Title: Residential Aide Schedule: CURRENT SHIFT PRIORITY is 4pm - 12am. Varying shifts available: 8AM – 4PM, 4PM - 12AM, or 12AM – 8AM (Must be available to work weekend shift); 9am -5pm Location: Bronx and Brooklyn sites Reporting to: Director of Operations Salary: $38K-$40K for FT; PT also available The Mission: The 163rd Street Improvement Council’s mission is the provision of resources to improve individuals’ quality of life. We offer Strength Support, and Stability, not only for those on the journey from homelessness to fully appropriate housing, but to a complete continuum of humanity. From pre-natal care, through end of life planning; for individuals who are low-income, formerly homeless, veterans, recently released from incarceration, LGBTQ; or with special physical, cognitive, or developmental needs, the 163rd Street Improvement Council offers resources, referrals, and direct services to help. Whenever possible, we provide direct assistance, but we also rely on cooperative measures, advocacy, and education. Our goal is to spur the transformative process through access to services, treatment, education, advocacy, and training so that, individually and collectively, all people will enjoy fuller and more abundant lives. The Company: Created in 1965, the 163rd Street Improvement Council, Inc. (or the Council, as we like to call it) involved itself in the fight against community deprivation of resources in the South Bronx. Determined to make a difference in the lives of the residents, the Council began to create affordable housing in the community. The Facility: The 163rd Street Improvement Council operates homeless shelters funded by New York City’s department of homeless services each shelter offers clients a supportive, structured, therapeutic, safe, and drug-free facility. homeless (often mentally ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition to successfully transition into permanent and/or supported housing. The Glo Sanctuary Shelter is located in the Brooklyn. Specific Requirements: This is a full-time shift position. Staff may be asked to adjust their work schedule depending on the operational needs of the site. Residential Aide Duties: Complete intakes for new clients and provide orientation to the facility and DHS rules and regulations. Collect and make copies of client identification and other documents necessary during initial intake. Maintain required documentation in case records in writing and computer database (CARES) and update client’s records in accordance with governmental and agency policy. Perform hourly area inspections to ensure that shelter rules are adhered too. Performs the day- to- day monitoring of the residents’ on-site activities. Performs inspections of the facility and immediate neighborhood, and documents/reports any incidents. O Standard: This task is completed on an hourly basis. O Standard: Incidents and reports need to be submitted on the day the report/incident is taken. Monitor sitting areas, laundry rooms and cafeteria to ensure all clients are adhering to shelter rules Assists in the planning and organization of recreational activities, events and outings. Assist clients in daily living skills; wakes the clients as needed, provide clothing and personal care items to client. Remind clients of daily schedule, appointments etc. Ensures that the clients are out of the dormitories records in accordance with governmental and agency policy. Secure the clients’ personal property and maintains a detailed inventory of the clients’ belongings. Observe the behavior of clients, reporting any unusual behavior to the case management and clinical staff. Attend and participate in all required agency meetings: staff meetings, house meetings, in- service training and weekly/bi-weekly case review Assists in the Cafeteria with meals being served to clients at breakfast, lunch and dinner Performs other duties as assigned by the Residential Aide Supervisor or other supervisory staff. Qualifications: A High School Diploma or GED required 1 year of experience working with homeless mentally ill adults or other special needs population Excellent oral, writing and listening skills Knowledge of Microsoft Office Suite, especially e-mail, Word and Excel: computer literate Bilingual or multilingual a plus Education/License: High School Diploma or GED required. Associate Degree preferred Food handlers certificate a plus
Summary The Superintendent is responsible for the maintenance and oversight of property operations and assigned personnel. The tasks required for this position will require flexibility, excellent organization and attention to detail. The Superintendent is primarily responsible for maintaining and improving real estate assets as well as monitoring the fiscal performance for the Superintendent’s area. The position will report to the Property Management Company and the Board of Directors of 175-20 Wexford Terrace Owners, Inc. Responsibilities: Conduct regular property inspections and provide assistance to residents. Provide prompt, professional response and follow through regarding resident inquiries, problems, and complaints. Coordinate move-in for new residents and move-out inspections for residents vacating their unit. Update and maintain property reports as assigned Participate in capital improvement projects. Oversee specific vendor performance. Oversee all maintenance, janitorial and capital improvement work at the property, including the care, cleaning and inspection of common areas within the property such commercial spaces, gym area, grounds and garbage disposal areas, in accordance with established procedures. Maintain an operating boiler room, must know technical components to control boilers and keep area clean. Monitor resident repair requests and respond within prescribed guidelines; coordinate the completion of repairs and close out work orders in accordance with established procedures. Ensure work performed by staff and/or contractors is completed satisfactorily and follow up on any deficiencies. Adhere to established guidelines to ensure safety and security of residents and staff; observe work operations, procedures and environment to identify possible hazardous conditions or unsafe work practices; formulate corrective measures for safety. Maintain a sufficient supply of material. Oversee the operation of the pool, meet the NYC regulations with regard to public pool, ensure it is safely and properly chlorinated, provide appropriate safety equipment, treat the pool with biocidal shock treatment, supervise the lifeguard, maintain filtration and recirculation system, test pH and disinfectant levels. Requirements: Required Experience: Five years of supervisory experience in operating, repairing, and maintaining large multi-family buildings for properties with at least seven maintenance and operations employees. Minimum Education: High school diploma or equivalent. Essential Skills: Strong organizational, communication, customer service and computer skills; ability to prioritize tasks and work independently or collaboratively. Must be able to prioritize multiple deadlines in an efficient manner. Strong verbal and written communication skills. Must be team oriented and possess an “upbeat/can do” attitude.
Part-Time Personal Assistant (Great Fit for Theater Community – NYC-Based) We're hiring a Personal Assistant to support the founder of a successful NYC-based business. This is a part-time, flexible role ideal for someone organized, resourceful, and comfortable juggling a wide range of tasks — from scheduling and event planning to running errands and helping with personal logistics. We’ve found that people from theater backgrounds — especially those who’ve worked behind the scenes — bring a great mix of problem-solving, professionalism, and hands-on energy to this kind of role. Key Responsibilities: Help manage personal and family calendars/schedules Run errands and oversee inventory/office needs Support property/household management Tackle day-to-day admin and logistical tasks Details: 20–30 hours/week, Monday–Friday Based mostly in and around the Flatiron area $25–30/hour Must have a valid driver’s license Looking for someone reliable, sharp, and ready to jump in wherever needed — big or small tasks If you're interested, please reach out with a brief intro and either your resume. Happy to answer any questions!
US Mule is a trusted provider of insurance solutions, dedicated to delivering exceptional service and personalized coverage options. We are currently seeking a motivated Insurance Broker to join our team and help clients navigate their insurance needs with confidence. Responsibilities: Handle inbound phone calls and provide excellent customer service. Manage billing processes and address client inquiries. Process endorsements and policy changes accurately. Assist clients with policy administration and insurance solutions. Qualifications: 1-3 years of experience in personal or commercial property and casualty insurance. Background in customer service and policy administration within an insurance company, wholesale broker, or agency. Strong interpersonal and communication skills, including verbal, written, and listening abilities. Detail-oriented with excellent problem-solving skills.
Assistant is responsible for helping our staff with multiple professional duties. This position will be mainly remote, but may require in person assistance from time to time. Multilingual candidates preferred, but not required. Must be a resident of New York City, Nassau, Westchester or Northern New Jersey. Duties include, but are not limited to, answering phone calls and greeting clients, contributing to fact-checking, compiling data, and communicating with contractors, etc. Communicating with clients via phone, by email. Briefing the manager and other employees. Seeing to administrative tasks like making copies and sending invoices. Attending meetings, taking accurate notes on proceedings. Organizing documents and record-keeping. Transcribing and proofreading documents. Scheduling client appointments. Might be required to go to properties in New York City or New Jersey from time to time. Maintaining client confidentiality and privacy. INDEPENDENT, SELF-MOTIVATED, TIME FLEXIBILITY, RESPONSIVE and AVAILABLE. Probationary period before permanent official offer.
Overnight Front Desk Manager Location: Hudson Yards Hotel, New York, NY Schedule: Overnight shifts, including weekends and holidays About Us Hudson Yards Hotel is a boutique property at the heart of New York City, blending luxury with a warm, personalized guest experience. Our team is passionate about hospitality, and we believe in creating a workplace where everyone feels valued. Your Mission As the Overnight Front Desk Assistant Manager & Acting Manager on Duty, you will be the primary point of contact for guests and hotel operations overnight. You will ensure smooth check-ins and check-outs, address guest concerns, and oversee the front office team to deliver an exceptional guest experience. In the absence of senior management, you will handle operational decisions, resolve guest issues, and coordinate with other hotel departments to maintain seamless service. Key Responsibilities - Guest Services & Front Office Operations - Serve as the Acting Manager on Duty (MOD) overnight, ensuring efficient front office operations and addressing any guest needs. - Oversee guest check-in/check-out process, ensuring proper identification and payment methods are secured. - Supervise and support the front office team, ensuring all guest interactions are warm, personalized, and efficient. - Handle and resolve guest complaints or service issues that cannot be settled by front desk agents, providing timely follow-up. - Monitor and manage VIP guest arrivals and departures, ensuring all special requests are fulfilled. - Motivate and encourage team members to upsell rooms and services, driving additional revenue. Financial & Administrative Duties - Ensure all folio postings, deposits, and settlements are handled properly and in a timely manner. - Maintain accuracy in cash handling, billing, and financial transactions, ensuring compliance with internal audit procedures. - Prepare and distribute end-of-shift reports to senior management and ensure all key information is documented. Hotel Safety & Operations Oversight - Maintain a visible and proactive presence throughout the hotel, monitoring safety and security. - Coordinate with housekeeping and maintenance to address any urgent facility issues overnight. - Ensure all internal policies and security procedures are upheld to maintain a safe environment for guests and staff. What You Bring - 3+ years of front office experience in a hotel environment, with at least 1 year in a leadership or supervisory role. - Strong problem-solving skills, able to handle guest concerns with professionalism and efficiency. - Excellent communication abilities (verbal, written, and body language) to interact with guests, team members, and management. - Ability to work independently and make operational decisions in the absence of senior leadership. - Strong financial acumen, ensuring accuracy in transactions. - Experience using hotel management systems (e.g., Mews, Opera, or similar). - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). - Must be legally authorized to work in the United States. Why Join Us? - Opportunity to work in a start-up boutique hotel with a growing and dynamic team. - Gain valuable leadership experience as the overnight Manager on Duty. - Work in a fast-paced, guest-focused environment where every night is unique. If you’re a night owl with a passion for hospitality, apply today and help us create unforgettable guest experiences!
Please add your # or email in the beginning of your chat message if you wish to apply... NHLA is a forward-thinking organization dedicated to supporting small landlords and homeowners who need assistance with their properties. We are currently seeking a committed long-term Executive Assistant to support our leadership team, including the President, CEO, and Owner. This role offers a unique opportunity to contribute to the company's daily operations and future growth while demonstrating a strong work ethic, ambition, and initiative. The ideal candidate will possess organizational skills, some accounting knowledge, and proficiency in Microsoft Office and Adobe Suite. Bilingualism, preferably in Spanish, is required to communicate effectively with our diverse clientele. In this role, you will be responsible for high-level administrative support, managing calendars, coordinating travel, and preparing reports and presentations. You will also assist with basic accounting tasks, maintain organized files, and collaborate with team members to improve overall efficiency. We value excellent communication, professionalism, and commitment, and are looking for someone with a proactive attitude toward problem-solving. If you are motivated and eager to grow with our company, we encourage you to apply. Join us in fostering a supportive, collaborative team environment! In conclusion, I am committed to not only promoting your strengths and achievements but also fostering an environment where you can continue to thrive and develop. By providing ongoing support, mentorship, and opportunities for professional growth, I aim to ensure that you reach your full potential and contribute even more significantly to our collective success.
Company Description Hudson Yards Hotel is a newly established boutique property located in New York City's iconic 42nd Street, at the gateway to Hell's Kitchen. Join our dynamic team in one of New York's most vibrant neighborhoods and be part of our soft launch as we provide exceptional service to our guests. Role Description We are seeking a detail-oriented and motivated Housekeeping Manager to lead our housekeeping team, ensuring that we deliver impeccable service and pristine accommodations. This is an excellent opportunity to contribute to the success of a high-quality hotel and make a significant impact on guest experiences. This is a full-time on-site role for a Housekeeping Manager at Hudson Yards Hotel in New York, NY. The Housekeeping Manager will oversee day-to-day housekeeping operations, including supervising staff, managing laundry services, ensuring high levels of customer service, communicating with team members, and participating in the hiring process. The role requires a hands-on leader with excellent organizational and leadership skills, capable of managing a team while implementing operational processes to ensure efficiency. The Manager will work closely with other departments to ensure a seamless guest experience. Key Responsibilities - Lead and manage the housekeeping team, ensuring cleanliness, safety, and service standards are consistently met. - Develop and implement cleaning schedules and procedures to ensure timely and efficient cleaning of guest rooms and public spaces. - Conduct inspections to ensure all rooms and areas meet our high standards of cleanliness and presentation. - Oversee inventory management of cleaning supplies, linens, and guest amenities, ensuring adequate stock levels while minimizing waste. - Collaborate with the front office and maintenance teams to address any room or public area issues promptly. - Train and develop housekeeping staff to ensure adherence to hotel policies, procedures, and safety regulations. - Monitor team performance and provide feedback and coaching as necessary to maintain a high level of productivity. - Prepare and manage the housekeeping department budget, optimizing resources and controlling costs. - Assist in planning and executing deep cleaning projects and any special cleaning needs. - Ensure compliance with health and safety regulations, hotel policies, and industry standards. Qualifications - 3+ years of experience in housekeeping management, preferably in a hotel or resort environment. - Strong organizational and leadership skills, with the ability to manage and motivate a team. - Excellent attention to detail and a commitment to maintaining the highest standards of cleanliness. - Ability to multitask and work efficiently in a fast-paced environment. - Strong communication and interpersonal skills, with the ability to collaborate effectively with other departments. - Proficiency in housekeeping software and property management systems (PMS) is preferred. - Legal work authorization in the United States. Focus Areas - Housekeeping Operations & Team Management - Guest Room & Public Area Cleanliness - Inventory Management & Cost Control - Staff Training & Development - Collaboration with Other Departments - Budgeting & Performance Management Compensation This full-time role offers a competitive salary ranging between $1,000 and $1,400 per week, based on experience, skills, and education, with the added benefit of weekly pay. This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform and other related duties, as may be required by their supervisor. Duties, responsibilities and activities may change at any time with or without notice.
Summary/Objective: The Employee Relations Manager is responsible for fostering a positive workplace culture, enhancing career development, and improving overall employee engagement. This role involves developing and implementing engagement strategies, overseeing disciplinary actions, and ensuring effective communication between employees and management. The ideal candidate will have a strong background in human resources, excellent interpersonal skills, and a proactive approach to addressing employee concerns and promoting a harmonious work environment. Classification: Non-exempt (overtime eligible) Hybrid Schedule – 3 Days in the office/2 days’ work from home 30% Travel throughout the RE portfolio Essential function/Responsibilities: duties include but are not limited to the following: • Create the training and development programs that will be implemented for the team members, including orientation, departmental training, legally required training, etc. Ensure this calendar continuously evolves and that there is consistent participation. • Develop and facilitate learning and development programs that align with the company's goals and employees' career aspirations. • Recommends resources to address development needs and monitor progress. • Identify training needs and coordinate professional development opportunities to support employee growth and satisfaction. • Plan and organize events, activities, and initiatives to foster team building and a positive company culture. • Work with the Executive Vice President of Human Resources and manage the disciplinary action process, ensuring fair and consistent application of policies and procedures. • Conduct thorough and objective investigations into employee complaints and allegations, ensuring all concerns are addressed promptly and fairly. • Maintain detailed records of all investigations, including findings and actions taken. Address and resolve employee conflicts and grievances in a timely and professional manner, maintaining a positive work environment. • Ensure that company policies and procedures are communicated effectively and adhered to by all employees. • Oversee the annual performance evaluation process, ensuring consistency and fairness. • Work with managers to ensure they provide constructive feedback and support employee development. • Track and analyze engagement metrics and trends, providing regular reports and recommendations to management. • Conduct data collection and analysis to support operational decisions. • Assist in succession planning. • Support the Human Resources team with department goals. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Competencies: • High attention to detail, especially when handling disciplinary actions and documentation. • Strong organizational and time management skills, with the ability to manage multiple priorities effectively. • Ability to analyze data, identify trends, and make informed recommendations. • Expertise in creating and implementing learning and development programs to enhance employee skills and career growth. • Skilled in guiding managers to provide effective and constructive feedback during performance evaluations. • Ability to conduct thorough and objective investigations and document findings meticulously. Education and Experience: •** Bachelor’s degree** in human resources, Business Administration, or a related field** is a must** • Background in Real Estate Property Management desired, Affordable Housing is a plus • SHRM/SPHR certification essential • Ideally be Bilingual - Spanish • Minimum of 3 years of human resources experience, focusing on performance, development, and disciplinary actions • Knowledge of the nine-box grid for talent management and succession planning • Strong understanding of employment laws and regulations
Residential Building Porter Los Sures Management is hiring! Reports to: Building Superintendent Our company, located in Williamsburg Brooklyn, is looking to hire a Part-time Porter. The porter will be responsible in assisting with the daily maintenance of the residential building / buildings that they will be placed in as well as the grounds and the outside perimeter of the building. This is a part-time union position. The ideal candidate will possess skills that include: light carpentry, ability to make simple mechanical and plumbing repairs, sheet rock wall repair, painting, and general maintenance duties. The ideal candidate should have experience with hand tools and small power tools. Porter duties include cleaning in the common areas and rooms, as well as trash and snow removal from the outdoor areas and parking lots. The duties and responsibilities of the porter include, but are not limited to: Daily cleaning of lobby floors. Daily cleaning and monitoring the cleanliness of hall floors. Daily cleaning of stairs. Regularly dusting of handrails and supports. Cleaning of hall baseboard and crown. Dusting of hall walls and ceilings. Cleaning of entire elevator cab (walls, doors. Ceiling, light fixtures) Cleaning of vestibule floors, walls, ceiling Cleaning of any glass doors Dusting of lobby furniture (if applicable) Cleaning of light fixtures, glassware in halls, lobbies, vestibules, basements and elevator cabs. Polishing of metal finish on doors, saddles, kick plates, mail box lobby and vestibules doors, locks and plates, elevator handrails and trim. Sweeping of sidewalks Removal of snow and ice from sidewalk Cleaning compactor/ compactor room Depositing of garbage in proper receptacles for disposal. Cleaning and removal of debris from the surrounding tree area of trees Clearing the roof of any debris Maintaining basement area clean and organized (sweep storage room, boiler room, meter room, etc.) Light painting Be responsible for the upkeep of all building grounds including employer’s office spaces. Support the Superintendent as needed Accurate and timely communication with supervisors and staff. Ensuring proper use and possession of building keys and other company property. The qualifications for this position include, but are not limited to: Attention to detail. Knowledge of cleaning equipment and use of chemicals. Ability to understand and carry out verbal & written instructions independently. Ability to perform light physical tasks, exerting up to 60 lbs. of force The porter must be: punctual, professional, eager to help residents, and possess a friendly demeanor. Must be able to walk up six flights of stairs on a regular basis. Being honest and trustworthy. Bi-lingual Spanish and English is a plus. Two years of prior maintenance / porter experience. Please note that our company is an equal employment opportunity employer. Job Type: Full-time Pay: $16.50 per hour Benefits: Dental insurance Health insurance Paid time off Physical Setting: Outdoor work Schedule: 8 hour shift Monday to Friday People with a criminal record are encouraged to apply Education: High school or equivalent (Preferred) Experience: Maintenance: 1 year (Preferred) Work Location: Multiple locations