholders and TELUS Digital delivery teams to optimize Zendesk solutions after go-live. You will lead post-go-live support and optimization by triaging issues, identifying root causes, implementing configuration enhancements, and advising on best practices to improve efficiency, agent experience, and resolution outcomes. You will also enable teams through documentation, training, and change adoption. A core focus of this role is AI adoption and optimization to increase automated and assisted resolution. You will accelerate customers’ time to value by driving adoption and operational excellence for Zendesk AI, from initial deployment through scale, leveraging capabilities such as Copilot, automation, bots, and QA features to increase productivity, improve resolution rates, and enhance self-service and reporting. This role also supports TELUS Digital’s AI advisory offerings, providing phased guidance and ongoing optimization for Zendesk AI Agents and/or Zendesk Copilot. This role is ideal for someone passionate about improving customer experiences and energized by continuous optimization of Zendesk and AI-enabled support operations. * Managed Services Delivery & Customer Success * Deliver billable managed services for Zendesk and Zendesk Contact Center, focused on platform health, adoption, and measurable outcomes * Manage a portfolio backlog of optimization, maintenance, and enhancement requests, including intake, scoping, prioritization, and progress updates * Respond to reactive requests while providing proactive recommendations to improve performance and adoption * Coordinate escalations and high-impact issues, communicating clearly and driving resolution to maintain customer confidence * Support Operations Advisory & Optimization * Lead discovery and needs assessments to understand support goals, pain points, and constraints * Advise clients on best practices across ticket lifecycle, SLAs, routing, escalation, and agent workflows * Translate operational recommendations into practical platform changes and process improvements * Zendesk Administration & Configuration * Configure and optimize Zendesk capabilities across Support, Guide, Messaging, and voice or contact center workflows * Build and maintain workflows using Zendesk configuration tools such as triggers, automations, views, macros, and forms * Manage configuration changes with testing, validation, and clear documentation * AI Adoption & Resolution Acceleration * Drive adoption and optimization of Zendesk AI capabilities, including Copilot, AI Agents, automation, and QA features * Improve assisted resolution through AI-supported summaries, suggested replies, and agent guidance * Improve automated resolution through effective bot experiences, containment, and handoff to agents * Monitor AI performance and quality, then tune workflows and knowledge sources to improve results over time * AI Expert Advisory Engagements * Deliver billable AI expert advisory engagements that help clients define use cases, success metrics, and an AI adoption roadmap * Provide phased guidance across AI rollout, expansion, and ongoing optimization to improve automated and assisted resolution * Produce clear recommendations and action plans, and track progress against agreed outcomes * Reporting, Analytics & Support Insights * Build and maintain dashboards and reporting to track volume, backlog, resolution performance, and key support KPIs * Analyze ticket and CSAT data to identify trends, root causes, and improvement opportunities * Provide clear recommendations and stakeholder updates based on data and observed outcomes * Enablement, Documentation & Change Adoption * Deliver training and workshops for admins, leaders, and agents to support adoption of new workflows and AI features * Create and maintain practical documentation including runbooks, playbooks, and configuration notes * Improve self-service and knowledge by assessing Help Center performance and recommending content updates * Integrations & Technical Troubleshooting (Partner with Engineering) * Troubleshoot issues across configuration, routing, APIs, and webhooks, and coordinate escalation to engineering when needed * Support integration discovery and requirements, and assist with testing and validation * Document incidents, root cause findings, and remediation steps to prevent repeat issues * Bachelor’s degree in Business, Computer Science, Engineering, or equivalent practical experience * 3+ years in customer success, managed services, CRM/contact center consulting, or support operations roles with hands-on Zendesk responsibility * Zendesk Expertise: Proven experience configuring and optimizing the Zendesk Suite (workflows, routing, roles/permissions, Guide/knowledge, and reporting); experience with Zendesk Contact Center is an asset * AI and Automation: Experience driving adoption and optimization of Zendesk AI capabilities such as Copilot, AI Agents, and QA features, with a focus on improving assisted and automated resolution * Support Operations Knowledge: Strong understanding of support processes and metrics, including ticket lifecycle, SLAs, knowledge management, and omnichannel operations * Technical Aptitude: Comfortable troubleshooting configuration and integration issues, reading API logs, and working with JSON (basic HTML/CSS/JavaScript and XML are a plus) * Consulting and Delivery Skills: Ability to lead discovery, translate business problems into practical recommendations, scope and estimate work, and manage a prioritized backlog across customers * Communication and Client Management: Strong stakeholder management and written communication skills; able to build trusted relationships with both technical teams and senior leaders * Zendesk Certifications: Zendesk Certified Support Administrator and/or other relevant Zendesk certifications * Managed Services Experience: Experience supporting a portfolio of customers, balancing competing priorities, and delivering outcomes within subscription-based or hours-based services * AI Advisory Experience: Experience delivering structured AI advisory engagements, success plans, and optimization roadmaps tied to measurable outcomes * Integrations (Partnered): Familiarity with REST APIs, webhooks, and middleware; able to support discovery and troubleshooting while partnering with engineering for complex builds * Platform Breadth: Experience with other CRM/CCaaS platforms (e.g., Salesforce Service Cloud, Microsoft Dynamics, Genesys, Five9, Amazon Connect) * Facilitation: Strong workshop and training facilitation skills for admins, agents, and leadership audiences At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us. For more information on how we use your information, see our .

Principal Solutions Architect | Drive AI Growth + Build Enterprise ML Solutions This Jobot Job is hosted by: Robert Donohue Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $170,000 - $225,000 per year A bit about us: We are a premier modern data and AI consultancy helping enterprise organizations unlock value through cloud, analytics, machine learning, and intelligent automation. Our partnerships include leading platforms such as Snowflake, Amazon Web Services, Microsoft Azure, Google Cloud, Databricks, dbt Labs, and Fivetran. We are a remote-first organization with team members across the United States, Latin America, and India. Our culture is built around ownership, innovation, trust, curiosity, and delivering measurable outcomes for clients. Why join us? • Competitive Compensation: $170,000 – $225,000 base salary + Bonus, • Remote-First: Work from anywhere in the US with occasional customer-site travel nationwide, • Massive Growth: Be part of a company growing 40% YOY, creating career advancement opportunities, • Principal-level role combining technical leadership + client growth, • Lead enterprise AI / ML transformations for top-tier customers, • Award-Winning Culture: Collaborative, inclusive, and committed to professional development, • Learning & Development: Accelerated training, advanced certifications, and exposure to AI/ML innovation, • Time Off & Benefits: 4 weeks PTO, 10 paid holidays, health/dental/vision insurance, 401(k), and additional perks Job Details We are seeking a Principal Solutions Architect – Machine Learning to serve as a trusted advisor to clients while leading the design and delivery of enterprise AI / ML solutions. This role is ideal for someone with strong hands-on architecture experience who has also succeeded in consulting, pre-sales, post-sales, account growth, or strategic client leadership environments. What You’ll Do Client Engagement & Account Growth • Build executive relationships with client stakeholders, • Understand long-term AI / ML priorities and create strategic roadmaps, • Identify expansion opportunities where additional AI or data solutions add value, • Partner with internal leadership to grow strategic accounts, • Lead RFPs, RFIs, solution proposals, and executive presentations, • Architect end-to-end AI / ML solutions focused on scalability and performance, • Lead teams of ML Engineers, Data Scientists, and Architects, • Oversee AI platforms, production pipelines, and model deployment strategies, • Mentor teams on best practices in machine learning architecture and delivery, • Ensure successful execution across design, testing, deployment, and optimization, • 8+ years in Solutions Architecture, Machine Learning Engineering, Data Science, or Software Engineering, • 3+ years leading consulting engagements, client relationships, or account growth initiatives, • Experience designing and deploying AI / ML solutions in production, • Strong pre-sales, proposal development, or expansion success, • Deep expertise with Amazon Web Services, Google Cloud, Microsoft Azure, Databricks, Vertex AI, or Amazon SageMaker, • Strong coding skills in Python, Java, Scala, or similar, • Experience leading cross-functional technical teams, • Strong client-facing communication and executive presence, • Master’s degree in Data Science or related discipline, • Experience with TensorFlow, Keras, scikit-learn, MLflow, h2o, • Docker / Kubernetes experience, • Experience building enterprise ML products and APIs, • Open-source contributions or side projects, • Expertise with MLOps frameworks and production model monitoring Interested in hearing more? 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