Barracuda Huntsville - Assistant Store Manager
24 days ago
Huntsville
Job DescriptionBarracuda Taco Stand is currently seeking applicants interested leadership roles! Are you a natural leader with a positive attitude, willing to learn both kitchen and front-facing roles, take direction, and enjoy teaching others? WHO WE ARE // Barracuda is a neighborhood taco stand & margarita garden, offering outdoor dining and takeout, serving high quality tacos on fresh tortillas. We believe that great food and drinks should be prepared simply - at an accessible price point - and foster fun and memorable experiences for a diverse community of people. WHAT WE'RE ABOUT // • Quality & Integrity Fresh ingredients, honest work, and respect in everything we do., • Connection Hospitality thats laid-back, thoughtful, and genuine., • Growth Building strong teams and strong communities as we expand. CUSTOMER EXPERIENCE • Ensure that the quality of food & drink, vibe, facility, and our team are always on point, • Ensure that all team members fully embody our mission, exceeding the highest standards of customer service to guarantee that all customers feel welcome and are given responsive, friendly and attentive service at all times, • Thoughtfully manage scheduled shifts with a consideration for business activity, while ensuring that both the customers expectations and revenue targets are met, • Ensure restaurant cleanliness and a 91+ score from Department of Health to reflect the care and pride in the service we provide OPERATIONS MANAGEMENT • Act as a trusted partner to the Store Manager, collaborating on operational decisions and serving as a communication bridge between team, leadership, and cross-functional stakeholders, • Communicate clearly and proactively to ensure transparency, address areas needing improvement, and support company-wide objectives, • Build strong relationships across the team to enhance collaboration, responsiveness, and operational success, • Provide support to team members during service and identify ways to improve their performance - Be a subject matter expert on who we are and what we do, • Ensure that Barracuda Training Programs are being executed thoroughly and diligently; participate in the development of the team and assist in the management of one-on-one employee performance evaluations, • Be knowledgeable of restaurant policies regarding personnel. Diligently monitor all violations of company policies, rules and procedures, enabling management to administer prompt, fair and consistent direction and corrective action when necessary., • Oversee and maintain the integrity of the Certified Trainer Program, including the development, support, and accountability of all Certified Trainers. DAILY RESPONSIBILITIES • Core Focus: Customer Experience, Operations Management, and Team Support & Development, • Daily duties & responsibilities will be assigned in collaboration with the Store Manager & Operations Managers as needed, and may include:, • Managing team, vendor, and customer communications/issues, • Maintaining and monitoring OS+E inventory, restaurant supplies orders, • Managing all functions on daily checklists & guides, • Managing the facility, • Labor management on daily shifts, • Day to day monitoring of labor, COGS, & invoice management to understand financial goals IDEAL SKILLS AND EXPERIENCE We know theres more to a person than what fits on a rsum. We also know that some folks are less likely to apply to jobs if they dont meet 100% of the qualifications listed. If youre excited by this opportunity, wed love to hear from you! • 2+ years of restaurant management, • Minimum 2 years of experience managing 30+ direct reports. Personable and enjoys working with customers and leading a diverse team., • 3 - 5 years in the restaurant industry with customer facing management role(s) preferred, • Passion for food, hospitality, and providing a best in class customer experience, • Natural leader with a positive attitude, who is able to teach, willing to learn and take direction, • Detail-oriented and proactive with an ability to prioritize and deliver results on delegated responsibilities, • Excellent communication and organizational skills, • Demonstrated ability to build relationships, promote positive team culture, and effectively resolve conflict, • Able to maintain composure and personality in a high pressure environment, while using good judgment and strong decision-making skills, • Availability to work a minimum of five days per week., • Weekends, day shifts and evening shifts are required; schedule will be designated by the Store Manager, • Full transparency: extended hours and/or a sixth day may occasionally be required., • Proficient in Google Drive; ability to learn all other aspects of our technology (Toast and Restaurant365), • Knowledge of health and safety guidelines, • Hold active Manager Food Safety Certification and Responsible Vendor Permit, • Ability to stand for long periods of time (8 or more hours per shift), • Ability to lift 50+ pounds and work in various weather conditions, including extreme heat and cold. Read on for more details! COMPENSATION Salary: $60,000 base salary + bonus Bonuses: Biannual bonuses are paid out at the close of Q2 and Q4, and are based on business performance criteria and your ability to attain biannually-determined goals, as identified by Store Manager and Operations team. BENEFITS + PERKS • Vacation: Fixed annual deposit of up to 112 PTO hours in first year (pro-rated depending on start date), • Insurance: Barracuda offers and contributes toward several different health, dental, and vision insurance plans (Louisiana-based and national) so you can select a plan thats right for you, • Got pets? Opt into our Pet Insurance benefits plan, which includes additional discounts on pet care and unlimited assistance via a 24/7 pet telehealth service, • Tech: We reimburse $50/month (pre-tax) to supplement the cost of your phone bill, a new computer, or whatever tech helps you do your job, • Free Food: Enjoy comped personal meals & drinks at all Barracuda Restaurants OUR COMMITMENT TO INCLUSION Barracuda does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, retaliation, parental status, military service, or other non-merit factors. Job duties may change to accommodate business needs. We use E-Verify to confirm the identity and employment eligibility of all new hires.