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Engaging with customers via chat and encouraging them to place an order. You can close the sale directly on the chat and by sending an invoice using the company's system. This position is fully remote, and all you need is a strong internet connection and a phone or a laptop to be able to chat with c

Job Description tl;dr: We're building a 3D first-person adventure game where an AI companion is the core of the game. Think MiSide with LLMs, but truly integrated with gameplay, not just a RP chatbot. About Us Here at Spellbrush, we're passionate about making a good anime game. We also happen to be the world's leading generative AI studio—we're the team behind niji・journey. Our mission is simple: use AI to bring characters to life and push the boundaries of narrative-driven games. What We’re Building We’ve developed an in-house LLM storytelling system that blends AI, story, and gameplay—going far beyond shallow “chat-only” experiences. The result is an AI companion who cooperates with you in puzzles, remembers across worlds, and changes how each chapter unfolds. In-game screenshots (development build) About The Role You will join a small but extremely talented team to define a new kind of video game experience. You'll work alongside top otaku minds in the industry, including the creator of Warudo and Cytoid, a Google Deepmind veteran behind Project Astra, and top-tier AI researchers. As an early member of this team, you will have significant artistic and research freedom to shape what could become the next-generation LLM-driven storytelling experience. Why You'll Love Working With Us Impact and Ownership: As an early team member, you'll have the opportunity to push the boundaries of what's possible at the intersection of the AI, anime, and video game industry. A World-Class Team: You'll work directly with some of the best AI researchers and engineers in the world in a small, mighty, and fast-paced team. You also have the opportunity to collaborate with one of the best image and video generation model teams in the world on data collection. Unparalleled Resources: You will have a generous amount of compute to build the best possible models for anime characters. Culture: We are seeking individuals who ideally are fans of anime and the anime aesthetic. We believe in the unmatched speed of in-person collaboration. International Opportunities: We have primary research offices in downtown Akihabara, Tokyo, and San Francisco. Visa sponsorships are available for qualified candidates You may be a good fit if: You have hands-on experience in training text-to-motion or audio-to-motion models. You might have previously published papers around the topic, or have worked at an industrial lab on this and related topics. You have seen the Grok AI companion and can develop systems inspired by such an audio-synced motion-generation system. You have experience on facial motion generation Most anime character’s facial expressions are easier to generate than real people. Nevertheless, we have several magnitudes of more real human data. You’ll be a good fit if you have worked on speech-driven 3D facial animation. You have worked on real-time 3D motion generation We need to interact with the character in real time. Knowing how to make that happen in terms of motion generation will be a big bonus. You love anime and the anime aesthetic As a member of our team, you'll have the opportunity to push the boundaries of what's possible in the anime and video game industry. Ideally you're a fan of the genre. You're comfortable working on small, fast-paced teams Our engineering team is small but mighty. You'll be working directly with some of the best AI researchers and engineers in the world. We also believe in the unmatched speed of in-person teams, and prefer on-site collaboration in either our primary research office in Tokyo (downtown Akihabara) or San Francisco. Visa sponsorships are available. You can effectively balance research exploration with product-focused development Or, putting it in RL jargon, exploration and exploitation. You excel at working with research teams to synthesize high-impact needs, design and implement technical solutions, and communicate deliverables and tradeoffs.

Job Description Perplexity is an AI-powered answer engine founded in December 2022 and growing rapidly as one of the world's leading AI platforms. Perplexity has raised over $1B in venture investment from some of the world's most visionary and successful leaders, including Elad Gil, Daniel Gross, Jeff Bezos, Accel, IVP, NEA, NVIDIA, Samsung, and many more. Our objective is to build accurate, trustworthy AI that powers decision-making for people and assistive AI wherever decisions are being made. Throughout human history, change and innovation have always been driven by curious people. Today, curious people use Perplexity to answer more than 780 million queries every month–a number that's growing rapidly for one simple reason: everyone can be curious. About the Team The User Operations team at Perplexity AI is the frontline of our user experience, dedicated to ensuring that our AI-powered search and question-answering platform delivers exceptional value to our diverse user base. We work tirelessly to understand user needs, resolve issues, and gather insights that drive product improvements. Our team collaborates closely with Product, Engineering, and other departments to continuously enhance the user experience and maintain the high standards of our innovative AI technology. About the role We are seeking an empathetic and adaptable User Operations Generalist to join our dynamic team. In this role, you will be the primary advocate for our users, ensuring their success and satisfaction with our platform. You will handle a wide range of user inquiries, provide exceptional support, and contribute to the ongoing refinement of our user experience. This position offers a unique opportunity to work at the forefront of AI technology while honing your customer experience skills. Key Responsibilities • Provide outstanding customer support through various channels including email, chat, and social media, ensuring timely and effective resolution of user inquiries., • Develop a deep understanding of our AI-powered platform to effectively assist users with their questions and concerns., • Identify and escalate complex issues to appropriate teams, following up to ensure satisfactory resolution., • Collect and analyze user feedback to identify trends and opportunities for improving the user experience., • Contribute to the creation and maintenance of user-facing documentation, including FAQs, guides, and tutorials., • Assist in user onboarding processes and create educational content to help users maximize the potential of our AI platform.Qualifications, • Bachelor's degree in a relevant field or equivalent work experience., • 3+ years of experience in customer support, user operations, or a similar customer-facing role., • Exceptional communication skills, with the ability to convey complex concepts in simple, user-friendly terms., • Strong problem-solving abilities and attention to detail., • Demonstrated empathy and patience when dealing with user concerns., • Ability to multitask and prioritize effectively in a fast-paced environment., • Proficiency with CRM systems and support ticketing tools., • Basic understanding of AI and search technologies, with a willingness to learn and stay updated on advancements in the field., • Experience with data analysis and reporting tools is a plus., • Passion for technology and its potential to enhance user experiences.

Job Description tl;dr: We're building a 3D first-person adventure game where an AI companion is the core of the game. Think MiSide with LLMs, but truly integrated with gameplay, not just a RP chatbot. About Us Here at Spellbrush, we're passionate about making a good anime game. We also happen to be the world's leading generative AI studio—we're the team behind niji・journey. Our mission is simple: use AI to bring characters to life and push the boundaries of narrative-driven games. What We’re Building We’ve developed an in-house LLM storytelling system that blends AI, story, and gameplay—going far beyond shallow “chat-only” experiences. The result is an AI companion who cooperates with you in puzzles, remembers across worlds, and changes how each chapter unfolds. In-game screenshots (development build) About The Role You will join a small but extremely talented team to define a new kind of video game experience. You'll work alongside top otaku minds in the industry, including the creator of Warudo and Cytoid, a Google Deepmind veteran behind Project Astra, and top-tier AI researchers. As an early member of this team, you will have significant artistic and research freedom to shape what could become the next-generation LLM-driven storytelling experience. Why You'll Love Working With Us Impact and Ownership: As an early team member, you'll have the opportunity to push the boundaries of what's possible at the intersection of the AI, anime, and video game industry. A World-Class Team: You'll work directly with some of the best AI researchers and engineers in the world in a small, mighty, and fast-paced team. Unparalleled Resources: You will have a generous amount of compute to build the best possible models for anime characters. Culture: We are seeking individuals who ideally are fans of anime and the anime aesthetic. We believe in the unmatched speed of in-person collaboration. International Opportunities: We have primary research offices in downtown Akihabara, Tokyo, and San Francisco. Visa sponsorships are available for qualified candidates You may be a good fit if:You have published or have industry experience with LLM post-training You have a deep understanding of LLM training and evaluation with attention to detail. Bonus if your post training work is focused on roleplay. Bonus if you have worked on latency optimization. We need to interact with the character in real time. You have worked on gathering human feedback Whether that is by designing a RLHF-style voting system, or by finding implicit signals in the human-AI interaction logs. You have worked on LLM infrastructure Training LLMs requires both research and engineering. Experiences in building data processing backend, deterministic and checkpointable data loader, sharding, memory saving techniques, scalable benchmarking and checkpoint selection, are all helpful. You love anime and the anime aesthetic As a member of our team, you'll have the opportunity to push the boundaries of what's possible in the anime and video game industry. Ideally you're a fan of the genre. You're comfortable working on small, fast-paced teams Our engineering team is small but mighty. You'll be working directly with some of the best AI researchers and engineers in the world. We also believe in the unmatched speed of in-person teams, and prefer on-site collaboration in either our primary research office in Tokyo (downtown Akihabara) or San Francisco. Visa sponsorships are available. You can effectively balance research exploration with product-focused development Or, putting it in RL jargon, exploration and exploitation. You excel at working with research teams to synthesize high-impact needs, design and implement technical solutions, and communicate deliverables and tradeoffs.

Job Description Overview CTG is looking for a team of Technical Support Service Desk Agents to support an important client for a short period of time. Those interested can expect to answer a large number of incoming calls, assisting users with issues such as password resets, multifactor authentication, and application installations. This is a remote, work from home position with compensation of $25/hr. The position will provide training on Friday November 8th from 9:30 - 6 pm EST. Then the position will move to it's normal hours 11 am - 8 pm EST for coverage on Wednesday November 13th-15th. Responsibilities: • Answer a high volume of incoming calls related to end user technical support IT issues and questions., • Interact with customers via phone, email, and chat in a professional manner., • Troubleshoot problems to provide a high level of user satisfaction., • Respond to tickets and answer calls within a timely manner., • Utilize a methodical approach to identify problems, investigate causes, and recommend innovative solutions to our multi-platform environment., • Accurately document technical issues to facilitate diagnostics and prompt solutions., • Provide restorative or maintenance actions to resolve end-user problems., • Respond to end-user problems based on standard procedures., • Handle advanced technical issues such as call escalations and other issues that require a higher degree of knowledge to resolve., • Ensure systems are configured properly., • Act as a resource for more complex end-user issues., • Previous experience working from home required., • 2-3 years previous IT work experience in Desktop Support or Level 1 IT Help Desk support required., • Prior Enterprise support experience required, which includes experience with Active Directory, Multifactor Authentication (Duo or Microsoft), Citrix, and application installs., • Exceptional written and verbal skills to relay problems to tier 2 support and management., • The ability to self-monitor and self-motivate personal productivity and performance., • User-centric, team-first mindset, time management, reliable and organized., • Knowledge of Windows operating system; moderate ability in PC Repair/troubleshooting., • Excellent interpersonal skills—able to communicate effectively with employees and leaders., • High degree of patience with people and processes., • Ability to prioritize and multitask to accomplish objectives in an organized fashion., • Work hard & smart—never satisfied with the status quo; possess high expectations of what can be accomplished by self AND team. The expected base salary for this position is $25.00/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

Job Description Join Notability and shape the future of learning. We're building the next generation of tools designed not just to capture notes, but to fundamentally improve how people learn, think, and collaborate. Our app brings the natural expressiveness of paper into the digital age, empowering millions of students, educators, and professionals worldwide to organize their ideas, deepen their understanding, and achieve their goals. Our mission is simple: we help you learn. As part of our team, you'll help create experiences driven by empathy, exceptional design, and the belief that great ideas can come from anywhere—including you. Come help us make learning better for everyone. We're looking for a Technical Support Specialist to join the Notability Technical Support Team. You will work closely with our Notability users as true "frontline" specialists, focusing on being the first line of defense to the issues that are being most commonly reported. You will also work closely with the rest of our team internally by escalating certain issues, reporting on bugs, and collaborating to find solutions that best suit our users and their experience. Your responsibilities • Assist new and existing Notability users by explaining features, clarifying operating instructions, and providing troubleshooting support with our products., • Diagnose technical issues and assist with requests via user-submitted tickets via Zendesk daily, following internal processes and procedures to find the best possible solution., • Track, follow up, and escalate issues as they arise - closing out issues within certain SLAs., • Meet and exceed specific success KPIs - productivity, CSAT, responsiveness, quality score, etc., • Identify trends, report on specific issues/bugs, and communicate feedback that will help the team prioritize to improve overall user experience., • A minimum of 2 years experience in a customer support, product support, or technical support role where handling quick incoming user issues via email, phone and/or live-chat was a prominent part of your daily responsibility., • Experience with support-focused CRMs is a must - Zendesk is a huge plus!, • Excellent written, verbal, and interpersonal communication skills — you'll be representing our brand as a member of the support team., • Experience troubleshooting and providing technical support for iOS and Android devices/environments., • Driven by empathetic values - putting yourself in the shoes of our users, understanding their issues, and genuinely motivated to help., • Comfortable learning, understanding and communicating the technical aspects of applications/software - troubleshooting, debugging, reproducing issues, etc., • Experience with GitHub, Jira, Confluence, and other similar software/products., • Experience (and comfortable) with working towards and achieving measured CS success metrics - tickets per day, average CSAT, response to resolution ratio, average quality score, and more. Note: This position requires you to work in-office a minimum of 2 days per week (Tues & Thurs), and also requires weekends. This role follows a hybrid model, with a minimum of two days onsite at our downtown San Francisco office and flexibility to work remotely from home the rest of the week. How We Work Each member of our team contributes to all parts of our products. We trust each other to make decisions independently while also considering our common goals and values. We share ideas openly, and we collaborate across disciplines to ensure that our decisions make sense from all perspectives. When We Work We actively promote work-life balance. Our schedules are flexible, our hybrid policy supports remote work when it makes sense, and we have a "as long as you get your work done" approach to time off. Why You'd Love Working Here We work in downtown SF near Market Street, just a short walk from two BART/Muni stations. Our office has height-adjustable desks to help us stay limber, spacious conference rooms for both small and large team meetings, a well-stocked kitchen full of goodies, and a shuffleboard table to enjoy :). Our team is growing, collaborative and down to earth. We want everyone to do their best work and find passion in what they do. Benefits • Competitive compensation that includes base salary, bonuses and profit sharing, • Equity Awards in the form of Stock Options, • Comprehensive healthcare fully covered for you and your family including medical, dental, and vision, • Flexible work and vacation schedules, • 401k with matching contributions, • Matching gifts to nonprofits, • Public transit reimbursement, • Home workstation reimbursement, • ISP reimbursement

Job Description IT Technician at High-Growth IT Startup Cascade is a rapidly-growing MSP (managed service provider), offering tech services in the Bay Area, Los Angeles, and beyond. We provide a world-class service to high-end clients in the Financial Services industry. About the role: We're looking for a new team member who can use their technical and customer service skills to impress our client’s most critical users, learn and advance quickly, be hyper reliable & responsible, and play a key role in our company's growth. This opening is for a technician who is comfortable working on-site with VIP users in the Bay Area and remotely assisting these same VIPs during their travel. We’re looking to provide an above market compensation package for the highest level of customer service, reliability, and flexibility, so only candidates who are highly confident of their ability to provide white-glove service should apply. We are looking for someone with: • Exceptional customer service skills, including a clear communication style, very high reliability, and full ownership of all issues to complete resolution., • Demonstrable experience supporting Mac OS workstations. (PC experience is a plus), • A passion for developing hard and soft skills and career advancement., • Ownership and leadership character traits., • Ticketing system organization and upkeep experience., • The ability to be receptive and action-oriented in response to constructive feedback., • A calm and focused demeanor in high-pressure situations., • Strong professional and technical communication skills (both written and verbal)., • At least 7 years of help desk experience with evidence of growth, • At least moderate networking knowledge (DHCP, DNS, VPN, teleworker connectivity issues)., • Experience with Jamf Pro or other MDM platforms., • Optional experience supporting audio/video systems (Creston, Savant, etc.), • Working directly with our VIP clients to tackle a diverse and unpredictable range of challenges., • Providing technical support by phone, email, chat, and (as needed) in person., • Working on state of the art, high-end, cutting-edge, technical improvement projects for client VIPs., • Being available, flexible, and on-call to client VIPs with regular after-hours and/or weekend work., • Being able to work with a team to solve difficult problems., • Above-market base salary for excellent technical and communication skills., • 95% coverage for medical/dental/vision premiums and more., • 401k with employer match., • $125 monthly technology reimbursement., • $150 monthly meal stipend., • $100 healthy living expense program., • Generous reimbursement and bonuses for learning and training, including technical certifications., • Flexible working hours., • Regular work from home.