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Job DescriptionSalary: $21 - $23 per hour Company Overview: Empowering Health, Enriching Lives: True Cares Enduring Mission At True Care, we stand as a beacon of compassion and excellence in home healthcare. With a profound commitment to enhancing the quality of life for individuals and families, our mission is to provide holistic, personalized care that empowers health and enriches lives. Every day, we embark on a journey to bring comfort, vitality, and dignity to those we serve. Our mission is driven by a deep understanding of the unique needs and aspirations of each individual under our care. We believe that home is not just a place but a sanctuary where healing and well-being flourish best. Hence, we endeavor to make this sanctuary a haven of health and happiness. We pledge to create a nurturing environment where our clients and their families feel heard, valued, and supported. Our highly trained and empathetic professionals are not just caregivers but partners in the pursuit of well-rounded wellness. With a focus on open communication, collaboration, and respect, we forge lasting relationships that transcend the boundaries of traditional healthcare Our mission is to be a guiding light, illuminating the path toward optimal health and well-being. As we navigate challenges and triumphs together, we remain resolute in our dedication to uplifting lives, one compassionate interaction at a time. At True Care, we don't just offer home healthcare we offer hope, healing, and a brighter tomorrow. Position title:Home Care Staffing Coordinator We are hiring multiple positions! Location:Full-time Monday-Friday 9 am-5 pm on-site in Sunset Park, Brooklyn NY & Flushing, Queens NY Position summary:The Scheduling Coordinator is responsible for coordinating caregiver placement and visit confirmations between the Home Health Aides and our patients. Responsibilities include creating and maintaining staff schedules, confirming attendance and communicating with the caregivers, patients and their families while adhering to True Cares policies and procedures. He/she performs case management for the assigned caseload and works to provide best quality service. Key Responsibilities: • Strategically coordinate placement of services between clients in their homes and the caregivers on HHA eXchange, • Successfully maintain a caseload of 80-90 patients ensuring they receive the best homecare service, • Participate in departmental trainings, • Assist the Team Lead with coverage and work with the team members with any staffing challenges, • Communicate openly with other staff in the department regarding scheduling, availability, attendance, and larger scale issues; ensuring documentation is being updated for all of our caregivers and patients in HHA eXchange, • Verify caregivers attendance for daily ensuring they are attending their scheduled cases and be able to prioritize staffing cases for no-shows, call-outs or any missed visits based on the patients needs of care, • Handle and respond promptly to incoming calls, emails or faxes from physicians, contracts or clients requesting report status and/or information; communicate with contracts for patient status, • Communicate with patients and their families regarding appointment scheduling, physician plan of care, appointment changes, no shows and/or cancellations, • Maintain and document communication with all caregivers in HHA eXchange; coordinate the caregivers schedules and maintain a schedule of all services per month, • Verify billed services against requested services, • Maintain patient confidentiality and privacy with dignity and respect, • Participate in patient case conferences, in-service programs, exit interviews for caregivers and orientation, • High School diploma/ GED equivalent, • Knowledge of HHA eXchange is highly preferred, • Fluency in Mandarin and Cantonese or Fuzhounese, • Strong interpersonal and communication skills, • Able to deal with difficult or sensitive situations in person or on the phone, • Excellent customer service having empathy and patience in working for elderly population, • Able to multitask and work in an extremely fast paced environment, • Ability to maintain a professional demeanor when handling issues Benefits: • Health, dental, and vision insurance, • 401(k) with company match, • PTO and paid holidays, • Professional development opportunities, • Mission-driven work in an innovative healthcare space

Job Description MISSION STATEMENT: Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW: Under the direction of the Senior Center Director and in accordance with programs and policies provided by the City of New York, the Senior Center Associate Director assists in planning and managing the day-to-day operation of the senior center. Work is evaluated for policy compliance and program accomplishment and effectiveness in line with the Institute’s mission. As the second in command, the Senior Center Assistant Director will be capable of filling in for the Director on occasion. KEY ESSENTIAL FUNCTIONS: • Assists in planning, directing and organizing multilingual/multicultural activities, programs and services which include nutritional services, educational programs, transportation and escort services, information and referral services, outreach program, community help services, recreational and social activities. Develops work plans and annual goals., • Assists in ensuring that monies are spend in accordance with approved budgets. Identifies special needs, inadequate funding or items not addressed by the budget. Assists in fundraising activities to help meet programmatic needs., • Assists in recruitment, training and supervision of senior center staff and volunteers. Plans and assigns work to staff, sets priorities, and prepares work schedules., • Develops work plans and assists with budgets and annual goals. Ensures that service records are accurately maintained. Implements procedures for case findings, case assessment, and case management., • Works with the Senior Center Director in maintaining safety and sanitary procedures. Ensures compliance with Building, Fire, and Health Department codes., • Ensures the facility, equipment, and vehicles are properly cleaned and maintained. Maintains inventory of equipment and supplies., • Enrolls seniors in the center and provides orientation/information regarding services and programs offered. Encourages active participation. Provides direct services to senior participants including crisis intervention., • Helps supervise the preparation and distribution of breakfast and lunch which is a program that meets the nutritional, emotional, physical, intellectual, cultural, and social needs of the elderly., • Consults with the Senior Center Director in reviewing and evaluating the delivery of services. Prepares and submits periodic reports to the Center Director documenting all nutrition, education and social services provided, center participation in programs/activities and other reports as required on a timely basis., • Assists the Center Director in establishing and maintaining relationships with other community organizations. May sit in on community meetings and conveys to Center Director reports, decisions, and results of meetings or events in relation to Institute goals., • May represent the Institute in serving as an advocate for seniors and in promoting good public relations with local news media, government and private funding sources, and other local groups and organizations., • Will serve as interim Senior Center Director in his/her absence., • Will be asked to provide peer training and peer audits on occasion., • High school diploma or G.E.D. equivalent. College credits or degree preferred., • At least one year of management and supervisory experience. Direct experience with senior center management preferred., • Bi-lingual (Spanish) preferred., • Must obtain NYC F-07 and NYC S-95 within 60 days of employment., • Must be CPR certified within 60 days of employment., • Must obtain the Food Protection certification within 60 days of employment., • Supports and exhibits the core values of the Institute’s mission., • Understands low income and low/middle income minority senior citizens and their needs., • Appreciation of and sensitivity to multilingual/multicultural populations whether native-born or immigrant., • Effectively communicates bilingually (Spanish/English, Chinese/English, and Korean/English) orally and in writing., • Excellent organizational and supervisory skills., • Well-organized and detail-oriented. Computer-literate., • Ability to engage seniors, work with colleagues, inspire and motivate staff, and represent the Institute in public arenas., • Ability to maintain confidentiality., • Almost always: Fingering (typing, keyboarding, etc…), • Frequently: Lifting, reaching, extended sitting., • Almost never: extended standing. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description Tenant Coordinator – Part-Time Location: 1323 Boston Road, Bronx, NY Schedule: Tuesday to Friday, 9:30 AM – 5:00 PM (28 hours/week) Hourly Rate: $25.75 Status: Non-Exempt About HANAC: HANAC, Inc. (Hellenic American Neighborhood Action Committee) is a multi-faceted nonprofit organization founded in 1972 to serve vulnerable populations throughout New York City. We are committed to providing high-quality social services to improve the lives of those in need. Position Summary: The Tenant Coordinator will provide comprehensive social services to residents in a newly constructed Senior Affordable Rental Apartment (SARA) development. This includes older adults aged 60+, some of whom were previously homeless. The Coordinator will work collaboratively with the Program Director and Social Work Supervisor to promote housing stability, facilitate aging in place, and build a positive, inclusive community culture through programming and support. Key Responsibilities: • Conduct initial tenant intakes, assessments, and consent documentation, • Develop individualized care plans and update as tenants’ medical or social conditions change, • Maintain consistent tenant contact and coordination with external service providers, • Facilitate counseling sessions and care plan meetings as needed, • Provide advocacy, benefits enrollment (e.g., Medicaid, SNAP), and resource referrals, • Support tenants with healthcare coordination, benefit renewals, and rent payments, • Organize community-building activities and tenant engagement programs, • Educate building staff on the needs of senior residents, • Conduct home visits and wellness checks for tenants with special circumstances, • Maintain accurate progress notes, daily case logs, and monthly HPD reports, • Bachelor’s Degree in Social Work or a related field, OR at least two years of college with demonstrated experience working with aging populations, • Knowledgeable in public benefits and entitlements for low-income seniors, • Proficient in Microsoft Office, • Strong interpersonal, organizational, and problem-solving skills, • Detail-oriented, dependable, and capable of working both independently and collaboratively kvJwEtKjxW