Receiving Team Member (Vestavia)
5 days ago
Birmingham
The Receiving Associate will help drive VTS profitability by greeting donors, sorting donations, and carefully selecting sellable items for Vapor Thrift Store to sell. Capability Requirements: The individual must • Love our Lord and commit to our mission We establish sustainable centers for alleviating poverty and multiplying disciples in third-world environments., • Embody and embrace our values, • Urgent Pursuit, • Sacrificial Service, • Intentional Development, • Clear Communication, • Complete Alignment, • Excellent Execution, • Have excellent customer service skills with an upbeat, positive, and joyful demeanor, • Able to work outside in all year-round temperatures (i.e., freezing winter through Alabama summer temperatures exceeding 100*), • Able to kindly, but firmly enforce VTS policies on non-accepted items, • Repeatedly lift 50+ pounds unassisted Travel Requirements: Zero to minimal local travel is required except for once monthly staff meetings (within 20 mins of the store) Position Duties: The Receiving Associate will help drive VTS profitability by greeting donors, sorting donations, and carefully selecting sellable items for Vapor Thrift Store to sell. • Excellent Customer Service, • Greet every customer and treat them with respect, optimism and joy at all times, • Answer any and all questions for customers, • Assist with any customer needs, • Properly thank each customer for their business and donation, • Escalate any customer service needs to Assistant Store Managers or Store Manager as needed, • Share the vision and mission of Vapor Ministries with customers, • Receiving, • Quickly and efficiently unload all donor vehicles, • Inspect each donated item for quality and condition and sort to proper department or trash, • Maintain a clean and organized donation area throughout the work day, • Remove all trash/recycling to the dumpster areas, • Retrieve and load furniture for customers that are sold inside the store, • Opening/Closing, • If scheduled to open or close, perform and complete the opening/closing checklist procedures, • Housekeeping, • Ensure a properly organized workspace during operating hours, • Close receiving and the warehouse and leave it organized, stocked, and ready to be used the next work day, • Trash & Exterior Excellence, • Maintain the cleanliness of the dumpster and overflow areas