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Job Description The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day. Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies. Overview With the growth of our iOS app, being the #18 productivity app in the App Store category and also our recent recognition as Apple's 2025 Design Award for inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward. This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users. We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. Our interview process involves several technical interviews and we aim to complete them within 1 week. What You'll Do • Opportunity to lead key engineering and product decisions, • Actively shipping production code for the Speechify iOS app, • Work within a dedicated product team, • Participate in product discussions to shape the product roadmap, • Experience. You've worked on products that scaled to a large user base, • Track record. You have worked on various products from inception to decent traction. You have been responsible for engineering the product, • Customer obsession. We expect every team member whose responsibilities directly impact customers to be constantly obsessed about providing the best possible experience, • Product thinking. You make thoughtful decisions about the evolution of your product and support internal teams and designers into taking the right direction, • Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time, • Focus. We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads down, • Swift Programming Language, • SwiftUI experience, • Experience in Multithreading Programming, • Working with CI/CD infrastructure, • Experience with Fastlane, • SOLID principles, the ability to write every single class according to SOLID, • A fast-growing environment where you can help shape the company and product, • An entrepreneurial crew that supports risk, intuition, and hustle, • The opportunity to make a big impact in a transformative industry, • A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture, • Work on a product that millions of people use and where daily feedback includes users sharing that they cried when they first found the product because it was so impactful on their lives, • Support people with learning differences like Dyslexia, ADD, Low Vision, Concussions, Autism, and Second Language Learners, and give reading superpowers to professionals all over the world Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job Description Job Title: Data Engineer Duration: 12 Months Location: Washington, DC (Hybrid) Payrate - $82/hr on W2 and $90/Hr on C2C Job Description: As part of the Applied AI Content Retrieval Engineering team, the contractor will develop and improve the information retrieval system for Voice 2.0, which powers the next generation of the Voice Remote. This system is critical to delivering a more conversational experience, driving higher customer satisfaction. The Voice Remote is the #1 driver of positive NPS for the company, and our XR18 product competes directly with Amazon Echo. Speed of development is essential to maintain our competitive edge. Responsibilities: • Design and implement scalable data ingestion pipelines to feed structured and unstructured content into OpenSearch., • Enhance the content retrieval engine to support conversational voice queries and improve relevance and performance., • Develop middleware services using Python, Django, and RESTful APIs to support ingestion and search workflows., • Monitor and maintain operational readiness of ingestion pipelines and OpenSearch clusters, including deployments in AWS., • Configure OpenSearch indices, mappings, analyzers, and templates to optimize search capabilities., • Identify and implement system enhancements to improve functionality and simplify administration., • Collaborate with QA and business analysts to validate data integrity, search accuracy, and system reliability., • Standardize quality assurance procedures and oversee testing and bug fixes., • Coordinate configuration changes and deployments to production environments. Skills: • Bachelor’s degree in Computer Science or related field and 3+ years of experience in software development or data engineering., • Experience working independently, • Strong experience with Python and data processing libraries (e.g., Pandas, PySpark)., • Hands-on experience with OpenSearch or Elasticsearch, including index management and query optimization., • Skilled in building RESTful services and integrating with APIs., • Familiarity with AWS services and cloud-native development., • Knowledge of data formats (JSON, XML, CSV) and protocols (HTTP, TCP/IP)., • Experience with Spring Framework and related sub-projects is a plus., • Ability to mentor team members and work collaboratively in a fast-paced environment., • Creative problem-solver with strong judgment and adaptability.

Job Description The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day. Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies. This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users. We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. Our interview process involves several technical interviews and we aim to complete them within 1 week. What You'll Do • Actively ship production code to the web products, • Work closely with your dedicated product team, • Participate in product discussions to shape the product roadmap, • Experience. You've built and ship products that have scaled to thousands or millions of users, • Customer obsession. You are passionate about the field and have the desire to build high quality product that serves customer needs, • Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time, • Focus. We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads down, • Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs, • A fast-growing environment where you can help shape the culture, • An entrepreneurial crew that supports risk, intuition, and hustle, • A hands-off approach so you can focus and do your best work, • The opportunity to make an impact in a transformative industry Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job Description IntelliTech is seeking a skilled and highly motivated Software Developer to join our team. As a Software Developer professional, you will play a crucial role in designing, developing, and maintaining robust software solutions that facilitate efficient access, analysis, and visualization of large datasets. Your expertise in Python coding, data access layer technologies, automation tools, and cloud services will be essential in creating a seamless and integrated data experience for our users. Responsibilities: • Develop and maintain software applications that handle data access, processing, and analytics., • Utilize strong Python coding abilities to build efficient and scalable solutions., • Implement and integrate data access layer technologies such as Databricks, iQuery, Global Search, API, and File Browser., • Apply knowledge of automation tools to streamline data-related processes., • Utilize Scala, Databricks, Python, Trifacta, DataRobot, and R to implement data processing and analysis tasks., • Leverage proficiency with AWS services, including Amazon S3, Amazon RDS, Amazon RedShift, Amazon ElasticSearch Service, Delta Lake, Neo4j, and Parquet for data storage, processing, and retrieval., • Collaborate with Data Scientists and Data Analysts to understand data requirements and design efficient data workflows., • Develop user-friendly, visually appealing tools and interfaces that enable both technical and non-technical users to interact with data effectively., • Ensure the security and integrity of data through the implementation of appropriate access controls and encryption mechanisms., • Work closely with stakeholders to gather requirements, provide technical guidance, and deliver high-quality solutions., • DoD Secret clearance is required;, • Minimum of 7 years of experience as a Software Developer, with demonstrated experience creating data-related software applications from scratch., • Proficient with essential front-end technologies like HTML5, CSS3, and JavaScript., • Strong proficiency in Python coding., • Experience with cloud services, particularly AWS, including Amazon S3, Amazon RDS, Amazon RedShift, Amazon ElasticSearch Service, Delta Lake, Neo4j, and/or Parquet., • Bachelor's degree in a related field, • Experience querying data through various methods to enable fast analytics., • Demonstrated experience developing tools and interfaces that facilitate user interaction with data., • Demonstrated experience working with large datasets and leveraging big data technologies to process and analyze data efficiently., • Knowledgeable of data access layer technologies such as Databricks, iQuery, SQL/MySQL, Global Search, API, and File Browser., • Strong problem-solving skills and ability to work in a fast-paced, dynamic environment., • Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams., • Detail-oriented mindset with a commitment to delivering high-quality results. Interview Requirements: • Candidates should be prepared to clearly articulate their experience creating data-related software applications from scratch (Recent evidence of this should be easily identifiable in their resume)., • Candidates should be prepared to clearly articulate data problems that their applications have solved in their past., • Candidates should be prepared to discuss what technologies they have hands-on experience with and demonstrate in-depth understanding of those technologies during the technical assessment., • Candidates should be prepared to clearly articulate their experience working with very large data sets/Big Data like that of large federal agency., • Candidates should be prepared to articulate their proficiency level clearly & honestly with data and software-related programming languages and explain their thought processes related to problem solving., • We will only consider candidates that currently possess an active interim Secret security clearance or higher at this time. IntelliTech is committed to fair and equitable compensation practices. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, IntelliTech utilizes the full width of the range. IntelliTech provides comprehensive benefits and perks that meet the needs of our employees, including comprehensive insurance, 401(k) matching, paid time off, professional development opportunities, and flexible work arrangements to support work-life balance. About IntelliTech: IntelliTech is a dynamic and forward-thinking small, disadvantaged minority-owned business specializing in Full Stack Engineering, Data Analytics, Cloud Solutions, and DevSecOps services. Our unwavering mission is to empower both government and commercial clients to overcome their most complex technical hurdles. With a dedication to innovation and excellence, we're here to make the impossible possible for our clients. Equal Opportunity Statement: At IntelliTech, we are committed to creating a diverse and inclusive workplace. We believe that a variety of perspectives and backgrounds leads to stronger teams and better solutions. IntelliTech is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, gender, age, disability, or veteran status. We encourage all qualified candidates to apply. Powered by JazzHR F1mKKRRXXw

Job Description ABOUT THE AMERICAN ASSOCIATION OF NURSE PRACTITIONERS The American Association of Nurse Practitioners® (AANP) is a full-service professional membership organization that empowers all Nurse Practitioners (NPs) to advance accessible, person-centered, equitable, high-quality health care for diverse communities through practice, education, advocacy, research, and leadership. AANP takes pride in serving the NP community and our team members work together to move the association forward. We are looking for talented individuals to join our team. In addition to competitive benefits, AANP offers team members a creative work environment with the opportunity for personal growth and success. APPLICATION PROCESS Applicants for this role must submit a cover letter and upload their resume with the online employment application. POSITION SUMMARY The Senior Salesforce and.NET Developer designs and maintains enterprise applications, integrating Salesforce and .NET solutions with external systems. The developer ensures secure, scalable solutions, supports business requirements, and contributes to development standards and best practices. WHERE YOU WILL WORK This position can be remote, hybrid, or in office. Our office locations are Austin, Texas National Headquarters and Washington D.C. Government Affairs (Arlington, Virginia). ESSENTIAL RESPONSIBILITIES You are expected to perform the following essential responsibilities of the position with reasonable accommodation. The position may include other responsibilities as assigned. • Develops and configures Visualforce, Lightning Web Components (LWC), Aura Components, and Pages in Salesforce., • Manages and optimizes Digital Experiences (Experience Cloud Sites) within Salesforce., • Designs and develops User Interface (UI) using Apex code, Triggers, Salesforce Object Query Language (SOQL), and Salesforce Object Search Language (SOSL)., • Troubleshoots issues using Salesforce debugging features., • Writes test classes for code coverage and deployment., • Manages Batch Apex and Scheduled Apex jobs., • Designs and implements Salesforce.com integration with external applications and systems., • Designs and develops Salesforce Application Programming Interfaces (APIs- Chatter REST API, Bulk APIs and Tooling API., • Employs Salesforce tools such as Data Loader and Workbench for tasks that include, but are not limited to, data and metadata management, data queries, and deploying and debugging applications., • Utilizes features like Workflow Rules, Process Builder Approval Processes, Custom Objects, Fields and Relationships, and Reports and Dashboards in Salesforce configurations., • Establishes Salesforce Governor Limits, Salesforce Data Security using Profiles, Permission Sets, and Sharing Rules., • Develops cross-browser, responsive, and mobile friendly websites., • Works with Information Technology (IT) team to design, code, test, debug, document, modify, install, integrate, and maintain .NET programs and association management applications., • Achieves and maintains expert knowledge of the American Association of Nurse Practitioners’ (AANP) current association management system through training, experience, and collaboration with existing staff., • Maintains, updates, unifies, and enhances AANP’s authentication and authorization processes, including Aptify eBusiness, SAML, OAUTH, MVC 3.5 Forms Authentication, and other custom integrations. Documents and provides guidance for implementation for new and existing applications., • Works with fellow team members to provide guidance and oversight for AANP’s development lifecycle. This includes providing standards, templates, and documentation for the development team to follow., • Works with the IT support team maintaining and updating sites as necessary to meet Payment Card Industry (PCI) Compliance standards each quarter., • Assists in maintaining AANP’s Domain Name System (DNS) infrastructure and associated integrations and vendors. This currently includes CloudFlare, Aptify Cloud, and Rackspace., • Develops SQL Queries, Stored Procedures, and views of varying size and complexity to meet business requirements., • Documents procedures and instructional materials., • Translates requirements concepts between business and technical personnel., • Interacts directly with AANP staff to understand requirements and troubleshoot production issues., • Educates and advises internal clients on how to leverage available data, reports, and tools., • Monitors programs for expected performance and responds to errors and emergency problems., • Collaborates with the internal IT team, staff, management, hosting providers, and third-party development teams on design, construction, implementation and maintenance of applications and databases., • Develops, implements, and tests backup and recovery plans. QUALIFICATIONS Education Required: • Bachelor’s degree in Management Information Systems (MIS), Computer Science (CS). Equivalent years of experience can be substituted for education plus the minimum required years of experience., • Salesforce Developer Certification. Experience Required: • Seven or more years of experience configuring and building Salesforce.com solutions., • Seven or more years of experience programming in Apex, Visualforce, Lightning Components, Javascript, Ajax, jQuery, CSS, XML, JSON, SOQL, SOSL., • Seven or more years of experience developing and managing web-based applications with .NET development and Visual Studio., • Seven or more years of experience programming in MVC, React, C#, VB.NET, Angular, Dapper, NHibernate, and Entity Framework., • Seven or more years of hands-on experience in SQL, including query development and stored procedure development., • Four or more years of experience building or maintaining APIs using Microsoft Technologies (Web API)., • Three or more years of experience working with a Content Management System (CMS)., • Three or more years of experience with standard internet protocols, common web languages and extensions as required including awareness of browser compatibility issues and Section 508 & WCAG 2.0 compliance., • Three or more years of experience developing in Agile Software development environment., • Three or more years of experience in real-time integrations using Representational State Transfer (REST) and Simple. Knowledge, Skills, and Abilities Required: • Good knowledge of all key modules of Salesforce, including Service Cloud, Sales Cloud, Experience Cloud, Marketing Cloud, and Commerce Cloud., • Excellent proficiency with Salesforce.com solutions and configurations, including but not limited to Apex, Visualforce, Lightning Components, Javascript, Ajax, jQuery, CSS, XML, JSON, SOQL, SOSL., • Excellent proficiency in .NET development and Visual Studio., • Strong proficiency with MVC, React, C#, VB.NET, Angular, Dapper, NHibernate, and Entity Framework., • Good proficiency with Content Management Systems (CMS)., • Strong knowledge and experience with relational and conventional database technology and data modeling concepts, tools and techniques using SQL Server 2008 and above., • Solid knowledge of SQL Server 2008 – 2016; Microsoft SSRS, SSIS, and SSAS., • Proficient in real-time integrations using REST and SOAP Web Services., • Ability to translate requirement concepts between business and technical personnel., • Technical proficiency in systems software and implementing packages and systems., • Proficient in SharePoint Online, Teams, and Office 365 Administration management., • Manages existing technologies and is well informed on emerging technologies., • Excellent track record as an implementer who thrives on leading a variety of key initiatives concurrently in a cross-functional environment., • Ability to blend creativity, logical thinking, problem solving, and technical skills to analyze, interpret, and solve difficult problems., • Excellent verbal and written communication skills as well as exceptional customer service skills., • Excellent interpersonal skills at all organization levels and ability to adapt communication style to audience., • Demonstrated team player that can work collaboratively with diverse work teams to achieve results., • Ability to perform all communications in a courteous and professional manner., • Ability to handle multiple tasks, prioritize, and meet deadlines., • Good initiative., • Proficiency in vendor management. Preferred: • Knowledge of Postman and Swagger is desired., • Knowledge or proficiency in publishing mobile apps to Apple, Google and Amazon., • Knowledge or proficiency in Plauti, Own Data, RightRev, Chargent, and DBAmp., • Knowledge or proficiency using Aptify Association Management Software (AMS) and integrating .NET applications using AMS Application Program Interfaces (APIs)., • Familiarity with Azure infrastructure and Hosting. Other • Ability to travel to, and staff, the AANP conferences or events as assigned (minimal travel). BENEFITS AANP offers attractive compensation; health, dental and vision insurance; 401(K) and employer match; generous paid time-off; 14 annual holidays, and a great work environment. AANP is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, or any other status protected by the laws and regulations in locations where we operate. We celebrate diversity and are committed to creating an inclusive environment for all employees. AANP will endeavor to provide reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability. If you require reasonable accommodation because of a disability in completing any part of the employment process, please contact Human Resources at (512) 442-4262 to help us understand the nature of your request and provide your contact information.

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Lab Services Specialist/ Member Support Specialist at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location, • Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs, • Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization, • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, • Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment OR successful completion of an Amazon Career Choice training program, • Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions, • Strong written and verbal communication skills, • A High School Diploma or equivalent, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously, • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus), • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care, • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks Competitive salary: starts at $22.75 per hour based on a full time schedule . This is a full time role (40 hrs/week) with 8 hr shifts generally taking place Monday - Friday between 7am-7pm based in the Metro Center OR Farragut Square offices in Washington, DC. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Job Description GenAI Contact Center Engineer Per Federal contract U.S. Citizenship Required Must be able to obtain Public Trust clearance 100% REMOTE Starts Date 1/12/2026 Hourly Rate: $37.00 - $42.00 We are currently looking for an early career GenAI Contact Center Engineer to help design, secure, and automate an AWS contact center platform that uses Amazon Connect, Lex V2, Amazon Q in Connect, Contact Lens, Bedrock, OpenSearch, and Lambda (Python). The ideal candidate would demonstrate: • Technical experience and aptitude in development, implementation, and/or troubleshooting of contact center operations, IVR flows, and related TURN/STUN/WebRTC network issues, • Technical expertise in GenAI and Python, • Foundational awareness of cloud provisioning best practices, well architected frameworks, and secure workloads – particularly in IAM, Connect, Lambda, Bedrock, and S3 services. What Your Day Will Look Like • Build contact center infrastructure – be responsible for deployment and successful operation of AWS Connect services, including agent onboarding/offboarding, routing and security profiles, single sign on integration with cloud-native services, and be the point of contact for prompt triage and resolution of network issues impacting connection quality, sound quality, and latency., • Optimize agent and customer experience – continuously develop and improve upon the Contact Control Panel, use post-contact analytics with Contact Lens to drive changes to contact flows, manage quality metrics and KPIs, and integrate Lex V2 capabilities., • Develop internal proficiency – using OpenSearch develop a model for self-service troubleshooting and internal knowledge development, monitor and manage costs across cloud infrastructures, manage disaster recovery capabilities, and develop operational dashboards with cloud native tools and services., • Build and develop AI capabilities – write Python based Lambda functions supporting contact operations, integrate with AWS Bedrock and securely manage AI models and datasets. Required Qualifications • Bachelor’s degree in Computer Science, Engineering, or related field and 3+ years of relevant experience; or 7+ years of relevant experience in lieu of degree., • 2+ years hands-on experience designing, configuring, and operating Amazon Connect contact centers and possess the necessary understanding to document designs, flows, governance, and operational procedures; effective collaboration with WFM and Quality teams to ensure Connect capabilities function as intended., • Experience troubleshooting issues such as audio quality for WebRTC voice, and network diagnostics (DNS, TLS, TURN/STUN, proxy/NAT, CIDR, QoS, jitter/packet loss)., • Experience and aptitude in programming (Lambda functions, AI development, cloud-based API, IAM policy, YAML code), • Ability to work in a dynamic environment, work with a variety of functional teams, effectively communicate with technical and non-technical users, and have the drive to self-govern and self-manage day to day priorities in order to achieve program goals. #M2 #LI-AP1 #DI-AP1 Ref: #850-Rockville (ALTA IT)

Job DescriptionBlueprint Creative Group is expanding our mission-readiness, defense support, and health-security portfolio. We are seeking technical experts, engineers, and researchers in AI, Machine Learning, and LLM who bring the best of Silicon Valley to the federal government and solve the unique security, procurement, and data challenges of the federal space. Profit share is available to the right candidate who will build the mission and solutions with us. Remote available. You must be US-based and eligible for a Top Secret Clearance. Desired Experience: • Experience with deploying large-scale models, MLOps, and specific platforms like TensorFlow, PyTorch, or commercial cloud AI/ML services (AWS SageMaker, Azure AI)., • Previous history working as an AI/ML engineer at top-tier commercial tech companies (e.g., Google, Meta, Amazon). Key Responsibilities: * Lead the design, development, and implementation of large-scale AI/ML and LLM-based solutions. * Work with our team to translate complex government requirements into technical architectures and system designs. * Develop and manage end-to-end MLOps pipelines for model training, deployment, and monitoring. * Stay ahead of industry trends, research new technologies, and assess their applicability to federal use cases. * Provide technical mentorship and guidance to junior engineers. Required Background & Expertise: * 5+ years of hands-on experience in AI/ML, with a focus on deep learning, natural language processing (NLP), and large language models (LLMs). * Experience with major AI frameworks such as TensorFlow, PyTorch, or JAX. * Proven track record of deploying and managing models in a production environment, specifically within cloud platforms (AWS, Azure, GCP) and their AI/ML services (e.g., AWS SageMaker, Azure AI/ML). * Demonstrated ability to solve complex problems and deliver innovative solutions in a secure and compliant environment. About Blueprint Creative Group Blueprint is a fast-growing mission-aligned program execution partner delivering operational readiness, innovation enablement, health logistics, and theater-scale operational support across health security, defense, homeland security, and technology transformation domains.Customers include Army Medical Command, Army National Guard, NASA, Department of Energy, U.S. Trade and Development Agency as well as state and local government. Powered by JazzHR jcjiCBcv9i

Job DescriptionBenefits: • Bonus based on performance, • Dental insurance, • Health insurance Job Type: Part-time (will grow to Full-Time) Qualifications: • Selling on Amazon Market Place. Product selection, sales and strategy: 1 year (Required), • Web marketing: 1 year (Required), • Email marketing: 1 year (Required), • Inside sales: 1 year (Preferred), • experience working product selection and sales in the Amazon market place, • conceptualizing and executing email marketing campaigns - coming up with the marketing idea, organizing the leads and sending and following up in a cohesive, intelligent way, • handling inbound customer calls in response to leads creative by marketing campaigns, • identifying products for placement in Amazon marketplace, • familiarity/experience with sells/marketing of web developmentExperience:, • Inside sales: 1 year (Preferred), • Amazon Marketplace sales: 1 year (Preferred), • Facebook, eBay, and other marketplace sales: 1 year, • Email marketing: 1 year (Required)Paid Training:, • YesManagement:, • Team LeadTypical start time:, • 9AMTypical end time:, • 6PMWork Remotely:, • YesCOVID-19 Precaution(s):, • Remote interview process

Job DescriptionSyms Strategic Group (SSG) is seeking a talented Senior Database Engineer Location: Remote Department: Veterans Affairs Type: Full Time Min. Experience: Experienced Security Clearance Level: Public Trust (MBI) Military Veterans are highly encouraged to apply! Essential Duties and Responsibilities • Establish database management systems, standards, requirements, guidelines, and quality assurance for database deliverables, such as conceptual design and architecture, logical database, capacity planning, external data interface specification, data loading plan, data maintenance plan, and security policy, • Work with clients to translate business requirements into a logical model that will accurately support and represent the client’s entity relationship and flow of data, • Develop the appropriate database framework to convert the logical model into a physical model including the creation and maintenance of schemas containing windows, screens, tables, and columns and reports that support the model, • Make recommendations to maximize operating efficiency, support storage requirements and vendor software updates, enforce data governance, and ensure recovery is maintained, • Participate in quality assurance and develop test application code in client server environment Required Skills and Experience, • A proven track record of working with complex database systems and data warehousing solutions, • Experience with database design, architecture, and data modeling, • Proficiency in Structured Query Language (SQL) programming and query optimization, • Strong knowledge of database management systems (DBMS) such as Microsoft SQL Server, Oracle, MySQL, or PostgreSQL, • Experience with performance tuning, indexing, and database query optimization techniques, • An ability to write and troubleshoot complex SQL queries, stored procedures, and triggers, • Familiarity with Extract, Transform, and Load (ETL) processes and tools (e.g., SQL Server Integration Services (SSIS), Informatica, Talend), • An understanding of data warehousing concepts and technologies, • Knowledge of backup and recovery processes, • Experience with database security, user roles, and permissions, • Proficiency in scripting languages such as Python or PowerShell for database automation tasks, • Strong analytical and problem-solving skills, • Excellent communication and collaboration abilities, • Capability to work independently and as part of a team, • Attention to detail and commitment to high-quality work, • Ability to prioritize multiple tasks and meet deadlines, • A strong understanding of business processes and requirements gathering, • Ability to mentor and provide technical guidance to junior developers, • Experience in a high paced DevOps environment, • Experience in large scale Enterprise environments, • SSG will not make assumptions regarding your qualifications. Your answers to the mandatory screening questions must be supported by the information on your resume. Applications with inconsistencies will not be considered., • Recruiters or Third parties will not be considered., • This is a 100% U.S. based remote position. However, candidates from CA, CO, IL, NJ or NY will not be considered., • This can be a W-2 or a 1099 position, • All interviews will be conducted on Microsoft Teams with your camera on; there will be no exceptions Syms Strategic Group, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information. Powered by JazzHR mkFL7OqdTF

Job Description The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day. Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies. Overview With the growth of our iOS app, being the #18 productivity app in the App Store category and also our recent recognition as Apple's 2025 Design Award for inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward. This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users. We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. Our interview process involves several technical interviews and we aim to complete them within 1 week. What You'll Do • Opportunity to lead key engineering and product decisions, • Actively shipping production code for the Speechify iOS app, • Work within a dedicated product team, • Participate in product discussions to shape the product roadmap, • Experience. You've worked on products that scaled to a large user base, • Track record. You have worked on various products from inception to decent traction. You have been responsible for engineering the product, • Customer obsession. We expect every team member whose responsibilities directly impact customers to be constantly obsessed about providing the best possible experience, • Product thinking. You make thoughtful decisions about the evolution of your product and support internal teams and designers into taking the right direction, • Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time, • Focus. We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads down, • Swift Programming Language, • SwiftUI experience, • Experience in Multithreading Programming, • Working with CI/CD infrastructure, • Experience with Fastlane, • SOLID principles, the ability to write every single class according to SOLID, • A fast-growing environment where you can help shape the company and product, • An entrepreneurial crew that supports risk, intuition, and hustle, • The opportunity to make a big impact in a transformative industry, • A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture, • Work on a product that millions of people use and where daily feedback includes users sharing that they cried when they first found the product because it was so impactful on their lives, • Support people with learning differences like Dyslexia, ADD, Low Vision, Concussions, Autism, and Second Language Learners, and give reading superpowers to professionals all over the world Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job Description Company Overview: Over the past 15 years, eTel has delivered essential solutions for the federal government by securing and managing data, providing scalable identity access, modernizing legacy systems, and building high-performance platforms. By integrating new technologies and ensuring reliable operations we help agencies stay prepared for future challenges As a premier technology solutions and services company to the US federal government, eTel possesses longstanding relationships across the federal civilian marketplace. Other customers include the broader Treasury Department, Commerce Department, and State Department. eTel offers integrated CMMI Level 3 processes, tools, and techniques with innovative, cost-efficient, and secure solutions to address complex challenges. eTel also holds ISO 9001:2015, ISO/IEC 27001:2013, and ISO/IEC 20000-1:2018 certifications, and offers dedicated subject matter experts (SMEs) and thought leaders that possess a deep understanding of customers' environments and challenges. Job Summary: Provide professional services involved in integrating solutions and helping agencies deploy and operate identity and credentialing systems related to HSPD-12/ICAM implementations. Has experience in deploying policy-compliant ICAM projects in government agencies through Special Item Numbers for ICAM or HSPD-12 Holds the Certified System Engineer ICAM PACS (CSEIP) certification for PACS and PACS integration services. It is a required credential to become an approved consultant. Understands HSPD-12 Managed service offerings for electronic credentials (assurance levels IAL, AAL, and FAL), identity and access management, authentication, and identity and access management professional services. Has understanding related to digital identity management and cybersecurity, based on experience in one or more critical infrastructure sectors. Verifiable working knowledge of designing, implementing, configuring, and maintaining secure Physical Access Control Systems (PACS) and Logical Control Systems that align with federal Identity, Credential, and Access Management (ICAM) standards. This role supports government and enterprise clients in meeting FICAM-compliant requirements. Key Skills: • Design and engineer FICAM-compliant PACS systems in alignment with GSA and agency-specific guidelines., • Install, configure, and test PACS hardware and software at secure government and enterprise facilities., • Isolate and troubleshoot PACS malfunctions; provide corrective actions for system errors [3]., • Maintain documentation for system configurations, installations, and certifications., • Coordinate with ISSOs and project teams to ensure compliance with TRM policies and Section 508 standards., • Serve as a subject matter expert on ICAM policy and contribute to audits and system assessments [1]., • Active CSEIP certification (Certified System Engineer ICAM PACS)., • Experience with E-PACS technologies and federal ICAM architecture., • Familiarity with NIST/FIPS requirements and VA/DoD security policies., • Ability to pass background and security clearance processes [6]., • NIST 800-53 security control, • NIST 8000-63, • Federal ICAM (FICAM), • HSPD-12, • Personal Identity Verification (PIV), • Derived Personal Identity Verification (PIV) Credentials, • Personal Identity Verification Interoperable (PIV-I), • Federal Public Key Infrastructure (FPKI), • PIV applications for Physical Access Control System (PACS), • PIV applications for Logical Access Control (LACS), • Federal Information Security Modernization Act (FISMA), • Federal Information Processing Standards (FIPS) Bachelor's Degree and XX years of technical experience with at least X years of experience with security and identity management technical solutions. Experience in Government security and identity management standards and domain expertise. Experience with the following: • VPN (Cisco AnyConnect), • Active Directory, • IBM Security Verify (ISVA, ISVG), • PIV and DUO MFA, • zScaler Cloud VPN, • zScaler Cloud Proxy and Remote Browser, • Palo Alto Local Network Management, • Policy Enforcement Points, • DevSecOps

Job Description Senior Systems Engineer - Washington, DC Position Overview: NIRA, Inc., a rapidly expanding women-owned small business, is seeking a Senior Systems Engineer to join our team supporting the Federal Aviation Administration (FAA). You will work closely with government project managers and engineers to support transformational projects at the FAA. This pivotal role will drive cutting edge solutions leveraging cloud-based technologies and solutions to modernize the way the FAA manages and shares information with airlines and the aviation community. Be part of a mission that not only advances technology but also ensures the safety and efficiency of US aviation on a grand scale. Key responsibilities include: • Work with FAA programs to ensure a seamless transition of vital business services to the next generation network, maintaining continuity and service excellence., • Collaborate closely with customers and operational teams to maintain and refine service protocols and deliverables in accordance with the latest industry standards., • Assist with the development and configuration of new network environments. Work with network service providers to ensure the infrastructure meets FAA requirements., • Support the transition of FAA business services to next-generation network and cloud environments, ensuring service continuity, scalability, and performance., • Design, deploy, and manage AWS infrastructure, including VPCs, EC2, IAM, S3, CloudFront, CloudFormation, and other AWS-native services to support FAA mission systems., • Implement infrastructure as code (IaC) using tools such as Terraform or AWS CloudFormation for environment automation, repeatability, and compliance., • Collaborate with customers, technical teams, and stakeholders to refine cloud and network service delivery protocols in alignment with FAA and industry best practices., • Assist in the design, development, and configuration of hybrid and cloud-native environments with service providers to meet FAA operational and security requirements., • Serve as a technical liaison between the FAA program office and cloud service vendors to develop and optimize solutions that meet performance, availability, and FedRAMP-compliant security objectives., • Configure and manage monitoring, logging, and alerting systems using AWS CloudWatch, CloudTrail, AWS Config, and other observability tools., • Participate in federal configuration control boards and support configuration management activities for the production infrastructure., • Provide lifecycle management, patching, and performance tuning for deployed systems, including enhancements and upgrades in AWS-hosted and on-premises environments., • Participate in configuration control boards and manage configuration management processes for production environments., • Ensure adherence to FAA security policies, including compliance with FAA Order 1370.121 (FAA Information Security and Privacy Program & Policy)., • Partner with Finance to create accurate cost estimates and AWS cost-optimization models for system enhancements and roadmap planning., • BS/MS degree in Computer Science, Systems Engineering, Information Science, Engineering or a related technical subject., • 11+ years of experience as a System Engineer, Technical Architect, System Analyst, Software Engineer or similar role, preferably with API lifecycle management, governance, and standardization across the enterprise., • 5+ years of experience with cloud computing environments such as Amazon Web Services (AWS)., • Hands-on experience with AWS networking, IAM policies, security groups, and VPC peering., • Familiarity with containerized environments (ECS, EKS, Docker) and serverless architectures (Lambda)., • Profound knowledge of service metadata standards like OpenAPI, and familiarity with leading commercial API management platforms., • Understanding of Service Oriented Architecture (SOA) and related governance issues., • Knowledge enterprise application integration architecture, for example, Enterprise Service Bus (ESB)., • Strong scripting and automation skills using Python, Bash, or PowerShell., • Proven experience in supporting major federal acquisition programs, particularly with the FAA., • Working knowledge of information security protocols, FedRAMP, and compliance frameworks (e.g., NIST 800-53, ISO 27001)., • Experience with AWS Well-Architected Framework and cost optimization best practices., • Familiarity with IP network services and hybrid infrastructure integration. NIRA, INC. is an Equal Opportunity/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state or local law. Job Type: Full-time Education:

Job Description FSR ISSO On-Site: Washington, DC TS Clearance with SCI eligibility required PVM, Inc. is looking for a dedicated and motivated Information System Security Officer (ISSO) to join our team. In this role, you will collaborate with engineers and key stakeholders to ensure security policies and settings are properly implemented, build standardized security documentation, and generate compliance evidence. As an ISSO, you will play a critical role in deploying software solutions that support our customers' most mission-critical needs. Responsibilities • Secure Authorization to Operate (ATO) approvals for software across multiple customer projects with minimal oversight., • Collaborate with engineers to assess software, interpret security requirements, and implement effective security controls., • Deliver exceptional customer service, provide policy guidance, and produce high-quality security documentation., • Act as the primary on-site cybersecurity and compliance point of contact for one or more customers, addressing security-related inquiries and requirements., • Independently analyze vulnerability scan results from tools such as ACAS (Tenable Nessus) and SCAP (STIG benchmark) and manage the Plan of Actions and Milestones (POA&M) to track and remediate security findings. Requirements • Active U.S. DoD Top Secret clearance with SCI eligibility., • Active DOD 8140 or 8570 Certification (e.g. CISSP or Security+)., • Active IAT II certification., • Minimum 2 years experience directly supporting a customer's ATO/RMF process., • Proven experience using the eMASS or XACTA accreditation management software systems., • Be at customer site 5 days per week. Tools • Proficiency in interpreting and communicating government policy to a diverse audience., • Specific experience working in both traditional on premises environments and cloud environments such as Amazon Web Services (AWS)., • Experience accrediting IT systems against U.S. Government standards including NIST SP 800-53, CNSSI 1253, and the DISA STIGs, using frameworks like DOD RMF, ICD 503, or DIACAP. Skills • Strong communication skills with the ability to break down, explain, and demonstrate complex concepts in an easy-to-understand manner, • Ability to multitask under pressure, using time management and organizational skills., • Initiative in proactively identifying problems before they arise and creativity in proposing solutions., • Ability to travel up to10% of the time if needed, • Ability to work independently and as part of a team. Why PVM? At PVM, we mean it when we say we value diversity. As a PVM team member, you will work with people from all different backgrounds that are passionate about the problems we solve for our customers and are focused on delivering value for our clients. Our culture encourages problem solving, leadership, and innovation, and creates an environment that will support your professional and personal growth. Here are a few highlights of the advantages of being a part of the PVM community: • Opportunities for growth and advancement, • Tuition/Training reimbursement, • Peer bonus program, • Remote and on-site positions available, • Unlimited PTO, • Flexible work schedule PVM delivers digital services that help government agencies unlock the power of their data for good and maximize the value of their technology investments. We design, develop, and deploy solutions to solve mission-critical problems. PVM is a black- and service-disabled veteran-owned small business and was founded by a retired Naval officer out of frustration with the status quo with one goal in mind: to help his fellow Shipmates solve the problems they were facing every day. Today, we continue to be driven by that same goal, and are focused on taking on our clients' missions as our own to make a difference in the communities we serve. PVM believes in equal opportunity employment. We won't discriminate against any employee or applicant based on race, gender, nationality, age, religion, disability, military status, or sexual orientation. As a company and as individuals, we're committed to providing an inclusive and welcoming environment for our team, our family members, and our clients.

Job Description We're seeking a driven and dynamic Business Development Manager who will lead sales growth for Amazon Connect and AWS-based CX solutions. You'll work closely with solution architects and AWS teams to identify opportunities, craft proposals, and build trusted relationships with enterprise clients.Role OverviewThis role combines strategic sales leadership with a solid understanding of cloud-based customer experience technologies. You will be responsible for driving revenue by identifying new opportunities, managing the end-to-end sales cycle, and positioning our client's AWS and Amazon Connect offerings as transformative solutions for customer engagement.Key Responsibilities • Identify, pursue, and close new business opportunities for Amazon Connect and AWS CX solutions in target industries such as finance, healthcare, retail, and public sector., • Work with internal solution engineers and AWS partner teams to develop customized proposals, demos, and presentations tailored to client needs., • Build and manage a strong pipeline of enterprise clients, maintaining accurate forecasting and reporting through the CRM system., • Conduct discovery sessions with customers to understand their contact center and CX challenges, and align them with AWS-based solutions., • Negotiate contracts, manage proposals, and oversee deal closures in collaboration with technical and delivery teams., • Develop go-to-market strategies, campaigns, and sales collateral in partnership with marketing and AWS., • Maintain relationships with key stakeholders across AWS, clients, and technology partners to expand sales reach and joint engagement opportunities.Required Skills & Experience, • 7+ years of experience in B2B sales, business development, or solution selling, preferably in cloud, SaaS, or customer experience technology., • Proven track record in selling Amazon Connect, AWS, or contact center solutions (e.g., Genesys, Five9, NICE CXone, Twilio Flex, Avaya Cloud)., • Strong understanding of cloud computing concepts (AWS, AI/ML, SaaS, CX technologies)., • Exceptional communication, presentation, and negotiation skills with C-level and technical stakeholders., • Experience working with or through AWS partner ecosystem is highly desirable., • Bachelor's degree in Business, Technology, or a related field.Preferred Qualifications, • Experience in solution-based consultative selling for enterprise technology products., • Familiarity with contact center operations, CX transformation, or digital engagement platforms., • Exposure to AI-driven CX, chatbots, or self-service automation., • AWS certification or sales accreditation is a plus.What Sets You Apart, • Entrepreneurial mindset with a passion for building client relationships and driving growth., • Ability to bridge technical understanding and business value in conversations with clients., • Self-starter who thrives in a fast-paced, innovative, and collaborative environment., • Proven success in achieving or exceeding sales targets. Remote Pay Range$130,000—$150,000 USD

Job DescriptionCYBERSECURITY CLOUD SUBJECT MATTER EXPERT (SME) (ECWM) Location: Remote Education: Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or related technical field Security Clearance: Must possess a Secret Clearance or IT-II Non-Critical Sensitive security clearance Who We Are Horizon Industries Limited (Horizon) is a dynamic IT and Management Consulting firm based in the Washington, DC area. Founded in 1996, Horizon Industries Limited (Horizon) has evolved into a company of highly qualified professionals that provides full-cycle IT Consultant and Management support in both the private and public sectors. Horizon's culture is based on our core values, and we PRIDE ourselves on a diverse, employee, and family-centric approach. Key Responsibilities This role serves as the primary cloud security architect responsible for ensuring that cloud-hosted IT systems, particularly the Electronic Contract Writing Module (ECWM) and related DoD contracting systems, are architected, designed, and implemented with robust security controls that meet or exceed Department of Defense requirements. The specialist provides comprehensive security oversight throughout the system lifecycle, from initial design through deployment and ongoing operations, with particular emphasis on cloud environments including Oracle Cloud Infrastructure (OCI), Amazon Web Services (AWS), and Microsoft Azure. The position requires deep expertise in DoD cybersecurity frameworks, FedRAMP compliance, Risk Management Framework (RMF), and the unique security challenges inherent in cloud-based Government systems handling sensitive contracting and procurement data. Required Qualifications Cloud ATO Experience: Two (2) years of hands-on experience achieving Authorization to Operate (ATO) in cloud environments (OCI, AWS, Azure, or equivalent platforms) with demonstrated success in navigating complex compliance requirements • DoD Systems ATO Experience: Five (5) years of experience achieving ATOs for compartmented DoD IT systems with deep understanding of DoD-specific security requirements, assessment processes, and stakeholder coordination, • FedRAMP Expertise: Extensive knowledge of FedRAMP assessment methodology including practical experience with FedRAMP security control requirements, assessment procedures, and authorization processes, • OCI Experience: Demonstrated experience working with Oracle Cloud Infrastructure (OCI) including security architecture, implementation, and compliance activities, • Enterprise DoD IT Experience: Proven experience working with enterprise DoD IT systems, understanding of DoD architecture standards, and familiarity with DoD cybersecurity requirements and processesPreferred Qualifications, • Advanced cloud security certifications (CCSP, CISSP, SABSA, or equivalent), • CISSP, CISM, or other advanced cybersecurity certifications, • Experience with DoD Enterprise DevSecOps Reference Design, • Knowledge of containerization security (Docker, Kubernetes) and microservices security architecture, • Experience with Government cloud initiatives (milCloud, AWS GovCloud, Azure Government), • Familiarity with AI/ML security considerations in cloud environments, • Project management certification (PMP, PRINCE2) or equivalent, • Experience with Agile development methodologies and security integration, • Advanced degree in cybersecurity or related fieldAdditional Competencies:, • Strong analytical and problem-solving skills with ability to assess complex security challenges and develop innovative solutions, • Detail-oriented approach with commitment to thoroughness and accuracy in security assessments and documentation, • Ability to work effectively under pressure and tight deadlines while maintaining high standards of quality, • Adaptability to rapidly evolving cloud technologies and security threats, • Leadership capabilities with experience mentoring junior staff and leading security initiatives, • Commitment to continuous learning and staying current with emerging security technologies and threats, • A comprehensive benefits package including healthcare (medical, dental, vision and disability), • a 401k program where you are 100% vested from day one with an employer match after 90 days., • an Educational Assistance program., • a Student Loan Repayment Program, • Gym Reimbursement Program., • Paid Time off, • Dynamics, passionate, multi-disciplinary team of creative minds to work with and many more. Horizon is an Equal Employment Opportunity employer, and it is our policy to consider all applicants for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. EOE/M/F/Vet/Disabled

Job DescriptionAbout UsAGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future. This contract is intended to provide for a secure and highly available Google Cloud Platform (GCP). The IT Subject Matter Expert (SME) will support the team's responsibilities to provide design, architecture, implementation, and sustainment for the cloud hosted environment and associated network resources. Responsibilities Include: • Serves as a Management Information System (MIS) manager. Designs, develops, and manages implementation of risk assessment and business contingency planning framework, methodology and tools to ensure business continuity of operations across a large, multi-division, decentralized organization., • Supports multilanguage, multi-platform and multi-operating system operations and utilizes electronic commerce and Electronic Data Interchange (EDI) applications, • Recognizes and recommends new or emerging technology or software to satisfy functional requirements and processes., • Provides highly technical and/or specialized guidance concerning automation solutions to complex information processing problems related to the subject field., • Provides customer support using enterprise solutions software to integrate business areas, consistent with today's technology to operate in an open systems environment and client service architectures., • Analyzes data processing requirements to plan EDP systems to provide system capabilities required for projected workloads., • Plans layout and installation of new systems or modification of existing systems., • Sets up and controls analog or hybrid computer systems to solve scientific and engineering problems., • Develops applications that take advantage of Internet protocols and platforms. Internet developers extend beyond traditional software development disciplines to demonstrate advanced graphical design abilities, familiarity with new media formats, and solid understanding of Internet communications protocols and services., • Deploys new applications that utilize Internet standards to enable wide access from the diverse client types found throughout the public Internet., • BA/BS in a technical discipline with at least ten (10) years of systems engineering experience., • Google Cloud Platform and Amazon Web Services management and administration, • Current Windows and RHEL server operating systems, • Oracle and Microsoft SQL databases, • Network administration, Internet communications protocols and services, • DoD 8570 IAT Level II Certification (Ex: Security+CE), • Must possess at least one of the following Google Cloud Platform Certifications:, • Google Cloud Associate Engineer, • Google Professional Cloud Architect, • Must possess at least one of the following AWS Certifications:, • AWS Certified Cloud Practitioner, • AWS Certified Solutions Architect – Associate, • In-depth knowledge of Google Cloud Platform administration., • Experience with commercial cloud provider solutions in addition to Google (i.e. Microsoft Azure, AWS, OCI) and associated relevant industry certifications., • Five (5) years hands-on experience working with Department of Defense (DoD) IT systems., • Three (3) years' experience designing, architecting, deploying, and managing cloud-based infrastructures, resources, and applications., • Project Management Experience: Proven experience leading cloud infrastructure projects from conception to completion, including design, implementation, and sustainment support phases., • Excellent leadership, communication, and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders., • Strong analytical and problem-solving skills: Proficiency in problem-solving and troubleshooting complex issues, with the ability to analyze problems, identify root causes, communicate to management and implement effective solutions in a timely manner., • Leadership and Team Management: Ability to lead and motivate a team of IT professionals, providing guidance, direction, and support to ensure project objectives are met effectively., • Communication Skills: Excellent communication skills to persuade, negotiate, convey technical concepts to non- technical audiences, and facilitate collaboration between multiple teams involved in projects., • Cyber Security and Risk Management: Deep knowledge of cloud security principles and best practices., • Strong understanding of DISA Security Technical Implementation Guides (STIG)/ IAVAs relating to cybersecurity principles with experience in identifying, assessing, and mitigating risks associated with security posture as well as prepping and supporting successful audits., • Documentation and Reporting: Skilled in preparing and organizing comprehensive project documentation, including project plans, status reports, job guides, and technical documentation, to ensure transparency and accountability throughout the project lifecycle., • Strong understanding of network architecture, security, and routing including virtual private clouds (VPC), load balancers, and firewalls., • Hands-on experience with Infrastructure as Code tools such as Terraform, Google Cloud Deployment manager., • Proficient in scripting languages and automation tools for supporting Infrastructure as Code and routine system administrative tasks., • Strong proficiency in the administration of Windows and RHEL operating systems., • Office work environment. Compensation: $110,000 - $125,000 This position is part of a pipeline for a future opportunity supporting a DoD customer. Employment is contingent upon contract award and government customer approval. AGE Solutions is actively engaging talent ahead of award and encourages both current incumbents and new candidates to express interest. At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally. • 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it., • Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact., • 401(k) with Match: We match 3% of your contributions with immediate vesting., • Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents., • Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs., • Parental Leave: 15 days of fully paid leave for new parents, because family matters., • Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving., • Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.

Job Description This is a remote position. Job Title: AWS Cloud Infrastructure Architect Location: Remote Duration: Full-Time Clearance: IRS MBI Required We are seeking an experienced AWS Cloud Architect to design, implement, and manage our organization's cloud infrastructure on Amazon Web Services. This role will be responsible for establishing and maintaining our AWS environment, including account structure, networking, security, and governance frameworks. Key Responsibilities AWS Account & Organization Management • Design and implement AWS account structure using AWS Organizations, • Create and manage Organizational Units (OUs) based on business requirements and best practices, • Establish account governance policies and standards, • Implement consolidated billing and cost allocation strategies, • Deploy and manage AWS Control Tower for automated account provisioning and governance, • Design and deploy Virtual Private Clouds (VPCs) across multiple regions, • Configure and manage VPN connections (Site-to-Site VPN and Client VPN), • Implement AWS Direct Connect for hybrid cloud connectivity, • Design network segmentation strategies using subnets, route tables, and network ACLs, • Configure Transit Gateway for multi-VPC connectivity, • Manage DNS using Route 53, • Design and implement IAM policies, roles, and permission boundaries, • Establish identity federation with corporate identity providers, • Implement least privilege access principles, • Create and manage service control policies (SCPs) at the organization level, • Configure multi-factor authentication (MFA) requirements, • Design and implement security policies across the organization, • Configure AWS Security Hub, GuardDuty, and AWS Config, • Implement encryption strategies for data at rest and in transit, • Establish security monitoring and incident response procedures, • Ensure compliance with industry standards (SOC 2, ISO 27001, HIPAA, etc.), • Maintain FedRAMP compliance requirements and controls, • Design and implement security architectures for AWS GovCloud (US) regions, • Conduct security assessments and vulnerability management, • Create infrastructure as code using AWS CloudFormation or Terraform, • Develop and maintain architectural documentation and diagrams, • Provide technical guidance and mentorship to engineering teams, • Participate in disaster recovery planning and testing, • 5+ years of experience in cloud architecture, with 3+ years specifically on AWS, • Deep understanding of AWS Organizations and multi-account strategies, • Hands-on experience with AWS Control Tower for account orchestration and governance, • Proficiency in Landing Zone Architecture (LZA) design and implementation, • Experience working with AWS GovCloud (US) environments, • Knowledge of FedRAMP compliance requirements, controls, and authorization processes, • Expert knowledge of AWS networking services (VPC, VPN, Direct Connect, Transit Gateway), • Strong expertise in IAM, including policy design and identity federation, • Proven experience implementing security best practices and compliance frameworks, • Proficiency with infrastructure as code tools (CloudFormation, Terraform, CDK), • Experience with AWS security services (Security Hub, GuardDuty, Config, CloudTrail) Certifications (Preferred) • AWS Certified Solutions Architect – Professional, • AWS Certified Security – Specialty, • AWS Certified Advanced Networking - Specialty, • Additional AWS certifications are a plus

Job DescriptionA World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a Federal Compliance Engineer, you will help manage and architect our Federal Compliance program (including FedRAMP, IL5, and IL6). You’ll work closely with many different teams to scale the Federal Compliance program, including identifying automation opportunities. You will navigate & interpret complex Federal regulatory frameworks (e.g. FedRAMP, DoD CC SRG) in order to provide practical guidance on technical architecture, documentation & operational concerns, and sustainable processes that will allow us to continue to grow quickly & efficiently.Core Responsibilities • Oversee operational and regulatory outcomes across our US Government client portfolio, including FedRAMP, IL5, and IL6 continuous monitoring and compliance audits., • Propose and implement ideas for operational improvements and facilitate automation for procedural compliance controls., • Evaluate and advise the business on new and evolving US Government certification programs (ex. FedRAMP 20x), requirements, and technologies., • Maintain and lead partnerships with various agencies (DoD, HHS, etc.) and the FedRAMP PMO, staying atop of all industry updates and changes to the program., • Drive enterprise-wide compliance strategies and cross-functional initiatives.What We Value, • 7+ years experience with compliance audits (FedRAMP, PCI, SOC2, HIPAA, etc.) and prior US Government compliance and audit experience (FedRAMP, FISMA, NIST 800-53, NIST 800-171, US Government ATOs, etc)., • Experience with managing distributed compliance teams and scaling programs., • Deep understanding of complex cloud infrastructure and security concepts, including ephemeral technologies (ex. containers)., • Experience implementing security controls and assessing compliance in distributed applications on cloud infrastructure (e.g Amazon AWS, Microsoft Azure)., • Strong Project Management skills, being able to balance and track multiple projects going on at the same time to completion., • Proficiency with security concepts (encryption, authentication, etc.) and tooling for continuous monitoring (Tenable Security Center, Burp, SIEMs, etc.).What We Require

Job Description Synertex LLC is seeking a Software Engineer to support a U.S. Federal Government Agency in McLean, VA / Pentagon. We are expanding work on a current contract and need a Software Engineer with experience in both front and back-end development to provide innovative solutions to the client's most pressing requirements. Additionally, the Software Developer will have a keen understanding of open-source data development tools and processes. This is a hybrid remote position with some on-site requirements that require a candidate to be within reasonable commutable distance to McLean, VA and/or the Pentagon. Join our team of data visualization experts to focus on delivering practical and efficient solutions in support of our client's incredibly important mission. Benefits include competitive PTO, 11 Paid Government Holidays, a 401k with 6% match, and a comprehensive list of health care options. RESPONSIBILITIES: • Work within a team environment to develop a software-based platform that will facilitate rapid decision making and increased situational awareness across a variety of users, disciplines, and geographic locations., • Build robust, maintainable, well documented, and well tested enterprise-level applications., • Communicate effectively both verbally and in writing with the customer and other team members. Including managers, data scientists, DevOps engineers, and other senior and junior/midlevel developers., • 6-10 years of experience., • Experience and knowledge of web application development using Python and Django., • Experience using Docker / Docker Compose., • Knowledge and experience of classified government networks and Amazon Web Services (AWS) including RDS Aurora, and ECS / EKS, VPC, ALB, • Linux / UNIX, • Familiarity with Government ATO application compliance, approval, and deployment., • Active TS/SCI Polygraph

Job Description Data Engineer - Mclean VA + Remote Position Technical Responsibilities The Sr. Data Engineer's mission will be to guide this platform’s development so that it becomes the engine of a healthcare-wide transition to value-based care by enabling effective data sharing, analytics, performance transparency, and value-based payment. • Provide hands on software development for a large data project, hosted in a cloud environment., • Have a good understanding of where their project fits into the larger goals for engineering and adapts their work so that the priorities of the systems they are creating match those of the organization., • Able to work efficiently and proactively across engineering teams to enable us to deliver on our goals of loosely coupled, adaptable, scalable solutions., • Enforce high-quality coding standards and practices via reviews and by demonstrating this in their own work., • Be able to help others break down large team goals into specific and manageable tasks., • Provide estimates for EPICs and User Stories for planning and execution., • Play key roles in agile sprints, helping enforce practice discipline., • Provide architectural support to projects within a team., • Be a mentor to junior and mid-level engineers. Qualifications • Demonstrated expertise with one or more high-level software languages (e.g. Scala, Python, SQL, Django, Java, Java Script), • Experience with cloud infrastructure (e.g. Amazon Web Services - EC2, EBS, RedShift, EMR, ELB, SNS, RDS, CloudFormation, etc), • Experience with big data processing frameworks (e.g. Spark, MapReduce, Hadoop), • Experience with one or more software version control systems (e.g. Git, Subversion), • Experience software development in a team environment, • Experience software development on a team using Agile methodology

Job Description Our collective future depends on carbon-free transportation. To forge that future, Voltera develops, owns, and operates the infrastructure that enables companies to succeed at scale with zero-emission vehicles. We're looking for innovative, people-first team members who understand that culture is critical in our effort to positively impact the world's transition to a carbon-free transportation future. We are seeking a Sales Director to expand Voltera's presence within the enterprise transportation electrification space. This individual will be responsible for prospecting, developing, and closing strategic partnerships with ride hail services, autonomous vehicle (AV) companies, automotive OEMs, and marquee, i.e. FedEx, Amazon, HDL, fleet operators. The ideal candidate brings a strong hunter mindset, deep industry relationships, and proven success in driving complex enterprise sales within the mobility and fleet electrification sectors. This role will be highly visible and pivotal in shaping Voltera's strategic growth trajectory with top-tier mobility and fleet partners. WHAT YOU'LL DO • Lead enterprise sales efforts targeting ride hail, AV, Auto OEM, and large fleet operators., • Prospect and build new relationships with key decision-makers and executives at leading mobility and transportation companies., • Develop tailored solutions for enterprise customers by collaborating with internal Product, Real Estate, finance, and Technology teams., • Structure and negotiate complex commercial agreements with support from our Commercial Operations team., • Partner with Marketing to refine go-to-market strategies, define key account targets, and enhance lead generation within the enterprise mobility ecosystem., • Build and manage a robust pipeline of strategic opportunities, providing regular updates to the broader organization on progress, priorities, and performance., • Work cross-functionally with Government & Utility Relations to align with incentives, grants, and regulatory frameworks., • Represent Voltera at major industry events and conferences, serving as a thought leader in fleet electrification and infrastructure innovation., • Ensure long-term customer success by maintaining close relationships post-sale and supporting account expansion opportunities., • Serve as a key source of market data to the organization regarding competitors, pricing trends, technology developments, and industry demand., • 7+ years of experience in enterprise sales or business development within the mobility, automotive, AV, or fleet electrification industries., • Demonstrated success in prospecting, hunting, and closing high-value enterprise partnerships., • Strong network and relationships across ride hail, AV, Auto OEMs, or large fleet operators., • Excellent strategic selling, negotiation, and communication skills., • Proven ability to manage long and complex sales cycles involving multiple stakeholders including ability to communicate progress up to and through the close, • Experience collaborating cross-functionally with technical, product, finance, and operations teams to deliver customer solutions., • Deep understanding of transportation electrification, charging infrastructure, and fleet operations., • Strong analytical and organizational skills with the ability to manage multiple opportunities simultaneously., • Experience with energy, infrastructure, or real estate projects., • Background in EV charging, renewables, mobility services, or logistics. #LI-Remote Voltera believes diversity – of thought, backgrounds, and experiences – affects all that we do, from our employees to the solutions we deliver. Our goal is to create an environment in which inclusion through diversity helps deepen the lives and work experience of our employees, enhances our innovation and creativity, and enriches our involvement in our communities. Voltera is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or ancestry, physical or mental disability, as well as any other category protected by applicable federal, state, or local laws.

Job Description Join Our Team! Are you ready to make an impact? We are seeking a talented Solutions Architect to design and implement innovative technical solutions tailored to our clients' business needs. If you have a passion for cloud technologies, particularly Amazon Web Services (AWS), and enjoy working in a collaborative environment, we want to hear from you! Location Work Location Primarily Remote (with occasional on-site client activities in the National Capital Region) Security Clearance Eligibility Requirements Must be a U.S. Citizen capable of obtaining a DoD SECRET level clearance. Key ResponsibilitiesWhat You'll Do • Architectural Design: Create highly available, scalable, and secure cloud architectures, primarily utilizing AWS., • Migration Leadership: Lead the planning and execution of migrating on-premise applications, databases, and infrastructure to AWS., • Collaboration: Partner with business stakeholders, product owners, and engineering teams to translate requirements into effective technical solutions., • Best Practices: Define and enforce cloud best practices, standards, and governance policies related to security, compliance, and cost optimization., • Technical Guidance: Conduct reviews and provide technical guidance, ensuring adherence to architectural principles across multiple projects., • Innovation Assessment: Evaluate new AWS services and technologies, recommending their adoption to enhance efficiency and cost-effectiveness., • Documentation: Develop comprehensive technical documentation, including cloud architecture diagrams and implementation plans.Required SkillsWhat You Bring, • Experience: 10+ years of hands-on experience in cloud architecture and migration, with significant expertise in AWS., • Federal Environment: Experience in a Federal (preferably DoD) environment, focusing on cloud or systems architecture., • Technical Skills: Strong technical writing, design, and information management skills.Preferred Experience & KnowledgeExtra Qualifications, • Cloud Migration Expertise: Proven experience in cloud migration for complex IT systems or applications, with familiarity in Federal (e.g., FEDRAMP) and NIST-based cloud security., • AWS Proficiency: Deep understanding of AWS services, including compute (EC2, Lambda, ECS), storage (S3, EFS), and Identity and Access Management (IAM)., • Networking Knowledge: Strong grasp of cloud networking principles (VPC, subnets, routing, Direct Connect, VPN) and development methodologies (Lean Agile, Agile, SAFe).Education & CertificationsQualifications, • Degree: Bachelor’s Degree in Computer Science, Information Technology, or a related field. Powered by JazzHR Yp5qFpAwmP

Senior Technical Project Manager Location: REMOTE - Candidate MUST be local to the Washington, DC metro area or Gaithersburg, MD. Role Type: 6-Month CONTRACT (potential for contract extension, based on candidate performance) Clearance: Must have a Public Trust clearance Job Description We are seeking a highly skilled Senior Technical Project Manager to lead the planning, execution, and delivery of Salesforce CRM and Contact Center modernization initiatives for a Federal government agency. In this role, you'll serve as the bridge between business stakeholders and technical teams, driving digital transformation projects that directly impact how government services are delivered to millions of citizens. Your day-to-day will involve leading cross-functional project teams through Agile development cycles, managing stakeholder relationships across multiple federal agencies, and overseeing the implementation of cutting-edge contact center technologies. You'll be responsible for translating complex business requirements into actionable technical specifications, ensuring projects meet federal compliance standards including FedRAMP, and continuously optimizing contact center operations to deliver exceptional citizen experiences. Duties and Responsibilities • Lead end-to-end project lifecycle management for Salesforce and Contact Center modernization projects, from initiation through closeout., • Coordinate cross-functional teams including federal business owners, OCIO staff, GSA representatives, and vendors to ensure alignment and clear communication., • Oversee Salesforce platform implementations and enhancements across Service Cloud, Experience Cloud, Knowledge Management, and Analytics while ensuring FedRAMP compliance., • Manage Contact Center technology deployments including IVR design, call routing, self-service automation, and CRM integration., • Professionally interact with external customers to understand and document agency mission needs and requirements., • Collaborate with business stakeholders to gather and translate functional requirements into technical specifications, user stories, and use cases., • Analyze current business processes to identify opportunities for automation and process improvement using Salesforce capabilities., • Conduct daily Scrums and lead Agile ceremonies, with particular focus on backlog refinement., • Manage customer-facing requests including standard service requests, SLA commitments, and Change Management processes., • Develop labor estimates and project schedules while tracking spending to ensure delivery within budget constraints., • Implement performance metrics and conduct quality audits to ensure contact center operations meet federal quality standards., • Drive innovation and continuous improvements by identifying technical solutions that enhance efficiency and user experience., • Develop solution architecture for contact center technologies including CCaaS, CRM systems, and telephony platforms., • Provide weekly project status reporting to both internal leadership and external stakeholders., • Support recruiting, training, and onboarding of contact center agents to maintain optimal staffing and skill levels. Required Experience/Skills • Bachelor's degree with 12+ years of relevant experience OR Master's degree with 10+ years of relevant experience (additional relevant experience may be accepted in lieu of degree)., • PMP Certification (required)., • Salesforce Certifications including Administrator and Service Cloud (required)., • Scrum Master Certification (required)., • Extensive Salesforce expertise across Service Cloud, Experience Cloud, Knowledge Management, and platform integrations., • Hands-on experience with Contact Center solutions such as NICE CXone, Amazon Connect, or equivalent cloud CCaaS platforms., • Proven experience managing and optimizing contact center operations including workforce management, quality monitoring, and performance metrics., • Background in solution architecture with hands-on experience in CCaaS, CRM systems, and/or telephony technologies., • Demonstrated ability to lead innovation initiatives and implement continuous improvements within contact center environments., • Experience with Agile methodologies and facilitating Agile ceremonies., • Proven ability to develop labor estimates and schedules for complex IT projects., • Track record of managing project spending according to budget., • Strong leadership skills with ability to manage and motivate virtual teams., • Detail-oriented with strong analytical, communication, organizational, and time management skills., • Ability to work effectively in a fast-paced, virtual team environment., • U.S. Citizenship and ability to obtain a government-issued Public Trust clearance (required). Nice-to-Haves • 8+ years of experience in program and project management with focus on IT and contact center operations., • 6+ years of experience leading IT projects built on the Salesforce platform., • 5+ years of experience applying Agile/Scrum methodologies to IT modernization projects., • 5+ years of experience documenting customer journeys and writing user stories., • Knowledge of UI/UX design principles., • Experience writing test cases and testing IT applications., • Experience implementing chatbots and/or other AI-based solutions., • Previous experience working with Federal government customers and understanding federal procurement processes., • Knowledge of contact center technologies such as PBX, ACD, IVR, CTI, WFM, Call Recording/Quality Monitoring, Performance Management, eLearning, and Intelligent IVR/speech recognition., • Experience recruiting and training contact center agents. Education: Bachelor's degree required (Master's degree preferred). Relevant experience may be considered in lieu of degree requirements. Pay & Benefits Summary: • Pay Rate: $83.35 per hour, • Competitive benefits package including health, dental, and vision insurance, • Flexible remote work arrangement

GenAI Contact Center Engineer Clearance: Public Trust (Or being willing to obtain, U.S. Citizenship required) Location: Remote Seeking an early career GenAI Contact Center Engineer to support the design, security, and automation of an AWS contact center platform. This role plays a critical part in enabling a modernized customer experience through the use of Amazon Connect, Lex V2, Amazon Q in Connect, Contact Lens, Bedrock, OpenSearch, and Lambda (Python). You will focus on implementing AWS cloud contact center capabilities, building automation, improving performance, and ensuring strong technical alignment with operational and security best practices. This position will have a direct impact on customer and agent experience, platform reliability, and the overall effectiveness of contact center operations. You’ll collaborate with cross-functional teams and contribute to ongoing optimization, analytics, and AI-based improvements across the entire environment. Duties and Responsibilities • Build contact center infrastructure – be responsible for deployment and successful operation of AWS Connect services, including agent onboarding/offboarding, routing and security profiles, single sign on integration with cloud-native services, and be the point of contact for prompt triage and resolution of network issues impacting connection quality, sound quality, and latency., • Optimize agent and customer experience – continuously develop and improve upon the Contact Control Panel, use post-contact analytics with Contact Lens to drive changes to contact flows, manage quality metrics and KPIs, and integrate Lex V2 capabilities., • Develop internal proficiency – using OpenSearch develop a model for self-service troubleshooting and internal knowledge development, monitor and manage costs across cloud infrastructures, manage disaster recovery capabilities, and develop operational dashboards with cloud native tools and services., • Build and develop AI capabilities – write Python based Lambda functions supporting contact operations, integrate with AWS Bedrock and securely manage AI models and datasets. Required Experience/Skills • Bachelor’s degree in Computer Science, Engineering, or related field and 3+ years of relevant experience; or 7+ years of relevant experience in lieu of degree., • 2+ years hands-on experience designing, configuring, and operating Amazon Connect contact centers and possess the necessary understanding to document designs, flows, governance, and operational procedures; effective collaboration with WFM and Quality teams to ensure Connect capabilities function as intended., • Experience troubleshooting issues such as audio quality for WebRTC voice, and network diagnostics (DNS, TLS, TURN/STUN, proxy/NAT, CIDR, QoS, jitter/packet loss)., • Experience and aptitude in programming (Lambda functions, AI development, cloud-based API, IAM policy, YAML code)., • Ability to work in a dynamic environment, work with a variety of functional teams, effectively communicate with technical and non-technical users, and have the drive to self-govern and self-manage day to day priorities in order to achieve program goals., • Must be able to obtain Public Trust clearance. Education Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience).

Be part of our success story as a Amazon Data Entry Clerk (Remote) to adapt to shifting priorities and business needs, respond promptly to inquiries and resolve basic issues, and follow safety procedures and company policies.

Be part of our success story as a Amazon Logistics Coordinator (Remote) to assist with organizing, stocking, and general upkeep, adapt to shifting priorities and business needs, and provide excellent service to customers and team members.