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A medical billing and coding specialist processes and codes healthcare claims to ensure accurate billing and insurance reimbursement, supporting the financial operations of healthcare facilities. Looking to start a rewarding career path in the healthcare industry? Use Dreambound to find a Medical Bi

Job Description As a Coding Reviewer, you will be responsible for the general coding validation and verification and preparation of independent dispute resolution reviews from external state and federal agencies in accordance with reporting requirements. Duties include but are not limited to: • Confirm and verify submitted codes for DRG validation., • Apply national coding standards and regulations to the claims and clinical data., • Provide subject matter input and support agency-wide projects., • Other duties as assigned. This position requires working on-site at the Jericho, NY office. Qualifications: • Excellent interpersonal and communication skills, both written and verbal., • Ability to relate effectively with technical, medical, analytical and administrative personnel., • Proficiency in EHR applications, office technology, and Microsoft applications including Word, Excel, and PowerPoint., • Being able to handle sensitive and confidential information., • Ability to work in a team environment and independently. Education & Experience: • Licensed Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT), or Certified Coding Specialist (CCS)/ Certified Coding Specialist Physician (CCS-P) required., • Technical knowledge of coding and DRG validation with CPT, HCPCS experience and ICD-10 certification required, • Bachelor’s degree in healthcare administration or health information management preferred., • Minimum of two (2) years of experience abstracting and coding of outpatient medical records for billing., • Some experience in utilization reviews preferred. The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. The annualized salary range for this position is $65,000.00 – $70,000.00. Actual salary range and/or hourly rate depends on a variety of factors including experience, education, credentials, location, and budget. The salary range listed does not include other forms of compensation or benefits. IPRO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or military status, or any other category protected under applicable law.

Job Description Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities: Customer Support • Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations., • Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns., • Troubleshoot wireless devices, network issues, and feature functionality., • Act as the AT&T subject-matter expert for retail employees and third-party labor partners., • Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations., • This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day., • Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs., • Navigate multiple systems simultaneously while engaging with customers in real time., • Document all interactions thoroughly and accurately., • Adhere to company policies, compliance requirements, and privacy standards., • Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores., • Execute and maintain approved planograms for mobile devices and signage, • Maintain inventory accuracy for display devices and fixtures, • Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents., • Share insights on recurring issues to improve processes and customer experience., • Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications • Strong customer service and communication skills., • Ability to handle high-stress or escalated situations with professionalism., • Proficient in multitasking and navigating complex systems., • Detail-oriented with strong problem-solving abilities., • Experience in wireless communications, retail customer service, or technical support, • Competitive starting pay of $26 per hour!, • Comprehensive training and development programs, • A supportive and engaging team environment, • Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!, • 401k Plan with employer matching after one year of employment, • Paid vacation, personal/sick days, and bereavement time after 90 days, • Employee Profit Sharing Program, • 50% AT&T wireless discount, • Paid training, • Advancement opportunities, we prefer to promote from within!

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Competitive salary, • Health insurance, • Opportunity for advancement Make a Difference. Build Relationships. Grow Your Career. Are you driven to help others while also delivering results? As a Customer Retention Specialist in our growing insurance agency, youll be a trusted resource clients rely on for guidance, support, and protection. This role blends relationship-focused service with meaningful sales opportunitiescreating a dynamic, well-rounded career path in a high-demand industry. From answering coverage questions to identifying opportunities that strengthen protection, your work will build customer confidence, deepen relationships, and directly contribute to agency growth. If youre dependable, positive, and motivated to make an impact, we want to hear from you. Key Responsibilities • Deliver exceptional service through phone, email, and in-person interactions, • Assist clients with billing inquiries, coverage updates, and claims follow-up, • Identify needs and recommend insurance solutions that enhance customer protection, • Build strong rapport to foster trust, satisfaction, and long-term loyalty, • Drive retention through proactive renewals, policy reviews, and consistent follow-up, • Collaborate with team members to ensure a seamless, high-quality customer experienceWhat Were Looking For, • Strong communication, organization, and problem-solving skills, • Customer service and/or sales experience preferred (but not required), • Comfort engaging in consultative, solution-oriented sales conversations, • A calm, positive, and resourceful approach in a fast-paced environment, • Willingness to obtain required insurance licensestraining and support providedWhat We Offer, • Competitive base pay with commission and performance-based bonuses, • Comprehensive training, onboarding, and ongoing mentorship, • Clear pathways for career growth and advancement, • A collaborative, team-driven culture focused on success and developmentReady to build a career where service and sales go hand-in-hand? Apply today and join a team that values relationships, rewards performance, and invests in your future. Equal Opportunity Employer Pete Mathison State Farm is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all applicants and employees and do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or veteran status. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.

Job DescriptionDescription: Why you’ll want to work at nimble! This is a great opportunity to join a well-established and market-leading brand serving a high-growth end market while gaining valuable experience working closely with Executive leadership. As an organization, we are in high-growth mode through acquisition with a laser focus on positive culture building! Who we are: nimble solutions is a leading provider of revenue cycle management solutions for ambulatory surgery centers (ASCs), surgical clinics, surgical hospitals, and anesthesia groups. Our tech-enabled solutions allow surgical organizations to streamline their revenue cycle processes, reduce administrative burden, and improve financial outcomes. Join more than 1,100 surgical organizations that trust nimble solutions and its advisors to bring deep insights and actionable intelligence to maximize their revenue cycle. We are currently seeking an Independent Dispute Resolution Specialist (NSA Specialist) to provide support to the Federal No Surprise Act Department. This position will play a crucial role in providing support to the department by analyzing healthcare claims and managing the IDR process. It requires strong analytical skills, meticulous attention to detail, and effective communication to ensure timely and accurate claim resolution. Key Responsibilities: • Analyze healthcare claims to determine next steps, including negotiation or Independent Dispute Resolution (IDR), • Perform daily audits to identify zero-dollar payments, negative balances, or other discrepancies, demonstrating strong analytical skills and attention to detail, • Resolve outstanding claim issues promptly, maintaining accurate records of all actions taken, • Monitor and manage a busy inbox to ensure timely responses, proper routing of inquiries, and that no items are overlooked, • Collaborate with team members to balance workloads and support the timely handling of negotiation and IDR processes, • Maintain clear and organized documentation to support compliance and reporting needs, • Contribute ideas to improve workflows, reduce manual tasks, and enhance overall efficiencyRequirements:, • Analyze healthcare claims to determine next steps, including negotiation or Independent Dispute Resolution (IDR), • Perform daily audits to identify zero-dollar payments, negative balances, or other discrepancies, demonstrating strong analytical skills and attention to detail, • Resolve outstanding claim issues promptly, maintaining accurate records of all actions taken, • Monitor and manage a busy inbox to ensure timely responses, proper routing of inquiries, and that no items are overlooked., • Collaborate with team members to balance workloads and support the timely handling of negotiation and IDR processes, • Maintain clear and organized documentation to support compliance and reporting needs, • Exceptional organizational and analytical abilities, • Strong understanding of medical billing and coding as it relates to out-of-network claims, • Excellent communication and negotiation skills

Job Description DAVID A. GALLO & ASSOCIATES LLP 47 Hillside Avenue • Manhasset, NY Accounting and Administration Specialist In-Office (4 Days/Week) | Remote (1 Day/Week) ABOUT THE ROLE David A. Gallo & Associates LLP, a well-established law firm based in Manhasset, NY, is seeking a skilled Accounting and Administration Specialist to join our team. This hybrid role is integral to the firm's financial operations and administrative workflow, supporting full-charge bookkeeping, legal billing, payroll coordination, and case management processes. WORK EXPERIENCE Candidates should have recent experience (within the past three years) in a legal or professional services environment, including: • Full-charge bookkeeping using a customized QuickBooks chart of accounts, including bank reconciliations, • Legal billing programs; knowledge of CaseAware strongly preferred, • Working within billing client interfaces in a paperless environment, • Payroll processing via Paychex or ADP, • Practical knowledge of current NYS labor guidelines TECHNICAL SKILLS • Intermediate to advanced proficiency in QuickBooks, • Experience with CaseAware or comparable case management/billing platforms, • Demonstrated ability to create and work with Excel pivot tables DESIRED SPECIALIZED KNOWLEDGE Familiarity with any of the following areas is a plus: • Foreclosure, litigation, and eviction process overviews, • Payoffs and reinstatements, • Legal fees and costs management, • Work-in-progress (WIP) tracking and management DESIRED SOFTWARE KNOWLEDGE • Black Knight Financial Services, • Tempo, • Counsel Link, • Unified Courts Systems (UCS) HOW TO APPLY Qualified candidates are encouraged to submit a resume detailing relevant experience to David A. Gallo & Associates LLP at 47 Hillside Avenue, Manhasset, NY. We look forward to hearing from applicants who meet the qualifications outlined above.

Job Description Job Title: AP Vendor Onboarding Specialist Location: New York (Full-Time, In-Office / Remote) Pay range: $29-$34/ hr Who We Are Waste Solution Services (WSS) helps multifamily and commercial portfolios lower and stabilize waste spend. We do not haul trash; we sit between clients and haulers to audit invoices, optimize contracts, right-size service, centralize billing, and manage service issues. Our work is built around cost predictability, operational clarity, and strong execution. Overview Join our Accounts Payable team as an AP Vendor Onboarding Specialist. You will own the critical early-stage setup and validation of new vendor accounts, ensuring billing accuracy from day one. If you have a keen eye for detail and expertise in vendor portals, reconciliation, and resolving billing discrepancies, this essential role is for you. Full-time position in New York (Remote/Hybrid options available). Key Responsibilities New Account Setup & AP Oversight • Own the Accounts Payable setup process for all new customer accounts during the initial service period, • Ensure proper WSS access is established in all vendor portals for internal visibility and control, • Review and validate first-month (and early-stage) vendor invoices to ensure accuracy before passing information to AR for customer billing, • Reconcile whether initial invoices were paid by the customer or internally, and clearly document billing responsibility and timing, • Identify vendor billing discrepancies early and take ownership of escalating and disputing them, • Track escalated issues to ensure timely resolution and proper follow-through, • Partner with Accounts Receivable (AR) by relaying accurate, validated billing information for customer invoicing, • Maintain detailed records of account setup, billing validations, discrepancies, and dispute outcomes, • Track exception cases and ensure all issues are resolved and documented before transitioning accounts out of the initial phase, • 2+ years of experience in Accounts Payable, billing operations, or vendor coordination, • Strong attention to detail with the ability to audit invoices and account setups, • Experience working with vendor portals, invoices, and discrepancy resolution, • Proficiency in Excel or Google Sheets; CRM experience is a plus, • Strong problem-solving skills and the ability to investigate and escalate issues, • Clear communication skills and ability to coordinate across teams Powered by JazzHR aL2DJRwtzp

Job Description Job description We are seeking an energetic, hardworking, detail-oriented Billing and Collections Coordinator to provide a professional and courteous environment for our No-Fault/Workers’ Compensation & Commercial Department. The ideal candidate must have a minimum of 3 years of experience with No-Fault, Workers’ Compensation & Commercial Billing, preferably in the Durable Medical Equipment Sector. RESPONSIBILITIES AND DUTIES • Must have an understanding of how insurance carriers work and the ability to perform various billing and collections functions., • Review accounts for accuracy. Obtain and verify the appropriate insured, policy, claim, and billing addresses of each payer, as well as patient eligibility, prior to billing., • Handle all aspects of billing, including charge entry, payments, and A/R management., • Effectively communicate with referring physicians, attorneys, insurance carriers, and patients to ensure seamless collaboration and optimal outcomes. Assertively negotiate settlements with Defense Attorneys and Insurance Adjusters. Establish payment arrangements and ensure timely payment., • Communicate with insurance carriers regarding prior authorizations, denials, revisions, and other issues as they arise., • Follow up on denials, incorrect or underpaid amounts, and past-due receivables promptly. Send files for reconsideration as needed., • Directing notes that need to be completed, adjusted, and/or corrected to the Manager for revision., • Prepare and track accounts related to arbitration and litigation., • Posting payments and notifying Upper Management when charges are declined., • Run weekly and monthly reports, and learn to use our billing system., • Performing other related duties and special projects as needed., • Follow HIPAA compliance and maintain patient privacy. SKILLS/QUALIFICATIONS • Possess strong knowledge of Worker’s Compensation Forms and Guidelines (C-4’s and MG-2’s)., • A clear understanding of EOB’s, CPT’s and ICD-10 codes., • Extensive knowledge in the Workers’ Compensation Appeal Board process., • Knowledge of Commercial/HMO insurances as well as Medicare and Medicaid., • Knowledge of legal pleadings., • Strong attention to detail and the ability to multitask in a fast-paced environment., • Excellent written and verbal communication skills., • Must be self-motivated and work with minimal supervision., • Strong computer skills with proficiency in Microsoft Office., • Problem-solving skills to research and resolve discrepancies. Does not take no for an answer. We offer an excellent working environment, strong management support, and benefits. Compensation commensurate with experience. Job Type: Full-time - In office Salary: TBD based on experience Benefits: • 401(k) matching, • Health insurance, • Paid time off Schedule: Monday to Friday 8:30am - 4:30pm Summer Fridays: 8:30m - 4pm Education: High school or equivalent (Preferred) Experience: • ICD-10: 3 years (Preferred), • Medical Billing: 3 years (Preferred)Company DescriptionComplete Orthopedic Services Inc. has provided patient care to the NY area for over 25 years. Beyond their commitment to excellence in patient care, Complete Orthopedic Services Inc. prioritizes customer satisfaction and support. They offer comprehensive consultation services to guide patients and their families through the entire process, from evaluation to fitting and ongoing care. The company's compassionate and empathetic approach ensures that every client receives the attention and assistance they deserve throughout their journey to improved mobility and independence.Complete Orthopedic Services Inc. has provided patient care to the NY area for over 25 years. Beyond their commitment to excellence in patient care, Complete Orthopedic Services Inc. prioritizes customer satisfaction and support. They offer comprehensive consultation services to guide patients and their families through the entire process, from evaluation to fitting and ongoing care. The company's compassionate and empathetic approach ensures that every client receives the attention and assistance they deserve throughout their journey to improved mobility and independence.

Job Description Claims Specialist As the Claims Specialist, you will coordinate activities critical to the successful completion of clinical reviews projects. You will support programs by monitoring requests, liaising with clinical partners, managing provider and contractor interactions, tracking deliverables and deadlines, and develop project frameworks to support interdisciplinary and interagency communications. Duties include by are not limited to: • Monitor appeal/dispute status and communication received on client portals., • Conduct initial eligibility reviews and recommend course of action to internal team and department management., • Track and assign cases using commercial off-the-shelf and custom software applications., • Monitor and measure key performance indicators., • Identify barriers and roadblocks in work processes, recommend solutions to solve problems, and execute approved solutions., • Routinely present case/project status in huddles and scrums while using an agile, iterative approach to implementation and data presentation., • Schedule regular team status meetings and record decisions (e.g., assigned tasks and next steps)., • Prepare billing invoices at conclusion of cases, submit to the Finance department, and liaise with accounting to track and trend payments. This is an in office position based in IPRO's headquarter office located in Jericho, NY QUALIFICATIONS: • Knowledge and experience with collaborative project management software, electronic documents, and design., • Ability to problem solve and work collaboratively with peers, medical, analytical, and administrative support staff., • Excellent written and verbal skills including phone manner., • Ability to work independently with little supervision., • Ability and desire to be flexible, innovative, and creative while multi-tasking., • Ability to meet deadlines in time sensitive environment. EDUCATION & EXPERIENCE: • Bachelors or advanced degree in healthcare, business, management digital studies or related field AND 2 years of collaborative project support, required. • OR- • Associates degree in related field AND 3 years of collaborative project support, required. The salary range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. The salary range for this position is $66,300.00 to $70,000.00 . Actual salary and/or hourly rate depends on a variety of factors including experience, education, credentials, location, and budget. The salary range listed does not include other forms of compensation or benefits. IPRO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status or military status.

Job DescriptionBilling Team Specialist Position Summary The Billing Team Specialist is responsible for the accurate and timely execution of all billing operations, including daily invoice processing, portal management, and system configuration. This role serves as a critical link between operations, finance, and customer-facing billing systems, ensuring invoices are delivered correctly and on schedule while maintaining the integrity of billing data across all platforms. Key Responsibilities • Reviewing the daily batch queue prior to release, identifying and resolving any exceptions, errors, or flagged items before invoices are finalized., • Coordinating with internal stakeholders to obtain approvals or clarifications required to clear exceptions in a timely manner., • Releasing completed batches according to established billing schedules, maintaining consistency and reliability in invoice delivery., • Documenting exceptions and resolutions to support ongoing process improvement and audit readiness. • Receiving, reviewing, and processing special billing requests submitted by operations, sales, or account management teams., • Preparing and issuing non-standard invoices in accordance with contract terms, service agreements, or customer-specific requirements., • Coordinating with relevant departments to verify billing details and obtain necessary approvals prior to invoice issuance., • Maintaining accurate records of all special billing activity for reporting and reconciliation purposes. • Managing portal billing for all active company accounts across multiple third-party and customer-operated portals., • Ensuring invoices are submitted through the correct portal channels in the required formats and within customer-defined deadlines., • Monitoring portal activity to identify and resolve submission errors, rejections, or payment discrepancies., • Maintaining up-to-date credentials, account settings, and billing preferences within each portal. • Managing the library of billing templates used for recurring invoices, ensuring all rate, service, and customer data is current and accurate., • Conducting regular audits of recurring invoice configurations to identify discrepancies, outdated pricing, or inactive service lines., • Updating templates in response to contract amendments, pricing changes, or operational adjustments., • Coordinating with account managers and operations to validate recurring billing details ahead of scheduled invoice cycles. • Reviewing and pricing service orders as needed, applying the appropriate rates, service codes, and billing configurations within approved guidelines., • Escalating pricing exceptions or requests outside standard parameters to the appropriate approver for authorization., • Collaborating with operations and sales teams to clarify scope, service details, or customer-specific pricing arrangements., • Ensuring all priced orders are properly documented and entered into the billing system prior to service execution. • Participating in the onboarding process for new customer portals, including system configuration, test invoice submissions, and validation of billing data accuracy., • Developing and maintaining documentation for portal-specific billing procedures, submission requirements, and escalation paths., • Providing training and guidance to team members on portal navigation, submission workflows, and exception handling., • Collaborating with IT, operations, and customer contacts to resolve setup issues and ensure a smooth go-live. • Managing and triaging incoming PestPac requests including new setups, account changes, error investigations, and access provisioning., • Routing requests to the appropriate internal teams or resolving directly in accordance with agreed service level agreements (SLAs)., • Maintaining PestPac configurations critical to billing operations, including:, • Service codes and billing categories, • Pricing setups and rate tables, • Tax settings and jurisdictional configurations, • Payment plans and billing frequency settings, • Invoice and document templates, • Monitoring system behavior for configuration-related billing errors and proactively addressing issues before they impact invoice accuracy., • Serving as a resource for operational teams seeking guidance on PestPac billing workflows and best practices. Qualifications Required • 2+ years of experience in billing, accounts receivable, or a related finance/operations role., • Demonstrated experience with customer billing portals or invoicing platforms., • Strong attention to detail with a track record of high accuracy in data entry and invoice processing., • Proficiency in Microsoft Office Suite, particularly Excel., • Ability to manage multiple priorities and meet deadlines in a fast-paced environment., • Strong written and verbal communication skills for cross-functional coordination. Preferred • Experience with PestPac or similar field service management software., • Familiarity with service-based business billing operations (e.g., pest control, facilities management, or home services)., • Experience supporting system onboarding or user training initiatives., • Knowledge of tax configuration and compliance within billing systems. What We Offer • A collaborative team environment with opportunities for growth and cross-functional development., • Comprehensive benefits including health, dental, and vision coverage., • Paid time off, company holidays, and flexible scheduling options., • Ongoing training and support for professional development in billing systems and operations. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. About the Position We are hiring people for our Hicksville, Levittown, Old Bethpage, Merrick and Seaford locations. DSPs work closely with people of all ages who have intellectual and developmental disabilities (I/DD). Depending on the supports needed, DSPs may work in a person’s home, in their family’s home, in a YAI residence, at a day habilitation center, or out in the community. YAI's Mission Ready to join our 4,000+ employees in a career at YAI? Working at YAI means effecting real change in people's lives. It means going home at the end of the day knowing you have helped someone accomplish a goal. If you want a career supporting others, creatively finding solutions to life's challenges, and building a more inclusive community, YAI is the place for you! Join us in our mission to create opportunities for people with intellectual and developmental disabilities to live, love, work, and learn in their communities. Learn more at yai.org/careers. Program * Residential Location * Southern Nassau County Schedule * Full time, part time, weekday and/or weekend positions available - including morning , evening, and overnight schedules. Key/Essential Functions & Responsibilities * Assists individuals in maximizing their strengths, interests, and abilities, upholding their personal rights, displaying patience and tolerance while providing emotional support and building positive relationships. * Supports people to meet personal goals that characterize quality of life, engages in respectful communications and conversations through person-first language, encourages socializing and facilitates activities that provide social capital and connections to the community. * Responsible for the overall supervision, protection, and care of individuals at all times including maintenance of program guidelines for the protection of individuals, facilitating learning and training in fire safety and identifying and appropriately escalating signs of an individual’s potential harm to self or others. * Ensures health, wellness and safety by providing appropriate supervision of the people we support and by managing crisis situations while adhering to applicable policies, procedures and regulations. * Provides support in a variety of settings and in accordance with each person’s individualized service and behavior support plans, utilizing support skills for people with varying levels of need and demonstrating the OPWDD Core Competencies. * Ensures implementation of person-centered, individualized plans following levels of supervision and safeguards including protective oversight (IPOPs), as well as Behavior Support Plans (BSPs), Staff Action and/or Life Plans for all people we support, understanding the intentions and goals of the plans. * Maintains a clean, safe and organized therapeutic environment. * Utilizes safe & appropriate handing procedures when working with individuals and implements infection control protocols. * Assists with a variety of tasks for people we support, as appropriate/authorized, including: * Providing personal care and assisting with activities of daily living (ADLs) including intimate care and personal hygiene (e.g. bathing, dressing, and toileting), laundry and housekeeping. * Ensuring that medication is administered as prescribed, in accordance with applicable guidelines. * Teaching/developing skills. * Supporting person-centered advocacy with the individuals. * Assisting in communication, self-expression and resolving disputes amongst individuals. * Facilitating ethical decision making. * Providing supervision for and/or planning and preparing balanced meals and snacks for people we support in accordance with dietary restrictions and guidelines of specific individuals including for modified diets or liquid consistencies. * Transporting and escorting individuals on recreational activities, medical appointments, home visits, volunteer and/or employment sites, etc. * Assisting people with making purchases, as well as safeguarding personal allowance funds and any additional funds provided. * Develops an understanding of specialized clinical knowledge for person specific needs (supporting adults, challenging behaviors, autism spectrum disorders, complex medical needs). * Implements Behavior Support Plan as written by Behavior Intervention Specialist (BIS). * Collects, records, and summarizes data on individuals’ observable behavior. * Observes and reports any changes in behavior, or other signs and symptoms, to clinical and/or leadership team. * Serves as a member of a highly effective team (teamwork within the circle of support), providing feedback and communicating programmatic needs to members of team and maintaining a solution-oriented approach during conflicts. * Completes and maintains all necessary trainings and certifications, including specialized trainings based on program and position to ensure compliance with YAI policies and all applicable rules or regulations and applies skills. * Reviews communication logs daily and makes entries of events, progress notes, services and/or information; collects and enters data as part of daily operations using an electronic health record (e.g. Digital Agency (DA), Electronic Medication Administration Records (eMAR). * Reviews and completes all other required paperwork and documentation to ensure compliance and/or billing completely, accurately and within appropriate timeframes (e.g., notifications, logging, incident reports, update files, maintenance requests, phone calls, and tracking of incidents). * Uses foundational teaching skills (Explain, Model, Observe and Evaluate [EMOE], task analysis, essential skills, supports and modifications, etc.) and progressive teaching. * Understands behavior as communication and employs person-centered thinking to support positive interactions and prevent further escalation. * Complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA). * Reports maintenance, upkeep and safety concerns observed at YAI facilities to Program Supervisor or appropriate designee. * Consults with program leadership, clinical and other direct support staff to ensure streamlined and top-quality care for individuals and attends and actively participates in team meetings. * Utilizes/demonstrates approved YAI and OPWDD training techniques (i.e. verbal, environmental, and physical interventions, including take downs) to respond timely and appropriately to challenging and/or self-injurious behavior, ensuring the health and safety of the people we support, self and others. * Provides coverage for other direct support staff as requested, which may include assisting at another YAI or off-site location (e.g. hospital) based on needs of program and/or individuals supported, including remaining on shift to ensure maintenance of minimum coverage levels for program. * May participate in the development of treatment plans. * For certain assignments, may be required to operate YAI motor vehicle to transport individuals to and/or from programs, residences, community or other locations on a daily (or other regular) basis with appropriate credentials. * Performs all other duties, as assigned. Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.) * Must be at least 18 years of age. * Ability to meet essential physical demands of position including frequent walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling and reaching with hands and arms; use hands to handle, finger or feel objects, tools or controls; assisting with lifting/moving individuals of any weight with assistance of mechanical lifts or other equipment and/or pushing individuals in wheelchairs; lifting and/or moving up to 25 pounds on occasion; having the physical capacity to work with and implement emergency interventions as per the person’s Behavior Support Plan if/as needed, including lifting/moving individuals of any weight with or without assistance of equipment and/or other staff. * Effective written and oral communication skills including the ability to appropriately document services provided for billing and tracking purposes. * Enthusiasm for working with people with I/DD, willingness to take initiative and ability to demonstrate positivity, patience and empathy and compassion in all interactions. * Ability and willingness to assist with a variety of supports and ADLs as requested, including regular exposure to and handling of various bodily fluids. * Basic computer skills – including email, utilizing Workday and related systems (DA, etc.) to complete tasks. * Must hold or obtain and maintain Strategies for Crisis Intervention and Prevention – Revised (SCIP-R) within one (1) year of appointment. * Must hold or obtain and maintain additional certifications as required by program assignment and persons supported (for example: Choking – Return Demonstration, Approved Medication Administration Personnel (AMAP), Diabetes Care, CPR, Tube Feeding, etc.) within one (1) year of appointment. * Ability to develop and maintain professional relationships in alignment with YAI’s mission and vision. * Ability to remain calm in stressful situations and work in a high energy, fast-paced environment. * Ability to work beyond regularly scheduled hours/shift and/or to report to work as scheduled on holidays, in inclement weather or during other emergencies to maintain minimum coverage requirements of program, unless otherwise authorized. * For assignments that require transporting persons supported by vehicle, must hold or obtain and maintain valid Driver’s License and Van certification (based on position/location/program). Preferred Qualification Requirements (desired requirements beyond MQRs above) * HS diploma or its educational equivalent * Work or life experience in the I/DD field is a plus, but not mandatory (for DSP 1 positions) * For elevated DSP positions, must have at least three (3) years of direct support professional experience with the I/DD population and must obtain (and maintain) required YAI certifications based on setting within six (6) months of appointment. Compensation * $18.00/hour - $19.05/hour* *depending on qualifications and experience Benefits * DailyPay available - Work today, get paid today! * Tuition reimbursement * Medical and dental insurance - with options for family and more extensive medical plans, as well as vision (for Full time positions) * Paid vacation, holiday, and sick time (depending on time type) * 403(b) retirement with employer matching contributions * Life insurance and long-term disability * Discounts on travel, entertainment, wireless services, shopping, and more. Check out our benefits page to learn more! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer. To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.

Job Description Our client is seeking a temp-to-hire Accounts Receivable / Collections Specialist with a blended background in accounts receivable and collections. This role is ideal for a professional who can balance strong financial skills with excellent customer service and relationship management. Key Responsibilities: • Manage accounts receivable processes, including invoicing, payment posting, and account reconciliation, • Perform commercial and/or consumer collections activities in a professional and customer-focused manner, • Follow up on past-due accounts by phone and email while maintaining positive client relationships, • Research and resolve billing discrepancies, payment issues, and account questions, • Communicate effectively with customers and internal departments regarding account status, • Maintain accurate records of collection efforts and payment activity, • Support cash applications and other accounting-related tasks as needed Qualifications: • 2+ years of experience in accounts receivable, collections, or a blended AR/collections role, • Strong customer service skills with the ability to handle sensitive conversations professionally, • Excellent communication, negotiation, and problem-solving abilities, • High attention to detail and strong organizational skills, • Proficiency with accounting software and Microsoft Excel, • Ability to work independently and as part of a team in a fast-paced environment

Job Description Billing Specialist Details about this opportunity: • Full-Time, • Compensation $19.00-$23.00/hourly, • Great Neck, NY, • Monday-Friday, 9am-5pm. Flexible What we have to offer YOU: Family of Kidz Full Time offerings include: • Generous Paid Time Off, • Medical, Dental, and Vision Insurance, • 401(k), • Flexible Spending and Health Savings Accounts, • Life Insurance, • Employee Assistance Program, • Referral Program, • Professional Development Assistance, • Pet Insurance, • Long-Term & Short-Term Disability Insurance, • Review submitted attendance, session notes and provider invoices for compliance., • Assist providers with billing problems and issues., • Data enter sessions into Database system., • Scan and file signature forms from providers., • Help with mailings of invoices, • Any ad hoc projects/reports About You: If you have these attributes: • Sterling values, high integrity, strong work ethic, • Excellent oral and written communication skills, • Must be detailed oriented, • Strong attitude with numbers, • Excellent interpersonal and customer service skills, • Exposure to the practice of maintaining a high level of confidentiality, • Excellent time management/organizational skills, • Ability to function well in a high-paced environment And this background: • Associates preferred., • Knowledge of Special Education is a plus., • Billing experience preferred., • Must be proficient in Microsoft Office with a focus on Excel., • Ability to multi-task in a fast-paced environment., • 2-3 years billing experience in EI and EI hub knowledge preferred Then we are looking forward to receiving your resume! Why Join our Family? Since 1998, Family of Kidz has brought together highly qualified teams of professionals who work diligently to help children with special needs, from birth to adulthood. Our focus is on establishing a strong understanding of each child's needs and teaching them skills that lead to greater independence and an enhanced quality of life. Family of Kidz provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description A well-established, privately held real estate ownership and management company with over 80 years of success is seeking an energetic, detail-oriented Accounts Receivable Specialist to join our growing team in Great Neck, Long Island. This is an excellent opportunity to become part of a stable and respected organization that values professionalism, teamwork, and long-term growth. We are looking for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in providing exceptional service to both residents and colleagues. The ideal candidate is highly organized, dependable, and capable of working independently while collaborating effectively with departments across the organization. Position Overview:: The Accounts Receivable Specialist is responsible for the accurate processing, reconciliation, and tracking of tenant payments, security deposits, billing adjustments, and various accounting-related transactions. This role plays an integral part in maintaining the financial operations of our residential portfolio. Key Responsibilities • Record and reconcile daily cash deposit batches with bank statements, • Apply tenant payments to resident ledgers accurately and timely, • Process account adjustments and maintain accurate tenant records, • Reconcile monthly security deposit general ledgers and bank accounts, • Reconcile rent and vacancy schedules to the general ledger, • Process security deposit deposits and withdrawals, • Prepare, track, and maintain security deposit refund correspondence and documentation, • Upload and organize scanned records, refund checks, proof of mailing, and related documents into the company database, • Review and screen rent-stabilized and rent-controlled tenant payments, • Process MCI increases, MBR adjustments, tax escalations, and SCRIE/DRIE requests, including related tenant notifications, • Process miscellaneous chargebacks and check requests, • Respond professionally to tenant inquiries regarding billing, security deposits, and account-related matters, • Assist with monthly billing processes and other accounting support functions as needed Qualifications • Bachelor’s degree in Accounting or related field preferred, but not required, • 2–4 years of Accounts Receivable experience preferred, • Real estate industry experience strongly preferred, • Experience with MDS or comparable accounting software preferred, • Strong computer proficiency and attention to detail, • Excellent communication, customer service, and organizational skills, • Strong analytical and problem-solving abilities, • Ability to manage multiple priorities in a fast-paced office environment What We Offer • Competitive salary commensurate with experience, • Weekly pay, • Full-time, stable position with long-term growth potential, • Collaborative and professional work environment, • Two catered buffet-style office meals each week, • Opportunity to work with an experienced and supportive team at a company with decades of success and stability If you are looking for an opportunity to grow your career with a respected Long Island real estate organization, we would love to hear from you.

Job Description "Urgently Hiring!! Looking to fill as soon as possible!!” Job Summary The Compliance Specialist is responsible for reviewing and auditing of all service and billing documentation, to ensure compliance with OPWDD regulations and procedures. This essential role demands an eye for detail, multi-tasking and follow through. The salary range for this position is $40,000-48,000 annually. Responsibilities Compliance and Document Review • Ensure compliance with all applicable federal, state and local laws, regulations and policies, as well as QSAC specific policies and procedures, • Monitor the timely submission of service documentation, • Maintain correspondence with departments as they pertain to acquisition of documentation, • Follow up with staff to ensure timely submission of documents, • Offer recommendations to improve existing procedures, • Keep up to date on all changes released by OPWDD, DOH or other governing entity, • Review all charts regularly to ensure audit readiness, • Bachelor’s Degree and substantial related experience with OPWDD required, • Ability to communicate effectively with others and individuals served is essential, • Commitment to company values and adherences to policies is expected, • Knowledge of OPWDD procedures and regulations for programs and service documentation required, • Exceptional organizational skills and attention to detail required, • Must be proficient in Microsoft Word and Excel QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills. Benefits Our benefits go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. • Competitive salary, • Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff), • Medical can be as low as $10 dollars per paycheck / $26 dollars a year for full medical coverage ( for FT staff), • Generous Paid Time Off policy (for full time staff) Start with 24 days annually, • Group Life Insurance and Long Term Disability (for FT staff), • Flexible Spending Accounts (for FT staff), • Pre-Tax Commuter Benefits, • 403(b) Retirement with Employer Discretionary Match (for FT staff), • Opportunities for career advancement Qualifications are subject to change in accordance with government regulations. QSAC is Equal Opportunity Employer (EOE) Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC. To Apply: Please send resume to

Job Description We are looking for a Physician Billing Supervisor to join our team! This position is for our Melville location. This person acts as a liaison between departments, director, management and staff. Collects information related to operations of assigned area. Prepares regular summaries and reports for management as appropriate. Performs follow up receivables and postings for patients and third-party accounts. Responsibilities: • · Oversees the units daily work activities., • · Conducts on the job training., • · Maintains current account receivables and productivity reporting., • · Provides scheduling of weekly work direction., • · Implementation of quality control measures (HIPAA and new laws of medical field)., • · Assists in implementation of approved administrative software systems., • · Monitors information related to operations., • · Ensures billing is submitted accurately and timely., • · Performs follow up on open accounts receivables (telephone calls with carriers or viewing carriers’ website)., • · Ensures accuracy of adjustments and balances., • · Conducts staff productivity audits, • · Assists internal and external customers regarding questions on third-party billing., • · Handles patient complaints to conclusion., • · Prepares performance evaluations., • · Recommends appropriate personal actions for staff., • · High school diploma or GED required., • · College degree in appropriate field preferred., • · 3 years’ experience minimum in a supervisor position, preferably in a health care organization., • · Licenses/Certifications preferred:, • Certified Professional Coder (CPC), • Certified Coding Specialist (CCS), • Certified Coding Specialist Physician (CCSP), • · Related experience preferred., • · Full knowledge of the Company’s policies and procedures., • · Knowledge of HIPAA regulations and maintains current industry knowledge., • · Proficient in Epic software system., • · Ability to speak and present to large groups., • · Full knowledge of medical terminology, ICD-9/10 and CPT coding., • · Knowledge of the New York State third-party regulations., • · Proficient credit and collection practices., • · Ability to function well in a high-paced and at times stressful environment., • · Excellent time management skills with a proven ability to meet deadlines., • · Full knowledge of billing government payors, • · Familiar with Medicaid delay codes, • · Demonstrates strong interpersonal, communication, written, and typing skills., • · Proficient with Microsoft Office or related software., • · Ability to work efficiently both independently and in a team environment., • · Ability to multitask., • · Exceptional organizational skills and detail oriented.

Job DescriptionPosition Summary: We are seeking a detail-oriented and compassionate Medical Biller/Prior Authorization Specialist to support our outpatient psychiatric practice. This dual role involves coordinating medication pre-authorizations, and supporting billing and administrative tasks. Ideal for someone experienced in behavioral health settings who thrives in a fast-paced, patient-focused environment. Key Responsibilities: Medication Prior Authorizations:  Coordinate prior authorization requests for psychiatric medications with insurance companies.  Follow up with insurance providers to track status and obtain approvals.  Collaborate with prescribers and pharmacies to ensure timely medication access.  Maintain accurate records of all authorization processes and outcomes. Billing:  Help resolve billing issues and enter charges to patient accounts as needed.  Provide support with patient billing questions and statements. Administrative Support:  Maintain confidentiality and uphold HIPAA regulations at all times.  Support the billing department and clinicians with ad-hoc tasks as assigned. Qualifications:  Experience: Minimum 3 years in medical billing, prior authorizations, or related roles (psychiatry or behavioral health preferred).  Knowledge: Familiarity with insurance processes, psychiatric medications, and electronic medical records (EMRs).  Skills: Excellent communication, attention to detail, organizational skills, and ability to work independently.  Tech: Experience with EMR systems (e.g., Office Ally, Dr Chrono, etc.), Microsoft Office or GSuite. Preferred:  Knowledge of mental health medications and terminology.  Experience working in a remote or hybrid setting.

Job Description Marketing Biller/ Accounts Receivable Specialist - Onsite Job Summary: We are seeking a detail-oriented and organized Marketing Biller to manage billing operations within our marketing agency. This role is responsible for ensuring accurate client invoicing, tracking billable services, financial record management and coordinating with internal teams to maintain timely and efficient revenue processes. Key Responsibilities: • Prepare and issue accurate client invoices based on campaigns, retainers, and project deliverables, • Track billable hours, media spend, and third-party costs across multiple accounts, • Reconcile discrepancies between contracts, scopes of work, and billed services, • Coordinate with account managers, media buyers, and finance team to verify billing details, • Monitor accounts receivable and follow up on outstanding invoices, • Maintain organized billing records and documentation for audits and reporting, • Ensure compliance with client contracts, pricing structures, and payment termsQualifications:, • 2+ years of billing, accounting, or finance experience (marketing or agency experience preferred), • Strong understanding of invoicing, accounts receivable, and financial processes, • Experience with billing or accounting software, • Excellent attention to detail and organizational skills, • Strong communication skills for cross-functional collaboration, • Ability to manage multiple accounts and deadlines in a fast-paced environment, • Assist with month-end close, including preparing schedules and resolving outstanding items, • Proficient in Excel and accounting systems, • Provide coverage for other accounting team members when needed., • Eagerness to learn and grow within the rolePreferred Skills:, • Experience working in a marketing, advertising, or media agency a plus., • Moderate Excel skills (pivot tables, formulas, reporting)Work Environment:, • Fast-paced, deadline-driven agency setting, • Collaborative team environment with cross-department coordination Powered by JazzHR kciDlysWLs

Job Description Rehoboth is hiring an experienced Intake Specialist to support our home care operations. The person will be responsible for managing new patient intake and ensuring all information is accurate. The person will be responsible for communicating with patients and families while supporting coordination, billing, and compliance. Key Responsibilities • Answers telephone calls and relays all messages., • Conduct intake interviews and gather required documentation, • Verify insurance eligibility and coverage, • Actively monitor the incoming intake referrals for potential patients., • Assists in marketing efforts for potential clients., • Communicate with the patients, family members, physicians, and discharge planners from other entities such as rehabilitation, hospitals and nursing homes., • Enter patients’ information into the software system, which includes uploading patient referral documents, clinicals, and all other documents from referrals, • Manage the full intake process for new home care patients; collect and verify patient demographics and insurance information, • Follow up on incomplete referrals and pending documents, • Provide general administrative support as needed, • Required: One (1) to two (2) years of home care intake experience, • Experience with HHA Exchange: preferred, • Familiarity with the ePaces system, • Knowledge of Medicare and Medicaid, • Strong communication and phone skills, • Proficient in Microsoft Office 365, • Salary: $26 - $28 an hour - Full-time, • Bonus program: subject to the number of intakes achieved for the month, • Health benefits contribution, • Pay Holydays, • Vacation, • PTO, • Discount program Monday- Friday 9 AM-5 PM

Job Description Payroll & Billing Specialist Location: Rockville Centre, NY Salary: $60,000 - $70,000 Job Summary: Doyle Security, Inc. (DSS) a leading regional security company seeks a STRONG PAYROLL and billing analyst working out of our Corporate Office (Rockville Centre, NY). The position will be supporting a growing payroll and billing department and is responsible for all payroll and billing operations of the company. An ideal candidate will have a positive outlook and a keen eye for accuracy and attention to detail, along with outstanding analytical and numerical skills. Must be organized, able to multi-task and meet deadlines. Should have strong verbal and written communication skill. Responsibilities include, but not limited to: • Provide payroll and scheduling support to Account Managers and Management, • Review and verify weekly payroll and billing for accuracy. Multiple divisions and states for over 1000 employees, which includes Union employees, • Input direct deposits and other deductions into the payroll system, • Review and analyze payroll and billing reports to confirm all rates are accurate, • Generate weekly and monthly invoices and input them into QuickBooks, • Prepare weekly Payroll reports for management, • Set up new customers in TrackTik which includes weekly schedule, pay and bill rates, • Answer employee questions or complaints regarding payroll and process corrections, • MUST have Payroll experience and security payroll a plus, • Ability to track and maintain assignments, • Strong computer skills – proficient in Excel, Word, Outlook and QuickBooks, • Excellent oral and written communication skills, • Ability to take initiative and achieve results, • Detail oriented and able to carry out multiple assignments concurrently, • Accounting or Finance degree preferred, • Minimum of 3 years prior payroll experience, • Knowledge of QuickBooks a must, plus Excel, Word, and Outlook, • TrackTik Payroll System, • Paycor Payroll System, • Medical/Vision/Dental, • 401K, • Paid Time off, • Free employee life Insurance, • Employee training and development EOE/Minorities/Females/Vet/Disability Doyle Security Services is an Equal Opportunity Employer committed to hiring a diverse workforce. Job Posted by ApplicantPro

Job DescriptionClient Support Specialist - ContractsLDI Connect is a high-performing technology services company with a proven track record of creating rewarding careers. We do it all - from copiers/printers, document management, managed IT services, hosted/cloud services, phone systems, and professional audio/video systems, and security. We are an organization with a strong, tenured sales and service organization and we are in full growth mode looking for talent to join the LDI Connect team. With headquarters on Long Island, come see why Long Island Business News honored LDI Connect with an award that recognizes our commitment to a high performing- yet people-centered workplace culture. Our other offices in CT, NYC, NJ and LA share the same commitment! As a Client Support Specialist with a focus on contracts and billing, you will play a vital role in managing the lifecycle of customer contracts, including setup, billing, renewals, and handling inquiries. Your goal is to ensure smooth operations, accurate billing, and excellent customer service while maintaining compliance with company policies and contractual obligations. RESPONSIBILITIES: • Process and implement new customer contracts, • Serve as the main point of contact for customer inquiries related to contracts, including billing, terms, and service adjustments., • Investigate and resolve contract-related discrepancies or disputes, escalating issues as needed., • Maintain an organized schedule to track upcoming renewals and ensure timely completion.MINIMUM QUALIFICATIONS:, • Ability to work on and prioritize multiple projects while continuing to meet goals and deadlines for ongoing tasks, with minimal supervision, • Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow, • Excellent written and verbal communication skills, • Excellent attention to detail in a fast paced environment with the ability to identify errors and root causes of errors, and develop workable solutions or alternatives to avoid errors going forward, • Ability to interact with and build productive working relationships across all organizational levels and departments, • Strong computer skills (Excel | Word | Microsoft365) with demonstrated high accuracy outputThe typical hourly range for this role is between $20.00 and $25.00/hr. The rate offered will depend on experience. LDI Connect is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.” Powered by JazzHR pUTCyCf6iX

Job Description About Us: Join a growing orthopedic practice in New York! We are committed to delivering the highest level of care to our patients while maintaining efficiency in all administrative aspects of the practice. We are seeking a diligent and detail-oriented Billing Specialist to join our team. If you have a passion for medical billing and coding and thrive in a fast-paced environment, this role offers a rewarding opportunity to contribute to a high-volume practice. Job Summary: As a Billing Specialist, your responsibilities will include submitting accurate medical claims to the insurance companies, verify patient insurance coverage and be able to communicate with Attorney offices and the patient to acquire the accurate insurance information if needed. 2 years of medical billing experience required. Key Responsibilities: • Review and submit insurance claims for patient services provided in both clinical and surgical settings., • Verify accuracy of patient information, insurance details, and billing codes., • Process, review, and follow up on unpaid or denied claims, ensuring prompt resolution., • Manage and reconcile patient accounts, including co-payments, deductibles, and any patient responsibility amounts., • Communicate with insurance companies, patients, and staff regarding billing inquiries and claim statuses., • Ensure compliance with all relevant regulations, including HIPAA and payer-specific guidelines., • Maintain up-to-date knowledge of coding standards, including CPT, ICD-10, and HCPCS., • Collaborate with the practice management team to improve billing processes and ensure efficient workflows., • Assist in the development of reports for financial analysis, forecasting, and compliance., • Ensure accurate documentation and filing of all billing and coding records., • Education: High school diploma or equivalent required; associate’s degree or certification in medical billing and coding preferred., • Experience: Minimum of 2 years of experience in medical billing, preferably with Workers Compensation and No Fault Claims., • Certifications/Licenses: Certified Professional Biller (CPB) or Certified Professional Coder (CPC) preferred., • Skills and Abilities:, • In-depth knowledge of medical billing practices, including CPT, ICD-10, and HCPCS coding., • Proficiency with EHR systems and practice management software., • Ability to work independently and make decisions regarding billing and coding processes., • Strong analytical skills to identify discrepancies and resolve billing issues., • Excellent organizational skills and attention to detail., • Ability to communicate effectively with patients, insurance representatives, and internal staff., • Ability to multitask and meet deadlines in a fast-paced environment. Compensation for the role will depend on several factors, including a candidate’s qualifications, skills, and experience. We are proud to be an equal opportunity workplace and an affirmative action employer. We recruit, hire, assign, and promote without regard to race, national origin, religion, age, sex, sexual orientation, gender identity, disability, or veteran status. We also participate in E-Verify to confirm employment eligibility.

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. About the Position We are hiring for YAI programs in Levittown and Hicksville, NY. DSPs work closely with people of all ages who have intellectual and developmental disabilities (I/DD). YAI's Mission Ready to join our 4,000+ employees in a career at YAI? Working at YAI means effecting real change in people's lives. It means going home at the end of the day knowing you have helped someone accomplish a goal. If you want a career supporting others, creatively finding solutions to life's challenges, and building a more inclusive community, YAI is the place for you! Join us in our mission to create opportunities for people with intellectual and developmental disabilities to live, love, work, and learn in their communities. Learn more at yai.org/careers. Program * Residential Location * Levittown and Hicksville Schedule * Full time - weekday and/or weekend positions available - morning and evening schedules. Key/Essential Functions & Responsibilities * Assists individuals in maximizing their strengths, interests, and abilities, upholding their personal rights, displaying patience and tolerance while providing emotional support and building positive relationships. * Supports people to meet personal goals that characterize quality of life, engages in respectful communications and conversations through person-first language, encourages socializing and facilitates activities that provide social capital and connections to the community. * Responsible for the overall supervision, protection, and care of individuals at all times including maintenance of program guidelines for the protection of individuals, facilitating learning and training in fire safety and identifying and appropriately escalating signs of an individual’s potential harm to self or others. * Ensures health, wellness and safety by providing appropriate supervision of the people we support and by managing crisis situations while adhering to applicable policies, procedures and regulations. * Provides support in a variety of settings and in accordance with each person’s individualized service and behavior support plans, utilizing support skills for people with varying levels of need and demonstrating the OPWDD Core Competencies. * Ensures implementation of person-centered, individualized plans following levels of supervision and safeguards including protective oversight (IPOPs), as well as Behavior Support Plans (BSPs), Staff Action and/or Life Plans for all people we support, understanding the intentions and goals of the plans. * Maintains a clean, safe and organized therapeutic environment. * Utilizes safe & appropriate handing procedures when working with individuals and implements infection control protocols. * Assists with a variety of tasks for people we support, as appropriate/authorized, including: * Providing personal care and assisting with activities of daily living (ADLs) including intimate care and personal hygiene (e.g. bathing, dressing, and toileting), laundry and housekeeping. * Ensuring that medication is administered as prescribed, in accordance with applicable guidelines. * Teaching/developing skills. * Supporting person-centered advocacy with the individuals. * Assisting in communication, self-expression and resolving disputes amongst individuals. * Facilitating ethical decision making. * Providing supervision for and/or planning and preparing balanced meals and snacks for people we support in accordance with dietary restrictions and guidelines of specific individuals including for modified diets or liquid consistencies. * Transporting and escorting individuals on recreational activities, medical appointments, home visits, volunteer and/or employment sites, etc. * Assisting people with making purchases, as well as safeguarding personal allowance funds and any additional funds provided. * Develops an understanding of specialized clinical knowledge for person specific needs (supporting adults, challenging behaviors, autism spectrum disorders, complex medical needs). * Implements Behavior Support Plan as written by Behavior Intervention Specialist (BIS). * Collects, records, and summarizes data on individuals’ observable behavior. * Observes and reports any changes in behavior, or other signs and symptoms, to clinical and/or leadership team. * Serves as a member of a highly effective team (teamwork within the circle of support), providing feedback and communicating programmatic needs to members of team and maintaining a solution-oriented approach during conflicts. * Completes and maintains all necessary trainings and certifications, including specialized trainings based on program and position to ensure compliance with YAI policies and all applicable rules or regulations and applies skills. * Reviews communication logs daily and makes entries of events, progress notes, services and/or information; collects and enters data as part of daily operations using an electronic health record (e.g. Digital Agency (DA), Electronic Medication Administration Records (eMAR). * Reviews and completes all other required paperwork and documentation to ensure compliance and/or billing completely, accurately and within appropriate timeframes (e.g., notifications, logging, incident reports, update files, maintenance requests, phone calls, and tracking of incidents). * Uses foundational teaching skills (Explain, Model, Observe and Evaluate [EMOE], task analysis, essential skills, supports and modifications, etc.) and progressive teaching. * Understands behavior as communication and employs person-centered thinking to support positive interactions and prevent further escalation. * Complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA). * Reports maintenance, upkeep and safety concerns observed at YAI facilities to Program Supervisor or appropriate designee. * Consults with program leadership, clinical and other direct support staff to ensure streamlined and top-quality care for individuals and attends and actively participates in team meetings. * Utilizes/demonstrates approved YAI and OPWDD training techniques (i.e. verbal, environmental, and physical interventions, including take downs) to respond timely and appropriately to challenging and/or self-injurious behavior, ensuring the health and safety of the people we support, self and others. * Provides coverage for other direct support staff as requested, which may include assisting at another YAI or off-site location (e.g. hospital) based on needs of program and/or individuals supported, including remaining on shift to ensure maintenance of minimum coverage levels for program. * May participate in the development of treatment plans. * For certain assignments, may be required to operate YAI motor vehicle to transport individuals to and/or from programs, residences, community or other locations on a daily (or other regular) basis with appropriate credentials. * Performs all other duties, as assigned. Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.) * Minimum of 3 - 5 years of Direct Support Professional experience supporting the I/DD population required.* * Must be at least 18 years of age. * Ability to meet essential physical demands of position including frequent walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling and reaching with hands and arms; use hands to handle, finger or feel objects, tools or controls; assisting with lifting/moving individuals of any weight with assistance of mechanical lifts or other equipment and/or pushing individuals in wheelchairs; lifting and/or moving up to 25 pounds on occasion; having the physical capacity to work with and implement emergency interventions as per the person’s Behavior Support Plan if/as needed, including lifting/moving individuals of any weight with or without assistance of equipment and/or other staff. * Effective written and oral communication skills including the ability to appropriately document services provided for billing and tracking purposes. * Enthusiasm for working with people with I/DD, willingness to take initiative and ability to demonstrate positivity, patience and empathy and compassion in all interactions. * Ability and willingness to assist with a variety of supports and ADLs as requested, including regular exposure to and handling of various bodily fluids. * Basic computer skills – including email, utilizing Workday and related systems (DA, etc.) to complete tasks. * Must hold or obtain and maintain Strategies for Crisis Intervention and Prevention – Revised (SCIP-R) within one (1) year of appointment. * Must hold or obtain and maintain additional certifications as required by program assignment and persons supported (for example: Choking – Return Demonstration, Approved Medication Administration Personnel (AMAP), Diabetes Care, CPR, Tube Feeding, etc.) within one (1) year of appointment. * Ability to develop and maintain professional relationships in alignment with YAI’s mission and vision. * Ability to remain calm in stressful situations and work in a high energy, fast-paced environment. * Ability to work beyond regularly scheduled hours/shift and/or to report to work as scheduled on holidays, in inclement weather or during other emergencies to maintain minimum coverage requirements of program, unless otherwise authorized. * For assignments that require transporting persons supported by vehicle, must hold or obtain and maintain valid Driver’s License and Van certification (based on position/location/program). Preferred Qualification Requirements (desired requirements beyond MQRs above) * HS diploma or its educational equivalent * Work or life experience in the I/DD field is a plus, but not mandatory (for DSP 1 positions) * For elevated DSP positions, must have at least three (3) years of direct support professional experience with the I/DD population and must obtain (and maintain) required YAI certifications based on setting within six (6) months of appointment. Compensation * $19.05/hour - $20.55/hour* *depending on qualifications and experience Benefits * DailyPay available - Work today, get paid today! * Tuition reimbursement * Medical and dental insurance - with options for family and more extensive medical plans, as well as vision (for Full time positions) * Paid vacation, holiday, and sick time (depending on time type) * 403(b) retirement with employer matching contributions * Life insurance and long-term disability * Discounts on travel, entertainment, wireless services, shopping, and more. Check out our benefits page to learn more! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer. To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. About the Position We are hiring people for our Westbury and Farmingdale locations in Nassau County. Direct Support Professionals (DSPs) work closely with people of all ages who have intellectual and developmental disabilities (I/DD). Depending on the supports needed, DSPs may work at a day habilitation center, or out in the community. YAI's Mission Ready to join our 4,000+ employees in a career at YAI? Working at YAI means effecting real change in people's lives. It means going home at the end of the day knowing you have helped someone accomplish a goal. If you want a career supporting others, creatively finding solutions to life's challenges, and building a more inclusive community, YAI is the place for you! Join us in our mission to create opportunities for people with intellectual and developmental disabilities to live, love, work, and learn in their communities. Learn more at yai.org/careers. Program * Day Habilitation Location * Farmingdale - 995 Fulton St * Westbury - 475 Union Ave Schedule * Full time, part time, weekday. (7:30am - 3:30pm or 8:00am - 4:00pm) Key/Essential Functions & Responsibilities * Assists individuals in maximizing their strengths, interests, and abilities, upholding their personal rights, displaying patience and tolerance while providing emotional support and building positive relationships. * Supports people to meet personal goals that characterize quality of life, engages in respectful communications and conversations through person-first language, encourages socializing and facilitates activities that provide social capital and connections to the community. * Responsible for the overall supervision, protection, and care of individuals at all times including maintenance of program guidelines for the protection of individuals, facilitating learning and training in fire safety and identifying and appropriately escalating signs of an individual’s potential harm to self or others. * Ensures health, wellness and safety by providing appropriate supervision of the people we support and by managing crisis situations while adhering to applicable policies, procedures and regulations. * Provides support in a variety of settings and in accordance with each person’s individualized service and behavior support plans, utilizing support skills for people with varying levels of need and demonstrating the OPWDD Core Competencies. * Ensures implementation of person-centered, individualized plans following levels of supervision and safeguards including protective oversight (IPOPs), as well as Behavior Support Plans (BSPs), Staff Action and/or Life Plans for all people we support, understanding the intentions and goals of the plans. * Maintains a clean, safe and organized therapeutic environment. * Utilizes safe & appropriate handing procedures when working with individuals and implements infection control protocols. * Assists with a variety of tasks for people we support, as appropriate/authorized, including: * Providing personal care and assisting with activities of daily living (ADLs) including intimate care and personal hygiene (e.g. bathing, dressing, and toileting), laundry and housekeeping. * Ensuring that medication is administered as prescribed, in accordance with applicable guidelines. * Teaching/developing skills. * Supporting person-centered advocacy with the individuals. * Assisting in communication, self-expression and resolving disputes amongst individuals. * Facilitating ethical decision making. * Providing supervision for and/or planning and preparing balanced meals and snacks for people we support in accordance with dietary restrictions and guidelines of specific individuals including for modified diets or liquid consistencies. * Transporting and escorting individuals on recreational activities, medical appointments, home visits, volunteer and/or employment sites, etc. * Assisting people with making purchases, as well as safeguarding personal allowance funds and any additional funds provided. * Develops an understanding of specialized clinical knowledge for person specific needs (supporting adults, challenging behaviors, autism spectrum disorders, complex medical needs). * Implements Behavior Support Plan as written by Behavior Intervention Specialist (BIS). * Collects, records, and summarizes data on individuals’ observable behavior. * Observes and reports any changes in behavior, or other signs and symptoms, to clinical and/or leadership team. * Serves as a member of a highly effective team (teamwork within the circle of support), providing feedback and communicating programmatic needs to members of team and maintaining a solution-oriented approach during conflicts. * Completes and maintains all necessary trainings and certifications, including specialized trainings based on program and position to ensure compliance with YAI policies and all applicable rules or regulations and applies skills. * Reviews communication logs daily and makes entries of events, progress notes, services and/or information; collects and enters data as part of daily operations using an electronic health record (e.g. Digital Agency (DA), Electronic Medication Administration Records (eMAR). * Reviews and completes all other required paperwork and documentation to ensure compliance and/or billing completely, accurately and within appropriate timeframes (e.g., notifications, logging, incident reports, update files, maintenance requests, phone calls, and tracking of incidents). * Uses foundational teaching skills (Explain, Model, Observe and Evaluate [EMOE], task analysis, essential skills, supports and modifications, etc.) and progressive teaching. * Understands behavior as communication and employs person-centered thinking to support positive interactions and prevent further escalation. * Complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA). * Reports maintenance, upkeep and safety concerns observed at YAI facilities to Program Supervisor or appropriate designee. * Consults with program leadership, clinical and other direct support staff to ensure streamlined and top-quality care for individuals and attends and actively participates in team meetings. * Utilizes/demonstrates approved YAI and OPWDD training techniques (i.e. verbal, environmental, and physical interventions, including take downs) to respond timely and appropriately to challenging and/or self-injurious behavior, ensuring the health and safety of the people we support, self and others. * Provides coverage for other direct support staff as requested, which may include assisting at another YAI or off-site location (e.g. hospital) based on needs of program and/or individuals supported, including remaining on shift to ensure maintenance of minimum coverage levels for program. * May participate in the development of treatment plans. * For certain assignments, may be required to operate YAI motor vehicle to transport individuals to and/or from programs, residences, community or other locations on a daily (or other regular) basis with appropriate credentials. * Performs all other duties, as assigned. Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.) * Must be at least 18 years of age. * Ability to meet essential physical demands of position including frequent walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling and reaching with hands and arms; use hands to handle, finger or feel objects, tools or controls; assisting with lifting/moving individuals of any weight with assistance of mechanical lifts or other equipment and/or pushing individuals in wheelchairs; lifting and/or moving up to 25 pounds on occasion; having the physical capacity to work with and implement emergency interventions as per the person’s Behavior Support Plan if/as needed, including lifting/moving individuals of any weight with or without assistance of equipment and/or other staff. * Effective written and oral communication skills including the ability to appropriately document services provided for billing and tracking purposes. * Enthusiasm for working with people with I/DD, willingness to take initiative and ability to demonstrate positivity, patience and empathy and compassion in all interactions. * Ability and willingness to assist with a variety of supports and ADLs as requested, including regular exposure to and handling of various bodily fluids. * Basic computer skills – including email, utilizing Workday and related systems (DA, etc.) to complete tasks. * Must hold or obtain and maintain Strategies for Crisis Intervention and Prevention – Revised (SCIP-R) within one (1) year of appointment. * Must hold or obtain and maintain additional certifications as required by program assignment and persons supported (for example: Choking – Return Demonstration, Approved Medication Administration Personnel (AMAP), Diabetes Care, CPR, Tube Feeding, etc.) within one (1) year of appointment. * Ability to develop and maintain professional relationships in alignment with YAI’s mission and vision. * Ability to remain calm in stressful situations and work in a high energy, fast-paced environment. * Ability to work beyond regularly scheduled hours/shift and/or to report to work as scheduled on holidays, in inclement weather or during other emergencies to maintain minimum coverage requirements of program, unless otherwise authorized. * For assignments that require transporting persons supported by vehicle, must hold or obtain and maintain valid Driver’s License and Van certification (based on position/location/program). Preferred Qualification Requirements (desired requirements beyond MQRs above) * HS diploma or its educational equivalent * Work or life experience in the I/DD field is a plus, but not mandatory (for DSP 1 positions) * For elevated DSP positions, must have at least three (3) years of direct support professional experience with the I/DD population and must obtain (and maintain) required YAI certifications based on setting within six (6) months of appointment. Compensation * $18.00/hour - $19.05/hour* *depending on qualifications and experience Benefits * DailyPay available - Work today, get paid today! * Tuition reimbursement * Medical and dental insurance - with options for family and more extensive medical plans, as well as vision (for Full time positions) * Paid vacation, holiday, and sick time (depending on time type) * 403(b) retirement with employer matching contributions * Life insurance and long-term disability * Discounts on travel, entertainment, wireless services, shopping, and more. Check out our benefits page to learn more! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer. To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.

Job Description Construction Billing / Accounting Specialist (HVAC) Location: [Farmingdale, NY] Salary: $70-90K In office position Employment Type: Full-Time Position Overview The Construction Billing / Accounting Specialist supports the financial operations of an HVAC construction business by managing project billing, payment tracking, and account reconciliation across multiple active jobs. This role requires strong knowledge of AIA billing procedures, attention to detail, and the ability to manage a high volume of accounts simultaneously. Key Responsibilities • Prepare, review, and submit AIA billings (G702/G703) in accordance with contract requirements and project schedules., • Manage billing and accounting activities for 50+ active construction accounts at any given time., • Track payments received, outstanding balances, retainage, and lien waivers., • Reconcile billing records with project budgets, contracts, and change orders., • Coordinate with project managers to ensure accurate billing of completed work and approved changes., • Monitor aging reports and follow up on overdue invoices to ensure timely collections., • Maintain accurate records of invoices, payments, and account statuses., • Assist with monthly close activities related to construction billing., • Ensure compliance with contract terms, internal controls, and accounting procedures., • Proven experience in construction billing or accounting, preferably within HVAC or mechanical contracting., • Strong working knowledge of AIA billing procedures and forms (G702/G703)., • Experience managing high-volume accounts (50+ projects concurrently)., • Ability to track payments, outstanding balances, retainage, and collections., • Proficiency with accounting software and Microsoft Excel., • Strong attention to detail and organizational skills., • Ability to work independently in a fast-paced construction environment., • Experience in HVAC, mechanical, or construction contracting environments., • Familiarity with job cost accounting and construction project workflows., • Experience working with general contractors and construction payment processes.Company DescriptionThe Bachrach Group (TBG) is a New York-based staffing and recruiting agency founded in 1974 by Richard Bachrach. The agency specializes in facilitating placements for professionals across various industries on a nationwide scale. TBG's overarching mission is to deliver tailored staffing solutions to its client base while simultaneously providing job seekers with career prospects. The company relies on its team of recruiters, who leverage their industry knowledge and networks to connect employers with top talent. TBG provides a comprehensive range of staffing services, including direct hire, temporary staffing, Recruitment Process Outsourcing (RPO), and contract staffing. The agency has consistently achieved notable rankings in Crain's lists, ranking as the largest search firm in NYC since 2020.The Bachrach Group (TBG) is a New York-based staffing and recruiting agency founded in 1974 by Richard Bachrach. The agency specializes in facilitating placements for professionals across various industries on a nationwide scale. TBG's overarching mission is to deliver tailored staffing solutions to its client base while simultaneously providing job seekers with career prospects. The company relies on its team of recruiters, who leverage their industry knowledge and networks to connect employers with top talent. TBG provides a comprehensive range of staffing services, including direct hire, temporary staffing, Recruitment Process Outsourcing (RPO), and contract staffing. The agency has consistently achieved notable rankings in Crain's lists, ranking as the largest search firm in NYC since 2020.

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. About the Position Work when you want and pick up shifts that work around your availability 24/7. Great opportunity for supplemental income! We are hiring Per Diem Direct Support Professionals for our Levittown locations. DSPs work closely with people of all ages who have intellectual and developmental disabilities (I/DD). Depending on the supports needed, DSPs may work in a person’s home, in their family’s home, in a YAI residence, at a day habilitation center, or out in the community. YAI's Mission Ready to join our 4,000+ employees in a career at YAI? Working at YAI means effecting real change in people's lives. It means going home at the end of the day knowing you have helped someone accomplish a goal. If you want a career supporting others, creatively finding solutions to life's challenges, and building a more inclusive community, YAI is the place for you! Join us in our mission to create opportunities for people with intellectual and developmental disabilities to live, love, work, and learn in their communities. Learn more at yai.org/careers. Program * Residential Location * Levittown Schedule * Morning , evening, overnight and weekend shifts available. Per Diem staff are expected to work a minimum of 16hrs per month after completing required paid agency training. Key/Essential Functions & Responsibilities * Assists individuals in maximizing their strengths, interests, and abilities, upholding their personal rights, displaying patience and tolerance while providing emotional support and building positive relationships. * Supports people to meet personal goals that characterize quality of life, engages in respectful communications and conversations through person-first language, encourages socializing and facilitates activities that provide social capital and connections to the community. * Responsible for the overall supervision, protection, and care of individuals at all times including maintenance of program guidelines for the protection of individuals, facilitating learning and training in fire safety and identifying and appropriately escalating signs of an individual’s potential harm to self or others. * Ensures health, wellness and safety by providing appropriate supervision of the people we support and by managing crisis situations while adhering to applicable policies, procedures and regulations. * Provides support in a variety of settings and in accordance with each person’s individualized service and behavior support plans, utilizing support skills for people with varying levels of need and demonstrating the OPWDD Core Competencies. * Ensures implementation of person-centered, individualized plans following levels of supervision and safeguards including protective oversight (IPOPs), as well as Behavior Support Plans (BSPs), Staff Action and/or Life Plans for all people we support, understanding the intentions and goals of the plans. * Maintains a clean, safe and organized therapeutic environment. * Utilizes safe & appropriate handing procedures when working with individuals and implements infection control protocols. * Assists with a variety of tasks for people we support, as appropriate/authorized, including: * Providing personal care and assisting with activities of daily living (ADLs) including intimate care and personal hygiene (e.g. bathing, dressing, and toileting), laundry and housekeeping. * Ensuring that medication is administered as prescribed, in accordance with applicable guidelines. * Teaching/developing skills. * Supporting person-centered advocacy with the individuals. * Assisting in communication, self-expression and resolving disputes amongst individuals. * Facilitating ethical decision making. * Providing supervision for and/or planning and preparing balanced meals and snacks for people we support in accordance with dietary restrictions and guidelines of specific individuals including for modified diets or liquid consistencies. * Transporting and escorting individuals on recreational activities, medical appointments, home visits, volunteer and/or employment sites, etc. * Assisting people with making purchases, as well as safeguarding personal allowance funds and any additional funds provided. * Develops an understanding of specialized clinical knowledge for person specific needs (supporting adults, challenging behaviors, autism spectrum disorders, complex medical needs). * Implements Behavior Support Plan as written by Behavior Intervention Specialist (BIS). * Collects, records, and summarizes data on individuals’ observable behavior. * Observes and reports any changes in behavior, or other signs and symptoms, to clinical and/or leadership team. * Serves as a member of a highly effective team (teamwork within the circle of support), providing feedback and communicating programmatic needs to members of team and maintaining a solution-oriented approach during conflicts. * Completes and maintains all necessary trainings and certifications, including specialized trainings based on program and position to ensure compliance with YAI policies and all applicable rules or regulations and applies skills. * Reviews communication logs daily and makes entries of events, progress notes, services and/or information; collects and enters data as part of daily operations using an electronic health record (e.g. Digital Agency (DA), Electronic Medication Administration Records (eMAR). * Reviews and completes all other required paperwork and documentation to ensure compliance and/or billing completely, accurately and within appropriate timeframes (e.g., notifications, logging, incident reports, update files, maintenance requests, phone calls, and tracking of incidents). * Uses foundational teaching skills (Explain, Model, Observe and Evaluate [EMOE], task analysis, essential skills, supports and modifications, etc.) and progressive teaching. * Understands behavior as communication and employs person-centered thinking to support positive interactions and prevent further escalation. * Complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA). * Reports maintenance, upkeep and safety concerns observed at YAI facilities to Program Supervisor or appropriate designee. * Consults with program leadership, clinical and other direct support staff to ensure streamlined and top-quality care for individuals and attends and actively participates in team meetings. * Utilizes/demonstrates approved YAI and OPWDD training techniques (i.e. verbal, environmental, and physical interventions, including take downs) to respond timely and appropriately to challenging and/or self-injurious behavior, ensuring the health and safety of the people we support, self and others. * Provides coverage for other direct support staff as requested, which may include assisting at another YAI or off-site location (e.g. hospital) based on needs of program and/or individuals supported, including remaining on shift to ensure maintenance of minimum coverage levels for program. * May participate in the development of treatment plans. * For certain assignments, may be required to operate YAI motor vehicle to transport individuals to and/or from programs, residences, community or other locations on a daily (or other regular) basis with appropriate credentials. * Performs all other duties, as assigned. Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.) * Must be at least 18 years of age. * Ability to meet essential physical demands of position including frequent walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling and reaching with hands and arms; use hands to handle, finger or feel objects, tools or controls; assisting with lifting/moving individuals of any weight with assistance of mechanical lifts or other equipment and/or pushing individuals in wheelchairs; lifting and/or moving up to 25 pounds on occasion; having the physical capacity to work with and implement emergency interventions as per the person’s Behavior Support Plan if/as needed, including lifting/moving individuals of any weight with or without assistance of equipment and/or other staff. * Effective written and oral communication skills including the ability to appropriately document services provided for billing and tracking purposes. * Enthusiasm for working with people with I/DD, willingness to take initiative and ability to demonstrate positivity, patience and empathy and compassion in all interactions. * Ability and willingness to assist with a variety of supports and ADLs as requested, including regular exposure to and handling of various bodily fluids. * Basic computer skills – including email, utilizing Workday and related systems (DA, etc.) to complete tasks. * Must hold or obtain and maintain Strategies for Crisis Intervention and Prevention – Revised (SCIP-R) within one (1) year of appointment. * Must hold or obtain and maintain additional certifications as required by program assignment and persons supported (for example: Choking – Return Demonstration, Approved Medication Administration Personnel (AMAP), Diabetes Care, CPR, Tube Feeding, etc.) within one (1) year of appointment. * Ability to develop and maintain professional relationships in alignment with YAI’s mission and vision. * Ability to remain calm in stressful situations and work in a high energy, fast-paced environment. * Ability to work beyond regularly scheduled hours/shift and/or to report to work as scheduled on holidays, in inclement weather or during other emergencies to maintain minimum coverage requirements of program, unless otherwise authorized. * For assignments that require transporting persons supported by vehicle, must hold or obtain and maintain valid Driver’s License and Van certification (based on position/location/program). Preferred Qualification Requirements (desired requirements beyond MQRs above) * HS diploma or its educational equivalent * Work or life experience in the I/DD field is a plus, but not mandatory (for DSP 1 positions) * For elevated DSP positions, must have at least three (3) years of direct support professional experience with the I/DD population and must obtain (and maintain) required YAI certifications based on setting within six (6) months of appointment. Compensation * $18.00/hour - $19.05/hour* *depending on qualifications and experience Benefits * DailyPay available - Work today, get paid today! * Tuition reimbursement * Medical and dental insurance - with options for family and more extensive medical plans, as well as vision (for Full time positions) * Paid vacation, holiday, and sick time (depending on time type) * 403(b) retirement with employer matching contributions * Life insurance and long-term disability * Discounts on travel, entertainment, wireless services, shopping, and more. Check out our benefits page to learn more! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer. To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.

Job Description JOB DEFINITION: The Clinical Services Specialist I will provide community-based therapeutic intervention for individuals who are experiencing mental health, substance use or co-occurring disorders, and will provide community-based treatment services using evidence-based, trauma-informed, and person-centered practices. EDUCATIONAL REQUIREMENTS: Master's level education in social work or related field (i.e., MSW or MHC). Application for and maintenance of highest-level professional licensure upon eligibility required. EXPERIENCE REQUIRED: • One to three years' experience with mental health and substance use disorders is required; experience providing care in a community setting is preferred. DUTIES AND RESPONSIBILITIES: • Conduct clinical visits in a community environment to assess safety and explore readiness for and motivation related to treatment for mental health, substance use and co-occurring disorders., • Conduct a comprehensive assessment in order to determine the most appropriate level of care for diagnosis and generate appropriate referrals., • Partners with clients to create and update treatment plans that are reflective of individual choices and preferences and promote appropriate expectations of behavioral health treatment., • Use Evidence-Based Practices, standardized screening tools and clinical judgement to assess for risk to self, others or property as the result of behavioral health concerns and to deliver mobile clinical substance use services in the home and community., • Establishes and maintains appropriate and timely clinical case records, including but not limited to: treatment plans, treatment plan reviews, progress notes, coordination of care activities, documenting appropriate therapeutic interventions with each client to the Agency, funding, licensing and billing authorities., • Regularly assess progress in treatment and strengthen client understanding of resources for discharge planning and termination processes., • Implements appropriate crisis intervention and stabilization services when needed to prevent or manage decomposition and maintain safe community living., • Assist clients in understanding the importance of cooperation with fee and insurance responsibilities, and resolution of psychological and financial obstacles to payment., • Utilizes and understands the value of supervision to increase practice skills, promote improved services for clients, and preserve accountability to the Agency., • Participate in data collection and reporting as needed., • Act as a liaison between the Agency and the community it serves; represent the agency and promote its programs in a professional and knowledgeable manner at various community events, trainings, and forums as needed., • Participate in clinical team meetings and support additional team members, including peer specialists., • Complete trainings as required or requested by the agency or governing entities., • Perform any other support and follow up functions appropriate to the role and scope of a Social Worker in accordance with Agency standards., • Facilitate sharing of data with the individuals to whom it applies to facilitate partnered decision-making and to keep clients informed of progress, • Complete QI Training during onboarding and participate in QI refresher training as needed., • Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results., • Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines., • Health and Safety Awareness: Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees. We offer an attractive and competitive benefits package for full time employees which includes but not limited to: • Medical, • Dental, • Vision, • $0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit, • Flexible Spending Account, • 403(b) retirement plan, • Long Term and Short Term Disability, • Legal Plan, • Dependent Care Expense Account, • Life Insurance/Supplemental Life Insurance, • Pet Insurance, • HRA, • Training programs including a Mentorship program, • Employees may be eligible for Federal/Public Student Loan Forgiveness, • Career growth and Promotional opportunities If interested please apply via this ad or fax your resume to HR DIRECTOR, CAROL OTERO at 516-396-0553. CN Guidance & Counseling Services, inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services. • Awarded Newsday/Dan papers Top Long Island Work Place 2019-2025, 7 years in a row., • Every job and every team at our agency plays a role in helping other Long Islanders live healthy and fulfilling lives.

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. About the Position We are hiring people for our Hicksville, Levittown, Old Bethpage, Merrick and Seaford locations. DSPs work closely with people of all ages who have intellectual and developmental disabilities (I/DD). Depending on the supports needed, DSPs may work in a person’s home, in their family’s home, in a YAI residence, at a day habilitation center, or out in the community. YAI's Mission Ready to join our 4,000+ employees in a career at YAI? Working at YAI means effecting real change in people's lives. It means going home at the end of the day knowing you have helped someone accomplish a goal. If you want a career supporting others, creatively finding solutions to life's challenges, and building a more inclusive community, YAI is the place for you! Join us in our mission to create opportunities for people with intellectual and developmental disabilities to live, love, work, and learn in their communities. Learn more at yai.org/careers. Program * Residential Location * Southern Nassau County Schedule * Full time, part time, weekday and/or weekend positions available - including morning , evening, and overnight schedules. Key/Essential Functions & Responsibilities * Assists individuals in maximizing their strengths, interests, and abilities, upholding their personal rights, displaying patience and tolerance while providing emotional support and building positive relationships. * Supports people to meet personal goals that characterize quality of life, engages in respectful communications and conversations through person-first language, encourages socializing and facilitates activities that provide social capital and connections to the community. * Responsible for the overall supervision, protection, and care of individuals at all times including maintenance of program guidelines for the protection of individuals, facilitating learning and training in fire safety and identifying and appropriately escalating signs of an individual’s potential harm to self or others. * Ensures health, wellness and safety by providing appropriate supervision of the people we support and by managing crisis situations while adhering to applicable policies, procedures and regulations. * Provides support in a variety of settings and in accordance with each person’s individualized service and behavior support plans, utilizing support skills for people with varying levels of need and demonstrating the OPWDD Core Competencies. * Ensures implementation of person-centered, individualized plans following levels of supervision and safeguards including protective oversight (IPOPs), as well as Behavior Support Plans (BSPs), Staff Action and/or Life Plans for all people we support, understanding the intentions and goals of the plans. * Maintains a clean, safe and organized therapeutic environment. * Utilizes safe & appropriate handing procedures when working with individuals and implements infection control protocols. * Assists with a variety of tasks for people we support, as appropriate/authorized, including: * Providing personal care and assisting with activities of daily living (ADLs) including intimate care and personal hygiene (e.g. bathing, dressing, and toileting), laundry and housekeeping. * Ensuring that medication is administered as prescribed, in accordance with applicable guidelines. * Teaching/developing skills. * Supporting person-centered advocacy with the individuals. * Assisting in communication, self-expression and resolving disputes amongst individuals. * Facilitating ethical decision making. * Providing supervision for and/or planning and preparing balanced meals and snacks for people we support in accordance with dietary restrictions and guidelines of specific individuals including for modified diets or liquid consistencies. * Transporting and escorting individuals on recreational activities, medical appointments, home visits, volunteer and/or employment sites, etc. * Assisting people with making purchases, as well as safeguarding personal allowance funds and any additional funds provided. * Develops an understanding of specialized clinical knowledge for person specific needs (supporting adults, challenging behaviors, autism spectrum disorders, complex medical needs). * Implements Behavior Support Plan as written by Behavior Intervention Specialist (BIS). * Collects, records, and summarizes data on individuals’ observable behavior. * Observes and reports any changes in behavior, or other signs and symptoms, to clinical and/or leadership team. * Serves as a member of a highly effective team (teamwork within the circle of support), providing feedback and communicating programmatic needs to members of team and maintaining a solution-oriented approach during conflicts. * Completes and maintains all necessary trainings and certifications, including specialized trainings based on program and position to ensure compliance with YAI policies and all applicable rules or regulations and applies skills. * Reviews communication logs daily and makes entries of events, progress notes, services and/or information; collects and enters data as part of daily operations using an electronic health record (e.g. Digital Agency (DA), Electronic Medication Administration Records (eMAR). * Reviews and completes all other required paperwork and documentation to ensure compliance and/or billing completely, accurately and within appropriate timeframes (e.g., notifications, logging, incident reports, update files, maintenance requests, phone calls, and tracking of incidents). * Uses foundational teaching skills (Explain, Model, Observe and Evaluate [EMOE], task analysis, essential skills, supports and modifications, etc.) and progressive teaching. * Understands behavior as communication and employs person-centered thinking to support positive interactions and prevent further escalation. * Complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA). * Reports maintenance, upkeep and safety concerns observed at YAI facilities to Program Supervisor or appropriate designee. * Consults with program leadership, clinical and other direct support staff to ensure streamlined and top-quality care for individuals and attends and actively participates in team meetings. * Utilizes/demonstrates approved YAI and OPWDD training techniques (i.e. verbal, environmental, and physical interventions, including take downs) to respond timely and appropriately to challenging and/or self-injurious behavior, ensuring the health and safety of the people we support, self and others. * Provides coverage for other direct support staff as requested, which may include assisting at another YAI or off-site location (e.g. hospital) based on needs of program and/or individuals supported, including remaining on shift to ensure maintenance of minimum coverage levels for program. * May participate in the development of treatment plans. * For certain assignments, may be required to operate YAI motor vehicle to transport individuals to and/or from programs, residences, community or other locations on a daily (or other regular) basis with appropriate credentials. * Performs all other duties, as assigned. Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.) * Must be at least 18 years of age. * Ability to meet essential physical demands of position including frequent walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling and reaching with hands and arms; use hands to handle, finger or feel objects, tools or controls; assisting with lifting/moving individuals of any weight with assistance of mechanical lifts or other equipment and/or pushing individuals in wheelchairs; lifting and/or moving up to 25 pounds on occasion; having the physical capacity to work with and implement emergency interventions as per the person’s Behavior Support Plan if/as needed, including lifting/moving individuals of any weight with or without assistance of equipment and/or other staff. * Effective written and oral communication skills including the ability to appropriately document services provided for billing and tracking purposes. * Enthusiasm for working with people with I/DD, willingness to take initiative and ability to demonstrate positivity, patience and empathy and compassion in all interactions. * Ability and willingness to assist with a variety of supports and ADLs as requested, including regular exposure to and handling of various bodily fluids. * Basic computer skills – including email, utilizing Workday and related systems (DA, etc.) to complete tasks. * Must hold or obtain and maintain Strategies for Crisis Intervention and Prevention – Revised (SCIP-R) within one (1) year of appointment. * Must hold or obtain and maintain additional certifications as required by program assignment and persons supported (for example: Choking – Return Demonstration, Approved Medication Administration Personnel (AMAP), Diabetes Care, CPR, Tube Feeding, etc.) within one (1) year of appointment. * Ability to develop and maintain professional relationships in alignment with YAI’s mission and vision. * Ability to remain calm in stressful situations and work in a high energy, fast-paced environment. * Ability to work beyond regularly scheduled hours/shift and/or to report to work as scheduled on holidays, in inclement weather or during other emergencies to maintain minimum coverage requirements of program, unless otherwise authorized. * For assignments that require transporting persons supported by vehicle, must hold or obtain and maintain valid Driver’s License and Van certification (based on position/location/program). Preferred Qualification Requirements (desired requirements beyond MQRs above) * HS diploma or its educational equivalent * Work or life experience in the I/DD field is a plus, but not mandatory (for DSP 1 positions) * For elevated DSP positions, must have at least three (3) years of direct support professional experience with the I/DD population and must obtain (and maintain) required YAI certifications based on setting within six (6) months of appointment. Compensation * $18.00/hour - $19.05/hour* *depending on qualifications and experience Benefits * DailyPay available - Work today, get paid today! * Tuition reimbursement * Medical and dental insurance - with options for family and more extensive medical plans, as well as vision (for Full time positions) * Paid vacation, holiday, and sick time (depending on time type) * 403(b) retirement with employer matching contributions * Life insurance and long-term disability * Discounts on travel, entertainment, wireless services, shopping, and more. Check out our benefits page to learn more! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer. To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.

Job Description Job Description: Who We Are: At Community Mainstreaming, our mission is to support individuals with developmental disabilities in living fulfilling, independent lives. Through our comprehensive services, we promote inclusion and empower those we serve to thrive within their communities. We are driven by compassion, innovation, and a strong commitment to making a difference. Learn more about our impactful work at communitymainstreaming.org Overview: The Benefits Specialist is responsible for administering and managing all employee benefits programs and leave of absence processes. This includes health, dental, vision, life and disability insurance, retirement plans, and wellness initiatives, as well as federal, state, and employer-sponsored leaves such as FMLA, Paid Family Leave (PFL), Workers' Compensation, and Disability. This role ensures compliance with applicable laws and policies and provides excellent service to employees throughout their benefits and leave experiences. Why You’ll Love Working with Us: A supportive, inclusive team culture where your contributions make a real difference. The chance to work for an organization that transforms lives and empowers individuals with developmental disabilities. Opportunities for career advancement and professional development. Minimum Qualifications: • Associate or bachelor’s degree in human resources, business administration, or related field is preferred, • 2+ years of experience in benefits and/or leave of absence administration., • Familiarity with FMLA, PFL, ADA, Workers’ Compensation, and disability programs., • Knowledge of relevant employment laws and benefits regulations., • Experience with HRIS and benefits systems (ADP)., • Strong communication, problem-solving, and customer service skills., • Ability to maintain confidentiality and manage sensitive information., • Medical Benefits: Generous employer contribution; eligibility begins the first day of the month following 60 days of employment., • Dental Benefits: Employer-paid., • Vision Plan, • Accident Insurance, • Critical Illness Insurance, • Pet Insurance, • Identity Theft & Fraud Protection, • Legal Services, • 403(B) Retirement Plan: Organization match of up to 5%., • Life Insurance: Employer sponsored, • Tuition Assistance, • Section 125 Flexible Spending Program, • Up to 80 hours of vacation during the first calendar year of employment. Employees accrue an additional 8 vacation hours each subsequent calendar year, up to a maximum of 120 hours., • Up to 40 hours of personal time per calendar year. Pay: $55,000 - $60,000/year What You Will Do: Benefits Administration • Serve as the primary point of contact for employee questions regarding eligibility, coverage and provision for our health, dental, vision, life, disability insurance, and retirement benefits., • Coordinate benefits enrollment for new hires and process changes due to qualifying life events., • Facilitate annual open enrollment, including preparation of materials, vendor coordination, and employee education., • Maintain accurate benefit records in HRIS and benefit systems; ensure timely updates., • Responsible for all billing and reconciliation of benefit invoices and resolve billing discrepancies with carriers and finance., • Ensure compliance with ERISA, COBRA, HIPAA, ACA, and other benefits-related regulations., • Distribute mandatory notices and benefit plan documents., • Manage all aspects of employee leaves of absence, including FMLA, Paid Family Leave (PFL), Workers' Compensation, Short-Term Disability (STD), and Long-Term Disability (LTD)., • Communicate leave eligibility, required documentation, and timelines to employees., • Coordinate with third-party administrators, insurance carriers, and internal departments (e.g., payroll) to ensure timely processing of leave claims and pay., • Track leave usage and maintain accurate records of employee status and return-to-work dates., • Ensure compliance with federal, state, and local leave laws and organizational policies. Work Hours/Schedule: Full-time, Monday – Friday, 9 AM – 5 PM _ Community Mainstreaming Associates is an equal opportunity employer._ Monday - Friday, 9:00 am to 5:00 pm Job Type: Full-time Work Location: In person #FMLA #WorkersComp #WorkersCompensation #Disability #DisabilityBenefits #LeaveOfAbsence #MedicalLeave #FamilyLeave #SickLeave #ShortTermDisability #LongTermDisability

Job Description Reading Specialist Details about this opportunity: • Location: Nassau/Suffolk County, NY, • Status: Fee for service, • Hours: Monday-Friday, • Follows school calendar What we have to offer YOU: FULL TIME BENEFITS: • Generous Paid Time Off (between 25-28 days!), • 12 Holidays including Winter break 12/25-1/1, • Medical, Dental, and Vision Insurance, • 401(k), • Flexible Spending and Health Savings Accounts, • Life Insurance, • Employee Assistance Program, • Referral Program, • Professional Development Assistance, • Pet Insurance, • Long-Term & Short-Term Disability Insurance, • Team Building Events, • Incentive Program PART TIME BENEFITS: We are excited to offer a range of valuable benefits for our employees who work 25 or more hours per week (Medical, Dental, Vision, FSA and Pet Insurance)* • Employee Assistance Program, • Referral Program, • Professional Development Assistance, • Full-Time Opportunities Available, • Team Building events, • Incentive Program Responsibilities: • Work with students in the home, community and/ or School setting to provide individualized lessons which target Individualized Education Plan (IEP) goals., • Develop creative and multi-sensory lessons based on IEP goals to engage and captivate learners with various abilities., • Collect meaningful data on IEP goals and report quarterly on child's progress with IEP goals., • Ongoing communication with lead supervisors and school team., • Maintain accurate attendance and submit electronic billing on a daily basis., • Knowledge of discrete trial instruction, natural environment teaching, and incidental teaching is a plus., • Attend professional development trainings to maintain best practice approach and continue personal development., • Maintain professionalism with parents, teachers, and other professionals., • Attend CSE meetings. About You: If you have these attributes: • Passionate about working with children and their families, • Strong written and verbal communication skills, • Strong ability to collaborate with various professionals, • Self-starter and independent problem solver, • Excellent time management, organizational skills, and attention to detail, • Sterling values, high integrity, empathetic and considerate, • Ability to function well in a high-paced and dynamic environment, • Flexible thinker with the ability to pivot when necessary, • Must be a team-player And this background: • NYS Teachers certification and/or Students with Disabilities certification (Certification must be 1-6, All grades or Permanent), • Must be CERTIFIED in Wilson Reading and/or Orton Gillingham, • Minimum of (1) year experience working in a setting focusing on supporting children and their families preferred, • Bilingual is a plus Then we are looking forward to receiving your resume! ** Disclaimer: Please note the most current compensation information for all open positions at Family of Kidz can be found on our careers page at FamilyofKidz.com, which supersedes all other sources and job sites. Why Join our Family? Since 1998, Family of Kidz has brought together highly qualified teams of professionals who work diligently to help children with special needs, from birth to adulthood. Our focus is on establishing a strong understanding of each child's needs and teaching them skills that lead to greater independence and an enhanced quality of life. Family of Kidz provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job ID: 570896386 Location: 1111 Stewart Avenue, Bethpage, NY 11714 Lightpath is one of the largest competitive local exchange carriers in the tri-state area. We own and operate our infrastructure "from the ground up" by deploying over 20,000 route miles connecting 13,500 on-net/LIT buildings. With a strong portfolio of cutting edge solutions for Internet, WAN, Voice, SD-WAN, Security & Cloud services, we enable Enterprise customers of all sizes the ability to react to new challenges while developing best practices for the future. With Lightpath's continued focus on network excellence and a "customer first" service commitment, we are building a workforce of the best talent that will meet the needs of our customers and reflect the diverse communities we serve. Job Summary The Senior Specialist Customer Support Professional (CSP) is responsible for interfacing customers for the purpose of developing, and/or enhancing the relationship between the company and the customer through effective support of the company's network, products, and services. The CSP's will utilize various skills and techniques to build rapport and connect with the customer to elicit and more fully understand the customer's request and to fashion a response that effectively addresses their needs with the goal of leaving them feeling wonderful about their experience. Typical interactions will involve addressing customers' issues, requests or inquiries related to Lightpath's billing, products, and services, as well as provide support to identify and resolve issues that are communicated to the Lightpath Support Desk. The CSP will assess each interaction to take immediate action or determine the appropriate support level to warm transfer for issue resolution. Duties and Responsibilities • Actively listen to the customer; demonstrate empathy, capture their story, and confirm by feeding it back to them., • Provide positive experience by using appropriate word choice, tone, and other soft skills, ask proper probing questions to identify root issues, take ownership of customer concerns, check for questions, and maintain control of the experience., • Attempt to provide the customers' desired solution on the first contact, but in all cases follow up effectively to ensure ultimate completion., • Ensure that the story of the customer's experience and interaction is captured and made available for other employees to reference in the future., • Connect and collaborate effectively with other employees and teams to ensure high quality and timely expedition of customer requests., • Effectively hand off misdirected customer requests to an appropriate party, ensuring that the customer's story accompanies the handoff, so that the customer is never forced to tell their story more than once., • Solve problems that are sometimes unstructured and that may require reliance on conceptual thinking and offer solutions to issues that are often non-standard/non-routine and require some clarification., • Maintain broad knowledge of client products and services. Daily Activities • Handle incoming calls and open, track and resolve trouble tickets utilizing Remedy,Netcracker, and carrier/client administration gateways such as Salesforce., • Use Graphical Interface Systems, technical schematics, equipment configurations, and internal databases to analyze and resolve clients' issues., • Accurate creation of Remedy tickets., • Capturing client's issue (no inbound, circuit down, call forwarding not in place, etc.) and escalating tickets when appropriate., • Submission of tickets to outside vendors., • Support client and LPACC requests for feature and functionality changes to the Hosted Service, such reset password, reassign user, replace phones, voice mail set up,Commportal and call barring functionality, softphone support., • Client contact for all Out of Service or Service affecting issues., • Follow up calls have been completed., • Explanation of invoice and account charges., • Toll Free Services, • Audio and Conferencing, • Directory Listings, • Caller ID Changes, • Customer enrollment and providing support for all functionalities., • Responsible for possessing a thorough understanding of all phases and aspects of customer historical information contained within RBM/CAM Billing,Netcracker, Remedy and Salesforce to resolve customer issues., • Responsible understanding and complying with CPNI regulations (Customer Proprietary Network information)., • Responsible for handling fraud notifications and interaction with customer to block and resolve., • Handles coordination and delivery of customer data needed for subpoena requests from legal department., • Ability to understand rates and pricing structures based on customer contracts., • Ability to work flexible hours, including evenings, weekends, holidays, and overtime as required., • Maintain Average Speed of Answer of 20 seconds for 90 percent of calls., • Maintain an abandoned call rate of less than 2 percent., • 95 percent of customer requests are processed within 1 business day., • Resolves 95% of customer requests on first interaction., • Achieves score of more than 90% on coaching and monitoring assessments., • Ticket resolution rate of 80% for "request" type tickets. Qualifications/Requirements • Strong customer service and technical skills., • Ability to work in a fast-paced environment., • 3 + year experience in the customer service, technical support or help desk field., • Excellent communication, writing and interpersonal skills., • Strong organizational skills including the ability to handle multiple tasks. Lightpath is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. Lightpath collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. This position is identified as being performed in/or reporting to company operations in New York State. The pay range at the time of posting in the specified locations is $55,000 - $60,000/year. Pay ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. Some of our featured benefits include medical, dental, vision insurance, yearly bonus program and company matched 401k.

Description: *-------NOT REMOTE TITLE: Clinician REPORTS TO: Clinical Supervisor or Clinic Director SALARY: $60-$75k ROLE RESPONSIBILITIES: • 100% amount of time will be spent delivering clinical services., • Working with Adolescents and Families in a school/clinical setting., • Provide DSM diagnostic assessment and treatment plan and make appropriate recommendations and referrals and document in accordance with regulatory agencies and policy and procedures., • Implement interventions utilizing Evidence Based Practices, • Participate in (IDT) interdisciplinary treatment team meetings focused on client mental health care., • Facilitate groups using Evidence Based Practices to assist and empower clients in improving their ability to manage their mental health needs and achieve recovery., • Consultation/supervision with attending psychiatrist and mental health specialist on best course of treatment recommendations and dispositions. QUALIFICATIONS: LMSW, LCSW, LMHC, LMFT, LCAT Required • 5 years of providing direct clinical services, preferably in a mental health setting addressing co-occurring disorders., • Knowledge of chemical dependency., • Very organized with excellent time management skills required to ensure seamless flow of clients in the clinic, timely submission of documentation and billing related documents., • Excellent interpersonal skills with staff and colleagues throughout VIP and ability to work as part of a team., • Ability to verbally express ideas and concepts clearly to others., • Proficiency with Microsoft Office., • Excellent written communication skills and ability to maintain charts as per policy and procedures., • Bilingual, ability to speak Spanish preferred, • Must be eligible for clearance through NYS Central Registry for Child Abuse and NYS Justice Center Perks Working for VIP: • Dress down Fridays, • Discount on gym membership, • Tuition reduction rate on continuing education, • Annual holiday party, • Annual staff picnic, • Medical/ Dental/ 403(B), • Transit discount for parking and MTA VIP Community Services provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. PM20 Requirements: NOT A REMOTE Position Compensation details: 60000-75000 Yearly Salary PI79c162108a4e-26289-27345759

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