Trabajos customer assistant en Anchorage, Alaska - Page 2Crear alertas

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Competitive salary, • Dental insurance, • Health insurance, • Paid time off, • Training & development, • Vision insurance Full Time Positions Available (Base Rate: $20.00 per hour. Employees are eligible for an additional $2.00 differential per hour during mobile drive assignments.) Are you interested in being a part of the collections team? Performing screenings and phlebotomy of blood donors. Includes taking vitals, asking health history questions to donors, and performing collection of blood. No experience required. Paid On-The Job training. Position Title: Mobile Donor Services Technician Department: Collections Reports To: Mobile Collections Manager Position(s) Supervised: None POSITION SUMMARY Performs screening and phlebotomy procedures at mobile blood drives or at BBAK location as assigned by Team Manager or designee. Works in conjunction with other team members to provide a pleasant, safe and professional donation environment while following appropriate procedures as qualified and competent to perform. ESSENTIAL DUTIES AND RESPONSIBILITIES Primary Donor Screening Responsibilities: • Register potential blood donors using the BECS program., • Review Donor History Forms (DHF) for completeness; evaluates donors medical history for suitability as a blood donor. Consults with RN/Medical Director as indicated., • Takes vital signs; performs finger stick for hematocrit., • Performs confidential interview with donors; instructs the donor regarding the Interview Response Section (IRS) of the DHF and in Life Trak., • Ensures that the donor has read and understands the pre-post donation instructions., • Performs daily, monthly and quarterly quality control procedures per standard operating procedures (SOPs)., • Serves as a resource for donor inquiries., • Maintains a clean and orderly work area., • Restocks supply items necessary for donor screening., • Considers all blood donor and personnel information confidential., • Represents the Blood Bank of Alaska (BBAK) in a professional manner at all times., • Performs other duties as assigned.Primary Phlebotomy Responsibilities:, • Performs phlebotomy procedures on blood donors according to SOPs and as trained and qualified to perform., • Maintains aseptic work area; sterilizes instruments per SOP., • Restocks supply items necessary for phlebotomy procedures., • Performs quality control procedures per SOP., • Considers all blood donor and personnel information confidential.Primary Team Member Responsibilities:, • Participates as an active member of the team by positively communicating with the Team Leads and the Collections Manager., • Participates in all aspects of team duties to include registration, screening, phlebotomy and donor recruitment as assigned by Team Leads and the Mobile Collections Manager. QUALIFICATION REQUIREMENTS To perform this job successfully, each essential duty (as listed above) must be performed satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Able to stand for long periods of time and lift up to 50lbs. GENERAL KNOWLEDGE, SKILLS AND ABILITIES • Maintain the confidentiality of donors and personnel., • Demonstrated ability to provide excellent customer service skills., • Ability to work as part of a team., • Excellent attention to detail., • Ability to represent the Blood Bank of Alaska in a professional manner at all times. EXPERIENCE No experience required. Prior experience working in a blood bank preferred. Prior experience performing phlebotomy in a in a medical setting strongly preferred. Demonstrated work experience in an environment utilizing skills attained through one of the approved certification processes. CERTIFICATES, LICENSES, ETC. Preferred but not required is one of the following certifications: National Phlebotomy Certification, Certified Medical Assistant, Certified Nursing Assistant, or Emergency Medical Technician. Other certifications will be evaluated on an individual basis. Prior military/blood banking other experience may be taken into consideration in substitution of a certification. Drivers license required. WORK ENVIRONMENT Potential hazard due to exposure to blood or other potentially infectious materials. The Blood Bank of Alaska follows OSHA Bloodborne Pathogens Standards in the workplace. Hours of work will vary according to the schedule of blood drives. Will be required to work an irregular schedule, with some long hours on occasion.

Job Description Crowne Plaza Anchorage-Mid-town managed by Northwest x Southern Hospitality (NSH) is currently interviewing people for Chief Engineer/Maintenance Manager! Summary of position: This position is responsible for the management, planning, and execution of the daily activities associated with the Maintenance Department and for maintaining the guestrooms, public space, exteriors, restaurants, bars, and all back of house areas. Acts as Safety Director and implements and/or participates in all Fire, Life, and Safety related training and programs required by applicable state and federal law. Represents the property in developing and maintaining new business relationships with key vendors and peers. Manage relationships with other NSH and related properties and sales associates through the efficient use of property related data management systems. Interview, select, train, supervise, counsel, discipline and participate in the evaluation of maintenance staff team members for the efficient operation of the department. Qualifications: High school diploma or equivalent GED; degree in hospitality or related field of study preferred Must have at least 5 or more years of experience in the hospitality field Previous experience as a hotel manager, assistant manager, or hotel department manager required Demonstrate excellent organizational skills, communication skills, and problem-solving skills Proven customer service experience as a manager; strong guest-focused mentality Comprehensive knowledge of facility management trades and operations with basic knowledge/understanding of electrical, plumbing, carpentry, and mechanical systems on the job Advancement: Most importantly, we are passionate about our people. We're not just interested in today. We also prepare our employees for the future. When you work at one of our properties, you'll be able to work your way up the ladder. Teamwork: Experience what it feels like to be part of an empowered team. Be inspired by those around you to be your best each day. Work-Life Balance - We are committed to ensure that our team members experience the reward of hospitality, while also sustaining a routine that suits their lifestyle. Paid Holidays - 6 Paid Holidays after one year of service (upon hire for salaried team members) New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day Both PTO and Sick leave allows Team Members to have home life balance for any reason, such as vacation, rest and relaxation, their own or a family member's illness or health concern, personal pursuits, or any qualifying reason under applicable sick and safe time laws. Paid Time Off - (PTO) is available to all Team Members after one full year of service. You begin accruing from day one! The amount of PTO you can accrue increases the longer you work with us. Sick Leave - Available for Team Members employed in Oregon or Washington after 90 days of employment. Bereavement Jury/Witness Duty Community Volunteer Events Social Event Outings Health and Wellness - These benefits typically begin on the first day of the month following sixty (60) days of full-time employment. (The specific eligibility criteria and waiting periods are defined by each benefit in their applicable plan documents.) Insurance coverage is typically not available to those Team Members deemed to be part-time (working less than thirty (30) hours) and seasonal Team Members (those deemed to be employed less than six (6) months). Medical and Prescription, Vision Dental Employee Assistance Program Hostcare 100% Company Paid Life Insurance 401(k) Retirement Plans With Match Leave of Absence Perks - More than just a paycheck! Team Member Travel Discounts Entertainment Industry Discounts Snack of the Month Monthly Team Member Recognition Service Recognition Awards Incentive Programs Referral Bonuses Direct Deposit Earned Wage Access Retirement Planning To learn more about our company please visit our web site at Northwest x Southern Hospitality is an Equal Opportunity Employer, offering employment opportunities to all qualified persons without regard to race, color, national origin, disability, religion, age, sex, veteran status, or other classifications protected by law.

Job DescriptionSalary: DOE CTS EXPECTED BEHAVIORS: CTS is looking for more people who believe that the following behaviors are fundamental to any job: • Always doing the right thing, • Creating meaningful value, • Leaving things better than you found them, • Empowering people, • Building community JOB SUMMARY: The Administrative Assistant (Intern) will work as a team member within a specified operating unit of a selected department or entity. This on-the-job training opportunity is for individuals who are seeking to advance their knowledge within a career field, acquire new skills, and grow their professional network. The Intern will undertake activities and assigned projects of varying levels of complexity assisting with various clerical duties and special projects and initiatives. Chugach Tribal Services (CTS) administers this internship program on behalf of Chugach Alaska Corporation (CAC). The program is specifically designed for Shareholders and Descendants of the Chugach Alaska Corporation (CAC), with the goal of building long-term career pathways in cultural stewardship and heritage preservation. ESSENTIAL DUTIES: • Provides administrative support to the department under the mentorship of a senior staff member., • Undertakes tasks and projects designed to acquire new skills and knowledge in a career field., • Networks with Chugach leaders and shareholders when possible., • Maintains digital and hardcopy filling systems, including but not limited to creating, organizing, sorting, tracking, scanning, indexing, and uploading various records in accordance with retention policies., • Conducts periodic file reviews to ensure quality standards are maintained., • Supports community and regional shareholder events., • Attends all program participant meetings., • Performs other related work as assigned. JOB REQUIREMENTS: Mandatory: • Chugach Alaska Corporation (CAC) Shareholder or descendant of a CAC shareholder., • High school diploma or equivalent., • Enrolled in or previously attended college with a 2.0 GPA (C or better)., • Six (6) months of administrative/customer service experience., • Completed Talent Bank Profile at portal.chugachregion.com, • Demonstrated intermediate skills in the use of Excel, Word, and Outlook., • Valid state Drivers License with an acceptable driving record., • Ability to pass a pre-employment background check. Knowledge Of: administrative procedures, policies and practices, operation of common office machinery including copiers, fax machines, computers. Ability To: learn new technologies,maintain strict confidentiality; organize and prioritize projects and complete in accordance with established deadlines; adapts to changing priorities; perform duties in a timely manner; balance multiple tasks and deal with interruptions; communicate effectively orally, via phone, and in writing with a broad audience; demonstrates the ability to work with a team or independently with little or no supervision; maintain good working relationships with all coworkers and the general public; use good judgement; communicate with a variety of people in a courteous and professional manner; maintain attention to detail; and maintain a professional appearance and work presentation. CTS is committed to fostering an inclusive and equitable workplace. CTS is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. Internal Program Paperwork: Qualification is contingent upon successful completion of Internship Program documentation. Applicants must complete anInternship Applicationand submit to Chugach Tribal Services Workforce Development at .

Job Description MSS is seeking to contract a Nurse Practitioner (NP) or Physician Assistant (PA-C) to perform Compensation & Pension Exams (C&P) for our military Veterans at various sites through the USA. • Length: 6-12 months (option to extend), • Start Date: ASAP quick credentialing to train/onboard, • Hours: Mon-Fri, Full Time/40 hours per week, • Location: Anchorage, AK Your services support the Veterans Benefits Administration Medical Disabilities Examinations program. Veterans are scheduled for appointments at contracted facilities for compensation and pension exams and embeds practitioners in facilities as needs warrant. Dedicated facilities are in areas where there is a large Veteran population with the potential for high volume. • The compensation and pension exam helps the VA answer questions about Veterans' current health. The practitioners will not decide the percent of disability or rating, develop treatment plans, or prescribe medication., • Completed documentation is sent to the VA for final determination on all disability claims., • Prior to the exam, the practitioner reviews a Veteran's medical or mental health history, using electronic bookmarks that highlight the portions applicable to the Veteran's claimed condition., • The practitioner is guided through a web-based examination form in Client's Provider Portal to capture the Veteran's responses during the exam., • Electronic exam documentation is known as a Disability Benefits Questionnaire (DBQ) and must be submitted promptly within 48 hours of each appointment., • The number of DBQs completed per exam will vary based on the Veteran's claimed conditions., • Administrative time is provided to complete exam documentation and ensure timely submission., • The documentation is reviewed by a team of medical professionals to ensure contract compliance and guarantee the verbiage aligns with customer requirements., • Requests for changes or corrections to exam documentation must be submitted within 48 hours of the appointment., • Review pertinent medical history documentation and provide one-time, non-treatment compensation and pension exams for Veterans., • The Practitioner will capture responses during the exam through a web-based examination form; all documentation will be completed electronically., • Completed exams are sent to the U.S. Department of Veterans Affairs for disability award determinations. Common exams include musculoskeletal, cardio, and respiratory Ancillaries (X-rays, labs, EKGs, PFTs, ABIs) may be ordered and will be conducted on location or nearby Education/Qualifications Qualified candidates must have a master's degree in Nursing (NP) or successfully completed an approved Physician Assistant (PA) program. Primary care experience is required. Qualified candidates must be actively licensed and able to work independently and as part of a team, have good interpersonal skills and a willingness to be flexible and adapt to changing situations. Candidates must possess basic computer skills. *Compensation exam or VA experience is preferred, but not required. Module Training is provided. Please send your CV along with the best date/time to schedule a call to discuss this contract opportunity. We look forward to working with you, as you work to serve America's Heroes.

Job Description Case Manager BASIC FUNCTION: Performs a variety of administrative functions. Process and maintain consumer files and data base, ensure consumers files are in compliance with State and Federal Regulations ESSENTIAL DUTIES AND RESPONSIBILITIES • Primary contact for Consumers/Legal Representatives/Guardians and family members, • Prepare documentation and attend Consumers initial and annual assessments, • Process New Consumer intake documentation, • Request Verification of Diagnosis (VOD) from consumers doctor(s), • Request/Process Consumer supplies per request to venders (Geneva Woods ext.), • Request/Process Consumer products such as Life Line Services, • Fax completed documentation to the State of Alaska to process information, • Complete Consumers sample timesheet (PCA/Waiver) for signature, • Prepare Personal Care Assistant Tool (PCAT) signature page/fax to the State of Alaska, • Assist Consumer with hiring/terminating Personal Care Assistant(s)/Caregivers, • Participate in consumers Fair Hearings, • Write and process expedited assessments and amendments, • Process incoming and outgoing transfers, • Schedule and attend Home Visits with Consumers two times per year, • Facilitate Consumer meetings ensuring that all necessary program information, training and agency policy/procedures as reviewed as needed., • Ensure program compliance, safety procedures contracts, and State and Federal regulations., • Handle confidential and sensitive information with poise, tact, and diplomacy, • Complete Critical Incident Reports/fax to the State of Alaska within 24 hours, • Organize and prioritize a large volume of information and assignments, including paper and electronic filing through network server, • Work independently and within a team on special and ongoing projects when necessary, • Projects a positive image of the organization and conducts them self professionally at all times, when dealing with internal and external colleagues, consistent with the values and culture of the organization., • Perform all other duties as assigned, • Strong interpersonal skills and customer service, • Must have knowledge of the HIPAA laws of 1996 to maintain and safeguard confidential medical and personal records, • Knowledge of various Microsoft software applications, such as Microsoft Word, Microsoft Excel., • Must be able to type 65 WPM, • Multi-line phone, copiers and fax machines, • Effective written and oral communication skills, • Ability to consistently be at work and on time, • Ability to maintain a confidential working relationship, • Excellent personal organizational skills, • Ability to follow oral and written instructions, • Must have a high school diploma or GED with 2 years experience in the Healthcare Field, • Must be at least eighteen years of age and have a valid Alaska Drivers License, • Must be able to pass a Criminal Background Check, • Must have a high level of interpersonal skills to handle sensitive and confidential situations., • Position continually requires demonstrative poise, tack, and diplomacy, • Must be able to interact and communicate with individuals at all levels of the organization., • Must have knowledge of a variety of computer software applications, word processing, spreadsheets, database and presentation software (Microsoft Outlook, Word, PowerPoint and Excel), • Ability to work in an office setting, • Prolong sitting, • Position may require extended hours including evenings and weekends, • Competitive Pay, • Paid Time Off, • Healthcare, • Dental, • Vision, • Life Insurance, • Health Savings Account, • 401K Savings Plan Note: The above statements are intended to describe the general nature of the work performed. These statements are not to be construed as an exhaustive list of all responsibilities, tasks and skills required of an employee in this position. HAHOC reserves the right to require that other tasks be performed when warranted (for example by emergencies, changes in personnel or workload, corporate reorganization, or technical development). Hearts & Hands Of Care, Inc is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex, national origin, age, disability, marital status, changes in marital status, pregnancy, and parenthood. Powered by JazzHR Z0MR9Ey8t0

Job Description Nurse Practitioner / Physician Assistant Relocation Package or $10,000 Sign-On Bonus Join our vibrant team at Atlas Medical in Alaska, where every day brings new opportunities to make a real difference! As a Full-Time Nurse Practitioner or Physician Assistant, you'll enjoy the excitement of working onsite, building genuine relationships with our clients, and contributing to their health and happiness. Picture yourself collaborating with a team that values creativity, humor, and a customer-centric approach-where problem-solving is not just encouraged but celebrated! With a competitive pay range of $130,000- $180,000/annually, this 1099 position ensures that your talents and hard work are rewarded generously. As a team member you'll be able to enjoy benefits such as Flexible Schedules, Competitive Salary, and Referral bonuses and Aegis Bucks. If you're ready for a role that balances fun with purpose, this is your chance to thrive in a healthcare environment that values integrity and trust. Join us in making healthcare an enjoyable experience! Atlas Medical: Who We Are Character-Experience-Trust Atlas Medical - an Aegis Healthcare Company, is growing our Team! If you value: Compassionate Caregiving, Helping Patients Heal at Home, Autonomy, A Supportive TEAM Culture, Professional and Personal Respect, Flexible Work Schedules, Excellent Benefit Package. Why DO PEOPLE FEEL LOVE AND SUPPORTED AT ATLAS? Tech Provided: iPad or MacBook depending on role Gear Provided: Clinical Bags & Care Supplies Atlas Medical is unlike any other residential healthcare provider company! Character: We do the right thing, even when no one is watching. Experience: We leave a positive lasting impression always. Trust: We do what we say we will do and are 100% accountable. What it's like to be a Nurse Practitioner/Physician Assistant at Nurse Practitioner/Physician Assistant Step into a rewarding role as a Medical Provider on our Atlas Medical Care Team, where your mission is to deliver mobile on-site primary care to vulnerable patients in assisted living and senior communities. In this dynamic position, you'll autonomously manage complex healthcare scenarios, addressing the challenges of multiple co-morbid conditions with confidence. Beyond medical care, you'll play a crucial role in educating patients and their families on self-care, disease management, and end-of-life discussions. Collaboration is at the heart of our team approach, as you will work closely with facility staff and our Atlas Patient Care support teams. With a strong emphasis on quality measures and upholding confidentiality, you'll embody our core values of Character, Experience, and Trust, ensuring high standards of care while making a meaningful impact in the lives of those we serve. Would you be a great Nurse Practitioner/Physician Assistant? To thrive as a Medical Provider on our Atlas Medical Care Team, you'll need a blend of essential skills and experience. A minimum of one year of primary care experience is vital, along with valid licensure as a Nurse Practitioner or Physician Assistant in your state of practice. The ability and desire to work independently are key, as you'll be driving between various communities to deliver care. Proficiency in using an EMR system is required to streamline patient documentation. Strong verbal and written communication skills are crucial for effectively educating patients and collaborating with facility staff. Excellent time management abilities will help you navigate your schedule seamlessly. Additionally, you must be able to pass a Criminal Background Check, possess current CPR certification, and provide proof of a negative TB test, ensuring you maintain the highest standards of care and safety for our patients. Our team needs you! If you think this job is a fit for what you are looking for, great! We're excited to meet you! Atlas is a division on Aegis Healthcare, together WE CELEBRATE DIVERSITY, are committed to fostering an inclusive environment for all employees and have a Zero Tolerance policy for workplace discrimination. PCHHC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Must be able to pass Background & Drug Screen Disclaimer.

Job Description POSITION SUMMARY The Supportive Services for Veteran Families (SSVF) SSVF Case Manager will be responsible for the case management of a portfolio of Veteran families who have experienced or are at risk of homelessness. The SSVF Case Manager will work closely with each family on their caseload to help them achieve long-term housing stability in the shortest time possible. The SSVF Case Manager will connect the family with SSVF temporary financial assistance and help the family to obtain and utilize other available resources and benefits. The SSVF Case Manager is also responsible for developing and implementing a client-defined, goal-oriented Housing Stability Plan for each family on their caseload. We are committed to fostering professional growth by offering a Case Manager Career Development Pathway. CSS provides the training and support needed for case managers to develop their skills, earn certifications, and promote through the career pathway from Case Manager I to IV. Case Managers may be hired as Level 1 or Level 3 depending on qualifications. Case Manager I (Entry-level) • Education: High School Diploma or GED, • Experience: 1 year as a CSS Assistant Case Manager or in a related direct service role, • Education: Bachelor’s degree in social work, human services, counseling, or related fields (or 4 years of applicable experience), • Experience: 4 years of relevant experience equivalent to a CSS Case Manager, • Training: Certification as a Counselor Technician or Chemical Dependency Counselor (Levels I or II) required ABOUT US CSS is a Catholic human and social services agency and behavioral health care provider that welcomes people of all faiths through its programs and employment. We provide help for our Alaskan neighbors through a variety of supportive service programs, including emergency shelter, food stability, housing, case management, and refugee assistance. CSS empowers individuals and families on their path to permanent stability, creating thriving communities for all. Located in Anchorage, Alaska, CSS is a nationally accredited organization through the Council on Accreditation (COA), which recognizes that CSS provides high quality services that meet best practice standards in the social service field. Mission: To promote the physical, spiritual and mental welfare of persons in need in the community. This mission is achieved by: • Offering charitable assistance to those in need, especially persons who are poor, • Developing and conducting programs to strengthen and support families and the dignity of the human spirit, • Administering the Corporal Works of Mercy and Gospel of Jesus Christ as defined by the magisterium of the Roman Catholic Church and envisioned by the traditional concepts of Catholic Social Teaching and Action through the laity, • And advocating for social justice for the common good of all ABOUT OUR PROGRAM/DEPARTMENT Supportive Services for Veteran Families (SSVF) is a case management program for homeless, or at-risk for homelessness, Veterans and their families. SSVF Case Managers will assist you with identifying and addressing barriers, increasing self-sufficiency, and securing permanent housing. We work closely with the VA and other community service providers to ensure that our clients are connected with any and all resources available to them. We serve Veterans in the Anchorage Municipality and in the Matanuska-Susitna Borough. REQUIRED COMPETENCIES Ability to serve individuals from diverse backgrounds, cultures, ideologies, and faiths. Ability to work and thrive in a team environment. Ability to take initiative, and work independently. Ability to communicate effectively both verbally and in writing. Excellent critical thinking skills. Excellent organizational and record keeping skills Knowledge Requirements: • Knowledge of and ability to practice SSVF core concepts; Housing First, Crisis Response, and Client Choice., • Knowledge of and ability to practice trauma-informed care., • Experience working with individuals experiencing/at risk of homelessness. Experiencing working with individuals in crisis., • Knowledge of available community resources in the Anchorage and MATSU region, especially resources serving Veterans and people experiencing homelessness/people at risk of homelessness., • Knowledge of housing resources in Anchorage, Landlord/Tenant Laws and Fair Housing Regulations in Alaska, • Knowledge of client confidentiality practices., • Fully proficient in Microsoft Office., • Experiencing using Apricot, Intacct, and AKHMIS software., • Proficient to expert level data entry skills. Maintains a caseload of households in the SSVF Program. Works with households to assess housing needs, and provides case management and financial assistance to address those needs. Assists clients to secure housing if they are experiencing homelessness. Utilizes Housing First and Motivational Interviewing approaches to engage and work with Veteran households. In collaboration with Veteran households, develops Housing Stability Plans, and connects households with additional VA and community resources to meet their identified needs in the shortest time possible. Assists clients in accessing and maintaining entitlements and benefits. Establishes and maintains collaborative working relationship with community resources; attends and participates in appropriate community resource meetings and events. Participates in street and shelter outreach to identify homeless Veterans and present the SSVF Program as an alternative to homelessness. Completes thorough intakes and eligibility screenings with referred clients. Enters client data and case notes into the Homeless Management Information System (HMIS). Maintains accurate and complete records for each household’s case management file. Completes eligibility and recertification requirements in a timely manner. Adheres to policies and procedures outlined in the SSVF Program Manual. Travels independently in Anchorage as needed; must be able to transport persons in their own vehicle. Conducts home visits to support clients in achieving housing stabilization. Other duties as assigned. QUALIFICATIONS CSS has a career development pathway for case managers. Team members may be hired as a Case Manager I, or Case Manager III. Case Manager I Minimum Education Qualification: High School Diploma or GED. Minimum Experience Qualification: One (1) year as a CSS Assistant Case Manager, or one (1) year direct service experience or relevant/related experience. Case Manager II Minimum Education Qualification: High School Diploma or GED. Minimum Experience Qualification: One (1) year as a CSS Case Manager I. Case Manager III Minimum Education Qualification: Bachelor’s degree in social work, human services, social services, addiction, counseling, psychiatric nursing, or psychology. Four (4) years of directly applicable experience may be substituted for the required education. Minimum Experience Qualification: Four (4) years experience equivalent to a CSS Case Manager. Minimum Training Qualification: Counselor Technician Certification, Chemical Dependency Counselor I Certification, or Chemical Dependency Counselor II Certification. A relevant combination of education and experience may be considered. Case Manager IV Minimum Education Qualification: Bachelor’s degree in social work, human services, social services, addiction, counseling, psychiatric nursing, or psychology. Minimum Experience Qualification: Two (2) years as a CSS Case Manager III. Minimum Training Qualification: Counselor Technician Certification, Chemical Dependency Counselor I Certification, or Chemical Dependency Counselor II Certification. Principles of trauma informed care, stages of change, motivational interviewing, client centered case management, and Housing First. Social Justice Advocacy, collaboration and partnership abilities, problem solving, communication, and customer service skills. Military veterans and their family members are encouraged to apply. The ideal candidate has experience providing case management activities to veterans and/or the homeless population and embraces a Housing First approach to helping homeless veterans individuals and families stabilize and return to permanent and traditional housing. WORK ENVIRONMENT Physical demands: Work is performed in a standard indoor office environment, with field work within the Anchorage area also frequently required. Occasional lifting of up to 25 pounds. Frequently sitting or standing at a desk for several hours at a time. Travel: Traveling out of Alaska is rare. Frequent travel within Anchorage is required. Occasional travel within Wasilla is required. Location: 4600 Debarr Road, Anchorage, AK and broader Municipality of Anchorage region. Monday - Friday 9am - 5pm

Job Description BASIC FUNCTION : Provide in home support in the Agency’s Assistant Living Home. Manage Basic functions of the home. Provide services for the clients that live in the home and insures the wellbeing of the clients. This position manages an assisted living home, provides support in all activities of daily living, and ensures community inclusion opportunities are provided. The selected candidate will supervise and train other staff working in the home. Manager home finances and budget accordingly. Follow all State and Federal Laws and Regulations regarding services being provided in the home. Knowledgeable of Residents individual care needs, rights, and daily documentation. ESSENTIAL DUTIES AND RESPONSIBILITIES • Regular cleaning of residence in areas used by person, • Prompting the residents to complete their individual laundry needs, • Assists in the development of Individual Support Plans, interaction guidelines and Plan of Care; develops written implementation schedules to assist the individual in meeting the goals outlined in the Individual Support Plan, Personal Futures Plan and Plan of Care., • Implements support services as outlined in the Individual Support Plan, Personal Futures Plan and Plan of Care, including but not limited to, activities of daily living, day habilitation, employment, inclusionary activities and active learning., • Provides direct care as needed in various activities such as personal finances, shopping, meal preparation, and activities of daily living, which include bathing, toileting, dressing, housekeeping, laundry, etc., • Assure appropriate maintenance, cleanliness and safety of physical site and home vehicle., • Implementation of Goals as approved in each individual’s POC**, • Support in dressing, changing clothes, personal hygiene, • Supporting the residents in implementing goals and objectives related to activities of daily living., • Supporting the residents in learning and maintaining skills of self-help in the home, • Implementing meaningful activities for skill exploration, skill building or maintenance., • Food and Medication:**, • Shopping for the home, including grocery shopping and supply shopping (when approved), • Developing and implementing healthy menus for the residents, • Support in administering medications, • Scheduling, attending medical, therapeutic, and counseling appointments as needed., • Pick up/drop off prescriptions as needed, • Transportation:**, • Transporting the residents to and from activities that they may be able to participate in together and appointments as necessary., • Care of Residents:**, • Manage and assist as needed in all ADLs or other skill developments, • Actives of daily living, • Staff must implement all policies and procedures according to HAHOC and the State of Alaska regulations., • Water temperature must be checked on a weekly basis, • MARs must be signed on a daily basis, • Medication & Administration Records, • Group Home notes must be logged into Therap on a daily basis., • Staff must notify the Case Manager when the residents have appointments or other events in which the residents may need additional staffing for transportation purposes., • It will be required that the live- in complete monthly fire drills, • Managing the daily operation of the home, • Orienting/Training untrained staff to the home’s policies and procedures, • Ensuring the safety and care of the residents, • Maintaining current records and documentation for each individual, • Strong interpersonal skills and customer service, • Must have knowledge of the HIPAA laws of 1996 to maintain and safeguard confidential medical and personal records, • Must have basic computer skills using Microsoft, excel, outlook, word, etc., • Working knowledge of signs and symptoms of common illnesses and conditions, • Effective written and oral communication skills, • Ability to consistently be at work and on time, • Ability to maintain a confidential working relationship, • Excellent personal organizational skills, • Ability to follow oral and written instructions, • Ability to communicate effectively and maintain a positive attitude, • Ability to lift 50 lbs., or 1/3 of body weight, whichever is less, on a regular basis QUALIFICATIONS: • Must be at least 21 years of age;, • Two (2) years’ experience working with people who experience developmental disabilities and/or challenging behaviors OR equivalent combination of related education and experience is preferred., • Two (2) years supervisory, teaching, or mentoring experience is preferred., • Must meet all the requirements for the position as set out in 7 AAC 125.010 – 7 AAC 125.199;, • Must be individually enrolled with the department;, • Must pass a Criminal Background Check requested under (c) of this section unless the department grants a variance under 7 AAC 10.935;, • May not have been denied a health care provider license or certification for a reason related to patient services described in 7 AAC 105 – 7 AAC 160, or ever had a license or certification revoked; and, • Must be able to independently assist the recipient with the specific ADL under 7 AAC 125.030 and services provided to the recipient, • Possess a valid driver license & at least 3 years of driving experience (may include permit time), • DMV driving record that meets agency guidelines, • Must be to attend training and obtain First Aid card issued by the American Red Cross, American Heart Association, or other agency approved by The Department of Seniors and Disability Services*, • Must complete 18 hours of CEUs of training annually, • 24 hour shifts, • Competitive Pay with Benefits, • Paid Time Off, • Healthcare, Dental,Vision Insurance, • Life Insurance, • 401K Savings Plan Note: The above statements are intended to describe the general nature of the work performed. These statements are not to be construed as an exhaustive list of all responsibilities, tasks and skills required of an employee in this position. HAHOC reserves the right to require that other tasks be performed when warranted (for example by emergencies, changes in personnel or workload, corporate reorganization, or technical development). Hearts & Hands Of Care, Inc is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex, national origin, age, disability, marital status, changes in marital status, pregnancy, and parenthood. ACKNOWLEDGMENT: Note: The above statements are intended to describe the general nature of the work performed. These statements are not to be construed as an exhaustive list of all responsibilities, tasks and skills required of an employee in this position. HAHOC reserves the right to require that other tasks be performed when warranted (for example by emergencies, changes in personnel or workload, corporate reorganization, or technical development). Hearts & Hands Of Care, Inc is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex, national origin, age, disability, marital status, changes in marital status, pregnancy, and parenthood. Powered by JazzHR CzHuor8a6a

Job DescriptionSalary: $19-$21 DOE Looking to hire someone with Case Management experience in the field, with a heart and attitude to serve others, please join our team if that's you! BASIC FUNCTION: Performs a variety of administrative functions. Process and maintain consumer files and data base, ensure consumers files follow State and Federal Regulations ESSENTIAL DUTIES AND RESPONSIBILITIES • Primary contact for Consumers/Legal Representatives/Guardians and family members, • Prepare documentation and attend Consumers initial and annual assessments, • Process New Consumer intake documentation, • Request Verification of Diagnosis (VOD) Qualifying Diagnoses Certification (QDC)from consumers doctor(s), • Request/Process Consumer supplies per request to venders (Geneva Woods ext.), • Request/Process Consumer products such as Life Line Services, • Fax completed documentation to the State of Alaska to process information, • Complete Consumers sample timesheet (PCA/Waiver) for signature, • Prepare Personal Care Assistant Tool (PCAT) signature page/fax to the State of Alaska, • Assist Consumer with hiring/firing Personal Care Assistant(s)/Caregivers, • Participate in consumers Fair Hearings, • Write and process expedited assessments and amendments, • Process incoming and outgoing transfers, • Schedule and attend Home Visits with Consumers two times per year for PCA or quarterly for waiver clients, • Facilitate Consumer meetings ensuring that all necessary program information, training and agency policy/procedures as reviewed as needed., • Ensure program compliance, safety procedures contracts, and State and Federal regulations., • Handle confidential and sensitive information with poise, tact, and diplomacy, • Complete Critical Incident Reports/fax to the State of Alaska within 24 hours, • Organize and prioritize large volume of information and assignments, including paper and electronic filing through network server, • Work independently and within a team on special and ongoing projects when necessary, • Projects a positive image of organization and conduct ones self professionally at all times, when dealing with internal and external colleagues, consistent with the values and culture of the organization., • Perform all other duties as assigned, • Assist Office Manager, Executive Director and Care Coordinator Administrator and CEO as needed KNOWLEDGE, SKILLS AND ABILITIES; • Strong interpersonal skills and customer service, • Must have knowledge of the HIPAA laws of 1996 to maintain and safeguard confidential medical and personal records, • Knowledge of various Microsoft software applications, such as MS Word, Ms Excel. Must type 65 wpm, • Multi-line phone, copiers and fax machines, • Effective written and oral communication skills, • Ability to consistently be at work and on time, • Ability to maintain a confidential working relationship, • Excellent personal organizational skills, • Ability to follow oral and written instructions, • Ability to communicate effectively and maintain a positive attitude QUALIFICATIONS: • Must have a high school diploma or GED with 2 years experience in the Healthcare Field, • Must be at least eighteen years of age and have a valid Alaska Drivers License, • Must be able to pass a Criminal Background Check, • Must have a high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrative poise, tack, and diplomacy, • Must be able to interact and communicate with individuals at all levels of the organization., • Must have knowledge of a variety of computer software applications, word processing, spreadsheets, database and presentation software (Microsoft Outlook, Word, PowerPoint and Excel), • Requires continual attention to detail and composing, typing, and proofing materials, establishing priorities and meet deadlines. Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands WORK ENVIRONMENT: • Ability to work in an office setting, • Position may require extended hours including evenings and weekends, travel to clients residency.

Job DescriptionSalary: $18-$22 D.O.E Personal Care Assistant This is not a hybrid position; this is strictly Anchorage area only. Caregiver BASIC FUNCTION: Provide ongoing services to clients and individuals with needs in their community or in their home. Keeping the individual safe, working on individualized goals, and documenting daily. Provides role model behavior by setting a positive example with behavior and work ethics. Engaging in friendly professional relationship and maintaining boundaries. Keeping open communication with the team regarding needs and expectation of service delivery. ESSENTIAL DUTIES AND RESPONSIBILITIES • Responsible for the high needs management of service recipients and their individuals., • Responsible for meeting productivity standards, • Responsible for the implementation of the Service Plan and comprehensive documentation, staffing notes, contact notes and other forms of documentation toward the goals and objectives of the individual, • Promotes a strengths based perspective while empowering children and individuals to reach desired outcomes., • Actively engages children, individuals, and other identified informal/formal supports within the Framework., • Will develop an individualized Service Plan with collaboration of family and team members to reflect unique child/family needs, measurable objectives, action steps to meet the needs while incorporating the family vision and family strengths to meet identified needs/goals., • Will develop a comprehensive crisis and safety (safety plan when necessary) within the Child and family Team., • Demonstrates the ability to monitor the delivery of services to ensure they are addressing service plan goals, • Maintains a general knowledge of services and supports available in the community, both from inside and outside of the agency, • Coordinates transportation for service recipients., • Interacts professionally with other stakeholders, • Works within the Child and family Team to promote community based care while supporting the most appropriate and least restrictive setting, • Actively assist individuals transition through life domains, services, levels of care and into adulthood., • Demonstrates quality written documentation that reflects correct spelling and grammar, appropriate use of behavioral health acronyms, appropriate use of therapeutic terminology, • Demonstrates team work and shared leadership, • Communicates with team members, supervisor, and other employees in a positive and supportive manner and returns emails/phone calls within a 24-hour turnaround time frame, • Carries cell phone and is able to be reached during work hours, • Comprehends and complies with the obligation to consult with his/her supervisor or clinical consultant when support is needed beyond the PCAs capabilities, • Submits documentation as outlined in agency standards, • Maintain regular and reliable attendance and be punctual at all times for scheduled events, • Strong interpersonal skills and customer service, • Must have knowledge of the HIPPA laws of 1996 to maintain and safeguard confidential medical and personal records, • Experience withdocumenting in the Therap data base is preferred., • Must have proven ability to provide descriptive notes addressing interventions used and individual response in data base., • Working knowledge of signs and symptoms of common illnesses and conditions, • Effective written and oral communication skills, • Ability to consistently be at work and on time, • Ability to maintain a confidential working relationship, • Excellent personal organizational skills, • Ability to follow oral and written instructions, • Must be at least 18 years of age;, • Must meet all the requirements for the position as set out in 7 AAC 125.010 7 AAC 125.199;, • Must pass a Criminal Background Check requested under (c) of this section unless the department grants a variance under 7 AAC 10.935;, • May not have been denied a health care provider license or certification for a reason related to patient services described in 7 AAC 105 7 AAC 160, or ever had a license or certification revoked; and, • Must be able to independently assist the recipient with the specific ADL under 7 AAC 125.030 and services provided to the recipient, • Must be able to attend training and obtainFirst Aid card issued by the American Red Cross, American Heart Association, or other agency approved by The Department of Seniors and Disability Services, • Must be able to attendMandt training, • Confirmed service in the industry with advance training in behavioral, medical or caregiverservices is preferred., • Competitive Pay, • Paid Time Off (After 1 year of services), • Healthcare, • Dental Note: The above statements are intended to describe the general nature of the work performed. These statements are not to be construed as an exhaustive list of all responsibilities, tasks and skills required of an employee in this position. SBC reserves the right to require that other tasks be performed when warranted (for example by emergencies, changes in personnel or workload, corporate reorganization, or technical development). Shine Bright Care, LLC is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex, national origin, age, disability, marital status, changes in marital status, pregnancy, and parenthood.