DISPENSING TECHNICIAN
4 days ago
North Las Vegas
Job DescriptionPosition SummaryUnder the supervision of the dispensing provider, the dispensing tech will process prescriptions for outpatient dispensing at the 340B clinic’s dispensary in accordance with state and federal regulations and company policies and procedures. The dispensing technician will greet both internal and external customers on the phone and face-to-face, providing excellent customer service. This person will monitor inventory and will maintain a clean and organized dispensary. This role may require travel occasionally for site reviews, training, and education. It is the responsibility of the dispensing technician to complete all training and education required to maintain their state license and PTCB national certification. Nevada Health Centers is an employer of choice and offers comprehensive benefits, including but not limited to: * * • Competitive compensation, with annual merit increases, • Company sponsored PPO medical plan and buy-up option, vision, and dental plans, • 403(b) retirement plan with employer match, • Generous time-off policy, and ten (10) paid holidays plus one (1) float holiday, • Company paid life/AD&D and long-term disability policies Essential Duties and Responsibilities • Responsible for maintaining compliance with Federal and State dispensary regulations (i.e., 340B, DEA, CMS) and NVHC Policies and Procedures., • Prepares prescription orders for the dispensing provider to dispense by reading prescriptions, typing labels, calculating quantities, and determining prescription and drug expiration dates., • Maintains a dispensary inventory by checking pharmaceutical stock levels and current orders and anticipating demand, ordering sufficient amounts to meet demand, verifying receipt of stock, removing outdated drugs, and returning excess stock., • Monitors the price of stock to ensure the pharmacy receives the best price available, returns stock due to higher prices when needed, maintains/updates drug cost in pharmacy software., • Replenishes drugs in an automated pharmacy dispensing system, if applicable., • Perform inventory audits and maintain the security of drug inventory and dispensary records., • Ensure the dispensary remains clean and organized., • Ensures dispensary compliance with patient confidentiality and HIPAA., • Monitors refrigerator and room temperatures and understands vaccine and drug management procedures, • Deliver quality customer service to patients, responding to inquiries, questions or requests, and referring them to the pharmacist for medical informationRequired Qualifications, • Nevada State Pharmaceutical Technician License required, • High school diploma/GED, • 1+ years’ experience in a pharmacy or related healthcare role, • 1+ years’ experience in customer service Preferred Qualifications, • Pharmacy Technician Certification Board Certification (PTCB) preferred, if not certified upon hire, must take and pass exam within 12 months of hire., • Bilingual fluency in English and Spanish, • Knowledge of pharmacy workflow, pharmacy software and EHR, • Knowledge of pharmacy law and 340B regulations; ability to provide education on the 340B program for providers and medical assistance and optimize compliance, • Skill in operating various types of office equipment, such as, calculator, printer/copier/fax, postage machine, and telephone system, • Skill in operating PC utilizing word processing, spreadsheets, databases, email, • Ability to maintain confidentiality of patient information and comply with HIPAA, • Ability to read prescriptions and drug labels, including fine print, • Ability to calculate figures and amounts such as sliding fees, discounts, proportions and percentages, • Ability to exercise good judgement in appraising situations and making decisions, • Ability to understand and respond appropriately, effectively and sensitively to special population groups as defined by race, ethnicity, language, age, gender, etc., • Ability to work all shifts, including evenings and weekends, and work up to 40 hours per week