Care support worker jobs in Philadelphia, Pennsylvania - Page 3Create job alerts

Job Description Position Summary: The Trauma Informed Peer Services (TIPS) program will blanket the City of Philadelphia with peer services with a trauma informed and population health focus. The Trauma Informed Peer Specialist position will work as part of a specialty workforce of Certified Peer Specialists, Certified Recovery Specialists, Community Autism Peer Specialists, Community Health Workers, and Certified Family Peer Support Specialists to address the growing needs of those in Philadelphia who have been impacted by multiple layers of trauma. This is a new model for reaching individuals in Philadelphia’s underserved communities and connecting them to appropriate services. The connection and support provided in the highest at-risk neighborhoods would serve multiple purposes, including on the ground wellness support, connection to treatment, and inviting those with trauma lived experiences to become peers themselves, providing economic opportunity and further infusing their communities with this much-needed support. TIPS peers will be deployed to the most trauma impacted neighborhoods in Philadelphia, many of whom will have come from those impacted communities. Trauma Informed Peer Specialists will work with this DBHIDS collaborative initiative to provide person-centered support to help community members with behavioral health and wellness challenges achieve their self-identified wellness goals This position will be focused on communities in Philadelphia at risk of experiencing multiple incidents of trauma; specifically: (1) communities impacted by high rates of gun violence, and (2) refugee communities. TIPS will promote and protect the health of these populations experiencing health care disparities using trauma informed, culturally humble, and population health frameworks. This position may work more than 50% out of the office and in various culturally diverse communities. Employees must be able to work in an office environment that may include varying levels of noise, distraction, lighting, and privacy. This is a grant-funded position through December 2027. Additional funding will be sought to extend the position, but funding cannot be guaranteed. Duties and Responsibilities: • Attend community meetings and develop targeted community partnerships., • Assist individuals in the community with identifying recovery and wellness resources within the community., • Assist with identifying barriers and identifies appropriate support system and trainings., • Provide information and aid in accessing supports on community agencies., • Make recommendations to supervisor regarding the needs of the community., • Participate in training and in-service opportunities to enhance knowledge of DBHIDS and wellness and behavioral health resources at the community level., • Organize and assist in preparing outreach materials and maintain documentation of encounters., • Present at various workshops and events in the community partnered with DBHIDS., • Attend and support peer professional development networking meetings., • Assist in skill development of DBHIDS/PCCI interns and peer volunteers., • Organize and facilitate peer focus groups., • Work a flexible schedule that allows for evening and weekend hours as needed., • Provide monthly written reports., • Provide and advocate for effective recovery-based services, teach techniques for identifying strengths-based supports., • Attend networking meetings to provide support and information on peer services and wellness initiatives., • Support staff in identifying environments that are conducive to wellness and recovery., • Lend unique insight into wellness., • Coordinate and communicate with team and department staff to discuss ongoing issues regarding access and treatment., • Knowledgeable of behavioral health systems transformation, peer culture in Philadelphia, and the Peer Support Toolkit., • Understanding of the Philadelphia Transformation Practice Guidelines for Recovery and Resilience Oriented Behavioral Health Services., • Knowledge of community resources, peer culture principles and practices, the meaning and role of peer support at each stage in the recovery process, definition of dynamics of recovery, and the Wellness Recovery Action Plan (WRAP)., • Ability to interact with staff and people at all levels in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful, and efficient, with a high level of professionalism., • Good written communication skills., • Able to work well independently and within a team., • Good verbal skills that will be required to conduct presentations, surveys, telephone contacts and focus groups., • Current certification as a Certified Peer Specialist (CPS), Certified Recovery Specialist (CRS), Certified Community Health Worker (CHW) or other related peer certification by the Pennsylvania Certification Board (PCB) is preferred but not required (newly hired individuals in this position will be required to obtain certification within the first year)., • Completed Trauma Informed Peer Support certificate of competency., • Any equivalent combination of education and community engagement experience determined to be acceptable., • Individuals who have prior lived or professional experience working with multicultural groups are strongly encouraged to apply., • Demonstrating sensitivity to mental health and substance use challenges., • Minimum of a high school diploma or GED., • Individuals who are bi-literate or bilingual in the following languages are strongly encouraged to apply (Chinese, Vietnamese, Russian, Haitian Creole, Arabic, or Spanish)., • Current certification as a Certified Peer Specialist (CPS), Certified Recovery Specialist (CRS), Certified Community Health Worker (CHW) or other related peer certification by the Pennsylvania Certification Board (PCB) is preferred but not required (newly hired individuals in this position will be required to obtain certification within the first year). PMHCC. Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law. Americans with Disabilities Act: Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case by case basis in accordance with the law.

Job Description Currently hiring for a start date of mid-June/beginning of July Job Title: Behavioral Health Technician Work Schedule: 7 AM-3 PM, 3 PM-11 PM, 11 AM-7 PM. Shifts and days are TBD. Weekends are Required. Hourly Salary Range: $21-$23 based on experience. PROGRAM DESCRIPTION: The Philadelphia Model: Addressing serious mental illness (SMI) in long-term care (LTC) will provide highly structured therapeutic residential behavioral healthcare and treatment for frail adults who are eligible for skilled nursing level of care who also have serious mental illness and who have reached maximum benefit from the mental health resources available elsewhere in the community or hospital. The program philosophy is to create a welcoming, safe, and supportive environment where frail older adults with SMI that may include other complex behavioral health needs and/or prior criminal history – and need long-term skilled nursing services – can receive the care and services needed to address their holistic needs free of stigma. A multidisciplinary team will provide both long-term care and behavioral health services in this integrated program. All team members will adhere to the WES CARE philosophy of Diversity, Equity and Inclusion and adhere to the mission to promote total wellness and provide high-quality residential health services to culturally diverse populations through a combination of compassion, innovative thinking, nimble and adaptive strategy, and engagement with clients, staff, and provider partners. GENERAL OVERVIEW OF KEY ROLES & RESPONSIBILITIES: Under the direction and supervision of the Program Director and Licensed Registered Nurses in collaboration with other licensed professionals (I.e., social worker, program psychiatrist, Nurse Practitioner), the Behavioral Health Technician provides direct, quality, cost effective behavioral health care to residents. ESSENTIAL & CORE FUNCTIONS: 1.Plans and provides behavioral health coaching to support resident’s day-to-day routine including but not limited to relationship/community support, socializations, nutritional, environmental, religious, and cultural needs under the direction and supervision of a Licensed Nurse. 2.Assists CNA in daily personal care routine i.e., feeding support, morning and bedtime routine, communication. 3.Monitors residents’ condition and assists in administering therapeutic care including medication compliance. 4.Facilitates healthy and socially acceptable behaviors while living in a community environment. 5.Reinforces positive behaviors to ensure boundaries are maintained with other residents, staff, and visitors and intervene as needed to maintain a safe environment. 6.Supports residents in meeting their clinical goals as outlined by the resident and treatment team in the individualized care plan. 7.Provides de-escalation techniques and trauma informed interactions as needed related to behaviors. 8.Participates in de-escalation of residents, and calls emergency codes, as necessary. 9.Responds to and participate in emergency codes and document resident behavior pre/post code. 10.Accompanies residents to interdisciplinary care conference and escort residents on medical, legal, and recreational activities and appointments. 11.Supervises family visits if appropriate. 12.Provides the Licensed Nurses (LPN & RN) with resident information to help evaluate care daily. 13.Observes and reports changes in residents’ behavior, physical or mental state to the Licensed Nurse. 14.Assists the Licensed Nurses in implementing the nursing process to behavior health care. 15.Provides and maintains a clean, safe environment for personnel, residents, families, and visitors. 16.Develops, leads, conducts, and participates in independent and focused group activities and teachings for residents and families, including educational and social programs. 17.Engages residents throughout the day. 18.Utilizes Electronic Health Records (EHR) system to document resident information, progress toward treatment modules/goals. 19.Performs regularly scheduled resident and environmental rounds of assigned units. 20.Responsible to assure resident’s rights and acts to prevent, identify, and report abuse. 21.Assists in orientation of new unit staff. 22.Collaborates with the interdisciplinary team and develops a rapport with co-workers that is conducive to effective teamwork and resident care. 23.Takes responsibility for personal and educational growth and development. 24.Participates in Performance Improvement and Quality Assurance activities. 25.Implements the mission, value, and philosophy of the department (in the context of the Nursing Department and facility mission, vision and values statements, philosophies, ethics, code of conduct and goals. 26.Supports and implements long-term care policies and procedures when providing care to residents and their families. 27.Performs all duties in a cost-efficient manner by the judicious use of supplies and safeguarding of equipment. 28.Other duties as assigned. EDUCATION & EXPERIENCE: 1.Must meet all Community Behavioral Health (CBH) education and experience guidelines – bachelor's degree in human services OR HS diploma / GED equivalent and 2 years’ experience (paid or unpaid) providing direct care in a human services field required. 2.12+ College credits in human services strongly preferred. 3.Must have 3-5 years’ experience providing care to older adults. 4.Current CPR certification required. 5.Previous Psychiatric or Addictions experience preferred. 6.Successful and satisfactory completion of facility orientation and a Behavioral Health Technician curriculum including feeding certification, HIV, TB, STD, De–escalation – all required for continued employment. 7.Bilingual capabilities (English/Spanish) a plus COMPETENCIES & PERSONAL CHARACTERISTICS: -Knowledge of methods to administer therapeutic care to psychiatric, mental health and/or substance abuse residents; -Working knowledge of electronic medical records and other computer applications related to the work and HIPAA (privacy). -Must be computer literate and possess strong Crisis intervention, de-escalation and verbal and written communication skills. -Must be able to: observe, assess, and record symptoms, reactions, and progress; provide therapeutic and compassionate care; work well as part of a team; maintain composure in uncertain situations; understand and follow safety procedure; demonstrate leadership qualities; maintain confidentiality; safely manage aggressive clients, verbally communicate to de-escalate a crisis and utilize effective communication skills in interacting with residents, families, visitors and coworkers. -Ability to safely carry out de-escalation techniques required. -Knowledge: Understands duties and responsibilities, has necessary skill set and technical skills. Understands program mission/values. -Decision Making: Uses effective approaches for choosing a course of action or developing appropriate solutions and/or reaching conclusions. -Relationship with Others: Demonstrates good rapport and cooperative working relationships; inspires confidence from residents, visitors, and staff by always performing in a highly professional manner and maintains professional relationships. -Customer Service: Demonstrates concern for meeting internal and external customers' needs in a manner that provides satisfaction for the customer within the resources that can be made available; shows empathy, compassion, and respect by providing resident-centered care in an insightful manner. -Communication and Interpersonal Skills: Communicate information to individuals or groups; clearly and concisely convey information orally or in writing to individuals or groups to ensure that they understand the information conveyed. Listen and respond appropriately to others. Ability to establish effective working relationships that foster organizational success. -Observation Skills: Demonstrates ability to properly recognize, monitor, analyze and recall situations. Quality of Work: Maintains high standards. ORGANIZATIONAL ACCOUNTABILITY & RELATIONSHIPS: 1.The individual is to be supervised by the WES CARE Program Director and Behavioral Health Registered Nurse ADDITIONAL RESPONSABILITIES: Perform other duties and special projects as assigned. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL and MENTAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing this job, the employee must be able to meet the physical and mental demands which may be strenuous at times. The employee must be prepared to work with uncooperative or aggressive residents. At times, the employee may be required to stand, sit, walk, reach with hands and arms, stoop, kneel, crouch, or crawl for extended periods of time. The employee must occasionally lift, push, or pull light to medium objects up to 10 lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Regularly, the employee will be required to talk, hear, and use hands. While working in client areas, the employee could be exposed to environmental hazards and contagious diseases. Knowledge of hospital health, infection control, ethics, and de-escalation policies is essential to successfully perform the functions of this position. All employees must follow the WES Infection Control policy and all federal, state, and local infection control regulations. Flexibility and scheduling are also necessary to complete required duties.

Job DescriptionLocation: Philadelphia , PA 19115Date Posted: 10/31/2025Category: Direct Care ServicesEducation: High School Diploma/GED One of our clients is seeking Direct Support Professionals (DSP) to provide services at a residential facility to low functioning consumers with IDD in the Greater Northeast Philadelphia area. Ability to commute to Greater Northeast Philadelphia REQUIRED *Compensation: NEW RATES Client's Availability Requirements: Fulltime schedules available M-F 2:30pm to 11:00pm and every other weekend *Accelerated start with proof of TB/Physical within the past 12 months *Valid Driver's License REQUIRED - having your own car/NOT Required *This is a client negotiable Temp to perm opportunity! SUMMARY OF CLIENT'S DESCRIPTION OF OPPORTUNITY • Provide support that will enhance Individuals' quality of life., • Provide personal care management to individuals with developmental disabilities., • Total Care, • Must be able to complete daily activity notes CLIENT'S REQUIRED EXPERIENCE AND EDUCATION • Minimum of a High School Diploma or its equivalent (some college preferred), • Minimum of one (1) year experience working with persons with mental and developmental disabilities, • Ability to complete and/or produce requested background clearances, • Experience in community based residential programs (preferred), • Covid Vaccination Persons with experience in the following roles are welcome to reply: Certified Nursing Assistant (CNA), Home Health Aide (HHA), Home Care, Personal Care Assistant (PCA), Companion, Caregiver, Patient Care Technician (PCT), and Direct Care Worker (DCW) DTG ADVANTAGES • Establish a relationship with one of the nation's largest referral agencies for behavioral-health and special education., • Compensation processed weekly., • Increase or decrease your schedule at your discretion: choose opportunities that best fit your schedule., • Accessibility to grow professionally., • Access to a broad array of client opportunities. DTG'S COMPANY OVERVIEW Delta-T Group has been in business for over 35 years, and connects professionals with client opportunities within the special education, social service, behavioral health, and disability sectors. Title: NE Phila. Direct Support Professional- New rate! Driver's License Req.Class: Residential AideType: INDEPENDENT CONTRACTOR 1099Ref. No.: 1215208-124BC: #DTG101 Company: Delta-T Group, Inc.Contract Contact: Contract Submit PA W2WOffice Email: Phone: 800-251-8501Office Address: 950 E Haverford Road, Suite 200, Bryn Mawr, PA 19010 About Us: Each Delta-T Group office is separately incorporated. Delta-T Group is a referral service for self-employed independent contractors seeking behavioral healthcare education and social service supplemental marketplace opportunities. Delta-T cannot guarantee any number or duration of referrals or opportunities as a result of your registration. When and if opportunities become available, you may accept or decline such referrals at your sole discretion.

Job DescriptionWho We Are We asked ourselves — What if better care didn't cost more? That's why we built Vitable: the health benefits platform making healthcare better for employers of everyday workers. We bring accessible, high-quality care to over 85 million uninsured and underinsured Americans. Unlike traditional options, our suite of health benefits is designed with real people at the center. Vitable empowers businesses to become better employers by making it easy to offer healthcare benefits to their teams. It's a better experience for employees and a smarter solution for employers. Simply put, we're built for better. We're growing rapidly and looking for eager team members who are hungry for change and passionate about delivering better care to the everyday worker. Does that sound like you? We are looking for licensed insurance agents to help our members navigate the benefits industry with a high-touch, customer-centric experience. This position will join our Client Operations Team. Vitable is a digital-first benefits platform. Members can sign up for insurance directly on our website but at times will need expert guidance. In this position, you'll be our members first point of contact when they reach out for support. Your goal will be to leverage your insurance knowledge to help our members find the best option for their unique needs. The majority of your day will be spent on the phone assisting members with their insurance enrollments and becoming an expert on the Vitable experience. Responsibilities Include But Are Not Limited To • Providing customers a seamless support experience, • Submitting applications to the carrier and owning till approval, • Helping customers navigate the healthcare system, • Quickly identifying and resolving issues for customers when transactions and experiences don't go exactly as planned, • Comprehensively documenting phone calls and emails with members in Zendesk, • Answering qualifying and benefit specific questions, • Providing phone and email coverage for our members as scheduled Experience & Qualifications When reviewing resumes we'll be looking to see that you: • Are a licensed insurance agent, • Communicate clearly and effectively in both verbal and written formats., • Demonstrate patience, empathy, and the ability to stay composed under stress., • Apply your insurance expertise to guide individuals through the process of signing up for health coverage., • Navigate and perform confidently within support or sales-based digital platforms. We Will Prioritize Candidates Who • Have experience using Zendesk, • Have 5+ State Licenses, • Are fluently bilingualBenefits and Perks, • 100% Silver Plan + Full Medical Coverage, • Dental and Vision Coverage, • 401(k) and Life Insurance, • Access to Vitable's Primary Care membership, • Unlimited PTO, • Remote-first culture with a supportive team, • MacBook and any other gear you need, • Home office setup stipend You're the kind of person who sees a broken system and asks, "How can I fix this?" Challenges don't intimidate you—they energize you. You move quickly, but with intention. You don't just get things done—you get the right things done. At Vitable, we thrive on both autonomy and collaboration. You'll have the space to own your work, make smart decisions, and lead with initiative—while knowing when to pull others in, ask questions, and build together as a team. You'll fit right in if you're: • Mission-driven and motivated by impact, • Someone who gets sh*t done (and does it well), • Curious, thoughtful, and clear on your "why", • A self-starter who figures things out, • Empathetic, honest, and genuinely cares about others, • Collaborative, but confident working independently No egos. No jerks. Just good humans doing great work. Inclusion at Vitable Vitable is an equal opportunity employer. We celebrate diverse backgrounds, perspectives, and experiences—and we're committed to building a team that reflects the people we serve. If you're excited about this role but your background doesn't match every requirement, we still encourage you to apply. We care more about potential and passion than checking every box.