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Job DescriptionDescription: Trax is hiring a Product Specialist to join our growing team in the Sydney, Australia region. This position requires a firm understanding of the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementation to effectively contribute to the training and management of our product. The Product Specialist is responsible for learning our products, assisting in the development of documentation, conducting training, resolving technical and software problems and delivering excellent customer service. Trax is a highly collaborative environment where Product Specialists work very closely with other team members and clients to solve problems. The Product Specialist will frequently communicate and work alongside our Programming teams, QA, Technical Writing & IT. The role involves excellent communication and technical skills to act as a liaison between our Programming Department and our Airline Customers. Requirements: Key Responsibilities • Act as a liaison between airline customers and programming department by answering phone calls and correspondence (Help Desk function), • Identify, research and resolve technical and software problems, • Track and monitor customer issues to ensure a timely response and resolution, • Liaison with our Development Department to document customer specifications, • Test software program modifications and resolutions to report technical problems, • Liaison with Technical Writing Department to develop documentation of new program features, • Customer training (on-site or at Trax location)., • On-call service for customer emergencies, • Manage and coordinate customer projects - oversee implementations with support of our corporate team., • Ability to take on customer implementation projects to ensure smooth delivery of Trax products and services., • Other duties as assigned. Qualification Requirements • Bachelor’s Degree in Aviation, Business or related field and at least 3-5 years of experience in the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementations., • Must have experience working with Trax or similar related aviation maintenance software., • Proficiency in the English language with ability to speak multiple languages, preferred., • Outstanding Communication skills – both verbal and written, • Must have excellent communication, teamwork and problem-solving skills., • Excellent customer service skills, with ability to deescalate issues and provide solutions for customers., • Attention to customer issues with a sense of urgency to resolve and close to ensure business continuity for customers. Other requirements: • This position requires 50%+ of domestic and international travel., • This position may require relocation. Job type: Full time / Salaried Job Level: Mid-level Job Location: Remote Remote: Yes

Job Description Hampton Inn Coconut Grove hotel is looking for a customer-focused, energetic leader who is ready to take their career to the next level as our new Front Office Manager. In this role, you’ll have the ability to lead and grow our front desk operations by training, coaching, and mentoring the front desk staff enabling them to provide outstanding guest experiences. If you thrive on connecting with people, making an impact while enjoying a competitive salary and benefits package, we want to talk to you. About Us At Hospitality America, winner of Top Workplaces USA, we provide hospitality management services across all aspects of hotel management and operations through a principled approach that is guided by our values. What we call P.E.A.C.H. PASSIONATE – Passionate with the spirit to serve. EXCELLENCE – Committed to excellence that inspires results. ADAPTABLE – Adjust, adapt, and overcome. COMMUNITY – Creators of a collaborative community invested in growth. HUMBLE – Humble, trustworthy, and transparent. They guide how we work, who we work with, and how we achieve success for our partners and our internal community. Our people are the core to our success; therefore, we invest in employee training and development to ensure our communities and team members can thrive. What you’ll do • Lead the daily operations of the front desk by empowering all front desk staff to provide all guests with a superior check-in/check-out experience and that all guests’ needs are met with friendly and efficient service., • Act as a problem solver for our guests providing win/win solutions and empower the front desk staff to do the same., • Implement and maintain processes and procedures that meet or exceed hotel guest satisfaction measures., • Ensure all front desk staff are trained in all front desk operations, hotel policies, brand requirements, and customer service standards., • Recruit, mentor, train, and support all front desk staff enabling them to perform at their best., • Provide regular development opportunities for front desk staff to improve our leadership pipeline., • Oversee the financial control procedures for cash, vouchers, inventories, and receivables., • Produce accurate financial reports in a timely manner., • Ensure personnel files are accurate and comply with both local and federal laws and regulations. Why Hampton Inn Coconut Grove Miami hotel: • Competitive Salary: We believe in recognizing and rewarding our team members for their hard work., • Exciting and Fun Work Environment: Nobody wants to work in a dull and boring environment, join a team that believes you should enjoy coming to work every day!, • Top Notch Training and Growth Opportunities: We’ll make sure you have what you need to excel in your career!, • Medical Benefits coverage., • Paid holidays and vacation time., • 401k Retirement Plan. EDUCATION AND EXPERIENCE • Familiarity with hotel operations, including check-in/check-out procedures, room allocations, billing processes, and general hotel policies preferred., • 1-2 years of customer service leadership preferred., • Exceptional verbal and written communication skills., • Ability to handle various responsibilities simultaneously, such as answering phone calls, managing guest requests, and coordinating with other departments., • Ability to cultivate a productive team that embodies PEACH., • Ability to work in a fast-paced, dynamic environment. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Must be able to stand for prolonged periods of time., • Must be able to lift up to 50 pounds., • Must be able to navigate various departments of the organization’s physical premises. TRAVEL: Less than 5% AFFIRMATIVE ACTION/EEO STATEMENT: Hospitality America, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. ADDITIONAL INFORMATION: This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be provided to enable qualified individuals with disabilities to perform this position's essential functions. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Job DescriptionDescription: Trax is hiring a Product Specialist to join our growing team in Singapore. This position requires a firm understanding of the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementation to effectively contribute to the training and management of our product. The Product Specialist is responsible for learning our products, assisting in the development of documentation, conducting training, resolving technical and software problems and delivering excellent customer service. Trax is a highly collaborative environment where Product Specialists work very closely with other team members and clients to solve problems. The Product Specialist will frequently communicate and work alongside our Programming teams, QA, Technical Writing & IT. The role involves excellent communication and technical skills to act as a liaison between our Programming Department and our Airline Customers. Requirements: Key Responsibilities • Act as a liaison between airline customers and programming department by answering phone calls and correspondence (Help Desk function), • Identify, research and resolve technical and software problems, • Track and monitor customer issues to ensure a timely response and resolution, • Liaison with our Development Department to document customer specifications, • Test software program modifications and resolutions to report technical problems, • Liaison with Technical Writing Department to develop documentation of new program features, • Customer training (on-site or at Trax location)., • On-call service for customer emergencies, • Manage and coordinate customer projects - oversee implementations with support of our corporate team., • Ability to take on customer implementation projects to ensure smooth delivery of Trax products and services., • Other duties as assigned. Qualification Requirements • Bachelor’s Degree in Aviation, Business or related field and at least 3-5 years of experience in the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementations., • Must have experience working with Trax or similar related aviation maintenance software., • Proficiency in the English language with ability to speak multiple languages, preferred., • Outstanding Communication skills – both verbal and written, • Must have excellent communication, teamwork and problem-solving skills., • Excellent customer service skills, with ability to deescalate issues and provide solutions for customers., • Attention to customer issues with a sense of urgency to resolve and close to ensure business continuity for customers. Other requirements: • This position requires 50%+ of domestic and international travel., • This position may require relocation., • Ability to work in Singapore Job type: Full time / Salaried Job Level: Mid-level Job Location: Customer Site Remote: Yes

Job DescriptionDescription: Trax is hiring a Product Specialist to join our growing team in the EMEA region. This position requires a firm understanding of the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementation to effectively contribute to the training and management of our product. The Product Specialist is responsible for learning our products, assisting in the development of documentation, conducting training, resolving technical and software problems and delivering excellent customer service. Trax is a highly collaborative environment where Product Specialists work very closely with other team members and clients to solve problems. The Product Specialist will frequently communicate and work alongside our Programming teams, QA, Technical Writing & IT. The role involves excellent communication and technical skills to act as a liaison between our Programming Department and our Airline Customers. Requirements: Key Responsibilities • Act as a liaison between airline customers and programming department by answering phone calls and correspondence (Help Desk function), • Identify, research and resolve technical and software problems, • Track and monitor customer issues to ensure a timely response and resolution, • Liaison with our Development Department to document customer specifications, • Test software program modifications and resolutions to report technical problems, • Liaison with Technical Writing Department to develop documentation of new program features, • Customer training (on-site or at Trax location)., • On-call service for customer emergencies, • Manage and coordinate customer projects - oversee implementations with support of our corporate team., • Ability to take on customer implementation projects to ensure smooth delivery of Trax products and services., • Other duties as assigned. Qualification Requirements • Bachelor’s Degree in Aviation, Business or related field and at least 3-5 years of experience in the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementations., • Must have experience working with Trax or similar related aviation maintenance software., • Proficiency in the English language with ability to speak multiple languages, preferred., • Outstanding Communication skills – both verbal and written, • Must have excellent communication, teamwork and problem-solving skills., • Excellent customer service skills, with ability to deescalate issues and provide solutions for customers., • Attention to customer issues with a sense of urgency to resolve and close to ensure business continuity for customers. Other requirements: • This position requires 50%+ of domestic and international travel., • This position may require relocation. Job type: Full time / Salaried Job Level: Mid-level Job Location: Remote Remote: Yes

Job DescriptionDescription: Trax is hiring a Product Specialist to join our growing team in London, England. This position requires a firm understanding of the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementation to effectively contribute to the training and management of our product. The Product Specialist is responsible for learning our products, assisting in the development of documentation, conducting training, resolving technical and software problems and delivering excellent customer service. Trax is a highly collaborative environment where Product Specialists work very closely with other team members and clients to solve problems. The Product Specialist will frequently communicate and work alongside our Programming teams, QA, Technical Writing & IT. The role involves excellent communication and technical skills to act as a liaison between our Programming Department and our Airline Customers. Requirements: Key Responsibilities • Act as a liaison between airline customers and programming department by answering phone calls and correspondence (Help Desk function), • Identify, research and resolve technical and software problems, • Track and monitor customer issues to ensure a timely response and resolution, • Liaison with our Development Department to document customer specifications, • Test software program modifications and resolutions to report technical problems, • Liaison with Technical Writing Department to develop documentation of new program features, • Customer training (on-site or at Trax location)., • On-call service for customer emergencies, • Manage and coordinate customer projects - oversee implementations with support of our corporate team., • Ability to take on customer implementation projects to ensure smooth delivery of Trax products and services., • Other duties as assigned. Qualification Requirements • Bachelor’s Degree in Aviation, Business or related field and at least 3-5 years of experience in the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementations., • Must have experience working with Trax or similar related aviation maintenance software., • Proficiency in the English language with ability to speak multiple languages, preferred., • Outstanding Communication skills – both verbal and written, • Must have excellent communication, teamwork and problem-solving skills., • Excellent customer service skills, with ability to deescalate issues and provide solutions for customers., • Attention to customer issues with a sense of urgency to resolve and close to ensure business continuity for customers. Other requirements: • This position requires 50%+ of domestic and international travel., • This position may require relocation. Job type: Full time / Salaried Job Level: Mid-level Job Location: Remote Remote: Yes

Job DescriptionDescription: Trax is hiring a Product Specialist to join our growing team in Amsterdam. This position requires a firm understanding of the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementation to effectively contribute to the training and management of our product. The Product Specialist is responsible for learning our products, assisting in the development of documentation, conducting training, resolving technical and software problems and delivering excellent customer service. Trax is a highly collaborative environment where Product Specialists work very closely with other team members and clients to solve problems. The Product Specialist will frequently communicate and work alongside our Programming teams, QA, Technical Writing & IT. The role involves excellent communication and technical skills to act as a liaison between our Programming Department and our Airline Customers. Requirements: Key Responsibilities • Act as a liaison between airline customers and programming department by answering phone calls and correspondence (Help Desk function), • Identify, research and resolve technical and software problems, • Track and monitor customer issues to ensure a timely response and resolution, • Liaison with our Development Department to document customer specifications, • Test software program modifications and resolutions to report technical problems, • Liaison with Technical Writing Department to develop documentation of new program features, • Customer training (on-site or at Trax location)., • On-call service for customer emergencies, • Manage and coordinate customer projects - oversee implementations with support of our corporate team., • Ability to take on customer implementation projects to ensure smooth delivery of Trax products and services., • Other duties as assigned. Qualification Requirements • Bachelor’s Degree in Aviation, Business or related field and at least 3-5 years of experience in the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementations., • Must have experience working with Trax or similar related aviation maintenance software., • Proficiency in the English language with ability to speak multiple languages, preferred., • Outstanding Communication skills – both verbal and written, • Must have excellent communication, teamwork and problem-solving skills., • Excellent customer service skills, with ability to deescalate issues and provide solutions for customers., • Attention to customer issues with a sense of urgency to resolve and close to ensure business continuity for customers. Other requirements: • This position requires 50%+ of domestic and international travel., • This position may require relocation., • Ability to work in EU / Netherlands Job type: Full time / Salaried Job Level: Mid-level Job Location: Customer Site Remote: Yes

Job Description Job Description: We are looking for a skilled Customer Service Representative with experience in answering phones (expect high volume calls) and assisting customers, preferably within the bodily injury or insurance industry. This role requires strong communication skills, attention to detail, and the ability to handle sensitive information with professionalism and empathy. The ideal candidate will be comfortable working in a fast-paced environment while ensuring every customer interaction is positive and efficient. Key Responsibilities: • Answer incoming calls in a timely and professional manner., • Assist clients with inquiries regarding bodily injury claims, providing clear and accurate information., • Provide exceptional customer service, addressing concerns, and following up on claims., • Accurately document customer interactions and update records in the system., • Collaborate with other departments to ensure seamless handling of claims and customer needs., • Maintain confidentiality and comply with all privacy regulations. Requirements: • Proven experience in customer service, preferably in the bodily injury or insurance industry., • Excellent communication skills, both verbal and written., • Strong phone etiquette and the ability to handle high call volumes., • Compassionate, empathetic, and able to work with clients during difficult times., • Ability to stay organized and manage multiple tasks efficiently., • Proficiency in Microsoft Office and familiarity with customer service software (preferably Panther Practice)., • High school diploma or equivalent; additional certifications or training in customer service is a plus. Preferred Qualifications: • Experience in bodily injury claims, insurance, or personal injury law., • Knowledge of insurance terminology and claims processes., • Bilingual in English and Spanish is a plus. \nCompany Description At Shirazi & D’Escoubet we specialize in providing top-notch service to individuals involved in bodily injury claims. We pride ourselves on delivering exceptional customer care with a compassionate and professional approach. At Shirazi & D’Escoubet we specialize in providing top-notch service to individuals involved in bodily injury claims. We pride ourselves on delivering exceptional customer care with a compassionate and professional approach.

Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning? Are you looking for an inclusive environment with a culture of collaboration and belonging? If so, this may be an opportunity for you. Read on and decide for yourself. In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP's service reputation and client satisfaction in your hands. The nature of what you do every day will not change--your #1 goal is to help clients who have between 1- 49 employees. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success! To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion. Ready to #MakeYourMark? Apply now! To learn more about Client Services at ADP, watch here: _ What You'll Do: Responsibilities What you can expect on a typical day: Client Support. You will help our clients manage their business using our solutions, which could include troubleshooting and probing to resolve payroll issues. Support might also involve partnering with multiple business units and teams for troubleshooting and delivering a seamless client experience. Learn. You will continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools to develop and maintain your ability to support our clients. Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year. To Succeed in This Role: Required Qualifications • At least one year of experience in a customer service environment or as an HR/HRIS practitioner with systems experience., • Bilingual: fluent in English and Spanish (speaking, reading, writing)., • Able to work overtime hours during peak seasons., • Call center experience is preferred., • A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:, • Experience noted above, OR, • Military experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.

Receptionist Job Purpose: Responsible for handling front office reception and administration duties, including greeting guests and offering them a beverage, answering phones, handling company inquiries, and sorting and distributing mail. Mail also schedule meetings and travel for executives. Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system. Receptionist Job Duties: • Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries., • Directs visitors by maintaining employee and department directories; giving instructions., • Maintains telecommunication system by following instructions for house phone and console operation., • Maintains safe and clean reception area by complying with procedures, rules, and regulations., • Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs., • Contributes to team effort by accomplishing related results as needed. Requirements: • Must have 1 year Receptionist/Admin/Clerical experience, • Bilingual English & Spanish is a MUST, Ability to read, write & speak!, • Demonstrated ability to work in a fast paced, high volume front desk or call center, • Qualified candidates will possess excellent communication skills (written and verbal), • Must be reliable and detail oriented, • Proficiency with MS Word, Excel and Outlook Skills/Qualifications: Telephone Skills, Verbal Communication, Microsoft Office Skills, Listening, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure, Phone Skills, Supply Management Compensation / Pay Rate (Up to): $18.00 - $22.00 Per Hour

The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates encouraged to apply. Essential Job Functions Follow and promote all company customer service programs. Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise. Assist managers and/or installer service specialists in serving the professional customers as needed and directed. Complete assigned company training relevant to position. Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee. Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions. Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures. Address and resolve customer complaints in a friendly manner. Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc. Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc. Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met. Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.) Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate. All other duties as assigned. Skills/Education/Knowledge/Experience/Abilities Ability to quickly match alphanumeric sequences Ability to provide outstanding, friendly and professional customer service Must be able to multitask, handling customers on the phone and in the store at the same time Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service ASE certification Fluency in multiple languages (Spanish is highly desired) Total Compensation Package: • Competitive Wages & Paid Time Off, • Stock Purchase Plan & 401k with Employer Contributions Starting Day One, • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA), • Team Member Health/Wellbeing Programs, • Tuition Educational Assistance Programs, • Opportunities for Career Growth O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option, and provide your requested accommodation, and position details.

Job DescriptionWho are we? At AnswerHero, we’ve been the trusted voice behind thousands of growing businesses since 2010. We’re not your typical call center, we don’t do telemarketing, debt collections, or tech support. What we do is deliver exceptional first impressions: real-time message taking, appointment scheduling, and warm, professional call handling that makes every caller feel heard. If you’re a compassionate communicator who values meaningful conversations and wants career, not just a job, we want to hear from you! What You'll Do As a Bilingual Phone Operator at AnswerHero, you’ll be the first voice our clients’ customers hear, a role that carries real impact every single day. Your responsibilities include: • Answering inbound calls promptly and professionally on behalf of our business clients, • Communicate fluently in both English and Spanish, • Take accurate, clear messages and relay them to clients in real time, • Schedule appointments and provide general client support per client instructions, • Following client specific call-handling instructions with care and consistency, • Deliver a warm, efficient, and courteous experience on every call Requirements What does it take to be a part of the #HeroSquad? • Fluency in both English and Spanish (verbal and written), • High school diploma or equivalent, • Strong empathy, active listening, and professional telephone manners, • Attention to detail and the ability to type accurately while on a call, • Reliable internet and dedicated workspace to ensure a professional setting, • Dependability consistent attendance is essential in a 24/7 operation, • Availability to work at least one weekend day Benefits Why You'll Love Working at AnswerHero • Thorough Training Provided: No prior experience? No problem. We set you up to succeed from day one., • Room to Grow: Explore future opportunities within AnswerHero to highlight your talents., • Supportive Team Environment: You’ll feel connected and appreciated from day one., • Meaningful Work: Every call you take has a direct impact on real business., • Competitive pay + bilingual premium, your Spanish skills are a valued asset, and we pay accordingly, • Flexible Setup: Remote-friendly options available.Benefits (Full-time Employees), • Medical, dental, and vision insurance, • Accrual based Paid Time Off (PTO), • Paid federal holidays per year, • Company-provided equipmentHow to Apply Ready to become a trusted voice for thousands of businesses? Here’s what to expect: • Submit your application and resume online, • Video interview typically scheduled within 5 business days, • Meet virtually with our hiring team, • Complete a short bilingual language assessment (English & Spanish, approximately 10 minutes), • Offer and paid onboarding training Apply now and become a Hero. We’d love to meet you.

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. The University of Miami/UHealth, Sylvester Comprehensive Cancer, Clinical Research Services has an exciting opportunity for a Patient Scheduler 2. The Patient Scheduler delivers exceptional customer service by communicating with patients over the phone to provide necessary information and is responsible for requesting information related to coordination and scheduling of diagnostic therapy and other procedures for UHealth. The incumbent interacts directly with referring physicians, radiologists, technologists, as well as patients to guarantee smooth coordination of procedures and exams. Core Job Functions: • Schedules all types of complex exams with attention to detail., • Delivers exceptional customer service by answering incoming phone calls or contacting patients by phone to determine exam time., • Obtains and verifies necessary demographic and insurance information., • Screens and verifies information for ensure accuracy when scheduling exams., • Ability to manage high call volumes to ensure best possible customer service by properly education the patient on exam preparation and answering questions., • Utilizes multiple computer applications, scheduling software, network drives to schedule multiple exams within multiple modalities and entities across the UHealth system., • Uses complex medical terminology and precise scheduling protocols to ensure compliance such as reviewing and comparing patients previous imaging report to current order., • Coordinates processes and timing as required by the physician and facility for special procedures., • Notifies appropriate parties if patient requires labs or premedication for allergies, oral sedation medication, obtain necessary implant information., • Adheres to University and unit-level policies and procedures and safeguards University assets. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. Core Qualifications: Education: High School diploma or equivalent required Experience: Minimum 2 years of relevant experience required Knowledge, Skills and Abilities: • Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands., • Teamwork: Ability to work collaboratively with others and contribute to a team environment., • Technical Proficiency: Skilled in using office software, technology, and relevant computer applications., • Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders. The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal Law. Click here for additional information.

This role is the first contact our patients have therefore you must have a cheerful personality and wonderful customer service skills. You will be responsible for scheduling the appointment and taking all initial information to ensure that the patient visit exceeds their expectation. Position requires a high school diploma and one year customer service experience. Will accept any suitable combination of education, training, or experience, position requires strong customer service skills; problem resolution skills; accurate data entry skills; and strong analytical aptitude. • Ultimate goal is to schedule appointments, • Follow all phone scripts provided, • Receive inbound and outbound calls, • Scheduling appointments, • Calling to confirm appointments and re-care system, • Emailing new patient welcome packet, • Taking all insurance and information required and verify and update patients information, • Handling questions and providing answers in a professional and pleasant manner., • Excellent interpersonal, written and oral communication skills, • Excellent listening skills and the ability to ask probing questions, understand concerns and overcome objections, • Must have experience as an efficient scheduling coordinator, • Patients are very important to this position handling and actively solving their concerns politely and calmly is vital., • Ensure assigned Providers are fully committed., • Use VIP intake form for new patients and scan, upload to document center daily, • Log-in to all practice programs in the AM (ie. Emails, Dental Intel and Queue Matrix), • Ensure that all patient records are current, up-to-date and accurate., • Ensure your answering machine/voicemail is current., • Participate in the Morning Huddle by providing stats, • Assist in asking for referrals and reviews., • Assist in building a "Trust Factor" with all patients., • Assist to uncover patients Personal Motivators"., • Cover other areas within the practice as needed and when needed., • Serve as Patient Referral/Review Liaison. Expectations: Call Center Team member is expected to have previous experience in a customer support role, responsible for scheduling calls, customer focus and adaptability to different personalities and the ability to multi task, set priorities and manage time effectively

Job DescriptionBenefits: • Supplemental Insurance, • Life Insurance, • Employer Contributions to Medical Insurance, • 401(k), • 401(k) matching, • Competitive salary, • Dental insurance, • Employee discounts, • Flexible schedule, • Free uniforms, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Vision insurance Hand & Stone Palmetto Bay located at 14983 S Dixie Hwy, Palmetto Bay, FL 33176 is seeking sales professionals to join our team. Our ideal candidate is a responsible, driven individual with excellent communication skills, positive attitude, and winning personality. Candidates should have a demonstrated history of providing exceptional customer service in prior roles. Our goal is simple: to make each visit the best hour of the month for our guests and valued members. Our Sales Associates play a crucial part in achieving this goal. By forging genuine connections with our clients, co-workers, and communities, Sales Associates ensure that each service is memorable and exceptional. As a Sales Associate, you will • Meet membership sales goals, • Successfully achieve all performance-based goals set by spa leadership and the company on a consistent basis. These goals include, but are not limited to: Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales, • Maintain a detailed knowledge of our service menu and work to educate clients on the benefits of specific services and enhancements, • Provide an excellent customer experience to all clients through the answering of phone calls, setting appointments, greeting clients and membership sales and management, • Passionately promote sales, promotions, and events, • Uphold spa cleanliness standards, • Perform various other duties as assignedCompensation Details We offer a competitive compensation package designed to reward your contributions and drive your success. This role is more than just answering phones! Boost your paycheck with our stress-free membership model. Enjoy a base hourly rate tailored to reflect your experience and skill PLUS benefit from our uncapped commission structure on membership sales, providing substantial earning potential based on your sales performance. Our top performers typically earn an additional $2 - $4 per hour in commission on top of their base rate. What Sets Us Apart? FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. No matter how big we get, the core of our company culture is to PUT PEOPLE FIRST! Enjoy a supportive and nurturing work environment where your growth and well-being are top priorities! Your journey with us goes beyond onboarding - enhance your spa industry career through regular sales coaching and training, and opportunities to grow into a successful spa leader. The SA role has a varied schedule including weekend, daytime, evening, and holiday hourly schedules, and flexible availability is preferred. We can’t wait to meet you!

Job DescriptionBenefits: • Supplemental Insurance, • Life Insurance, • Employer Contributions to Medical Insurance, • 401(k), • 401(k) matching, • Competitive salary, • Dental insurance, • Employee discounts, • Flexible schedule, • Free uniforms, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Vision insurance Hand & Stone South Miami located at 7301 SW 57th Ct STE 170, South Miami, FL 33143 is seeking sales professionals to join our team. Our ideal candidate is a responsible, driven individual with excellent communication skills, positive attitude, and winning personality. Candidates should have a demonstrated history of providing exceptional customer service in prior roles. Our goal is simple: to make each visit the best hour of the month for our guests and valued members. Our Sales Associates play a crucial part in achieving this goal. By forging genuine connections with our clients, co-workers, and communities, Sales Associates ensure that each service is memorable and exceptional. As a Sales Associate, you will • Meet membership sales goals, • Successfully achieve all performance-based goals set by spa leadership and the company on a consistent basis. These goals include, but are not limited to: Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales, • Maintain a detailed knowledge of our service menu and work to educate clients on the benefits of specific services and enhancements, • Provide an excellent customer experience to all clients through the answering of phone calls, setting appointments, greeting clients and membership sales and management, • Passionately promote sales, promotions, and events, • Uphold spa cleanliness standards, • Perform various other duties as assignedCompensation Details We offer a competitive compensation package designed to reward your contributions and drive your success. This role is more than just answering phones! Boost your paycheck with our stress-free membership model. Enjoy a base hourly rate tailored to reflect your experience and skill PLUS benefit from our uncapped commission structure on membership sales, providing substantial earning potential based on your sales performance. Our top performers typically earn an additional $2 - $4 per hour in commission on top of their base rate. What Sets Us Apart? FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. No matter how big we get, the core of our company culture is to PUT PEOPLE FIRST! Enjoy a supportive and nurturing work environment where your growth and well-being are top priorities! Your journey with us goes beyond onboarding - enhance your spa industry career through regular sales coaching and training, and opportunities to grow into a successful spa leader. The SA role has a varied schedule including weekend, daytime, evening, and holiday hourly schedules, and flexible availability is preferred. We can’t wait to meet you!

Job DescriptionBenefits: • Supplemental Insurance, • Life Insurance, • Employer Contributions to Medical Insurance, • 401(k), • 401(k) matching, • Competitive salary, • Dental insurance, • Employee discounts, • Flexible schedule, • Free uniforms, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Vision insurance Hand & Stone Kendall located at 8310 Mills Dr, Kendall, FL 33183 is seeking sales professionals to join our team. Our ideal candidate is a responsible, driven individual with excellent communication skills, positive attitude, and winning personality. Candidates should have a demonstrated history of providing exceptional customer service in prior roles. Our goal is simple: to make each visit the best hour of the month for our guests and valued members. Our Sales Associates play a crucial part in achieving this goal. By forging genuine connections with our clients, co-workers, and communities, Sales Associates ensure that each service is memorable and exceptional. As a Sales Associate, you will • Meet membership sales goals, • Successfully achieve all performance-based goals set by spa leadership and the company on a consistent basis. These goals include, but are not limited to: Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales, • Maintain a detailed knowledge of our service menu and work to educate clients on the benefits of specific services and enhancements, • Provide an excellent customer experience to all clients through the answering of phone calls, setting appointments, greeting clients and membership sales and management, • Passionately promote sales, promotions, and events, • Uphold spa cleanliness standards, • Perform various other duties as assignedCompensation Details We offer a competitive compensation package designed to reward your contributions and drive your success. This role is more than just answering phones! Boost your paycheck with our stress-free membership model. Enjoy a base hourly rate tailored to reflect your experience and skill PLUS benefit from our uncapped commission structure on membership sales, providing substantial earning potential based on your sales performance. Our top performers typically earn an additional $2 - $4 per hour in commission on top of their base rate. What Sets Us Apart? FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. No matter how big we get, the core of our company culture is to PUT PEOPLE FIRST! Enjoy a supportive and nurturing work environment where your growth and well-being are top priorities! Your journey with us goes beyond onboarding - enhance your spa industry career through regular sales coaching and training, and opportunities to grow into a successful spa leader. The SA role has a varied schedule including weekend, daytime, evening, and holiday hourly schedules, and flexible availability is preferred. We can’t wait to meet you!

Job DescriptionBenefits: • 401(k), • Competitive salary, • Opportunity for advancement, • Training & development About Us Hodson & Meister Orthodontics is a family-rooted orthodontic practice serving North Miami Beach since 2018. We're not a corporate chain — we're a tight-knit team that treats patients like family. Our patients feel the difference the moment they walk in, and the person at the front desk is a big reason why. The Role This is not a typical receptionist job. You are the first impression, the last impression, and everything in between. You'll run the front of this practice — phones, scheduling, check-ins, patient questions — with confidence and accuracy, without needing to be told twice. If you've managed a busy hotel front desk or a packed dining room, you already know what this environment feels like. What You'll Be Doing • Answering every call promptly, handling new patient inquiries warmly, and resolving existing patient questions accurately, • Managing the schedule — confirmations, reminders, filling cancellations, • Checking patients in and making sure every person feels expected and valued, • Walking patients through payment options using OrthoFi clearly and confidently, • Keeping the front desk running end-to-end — when the Office Manager isn't in the building, you're not waiting for instructions. You're handling it. Schedule • Monday: 9:30 AM – 6:00 PM, • Tuesday: 8:30 AM – 7:00 PM, • Wednesday–Friday: 8:30 AM – 5:00 PMFull-time, in-person. Reliability is non-negotiable. Must-Haves • Fully bilingual — English and Spanish. Spoken and written. This is not optional., • Reliable. Five days a week, on time, every time., • Self-directed. You learn fast, ask smart questions, and don't need hand-holding., • Tech-comfortable. We use Cloud9 Ortho and OrthoFi — easy to learn, but you have to be genuinely comfortable with software., • Strong communicator. Warm on the phone, professional in writing, clear in person., • Local. We need someone in or near North Miami Beach who can show up consistently. Strong Pluses • Background in hospitality, hotel front desk, or restaurant hosting, • Prior dental or medical office experience, • Familiarity with insurance or patient financial conversations Compensation • $18–$22/hour based on experience, • 90-day performance review with growth potential, • [PTO / Benefits — add yours here] How to Apply Send your resume and a short note — not a form letter — telling us why this role fits you right now. We read everything. info@nmbortho.com

Job Description Location: JW Marriott Marquis Miami | 255 Biscayne Blvd Way, Miami Florida 33131 USA Begin • Explore a career in hospitality, • People taking care of people, • Have flexibility in your career, • Be an influencer in the industry, • Fulfill your purpose Belong • Be a part of an inclusive environment, • Be your authentic self, • Be a part of something bigger than you, • Be a part of a community far beyond our walls Become • We go where you want to go, • Achieve both career goals and life goals, • Adapt and grow, • Thrive on challenge and growth Do your best work, begin your purpose, belong to an amazing team and become the best version of you. Compensation: Hourly Schedule: PART-TIME Position Type: Non-Management Work setting: on-site Benefits • Health Insurance, • Dental and Vision, • Paid Time Off, • 401K, • Parking and Metro Reimbursement, • Travel Perks and Benefits, • Recognition and Rewards, • Growth Opportunities, • Holiday pay, • Free Meals, • Free uniforms, • Free life insurance, • Free short-term disability, • Exclusive Discounts via LifeMart, • …and much more! Job Summary: Greeting and escorting guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room keys, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation requests as needed. Communicate parking procedures to guests/visitors. Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to managers. Maintain awareness of undesirable people on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Job Family Core Work Activities Safety and Security • Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor., • Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment., • Maintain awareness of suspicious persons on property premises., • Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters)., • Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. Policies and Procedures • Protect the privacy and security of guests and coworkers., • Maintain confidentiality of proprietary materials and information., • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures., • Follow company and department policies and procedures., • Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures., • Perform other reasonable job duties as requested by Supervisors. Guest Relations • Address guests' service needs in a professional, positive, and timely manner., • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible., • Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones)., • Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust., • Thank guests with genuine appreciation and provide a fond farewell., • Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible., • Engage guests in conversation regarding their stay, property services, and area attractions/offerings., • Assist other employees to ensure proper coverage and prompt guest service. Communication • Speak to guests and co-workers using clear, appropriate and professional language., • Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property., • Talk with and listen to other employees to effectively exchange information., • Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call. Working with Others • Support all co-workers and treat them with dignity and respect., • Develop and maintain positive and productive working relationships with other employees and departments. Quality Assurance/Quality Improvement • Comply with quality assurance expectations and standards. Physical Tasks • Stand, sit, or walk for an extended period of time or for an entire work shift., • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Greet/Escort Guests • Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities., • Tag, store, and retrieve luggage from luggage storage, providing guests with proper claim tickets for their luggage. CRITICAL COMPETENCIES Interpersonal Skills • Customer service orientation., • Teamwork., • Diversified relations. Communication • Listening., • English language proficiency. Personal Attributes • Presentation., • Positive demeanor., • Dependability., • Integrity. CANDIDATE PROFILE Education High School diploma/ G.E.D. Equivalent. Related Work Experience Less than 1 year of related work experience Supervisory Experience No supervisory experience is required. Our Mission We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative, and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability SOCIAL MEDIA SITES Marriott Careers: https://www.youtube.com/user/MarriottJobs JW Marriott Marquis Miami LinkedIn: https://www.linkedin.com/company/jw-marriott-marquis-miami/?viewAsMember=true Website: https://www.marriott.com/hotels/travel/miamj-jw-marriott-marquis-miami/ Instagram: https://www.instagram.com/jwmarriottmarquismiami/?hl=en Facebook: https://www.facebook.com/JWMarriottMarquisMiami/ Twitter: https://twitter.com/jwmm_miami?lang=en Maps: https://www.marriott.com/hotels/maps/travel/miamj-jw-marriott-marquis-miami/ E-VERIFY MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program. MDM Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws. If you’re looking to make a measurable impact in a Luxury Hospitality organization, we’d love to hear from you.

Job Description Hampton Inn Miami Brickell Hotel is looking for a customer-focused, energetic leader who is ready to take their career to the next level as our new Guest Services Supervisor. In this role, you’ll have the ability to lead and grow our front desk operations by training, coaching, and mentoring the front desk staff enabling them to provide outstanding guest experiences. If you thrive on connecting with people, making an impact while enjoying a competitive salary and benefits package, we want to talk to you. About Us At Hospitality America, winner of Top Workplaces USA, we provide hospitality management services across all aspects of hotel management and operations through a principled approach that is guided by our values. What we call P.E.A.C.H. • PASSIONATE – Passionate with the spirit to serve., • EXCELLENCE – Committed to excellence that inspires results., • ADAPTABLE – Adjust, adapt, and overcome., • COMMUNITY – Creators of a collaborative community invested in growth., • HUMBLE – Humble, trustworthy, and transparent. They guide how we work, who we work with, and how we achieve success for our partners and our internal community. Our people are the core to our success; therefore, we invest in employee training and development to ensure our communities and team members can thrive. What you’ll do • Lead the daily operations of the front desk by empowering all front desk staff to provide all guests with a superior check-in/check-out experience and that all guests’ needs are met with friendly and efficient service., • Act as a problem solver for our guests providing win/win solutions and empower the front desk staff to do the same., • Implement and maintain processes and procedures that meet or exceed hotel guest satisfaction measures., • Ensure all front desk staff are trained in all front desk operations, hotel policies, brand requirements, and customer service standards., • Recruit, mentor, train, and support all front desk staff enabling them to perform at their best., • Provide regular development opportunities for front desk staff to improve our leadership pipeline., • Oversee the financial control procedures for cash, vouchers, inventories, and receivables. WHY Hampton Inn Brickell Hotel: • Competitive Salary: We believe in recognizing and rewarding our team members for their hard work., • Exciting and Fun Work Environment: Nobody wants to work in a dull and boring environment, join a team that believes you should enjoy coming to work every day!, • Top Notch Training and Growth Opportunities: We’ll make sure you have what you need to excel in your career!, • Medical benefits coverage., • Paid time off., • 401k Retirement Plan. EDUCATION AND EXPERIENCE • Familiarity with hotel operations, including check-in/check-out procedures, room allocations, billing processes, and general hotel policies preferred., • 1-2 years of customer service leadership preferred., • Exceptional verbal and written communication skills., • Ability to handle various responsibilities simultaneously, such as answering phone calls, managing guest requests, and coordinating with other departments., • Ability to cultivate a productive team that embodies PEACH., • Ability to work in a fast-paced, dynamic environment. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Must be able to stand for prolonged periods of time., • Must be able to lift up to 50 pounds., • Must be able to navigate various departments of the organization’s physical premises. AFFIRMATIVE ACTION/EEO STATEMENT: Hospitality America, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. ADDITIONAL INFORMATION: This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be provided to enable qualified individuals with disabilities to perform this position's essential functions. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Job Description Hampton Inn Miami Coconut Grove Hotel is looking for a customer-focused, energetic leader who is ready to take their career to the next level as our new Guest Services Supervisor. In this role, you’ll have the ability to lead and grow our front desk operations by training, coaching, and mentoring the front desk staff enabling them to provide outstanding guest experiences. If you thrive on connecting with people, making an impact while enjoying a competitive salary and benefits package, we want to talk to you. About Us At Hospitality America, winner of Top Workplaces USA, we provide hospitality management services across all aspects of hotel management and operations through a principled approach that is guided by our values. What we call P.E.A.C.H. PASSIONATE – Passionate with the spirit to serve. EXCELLENCE – Committed to excellence that inspires results. ADAPTABLE – Adjust, adapt, and overcome. COMMUNITY – Creators of a collaborative community invested in growth. HUMBLE – Humble, trustworthy, and transparent. They guide how we work, who we work with, and how we achieve success for our partners and our internal community. Our people are the core to our success; therefore, we invest in employee training and development to ensure our communities and team members can thrive. What you’ll do Lead the daily operations of the front desk by empowering all front desk staff to provide all guests with a superior check-in/check-out experience and that all guests’ needs are met with friendly and efficient service. Act as a problem solver for our guests providing win/win solutions and empower the front desk staff to do the same. Implement and maintain processes and procedures that meet or exceed hotel guest satisfaction measures. Ensure all front desk staff are trained in all front desk operations, hotel policies, brand requirements, and customer service standards. Recruit, mentor, train, and support all front desk staff enabling them to perform at their best. Provide regular development opportunities for front desk staff to improve our leadership pipeline. Oversee the financial control procedures for cash, vouchers, inventories, and receivables. WHY Hampton Inn Miami Coconut Grove Hotel: Competitive Salary: We believe in recognizing and rewarding our team members for their hard work. Exciting and Fun Work Environment: Nobody wants to work in a dull and boring environment, join a team that believes you should enjoy coming to work every day! Top Notch Training and Growth Opportunities: We’ll make sure you have what you need to excel in your career! Medical benefits coverage. Paid time off. 401k Retirement Plan. EDUCATION AND EXPERIENCE Familiarity with hotel operations, including check-in/check-out procedures, room allocations, billing processes, and general hotel policies preferred. 1-2 years of customer service leadership preferred. Exceptional verbal and written communication skills. Ability to handle various responsibilities simultaneously, such as answering phone calls, managing guest requests, and coordinating with other departments. Ability to cultivate a productive team that embodies PEACH. Ability to work in a fast-paced, dynamic environment. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to stand for prolonged periods of time. Must be able to lift up to 50 pounds. Must be able to navigate various departments of the organization’s physical premises. AFFIRMATIVE ACTION/EEO STATEMENT: Hospitality America, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. ADDITIONAL INFORMATION: This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be provided to enable qualified individuals with disabilities to perform this position's essential functions. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Job Description About 305 Dentistry At 305 Dentistry in Miami Florida, we share a passion for creating gorgeous smile. Our practice in the home of 305 dentistry Makeover, a multidisciplinary suite of dental services that bring out the best in patient smiles. In addition to our cosmetic services, 305 Dentistry also offer preventive dentistry, restoration, endodontic care, general dentistry, Unlike other oral surgical practice, we make directly to our costumers Role Overview In this role, we are seeking a highly motivated Inside Sales Representative to join our dynamic sales team. The successful candidate will be responsible for handling a high volume of call per day and focusing on closing sales to meet exceed monthly targets set by the company. Please submit your resume and cover letter detailing your relevant experience and why you are the ideal candidate for this position. Responsibilities -Answering inbound telephone call and making outbound call (Averaging 150 Call per day) -Identify/ schedule qualified prospects for a consultation, -Provide Prospect with detailed information about all dental procedure( Implant/Veneers) -Develop and maintain strong relationship with costumer to ensure high levels of costumer satisfaction. • Accurately enter all data about prospect's information., • Online chat with prospect's including but no limited to social media Platforms sus Instagram and Facebook, • Manage Follow up process by reaching out to potential patient who have already expressed and interest in 305 Dentistry -Send information packets to scheduled prospect prior to the first visits. Qualifications: • Superior Sales Skills over the phone ., • Strong communication and rapport building skills, • Self motivation, drive and initiative. -Able to educate costumers on products and services. • Excellent Interpersonal skills., • Ability to work in a stressful environment and maintain a pleasant demeanor. -Advance oral and written communication skills. • Dental knowledge (Required), • Strong organization skills -Must be a team player • Basic Computer skills, • Minimum 2 years experience working in a DENTAL office is a must. Benefits: • Base Salary + Commission pay once Sales Goals are met -Employee discount -Paid time off Job Types: Full-time, Part-time Salary: $17.00 - $20.00 per hour Expected hours: 25 – 30 per week Weekly day Range: -Monday to Friday -Weekends as needed Work Location: In person

Job Description About 305 Dentistry At 305 Dentistry in Miami Florida, we share a passion for creating gorgeous smile. Our practice in the home of 305 dentistry Makeover, a multidisciplinary suite of dental services that bring out the best in patient smiles. In addition to our cosmetic services, 305 Dentistry also offer preventive dentistry, restoration, endodontic care, general dentistry, Unlike other oral surgical practice, we make directly to our costumers Role Overview In this role, we are seeking a highly motivated Inside Sales Representative to join our dynamic sales team. The successful candidate will be responsible for handling a high volume of call per day and focusing on closing sales to meet exceed monthly targets set by the company. Please submit your resume and cover letter detailing your relevant experience and why you are the ideal candidate for this position. Responsibilities -Answering inbound telephone call and making outbound call (Averaging 150 Call per day) -Identify/ schedule qualified prospects for a consultation, Provide Prospect with detailed information about all dental procedure( Implant/Veneers) -Develop and maintain strong relationship with costumer to ensure high levels of costumer satisfaction. • Accurately enter all data about prospect's information., • Online chat with prospect's including but no limited to social media Platforms sus Instagram and Facebook, • Manage Follow up process by reaching out to potential patient who have already expressed and interest in 305 Dentistry -Send information packets to scheduled prospect prior to the first visits. Qualifications: • Superior Sales Skills over the phone ., • Strong communication and rapport building skills, • Self motivation, drive and initiative. -Able to educate costumers on products and services. • Excellent Interpersonal skills., • Ability to work in a stressful environment and maintain a pleasant demeanor. -Advance oral and written communication skills. • Dental knowledge Required, • Strong organization skills -Must be a team player • Basic Computer skills, • Minimum 2 years experience working in a DENTAL office is a must. Benefits: • Base Salary + Commission pay once Sales Goals are met -Employee discount -Paid time off Job Types: Full-time, Part-time Salary: $17.00 - $20.00 per hour Expected hours: 25 – 30 per week Weekly day Range: -Monday to Friday -Weekends as needed Work Location: In person

Job Description:\n\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Location: \n JW Marriott Marquis Miami | 255 Biscayne Blvd Way, Miami Florida 33131 USA\n \n Begin\n • Explore a career in hospitality\n • People taking care of people\n • Have flexibility in your career\n • Be an influencer in the industry\n • Fulfill your purpose\n \n Belong\n • Be a part of an inclusive environment\n • Be your authentic self\n • Be a part of something bigger than you\n • Be a part of a community far beyond our walls\n \n Become\n • We go where you want to go\n • Achieve both career goals and life goals\n • Adapt and grow\n • Thrive on challenge and growth\n \n Do your best work, begin your purpose, belong to an amazing team and become the best version of you.\n \n Compensation: Hourly\n Schedule: Full-Time\n Position Type: Non-Management\n Work setting: on-site\n \n Benefits\n \n \n Health Insurance\n Dental and Vision\n Paid Time Off\n 401K\n Parking and Metro Reimbursement \n Travel Perks and Benefits\n Recognition and Rewards\n Growth Opportunities\n Holiday pay\n Free Meals\n Free uniforms\n Free life insurance\n Free short-term disability\n Exclusive Discounts via LifeMart\n …and much more!\n \n \n \n Job Summary:\n Operate telephone switchboard station in order to answer telephone calls. Process guest requests for wake up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Assist guests with accessing the internet. Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Communicate parking procedures to guests/visitors. Dispatch bell staff or valet staff as needed. \n Assist management in training, motivating, and coaching employees; and serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; and maintain awareness of undesirable persons on property premises. Follow all company policies and procedures, ensure uniform and personal appearance is clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.\n \n Job Family Core Work Activities\n \n Safety and Security \n \n Maintain awareness of undesirable persons on property premises. \n Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. \n Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). \n \n \n Policies and Procedures \n \n Follow company and department policies and procedures. \n Protect the privacy and security of guests and coworkers. \n Maintain confidentiality of proprietary materials and information. \n Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures. \n Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. \n Perform other reasonable job duties as requested by Supervisors. \n \n \n Guest Relations \n \n Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. \n Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP, MYSTIQUE) to resolve issues, delight, and build trust. \n Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible. \n Address guests' service needs in a professional, positive, and timely manner. \n Assist other employees to ensure proper coverage and prompt guest service. \n Thank guests with genuine appreciation and provide a fond farewell. \n Engage guests in conversation regarding their stay, property services, and area attractions/offerings. \n Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones). \n \n \n Communication \n \n Speak to guests and co-workers using clear, appropriate and professional language. \n Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call. \n Talk with and listen to other employees to effectively exchange information. \n Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). \n Provide assistance to coworkers, ensuring they understand their tasks. \n \n \n Assists Management \n \n Coordinate tasks and work with other departments to ensure that the department runs efficiently. \n Assign and ensure work tasks are completed on time and that they meet appropriate quality standards. \n Listen to hourly employees' suggestions for improving how work is done and how guests are served, gaining management support as needed to act upon suggestions. \n \n \n Working with Others \n \n Develop and maintain positive and productive working relationships with other employees and departments. \n Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. \n Partner with and assist others to promote an environment of teamwork and achieve common goals. \n Support all co-workers and treat them with dignity and respect. \n Actively listen to and consider the concerns of other employees, responding appropriately and effectively. \n \n \n Quality Assurance/Quality Improvement \n \n Comply with quality assurance expectations and standards. \n \n \n Physical Tasks \n \n Enter and locate work-related information using computers and/or point of sale systems. \n Stand, sit, or walk for an extended period of time or for an entire work shift. \n Read and visually verify information in a variety of formats (e.g., small print). \n Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. \n \n \n Check-in/Check-out \n \n Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required. \n \n \n Communications \n \n Operate telephone switchboard station in order to answer telephone calls. \n Process guest requests for wake up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. \n Instruct guests on how to access the internet (e.g., dial-up, broadband, wireless). \n Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. \n Activate and deactivate guest room message lights as appropriate. \n Transfer guests with internet access issues to the internet service provider's customer support line. \n \n \n Greet/Escort Guests \n \n Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. \n \n \n Guest Services \n \n Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. \n Receive, record, and relay messages accurately, completely, and legibly. \n Follow up with guests to ensure their requests or problems have been met to their satisfaction. \n Answer, record, and process all guest calls, requests, questions, or concerns. \n \n \n At Your Service/Delighted to Serve \n \n Follow up with guest regarding satisfaction with guest-related issues. \n \n \n Parking \n \n Communicate parking procedures to guests/visitors. \n Dispatch bell staff or valet staff as needed. \n \n \n \n Candidate Profile\n Analytical Skills\n \n \n Decision-Making.\n Computer skills.\n \n \n \n Interpersonal Skills\n \n \n Teamwork.\n Customer service orientation.\n Diversified rela

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