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Job Description The Revenue Cycle Coordinator - Quality supports the Quality Department by coordinating internal and external audit activities, supplying audit samples, and facilitating communication between the audit vendor and internal teams. This role ensures that selected claims are accurate and complete, tracks audit outcomes, and provides results to the Quality Educator, playing a key part in monitoring coder and provider performance and identifying trends. In addition, the Revenue Cycle Coordinator - Quality assists with departmental operations, maintains organized workflows that promote quality improvement initiatives, and collaborates with internal stakeholders to support quality‑related processes. Success in this role requires strong organizational skills, attention to detail, and effective communication abilities. Essential Functions Audit Coordination • Serves as the primary liaison between the external audit vendor and the internal Quality Department., • Prepares and submits all claims, documentation, and medical records required for vendor audits, ensuring accuracy and completeness., • Ensures all audit submissions meet vendor timelines and quality expectations., • Receives audit results and routes findings to the Quality Educator and relevant stakeholders., • Partners with Coding and other internal teams to maintain efficiency and continuity in audit workflows., • Maintains audit schedules, dashboards, tracking logs, and follow‑up timelines to support ongoing quality monitoring., • Assists in identifying patterns, risks, and recurring documentation or coding issues through analysis of audit outcomes., • Supports compilation of data used for monitoring departmental metrics and quality trends., • Collaborates with the Quality Educator to ensure audit findings inform future education and process improvements., • Acts as a central coordinator for Quality Department processes, ensuring tasks, timelines, and deliverables remain on track., • Assists in organizing and maintaining quality‑related documentation, schedules, resources, and departmental workflows., • Facilitates communication between the Quality Department and internal stakeholders—including Coding, Billing, and Operations., • Ensures timely distribution of quality updates, process changes, and required documentation., • Serves as a point of contact for inquiries related to quality processes, routing questions to the appropriate team members as needed., • Generates reports, summaries, audit extracts, and presentation materials for leadership and internal stakeholders., • Coordinates documentation and materials needed for department projects, meetings, education sessions, and quality initiatives., • Ensures secure handling, accuracy, and confidentiality of all quality‑related information., • Supports onboarding preparation for new Quality Department team members as needed. Education • Two (2) to three (3) years of experience in medical coding, billing, revenue integrity, or related quality/compliance functions., • Experience preparing or coordinating audits preferred., • Certified Professional Coder (CPC), • Certified Coding Specialist (CCS) Knowledge, Skills and Abilities • Understanding of ICD‑10, CPT, HCPCS, E/M guidelines, and coding documentation requirements., • Knowledge of revenue cycle workflows and medical record documentation structures., • Strong organizational skills with the ability to manage multiple competing deadlines., • Excellent communication skills (written and verbal) to coordinate across departments., • High level of accuracy, attention to detail, and data integrity., • Proficient in Microsoft Excel, Word, Teams, and EHR navigation workflows., • Ability to maintain confidentiality and handle sensitive information. This position may require occasional travel for meetings or training sessions Our Billing Co. offers a competitive benefits package. Pay range: $27 - $35 per hour Individual annual salaries/hourly rates will be set within job's compensation range, and will be determined by considering factors including, but not limited to market data, education, experience, qualifications, and experience, qualifications, and expertise of the individual and internal equity considerations. This position requires constant sitting in an office environment. Employees may be asked to occasionally perform other movements or physical tasks. Workplace accommodations may be available for employees in accordance with the Americans with Disabilities Act.

Job DescriptionDent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and well-being. By remaining dedicated to these values and the overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits: • Work-Life Balance (no overnight shifts), • Medical, Dental & Vision Plans, • Life Insurance, • 401(k) Retirement Plan, • Critical Illness, Accident, & Legal Plans, • Wellness Program, • Learning & Development Opportunities, • Paid Time Off, • Paid Holidays, • Free Onsite Parking at All Locations Working Schedule: Monday - Friday, 8:00am - 4:30pm Location: Amherst, NY Position Summary: A chronic care management assistant within the Chronic Care Management program coordinates and oversees patients' long-term care needs, ensuring they receive continuous support, education, and appropriate medical services. They act as a liaison between patients, healthcare providers, and community resources to improve health outcomes and quality of life. Responsibilities of Position: • Assists care managers with various tasks associated with coordinating patient care that for all patients enrolled in Dent’s CCM program., • Develop a strong understanding of the CCM program, including eligibility, enrollment process, services offered, and costs, to accurately educate and assist patients with their questions., • Answer/reply to patient text responses or phone calls and assist patients with inquiries, appointment reminders, and general information., • Prepare reports, correspondence, and other documentation as required by the CCM team., • Coordinate communication between patients, healthcare providers, and external organizations., • Assists with scheduling medical appointments, testing, and specialist referrals., • Conducts regular check-ins with enrolled patients via text or phone to assess patient needs., • Advocate for patients by ensuring access to necessary healthcare services and support systems., • Document patient interactions in Phamily and eCW systems., • Communicates daily with care management team to provide necessary support to CCM patients., • Collaborates with providers and multidisciplinary clinical staff., • Ensure confidentiality and compliance with HIPAA and other healthcare regulations., • Represents the Dent by displaying a respectful and caring manner with patients and their families. Independently problem solves and utilizes resources to obtain patient information when patient is unable to communicate and to solve complicated matters., • Performs other duties as assigned or requested. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Skills & Experience Necessary: • 2+ years prior medical assistant or medical office experience, preferably in the outpatient setting, • EMR software knowledge, • High degree of verbal communication and interpersonal skills to determine needs, provide information, instruct, and provide emotional support, • Strong planning, problem solving, organizational, verbal communication and interpersonal skills, • Working knowledge of general office equipment including fax and copy machines, multi-line phone system, and personal computer, • Ability to address and resolve conflict in a professional manner, • Ability to maintain strict confidentiality, • Ability to be flexible Working Conditions: • Moderate physical effort, including assistance to the disabled patient in transfers to and from wheelchairs, • Prolonged standing and walking periods with often bending, squatting, reach above shoulder level, crouching, kneeling, and push/pull, • Regular fine hand manipulation, • Associated health risks related to patient exposure including body fluids, • Most candidates will start within the first quartile of the pay range

Job Description Position Summary: The Account Resolution Specialist is responsible for resolving repossession, collection, and recovery of delinquent accounts placed with ACS. This includes activation, location, problem-solving funding, facilitation of payment, hiring of recovery agents, and maintaining the highest level of professionalism when dealing with clients and their customers. All duties must be carried out in compliance with federal, state, and local regulations. Responsibilities: • Treat all customers with dignity and respect., • Manage a portfolio of assigned accounts to successful resolution., • Manage a network of repossession agents and transporters, including onboarding or terminating relationships as needed., • Be available to clients and agents, which may include nights and weekends., • Investigate historical data for each debt or bill., • Find and contact customers to inquire about overdue payments., • Perform skip tracing to locate customers who have moved or lost contact with the original creditor., • Facilitate payment terms with customers in accordance with client guidelines, including recovering distressed assets or collecting balances owed., • Develop a working knowledge of credit, credit bureau reporting, and problem-solving funding resources., • Take proactive actions to encourage timely debt payments., • Process payments and refunds., • Complete client and agent invoicing., • Update account status records and recovery efforts., • Report on collection activity and accounts receivable status., • Document all recovery and collection efforts in compliance with agency standards., • Support colleagues by sharing knowledge and fostering continuous learning., • Foster a team-oriented environment to ensure collective success., • Maintain professional relationships with clients, providing updates and pricing schedules as needed., • Stay familiar with client work standards, expectations, and fee schedules., • High School Diploma or Associate’s Degree required., • 3–5 years of experience in collections or account recovery., • Expertise in skip tracing, assigning agents, negotiating fees, account resolution, and account maintenance., • Strong computer skills and familiarity with smartphones, tablets, and other technology., • Knowledge of proprietary recovery software and skip-tracing tools., • Competitive Compensation: Annual pay for this position is $60,000 plus commission, with opportunities for bonuses based on personal performance., • Health and Wellness: Comprehensive medical, dental, and vision insurance plans to support your health and that of your family., • Retirement Savings: 401(k) plan with a company contribution to help you plan for a secure future., • Work-Life Balance: Paid time off (PTO) and holiday schedules., • Professional Development: Opportunities for career growth, training, and continuous learning to support your development., • Company Culture: A positive and inclusive work environment that values teamwork, integrity, and innovation., • Employee Assistance Program (EAP): Confidential support services for personal and work-related challenges., • Flexible Work Arrangements: Hybrid work options and flexibility to help maintain a healthy work-life balance., • Additional Perks: Company-sponsored events, team-building activities, and recognition programs to celebrate employee achievements.

Job DescriptionWe are looking for an experienced Accounts Receivable Specialist to join our team in Buffalo, New York. This Contract to permanent position offers an excellent opportunity to contribute your skills in managing financial transactions and ensuring the accuracy of cash flow operations. The ideal candidate will bring expertise in accounts receivable processes, including collections, billing, and cash applications. Responsibilities: • Process and manage accounts receivable transactions to ensure timely and accurate recording of all financial activities., • Oversee commercial collections efforts, maintaining effective communication with clients to resolve outstanding balances., • Apply cash receipts to customer accounts, ensuring proper allocation and reconciliation., • Handle billing functions, including preparing invoices and verifying their accuracy before distribution., • Monitor daily cash activity to ensure proper reporting and compliance with financial standards., • Investigate and resolve discrepancies related to payments or account balances., • Generate detailed reports on accounts receivable status, providing insights to management., • Collaborate with other departments to improve processes and enhance operational efficiency., • Ensure compliance with company policies and regulatory requirements during all financial operations.• Proven experience in accounts receivable processes, including cash applications and collections., • Strong knowledge of commercial billing functions and financial reporting., • Proficiency in managing cash activity and reconciling accounts., • Excellent communication skills for client interactions and resolving account disputes., • Attention to detail and accuracy in handling financial data., • Ability to work independently and as part of a team to meet deadlines., • Familiarity with financial software and tools used for accounts receivable operations., • Understanding of regulatory requirements related to financial transactions.

Job Description COLLECTIONS SPECIALIST This is a remote opportunity; however you must be in the WNY area! Join American Coradius International LLC: A Leading Collections Agency At American Coradius International LLC (ACI), we pride ourselves on being a reputable, compliance-driven collections agency. Our fun and positive work environment, competitive compensation and benefits package, and abundant growth opportunities make us stand out. With an A+ rating from the Better Business Bureau, we have been exceeding expectations one customer at a time since 1989! Must be experienced in making outbound calls, ability to negotiate for payment arrangements and skip trace. We're looking for motivated, hardworking individuals who are dependable, have a strong work ethic and a great customer service attitude. We also offer benefits, time off, and 401K with Employer Match! Benefits: • MONTHLY BONUSES!!!, • 401(k) matching, • Dental insurance, • Health insurance, • Paid sick time, • Paid time off, • Paid training, • Receive/make a high volume of incoming/outgoing communications to encourage customer payments and cure outstanding past-due account balances, • Detailed documentation on all account activities and information to include verifications, demographic changes, and documenting calls relating to servicing of the account, • Utilizes all available skip tracing tools to establish contact with customers to arrange payment, • Review and monitor customer accounts daily to mitigate losses, • Take action on accounts needing additional attention under manager approval, • Ensure all company policies, procedures, and laws applicable to the position are maintained., • ALL employees are required to be on camera while working from a remote environment., • High School Diploma required, • At least 2 years call center/ customer service experience required., • Proven ability to multi-task and work in a demanding environment, • Exceptional knowledge of federal, state, and local laws, regulations, and rules concerning collections, • Professional and comprehensible phone voice, excellent verbal and communication skills, and proper English grammar, • Active listening skills and an ability to influence others, • Proficient computer skills using Zoom, Microsoft Word and Excel, • Ability to embrace a team environment and a culture of continuous improvement, • Competitive wage with unlimited financial growth through an uncapped monthly bonus, • A professional and stable employer dedicated to your success, • Growth opportunities—we are always looking for future leaders, • Great schedule—NO weekends, NO late nights. A healthy work-life balance, • Comprehensive benefits package, including various medical plans, dental, vision, life, accident, and disability insurance options, • Generous paid vacation time, paid personal/sick time, • 401K with employer match, • Paid holidays, • Sedentary position requires sitting 80% of the time, • ALL employees are required to be on camera while working from a remote environment., • Dual hand dexterity / repetitive use of hands 80% of the time (typing on computer and dialing phone), • Ability to speak proper English grammar and use proper telephone etiquette, • Ability to hear, • Simple/light grasping required of both hands 80% of the time, • Typical noise level for work environment (moderate noise), • Close vision required (clear vision on 15 inch or larger computer monitors) Flex schedule/Scheduling requirements: Third Party Hours of Operation Mon: 8:00AM EST – 8:00PM EST Tue: 8:00AM EST – 8:00PM EST Wed: 8:00AM EST – 6:00PM EST Thu: 8:00AM EST – 6:00PM EST Fri: 8:00AM EST – 5:00PM EST (Open 2 Friday nights 8:00AM EST – 6:00PM EST monthly) ALL EMPLOYEES MUST WORK THE FOLLOWING: • 1 NIGHT shifts per WEEK until 8:00PM EST (Mon or Tues), • 1 NIGHT shifts per WEEK 6:00PM EST (Weds or Thurs), • 1 FRIDAY NIGHT shifts per MONTH until 5:00PM EST, • 1 FRIDAY NIGHT shifts per MONTH until 6:00PM EST Employees must work a minimum of 4 hours per shift, cannot work more than 10 hours per shift and must work a minimum of 5 days per week (Saturday-Friday). Employees cannot schedule a split shift and may only work 1 shift per day. Disclaimer: The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements. ACI is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $17.00- $17.50 hourly. The actual pay offered to a successful candidate will consider a wide range of factors, including but not limited to knowledge, skills, experience, and other variable factors. ACI is an Equal Opportunity Employer.

Job DescriptionJob Title: AR Follow Up SupervisorLocation: Remote Hire Type: Direct Hire Pay Range: $28.00 - $36.00/hourWork Type: Full-timeWork Model: RemoteWork Schedule: Monday – Friday, 8am – 4:30pmRecruiter Contact: Karissa Lubberts | Pebbles | | 716-256-1259Nature & Scope:Positional OverviewThe Imagine Group is recruiting for a AR Follow Up Supervisor on behalf of our client, a leading healthcare system serving Western New York, providing comprehensive medical care through a network of hospitals, outpatient facilities, and specialized treatment centers. The organization delivers a wide range of services including emergency care, primary care, surgical services, and advanced specialty treatments. Committed to patient-centered care, the system focuses on improving community health through innovation, education, and high-quality clinical services.In this role, you will be responsible for supervising accounts receivable follow-up activities to ensure timely resolution of outstanding insurance and patient balances. You will monitor aging reports, guide staff in researching and resolving claim issues, and work closely with billing and payer representatives to secure appropriate reimbursement. Additionally, you will track team performance, implement process improvements, and ensure compliance with healthcare billing regulations and organizational policies.Role & Responsibility:Tasks That Will Lead to Your Success • Supervise the daily operations of the AR follow-up team., • Monitor accounts receivable work queues and aging reports., • Ensure timely follow-up on outstanding insurance claims., • Assign and prioritize accounts based on aging, payer, and financial impact., • Oversee staff responsible for contacting payers and resolving claim issues., • Track productivity and quality metrics for AR staff., • Review complex or escalated accounts requiring advanced payer intervention., • Monitor AR performance metrics including aging, resolution rates, and payer turnaround times., • Identify trends causing delays in reimbursement., • Collaborate with billing, coding, denial management, and registration teams to resolve claim barriers., • Conduct team coaching, training, and performance reviews., • Develop process improvements to enhance AR recovery., • Support reporting and analysis for leadership on AR performance., • Maintain compliance with payer regulations and internal revenue cycle policies.Skills & ExperienceQualifications That Will Help You Thrive, • Strong knowledge healthcare billing and payer reimbursement processes., • Knowledge of AR Follow-up workflows and payer communication., • Ability to analyze AR Aging and identify resolution strategies., • Leadership skills with the ability to motivate and develop team members., • Strong analytical and problem-solving skills., • Excellent communication and collaboration skills., • Ability to manage multiple priorities and deadlines., • Knowledge of EHR and billing systems (EPIC preferred)., • Understanding of payer appeal processes and documentation requirements., • Strong organizational and reporting skills., • Associate or Bachelor’s degree in Healthcare Administration, Business, or a related field preferred., • Minimum 3–5 years of revenue cycle experience., • Minimum 1–2 years of supervisory or leadership experience preferred., • Strong experience in denial management, appeals, and payer resolution.Preferred but not required:, • Certified Professional Biller (CPB), • Certified Coding Specialist (CCS), • Certified Revenue Cycle Representative (CRCR)

Job Description Program Summary: Child and Family Services (C+FS) Foster Care Program provides temporary, safe, and loving homes for children and supports parents/caregivers in developing the skills they need to achieve family reunification. When reunification is not possible, our program helps secure permanency through adoption. This program plays an essential role in our agency’s 150+ year mission of nurturing a healthier and more equitable Western New York. Position Summary: The Foster Parent Recruitment and Emergency Placement Specialist is a dual-role position responsible for recruiting and certifying foster parents for both general and after-hours placement needs. The Specialist also coordinates emergency placements outside traditional business hours and serves as the liaison with Erie County Department of Social Services (ECDSS) for after-hours Child Protective Services (CPS) situations. This role requires flexible availability, including the ability to respond to after-hours placements that occur outside regular business hours including weekends. During the last 12 months, there have been an average of 2 after-hours placement calls per month with an average stay of 3 days. Major Responsibilities: Recruitment and Certification • Respond to inquiries and conduct initial assessments of prospective foster parents, • Actively recruit foster parents through a variety of community engagement and outreach strategies including attendance at community events that may occur during evenings and weekends, • Coordinate and conduct informational meetings (individual and group), • Facilitate and coordinate initial and ongoing foster parent training sessions, • Become an approved National Training and Development Curriculum (NTDC) trainer within 12 months of hire, • Complete timely home study assessments and certification documentation, • Maintain accurate training and certification records for all foster homes, • Assist with planning and delivery of foster parent appreciation and engagement eventsEmergency Placement & On-Call Support, • Recruit and maintain a pool of certified emergency foster homes and monitor capacity to adhere to ECDSS contractual requirements, • Respond to and coordinate with ECDSS CPS staff and emergency foster homes for after-hours placement needs and be available for telephone consultation on a frequent basis and less frequently for in person consultation, • Regularly communicate with emergency foster homes to ensure they have adequate supplies for immediate placements of children of all ages and support the homes on a regular basis to ensure children’s needs are met, • Facilitate transitions to longer-term placements when applicable, • Must be available 24/7 to address emergency placement needs as communicated by ECDSS or the foster homes unless a preapproved backup coverage plan is in placeGeneral Support and Collaboration, • Maintain open communication with foster families, colleagues, and county partners, • Ensure compliance with all state and agency policies and procedures, • Use required database[s] and other communications protocols to share information with the team and to document foster home openings, reauthorizations, and closures, • Participate in agency quality improvement activities, • Bachelor’s in Social Work or related field; Masters in Social Work preferred, • At least two (2) years of child welfare experience required; direct experience in foster care preferred, • Flexibility to work evenings and weekends on an on-call basis required, • Experience with emergency response or crisis coordination highly preferred, • Strong communication, organizational, and assessment skills, • Demonstrated commitment to family-centered, trauma-informed care and demonstrated ability to work collaboratively with a multidisciplinary team., • Strong interpersonal skills, with the ability to build positive relationships with foster parents, program staff, and external healthcare providers., • Team player mindset with a commitment to working collaboratively within the Foster Care program and across agency departments., • Believe that foster care is a temporary arrangement meant to support children while their families work toward reunification., • Recognize that foster parents play a key role in ensuring children's health and well-being., • Must be able to access multi-level buildings including multi-level homes, • May be required to lift up to 30lbs when transporting children (infrequent), • Frequently move about inside and outside the office in reaction to situations and duties., • Must be able to remain stationary (at the desk) for extended periods of time, • Frequently communicate accurate information with coworkers, Agency staff, & candidates for employment. CFS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment. • Employer Paid Life Insurance, • Medical, Two Plan Options, • Dental, Two Plan Options, • Vision Insurance, • Wellness Program and Incentives, • Health Savings Account (HSA) and Quarterly Employer-Contributions, • Healthcare Flexible Spending Account (FSA), • Dependent Care FSA Retirement, • Employee Referral Bonus, • Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF)

Job Description STATUS: Full-Time / Non-Exempt REPORTS TO: Branch Manager LOCATION: Delaware Hertel Branch (Buffalo) HOURS: 37.5 hours per week COMPENSATION: The starting hourly wage for this position is expected to be $20.50-$21.50 per hour. The actual hourly wage will be determined based on experience and other-job related factors, consistent with applicable law. SCHEDULE*: Monday 8:30 – 4:15 / Tuesday 8:30 – 4:15 / Wednesday 9:30-4:15 / Thursday 8:30 – 5:15 / Friday 8:30 – 6:15 / Saturday 8:30 – 1:15 *Schedule may vary based on business need, Monday – Saturday, with a day off during the week. Position Overview The primary function of the Member Service Specialist (MSS) is to uncover members’ needs and make appropriate and timely suggestions of products and services to members. This is performed in person, as well as over the telephone. It is essential that the Member Service Specialist provides members with accurate information, regarding the credit union’s products and services, and responds to any questions, concerns, or complaints, in an effective and professional manner. Essential Functions Member Service Desk: • Promote and cross-sell credit union products and services that best suit our members’ needs., • Meet sales goals as determined by management., • Initiate contact with members to discuss unaddressed needs., • Ask for business referrals from satisfied members., • Display excellent interpersonal and telephone skills, with the ability to interact professionally and effectively with members face to face, and over the telephone., • Process member transaction requests accurately and efficiently. Transactions at the member service desk include, but are not limited to, loan closing, new account/product opening, certificates, renewals, etc., • Responsible for balancing daily work., • Build in next steps with members to address future needs., • Research and resolve member questions, problems, and complaints by either telephone, written correspondence or in person., • Adhere to credit union and departmental policies and procedures., • Accurately process transactions., • Adhere to credit union policies and branch/departmental procedures., • Make appropriate and timely suggestions about products and services to members., • Make effective referrals to other specialists when appropriate. Other • Update and document information learned about members on the system., • Prepare workstation at the beginning of each day and ensure proper inventory of supplies throughout the day., • Assist in various duties upon management’s request., • Participate in special projects as assigned by management., • Work overtime when requested by management. Qualifications Education/Experience: An equivalent combination of the following: • High School Diploma/Equivalency required., • Minimum one-two years’ prior Teller experience., • Prior sales experience preferred. Skills • Strong math and keyboarding skills., • Effective communication skills, including listening skills, to build relationships and member loyalty., • Excellent interpersonal skills to create positive member experience., • Ability to cross-sell products and services., • Strong attention to detail and excellent organizational skills. Working Environment • Must be able to sit and or stand for an extended period of time in a normal office environment., • Occasional lifting required., • In compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act) and the statute’s regulations, applicants must be eligible to register as a Mortgage Loan Originator (MLO). Candidates being considered will be subject to a credit check and fingerprinting. EQUAL OPPORTUNITY EMPLOYER: The Summit Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability. Subject to the compliance requirements of all related federal regulations, including but not limited to; the Bank Secrecy Act (BSA), Anti Money Laundering (AML), Information Security and Privacy policies and procedures. Employees complete annual BSA, AML, Information Security, Privacy, and other job-related training requirements as established by the Summit and within deadlines. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Job DescriptionAbout the Role The Caring Together Respite Care Specialist plays a vital role in supporting older adults and their caregivers. This position provides compassionate, short‑term care and supervision designed to ensure safety, comfort, and meaningful social engagement. By offering respite services, the specialist helps caregivers rest, recharge, and maintain stability at home-while promoting dignity, independence, and connection for the individuals served. If you are dedicated, patient, and passionate about supporting older adults in a community setting, we invite you to join our mission-driven team. Key ResponsibilitiesDirect Support & Engagement • Provide caring, respectful supervision and support to older adults in a community-based environment., • Promote dignity, independence, and personal choice for all participants., • Accompany participants on community outings and facilitate meaningful daily activities., • Assist with menu planning and meal preparation as needed., • Build trusting, supportive relationships with program participants and caregivers.Safety, Compliance & Participant Well‑Being, • Ensure protection from abuse, neglect, mistreatment, and exploitation by following all agency policies., • Maintain a clean, safe, and healthy environment, including housekeeping and basic maintenance tasks., • Comply with agency Safety Policies, Corporate Compliance standards, and HIPAA regulations., • Transport participants safely when required, using available agency resources., • Report all incidents or accidents promptly and complete necessary documentation.Communication & Team Collaboration, • Promote open communication among staff, volunteers, participants, and caregivers., • Implement program plans and activities provided by the supervisor., • Participate in staff meetings, agency committees, and trainings as assigned., • Demonstrate commitment to the agency mission, outcomes, and core values.Documentation & Administrative Responsibilities, • Complete accurate and timely documentation, including daily notes, attendance, inventories, and timesheets., • Review records for accuracy and quality assurance when directed., • High School diploma or GED., • Minimum of 1 year documented experience with special populations., • Ability to obtain and maintain required trainings/certifications including First Aid/ CPR,