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  • Human Resource Compliance Manager
    Human Resource Compliance Manager
    3 days ago
    Full-time
    New York

    WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: • Positive Attitude, • Inclusion, • Social Ties, • Growth For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do. From your first day, you'll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. Our vision is to become the first truly global people-centric food & beverage brand by offering a healthy, convenient, and ambient experience when entering our universe. To achieve this, we strive to create a culture based on our company virtues and operational excellence within our four company focus areas: Ensuring Operational Requirements are upheld, a high degree of Employee Engagement , leading to delivering great Guest Experiences, and hereby ensuring a strong Financial Performance . Our unique company culture is the backbone of our company's success, which relies on our employees to adhere to and promote our company virtues: Positive Attitude , Inclusion , Social Ties , and Growth. The Human Resource Manager is responsible for HR compliance and process improvement across HQ, store, and new store openings. This role ensures adherence to federal, state, and local employment laws, maintains HR policies and handbooks, and supports wage and hour compliance, audits, and other risk mitigation activities in partnership with leadership and legal. The position also drives policy and process improvements by developing scalable HR programs, standardizing workflows, managing companywide policy rollouts, and partnering cross functionally to improve efficiency and consistency across corporate and field teams. The role also supports onboarding and corporate immersion for new HQ hires, helping ensure a consistent and effective introduction to the company's culture, systems, and ways of working. HR Compliance • Ensure compliance with federal, state, and local labor laws and employment regulations for new and existing markets, • Maintain and update HR policies, procedures, handbooks, and required postings., • Support wage and hour compliance, including meal/rest breaks, overtime, scheduling, and recordkeeping practices for hourly employees., • Partner with legal counsel and leadership on risk mitigation and compliance initiatives., • Assist with audits, unemployment claims, workers' compensation coordination, and documentation management., • Draft, maintain, and update employee handbooks, HR policies, SOPs, and workplace guidelines to ensure compliance with federal, state, and local employment laws. Policy & Process Improvement • Develop, implement, and continuously improve scalable HR processes, programs, and standard operating procedures to support organizational growth and operational efficiency., • Recommend and implement process improvements that enhance employee experience, improve manager effectiveness, and ensure consistency across field and corporate teams., • Manage companywide policy rollouts and employee acknowledgments, ensuring proper communication and documentation., • Partner cross-functionally with Operations, Payroll, Recruiting, Training, Legal, and IT teams to streamline HR workflows and improve service delivery., • Support change management efforts related to new HR programs, policies, technologies, organizational restructures, and operational initiatives., • Monitor HR metrics, employee feedback, audit findings, and operational trends to identify opportunities for continuous improvement., • Drive consistency and standardization of HR practices across corporate offices, field operations, and new store openings Employee Onboarding & Immersion Experience • Support corporate onboarding and corporate immersion programs for new HQ hires to ensure a consistent, engaging, and effective introduction to the organization., • Coordinate structured onboarding and immersion experiences that introduce company culture, values, systems, and key business functions., • Partner with cross-functional teams to deliver a seamless onboarding and immersion journey that reinforces organizational expectations and ways of working., • Continuously evaluate and improve onboarding and immersion processes to enhance consistency, engagement, and early employee success. Requirements & Qualifications • Bachelor's degree in Human Resources, Business Administration, or a related field preferred., • 3–4 years of progressive Human Resources experience, with a strong focus on HR compliance, and policy administration., • Experience supporting both hourly and corporate employee populations in a multi-location environment preferred., • Strong knowledge of federal, state, and local employment laws, including wage and hour regulations, leave laws, harassment prevention, and workplace compliance requirements., • Demonstrated ability to identify process improvement opportunities and implement scalable HR solutions., • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment., • Excellent written and verbal communication skills with strong attention to detail., • Compensation-$100,000 - $130,000 Joe & the Juice is proud to be an equal opportunity employer. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background. NOTICE OF NON-DISCRIMINATION POLICY ] ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health. We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.

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  • Assistant Manager
    Assistant Manager
    11 days ago
    $66000 yearly
    Full-time
    Manhattan, New York

    Locations: Upper West Side (10024) & Lower Manhattan (10007) A NYC Food Handler's is required Job Overview We are seeking a dynamic, service-driven Assistant Manager to join our team across two New York City locations. This role is rooted in hospitality—creating a warm, welcoming, and consistent guest experience while ensuring smooth and efficient store operations. As Assistant Manager, you will lead by example on the floor, inspiring your team to deliver exceptional service, maintain high standards, and foster a positive, guest-first environment. You will serve as a key operational leader, supporting staff, resolving issues in real time, and ensuring that every guest interaction reflects our commitment to excellence. Key Responsibilities Hospitality & Guest Experience • Lead by example to ensure exceptional hospitality is consistently delivered by you and the entire team, • Create a welcoming, service-oriented environment that prioritizes guest satisfaction and repeat business, • Handle customer inquiries and concerns with professionalism, empathy, and urgency, • Enforce company standards for customer service, cleanliness, and product quality Team Leadership & Support • Supervise, coach, and support staff during shifts to ensure smooth service and strong team morale, • Perform all responsibilities expected of a team member, stepping in wherever needed, • Cover shift call-outs when no other team member is available, • Ensure all staff adhere to uniform policies and health & safety compliance standards, • Support hiring, onboarding, training, and ongoing development of team members Operations & Store Management • Oversee daily store operations to ensure efficient, seamless service across both locations, • Serve as the first point of contact for operational issues and escalate to the Assistant Director of Operations when necessary, • Assist with opening and closing procedures, ensuring readiness and accuracy, • Enforce company standards across all areas, including cleanliness, drink quality, and overall store presentation Inventory & Compliance • Monitor and maintain store inventory, including paper goods, milk, pastries, and other essential supplies, • Oversee stock replenishment and organization to support uninterrupted service, • Ensure the store consistently meets NYC Health Department standards and regulations Financial & Administrative Duties • Manage cash handling procedures with accuracy and integrity, • Conduct bank runs, including obtaining change, making deposits, and cashing petty cash, • Support payroll processing and basic administrative tasks as needed Sales & Business Growth • Motivate the team to meet and exceed sales goals while maintaining a hospitality-first mindset, • Assist with merchandising and in-store initiatives that enhance the guest experience and drive revenue, • Support local marketing and promotional efforts to increase store visibility Requirements • Proven experience in a supervisory or Assistant Manager role, ideally in retail, café, or hospitality environments, • Strong leadership skills with a hands-on, team-first approach, • Passion for hospitality and delivering exceptional guest experiences, • Excellent communication and interpersonal skills; bilingual abilities are a plus, • Proficiency in POS systems, cash handling, and retail operations, • Experience with inventory management, purchasing, and basic administrative functions, • Strong organizational and multitasking abilities in a fast-paced environment, • Knowledge of health, safety, and sanitation standards (NYC experience preferred) Why Join Us? Join a team that puts hospitality at the heart of everything we do. This is an opportunity to grow as a leader, make a meaningful impact on both guests and team members, and be part of a collaborative, high-energy environment. We’re looking for someone who thrives on creating memorable experiences, leading with intention, and continuously raising the bar.

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  • General Manager
    General Manager
    11 days ago
    $20–$25 hourly
    Part-time
    Irvington

    We are seeking an experienced and dedicated General Manager to lead our operations at Reliable Healthcare Agency, Inc. As a General Manager, you will be responsible for overseeing all aspects of our agency's day-to-day functions, ensuring high-quality service delivery, operational efficiency, and regulatory compliance. Key Responsibilities: • Manage and supervise all operational activities, including client services, scheduling, and administrative functions., • Lead, mentor, and develop a team of healthcare professionals and support staff, including recruitment, training, and performance management., • Ensure strict adherence to all healthcare regulations, policies, and procedures to maintain the highest standards of care and compliance., • Develop and implement operational strategies to optimize efficiency, enhance service quality, and achieve organizational goals., • Oversee financial performance, including budgeting, billing processes, and resource allocation., • Foster strong relationships with clients, families, and external stakeholders to ensure client satisfaction and continuous improvement., • Implement and monitor quality assurance programs to uphold our commitment to reliable and compassionate healthcare services., • Collaborate with senior leadership to contribute to the agency's strategic planning and business development initiatives. Qualifications: • Proven experience in a management role within the healthcare or home care industry., • Strong leadership and team management skills., • Excellent understanding of healthcare regulations and compliance standards., • Exceptional organizational, communication, and interpersonal abilities., • Bachelor's degree in Healthcare Administration, Business Management, or a related field preferred. Join Reliable Healthcare Agency, Inc. and play a pivotal role in delivering outstanding healthcare services to our community.

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  • Field Manager
    Field Manager
    17 days ago
    Full-time
    Red Hook, Brooklyn

    Property Inspections • Conduct regular inspections of buildings, apartments, common areas, and grounds., • Identify maintenance issues, safety hazards, and lease violations., • Ensure properties are clean, secure, and well-maintained. Maintenance Oversight • Coordinate repairs with supers, porters, maintenance staff, and outside contractors., • Follow up on work orders to ensure timely completion., • Inspect completed work for quality and compliance. Tenant Relations • Respond to tenant concerns and complaints., • Assist with resolving maintenance issues and lease violations., • Deliver notices and communicate property updates to residents. Vendor & Contractor Management • Schedule and supervise vendors and contractors., • Obtain bids and monitor contractor performance., • Ensure vendors maintain proper insurance and licenses. Vacancy & Turnover Management • Inspect vacant units., • Coordinate apartment preparation, repairs, and cleaning for new move-ins., • Conduct move-in and move-out inspections. Compliance & Safety • Ensure properties comply with local housing regulations and building codes., • Monitor fire safety systems, emergency exits, and common areas., • Document violations and corrective actions. Administrative Duties • Maintain inspection reports and property records., • Update management software with notes, photos, and completed tasks., • Submit weekly reports to ownership and senior management. Emergency Response • Respond to after-hours emergencies when necessary., • Coordinate emergency repairs and tenant communications., • Work with local agencies during emergencies. Key Skills • Property management experience, • Strong communication and customer service skills, • Knowledge of building systems and maintenance, • Ability to manage multiple properties, • Organization and time management, • Problem-solving and conflict resolution, • Proficiency with property management software Reports To: Regional Manager, Property Manager, or Director of Operations Supervises: Superintendents, Porters, Maintenance Technicians, and Contractors (as assigned).

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  • Direct Support Professional
    Direct Support Professional
    19 days ago
    $18–$19.5 hourly
    Full-time
    Hackensack River Waterfront, Jersey City

    Hudson Milestones is searching for reliable and dedicated Direct Support Professionals (DSP). The Direct Support Professional role is a Non-Exempt position requiring ability in implementing training programs and maintaining a safe environment for adults with intellectual /developmental disabilities (I/DD) for the purpose of increasing the extent to which they are independent, integrated members of the community. All tasks must be implemented in a humane and competent manner. The Direct Support Professional role is not specific to one location, building, classroom, day habilitation or group home. The Agency reserves the right to change the employee’s work location at it’s discretion. Benefits: We offer a comprehensive benefits package for *full-time employees* that may include: • Health, dental, and vision insurance, • 401(k) with company match after one year of employment, • Paid time off (vacation, sick days, & personal time), • Family Medical Leave Other Compensation (if applicable): • Bonuses and/ or incentives at the discretion of the Agency. Job Description: The Direct Support Professional role is a Non-Exempt position requiring ability in implementing training programs and maintaining a safe environment for adults with intellectual /developmental disabilities (I/DD) for the purpose of increasing the extent to which they are independent, integrated members of the community. All tasks must be implemented in a humane and competent manner. The Direct Support Professional role is not specific to one location, building, classroom, day habilitation or group home. The Agency reserves the right to change the employee’s work location at it’s discretion. Responsibilities: • Responsible for reading, knowing and complying with all appropriate governing documents to include contracts, agency policies and procedures, State or Federal standards, specific program operations manuals and circulars both internal and external., • Ensures compliance with the agency’s Operations and Personnel Manuals and the Division of Developmental Disabilities Standards Manual., • Completes and submits in a competent, and timely manner all reports, forms, and documentation as required by the agency and Division of Developmental Disabilities., • Understands basic developmental disabilities and learning styles, using motivation techniques to help clients improve in areas with behavioral or medical challenges., • Must complete all CDS trainings and refreshers as directed., • Attend staff meetings, all other relevant meetings and training as directed., • Assist clients with goal outcomes established on the Individual Service Plan (ISP)., • Responsible for reading the ISP and working within the documented expectation for client development., • Provides a consistent means of relaying accurate and complete information to direct supervisors., • Implement behavior management strategies to promote positive behaviors and reduce challenging behaviors according to plans that are in place., • Provides training and supervision to clients in all aspects of community experience living., • Serves as a positive role model for clients and other staff., • Provides safe transportation in agency vehicles for clients as necessary., • Maintains confidentiality and professionalism when communicating with family members or group home staff, Support Coordinators and any outside agency personnel., • Maintains active, positive engagement with clients at all times., • Always ensures the safety and well-being of clients., • Provide direct care and support to individuals with disabilities or special needs., • Proactively accompany and support clients during medical appointments, ensuring relevant information is provided to the healthcare professional. Clearly and accurately communicate details from the appointment to the Residential Coordinator, Medical Compliance Officer, and/or designee., • Follow and demonstrate understanding of medication policy and procedures in the monitoring and administration of the client’s medications. Completes Medication Error Report when needed., • Ensures home, grounds, yard and van are maintained in clean, safe, and sanitary condition., • Ensures meals are prepared and planned based on clients’ individual diet, client input, and the planned menu for the month., • Ensures that the Recreation Calendar is carried out as per client input and as per the planned calendar completed each month., • Responsible for competing all required documentation to include but not limited to, daily logs, communication logs, and behavior reports., • Ensures line of sight for the individual(s) being supported is maintained and completes reports accordingly., • Responsible for adequately and completely cleaning the home during any shift worked., • Ensures that a client’s dignity is not compromised in any way., • Responsible for reporting all emergencies or unusual incidents to direct supervisor., • Cooperates with the licensee and Department staff in any inspection, inquiry or investigation. Qualifications: • Valid New Jersey Driver’s License, • High School Diploma or Equivalency, • Minimum 21 years of age Skills: • Experience with developmentally/intellectually disabled individuals, • American Red Cross CPR & First Aid Trained a plus Application Instructions: To apply, please submit your resume along with fully completing all fields of our job application form via www.hudsonmilestones.org Be sure to complete all sections of the application. Applications will be reviewed on a rolling basis until the position is filled. Note: • We are an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state, or local law, including but not limited to: race, color, religion, sex, national origin, age, physical or mental disability, genetic information, veteran status, or uniformed servicemember status., • The salary range and benefits listed above follow New Jersey’s Pay Transparency Act. Actual compensation may vary based on experience, education, and qualifications.

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  • Stylist (Retail) (Part-time)
    Stylist (Retail) (Part-time)
    1 month ago
    Part-time
    Williamsburg, Brooklyn

    Since 2015, Mejuri has reimagined what fine jewelry can be in a modern world—shifting it from a traditional gift to to a personal choice rooted in self-expression. Founded by third-generation jeweller Noura Sakkijha, the brand was built on a simple idea: fine jewelry shouldn't require a special occasion, and it should never come with guilt. It's about celebrating yourself—your style, your life, your everyday. Mejuri meets customers where they are—online, in app, and through a growing global retail footprint of 58+ stores worldwide. Mejuri is also deeply committed to doing things the right way, with responsible sourcing, sustainable practices, and philanthropic initiatives that reflect our values and long-term vision. The Role: A Stylist at Mejuri is more than a salesperson—it's a pivotal role in delivering an exceptional, personalized shopping experience that embodies our commitment to redefining luxury. As a trusted advisor to every customer, the Retail Stylist bridges the gap between beautiful jewelry and meaningful moments, ensuring every interaction reflects Mejuri's core values and dedication to excellence. Our Stylists create a warm, welcoming environment where customers feel valued and empowered to make confident choices. Through expert product knowledge, a deep understanding of style, and a passion for storytelling, you'll guide customers in discovering pieces that resonate personally while driving key performance metrics such as sales, conversion, and customer satisfaction. Stylists at Mejuri are engaging, nimble, creative and driven. Join us in redefining luxury—one customer, one team member, and one exceptional experience at a time. Customer: STACK: Lead by example and validate the quality of the in-store customer experience by communicating, training, and upholding expectations on the team on Mejuri's Steps of Selling. Services: Ensure positive customer experience and promotion of services offerings including piercing, engraving, and other offerings. KPIs: OPH, SPH, NPS (85%<) Operations: Order Fulfillment: Participate as needed the back of house flow to support in-store sales, phone sales or BOPIS, ensuring efficiency with packaging and order delivery standards. Storage & Organization: Support in maintaining organizational integrity of our BOH up to and including display inventory and sellable inventory, packaging, and all supplies. Systems & Technology: Experience using or possesses the ability to learn to use point-of-sale systems and other retail technology. Shrink: Supports in mitigating internal, external and administrative loss of product. Escalations: Participate in Identify and escalate opportunities, gaps, risks and roadblocks to store leadership. Merchandising: Merchandising. Support in ensuring that Mejuri brand standards of visual presentation, cleanliness and functionality are upheld Fixtures & Maintenance. Support with validating the integrity of all display forms, graphics, furniture, and decor items to manage costs and propel the brand, notifying appropriate teams when display tools are missing or damaged. Escalations: Flag, identify and action any inefficiencies People: Engaging: Build healthy relationships with our people and establish a positive and engaging work environment. Employee Relations: Adhere to our policies compliance practices. What you'll bring to the team: An ability to connect with all of our customers in an authentic and warm way that makes them feel comfortable and keeps them coming back. Strong verbal communication skills and active listening to effectively deliver on our customer needs and work as a team. An ability to learn and retain relevant product knowledge to suggest and style for our customers. Is able to think critically and solution in the moment to deliver on customer and business needs effectively. An ability to meet and exceed key performance indicators including SPH, Conversion, NPS, AOV, UPT. Ability to pay attention to customer feedback, trends and shares insights with management. Great attention to detail, and a highly organized working style and strong sense of initiative. Ability to work on the sales floor for extended periods of time. History of successfully participating in and contributing to a positive team working environment. Benefits at Mejuri: Paid sick days. Monthly retail bonus program. Regular feedback via performance reviews. A robust in-house retail learning program Generous product discount! #LI-Onsite Looking for the perfect next opportunity is a big decision. Mejuri recognizes the importance of pay transparency when it comes to salary ranges as it empowers individuals through the hiring process and supports them in making an informed decision. This role currently has a base pay range of $18 - $20 per hour based on a candidate's experience and qualifications. At Mejuri our success is driven by a strong commitment to our Purpose and Values. They're the foundation of our operations, defining how we show up, solve problems, and accomplish incredible things—together. Our strength comes from each team member's dedication to embracing and embodying these Values daily. This isn't merely a duty; it's a passion that defines us. They guide us in providing extraordinary experiences for our customers and fostering an innovative environment. Success, for us, means living our values relentlessly. Our values are: RAISE THE BAR | Stay Curious, Share/Seek Feedback, and Strive for Excellence CUSTOMER OBSESSED | Get close to the customer and prioritize them in our decisions EMPOWERED OWNERS | Treat the company like your own, take initiative FIND A WAY | Seek simple, creative solutions, and act fast DRIVE RESULTS | Be clear on your goals and be relentless in achieving them TEAM FIRST | Value team success over personal ego Accommodation / Accessibility: Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual's race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

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  • Hospitality & Operations Lead (Lead Barista with Lead Management Skills)
    Hospitality & Operations Lead (Lead Barista with Lead Management Skills)
    1 month ago
    Full-time
    Carroll Gardens, Brooklyn

    About Light Switch Light Switch is a neighborhood coffee shop and bar opening in Carroll Gardens, Brooklyn. By day, we serve specialty coffee, pastries and light fare. By night, we transition into a relaxed social environment serving beer, wine, spritzes and shareable food offerings. We are seeking Hospitality & Operations Leads to join our opening leadership team. These roles are responsible for helping establish service standards, training team members, maintaining operational excellence and delivering exceptional guest experiences across both daytime and evening service. Working alongside the co-founders of the business Henry and Mark. This is an opportunity to play a key role in building a new hospitality business from the start. Position Summary The Hospitality & Operations Lead is a hands-on lead role responsible for overseeing front-of-house operations, supporting daily business performance and ensuring an outstanding guest experience throughout all trading periods. This role requires flexibility to lead both coffee service and evening beverage service, while acting as a role model for hospitality, teamwork and operational execution. The successful candidate will be equally comfortable leading a busy morning coffee rush, coaching team members during service and hosting guests during evening operations alongside the rest of the team. Key Responsibilities Guest Experience & Hospitality ● Deliver exceptional hospitality and create memorable guest experiences ● Build relationships with regular guests and foster community engagement ● Resolve guest concerns professionally and confidently ● Ensure service standards are consistently executed throughout the day and evening Coffee Operations ● Prepare and serve specialty coffee beverages to company standards ● Monitor coffee quality and consistency ● Support coffee training and ongoing development of team members ● Maintain espresso equipment and coffee workstations Evening Beverage Operations ● Serve beer, wine and spritzes to company standards ● Support beverage menu development and seasonal offerings ● Maintain beverage quality, presentation and service standards ● Ensure compliance with responsible alcohol service practices Leadership & Training ● Lead shifts and act as the senior team member on duty ● Train, coach and develop hospitality team members ● Support onboarding of new hires ● Drive accountability for service, cleanliness and operational standards ● Foster a positive and collaborative team culture Operations & Administration ● Open and close the business according to established procedures ● Perform cash handling and end-of-day reconciliation ● Monitor inventory levels and communicate ordering requirements ● Assist with receiving deliveries and stock management ● Ensure compliance with food safety and health regulations Business Performance ● Drive sales through guest engagement and product knowledge ● Support achievement of labor and operational goals ● Identify opportunities to improve efficiency and guest satisfaction ● Act as a trusted partner to ownership in day-to-day operations Qualifications Required ● Minimum 2-3 years hospitality experience ● Experience in specialty coffee (experienced barista), restaurants, bars or hospitality operations ● Strong leadership and communication skills ● Proven ability to perform in a fast-paced environment ● Passion for hospitality and guest experience ● Flexible availability including mornings, evenings and weekends ● Food Handler certification Preferred ● Experience leading shifts ● Specialty coffee experience ● Wine, beer or beverage service experience ● Experience with Toast POS ● Experience in a new start-up operation. What Success Looks Like ● Outstanding guest experience across all dayparts. ● Consistent coffee and beverage quality ● Strong team culture and engagement ● Well-executed openings, closings and shift transitions ● Operational excellence throughout both daytime and evening service ● Positive contribution to the growth and reputation of Light Switch Compensation ● Competitive hourly wage ● Participation in tip pool ● Leadership development opportunities ● Opportunity for future advancement as the business grows Schedule Full-time position averaging 35-40 hours per week with a mixture of morning, daytime, evening and weekend shifts. But we are flexible depending on the individual's needs. This role ideal requires flexibility to support both coffee and evening beverage operations. Or specifically one day-part throughout the week and weekend.

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  • Head Bartender
    Head Bartender
    2 months ago
    $17–$28 hourly
    Full-time
    Gowanus, Brooklyn

    Bar Supervisor Job Opening About PKLYN: PKLYN is a beloved pickleball club in Gowanus, Brooklyn that offers an unmatched experience for enthusiasts and newcomers alike. Combining top-notch facilities with a vibrant atmosphere, PKLYN is not just a venue – it’s a community gathering place where people come to play, hang out, socialize, and enjoy exceptional hospitality. Vision for the Role: We are seeking a dynamic and motivated Bar Supervisor/Lead Bartender to lead and elevate bar operations at PKLYN – Brooklyn’s premier pickleball club. This role is central to delivering outstanding guest experiences while ensuring smooth, consistent, and efficient bar service. The ideal candidate has a passion for hospitality, experience managing teams, and is excited to innovate, implement new ideas, and continually improve how our bar enhances the overall PKLYN experience. From overseeing day-to-day operations to developing systems that uphold quality and consistency, this person will take ownership of the bar’s success and help build a social, welcoming environment that keeps guests coming back. Role & Responsibilities Bar Management: • Oversee bar operations including staff communication, inventory, and quality assurance, • Ensure compliance with health & safety regulations, including responsible alcohol service, • Maintain cleanliness and organization across the bar area, guest spaces, and storage, • Execute and uphold closing procedures to ensure consistency and accountability Guest Services: • Implement guest service standards to ensure a consistently high-quality experience, • Provide exceptional customer service, resolve inquiries, and solve problems, • Gather and analyze guest feedback to identify areas for improvement and implement changes to enhance service offerings Inventory Management: • Monitor and manage inventory levels for F&B, liquor, bar supplies, and other equipment, • Order supplies and manage vendor relationships, ensuring cost-effective, timely delivery, • Conduct regular inventory audits and send weekly inventory reports, • Perform and verify weekly cash counts, ensuring secure handling of all transactions Staff Training and Management: • Train and mentor a team of 1-2 bartenders to deliver exceptional service, • Provide on-the-floor coaching and lead by example during service shifts, • Meet regularly with PKLYN management to review team performance, provide feedback, and align on operational needs and goals, • Monitor industry trends and incorporate innovative ideas to enhance guest experience Qualifications • At least 2–3 years experience in a bar or hospitality setting, with at least 1 year in a supervisory or team lead role, • Proven ability to manage bar operations and support high-volume service environments, • Excellent leadership, communication, and interpersonal skills with customers & team, • Ability to work flexible hours, including evenings, weekends, and holidays as needed, and to commute reliably to the location (80 4th St., Brooklyn, NY 11231), • Demonstrated problem-solving skills and a keen attention to detail, • Proficiency with POS systems (we use Toast), inventory tracking software, and basic office tools (e.g., spreadsheets for ordering or budgeting), • Certifications such as TIPS or ServSafe Alcohol (or willingness to obtain upon hire), • Knowledge of pickleball is encouraged and a significant asset but is not required Compensation & Benefits The Bar Supervisor role is an hourly position that includes a blend of administrative and bartending responsibilities. Weekly hours typically range between 30–40 hours, depending on the needs of the business, events, and seasonality. These hours breakdown roughly as: • Administrative hours:, • Approx. 7 hours/week dedicated to duties like inventory management, cash-outs, scheduling support, and operational reporting. Some of these hours are scheduled consistently each week, while others are flexibly utilized, • Administrate Rate is higher ($25-28) to reflect leadership responsibilities, • Bartending hours:, • Remaining hours are spent bartending on the floor, leading shifts, and ensuring high-quality guest service during service hours, • Bartending Rate is $16-19, plus eligibility for tips To Apply Please include: • Your resume, • A very brief introduction or cover letter, • Your favorite animal (don’t overthink it) (or do?)

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