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**Job Title: Customer Service Representative** Location: Mid-town Manhattan Company: Maxhypes Tours **About Us:** Join our dynamic team at Maxhypes Tours: A travel, tourism and hospitality company, where we create unforgettable experiences for our clients. We are seeking dedicated Customer Service Representatives who are passionate about travel, and committed to delivering exceptional service. **Key Responsibilities:** It will includes, but not limited to selling our Tour Experience Packages, ensuring full guest satisfaction with great customer service, and meeting sales targets. Client Interaction: You will engage with customers through phone, email, and in-person communications, thus providing detailed information about our products. Sales Support: Assist customers in selecting, and booking products tailored to their needs, and preferences. Problem Resolution: Address customer inquiries, and resolve issues related to bookings and/or cancellations. Product Knowledge: Maintain up-to-date knowledge of products, and company policies. Customer Follow-Up: After a Sale, you will follow up with customers to ensure their expectations were met, and gather feedback on their experiences. Documentation and Record Keeping: You will be responsible for maintaining accurate records of customer interactions, bookings, and feedback with proper handling of cash, credit card transactions, vouchers, and all devices. Promotional Activities: Inform customers about special offers, discounts, and promotions. Feedback Collection: Actively solicit customer feedback regarding their experiences, and service delivery. Collaborate with Teams: Work closely with our sales, marketing, and operations teams to ensure a seamless customer experience. Training and Development: Participate in training sessions to enhance your product knowledge and customer service skills. Qualifications: - 🤝 Strong communication and interpersonal skills - 🗣️ Fluent in English (other languages will reflect a plus) - Passion for travel and tourism - 👍🏻 Ability to handle inquiries and resolve issues effectively - 👩💼 Detail-oriented with excellent organizational skills - 👨🏫 No experience needed: training is done post hire. (Previous experience in customer service or sales is a plus) - 🧑🎓 Education: High School / College Graduate and/or equivalent Why Join Us?: At Maxhypes Tours, you will be part of a vibrant team dedicated to providing exceptional customer experiences. We value our employees, and offer opportunities for growth and development. How to Apply: If you are enthusiastic about travel, and possess a customer-centric mindset, we want to hear from you! Please submit your resume, and a cover letter detailing your relevant experience. Note:
Sales and Wholesale coordination: Coordination of sales campaigns in the showroom Conducting sales appointment during markets Development of strategic commercial plans by brand Management of specific customer requests Integration of collections on B2B platforms Development of the client portfolio for the U.S. market Organization and participation in trade shows Forecasting and budgeting by brand and client Sales data analysis and preparation of end-of-season reports Follow-up on deliveries, invoicing, and payments Showroom organization: Organize and maintain the showroom Set up collections in the showroom Assist with merchandising Maintain a comprehensive understanding of all collections to effectively represent the brands. Customer service: Welcome customers to the showroom Follow up on special customer requests (e.g., product labeling, pricing, collection information, shipping) Proactively schedule and manage showroom appointments Trade show preparation: Assist in the planning and preparation of trade shows Your profile: Previous wholesale experience required You have an interest in and understanding of the luxury and fashion industry You are proficient with the PACK OFFICE You are organized, detail-oriented, and eager to learn You thrive in a small, international team and wish to grow within a dynamic company Proficiency in French is a plus You must be able to work legally (US citizen or green card holder)
We Signature Cleaning Services Inc. invites applications for the role of General Cleaner/Porter, dedicated to maintaining cleanliness and order across diverse job sites. The successful candidate will be tasked with executing a wide range of cleaning duties, which may include but are not limited to, dusting, sweeping, vacuuming, mopping, and the maintenance of restrooms and common areas. Responsibilities will vary based on the unique needs and specifications of each location. This role demands a commitment to upholding the highest standards of cleanliness and hygiene within commercial spaces, ensuring a safe and welcoming environment for clients and visitors alike. ESSENTIAL FUNCTIONS: • Collect and Discard garbage • Sweep and mop floors; vacuum carpets; clean restrooms • Dust/wipe high touch areas • Ensure building entrance is always free of clutter • Fix minor technical issues, like changing bulbs • Report damages, call technicians and monitor repairs • Maintain stock of cleaning supplies • Place safety hazard signs in the building including wet paint and wet floor signs • Respond to any major spills or other cleaning crises • Comply with health and safety regulations