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Job Description About Us: Acacia Network, the leading Latino integration care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, and great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing, and community-building services, work we have been doing since 1969. By hiring talented individuals like you, we've been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland, and Puerto Rico. Client Care Coordinator (LMSW or LMHC) New York, NY Job Description Details: Acacia Network, the leading Latino integrated care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing and community building services, work we have been doing since 1969. By hiring talented individuals like you, we’ve been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland and Puerto Rico. We are seeking Client Care Coordinators/Social Workers in NYC, who will be responsible for coordinating all services related to the mental health issues of clients, including diagnoses, assessment of need and referral as warranted. He/She will provide therapy for clients with special needs and conduct special focus groups for clients (e.g., post-traumatic stress, sexual or other abuse, etc.) The Social Worker will conduct the initial psychosocial history and mental health care upon completion of inpatient program. The salary range is $54-57K Responsibilities consist of but not limited to: • Conduct initial psychosocial history interviews on al clients during the Admission/Orientation phase, • Conduct mental health status determination during Admission/Orientation Phase and at other appropriate times during the Treatment Phases, • Coordinate all mental health treatment and referrals for clients in all phases, • Consult with primary counselors on clients with special needs, • Provide supervision or treatment of all cases requiring social worker level involvement by managed care or other referrals agencies, • Attends seminars and training on pertinent issues, • Develop and maintain referral linkages with outside agencies and organizations to meet the needs of program clients, • Participate on interdisciplinary treatment teams and in case conferences, • Maintain up to date case notes for clients on caseload, • Masters of Social Work from an accredited institution required, • 2 years post graduate experience providing social work services, preferable serving chemically dependent and/or mentally ill individuals, • Previous relevant experience in delivering social services in a DHS regulations shelter environment, • Knowledge of DHS policies, procedures, and protocols, • Ability to deal with sensitive issues with diplomacy and discretion, • Ability to use business acumen to exercise good judgment and decision-making, • Experience working with Microsoft Office, • Bilingual is a plus

Job Description WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment. TALENT + CULTURE AT VEG At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work! FOCUS The Customer Experience Coordinator's role in our hospital is to shepherd pet parents through their entire experience. Customer Experience Coordinators obsess over creating incredible experiences for our customers. Their goal is to over-deliver at every customer touchpoint while making their visit feel incredibly welcoming, engaging, and safe. This unique opportunity allows you the chance to be a part of this disruptive veterinary care environment and change the way veterinary medicine is done forever. WHO WE NEED A successful Customer Experience Coordinator is outgoing, personable, and thrives in chaos. You are incredibly strong verbal communicators and know how to read people quickly. You have high emotional intelligence and are organized and time-oriented. You are a natural problem solver and are obsessed with innovating. You're passionate about delivering impeccable customer experiences and conduct yourself professionally in both your demeanor and presence. You are humble, yet assertive and know how to drive results. You analyze your prior performance and the performance of your peers and are thoughtful in implementing change to perfect the customer's entire experience at VEG. WHAT YOU'LL DO Your Mission: Define the customer's experience through Service, Focus, and Participation. Service: • Answer incoming calls immediately and with a smile, • Manage incoming customer communications (email, text messages, phone calls), • Record call information accurately such, as referring vet information, • Ensure phone calls get transferred to a doctor quickly for anything medically related, • Stand & greet customers with warmth and urgency upon entrance to the hospital, announce their presence to the team, and get them checked in, • Monitor customer wait times and identify bottlenecks to improve the efficiency of our workflow to reduce future bottlenecks, • Offer them beverages or snacks, and find ways to deliver a unique and curated experience, • Listen to customers' needs with the intent to understand, • Take ownership of customer complaints, be empathetic, and work to resolve them quickly, • Anticipate any hiccups that might upset customers and get ahead of them to ensure business credibility and commitment to service, • Invite customers to provide feedback by completing a survey, • Collect and share positive feedback with the team, celebrate wins, and identify patterns in responses to improve our flow and efficiency, • Process payments, maintain the accuracy of customer's personal and financial records, as well as payment history and completion, • Accompany customers to the exit and thank them for trusting us with their pet's care, • Engage in conversations with customers while they are waiting, • Optimize customer satisfaction, wait time, and emergency room utilization by circulating the hospital and checking in with customers and the emergency care team, • Update or provide feedback to the nurses and doctors about customers needs, • Provide confidentiality and sensitivity around customer's personal and financial information and help them find the best financial solution to fit their needs, • Educate customers on end-of-life details such as cremation options, • Call/text customers 24 hours after their visit to follow up on their pet's care, • Ensure customers are invited to stay with their pet, • Identify creative opportunities for customer participation in a valuable and safe way, • Celebrate and capture special moments, with permission from the customer, • Create a personalized experience for the customer and their pet WHAT YOU'LL NEED: • 2+ years of experience in a customer service role, • Advanced proficiency in computer programs and practice management software, • Highly organized with strong attention to detail, • Ability to communicate with anyone and everyone, • Strong multitasking skills, • High emotional intelligence. You can 'read a room' and plan and act accordingly, • Adaptable and amenable in 'high stakes' environments, • A natural people pleaser, • Must present yourself with a professional and approachable demeanor WHY YOU SHOULD CHOOSE US Because emergency is all we do, so we do it best! We also offer: • Industry-leading‌ ‌compensation‌ ‌($20.00 - $30.00/hr), • 401K w/ company match, • Health, Vision, and Dental Insurance, • Paid parental leave - 10 weeks of paid leave at 100% of regular salary, • Unlimited Continuing Education (C.E.) opportunities - we want to help you grow in your career!, • Flexible work schedules for a true work-life balance, • Something new every day - you'll never be bored in emergency medicine, • We build our hospitals from scratch. You'll be using all of the latest equipment and technology., • Generous employee pet discount, • Hospital stocked with fresh groceries and snacks, monthly and quarterly contests, quarterly hospital outings, company-wide retreats, etc!, • Referral rewards - tell your friends why they should come work for VEG too! VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!

Job DescriptionPatient Experience Representative – Remote ($21/hour) $21/hour | Fully Remote | Full-Time About myLaurel myLaurel is the leader in home-based acute care, providing hospital-level treatment directly in patients’ homes. Our programs — Rapid Advanced Care, Acute Care at Home, and Recovery at Home — help frail, elderly, and complex patients avoid unnecessary ER visits, hospital stays, and post-acute complications. We combine telehealth physicians, in-home paramedics, and RN care managers to create a safer, more compassionate alternative to traditional care — dramatically improving patient and caregiver experiences. The Role As a Patient Experience Representative, you’ll be one of the first voices our patients hear. You’ll guide patients and caregivers through scheduling, support, and follow-up — delivering exceptional patient experiences with empathy and professionalism. Pay: $21/hour Type: Full-Time | Remote Shift: Mon/Tues/Fri/Sat/Sun: 1130am to 8pm EST What You’ll Do • Handle inbound and outbound calls to schedule health visits and provide patient support., • Educate patients and caregivers on program benefits and answer questions., • Conduct reminder calls and assist with after-care requests (equipment, pharmacy, documentation)., • Accurately document each interaction in myLaurel’s referral system., • Collaborate with clinical teams to ensure smooth care coordination. What We’re Looking For • 12 months of call center or phone-based customer service experience., • Experience in healthcare, telehealth, or medical scheduling preferred., • Excellent communication, active listening, and multitasking skills., • Comfortable navigating multiple systems and data entry while on calls., • High school diploma or GED required., • Reliable high-speed internet (20 Mbps down / 5 Mbps up) and a private workspace. Benefits & Perks • 💻 Fully Remote – work from anywhere in the U.S., • 🏖️ Unlimited Vacation (after 90 days), • 💡 Choice of 6 Aetna Medical Plans (after 1 month), • 🦷 Dental & Vision coverage, • 💰 401(k) Plan, • 💻 Company-provided laptop & accessories, • ❤️ Mission-driven culture focused on growth, collaboration, and patient care How to Apply Include a cover letter addressing: • Why this role interests you., • Your inbound/outbound call experience (including achievements)., • Average number of calls handled per day in prior roles. Keywords for visibility: Remote Customer Service • Work From Home • Healthcare Call Center • Patient Coordinator • Medical Scheduler • Telehealth Support • Customer Experience • Virtual Healthcare Jobs • Remote Healthcare Support • Call Center Representative Powered by JazzHR m3UtkrPjrd

Job DescriptionTraining is in person in Manhattan for three weeks, after that this is a remote position. Monday through Friday Able to work rotating shifts ranging from - 7am-4pm, 8am-5pm, 9am-6pm, 10am-7pm, 11am-8pm. All shifts are required. Home Internet Speed of 300 MGPS or better. A quiet space at home to set up a workstation not too far from their internet router. Excellent Customer Service & Communication Skills. Your Impact - The Customer Service Representative will work with all clinicsscheduling needs, online appointment requests, incoming calls to ensure that all patientsget access to care. The Customer Service Representative serves as a valued member of the SPEAR team, helping patients get the medical procedures they need. As well as alleviating stress from the Front Desk Care Coordinator team. As a SPEAR Team Member, you naturally exhibit SPEAR’s values by default. Your talents instinctively result in actions of Service, Passion, Empathy, Accountability, Respect, Impact and Teamwork. You put people first, and know that every team member, and potentially every New Yorker within travel distance to any of our clinics, relies on you to help them become the best versions of themselves. Your Success Factors: Respect & Teamwork:You understand that respectis the only way employees, customers and SPEAR will succeed. You cultivate a culture of teamwork and are committed to supporting our team. Spear is seeking a passionate and reliable remote Customer Service Representative. You would be required to be in New York for three weeks of training and must live in the tri-state area (NY, NJ, CT) INTRINSIC RESPONSIBILITIES: Serve as a liaison between patients and therapist with a focus on customer service and providing accessibility to care. Facilitate patient visits and appointment scheduling for therapists. Handle all aspects of appointment scheduling, including accurate data entry, answering incoming phone calls, handling online appointment requests and contact requests. Customer Service Representatives are expected to be proficient in all the aforementioned areas.Physical Requirements • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time, • Occasionally lift 10 pounds floor to waistESSENTIAL JOB FUNCTIONS: Telephone · Respond to all calls professionally with a warm tone, patience, and compassion. · Answer at least 55 incoming phone calls per day, including NPH and overflow calls.· Answer a minimum of 20 New Patient Hotline calls per day. · Take messages that are accurate, legible, complete with names, dates, time, phone number, correctly routed to appropriate person.· Listen to voice messages and be able to respond within 15 minutes of a call. Online Requests· Answer incoming online appointment requests & contact requests within 30 minutes of receipt. · Accurately update & maintain online request trackers with status of the request, scheduled appt dates, times, clinic & acct numbers. · Make a minimum of 40 outbound calls per day. · Answer a minimum of 15 new patient hotline calls per day. Scheduling· Schedule appointments for new patients, following the best scheduling practice rules. · Gather patient demographic information and create the account. · Schedule follow up appointments for existing patients. · Reschedule appointments. · Cancel appointments and follow correct cancellation rules & update providers' schedules with detailed notes. · Follow template guidelines for length of time, time of day, and appointment type.· Mail/Email appropriate instructions to patients when necessary. Emails & Tasks· Follow up on emails within an hour of receipt. · Work on tasks assigned to the Customer Service Team on Raintree. CORE ACCOUNTABILITIES Customer Service· Uphold our “SPEAR-IT” standards by providing 5 Star customer service to fellow employees and to our clients, patients and referral sources.· To assist in marketing our practice both internally to our patients and externally to our physicians and referral sources.· Demonstrates empathy, concern and respect for the needs of others.· Maintains a pleasant tone; stay alert and actively listens. · Promotes positive interpersonal relationships with customers by discussing situations in a non-threatening way, displaying sensitivity, compromising as appropriate. · Consistently interacts with others in a courteous and professional manner.· Maintains confidentiality.· Performance consistent with Spear Clinic Employee Handbook. Teamwork· A role model in establishing and maintaining working relationships that foster teamwork and effective communication. Uses proper communications for voicing concerns.· Demonstrates support for others in accomplishing work. Expresses appreciation. · Demonstrates flexibility in adapting to changing needs.· Concerned with work of others. Consistently considers the effect of actions on others and team goals.· Anticipates and works to prevent problems. Effective Use of Resources· Consistently follows company guidelines regarding attendance, paid time off or leaves of absence.· Communicates effectively. · Is consistently productive. · Initiates ideas, interventions or procedures that reduce costs and streamline operations while improving quality. Initiative· Initiates innovations and improvements. Lead efforts in applying new methods.· An active participant and contributor to innovations and improvements.· Open to change. Contributes readily to improvements and responds positively to suggestions. Supports final decisions.· Seeks additional duties when work has been completed. QUALIFICATIONS· High school diploma or equivalent.· Relevant customer service experience helpful. · Excellent verbal and written communications skills.· Experience with multi-line phone system helpful. Position Requirements · Must live in the Tri-State Area (NY, NJ, CT)· Remote position requires a quiet private space at home to set up a workstation not too far from their internet router.· Able to work 5 rotating shifts ranging from 7am-4pm, 8am-5pm, 9am-6pm, 10am-7pm, 11am-8pm. All shifts are required.· Home internet speed 300 MBPS or better. · Able to commute into NYC for initial 3 weeks of training. · Excellent communication skills with patients, peers and management. · Manual dexterity to manipulate office equipment and make written notations.· Ability to use computer keyboard 25-90% of each workday.· Ability to sit at desk for 25-90% of each workday.· Hearing acuity to communicate over the telephone.· Visual acuity to read information in print and on computer screen. HIPAA STATUS· Has been determined as eligible for access to/use of PHI & EPHI based on work duties and responsibilities in compliance with ‘minimal necessary standards· Has read Spear’s policy and procedure manual this calendar year

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Dental insurance, • Flexible schedule, • Free uniforms, • Health insurance, • Vision insurance $22 to $27/hr guaranteed 40hrs/wk + benefits CHHA & C.N.A. Immediate hire Greetings. This is Vanessa. I am a nursing school student who currently holds the position of Human Resource Coordinator for an exclusive supporting living and chronic illness management service. Here is a little bit about us; we dont just provide care we create Distinguished Living Experiences for high-profile clients and their families. Our clients are accomplished retirees, busy professionals, and families who expect care delivered with precision, dignity, and grace. We are seeking a Client Experience Specialist (CES) a Certified Home Health Aide in good standing with the State of New Jersey to lead our mission of building client confidence and supporting new team members. This position is perfect for a professional who loves caregiving and has the interest in learning leadership skills so he/she can inspire others. What this job is about: As a Client Experience Specialist, you will be the ambassador of our signature services and the first point of contact for both new clients and caregivers. You will work in four integrated domains alongside a nurse, a service planner and a client happiness manager. 1. Service Culture & Administrative Support • Gain a deep understanding of our proprietary Distinguished Living Match System and luxury brand., • Support office leadership with care coordination tasks and amazing client experience. 2. Onboarding & Coaching New Caregivers • Serve as the culture ambassador for new hires, modeling our iCARE principles of Integrity, Compassion, Accountability, and Excellence., • Support the agency to match caregivers to clients based on lifestyle, skill, and personality fit., • Guide team members through their first shifts and ongoing training. • Create a seamless transition from the service launch to client satisfaction., • Orient clients and family members to our unique systems, ensuring trust and peace of mind. 4. Direct Care & On-Call Leadership • Provide hands-on care as the expert caregiver for specialized or complex cases., • Serve as after-hours on-call coordinator one week each month, ensuring continuity of care. Why is this job so special? This is not just another CHHA job. You will be the bridge between our office, our field team, and our clients shaping every step of the client experience so families feel supported and caregivers feel empowered. With guaranteed full-time forty hours a week hours, premium benefits, and opportunities for growth, this role is ideal for someone ready to lead and serve at the highest level. Requirements • Current New Jersey Certified Home Health Aide (CHHA) license in good standing., • Reliable personal transportation (must drive yourself to and from work)., • Commitment to working every other weekend and every other holiday., • Exceptional communication, leadership, and problem-solving skills., • Passion for delivering luxury-level, personalized care. Why Join Us Our team members love working here because we offer: • Guaranteed full-time hours with competitive pay., • Robust benefits: PTO, retirement plan, insurance options, career advancement leave, and more, • Our proprietary Distinguished Living Match System, ensuring youre paired with clients and cases that fit your skills and style, • A culture built on Serving Together, Growing Together., • Opportunities to advance into leadership roles and build a meaningful career. How to Apply If you are ready to combine hands-on care with leadership excellence, you want guaranteed forty hours a week with benefits and you want to make a difference for both caregivers and clients, we want to meet you. Apply Today Submit your resume and a brief cover letter describing why you are passionate about luxury caregiving. Thank you for your interest. I will respond to you within 24 working hours and we move quickly through our hiring process. . .

Job Description Part time Healthcare Drivers are needed to transport mental health consumers to and from the Mental Health Association's Partial Care program. Shift times are : Monday through Friday, 2:30 PM - 5:30 PM. Qualifications Must have a current NJ Driver’s License in good standing. Experience driving a 7 or 12 passenger van is preferred, however a CDL is not required. Previous professional driving experience is preferred. Responsibilities • Provides transportation to individuals attending a mental health day treatment program. #H Fully paid medical coverage for eligible staff. Generous 401(k) match. Plentiful Paid Holidays, Vacation, Personal and Sick time. MHAEM is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MHAEM’s policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law. EEO/AA M/F/M/V/D Employee Rights under the FMLA Powered by JazzHR 7kIOsKlBue

Job Description WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment. TALENT + CULTURE AT VEG At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work! FOCUS The Customer Experience Coordinator's role in our hospital is to shepherd pet parents through their entire experience. Customer Experience Coordinators obsess over creating incredible experiences for our customers. Their goal is to over-deliver at every customer touchpoint while making their visit feel incredibly welcoming, engaging, and safe. This unique opportunity allows you the chance to be a part of this disruptive veterinary care environment and change the way veterinary medicine is done forever. WHO WE NEED A successful Customer Experience Coordinator is outgoing, personable, and thrives in chaos. You are incredibly strong verbal communicators and know how to read people quickly. You have high emotional intelligence and are organized and time-oriented. You are a natural problem solver and are obsessed with innovating. You're passionate about delivering impeccable customer experiences and conduct yourself professionally in both your demeanor and presence. You are humble, yet assertive and know how to drive results. You analyze your prior performance and the performance of your peers and are thoughtful in implementing change to perfect the customer's entire experience at VEG. WHAT YOU'LL DO Your Mission: Define the customer's experience through Service, Focus, and Participation. Service: • Answer incoming calls immediately and with a smile, • Manage incoming customer communications (email, text messages, phone calls), • Record call information accurately such, as referring vet information, • Ensure phone calls get transferred to a doctor quickly for anything medically related, • Stand & greet customers with warmth and urgency upon entrance to the hospital, announce their presence to the team, and get them checked in, • Monitor customer wait times and identify bottlenecks to improve the efficiency of our workflow to reduce future bottlenecks, • Offer them beverages or snacks, and find ways to deliver a unique and curated experience, • Listen to customers' needs with the intent to understand, • Take ownership of customer complaints, be empathetic, and work to resolve them quickly, • Anticipate any hiccups that might upset customers and get ahead of them to ensure business credibility and commitment to service, • Invite customers to provide feedback by completing a survey, • Collect and share positive feedback with the team, celebrate wins, and identify patterns in responses to improve our flow and efficiency, • Process payments, maintain the accuracy of customer's personal and financial records, as well as payment history and completion, • Accompany customers to the exit and thank them for trusting us with their pet's care, • Engage in conversations with customers while they are waiting, • Optimize customer satisfaction, wait time, and emergency room utilization by circulating the hospital and checking in with customers and the emergency care team, • Update or provide feedback to the nurses and doctors about customers needs, • Provide confidentiality and sensitivity around customer's personal and financial information and help them find the best financial solution to fit their needs, • Educate customers on end-of-life details such as cremation options, • Call/text customers 24 hours after their visit to follow up on their pet's care, • Ensure customers are invited to stay with their pet, • Identify creative opportunities for customer participation in a valuable and safe way, • Celebrate and capture special moments, with permission from the customer, • Create a personalized experience for the customer and their pet WHAT YOU'LL NEED: • 2+ years of experience in a customer service role, • Advanced proficiency in computer programs and practice management software, • Highly organized with strong attention to detail, • Ability to communicate with anyone and everyone, • Strong multitasking skills, • High emotional intelligence. You can 'read a room' and plan and act accordingly, • Adaptable and amenable in 'high stakes' environments, • A natural people pleaser, • Must present yourself with a professional and approachable demeanor WHY YOU SHOULD CHOOSE US Because emergency is all we do, so we do it best! We also offer: • Industry-leading‌ ‌compensation‌ ‌, • 401K w/ company match, • Health, Vision, and Dental Insurance, • Paid parental leave - 10 weeks of paid leave at 100% of regular salary, • Unlimited Continuing Education (C.E.) opportunities - we want to help you grow in your career!, • Flexible work schedules for a true work-life balance, • Something new every day - you'll never be bored in emergency medicine, • We build our hospitals from scratch. You'll be using all of the latest equipment and technology., • Generous employee pet discount, • Hospital stocked with fresh groceries and snacks, monthly and quarterly contests, quarterly hospital outings, company-wide retreats, etc!, • Referral rewards - tell your friends why they should come work for VEG too! VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!

Job Description Position: Client Care Coordinator Reports to: Director of Social Services Classification: Exempt GENERAL STATEMENT OF POSITION RESPONSIBILITES: The Client Care Coordinator is responsible for improving access to mental health services in the shelter and for assisting families that are homeless with navigating multiple systems and coping with the stressors and anxiety induced by the homelessness. The essential functions of the job include, but are not limited to the duties listed in the job description. DUTIES AND RESPONSIBILITIES: • Completes a comprehensive biopsychosocial assessment with each family to understand strengths and service needs., • Provide short-term counseling, crisis intervention, risk assessment, safety planning, and psychoeducation for families., • Collaborates with ACS and/or preventive services agency when a family is child welfare involved; participates in ACS conferences to advocate for the family., • Makes referrals and appropriate linkages., • Facilitates group work (e.g. with young people, with fathers)., • Communicates and collaborates with service providers to enhance engagement and ensure quality., • Provides education/training to other staff., • Facilitates quarterly family meetings (with the family and shelter staff) to discuss planning efforts and progress. Employee may be required to carry out additional duties as assigned by Supervisor. Qualifications: • Master’s Degree in Social Work from an accredited school of social work., • Licensure (LMSW) or within three months of hire., • Knowledge of child and adolescent development, emotional/behavioral health, mental health, parent-child relationships family dynamics, and diagnostic classification., • Strong expertise in strength-based, solution-focused, and family-centered practice., • Knowledge of guidelines, policies, and regulations relating to child welfare, safety, permanency, and well-being., • Knowledge and experience working with diverse cultures and ethnicities., • Knowledge and experience with workgroup., • Exceptional written and oral communication skills., • First Aid/CPR certified

Job DescriptionDescription: The Montclair Cooperative School seeks a caring, organized, and energetic After School Program Coordinator to oversee our daily after-care program for students in PreK through 8th grade. The coordinator is responsible for creating a safe, engaging, and nurturing environment for students during after-school hours and supervising program staff. The hours are 3:00 p.m.-6:00 p.m. Monday-Friday, beginning on September 1, 2025. Key Responsibilities • Supervise students from dismissal at 3:15 PM until parent pick-up at 6:00 PM, • Ensure student safety and well-being at all times, • Design and implement engaging activities (e.g., crafts, games, homework help) appropriate for a range of ages, • Maintain accurate attendance records and ensure proper sign-in/sign-out procedures, • Manage and supervise any additional after-care staff or volunteers, • Communicate professionally and warmly with parents and school staff, • Ensure that program spaces are clean, organized, and secure at the end of each day, • Follow all school health, safety, and emergency protocols, • Order and maintain necessary supplies within budget Requirements: Qualifications • Prior experience working in an after-school or childcare setting required, • Strong organizational and interpersonal skills, • Ability to manage a group of children with warmth, structure, and consistency, • CPR/First Aid certification preferred (or willingness to obtain), • Must be at least 18 years old and able to pass all required background checks, • Comfortable working independently and as part of a team

Job DescriptionSpear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our clinic in Bay Ridge Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they needJob Requirements • Physical Therapy Technicians are responsible for supporting patient care by preparing treatment areas, gathering equipment and materials, and performing procedures under the direct supervision of a Physical or Occupational Therapist., • Physical Therapy Technicians are expected to execute a high standard of clinical excellence while maintaining 5-star customer service., • Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need., • Other duties as assignedQualifications, • Previous customer service experience., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • Athletic experience a plus!What we offer, • Mentorship Programs and Spear's award-winning Future Leaders Program (SFLP)., • One Medical paid membership., • Learn more at onemedical.com/business, • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc., • Commuter benefit - travel costs from paycheck before taxes., • Gym membership discounts with Blink & Crunch Fitness., • Company Events - Annual Summer Picnic and Holiday Awards Celebration Who we are looking for, • A passion for the field of physical and occupational therapy., • A proactive, collaborative, team-oriented attitude because we don’t work in silos., • A dedication to not only rehabilitating patients’ injuries but their confidence and vitality as well., • A sense of accomplishment from pairing your clinical excellence with emotional intelligence., • You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities., • A resonance with our SPEAR-IT values:, • Service, • Passion, • Empathy, • Accountability, • Respect, • Impact, • Teamwork Physical Requirements, • Requires the manual dexterity and general strength and endurance, • Lifting—routinely loads of 5-35 pounds from, • Floor to waist, • Waist to shoulder, • Shoulder to overhead, • Carrying—routinely loads of 5-10# for 40-50’, • Pushing---routinely loads of 5-150# on casters, runners or pulleys

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Competitive salary, • Dental insurance, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Vision insurance $22 to $27/hr guaranteed 40hrs/wk + benefits CHHA & C.N.A. Immediate hire Greetings. This is Vanessa. I am a nursing school student who currently holds the position of Human Resource Coordinator for an exclusive supporting living and chronic illness management service. Here is a little bit about us; we dont just provide care we create Distinguished Living Experiences for high-profile clients and their families. Our clients are accomplished retirees, busy professionals, and families who expect care delivered with precision, dignity, and grace. We are seeking a Client Experience Specialist (CES) a Certified Home Health Aide in good standing with the State of New Jersey to lead our mission of building client confidence and supporting new team members. This position is perfect for a professional who loves caregiving and has the interest in learning leadership skills so he/she can inspire others. What this job is about: As a Client Experience Specialist, you will be the ambassador of our signature services and the first point of contact for both new clients and caregivers. You will work in four integrated domains alongside a nurse, a service planner and a client happiness manager. 1. Service Culture & Administrative Support * Gain a deep understanding of our proprietary Distinguished Living Match System and luxury brand. • Support office leadership with care coordination tasks and amazing client experience. 2. Onboarding & Coaching New Caregivers * Serve as the culture ambassador for new hires, modeling our iCARE principles of Integrity, Compassion, Accountability, and Excellence. • Support the agency to match caregivers to clients based on lifestyle, skill, and personality fit., • Guide team members through their first shifts and ongoing training. 3. Onboarding New Clients & Families * Lead the first in-home visit to ensure clients and families feel confident and special. • Create a seamless transition from the service launch to client satisfaction., • Orient clients and family members to our unique systems, ensuring trust and peace of mind. 4. Direct Care & On-Call Leadership * Provide hands-on care as the expert caregiver for specialized or complex cases. • Serve as after-hours on-call coordinator one week each month, ensuring continuity of care. Why is this job so special? This is not just another CHHA job. You will be the bridge between our office, our field team, and our clients shaping every step of the client experience so families feel supported and caregivers feel empowered. With guaranteed full-time forty hours a week hours, premium benefits, and opportunities for growth, this role is ideal for someone ready to lead and serve at the highest level. Requirements * Current New Jersey Certified Home Health Aide (CHHA) license in good standing. • Reliable personal transportation (must drive yourself to and from work)., • Commitment to working every other weekend and every other holiday., • Exceptional communication, leadership, and problem-solving skills., • Passion for delivering luxury-level, personalized care. Why Join Us Our team members love working here because we offer: * Guaranteed full-time hours with competitive pay. • Robust benefits: PTO, retirement plan, insurance options, career advancement leave, and more, • Our proprietary Distinguished Living Match System, ensuring youre paired with clients and cases that fit your skills and style, • A culture built on Serving Together, Growing Together., • Opportunities to advance into leadership roles and build a meaningful career. How to Apply If you are ready to combine hands-on care with leadership excellence, you want guaranteed forty hours a week with benefits and you want to make a difference for both caregivers and clients, we want to meet you. Apply Today Submit your resume and a brief cover letter describing why you are passionate about luxury caregiving. Thank you for your interest. I will respond to you within 24 working hours and we move quickly through our hiring process. . .

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. BronxWorks provides permanent supportive housing with an array of social services to more than 400 formerly chronically unhoused individuals and families throughout the Bronx. We strive to break the cycle of homelessness with personalized, wraparound support, empowering individuals and families to rebuild their lives with stability, dignity, and hope. BronxWorks is seeking a Tenant Services Coordinator/Activity Specialist to join a diverse and enthusiastic team at Cooper Gardens, a multi-building supportive housing program located in the Bronx, NY (walking distance from Arthur Avenue.) Cooper Gardens provides services and permanent housing to 95 formerly homeless households, consisting of both single individuals and families with children. The ideal candidate is open to working with families, has excellent engagement skills, experience in group facilitation and ideas for new programs to bring to the community. Bilingual in Spanish is preferred, but not required. Work schedule is Mon-Fri 9am-5pm. Staff are required to work one Saturday per month from 8am-4pm. All interested applicants must complete the application on our agency website at . Essential Duties and Responsibilities • Create and lead recreation activities and psycho-educational workshops for families on topics such as child rearing, nutrition, health, and mental health., • Conduct on-site outreach and advertising for planned events., • Act as a liaison between families and community agencies/referrals., • Conduct home visits to clients as needed and actively engage clients who are absent or decrease their participation level and involvement in the services., • Develop and maintain connections with internal and external agencies and companies who can provide services and programs to clients., • Make ongoing assessments on what interests clients have, through satisfaction surveys or feedback from clients., • Liaise with case management staff to collaborate with them on clients' programming needs and concerns, and share relevant information to the case managers., • Maintain records of client interactions for audits., • Complete reports on a monthly basis, or more frequently as required., • Maintain familiarity with agency and city resources available to clients., • Document progress notes for all encounters and services provided to clients., • Participate in regular supervision with supervisor., • Assess psychosocial needs of families and children in supportive housing program., • Create and implement a Needs Assessment for families to target gaps in care, interests and needs of the clients., • Refer families to appropriate resources, including treatment providers (for medical, mental health and dental care), child care and educational resources., • Collaborate with CQI staff, building management, case management and clinical staff to coordinate and facilitate a variety of activities, groups and events that cater to all ages of family households., • Provide crisis interventions and manage emergency situations appropriately., • Maintain and ensure accuracy of records and documentation of all client interactions, group sessions and events., • Provide coverage of cases (including apartment inspections, charting and documentation) when necessary., • Participate in Medication Monitoring Training Program, become certified, and provide these services to clients on-site., • Associates degree required, preferably in social services (Social Work, Psychology, Sociology, Human Services) with 1 year experience, or Bachelor’s degree in the social services (Social Work, Psychology, Sociology, Human Services)., • Proficiency in modem business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment., • Strong writing and oral communication skills., • Strong presentation skills and ability to represent the agency at functions and meetings., • Ability to collect and analyze client demographics and outcome., • Excellent organizational and teambuilding skills., • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 10 pounds., • Ability to stand, walk, or sit for long periods of time., • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork., • Ability to bend and retrieve objects and/or documents., • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation., • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 10 pounds., • Ability to stand, walk, or sit for long periods of time., • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork., • Ability to bend and retrieve objects and/or documents., • Ability to travel in the boroughs of New York City, and adjacent areas, via public transportation., • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact .

Job DescriptionPOSITION TITLE: Cook Aide (Full Time) DEPARTMENT: Early Childhood LOCATION(S): Sunset Park West Child and Family Center; 5119 4th Avenue, Brooklyn, NY REPORTS TO: Site Director SALARY RANGE: $33,482.28 - $34,269.11 (benefits include life insurance, 401k plan and vacation, personal and sick time-off) DATE: August 2025 SCHEDULE: Monday - Friday, 8am - 4pm, or 9am - 5pm. Schedule may vary due to program needs. JOB SUMMARY: The Cook Aide is responsible for implementation of food services in Grand Street Settlement’s Early Child Care Programs serving children ages 0-5 in accordance with Department of Health, CACFP and Head Start Performance Standards. Responsibilities include preparing attractive, USDA-approved meals; keeping the kitchen and classroom areas clean and sanitary according to Health Department ordinances; and maintaining adequate food stocks, kitchen supplies, and mandated CACFP nutrition records (including meal counts and food production records). For the start-up phase for 2 years this will be an evolving position. Interim roles and responsibilities will be adjusted and this position requires an individual to be flexible. Job responsibilities will be revisited once all center-based sites are up and running. EDUCATION, EXPERIENCE AND SKILL REQUIREMENTS: • High School diploma or equivalent, plus current food handler’s certificate, • Experience in purchasing and preparing culturally diverse foods for groups, • Knowledge of early childhood nutrition, • Basic computer skills and knowledge for record keeping, • Clearance through DOI Fingerprint Screening, NYS Central Registry, Sex Offender Registry clearance, 3 reference checks, physical examination with updated TB test, varicella, Tdap, MMR (fees may apply) Under the direct supervision of the Center Director, the Cook shall be responsible for: • Preparing nutritious meals that take into consideration children’s various cultures and individual nutritional needs., • Understanding and using child nutritional needs and age-specific portion sizes to prepare meals in accordance with USDA, Head Start, and CACFP guidelines, • Understanding and strictly adhering to health, safety, food handling and sanitation requirements before, during and after meal preparation., • Prepare and participate in family-style meals for children, volunteers, and staff., • Maintain nutrition record-keeping and reporting as directed by the supervisor., • Review food and supplies order sheets., • Store food and supplies properly., • Monitor and maintain proper food temperatures., • Prepare catered meals – order food substitutions, follow the menu, • Work with Nutritionist, Health Coordinator and/or Health Specialist, • Maintain appropriate cleanliness of all kitchen materials and supplies as required., • Maintain and be aware of center allergies and concerns., • Train assistant, substitutes and volunteers to support kitchen duties, • Coordinate delivery of food to classrooms., • Attend staff meeting and relevant trainings, • Ability to stand on feet for relatively long periods while working and to lift 25 pounds Please submit a resume and thoughtful cover letter, outlining how your skills and experience meet the qualifications of the position you are applying for. If selected, we ask that you also provide us with three (3) professional references that we can contact at least two (2) professional references should be from a former supervisor). Please click on the link provided below, or use the link in a search bar and apply online through our career center. No phone calls, please Please be advised that job offers can only be made once your clearances come through! EQUAL OPPORTUNITY EMPLOYER (EOE)

Job Description WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment. TALENT + CULTURE AT VEG At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work! FOCUS The Customer Experience Coordinator's role in our hospital is to shepherd pet parents through their entire experience. Customer Experience Coordinators obsess over creating incredible experiences for our customers. Their goal is to over-deliver at every customer touchpoint while making their visit feel incredibly welcoming, engaging, and safe. This unique opportunity allows you the chance to be a part of this disruptive veterinary care environment and change the way veterinary medicine is done forever. WHO WE NEED A successful Customer Experience Coordinator is outgoing, personable, and thrives in chaos. You are incredibly strong verbal communicators and know how to read people quickly. You have high emotional intelligence and are organized and time-oriented. You are a natural problem solver and are obsessed with innovating. You're passionate about delivering impeccable customer experiences and conduct yourself professionally in both your demeanor and presence. You are humble, yet assertive and know how to drive results. You analyze your prior performance and the performance of your peers and are thoughtful in implementing change to perfect the customer's entire experience at VEG. WHAT YOU'LL DO Your Mission: Define the customer's experience through Service, Focus, and Participation. Service: • Answer incoming calls immediately and with a smile, • Manage incoming customer communications (email, text messages, phone calls), • Record call information accurately such, as referring vet information, • Ensure phone calls get transferred to a doctor quickly for anything medically related, • Stand & greet customers with warmth and urgency upon entrance to the hospital, announce their presence to the team, and get them checked in, • Monitor customer wait times and identify bottlenecks to improve the efficiency of our workflow to reduce future bottlenecks, • Offer them beverages or snacks, and find ways to deliver a unique and curated experience, • Listen to customers' needs with the intent to understand, • Take ownership of customer complaints, be empathetic, and work to resolve them quickly, • Anticipate any hiccups that might upset customers and get ahead of them to ensure business credibility and commitment to service, • Invite customers to provide feedback by completing a survey, • Collect and share positive feedback with the team, celebrate wins, and identify patterns in responses to improve our flow and efficiency, • Process payments, maintain the accuracy of customer's personal and financial records, as well as payment history and completion, • Accompany customers to the exit and thank them for trusting us with their pet's care, • Engage in conversations with customers while they are waiting, • Optimize customer satisfaction, wait time, and emergency room utilization by circulating the hospital and checking in with customers and the emergency care team, • Update or provide feedback to the nurses and doctors about customers needs, • Provide confidentiality and sensitivity around customer's personal and financial information and help them find the best financial solution to fit their needs, • Educate customers on end-of-life details such as cremation options, • Call/text customers 24 hours after their visit to follow up on their pet's care, • Ensure customers are invited to stay with their pet, • Identify creative opportunities for customer participation in a valuable and safe way, • Celebrate and capture special moments, with permission from the customer, • Create a personalized experience for the customer and their pet WHAT YOU'LL NEED: • 2+ years of experience in a customer service role, • Advanced proficiency in computer programs and practice management software, • Highly organized with strong attention to detail, • Ability to communicate with anyone and everyone, • Strong multitasking skills, • High emotional intelligence. You can 'read a room' and plan and act accordingly, • Adaptable and amenable in 'high stakes' environments, • A natural people pleaser, • Must present yourself with a professional and approachable demeanor WHY YOU SHOULD CHOOSE US Because emergency is all we do, so we do it best! We also offer: • Industry-leading‌ ‌compensation‌ ‌, • 401K w/ company match, • Health, Vision, and Dental Insurance, • Paid parental leave - 10 weeks of paid leave at 100% of regular salary, • Unlimited Continuing Education (C.E.) opportunities - we want to help you grow in your career!, • Flexible work schedules for a true work-life balance, • Something new every day - you'll never be bored in emergency medicine, • We build our hospitals from scratch. You'll be using all of the latest equipment and technology., • Generous employee pet discount, • Hospital stocked with fresh groceries and snacks, monthly and quarterly contests, quarterly hospital outings, company-wide retreats, etc!, • Referral rewards - tell your friends why they should come work for VEG too! VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!

Job Description CLIENT CARE COORDINATOR We are excited to invite a passionate and experienced part-time Client Care Coordinator to join our team! Homes for the Homeless (HFH) is searching for an experienced Client Care Coordinator for our Families w/ Children facility in the Hell's Kitchen area of Manhattan. As the Client Care Coordinator, you will play a pivotal role in our organization by providing mental health and related services for homeless families. Our ideal candidate will enhance existing services to include a thorough assessment of families’ long-term goals at intake and collaborate with the case management staff to set achievable goals and establish linkages within the community to ensure the family’s success. Join us and be a part of an organization that values your contribution and cares deeply for the community we serve. ABOUT HOMES FOR THE HOMELESS: Homes for the Homeless operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Complete a comprehensive bio-psychosocial assessment with each family to understand strengths and service needs., • Monitor, lead and coordinate social service and counseling support including appropriate and timely interventions., • Ensure focus on effective social services delivery to clients, including integration of models and best practices (such as trauma informed and family centered care), • Monitor and document client progress toward service plan goals., • Ensure that families are receiving full support in shelter and, when necessary, refer families for counseling or other services., • Supports the Family Services department by working alongside the Case Manager and supporting staff when dealing with challenging clients., • Improve linkages to mental health, education, and community-based services., • Strengthen the overall permanency outcomes for families with children in shelter., • Manage record keeping, data collection, and evaluation on the effectiveness of services for families., • Assists with unit inspections when needed., • Support the Family Services department by conducting trainings., • Promote and model best practices for Family Services staff, • Complete 2010E applications for Supportive Housing as needed., • Conduct workshops for the residents. QUALIFICATIONS: • Must have a master’s degree in Social Work or Mental Health Counseling., • Applicants must hold an LMSW (Licensed Master Social Worker) or LMHC (Licensed Master Health Counselor) in the state of New York., • Familiarity with substance use disorders and addiction treatment services, domestic violence, child abuse and maltreatment, trauma, and mental health conditions., • Sensitivity and awareness of working with homeless and vulnerable populations is a plus., • Bilingual is a plus. COMPENSATION/EEO: In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, full-time permanent employees are eligible for excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employer-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks vacation, 10 sick days, 3 personal days, and 12 paid holidays. Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law. HOURS: 17 hours /week HOURLY WAGE: $38.46 an hour

Job Description JOB DESCRIPTION JOB TITLE: SOCIAL WORKER /CLIENT CARE COORDINATOR DIVISION: SERVICES FLSA: NON EXEMPT LOCATION: MANHATTAN, NY REPORTS TO: DIRECTOR SOCIAL SERVICES SALARY: $55,000.00 -$65,000.00 SUMMARY: The Client Care Coordinator is responsible for coordinating out and inpatient mental health and substance abuse services for families with children homeless shelter. DUTIES & RESPONSIBILITIES: • Responsible for a small case load of high risk families with children, • Responsible for facilitating weekly mental health/ substance abuse workshops and onsite support groups for clients., • Must have knowledge of community resources, how to make appropriate referrals to community and other governmental agencies for services, and ability to coordinate services., • Must be able to independently assess the psychosocial functioning and needs of clients to formulate and implement a treatment plan, identifying the client’s problems, strengths, weaknesses, coping skills and assistance needed., • Work from a strength based, client centered perspective to independently conduct psychosocial assessments and provide psychosocial treatment to a wide variety of individuals from various socio-economic, cultural, ethnic, educational and other diverse backgrounds., • Must have knowledge and experience in the use of medical and mental health diagnoses, disabilities and treatment procedures., • Must be able to provide consultation services to other staff about the psychosocial needs of clients and the impact of psychosocial problems on health care and compliance with treatment., • Must have knowledge and skill in the use of computer software applications for drafting documents, data management, and tracking., • Provides crisis intervention and stabilization as needed. May require some after hour’s and or weekend follow-up to emergency situations., • Maintains; reviews and signs off on all required documentation/reports and submits all in a timely manner., • Identifies program needs and makes recommendations. LMSW Required. Must have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). At least two years’ experience in an area of specialized social work practice. Fluency in Spanish is highly desirable. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description The Client Service Manager leads Tier 3 client relationships and supports delivery coordination across Tier 2 accounts. The role involves managing communications, tracking project deliverables, and ensuring a smooth client experience from project kickoff through to delivery. The Manager works closely with internal teams to clarify briefs and ensure clients feel informed and supported at every stage. Responsibilities Client Strategy & Relationship Management • Manages Tier 3 client accounts and supports Tier 2 engagements under the guidance of Senior Managers., • Acts as the main point of contact for assigned clients, ensuring smooth day-to-day communications and proactive updates., • Builds trust with clients by being responsive, organized, and solutions-oriented, especially during active project phases. Account Growth & Commercial Development • Identifies opportunities for repeat business or additional services based on understanding of client needs and engagement history., • Escalates growth opportunities to Senior Managers or Directors with context and supporting insights., • Prepares first drafts of scopes and proposals for returning clients in collaboration with internal teams. Client Delivery Governance • Ensures timely briefing, documentation, and tracking of deliverables., • Owns regular client check-ins during live projects, ensuring expectations are clearly set and updates are shared., • Supports project debriefs and feedback loops, helping track satisfaction and delivery alignment. Cross-Functional Collaboration • Works closely with Project Managers to ensure client briefs are clearly communicated and deliverables are on track., • Flags risks, delays, or client concerns early and helps coordinate appropriate responses., • Participates in project kickoff, midpoint, and wrap-up meetings as the CS representative. Team Leadership & Capability Development • Mentors Coordinators and junior team members in client etiquette, documentation quality, and service mindset., • Shares feedback with Senior Managers on process friction points and team development needs. Process & Tools Optimisation • Maintains CRM records, project documentation, and communication logs in an organized and consistent manner., • Supports testing and roll-out of new tools, templates, and workflows within the CS team., • Helps document common client questions or challenges to inform SOP development. Reporting, Feedback & Escalation Management • Keeps client satisfaction and project feedback up to date in HubSpot or other CRM platforms., • Flags service issues or communication gaps to senior team members with clear documentation., • Tracks key account milestones and supports preparation of quarterly tiering review inputs. Hiring & Onboarding • Provides feedback during hiring process for Coordinator roles., • 3–5 years in client-facing or agency coordination roles, • Hands-on experience managing day-to-day client communication, • Strong organizational and time management skills, • Skilled in briefing, documentation, and stakeholder follow-ups, • Basic understanding of project management principles, • Familiar with tools like HubSpot, Google Workspace, Monday.com, • Comfortable leading meetings and calls independently, • Strong problem-solving and multitasking ability, • Salary: $70 to 90k per annum depending on experience, • Bonus Scheme: based on annual company performance, • Retirement Plan (401k), • Health Care Plan (Medical, Dental & Vision), • Gym membership, • Fantastic office environment in a nice location

Job Description Client Care Coordinator Supervisor PRIMARY FUNCTION/PURPOSE: Supervise the delivery of services provided by Client Care Coordinators (Social Workers) to enhance existing services to homeless families. This includes the completion of a thorough assessment, and the development and completion of a bio-psychosocial for each family upon intake, crisis intervention, counseling, client advocacy, and referrals to government and/or community-based resources. If needed, this individual will ensure that recommendations of achievable goals be implemented on each family’s service plan, leading to permanent housing, and strengthening the overall permanency outcome for clients in shelter. MINIMUM QUALIFICATIONS: • Must be a Licensed Clinical Social Worker (LCSW) in the state of New York upon hire or within three (3) months of hire, • Minimum of 3-5 years of experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • At least two years of supervisory experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • Knowledge in three or more of the following areas:, • Experience in supervision of social workers, • Experience in client assessment, service plan development, and case management, • Child and adolescent development, • Parent-child relationships, family dynamics, and diagnostic classifications, • Mental health and Emotional/Behavior health, • Child Welfare policies and procedures, • Government Entitlements: TANF, Social Security, Medicare etc., • Knowledge and experience working with diverse cultures and ethnicities, • Expertise in strengths-based, solution-focused, and family-centered practice, • Experience facilitating groups for adults, • Proficiency in Spanish a plus, • Excellent oral and written communication skills coupled with strong interpersonal skills, • Proficient in MS Office, Outlook, Excel, PowerPoint, and Adobe PRIMARY RESPONSIBILITIES: • Manage and supervise a team of Client Care Coordinators to develop a team of skilled professional staff, including recruitment, training, supervision, evaluation, and staff scheduling to achieve the objectives of both CRF and Agency Funders, • Guide client care coordinators in the development, implementation, and achievement of program goals, • Handle administrative, operational, and programmatic issues that might affect client care coordinator staff, • Assign cases to client care coordinators for newly admitted clients to be assessed immediately upon admission and managed throughout shelter stay, • Ensure the timely completion of comprehensive bio psychosocial assessments for each client to understand strengths and service needs, • Work effectively as a part of a multi-disciplinary team to enhance client engagement and the delivery of quality service, • Enhance the delivery and coordination of mental health and related services to clients in shelter, • Ensure that Client Care Coordinator reports are clearly written and capture assessment findings and recommendations, • Confer and consult with professional and technical personnel in implementing a multidisciplinary approach to client care and well-being, • Ensure that Client Care Coordinators are providing short-term counseling, outreach services, crisis intervention, risk assessment, safety planning, and psycho-education for clients, • Collaborate with ACS and/or prevention services agencies, and participate in conferences to advocate on behalf of clients as needed, • Ensure that Client Care Coordinators are providing clients with appropriate referrals and linkages between mental health providers, government agencies, and other related community-based services as needed, • Serve as agency/program liaison between DHS, government agencies, community-based organizations and/or groups, • Develop and Implement group work to be facilitated by Client Care Coordinators to address family issues, enhance life skills etc., • Ensure that Client Care Coordinators are completing all documentation in a timely manner, • Ensure that Client Care Coordinators assess each client/family for supportive housing, complete supportive housing applications when applicable, and accompany residents to supportive housing interviews when needed, • Ensure that Client Care Coordinators complete and discuss exit summaries with each client, and provide clients/families with referrals and supportive services identified in their new community, • Participate in family meetings with case work and housing teams to discuss planning efforts and progress, • Networking and establishing successful linkages with government and community-based organizations to create resources for both families and staff, • Work in collaboration with the Director of Social Services and the Housing Coordinator to ensure that all services lead to permanent housing placement, • Complete special projects and assignments as needed or identified by leadership, • Must work one late a week from 11 am -7 pm to accommodate both staff and families, • Provide on-call crisis intervention support to Client Care Coordinators, • Perform other duties as assigned CLIENT CHARTS / STAFF COMPLIANCE: • Manages, reviews, and monitors Client Care Coordinators’ maintenance of client records (paper and electronic) by conducting case audits, ensuring both internal and external quality assurance standards are being met in accordance with CRF and DHS standards, • Provides training to new staff and existing Client Care Coordinator staff, • Provide individual and group supervision to Care Coordinators to provide coaching, guidance, and support on service delivery and work performance, • Ensure that high-risk cases are monitored closely and serviced effectively, • Provide Client Care Coordination team with support and guidance on high-risk and challenging cases, • Collects and analyzes data provided on client services to evaluate team success in service delivery, • Provides Client Care Coordination services in the absence or vacancy of Client Care Coordinator staff MEASURABLE AREAS: • Ability to team lead and provide effective supervision, guidance, and oversight of subordinates, • Timely reporting of critical/priority one incidents to DHS, • Ability to respond and troubleshoot crisis situations, • Comply with and promote compliance with all agency policies, helping to strengthen and maintain an ethical organizational culture Completion of DHS Monthly Metrics. • Number of biopsychosocials completed, • Number of mental health referrals, • Number of successful referrals (3 MH referrals kept), • Number of substance use referrals, • Number of successful referrals (3 SU referrals kept), • Number of other referrals, • Number of successful other referrals, • Number of linkage agreements finalized, • Number of training sessions conducted, • Number of client groups/workshops facilitated, • Timely completion and submission of CCC Unit DHS Monthly Metrics Report SECONDARY RESPONSIBILITIES: • Facilitate effective communication with other staff within an interdisciplinary context, participate in and contribute to staff meetings and the development of policies and procedures, • Participate in trainings and staff-development activities to acquire and maintain both the interpersonal and operational skills necessary for successful job performance, • Provide professional development to Client Care Coordinators to enhance skill-sets as it relates to appropriately assessing the needs of clients in shelter, • Work in collaboration with site leadership to provide training and consultation to shelter-based case management team, and to increase the ability of shelter staff to address mental health issues, • Ensure that staff attend CORE trainings within (6) months of employment, such as the mandated Reporter Training, CARES Getting Started, CARES Incident Reporting, CARES Intimate Partner Violence 101, Bio-Psychosocial & Engagement 101, Bio-Psychosocial & Engagement 102, Risk & Safety Assessment, Motivational Interviewing, and CPR/First Aid PRINCIPAL RELATIONSHIPS: • Frequent interaction with diverse clients to assess and respond to their needs, • Collaborative working relationships with and volunteers who aid in the facility, • Regular contact with other program and Social Services staff to ensure team delivery of consistent high-quality services OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area when necessary, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job Description WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment. TALENT + CULTURE AT VEG At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work! FOCUS The Customer Experience Coordinator's role in our hospital is to shepherd pet parents through their entire experience. Customer Experience Coordinators obsess over creating incredible experiences for our customers. Their goal is to over-deliver at every customer touchpoint while making their visit feel incredibly welcoming, engaging, and safe. This unique opportunity allows you the chance to be a part of this disruptive veterinary care environment and change the way veterinary medicine is done forever. WHO WE NEED A successful Customer Experience Coordinator is outgoing, personable, and thrives in chaos. You are incredibly strong verbal communicators and know how to read people quickly. You have high emotional intelligence and are organized and time-oriented. You are a natural problem solver and are obsessed with innovating. You're passionate about delivering impeccable customer experiences and conduct yourself professionally in both your demeanor and presence. You are humble, yet assertive and know how to drive results. You analyze your prior performance and the performance of your peers and are thoughtful in implementing change to perfect the customer's entire experience at VEG. WHAT YOU'LL DO Your Mission: Define the customer's experience through Service, Focus, and Participation. Service: • Answer incoming calls immediately and with a smile, • Manage incoming customer communications (email, text messages, phone calls), • Record call information accurately such, as referring vet information, • Ensure phone calls get transferred to a doctor quickly for anything medically related, • Stand & greet customers with warmth and urgency upon entrance to the hospital, announce their presence to the team, and get them checked in, • Monitor customer wait times and identify bottlenecks to improve the efficiency of our workflow to reduce future bottlenecks, • Offer them beverages or snacks, and find ways to deliver a unique and curated experience, • Listen to customers' needs with the intent to understand, • Take ownership of customer complaints, be empathetic, and work to resolve them quickly, • Anticipate any hiccups that might upset customers and get ahead of them to ensure business credibility and commitment to service, • Invite customers to provide feedback by completing a survey, • Collect and share positive feedback with the team, celebrate wins, and identify patterns in responses to improve our flow and efficiency, • Process payments, maintain the accuracy of customer's personal and financial records, as well as payment history and completion, • Accompany customers to the exit and thank them for trusting us with their pet's care, • Engage in conversations with customers while they are waiting, • Optimize customer satisfaction, wait time, and emergency room utilization by circulating the hospital and checking in with customers and the emergency care team, • Update or provide feedback to the nurses and doctors about customers needs, • Provide confidentiality and sensitivity around customer's personal and financial information and help them find the best financial solution to fit their needs, • Educate customers on end-of-life details such as cremation options, • Call/text customers 24 hours after their visit to follow up on their pet's care, • Ensure customers are invited to stay with their pet, • Identify creative opportunities for customer participation in a valuable and safe way, • Celebrate and capture special moments, with permission from the customer, • Create a personalized experience for the customer and their pet WHAT YOU'LL NEED: • 2+ years of experience in a customer service role, • Advanced proficiency in computer programs and practice management software, • Highly organized with strong attention to detail, • Ability to communicate with anyone and everyone, • Strong multitasking skills, • High emotional intelligence. You can 'read a room' and plan and act accordingly, • Adaptable and amenable in 'high stakes' environments, • A natural people pleaser, • Must present yourself with a professional and approachable demeanor WHY YOU SHOULD CHOOSE US Because emergency is all we do, so we do it best! We also offer: • Industry-leading‌ ‌compensation‌ ‌, • 401K w/ company match, • Health, Vision, and Dental Insurance, • Paid parental leave - 10 weeks of paid leave at 100% of regular salary, • Unlimited Continuing Education (C.E.) opportunities - we want to help you grow in your career!, • Flexible work schedules for a true work-life balance, • Something new every day - you'll never be bored in emergency medicine, • We build our hospitals from scratch. You'll be using all of the latest equipment and technology., • Generous employee pet discount, • Hospital stocked with fresh groceries and snacks, monthly and quarterly contests, quarterly hospital outings, company-wide retreats, etc!, • Referral rewards - tell your friends why they should come work for VEG too! VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of Wayne Job ID 2025-234079 JOB OVERVIEW The Server (Dining Room Care Manager) is responsible for providing dining and table services to residents in the community's dining rooms and designated areas in accordance with Sunrise Senior Living standards. The Server (Dining Room Care Manager) is responsible for serving as a role model in providing dining service and assisting training care managers, maintaining proper dining room set up, assisting in special events, monitoring appropriate checklists in support of the dining area cleanliness and readiness standards, and assisting in tabletop inventories maintenance. Responsible for handling all food and beverages in accordance with sanitary procedures and standards and complies with all federal, state/provincial, and local regulatory procedures regarding food service. RESPONSIBILITIES & QUALIFICATIONS Job Description Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: General Dining Service • Provide support in the day-to-day operations of the dining room while maintaining a high quality, positive, and safe physical and social environment for residents and fellow team members., • Provide dining service training to new care managers., • Maintain knowledge of Daily and Always Available Menu items and is able to provide general descriptions to the residents., • Assist residents with menu selections and respond to pertinent questions about menu items., • Take meal and beverage orders and serve requested items according to established guidelines., • Respond to the dining needs of the residents while maintaining Sunrise hospitality and service standards., • Attend pre-meal briefing to gain knowledge of the meal and meal support activities., • Follow all local, state/provincial, and federal policies regarding food handling., • Maintain standards of cleanliness, hygiene, and health standards. General Dining Room • Perform dining room checklist inspections for dining room cleanliness and readiness and make necessary adjustments as appropriate to maintain quality standards., • Maintain side work duties as assigned., • Maintain assigned tables and surrounding area in a complete state of cleanliness, appearance, and readiness., • Perform and ensure dining room set-up and re-set of tables is in accordance with dining room procedures., • Support the dining room decorum and etiquette standards., • Perform and complete opening and closing checklist criteria., • Assist in tabletop inventories maintenance. Resident Services • Review, read, notate, and initial the Daily Log to document and learn about pertinent information., • Review Resident Diet Book-TSD or confidential chart., • Maintain and protect the confidentiality of resident information. Food Safety and Sanitation • Practice safe food handling at all times to prevent an outbreak of food borne illness., • Complete daily, weekly, and monthly cleaning assignments., • Maintain all work areas in a healthy and safe condition., • Assist in dining room and surrounding areas for proper directional flow, organization, and supplies placement. Risk Management and General Safety • Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies and adhering to safety rules and regulations., • Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures. Training and Contributing to Team Success • Participate actively as a member of a team and commit to working toward team goals., • Demonstrate in daily interactions with others, our Team Member Credo., • Commit to serving our residents and guests through our Principles of Service., • Contribute to the overall engagement programs and processes., • Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Supervisor/Department Coordinator., • Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met., • Perform other duties as assigned. Core Competencies • Ability to handle multiple priorities, • Possess written and verbal skills for effective communication, • Competent in organizational and time management skills, • Demonstrate good judgment, problem solving, and decision-making skills Experience and Qualifications • High School diploma or GED, • Minimum of one (1) year experience preferred in fine dining hospitality and/or full-service senior living, • Must be Food Safety Certified within 90 days of taking the position, • Maintain the following certifications and ongoing training and re-education as required by Sunrise and state/provincial regulations:, • CPR and First Aid, • ServeSafe®, • As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans, • Retirement Savings Plans, • Employee Assistant Program / Discount Program, • Paid time off (PTO), sick time, and holiday pay, • myFlexPay offered to get paid within hours of a shift, • Tuition Reimbursement, • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).

The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets i

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Accounts Payable Coordinator Our client is an established Real Estate Property Management firm with properties across the tri-state area as well as the eastern seaboard. Why work as the AP Coordinator: • They are a growing, family-owned company that is committed to maintaining a collaborative workplace environment, • Regular work hours provide for great life-balance., • This role will be fully onsite in their Midtown Manhattan office., • Enter invoice and purchase order data into MRI or Nexus, • Distribute invoices to property managers for review on a weekly basis, • Verify accuracy of invoices and compliance with prior approvals, • 2+ years Accounts Payable experience, • Demonstrated familiarity with standard concepts and practices in accounting, • Ability to perform multiple tasks accurately and efficiently in a high-volume department #CBJUN2023 #INJUN2023 #CBJUL2023 #INJUL2023

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