Fort Myers
Job DescriptionBartenderHeadPinz & FastTrax Entertainment Centers Department: Food & Beverage Location: All HeadPinz and FastTrax Locations Reports To: Food & Beverage Manager, Guest Services Supervisor, or General Manager Employment Type: Hourly FLSA Status: Non-Exempt About Us HeadPinz and FastTrax Entertainment Centers are premier, family-friendly entertainment destinations offering bowling, arcade attractions, food and beverage, and high-energy experiences for guests of all ages. Our success is built on a commitment to safety, service excellence, and operational accountability. Team members are expected to follow established policies, procedures, and safety standards while delivering an exceptional guest experience in a fast-paced entertainment environment. About the Role The Bartender is an hourly, non-exempt position within the Food & Beverage department at HeadPinz and FastTrax Entertainment Centers, supporting operations across all locations. This role reports to the Food & Beverage Manager, Guest Services Supervisor, or General Manager and is responsible for delivering safe, compliant, and professional beverage service in a fast-paced entertainment environment. Bartenders play a key role in responsible alcohol service, guest safety, and asset protection while maintaining a clean, organized, and controlled bar area. Essential Duties & ResponsibilitiesSafety, Alcohol Compliance & Risk Prevention (Primary Responsibility) • Strictly comply with all federal, state, and local alcohol service laws and company policies., • Verify valid identification prior to alcohol service and refuse service when required., • Monitor guest behavior and alcohol consumption to prevent over-service or unsafe situations., • Identify, report, and immediately address unsafe conditions including spills, broken glass, overcrowding, or disorderly conduct., • Maintain awareness of emergency procedures and assist with emergency response as trained.Beverage Service & Guest Experience, • Prepare and serve alcoholic and non-alcoholic beverages according to company recipes and standards., • Maintain control of the bar area to ensure safe and orderly guest flow., • Communicate bar policies and service expectations clearly and professionally., • Address guest concerns while prioritizing safety, compliance, and policy enforcement., • Escalate alcohol-related or safety concerns to management immediately.Operations, POS & Asset Protection, • Accurately operate POS systems in accordance with company cash-handling procedures., • Ensure all beverage sales are properly entered, closed, and reconciled., • Handle cash, credit cards, and vouchers responsibly to protect company assets., • Maintain secure control of alcohol inventory and bar supplies., • Protect company assets by preventing theft, misuse, or policy violations.Cleanliness & Facility Safety Standards, • Maintain cleanliness of bar areas, equipment, floors, and high-touch surfaces., • Remove trash, spills, and debris promptly to prevent slip and trip hazards., • Ensure walkways and exits remain clear and unobstructed at all times., • Assist with general facility cleanliness as needed.Teamwork, Training & Accountability, • Support other departments as needed to maintain overall facility safety and guest flow., • Participate in required safety, operational, and alcohol compliance training., • Follow all written SOPs, checklists, and safety protocols., • Promote a culture of accountability, awareness, and proactive safety enforcement.Qualifications & Experience, • High school diploma or equivalent preferred., • Previous bartending, food & beverage, entertainment, or customer service experience preferred., • Professional appearance with a positive, alert, and responsible demeanor., • Ability to work effectively in a fast-paced environment., • Must meet minimum age requirements as defined by company policy.Physical & Environmental Requirements, • Ability to stand and walk for extended periods., • Frequent bending, reaching, lifting, and repetitive motions., • Ability to lift, push, or pull up to 25 pounds. S1EF4EEx6m