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  • Social Worker
    Social Worker
    45 minutes ago
    $60000–$62000 yearly
    Full-time
    Staten Island, New York

    Job Title: Social Worker Schedule: 40 hours per week Job Type: Full-Time Department: Workforce/ CRED Pay Type/ FLSA Status: Salaried/Exempt Effective Date: 2/2025 Reports To: Program Director of CRED, Assistant Director of Workforce and Director of Workforce Pay Range: $60,000 - $62,000 annually Note: Pay rate range is based on city, state and/ or federal contractual obligations and budgetary allowances **Job title and position title are interchangeable. Titles are based on contractual obligations as designated by funding sources. ABOUT UNITED ACTIVITIES UNLIMITED: Staten Island, NY; United Activities Unlimited, Inc. (UAU) is a community-based agency that provides a wide range of services that is inclusive from job placement, youth development programs and community outreach services to Inspire, transform, and empower individuals of all ages. UAU is responsive to the needs of diverse populations and implements programs that support positive outcomes for individuals and communities. The comprehensive nature of UAU's programming options and the emphasis on holistic services for individuals and families make UAU an outstanding resource and a pillar of support for communities. UAU is dedicated to the engagement, education, and empowerment of individuals and strives to transform individuals and communities to create a better future. EOE POSITION SUMMARY: CRED is a cohort-based vocational training program for at-risk individuals between the ages of 18-40 years old. The program provides classroom instruction, case management services, internship opportunities, and job placement services designed to help clients earn a Commercial Driver’s License and obtain employment in the transportation industry. The Social Worker will be responsible for providing comprehensive case management services including, but not limited to, mental health support, career counseling, personal guidance and development, life skills, and referrals. The Social Worker will work in both individual and group settings to help clients overcome personal and professional barriers. The individual selected for this position will be under the direct supervision of the CRED Program Director, will conduct themselves in a professional manner, and will comply with all standards set forth by United Activities Unlimited and the NYC Department of Youth & Community Development. PRIMARY JOB RESPONSIBILITIES (include but are not limited to): • Conduct intake interviews to understand each client’s individual needs, strengths, and goals., • Collect all required program documentation from clients, including enrollment, outcome, and follow-up paperwork., • Work with clients to develop an Individual Service Strategy (ISS) that reflects SMART short-and-long-term goals., • Provide case management services including regular check-ins to assess progress towards personal and professional goals., • Provide individual and group counseling, including but not limited to, mental health, behavior management, and mediation services., • Work collaboratively with other CRED staff members to conduct case planning and draft case notes according to DYCD requirements., • Refer clients in need of greater support to community based social service providers., • Maintain positive working relationships with social services agencies and other community partners to enrich programming, internship, and employment opportunities in alignment with client’s interests and ISS., • Assist other CRED staff members with conducting follow-up services, including obtaining compliance documentation from former clients., • Collect, maintain, and audit client files for completion and accuracy in accordance with DYCD and UAU policies., • Participate in team meetings, conferences, professional development trainings, and other program-related events and activities., • Work collaboratively with other CRED staff members to ensure the program meets all DYCD goals, deliverables, and deadlines., • Assist with other departmental duties and projects as needed. JOB QUALIFICATIONS: • Master's degree, required, • Must possess either a valid LMSW, LMHC or LCSW, • 3+ years of relevant supervisory experience, required, • 2+ years of experience with mental health counseling, required, • Strong problem solving, verbal and written communication skills, • Experience using Microsoft Excel/Word/PowerPoint and the G-Suite platforms, • Ability to stay organized while managing multiple assignments simultaneously, • Demonstrated ability to conduct and complete work independently, including meeting deadlines, while contributing to a collaborative team effort, • Able to effectively deliver instruction to elevate client’s transferable skills, academic proficiency, and socioemotional capacity, • Excels working in a collaborative environment to achieve target objects and outcomes, • Demonstrates understanding and value of individuals different capacities, cultures, and abilities, • Respect for diverse racial, socio-economic, ethnic, academic, religious, and cultural backgrounds and identities PHYSICAL REQUIREMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is occasionally required to stand; sit or walk. Specific vision and hearing abilities are required by this job as outlined below. • Incumbent will be scheduled based on operational need., • Standard office equipment including computers, fax machines, copiers, printers, telephones, etc., • Position is in a well-lighted office environment., • Involves sitting approximately 70 percent of the day, walking or standing the remainder., • Must be able to remain in a stationary position for at least 50% of the time., • May include working prolonged periods of time sitting at a desk and working on a computer., • The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations., • The ability to observe details at close range (within a few feet or more of the observer)., • Ability to lift 30-50 lbs as needed., • May include travel to a variety of locations, based on programming needs. Which is reimbursed in accordance with UAU’s fiscal policies and procedures UAU has attempted to accurately describe this position but reserves the right to change the same, add or delete duties outlined within the sole discretion of UAU at any time, with or without notice. This job description in no way implies that these are the only duties Including essential duties to be performed by the employee occupying this position.

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  • Marketing Executive
    Marketing Executive
    2 days ago
    $20–$25 hourly
    Part-time
    West New York

    Pay: $20–$25 per hour + Performance Bonuses We are seeking an energetic, outgoing, and self-motivated Community Outreach & Business Development Representative to help grow our business through community engagement and relationship building. In this field-based role, you will represent our company throughout the community by developing referral relationships, attending local events, and introducing our services to healthcare professionals, community organizations, seniors, and families. If you enjoy meeting people, networking, and making a positive impact, we'd love to hear from you. Responsibilities • Visit doctors' offices, hospitals, rehabilitation centers, senior centers, adult day care centers, assisted living communities, and other referral sources., • Build relationships with healthcare professionals, social workers, discharge planners, case managers, and community organizations., • Distribute brochures and marketing materials in approved locations., • Attend health fairs, senior expos, networking events, and community outreach programs., • Identify new referral sources and business opportunities., • Follow up with prospective partners and maintain ongoing relationships., • Track outreach activities and contacts using company systems or CRM., • Collaborate with management to develop outreach strategies and marketing initiatives., • Represent the company with professionalism and excellent customer service. Qualifications • Strong communication and interpersonal skills., • Friendly, confident, and comfortable speaking with new people., • Ability to work independently and manage a local territory., • Reliable transportation and a valid driver's license., • Experience in community outreach, marketing, healthcare, customer service, or sales is preferred but not required., • Bilingual candidates are encouraged to apply. Preferred Experience • Home care, • Healthcare marketing, • Community outreach, • Business development, • Outside sales, • Senior services, • Public relations Benefits • Competitive hourly pay, • Performance bonuses, • Flexible schedule, • Paid training, • Opportunity for career growth If you are passionate about connecting with people, building community partnerships, and helping expand a growing organization, we enc

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  • Independent Living Skill Training
    Independent Living Skill Training
    5 days ago
    $22–$26 hourly
    Part-time
    Staten Island, New York

    EMPLOYMENT STATUS: Part Time LOCATION: Staten Island MAIN FUNCTION: We are seeking an Independent Living Skills Trainer (ILST) to develop services individually designed to improve the ability of our participants to live as independently as possible within the community. As an ILST you will be responsible for the training, supervision of, or assistance to, an individual with self-care including: medication management, task completion, communication & interpersonal skills, socialization, sensory & motor skills, mobility, community transportation skills, problem solving, money management, ability to maintain a household. QUALIFICATIONS: Persons employed as an Independent Living Skills and Training provider must be a/an: 1. Licensed Clinical Social Worker (LCSW-licensed by the NYS Education Department);, 2. Licensed Master Social Worker (LMSW-licensed by the NYS Education Department);, 3. Individual with a Doctorate or Master of Social Work degree;, 4. Individual with a Doctorate or Master of Psychology degree;, 5. Licensed Physical Therapist (licensed by the NYS Education Department);, 6. Registered Professional Nurse (licensed by the NYS Education Department);, 7. Certified Teacher of Students with Disabilities (certified by the NYS Education Department);, 8. Certified Rehabilitation Counselor (certified as a Certified Rehabilitation Counselor (CRC) by the Commission on Rehabilitation Counselor Certification);, 9. Licensed Speech Pathologist (licensed by the NYS Education Department); or, 10. Licensed Occupational Therapist (licensed by the NYS Education Department); AND Must have, at a minimum, one (1) year of experience completing assessments of ADLs/IADLs, developing a comprehensive service plan, teaching individuals with Traumatic Brain Injury to be more functionally independent; OR Be an individual with a Bachelor’s degree and three (3) years of experience completing assessments of ADLs and IADLs, developing comprehensive service plans and teaching individuals with Traumatic Brain Injury to be more functionally independent; OR Be an individual with an Associate’s degree and five (5) years of experience completing assessments of ADLs and IADLs, developing a comprehensive service plan, teaching individuals with Traumatic Brain Injury to be more functionally independent. Any provider currently providing ILST services approved pursuant to the qualifications in the waiver prior to the most recent approval is approved to provide services under the new application. New employees/providers are required to meet the new qualifications. The grandfathering of current providers sunsets when the staff person terminates employment with the current employer. Additional Requirements: Acceptable verification of credentials related to qualifications. Applicants for this position acknowledge their ability and willingness to carry out all duties outlined in this job description. DUTIES AND RESPONSIBILITIES: • Providing necessary services as required for the participant., • Assess the participants and evaluate progress with supervisor., • Collaborate with all disciplines to plan and evaluate team goals for each participant., • Utilizing a variety of techniques and treatment plans., • Adhere to all policies and procedures when providing services to participants., • Observe and report participant progress., • Completion and submission of weekly progress notes, Individual service reports & Detailed Goal Plans, • Participate in Team Meetings Applicants for this position acknowledge their ability and willingness to carry out all duties outlined in this job description.

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  • Assistant Professor
    Assistant Professor
    22 days ago
    $110000–$130000 yearly
    Full-time
    Manhattan, New York

    There are immediate openings for licensed clinical psychologists at the CUIMC Faculty Practice Organization (FPO) in Manhattan. The Department of Psychiatry is seeking psychologists assigned to work in the CUIMC FPO. These are full-time, clinical positions in the Columbia Day Program. Primary responsibilities involve conducting group therapy utilizing empirically supported treatments, diagnostic/intake evaluations of adults, and individual treatment planning and progress monitoring with patients. Candidates should have previous experience providing outpatient treatment and working with a multi-disciplinary team. Experience and training in Dialectical Behavior Therapy (DBT) and Cognitive Behavioral Therapy (CBT) preferred. Candidates with additional experience in evidence-supported treatment delivery for trauma and/or substance use are desired. Ideal applicants will have experience, familiarity and comfort working with high-risk patients, as well as young adults and college students. Applicants should have strong interpersonal skills and the ability to work well across disciplines and function effectively as part of a multi disciplinary team. The CUIMC FPO sees a mix of private pay and managed care patients and has a particular focus on serving the Columbia medical center community, among others. We prioritize evidence-based interventions and have an array of specialized programs to best serve our patients. All positions currently allow for hybrid work, and for this position in-person work will take place on the main medical center campus in Washington Heights. Our faculty serve as part of multi-disciplinary teams with ample opportunities to learn from and consult with colleagues. There are also professional development funds available to faculty to support licensure renewals, as well as obtaining additional training, conference attendance, professional organization members, among other opportunities. The CUIMC FPO is committed to fostering a diverse and inclusive faculty and clinical service. We recognize that different backgrounds and experiences help to strengthen our department and provide better care. As part of your cover letter, if you choose, we welcome you to share how your personal and professional backgrounds would contribute to our department and mission. 1. Candidate(s) will conduct intake evaluations/diagnostic assessments of patients with psychiatric disorders and psychological distress., 2. Candidate(s) will provide group psychotherapy., 3. Candidate(s) will work closely with a clinical team, including other psychologists/social workers, psychiatrists and psychiatric nurse-practitioners., 4. Candidate(s) will have opportunities to attend case conferences, peer supervision and Grand Rounds at CUMC. Opportunities may exist for clinical supervision and teaching. Minimum Educational Requirements: • PsyD or PhD in Clinical Psychology, • New York State license required., • Candidates will be required to obtain a New Jersey license, • Graduation from an APA-accredited doctoral program in Clinical Psychology, and completion of an APA-accredited pre doctoral internship program.

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  • Behavioral Health Counselor
    Behavioral Health Counselor
    2 months ago
    $40 hourly
    Full-time
    Manhattan, New York

    Job Overview We are seeking a passionate and dedicated Mental Health Counselor with a Master of Social Work (MSW) degree to join our dynamic team. In this vital role, you will provide comprehensive mental health services, including psychotherapy, crisis intervention, and case management, to diverse populations. Your expertise will help individuals navigate mental health challenges, develop coping strategies, and achieve their wellness goals. This position offers an exciting opportunity to make a meaningful difference in people's lives through compassionate care and evidence-based practices. Responsibilities • Conduct thorough intake assessments and diagnostic evaluations utilizing ICD-9 and ICD-10 coding systems to determine client needs and treatment plans., • Deliver individual, group, and family counseling sessions incorporating modalities such as cognitive behavioral therapy (CBT), psychodynamic therapy, art therapy, dance therapy, and applied behavior analysis (ABA)., • Implement crisis management protocols and crisis intervention techniques to support clients experiencing acute mental health episodes or trauma, including PTSD care and grief counseling., • Develop personalized treatment plans focusing on behavioral health issues such as addiction counseling, chronic pain management, gender issues counseling, and working with individuals with developmental disabilities or autism., • Maintain accurate medical documentation and medical records in compliance with HIPAA regulations; ensure timely updates using CPT coding for billing purposes., • Collaborate with multidisciplinary teams on inpatient and outpatient cases; participate in clinical research studies to enhance treatment approaches., • Utilize telehealth platforms effectively to provide remote counseling sessions while ensuring confidentiality and data security. Requirements • Master of Social Work (MSW) degree from an accredited institution; valid licensure as a Licensed Clinical Social Worker (LCSW) or equivalent., • Proven experience in mental health counseling within clinical settings such as hospitals, clinics, or outpatient programs., • Strong knowledge of psychotherapy techniques including motivational interviewing, behavioral therapy, psychopharmacology basics, and crisis management strategies., • Familiarity with ICD coding systems (ICD-9/ICD-10), medical terminology, and medical documentation standards., • Experience working with children, adolescents, geriatrics, or individuals with disabilities; including special education environments preferred., • Competence in handling complex cases involving trauma, PTSD, substance use disorders, or chronic pain conditions., • Excellent communication skills with the ability to engage clients effectively through direct support or telehealth services., • Ability to work collaboratively within multidisciplinary teams while maintaining confidentiality per HIPAA guidelines. Join us in delivering impactful mental health services that empower individuals toward healthier lives! We are committed to fostering a supportive environment where your skills can flourish—making a real difference every day through compassionate care and innovative practices. Pay: Up to $40.00 per hour Benefits: • Flexible schedule Education: • Master's (Required) License/Certification: • Certified Social Worker (Required) Work Location: Remote

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  • Home Help Aide (HHA) and Personal Care Assistant
    Home Help Aide (HHA) and Personal Care Assistant
    14 hours ago
    $19.65–$21 hourly
    Part-time
    West Bronx, The Bronx

    Home Health Aide/PCA Responsibilities: • Mobility Assistance, • Medication Reminder, • Personal Care, • Light Housekeeping, • Meal Preparation & Nutrition, • Companionship & Emotional Support, • Reporting & Communication 1. Benefits: Paid sick time, health insurance, worker's compensation, unemployment insurance, signing and holiday bonuses., 2. Hourly, Live-in and Overnight Shifts., 3. Substantial Overtime - Many of our caregivers regularly earn overtime hours and greater pay., 4. Training - We provide initial and ongoing training to improve your technical and client-relation skills., 5. PTO - Paid Time Off, 6. Sign up Bonuses - $1250.00*, 7. Competitive Salaries - Highest Hourly Compensation Rate with Overtime Pay, 8. Medical, Dental & Vision, 9. Referral Bonuses - inquire within about how you can refer a friend, colleague, or loved one to I & Y Senior Care., 10. Flexible Hours - Our caregivers work a range of hours per week based on their needs., 11. Paid Weekly- Required Documents 1. U.S. Passport, Permanent Resident Card, or Valid Work Visa o If expired, please bring the extension letter or renewal documentation. 2. Social Security Card 3. State-Issued Photo ID 4. HHA or PCA Certificate 5. Two (2) Professional Reference Letters o Must be written in English only 6. Complete Physical Exam (Required) o Must be no older than one (1) year o Must be fully completed, signed, and stamped by the provider o Include the following lab results: • Rubella and Rubeola (Measles) Titers • Drug Screen • PPD (Tuberculosis Test) – must be no older than 3 months • If the PPD result is positive, a Chest X-Ray is required WE HAVE JOBS IN BRONX - MANHATTAN-BROOKLYN-QUEENS

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  • HANDS-ON KITCHEN MANAGER & RESTAURANT OPERATOR
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    HANDS-ON KITCHEN MANAGER & RESTAURANT OPERATOR
    19 hours ago
    $18–$25 hourly
    Full-time
    Canarsie, Brooklyn

    Frank’s Pizza & Halal Grill — Canarsie, Brooklyn Full-time • Long-term opportunity • Immediate start Starting pay: $18–$25 per hour based on demonstrated ability, plus applicable overtime and eligibility for 5%–20% of verified monthly operating profit We are seeking an exceptional, highly experienced restaurant professional to take responsibility for operating and rebuilding an established pizza and halal restaurant. We are willing to pay top money for top-level ability. However, top pay must be demonstrated through actual performance—not only promised during an interview or written on a résumé. The right person will begin at a rate based on experience and performance during a paid evaluation period. Someone who proves they can truly organize, improve and operate the business can quickly advance toward the top of the pay range and qualify for monthly profit sharing. This is a hands-on position This is not an office-management job. You will not be sitting around watching employees or only giving instructions. You must be ready to put on an apron, get down and dirty and work beside the pizza man every day. At the beginning, the restaurant will operate with two main workers: • One experienced pizza man, • One hands-on kitchen manager and operator The business cannot currently support separate cashiers, cleaners, dishwashers, prep cooks or assistant managers. Until the restaurant grows, the person hired must personally help cook, prep, clean, wash dishes, handle customers, answer phones, pack orders and manage the daily operation. As sales and profitability improve, additional staff can be added where financially justified. What you will handle You will take responsibility for the restaurant from A to Z, including: • Cooking and managing the halal kitchen, grill, fryer, pasta, wings, sandwiches, burgers and other menu items, • Learning the pizza station and assisting when necessary, • Completing daily food preparation, • Checking sauces, meats and prepared foods for freshness before service, • Preventing expired or spoiled food from reaching customers, • Making sure every dish tastes and looks consistent, • Handling counter customers and telephone orders, • Accepting, preparing, packing and checking online orders, • Washing dishes, cleaning equipment and maintaining clean work areas, • Opening and closing the restaurant, • Receiving and organizing vendor deliveries, • Counting inventory and ordering food and supplies, • Managing customer complaints professionally, • Maintaining food-safety and sanitation standards, • Solving daily problems without calling the owner over every small decision Build the complete restaurant system The restaurant needs someone who can create and maintain: • A complete recipe book, • Exact ingredients, measurements and portions, • Cooking instructions, times and temperatures, • Daily and weekly prep books, • Production sheets, • Portion-control charts, • Opening and closing checklists, • Daily, weekly and monthly cleaning schedules, • Temperature and food-safety logs, • Waste and spoilage logs, • Inventory sheets, • Ordering and receiving procedures, • Food-labeling, dating and expiration systems, • Employee training manuals for future staff Nobody should be guessing. Every product must be prepared according to a written standard, and every dish should taste the same each time it is ordered. Delivery platforms You will oversee Uber Eats, DoorDash, Grubhub, Slice and other approved platforms, including: • Correcting menus, prices, descriptions and item availability, • Making sure orders are accepted and prepared promptly, • Checking every order before it leaves, • Handling missing items, cancellations, refunds and complaints, • Improving preparation and delivery times, • Improving online ratings and customer satisfaction, • Helping resolve account and payout problems, • Making sure online customers receive the same quality as walk-in customers Advertising and growth You will also help grow the restaurant by: • Creating profitable specials and family packages, • Improving menu pricing and descriptions, • Promoting catering, • Posting basic social-media content, • Arranging quality food pictures, • Coordinating advertisements and promotions, • Reaching local schools, businesses and community organizations, • Increasing walk-in, pickup, delivery and catering sales, • Tracking which promotions produce profitable results, • Improving or removing weak menu items, • Helping extend operating hours when demand, staffing and profitability support it You do not need to be a professional graphic designer, but you must take responsibility for making sure promotions and advertising are completed consistently. Financial and inventory responsibility You will help control: • Food cost, • Portion sizes, • Inventory, • Waste and spoilage, • Vendor purchases, • Refunds and credits, • Receipts and invoices, • Daily and weekly reporting, • Unauthorized spending and theft The manager must provide the owner and accountant with complete access to sales, purchases, delivery-platform statements, invoices and operating records. Good-faith mistakes must be reported and corrected immediately. Theft, concealed sales, intentional falsification or deliberate manipulation of records will end the employment and profit-sharing arrangement. The owner will pay for approved repairs to the restaurant and existing equipment. Approved repairs will not reduce the manager’s earned profit-share calculation. Who we need The right candidate must: • Have proven restaurant-management or kitchen-leadership experience, • Be able to cook professionally, • Be ready to work hands-on throughout the shift, • Be willing to cook, prep, clean, wash dishes and handle customers, • Be comfortable working as part of a two-person main team initially, • Understand food safety, food cost, inventory and waste control, • Be dependable, honest, organized and hardworking, • Know how to build systems instead of relying on guesswork, • Communicate firmly and professionally, • Be available for nights, weekends and busy periods, • Be physically capable of working in a busy kitchen, • Be willing to learn pizza production, • Solve problems independently, • Want a serious, long-term opportunity, • Treat the restaurant with an owner’s mindset We are not looking for somebody who plans to stay for a few months. We want someone capable of helping operate and grow this restaurant for many years. Compensation and growth Starting pay: $18–$25 per hour based on demonstrated experience and performance. • Paid working evaluation, • Applicable overtime paid, • Fast advancement available for exceptional performance, • Profit sharing is additional compensation and does not replace regular wages, • No financial investment is required from the candidate, • The owner provides the business, equipment, inventory, approved repairs and operating capital The first 60 days will be a paid evaluation and system-building period. After successful completion, the manager may qualify for: • 5% of verified monthly operating profit: Core systems are completed, food is consistent, sanitation is maintained, delivery platforms function properly and the restaurant is profitable, • 10%: Food cost, waste, customer-service and operating targets are met, and sales show measurable improvement, • 15%: Stronger profit targets are reached, complaints decline and the restaurant requires limited daily owner involvement, • 20%: Strong profitability, consistent food, dependable operations and accurate records are maintained for three consecutive months with minimal owner involvement Existing business debt, owner withdrawals, owner compensation, personal expenses and approved repairs will not reduce the manager’s profit share. This is an employee management position with performance-based profit sharing. It does not initially include legal ownership or equity. To apply Send a serious message answering: 1. How many years of restaurant and kitchen-management experience do you have?, 2. What foods can you personally cook?, 3. Do you have pizza experience?, 4. Have you created recipe books, prep systems or training manuals?, 5. Do you understand food cost, inventory and waste control?, 6. Have you managed restaurant delivery platforms?, 7. Do you have experience with promotions or advertising?, 8. Are you willing to personally cook, prep, clean, wash dishes, handle customers and manage orders?, 9. Are you comfortable working with one other main employee initially?, 10. What days and hours are you available?, 11. Where was your most recent restaurant-management position?, 12. Why are you capable of taking full responsibility for this operation? Do not apply if you only want to supervise, sit around, give orders or collect a paycheck. We need a proven restaurant professional who is ready to put on an apron, get down and dirty, lead from the front and build a restaurant that can operate successfully for the next decade. Immediate availability preferred. Be ready to rock and roll.

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  • Crew Member
    Crew Member
    1 month ago
    Full-time
    Wayne

    Essential Duties and Responsibilities: Offers friendly service to all guests Takes customer orders, maintains fast, accurate service, and positive guest relations Operates grill and in an efficient and safe manner Ensures company standards on equipment, facility, and grounds are maintained Ensures food quality and 100% customer satisfaction Maintains the restaurant with regards to cleanliness, neatness and customer accessibility Uses the company cash register accurately and maintain proper control of company assets Works as a team member to support other restaurant employees in their duties Receive payments by cash, credit or debit cards, and gift cards Issue receipts, refunds, or change due Assist customers by providing menu information and resolving their complaints or concerns Readily identify prices of menu items and calculate bill using POS Enthusiastically greet customers entering restaurant Answer customers’ questions and provide information of store’s policies and relevant procedures about the preparation or cooking process Maintain a clean and orderly register area Mix Milkshakes and other beverages as necessary Complete other general cleaning duties such as emptying trash cans and cleaning dining area Stock and maintain fountain machine Ensures food quality at all times Other duties and responsibilities as assigned by your supervisor Qualifications - Knowledge, Skills and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Successful Candidates/Employees of this position must have a High School Diploma or GED. In addition, 1 year of experience in either a food service or retail environment is also preferred. Experience in providing customer service and a desire to grow in the food industry is strongly preferred. You must have a very hands on work style and be actively involved in all daily functions of the store. Certifications: A NYC Food Handlers License is not required to be considered for this position but is preferred. Language Ability: Good communication and interpersonal skills are required. The ability to read and comprehend simple instructions, short correspondences, and memos is necessary. The position also requires the ability to write simple correspondences and the ability to effectively communicate with co-workers and customers. This position requires that you are able to convey information effectively and accurately, vocalize clearly and loudly enough to be heard in a noisy environment and proficiently speak, read, and write the English language. Math Ability: The position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals knowledge of simple math and its application to receiving and disbursing cash. Reasoning Ability: The position requires the ability to solve practical problems and deal with a variety of situations and people. You will need the ability to apply general rules of the job to successfully solve problems that may occur without involving the manager. Strong analytical and decision-making skills are needed. Computer Skills: Must be able to operate cash register. Physical Demands: The position’s physical demands require work in a restaurant/kitchen environment with moderate to loud noise levels, varying temperature conditions and possible direct exposure to hazardous substances, such as hot oil. While performing the duties of the job, the employee is regularly required to sit, stand, travel and react quickly to deadlines, sometimes with little notice. The employee is often required to stand for long periods; walk, bend, kneel, and reach with hands boxes or food containers typically weighing 50 pounds or less, without restrictions. May be required to use stepladder. Finger dexterity is required for use of cash register. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to travel as needed. Hospitality: Actively look for ways to help customers, provide as much information as requested. Infer possible customer needs, as it may be their first experience at the restaurant. Knowledge of, quality standards of service, store policies regarding customer interaction, assessment of customer needs and customer satisfaction are all necessary. Active Listening: Give full attention to what customers are saying, be able to listen to and process the customers’ order without losing track. Social Perceptiveness: Be aware of customers’ reactions, both verbal and nonverbal, and understand why they are reacting this way. Understand the boundaries of appropriateness.

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