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Job Description DARCARS Lexus of Greenwich is now looking for an Automotive Business Development Representative (BDC) / Internet Sales to join our team! As an Internet Sales Representative, you’ll be the digital bridge between the dealership and our customers—helping customers make confident, informed decisions from the comfort of their homes. The Internet Rep's job is to nurture our inbound prospects by guiding them through a simple needs analysis exercise using the DARCARS Approach to Sales, providing dealership and product information, answering their questions, and linking them with a responsive in-store sales manager who will then further navigate their path to purchase. As an Internet Rep, you must ensure timely follow up and provide an exceptional experience with every interaction. For this role, you'll need: • Sales BDC Experience Required, • Excellent written and verbal communication skills, • To be computer savvy, • Strong attention to detail and organizational skills, • High energy, positive attitude, and a team-first mentality, • Ability to multi-task and manage leads efficiently, • Willingness to learn and grow in a fast-paced environment, • Availability to work evenings, weekends, and most holidays, • Previous experience in customer service, sales, or call center environments, • Automotive experience a plus, but not necessary – we provide full training!, • Comprehensive Benefits Plan including 401k, • Employee discounts on vehicle purchases, parts and service repairs, • Opportunities to join our community service initiatives, • Pull and manage leads through our CRM, • Respond promptly to inquiries via phone, text, chat, or email, • Serve as a knowledgeable first point of contact on products, services, and the DARCARS brand, • Convert online interest into in-store appointments, • Follow communication scripts to maintain consistency and quality, • Log all customer interactions in real-time, • Build strong working relationships with dealership personnel, • Meet or exceed performance goals, including response time and conversion metrics We are an equal opportunity employer & drug-free workplace. Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated. #indeedsales #indeedhigh Powered by JazzHR 0x78942Xxi

Job Description "Is your passion in retail?” We are looking for a Full Time Keyholder for our store in White Plains, NY. The ideal candidate will have prior management experience and solid working knowledge in a retail store environment. “Do you have the gift of motivating those around you?” The Keyholder will have a working knowledge of all things UNTUCKit, along with a strong ability to provide exceptional customer service. CORE VALUES- Be Kind, Own It, Work Together, Communicate, Mentor and HAVE FUN! Responsibilities • Create and ensure a cohesive work environment that inspires engagement of associates, • Possess the UNTUCKit CORE values, • Confidently execute UNTUCKit University training and participate in daily chat-in activities, • Ensure high levels of customer satisfaction through excellent sales service, • Assess customers’ needs and provide assistance and information on product features, • Create a fun, relaxed environment for customers to feel comfortable shopping, • Maintain stock room, • Open and close the store, • Actively maintain a tidy sales floor, • Remain knowledgeable on products offered and discuss available options, • Cross sell products, • Team up with co-workers to ensure proper customer service, • Proven work experience as a Sales Associate, • Basic understanding of sales principles and customer service practices, • Proficiency in Apple products and G-suite, Omni-channel POS systems, • Solid communication and interpersonal skills, • Customer service focus, • Ability to work in the store alone, • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays., • High school degree; BA/BS degree would be a plus, • Pay Range: $20-22/hour, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off ( & Public Holidays), • Short Term & Long Term Disability, • Training & Development, • Casual working environment, • Wellness Resources

We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat. Customer Service Representative (Remote Position). Reliable, respectful, and customer-service oriented.

Job Description About the Role: As a Customer Service Representative (CSR) in the retail trade industry, you will play a crucial role in enhancing customer satisfaction and loyalty. Your primary responsibility will be to address customer inquiries, resolve issues, and provide information about our products and services. By effectively communicating with customers, you will help create a positive shopping experience that encourages repeat business. Additionally, you will gather customer feedback to identify areas for improvement, contributing to the overall success of our retail operations. Ultimately, your efforts will directly impact our brand reputation and customer retention rates. Minimum Qualifications: • High school diploma or equivalent., • Proven experience in a customer service role, preferably in the retail industry., • Associate's degree in business or a related field., • Experience with CRM software and customer support tools., • Respond to customer inquiries via phone, email, and chat in a timely and professional manner., • Resolve customer complaints and issues by identifying the root cause and providing effective solutions., • Maintain a thorough understanding of our products and services to provide accurate information to customers., • Document customer interactions and feedback in our CRM system for future reference and analysis. The required skills for this position include strong communication abilities, which are essential for effectively interacting with customers and addressing their needs. Problem-solving skills will be utilized daily to identify issues and develop appropriate solutions that enhance customer satisfaction. Attention to detail is crucial when documenting customer interactions and feedback, ensuring accurate records are maintained. Additionally, familiarity with CRM software will aid in efficiently managing customer inquiries and tracking service performance. Preferred skills, such as bilingual communication, can further enhance customer interactions, allowing for a broader reach and improved service for diverse customer groups.

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Our Company will never request personal information via informal chat platforms or unsecure email.

Our Company will never request personal information via informal chat platforms or unsecure email.

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