Vice President, Head of Human Resources
2 days ago
New York
Job Description About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures OVERVIEW: The Vice President of Human Resources & Labor Relations is a critical leadership role responsible for overseeing all aspects of the HR function within the Credit Union. This role contributes to achieving MCU’s overall mission and goals by driving strategic human capital programs that serve to attract and retain talent, support inclusion and diversity, drive a best-in-class culture, ensure the efficient operations of the HR Team, and achieve competitive performance in the market. Responsibilities: Specific duties include, but are not limited to, the following: • Oversee Talent Acquisition, Employee and Labor Relations, as well as the outsourced HR Operations function., • Recommend and align with executive leadership on long-term goals; identify strategies to support business goals through human resources and culture., • Manage the entire employee life cycle: recruiting, onboarding, employee engagement, employee relations, performance management, compensation, and off-boarding., • Collaborate with senior leadership to ensure organization HR policies and procedures are updated, communicating and enforcing organization values in compliance with all legal and organizational requirements, standards and procedures., • Provide guidance, advice and counseling to HR team and leaders on all HR-related matters., • Partner with the business leaders to investigate unfair labor practices, mediate workplace conflicts, and prepare and attend grievances and arbitrations., • Develop and sustain a positive working relationship with shop stewards, union officials and union staff and adhere to terms of labor contracts., • Lead the Employee Relations function to address employee concerns, conflicts, complaints, and grievances in a timely manner to resolve issues effectively., • Manage and track all employee and labor relations data; conduct quantitative and qualitative analysis as needed., • Establish and maintain talent market expertise, including a comprehensive view of credit union institutional employment trends to assist in developing MCU recruiting/forecasting staffing needs., • Oversight of workforce management processes/procedures including contractors, temporary staffing and internship programs., • Perform job analysis, classification studies, and audits. Collaborate with organizational leadership to drive automation where possible and ensure ongoing process improvement., • Oversee all performance evaluations systems and feedback processes, ensuring compliance with policy and procedure., • Oversee all compensation and benefits programs including salary structures, bonus plans, health & wellness programs, and employee recognition. Evaluate and adjust these programs as necessary to remain competitive., • Develop and maintain processes and procedures for all HR functions., • Establish and manage HR metrics and reporting systems to provide insights into the HR function’s effectiveness, enabling data-driven decision making., • Promote diversity, equity, and inclusion initiatives throughout the organization, fostering a culture of respect and belonging. Partner with the DEI Council, as needed, to provide an independent review on programs., • Lead, mentor and manage an agile and efficient human resource team., • Maintain compliance with federal, multi-state and local laws., • Maintain records, reports, and logs in accordance with applicable laws., • Demonstrate initiative in determining new or modifying existing HR policies and procedures and effectively communicating them to the executive team and employees., • Performs other duties as assigned. Requirements: • Bachelor’s Degree or equivalent; or eight to 10 years of related work experience., • Proven experience as a senior leader in HR with a minimum of five years in a managerial capacity., • SHRM-CP preferred., • Extensive employment relations/law knowledge, prior CBA/union experience strongly preferred., • Knowledge of HRIS/Applicant Tracking Systems, position management, and best practice recruiting process workflows., • Thorough knowledge of multiple human resource disciplines, diagnosis, employee and union relations, diversity, performance management, and federal and state employment laws. Competencies: • Excellent verbal and written communication., • Excellent interpersonal skills and conflict resolution abilities., • Exceptional time management and prioritization skills., • Strong strategic thinking, problem solving, and decision making abilities., • Strong presentation skills., • Microsoft Office Suite: Word, PowerPoint, Outlook & Excel., • Meticulous attention to detail., • Ability to interact with diverse groups in a professional manner., • Must be able to work under pressure and be available to work flexible hours., • Highly ethical. Leadership Competencies: • Proven ability to manage change, • Capacity to take calculated risks and innovate, • Experience in setting vision and strategy, • Lead by example and encourage team in developing adaptability, • Successful in communicating effectively, • Prioritizes developing others, • Thinking that values diversity and difference, • Proven ability to build and maintain relationships at all levels of the organization, • Skilled at managing effective teams and work groups that default to action, are accountable, and take ownership of work Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. What we can offer you: Competitive compensation, medical and dental benefits. 401K with employer match Flexible paid time off We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.