Lead Concierge/Manager
hace 8 días
North Bergen
Job Description Location Available: • Paid time off, • Medical/Vision/Dental benefits, • Referral bonuses, • Retirement Plan, • Mentorship Program, • Learning and Leadership opportunities, • Exceptional candidates have the potential to grow into Manager/Supervisor/Lead roles, overseeing larger teams and operational aspects of the business. Responsibilities • Experience leading and training a team and oversee all APC service functions., • Ability to monitor and maintain performance/service levels., • 1-5 years of hospitality/customer service experience., • Adhere to APC location site Standard Operating Procedure (SOP) and site training., • Well groomed, professional appearance, clear communication skills with an approachable demeanor., • Comfort using communication technology (i.e., handheld radios, telephones, computers, etc.)., • Internet and social media research., • Microsoft Office experience., • Knowledge of/or willingness to, learn the area and local activities in both NJ and NY., • Understanding of confidentiality as it relates to APC, Location Site Property Managers, Co Workers, Residents, and their guests/vendors., • Ability to execute APC menu of provided services in a timely manner with minimal oversight., • Ability to independently navigate and troubleshoot unpredictable situations that may arise including minor maintenance issues., • Ability to think preemptively and provide preemptive service., • Physical demands described in this job description must be met to perform essential job functions., • High school diploma or equivalent required., • 1-5 years of hospitality/customer service., • 1 year of office/administrative experience., • 1 year of managerial high-end residential or hotel experience. Contact us: • Call: (973) 857-2008 x103 (If no one is available to take the call, please leave a message) APC is an equal opportunity employer. APC does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.