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Front of House Managers are our in-house hospitality professionals who ensure daily operational excellence, overall guest satisfaction and management of the FOH team. This role participates in a variety of dimensions of the business from leading the service teams, maximizing food and beverage sales, and handling pre-shift trainings. Manage day to day restaurant and/or floor operations, and provide on-the-floor support to staff for duration of a service shift including but not limited to assigning server sections, overseeing side work, observing steps of service, and maintaining overall cleanliness/tidiness of the restaurant. Participate in interviewing, hiring, and coaching/counseling of hourly employees Ensure restaurant and venue are fully prepared and organized for daily execution of the operation Manage staffing and operations of all revenue centers, dining room and lounge, as applicable based on designated area of focus Prepare scheduling on a weekly basis Ensure maintenance of property by examining areas daily for cleanliness and maintenance needs and directed to appropriate employees to handle Resolve guest concerns and complaints with exemplary level of hospitality Perform all cash handling procedures: checking and collecting staff's cash drops, counting money in register. Check in with guests in bar and restaurant area during shift to ensure guest satisfaction and identify any opportunities Assist with staff trainings both in daily pre-shifts and monthly FOH staff service meetings Maintain pars of all printed promotional materials, comment cards, or other check presenter inserts. Demonstrate an ability to lead and motivate others, and achieve results. Empowered to make day-to-day decisions confidently both with guests, service teams and other departmental management. Demonstrate excellent interpersonal and communication skills with service teams and management. Other duties, initiatives, and tasks as per business need
Looking for a Manager MUST HAVE Bagel Job Experience Job Summary: The store manager is responsible for leading all team members in the efficient and profitable operation of a Bagel shop. He/she is responsible for managing the day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment, which provides consistent fast, efficient, and friendly service ensuring a Total Quality Experience for both our customers and team members. The store manager creates the tone and personality of the store by being an advocate of training, customer service, product knowledge and education, encouraging safe work practices, and a demonstrated commitment to our Guiding Principles and House Rules. Store Operations: Develops and executes sales and profit plans that are in-line with budgetary goals. Ensures and is accountable for profitability of the store by growing sales and controlling costs of goods, inventory levels, labor, supplies and expenses. Maintains and utilizes daily, weekly, quarterly and annual financial reporting tools. Ensures proper team member coverage, scheduling according to the needs of business while maintaining target labor costs. Oversees all cash and media management functions. Able to perform all POS duties, front and back of house functions including opening and closing procedures, coordinating with the Corporate Office as necessary. Maintains proper loss prevention standards, reviewing cash handling procedures, deposits and safe procedures. Maintains a clean well-merchandised store, following visual presentation plans and standards. Plans, executes and communicates all sales promotions and new product information effectively and efficiently. Identifies staffing, recruiting, interviewing, hiring, and training needs of qualified candidates. Facilitates on-going training and development of current staff. Promotes and practices safe work habits, identifying and resolving potential safety hazards, operational inconsistencies and any team member or customer incidents. Documents accidents, conducts initial investigation and determination of root cause in the interest of maintaining a safe work environment. Conducts monthly safety meetings ensuring team member compliance in all safety initiatives. Service: Is the Role Model for outstanding service and “owner” of the service initiative at his/her store. Pro-active in solving customer problems and satisfying customers in various situations. Ensures that all team members are committed to and demonstrate our Guiding Principles and House Rules. Ensures that all team members provide customers with efficient, friendly, superior service on a consistent basis. Consistently monitors, coaches and encourages team members to meet the Company’s service standards. Assesses and provides adequate staffing to provide efficient and friendly, superior service. Maintains high cleanliness standards consistently throughout the store in the areas of store appearance, merchandise and equipment. Product: Ensures that all Company bagel recipes and procedures are followed, maintaining the highest quality and consistent product standards. Ensures that all Company food offerings maintain the highest quality. Ensures that all team members are educated on our products and services, by developing an understanding of our various types of bagel. Training & Development: Provides ongoing training and development to all team members in the areas of operating standards, customer service and product knowledge. Demonstrates the ability to lead, effectively communicate. Builds morale and team spirit by fostering a work environment where team members input is encouraged and valued. Ensures each team member has received proper training. Continually develops team members, establishing specific performance objectives, and measuring team member performance regularly. Coaches and counsels team members for improved performance, documenting developmental plans as necessary.
Responsibilities: - Oversee daily operations of the retail store, including opening and closing procedures - Ensure excellent customer service by assisting customers with inquiries and resolving any issues - Train and supervise retail staff, providing guidance and support as needed - Monitor inventory levels and coordinate stock replenishment - Implement visual merchandising strategies to optimize product displays - Maintain a clean and organized store environment - Handle cash transactions and ensure accurate cash handling procedures - Assist with administrative tasks such as scheduling, payroll, and reporting Qualifications: - Strong math skills for cash handling and inventory management - Excellent organizational abilities to manage stock and maintain store appearance - Effective time management skills to prioritize tasks and meet deadlines - Proficient in administrative tasks such as scheduling and reporting - Knowledge of market trends and customer preferences in the retail industry - Exceptional phone etiquette for handling customer inquiries over the phone Note: Previous experience in a supervisory role within a retail setting is preferred. We offer competitive pay and benefits package. Join our team of dedicated retail professionals today! Job Types: Full-time, Part-time Pay: $20.00 - $23.00 per hour Benefits: Dental insurance Employee discount Health insurance Paid time off Vision insurance Shift: 8 hour shift Ability to commute/relocate: New York, NY 10012: Reliably commute or planning to relocate before starting work (Required) Application Question(s): What is your ideal work schedule? (Shifts are: Sun 11:30-6:30 and Mon-Sat 10:30-7:30) Experience: Customer service: 3 years (Required) Work Location: In person
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Catch N Chop is seeking an experience Floor Manager to join our team. The ideal candidate will have 3-5 years of high volume restaurant experience as well as strong food and beverage knowledge. The Floor Manager will work closely with Service and Beverage Director and assist in maintaining service standards as well as weekly beverage inventory and daily cash handling duties. This is a great opportunity for someone looking to transition from a server or bartender role into a career in management. We are a fairly new and growing restaurant with a tight knit crew of industry pros. Please reach out if you think you're a good fit! Salary is 70-80K
We are seeking a friendly, detail-oriented Barista to join our café team. As a barista, you will be responsible for crafting high-quality coffee beverages and providing excellent customer service. The ideal candidate is passionate about coffee, eager to learn, and enjoys creating memorable experiences for guests in a fast-paced environment. Key Responsibilities: - Customer Service: Greet and serve customers with a friendly attitude, take orders efficiently, and answer questions about menu items. Maintain a welcoming and clean environment. - Prepare Beverages: Skillfully prepare coffee drinks such as espresso, lattes, cappuccinos, and more, following established recipes and standards. - Food Preparation: Assist with light food preparation, such as assembling sandwiches, toasts, and pastries, while following food safety and hygiene standards. Ensure all items are prepared according to the café’s recipes and presentation guidelines. - Maintain Equipment: Operate and maintain espresso machines, grinders, and other café equipment. Perform basic troubleshooting and cleaning to ensure everything is in top condition. - Handle Payments: Process cash and card transactions accurately using the point-of-sale (POS) system. - Stock and Inventory: Keep the café well-stocked with coffee beans, milk, syrups, and other essentials .Effectively communicate with team members to ensure the workspace is ready for the next shift. Notify the manager when inventory is running low. - Maintain Cleanliness: Ensure the café is clean and organized, including workstations, equipment, and seating areas. Follow health and safety regulations. - Menu Knowledge: Be knowledgeable about all menu items, including coffee blends, flavors, and daily specials. Suggest items to customers based on their preferences. Qualifications: - Prior experience as a barista or in a café setting is a plus (not required, training available) - Strong customer service skills and the ability to work in a fast-paced environment - Knowledge of coffee and espresso preparation techniques, or a willingness to learn - Basic math skills for handling cash and processing transactions - Ability to stand for extended periods, perform repetitive tasks, and lift up to 25-30 pounds as needed for stocking, cleaning, and general café duties. - Ability to work flexible shifts, including weekends and holidays - Team player with a positive attitude and good communication skills Benefits: - Competitive hourly wage, plus tips - Opportunities for professional growth within the company - Employee discounts on food and beverages - Training and development on coffee brewing techniques
We are looking for Front of house person that want to work at a 80/90s theme fast food restaurant in our Chelsea location. If you have experience in the food industry & have a great outgoing energy then that's who we are looking for. You would need to have experience in the food restaurant industry for at least more than a year. You need to have cheerfull up lifting energy to talk to, work around technology very well, work under pressure, experience with cash register systems (we use toast), know the regulations and sanitation rules of the kitchen. A plus if you know Spanish or have food handlers certificate *this is an off the books job so it's ONLY CASH plus tips If you think you are a great fit, send your resume to see if you qualify and we will set up an interview ! compensation: 15-16 a hour depending on experience plus card tips & daily cash tips
Our business offers low-income and government aid recipients free services. The people that matter most are connected through our Lifeline programs. Job description To qualified consumers, we provide complimentary phones and tablets with unlimited plans. Get paid every week to distribute free gadgets with unlimited plans. Earn money every day. That is the best it gets, guaranteed Experience is not required! There will be provision of all training, tools, and supplies. For those who want to develop inside our organization, we also offer career advancement opportunities. Benefit Flexible schedule Flextime Bonus Daily Cash $$ **Qualification ** Must be 18 years or Over Self-motivated Good communications skill Bilingual a PLUS
Retail Holiday Sales Associate Bryant Park Holiday Market We are a manufacturer of gifts and decorative accessories that are fun and witty, currently looking for Retail Holiday Sales Associates that are equally terrific, fun and enthusiastic to serve as the cornerstone of our Holiday Shop at Bryant Park over the Holiday season October 25 –January 5 On our Team, everyone plays a critical role. Your Mission, and ours, would be to serve and inspire customers to find the perfect holiday gifts for family, friends and loved ones. We currently have the complete schedule open and we are interviewing for both full time and part time positions. To qualify, you should be the kind of person that is a self starter and can work independently. You must love the Holiday Season, and enjoy interacting with people, and above all be a great enthusiastic salesperson. You must also be the type of individual that enjoys the cold weather and dresses appropriately for it, as the shops have an open door policy no matter the temperature outside. With a range of responsibilities you need to be an expert at multi-tasking, while always having a great big smile! The role of the Retail Holiday Sales Associate is demanding and bursting with variety. Your daily tasks will include: • Open and close the shop in a timely manner. Punctuality is a must! • Present and sell products in a fun, enthusiastic and knowledgeable manner • Process and account for cash and credit card transactions • Monitor inventory and replenish stock hourly via phone to our warehouse. Check in and store inventory in appropriate drawers daily upon arrival. Candidate Qualities: Extremely resourceful and organized Posses superb presentation skills Excellent Time Management skills Detail-oriented Multi-tasking Decision-making abilities Great interpersonal communication. Prior work experience in a retail position Must be honest and reliable.
Job Title: Key Holder/Sales Supervisor Location: Bandier NYC Company: Bandier Job Overview: As a Key Holder/Sales Supervisor at Bandier, you will play a critical role in driving sales and enhancing the customer experience while supporting the management team in daily operations. You will be responsible for supervising staff, maintaining store standards, and ensuring a seamless shopping experience for our customers. Key Responsibilities: Sales Leadership: Drive sales performance by engaging with customers, providing exceptional service, and meeting or exceeding sales targets. Team Supervision: Lead and motivate the sales team, providing guidance and support to ensure effective execution of store operations and customer service standards. Inventory Management: Assist with inventory control, including receiving shipments, conducting stock counts, and ensuring proper merchandising of products on the sales floor. Customer Experience: Foster a welcoming and positive environment for customers, addressing any concerns or inquiries promptly and effectively. Store Operations: Support the management team with daily operations, including opening and closing procedures, cash handling, and maintaining store cleanliness. Training and Development: Assist in training new employees, sharing product knowledge, and promoting a culture of continuous learning within the team. Visual Merchandising: Ensure that the store presentation aligns with Bandier’s visual standards, helping to create an appealing shopping atmosphere. Qualifications: Previous retail experience required, preferably in a supervisory or leadership role. Strong interpersonal and communication skills. Proven ability to drive sales and achieve targets. Excellent organizational skills and attention to detail. Ability to lift and carry merchandise (up to 40 lbs). Flexibility to work varied hours, including weekends and holidays. Why Join Us? At Bandier, you’ll be part of a passionate team dedicated to fitness and fashion. We offer competitive compensation, employee discounts, and opportunities for career growth in a vibrant and dynamic environment.