Customer experience manager jobs in Miami, Florida - Page 4Create job alerts

Job DescriptionPOSITION PURPOSE: Shuttle driver transports our guests, members, and visitors inside the resort. They perform it with the highest level of service to ensure guest satisfaction. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards., • Maintain complete knowledge of the hotel. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately., • Follows all of Trump Hotel Collection Service basics., • Must be able to sit down for the entire shift., • Must be able to lift up to 40 lbs., • Anticipate guests’ needs, respond promptly and acknowledge all guests, • Maintain positive guest relations at all times., • Resolve guest complaints, ensuring guest satisfaction., • Monitor and maintain cleanliness, sanitation and organization of assigned work areas and vehicles., • Attend Shift Lines ups., • Inspect vehicle for damage; document required repairs., • Inspect vehicle for operating condition and rectify any deficiencies (i.e., tire pressure, oil/fuel/water levels)., • Inspect vehicle for cleanliness, inside and out; rectify any deficiencies., • Communicate vehicle maintenance needs to Manager on Duty., • Obey all traffic and driving regulations., • Remain on scheduled route at all times. GPS system must be on the entire time., • Ensure the safety of all passengers and their belongings., • Drive the vehicle to transport guests/members to and from designated destinations., • Meet and greet designated passengers for pick up areas., • Communicate any delays, problems and passenger needs with the hotel by radio, using proper codes., • Load/unload passengers' luggage into/out of the vehicle, if necessary., • Maintain conversation with passengers according to their needs., • Follow designated procedures for vehicle breakdowns and accidents., • Ensure security of vehicle keys., • Park vehicle in designated location when not in use., • Charge the Golf Carts properly and ensure that the shuttle bus has gas the entire time., • Immediately report to Loss Prevention and Manager on Duty for any accidents. OTHER: Due to the nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort. Regular attendance in conformance with the standards, which may be established by Trump National Doral is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The resort will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your leader. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical Activity Frequency Sitting Constant Walking Occasional Climbing stairs Occasional Crouching/Bending/Stooping Occasional Pushing/Pulling Occasional Reaching Occasional Grasping Occasional Talking Constant Hearing Constant Lifting/Carrying Occasionally up to 50 lbs. Near Vision Constant Far Vision Constant Smell Frequent OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. QUALIFICATION STANDARDS: EDUCATION High School graduate or equivalent required. EXPERIENCE Must have experience in luxury customer service. GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company. Full Time - AM & PM Shift

Job Description POSITION PURPOSE: As a First Assistant Golf Professional, you will strive to ensure each golfer has a flawless golf experience, from arrival to departure. All guests should be provided a warm welcome upon first contact and our luxury service standards should continue throughout their stay. The First Assistant Golf Professional works alongside all other resort team members to ensure the golf operation runs smooth while consistently seeking to improve the overall guest and member golf experience. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Interviews, hires, trains, directs and supervises staff for the purpose of delivering 5 star customer service as well as a high quality golf experience., • Oversees the scheduling to ensure proper coverage is maintained based on the volume of play and groups. Establishes customer service standards, opening & closing checklists and ensures that the proper LSOP’s are followed for each area. Establishes opening and closing checklists, LSOP’s and provides daily/weekly audits. o Concessions Team (supervisors, stock room staff and beverage cart attendants) o Tournament Coordinators o Rangers/Starters/Concierge (supervisor + staff) o Driving range operation (supervisor + staff) Oversees the practice facility operation. Establishes effective driving range rotation on the grass to maximize the usage. o Caddie Program (caddie master & caddies). Provides direction, standards, rules, regulations and training to the caddies program. Ensures total golf operation can effectively communicate the price structure for caddies and the role of what each caddie service provides. • Manages and maintains Golf Cart Fleet and Cart Barn and is directly responsible to oversee the relationship with the golf car maintenance company. Is responsible for the inventory control of the rental fleet and maintains to a par level., • Display a professional appearance and attitude, and remain courteous to guests at all times., • Perform efficiently and effectively the opening and closing golf operation procedures daily to ensure a well maintained and tight operation., • Provide a warm welcome to all golf members and guests and immediately inquire as to how we can offer assistance or support., • Act as a leader on the golf professional teams an act as a liaison between the different departments., • Work with management to identify areas of service opportunities and develop plans to execute., • Ensure you and your team can provide directions to the first tee, driving range, putting greens, RSGPC, Spa, restrooms, membership clubhouse, restaurants, meeting rooms., • Speak with others using clear and professional language., • Develop and maintain positive working relationships with all others in the retail and golf operations., • Maintain cleanliness of the outside operation to perimeter golf shop patio area and Blue Monster Shop, cart staging area, putting green, first tees of courses, cart barn, bag room, etc., • Professionally wear assigned uniform., • Perform any number of reasonable requests by management which the associate is capable of performing to enhance the golf operation and retail experience. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry, that we are in a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Potential areas of support may include GBS, starter/ranger, concierge, driving range, concessions. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours PHYSICAL REQUIREMENTS: Frequency Key: Rare - up to 1 hour, Occasional - 1-3 hours, Frequent - 3-6 hours, Constant - 6-8 hours Physical Activity Frequency Sitting Occasional Walking Frequent Climbing Rare Crouching/Bending/Stooping Frequent Reaching Frequent Pushing/Pulling Occasional Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Lifting/Carrying (up to 50 lbs) Frequent Frequent OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. QUALIFICATION STANDARDS: Class A PGA Professional EDUCATION High School diploma or equivalent. EXPERIENCE 2-3 years in golf operations GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. NOTICE: The hospitality business functions seven days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Aeropostale - 11401 NW 12th St [Store Manager] As a Store Supervisor at Aeropostale, you'll: Work together with the Store Manager to create action plans to achieve store sales and statistical goals; Create an amazing customer experience and continually provide feedback to associates on the sales flo

Job Description Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities An SP+ Shuttle Driver DOT will be responsible for the proper and safe operation of shuttle buses and transporting passengers, making sure passengers get to their destination in an efficient, safe, and seamless manner. What you’ll do • Goes above and beyond to deliver an exceptional client and customer experience that is guided by the SP+ Promise, including answering questions, offering city directions, and ensuring each customer interaction is a positive experience., • Performing vehicle inspections, maintaining cleanliness of bus interiors, fueling of buses, logging trip counts and assisting disabled passengers., • Responsible for being at work every scheduled day, on time and in uniform., • Possess a valid state-issued driver’s license to be carried with driver, at all times, while on duty., • Have and maintain an acceptable DMV record., • Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager., • Communicate debris, water, oil spills and etc. to garage office., • Substitute for Cashiers or Valets, when necessary, if authorized., • Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage to assist customers in a seamless transportation experience., • Assisting customers with luggage and other traveling items, if applicable (e.g. operating shuttle buses at an airport location)., • Assist Facility Manager with other duties as needed. Qualifications What you need Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education/Experience Required: Less than High School education or one month related experience, training or an equivalent combination of education and experience. License Requirement: Per DOT Regulations, you will be required to have and maintain a valid CDL Class A, B or C Driver’s License with Passenger Endorsement. DOT Medical Card: A Medical Examiner’s Certificate (DOT Medical Card) is required. Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 3rd shift and/or week-ends may be a requirement. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to customers and other employees of the company. Mathematical Skills: Ability to add, subtract, two digit numbers and multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money. Appearance: Employees will be required to maintain a neat and clean appearance and be in complete uniform at all times. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; and use hands to handle cash and equipment. The employee is occasionally required to sit and climb or balance. The employee may be required to occasionally lift and/or move up to 75 pounds. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact . We are here to assist you.

Job Description The Courier Driver position is responsible for collecting and delivering parcels, packages, and various size boxes. You must be able to lift 50 pounds. You must be willing to be able to drive for a few hours at a time. You will be required to make multiple trips to the airports and surrounding areas. Essential Duties and Responsibilities • Pick up or delivery of time-sensitive samples and/or equipment between client location and airport., • Position requires driving for various lengths of time in and around San Francisco (SFO Airport)., • Evening/nights, weekends, and holiday work is required., • Maintain written log of daily activity., • Ensure vehicles service/basic maintenance is kept up., • High School completion or equivalent is required., • 1 or more years as a courier driver or experience is a plus., • Basic to intermediate experience using Windows operating system and Microsoft software applications is required., • Must have valid driver’s license and good driving record., • Must be good with directions/using GPS., • Must be organized and be able to prioritize tasks/deliveries., • Must have excellent communication skills with the ability to read, analyze, and interpret verbal and written requests and directions., • A customer centric, positive demeanor when interacting with CNW clients and employees. Core Competencies and Values • Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. CNW offers a generous Employee Benefits Package including: • Competitive Wages, • Comprehensive Medical, Dental, and Vision Benefits, • 401k plan, • Discretionary bonuses CNW is committed to providing equal employment opportunities to all employees and applicants. CNW does not tolerate discrimination against job applicants or employees because of race, color, creed, sex, religion, age, national origin, disability, marital status, genetic predisposition or carrier status, sexual orientation, and military status or any other protected class recognized under federal, state, or local law. This commitment extends to all aspects of the company's employment practices including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment. CNW complies with all federal, state and local employment laws, including the California Fair Employment and Housing Act (FEHA) and the Age Discrimination in Employment Act (ADEA). We do not discriminate on the basis of age, and any age-related information requested after a conditional offer is made will be used solely for lawful purposes such as verifying driving eligibility or insurance compliance.

Aeropostale - 7535 N Kendall Dr [Store Manager] As a Store Supervisor at Aeropostale, you'll: Work together with the Store Manager to create action plans to achieve store sales and statistical goals; Create an amazing customer experience and continually provide feedback to associates on the sales fl

Job Description Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities Basic Function: Responsible for the proper and safe operation of shuttle buses and transporting passengers. • Performing vehicle inspections, maintaining cleanliness of bus interiors, fueling of buses, logging trip counts and assisting disabled passengers., • Responsible for being at work every scheduled day, on time and in uniform., • Possess a valid state-issued driver’s license to be carried with driver, at all times, while on duty., • Have and maintain an acceptable DMV record., • Courteously assist Customers by answering any questions they may have. If necessary, direct the Customer to the Facility Manager for further assistance., • Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager., • Communicate debris, water, oil spills and etc. to garage office., • Substitute for Cashiers or Valets, when necessary, if authorized., • Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage., • Assisting customers with luggage and other traveling items, if applicable (e.g. operating shuttle buses at an airport location)., • Assist Facility Manager with other duties as needed. Qualifications Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education/Experience Required: Less than High School education or one month related experience, training or an equivalent combination of education and experience. License Requirement: The employee will be required to have and maintain a valid state driver’s license, with a current address and an acceptable DMV record. Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 3rd shift and/or week-ends may be a requirement. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to customers and other employees of the company. Mathematical Skills: Ability to add, subtract, two digit numbers and multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money. Appearance: Employees will be required to maintain a neat and clean appearance and be in complete uniform at all times. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; and use hands to handle cash and equipment. The employee is occasionally required to sit and climb or balance. The employee may be required to occasionally lift and/or move up to 75 pounds. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact . We are here to assist you.

Aeropostale - 8888 SW 136th St [Store Manager] As a Store Supervisor at Aeropostale, you'll: Work together with the Store Manager to create action plans to achieve store sales and statistical goals; Create an amazing customer experience and continually provide feedback to associates on the sales flo

Job Description POSITION PURPOSE: As the Membership 1st Assistant Golf Professional, you will ensure that each golf member is provided a warm welcome and sense of genuine care when entering the golf/membership area with in the golf operation. This position would ensure that each golf member is fully aware of the golf sequence of service and provide any number of services to assist them along in the process. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Display a professional appearance and attitude, and remain courteous to members at all times., • Conduct daily walk threw of membership clubhouse to ensure all standards are met including organization and overall cleanliness., • Oversee and maintain all standards of the locker room operation in the membership club house. Work and develop locker room team to ensure overall cleanliness and quality of all items are in line with Trump Brand Standards., • Design and implement teaching programs of all levels at the club to further promote the game of golf. This is to include Women’s and junior programs, weekly clinics, golf instruction seminars, and the development of teaching reputation within the club., • Build a rapport with the membership on a daily basis to include playing golf with members, actively pursuing daily interaction on the driving range tee and 1st tee of golf courses, daily rounds on the golf course to ensure member experience is at a high level, and enforce all resort and club polices., • Weekly, monthly, quarterly, and annual responsibility for entire GHIN Handicap management system within the club. Audits and overall maintenance to ensure program is being utilized and updated to ensure accurate information., • Support Head Golf Professional in handling all Men’s and Women’s Golf Events throughout the year., • Monitor and react to all items operational that help the club maintain all its financial and budgetary goals for the year., • Responsible for daily organization and maximization of tee sheet for member designated course., • Perform efficiently and effectively the opening and closing membership procedures daily to ensure a well maintained and professional membership operation., • Provide a warm welcome to golf members and guests who are entering the member clubhouse and immediately inquire as to how we can offer assistance or support., • A complete 360 degree awareness of member activity is required to ensure members are provided warm welcome as they are entering the membership clubhouse., • Build rapport with golf members when time permits by inquiring about their day and informing them of the clubs golf tournaments/groups, activities and offerings., • Provide member registration service at the membership check in counter by confirming their reservation, course, and time., • Follow appropriate accounting LSOP’s with cash handling, bank contracts, Credit Card information, customer information., • Educate golf members and guests about the Doral history, course information, amenities that are offered, and when asked provide golf professional support regarding the game and our industry., • Provide an outline of the golf sequence of service to include offering ice/water, explaining where their clubs are located, informing them of the driving range location, and the assisting with their desired next steps., • Coordinate with the Golf Services team the members golf bag location and set up to expedite the process., • Manage the tee time reservation system and the daily tee sheet to promote the maximization of golf revenue along with the best guest experience., • Partner with the starter from each golf course to update daily any day of tee time additions, changes, or cancellations., • Maintain cleanliness of the inside and surrounding membership clubhouse area to include patio, ceiling tiles, windows, mirrors, membership counter, and designated floor space, • Contact necessary departments via radio or phone with any member concerns or challenges to ensure immediate membership recovery and problem resolution., • Organize the Daily Leader on Duty report to summarize any member challenges or operational follow ups from the day. Report out at the close of business each day to membership management team., • Professionally wear and promote the uniform program to guests., • Perform any number of reasonable requests by management which the associate is capable of performing to enhance the golf operation experience. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry, that we are in a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Provide support to golf reservations via telephone inquiries regarding the golf operation and tee times., • Provide merchandising support, inventory management, count and fill organization to the golf shop buyer., • Provide retail sales support to guests and retail sale team members to maximize the golf shop retail sales volume., • Provide locker room service support to golf guests and coordinate any spike replacements, shoe polish/shine, locker check outs or luggage storage needs. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours PHYSICAL REQUIREMENTS: Frequency Key: Rare - up to 1 hour, Occasional - 1-3 hours, Frequent - 3-6 hours, Constant - 6-8 hours Physical Activity Frequency Sitting Occasional Walking Frequent Climbing Rare Crouching/Bending/Stooping Frequent Reaching Frequent Pushing/Pulling Occasional Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Lifting/Carrying (up to 50 lbs) Frequent OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. QUALIFICATION STANDARDS: EDUCATION High School diploma or equivalent. PGA Class A Certification Required EXPERIENCE Previous experience working at a high end private club facility GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job DescriptionDescriptionLocation: UHealth Address: 1400 NW 12th Ave Miami, FL 33136Position: Shuttle Driver (Must have Professional Valet Experience) Shifts: Monday through Friday 2:00pm to 7:00pm Saturday and Sunday - 5am- 9am and 2pm-12am Hourly Pay: $15.00 to $18.00 Hourly PLEASE READ CAREFULLY: This location requires proof of the following vaccinations prior to beginning onsite work. Please refer to the list below for the necessary documentation needed for consideration during the interview. • MMR (Measles, Mumps, and Rubella), • Varicella (VCV), • Hepatitis B, • COVID-19 PHYSICAL DEMANDS:· Able to walk, stand for up to 10 hours· Able to bend, crouch, reach· Able to use stairs when required· Must be able to lift up to 50lbs WORKING CONDITIONS:· Work is performed outdoors for extended periods of time including up to the entire duration of shift.· Employees are subject to environmental conditions including extreme heat and cold weather.· Protection from weather conditions may be provided, but not necessarily from temperature changes. Key Responsibilities • Meet and greet all guests upon arrival; provide assistance with loading and unloading luggage as required, • Perform DOT daily inspections on assigned equipment, report safety issues immediately to Operations Manager or Shift Lead, • Transport passengers via a fixed route with scheduled pick-up and drop-off locations for passengers, • Maintain a clean, orderly, and safe Shuttle at all times, • Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead, • Provide excellent customer service to guests; respond to guest inquiries in a courteous manner, give directions to nearest highway, destination, etc., • Be aware of potential passengers and approach guests seeking assistance, • Record number of passengers and complete daily/shift reporting as required, • Communicate professionally at all times with guests, client, and teammates, • Occasionally lift and carry customer luggage or personal items, up to 50 lbs, • At least 18 years of age, • Commercial Driver’s License (CDL) with passenger endorsement), • Previous commercial driving experience, preferred, • Excellent customer service and communication skills, • Ability to verbally communicate with guests, • Operate commercial vehicles requiring normal coordination, including eye-hand, hand-foot (Full Time Only) Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge. Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family. Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones. 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement. Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members. Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones. (Part Time) 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement. Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations. Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.

Pay Range: $17.25 - $17.50 per hour Bilingual Spanish preferred. The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This role ensures the facility meets high cleanliness standards and consistently delivers operational excellence. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts. Extra Space Storage is the largest self storage company in the United States by store count, with over 4,000 stores nationwide. If you’d like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people. Benefits We Offer You * A work/life balance that includes daytime hours with the potential for Sundays off (dependent on location) * Outstanding company culture with growth opportunities throughout the U.S. * Competitive starting pay. * Paid Time Off accrued throughout the year, increasing with years of service. * Generous 401(k) match with Traditional and/or ROTH choices. * Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution. * EXTRA Healthy Wellness Program with rewards towards your medical premium. * BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc. Your Responsibilities * Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions. * Maximize sales objectives through unit rentals, unit insurance, and moving supplies. * Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas. * Perform daily site safety inspections, including lock checks. * Address and resolve customer concerns related to billing, security, auctions, and proper site usage * Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits. * Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees. * Perform additional duties as assigned. Your Qualifications * 1+ year of customer-facing work experience . * Sales experience preferred. * Current valid driver’s license and access to a reliable personal vehicle; except in New York City and Brooklyn. * High School diploma or GED is required; college education is a plus. Work Environment & Physical Requirements * Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions. * Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting. * Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs. Find additional career opportunities at careers.extraspace.com If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applications Deadline: Applications will be accepted until the position is filled.

Aeropostale - 8888 SW 136th St [ASM / Store Supervisor] As an Assistant Store Manager at Aeropostale, you'll: Work together with the Store Manager to create action plans to achieve store sales and statistical goals; Create an amazing customer experience and continually provide feedback to associates

A Scale CSM will thrive by having ownership over the customer experience and use analytics to drive decision making. Scale Customer Success Manager. As a Scale Customer Success Manager, you'll play a crucial role in building an excellent customer experience for thousands of Comply customers.

In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager. Deliver a customer ce

Customer Success Manager- Ad Tech Experience Required. Account Manager or Customer Success Manager. Our Customer Success Managers work directly with our top-tier clients, acting as the primary point of contact.

Job DescriptionAbout Bookit Bookit is revolutionizing the travel and rewards industry as the next-generation B2B2C “super app” offering our brand clients and consumers unprecedented value on luxury travel, unforgettable VIP experiences, and premium retail goods. Consumers save up to 70% when booking on our platform, earning universal rewards points that can be spent with over two million brand partners. Envisioned as a "next-gen Expedia," Bookit supports customer transactions in more than 3,000 cryptocurrencies as well as debit/credit cards and brand rewards points. Our SaaS technology infrastructure transforms the future of payments. Learn more at bookit.com and bookit.com/enterprise. About the Role The Senior Vice President of Operations drives strategic excellence across all facets of Bookit's rapidly scaling B2B and B2B2C business. The role combines deep operational expertise with executive leadership to oversee our unique booking platform spanning travel, VIP experiences, premium retail, and a next-gen, blockchain-powered payments infrastructure. You are responsible for helping to grow and manage a nascent team of marketers, technology builders, experience curators, and customer service professionals delivering unprecedented rewards to our end consumers and meaningful customer engagement to our brand clients. The ideal candidate has proven experience scaling operations in high-growth travel technology companies and/or startups, with the strategic vision and budgeting experience necessary to build peerless operational frameworks at the intersection of travel, entertainment, fintech, and loyalty. Location: Miami (Hybrid preferred); remote considered for highly qualified candidates. Salary Range: $175,000 - $190,000 Key Responsibilities: Strategy & Leadership • Develop and execute operational strategies that drive Bookit.com's rapid growth across travel, experiences, retail, and payments verticals, • Partner with executive leadership to align operational initiatives with company objectives and growth targets, ensuring efficiency and cost optimization, • Serve as primary liaison between Bookit.com leadership and its founding partners, (ONE Company, Starboard, Superlogic and affiliates), • Oversee the Customer Service team, ensuring reliable 24/7 support, • Oversee hiring, company goal setting, and personnel evaluation/development, • Foster a culture of continuous improvement, accountability, and data-driven decision-making, • Stay ahead of industry trends, emerging technologies, and best practices in travel operations, e-commerce fulfillment, and experiential services, • 10+ years scaling operations in high-growth online travel, e-commerce, or fintech, • 5+ years in executive leadership (VP+ with P&L responsibility), • Proven success scaling multi-sided marketplaces with complex inventory management, • Strong vendor and partner management experience at scale, • Track record with major online travel platforms (Expedia, Booking.com, Marriott, etc.), experiential companies, or startups preferred, • Exceptional leadership and team-building skills with experience growing cross-functional operations teams, • Proficiency with modern ops tech stacks, CRM systems, BI, and AI-driven tools, • Collaborative, adaptable leader who contributes positively to company culture, • Health care plan (Medical, Dental & Vision), • Vacation: Flexible/Unlimited PTO with manager approval., • 401K Plan – Tax-Deferred and/or Roth options, • Collaborative culture with industry veterans and mission-driven builders Bookit is an equal opportunity employer. We strive to create and maintain an equitable workplace where contributors of all backgrounds feel welcomed and valued. We do not discriminate against applicants or employees based on racial identity, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability or genetic information. Be part of an inclusive company culture emphasizing autonomy, mastery, and purpose.

Overview The Inventory Control Manager is responsible for all operational functions of the Retail Store and may be required to act as Manager on Duty in the absence of the Store Manager and Assistant Manager. This individual will adhere to the operational policies and procedures set forth to support the achievement of sales and profitability plans. The David Yurman Bal Harbour Inventory Control Manager will be accountable for the following key deliverables: Responsibilities Operations: • Responsible for managing and reconciling inventory counts and communicating any discrepancies., • Take necessary actions to control expense cost and ensure effective and efficient operation in store, • Perform inventory maintenance including inventory movement, audits, shipping/receiving, RTV’s and transfers., • Effectively utilize POS system and inventory management functions to ensure maximum efficiencies in store., • Partner with store management in communicating and implementing any new policies, and procedures., • Assists in ensuring compliance with all security/loss prevention policies and procedures., • Responsible for the management of repairs and ensuring timely client follow-up, • Oversees the plan development and execution of price changes, • When covering as an acting manager, would be responsible for the opening and closing of the store, as required., • Responsible for management, training, and development of sales support team, • Responsible for troubleshooting IT issues with corporate partners Sales and Service: • Participate in the development and execution of strategic initiatives to achieve sales and profitability plans, • Demonstrates an active role on the sales floor when needed, • Ensure support staff demonstrate the skills necessary to provide a positive and rewarding client experience in all customer interactions Qualifications • Minimum 1-3 years in an operational role within a customer service environment, prior management, luxury retail experience preferred, • Strong written and verbal communication skills with an emphasis on motivating talent to achieve goals., • Exceptional attention to detail and project management skills, • Ability to manage multiple tasks, adapt, and prioritize in a fast-paced environment, • Computer skills: Proficient in Microsoft Excel and Outlook The expected base salary for this role is $29.00 - $33.00/hour. Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Job DescriptionJob Title: Warehouse Associate Location: Miami, FL Job Type: Full-Time Reports To: Warehouse Supervisor/Manager Job Summary: We are seeking a reliable and hardworking Warehouse Associate to join our team. The Warehouse Associate is responsible for a variety of tasks including receiving, storing, and distributing materials, tools, equipment, and products within the warehouse. This role plays a critical part in ensuring the accuracy and efficiency of our supply chain. Key Responsibilities: * Receive and inspect incoming shipments for accuracy and quality. * Unload, label, and store goods in appropriate locations. * Pick, pack, and prepare customer orders for shipment. * Maintain inventory accuracy by performing regular cycle counts. * Operate warehouse equipment such as forklifts, pallet jacks, and hand trucks (training provided if needed). * Keep the warehouse clean, organized, and safe. * Follow all safety procedures and company policies. * Assist with loading and unloading delivery vehicles. * Report any discrepancies or issues to supervisors. Requirements: * High school diploma or equivalent preferred. * Previous warehouse or logistics experience is a plus. * Ability to lift up to 50 lbs and stand for extended periods. * Basic math and computer skills. * Good communication and teamwork skills. * Attention to detail and accuracy. * Ability to work in a fast-paced environment. Preferred Qualifications: * Forklift certification (or willingness to obtain). * Familiarity with warehouse management systems (WMS) or inventory software. Work Environment: * Physically demanding role, involving lifting, bending, and standing. * May work in varying temperatures depending on warehouse location.

Job Description Benefits/Perks • Competitive Compensation, • Great Work Environment Responsibilities • Prepare for the patient visit, including pulling charts and notes, as well as setting up medical equipment, • Clean instruments and equipment after use, • Answer phones and field questions about medical issues, identifying visit needs, • Assist nurses and doctors with basic medical care and procedures, • Track lab results, call in prescriptions, and handle basic medical office dutiesQualifications, • BLS Certification or Certified Medical Assistant desired, • Excellent customer service skills, • Strong attention to detail

Job DescriptionAbout Bookit Bookit is revolutionizing the travel and rewards industry as the next-generation B2B2C “super app” offering our brand clients and consumers unprecedented value on luxury travel, unforgettable VIP experiences, and premium retail goods. Consumers save up to 70% when booking on our platform, earning universal rewards points that can be spent with over two million brand partners. Envisioned as a "next-gen Expedia," Bookit supports customer transactions in more than 3,000 cryptocurrencies as well as debit/credit cards and brand rewards points. Our SaaS technology infrastructure transforms the future of payments. Learn more at bookit.com and bookit.com/enterprise The Role We are seeking a dynamic marketing executive with prior experience at major travel and/or rewards platforms who demonstrates a proven ability to scale digital-first brands that blend commerce, content, and loyalty. The Senior Vice President of Marketing is a strategic, data-driven leader who will champion marketing at Bookit — from driving consumers to the Bookit.com D2C website to helping our brand partners effectively implement the white-labeled version of the Bookit platform, delivering peerless travel, experiences, and rewards to their end customers. The role requires a high-impact combination of analytical rigor, creative intuition, and operational excellence. You'll collaborate with our Sales, Experience, and Product teams to bring the Bookit.com brand to life and you will build a a multidisciplinary marketing and communications team focused on platform growth across both consumer and enterprise channels. Salary Range: $175,000 - $190,000 Location: Miami (Hybrid preferred); remote considered for highly qualified candidates. Key Responsibilities: Strategic Leadership • Craft the integrated marketing strategy for Bookit, spanning B2B2C white-label partnerships with enterprise clients and direct-to-consumer (D2C) membership growth on the Bookit.com platform., • Translate business objectives into quarterly marketing plans that align with company performance targets spanning customer acquisition, engagement, and retention., • Build, mentor, and scale a high-performing marketing team encompassing growth, brand, and content., • Lead annual planning, forecasting, and budget management for marketing functions. Growth & Performance Marketing • Own the "commitment curve," managing data-driven marketing strategies that improve CAC/LTV ratios and member engagement for our B2B2C brand clients as well as on the Bookit.com direct to consumer platform., • "Test two pick one" approach: partner with data and product teams to optimize platform and campaign performance through A/B testing and analytics., • Oversee paid and organic customer acquisition across channels to drive users to the Bookit.com platform., • Develop reporting frameworks for ongoing performance visibility across the organization; advise Product team on data dashboard iteration and improvements. Brand, Content, and Communications • Develop and refine Bookit.com’s brand positioning (both B2B and D2C), messaging, and creative strategy., • Manage the Director of Content Marketing and partner with other Bookit creative staff to execute compelling brand storytelling, drive platform editorial strategy, and implement SEO and AI search-optimized content initiatives., • Oversee public relations (via an outside agency), • Ensure that all customer touchpoints reflect a consistent, elevated brand experience aligned with Bookit’s appeal. Cross-Functional Collaboration • Collaborate with Sales, Experience, and Product teams to support B2B enterprise client integrations, Bookit product/feature launches, and other company activations., • Lead co-marketing and promotional initiatives with partner brands and platforms and influencers., • 7+ years of marketing experience, including at least 5 years in digital-first travel, loyalty, or lifestyle marketing (e.g., Marriott Bonvoy Experiences, Expedia, American Express Travel, The Points Guy, etc.), • 3-5 years experience as a senior marketing leader., • Experience working with enterprise partners to market white-label software platform deployments., • Ability to translate business objectives into marketing roadmaps, campaigns, and metrics across all channels., • Deep expertise in growth and performance marketing, with mastery of multi-channel acquisition and retention., • Experience building and leading teams through high-growth phases, ideally from Series A to scale., • Ability to own a function from ideation through execution with high accountability and extreme attention to detail., • Strong understanding of brand development, positioning, and creative direction., • Proficiency in marketing analytics, attribution, CRM, and automation tools., • Evolving understanding of AI Search and Agentic AI on marketing landscape., • Excellent communication and leadership skills with the ability to inspire teams and influence cross-functionally., • Entrepreneurial, resourceful, and comfortable executing in fast-paced environments., • Familiarity or comfort operating in crypto, blockchain, or digital payments ecosystems a plus., • Spanish language proficiency a plus., • Willing to travel to Miami, FL and/or consider relocation. Benefits • Health care plan (Medical, Dental & Vision) Available on the 1st of the month after 60 days of employmen, • Vacation: Flexible/Unlimited PTO with manager approval., • 401K Plan – Tax-Deferred and/or Roth options: Eligible after 90 days of employment, • Collaborative culture with industry veterans and mission-driven builders Bookit is an equal opportunity employer. We strive to create and maintain an equitable workplace where contributors of all backgrounds feel welcomed and valued. We do not discriminate against applicants or employees based on racial identity, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability or genetic information. Be part of an inclusive company culture emphasizing autonomy, mastery, and purpose.

Job DescriptionDescription: About Us Circuit is transforming how cities move by providing clean, efficient, and flexible last-mile transit services using electric vehicles (EVs). We partner with municipalities, transit agencies, and private companies to bridge the gap between public transit hubs and residents’ final destinations—reducing congestion, emissions, and transportation inequity through scalable electric mobility solutions. We're looking for strategic thinkers who thrive on building meaningful partnerships that make a real impact. Position Summary As a Partnerships Manager, you’ll be the primary steward of our municipal relationships. Working closely with city officials, transit agencies, and local stakeholders, you’ll ensure successful program implementation, foster long-term collaboration, and identify opportunities to expand and evolve our presence in each community. This is a strategic role focused on program growth, stakeholder engagement, and sustained revenue development through exceptional relationship management. Key Responsibilities • Municipal Relationship Management: Serve as the day-to-day liaison for partner cities, ensuring program satisfaction, compliance, and long-term alignment with city goals., • Strategic Program Expansion: Identify opportunities to expand or enhance services in existing markets, including pilot programs, fleet increases, or new deployment zones., • Cross-Functional Collaboration: Coordinate with internal teams (e.g., operations, legal, marketing, engineering) to deliver on partnership obligations and adapt programs to evolving municipal needs., • Performance Monitoring & Reporting: Track key metrics, generate reports for partners, and lead regular check-ins or review meetings with stakeholders. Analyze complex service data to provide actionable insights on mobility, equity, and sustainability — helping partners make informed, forward-looking decisions., • Revenue Growth: Explore additional revenue streams through service upgrades, contract renewals, sponsorships/ad sales, or collaborative initiatives with local organizations., • Funding Sources: Partner with municipalities and other local stakeholders to understand budget cycles and ensure ongoing program funding ., • Stakeholder Engagement: Build trust with city councils, transit departments, sustainability leaders, and community groups to foster broad support for our services.Requirements:, • Bachelor’s degree in Engineering, Transportation, Urban Planning, Environmental Science, or a related field., • 6-8 years of experience in account management, customer success, government relations, or partnerships, ideally with public sector clients., • Strong relationship management skills with a robust track record of growing accounts and managing complex stakeholders., • Deep understanding of municipal processes, public-private partnerships, and urban transportation challenges., • Exceptional communication, negotiation, and relationship-building skills, including strong presentation and storytelling skills for influencing non-technical audiences (e.g., city councils or community boards)., • Strategic thinker and problem-solver who can align organizational goals with partner priorities., • Experience in mobility, micromobility, EV infrastructure, or sustainability sectors., • Familiarity with government contracting, grants, public/private partnerships, and public policy related to transportation or climate action., • Familiarity with sustainability or environmental compliance, particularly around greenhouse gas (GHG) reporting and climate action planning., • Strong project management skills and comfort working across teams and timelines., • Be part of a mission-driven company tackling climate change through transportation., • Help reshape urban mobility in partnership with forward-thinking cities., • Work on the cutting edge of EVs, smart transit, and equitable transportation access., • Salary: $120,000 - $160,000, based on experience + commission, benefits, and hybrid-friendly culture.

In accordance with state and federal regulations, assi Customer Service, Pharmacy, Associate, Customer Experience, Pharmacy Manager, Store Manager, Retail. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Models and deliver

Business, Marketing, Retail, or related fields. Retail, sales, customer facing, and/or supervisory experience preferred. Retail Assistant Store Manager.

Aeropostale - 7535 N Kendall Dr [ASM / Store Supervisor] As an Assistant Store Manager at Aeropostale, you'll: Work together with the Store Manager to create action plans to achieve store sales and statistical goals; Create an amazing customer experience and continually provide feedback to associate

Manager, Customer Experience, you will work collaboratively with customers to enhance their overall experience with the company and support their success within the industry. The position leads the company's Customer Experience (CX) team, implements and maintains best practices, and drives improveme

Aeropostale - 11401 NW 12th St [ASM / Store Supervisor] As an Assistant Store Manager at Aeropostale, you'll: Work together with the Store Manager to create action plans to achieve store sales and statistical goals; Create an amazing customer experience and continually provide feedback to associates

Job Description Are you a hospitality enthusiast searching for a new experience in South Florida and have a love for genuinely exceeding expectations? Bellini at Mr. C Coconut Grove is looking to hire a Server who constantly attends to customers’ needs in a friendly, welcoming way while taking and delivering their orders quickly and accurately with excellent customer service. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, and a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), parking, and meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! WHO WE ARE? From the fourth generation hospitality leaders, brothers Ignazio and Maggio Cipriani, comes Mr. C Miami Coconut Grove. An oasis within bustling South Florida surrounded by breathtaking views of Biscayne Bay and the Coconut Grove skyline. Designed by the world-renowned architecture firm Arquitectonica, the hotel’s interior features a nautical motif by Martin Brudnizki Design Studio. A total of 100 guestrooms and suites with private outdoor terraces, a new Italian dining concept with indoor and outdoor seating and its rooftop Bellini Restaurant and Bar provide guests with attentive European service, complimented by luxury accommodations and amenities. YOUR ROLE AS A SERVER We are looking for a competent Restaurant Server to take and deliver orders. You’ll be the face of our restaurant and responsible for our customers’ experiences. Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus, and serving food and beverages. You need to be quick on your feet (literally and metaphorically) and have a polite and friendly attitude. If you enjoy talking to people and thrive in a fast-paced workplace, we’d like to meet you. Your ultimate goal will be to provide high-quality service that will help us maintain and attract customers. ESSENTIAL FUNCTIONS AND BASIC DUTIES: • Provide friendly, courteous, and efficient service to all guests with making eye contact, smiling, and maintaining proper posture., • Take orders and serve food and beverage items to customers in a timely, enthusiastic and professional manner., • Listen and respond to inquiries using a positive, clear speaking voice., • Maintain extensive knowledge of the menu and offer suggestions of dishes in accordance to the guests’ preferences., • Able to safely transport hot and liquid items to and from the bar and kitchen areas., • Maintain a clean dining room area., • Anticipate and service the guests’ needs before requests are made., • Follow proper time and attendance and uniform procedures., • Able to ascertain a guest’s satisfaction and handle any problems which may arise and inform a Manager of the problem and how it was resolved. OTHER: • Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment., • Due to the cyclical nature of the industry, employees may be required to work varying schedules to reflect the business needs of the property. In addition, attendance at all scheduled training sessions and meetings is required., • Upon employment, all employees are required to fully comply with Cipriani rules and regulations for the safe and effective operation of the facilities. Employees who violate organization rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to the essential functions, this position may be required to perform a combination of the following supportive functions: • Respond quickly and properly in any restaurant emergency situation., • Maintain an alert and attentive demeanor at all times in addition to remaining calm during periods of heavy business volumes., • Maintain cleanliness in all areas of the dining room., • The ability to perform other tasks or projects as assigned by Cipriani Management. SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITIES: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: • Able to speak, read, write, and understand the primary language(s) used in the workplace., • Good communication skills, both verbal and written., • Able to learn and perform all essential job functions accurately and safely., • Knowledge of the menu and beverage list and the ability to communicate clear suggestions to the guests., • Knowledge of the city, particularly tourist attractions and the ability to communicate clear directions to these attractions and facilities., • Auditory and visual abilities to observe and detect signs of emergency situations. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: • Most work tasks are performed indoors. Temperature is moderated and controlled by facility environmental systems., • Able to stand and exert well-paced mobility for an extended period of time., • Able to lift up to 25lbs. and on a regular and continuing basis., • Able to bend, stoop, kneel, reach, push, pull, twist, walk, crouch, squat and stretch to fulfill tasks., • Manual dexterity required to use and operate all necessary equipment., • Verbal, auditory and visual interactions occur continuously in the process of communicating with guests, supervisors and other employees. QUALIFICATION STANDARDS: Education: High school or equivalent education preferred. Experience Required: Minimum one year serving experience required. Licenses or Certificates: Ability to obtain and/or maintain any government required licenses, certificates or permits. Grooming: All Employees must maintain a neat, clean and well-groomed appearance per Cipriani standards. INTENT AND FUNCTION OF JOB DESCRIPTIONS: All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by Supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an “at-will” employer. READY TO JOIN OUR TEAM? We understand your time is valuable, and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Equal Employment Opportunity Powered by JazzHR gchnXOIdrm

Job Description Anticipate the personal needs of residents and execute all requests in a timely fashion. Be instrumental in creating a luxury environment and executing five star service exceeding expectations in customer service. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Acts as the owner/resident’s liaison between all aspects of the association., • Respect all owner/residents’ privacy, information, perspective, priorities, times, and resources., • Maintain a warm and friendly demeanor at all times., • Attends to owner/resident’s personal and domestic needs including, but not limited to: Escort to and from the unit; attending to (carrying) the owner/resident/resident’s belongings; packing and unpacking of luggage, groceries or other similar items; personal shopping for the owner/resident/resident as well as other various errands including but not limited to, post office, bank, dry-cleaner, take out food, and similar., • Accompany the owner/resident on outings if desired., • Responsible for the overall care of the owner/resident’s unit including the cleanliness and maintenance., • Preparation of unit for owner/resident arrival, including stocking all items the owner/resident may desire., • Responsible to launder, fold and iron, the owner/resident’s clothes as requested., • Responsible for the general upkeep and other housekeeping services as requested by the owner/resident., • May be called on to service the owner/residents beverage, snack and other simple requests., • Make reservations for dining, events or similar, ensuring that all necessary information is recorded properly., • Call and confirm reservations for special events, dining, youth activities, spa, fitness, and any other needed follow up for any events., • Arrange for special requests for owner/resident, to include airline reservations, ground transportation, hotel accommodations, tickets to major events, golf outings, tours, ordering and delivery of flowers and baskets, and any other services that would accommodate the owner/resident’s needs., • Resolve all owner/residents concerns promptly. If unable report to management immediately for assistance., • Conduct all services for the association as an ambassador - with integrity and in a professional manner at all times, • Approach all encounters with residents, guests, and fellow employees in a gracious, attentive, courteous, and service-oriented manner., • Establish relationships with local merchants and service providers as needed., • Take part in maintaining a clean working environment., • Maintain regular attendance in compliance with KWPM’s standards, as required by the employee handbook, scheduling, which will vary according to the needs of the Association., • Maintain the highest standards of personal appearance and grooming, which include but not limited to, wearing proper attire and approved uniform., • Maintain professional relationship with residents and guests- directly responsible for owner/resident satisfaction., • Maintain a clean and organized working environment- the Butler provides a lasting impression to all guests and residents of the Association., • Provides quality service to residents and guests. Employee reports directly to the Chef Concierge or in their absence directly to the General Manager of the community.. Competencies Positive attitude and good communication skills, with excellent grooming standards. Commitment to delivering a high level of customer service. Flexibility to respond to a variety of different work situations and ability to work on your own. Work Environment The work environment will be indoors and outdoors, depending on the needs of the guest. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Position Type This is a full-time non-exempt position, average 40 hours a week. Will be required to come in for emergency situations. This schedule may change to accommodate the business needs of the property. Required Experience and Education • Bachelor’s degree in Hospitality Management, • Previous working experience as a Butler or Assistant Butler; minimum 3 years of experience., • Working knowledge with with computers and software used in an office environment., • Must be able to communicate well and convey information and ideas clearly., • Must be creative and enjoy creating a luxury lifestyle that is fun and safe for residents. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job DescriptionDescription: Job Title: Server Job Type: Full-Time, PM Shift Reports To: Restaurant Manager Benefits Package: Health insurance coverage, daily meals, weekly remuneration, a 401(k)-retirement plan, store discounts among other benefits. Job Summary: The Donut Gallery is a beloved local diner celebrated for its warm hospitality, classic counter service, and lively atmosphere that makes every guest feel like family. We take pride in offering high-quality food and genuine service that reflect our long-standing neighborhood tradition. As a Server, you play a key role in delivering that experience. You are responsible for providing guests with exceptional service, demonstrating strong knowledge of our full menu of food and beverages, and following the service standards outlined in The Donut Gallery’s Standard Operating Procedures. This position is for the afternoon shift, where teamwork, efficiency, and a positive attitude are essential to maintaining smooth operations and ensuring every guest leaves satisfied. Requirements: Key Responsibilities: • Providing the highest levels of professionalism and enthusiasm to guests, and co-workers., • Complete knowledge of use and care of Point of Sale and timekeeping systems., • Completion of all assigned opening and closing tasks pertinent to the server position., • Assist co-workers in the performance of their responsibilities when necessary., • Maintenance of the highest levels of sanitation and safety in the workplace., • Knowledge of location and requisitioning of all necessary products and supplies., • Knowledge of bar and dining area seating charts., • Complete familiarity with liquor and wine selection, pricing, and preparation., • Complete familiarity with all menu item preparations and presentation., • Knowledge of and adherence to proper I.D procedures., • Adherence to service standards as outlined in BSOP’s., • Daily reconciliation of sales and credit information., • Declaration of earned gratuities in accordance with current governmental requirements., • Customer Service: Provide excellent service, anticipate needs, and ensure a memorable experience for guests., • Communication: Speak clearly with guests and effectively communicate with the kitchen and other staff., • Teamwork: Work well with hosts, bussers, and kitchen staff to ensure smooth service., • Time Management & Multitasking: Juggle multiple tables, take orders, and fulfill requests efficiently., • Patience & Composure: Remain calm and handle busy periods and customer complaints effectively., • Attention to Detail: Remember orders, dietary restrictions, and special requests., • Positive Attitude: Maintain an outgoing, friendly, and enthusiastic demeanor. Your standard work schedule will be 5 days per week, with 2 days off to be scheduled based on operational needs. Due to special events, you may be required to work on holidays or additional days. The Company identifies as an Equal Opportunity Employer. All applicants are considered for all positions with no regard to color, race, national origin, religion, non-job-related disability, Vietnam era, disabled veteran status, sexual orientation, age or sex, or marital status.

Job Description The Role… At Soho House a Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elevated experience by following Soho House Service Standards. The Server plays a crucial role in ensuring the success of service and guest satisfaction. Also, collaborates with other team members and completes pre-service and post-service duties, accurately entering orders into POS and being attentive during service to support additional member or guest request. A successful Server maintains a positive and influential attitude, is detail oriented, process driven and flexible while working under pressure to ensure seamless communication is maintained through the Front of House (FOH) and Back of House (BOH) staff. Main Duties • Develop and maintain professional relationships with all coworkers and management as well as complete checklists on all trained processes learned in Club School, • Positively influence members and guests experience by elevating the dining experience with food and drink pairing options and discussing specials to drive sales through consistent and approachable communication and the highest level of service in accordance with Soho House Standards, • Maintain communication and advise Management and Executive Chef on any allergies or potential red flags encountered throughout the night to mitigate any forecasted risk, • Complete all check out reports at the end of each shift and have it double checked and signed by management, • Adhere to health and safety policies as well as all Company policies, procedures, standards and local, state, and federal law as applicable, • Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests, • Assist runners and bussers when possible with expo and service bar tickets to support all table orders, • Clean and stock server alley and bar area, polish silverware, plates and/or glassware as needed, • Knowledge of the menu, with the ability to make suggestions who asked by members and/or guests, • Minimum of 2+ years' experience in similar capacity, • Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure, • Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests, • Must be able to demonstrate competency as outlined in the training schedule and Club School, • Must be able to work flexible shifts and schedules, including weekends and holidays as needed, • Ability to take direction, work in a team environment and autonomously, • Must be able to seize, grasp, turn and hold objects with hands., • Must be able to make periodical fast paced movements are required to go from one part of the property to others., • Must be able to move, pull, carry or lift at least 20 pounds., • Must be able to occasionally kneel, bend, crouch and climb is required., • Must be able to perform physical activities such as lifting, cleaning, and stooping., • Must be able to stand, walk, lift, and bend for long periods of time. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically, • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability, • Learning & Development: An extensive range of internally and externally run courses are available for all employees., • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all., • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to., • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Job Description The Role… At Soho House a Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elevated experience by following Soho House Service Standards. The Server plays a crucial role in ensuring the success of service and guest satisfaction. Also, collaborates with other team members and completes pre-service and post-service duties, accurately entering orders into POS and being attentive during service to support additional member or guest request. A successful Server maintains a positive and influential attitude, is detail oriented, process driven and flexible while working under pressure to ensure seamless communication is maintained through the Front of House (FOH) and Back of House (BOH) staff. Main Duties • Develop and maintain professional relationships with all coworkers and management as well as complete checklists on all trained processes learned in Club School, • Positively influence members and guests experience by elevating the dining experience with food and drink pairing options and discussing specials to drive sales through consistent and approachable communication and the highest level of service in accordance with Soho House Standards, • Maintain communication and advise Management and Executive Chef on any allergies or potential red flags encountered throughout the night to mitigate any forecasted risk, • Complete all check out reports at the end of each shift and have it double checked and signed by management, • Adhere to health and safety policies as well as all Company policies, procedures, standards and local, state, and federal law as applicable, • Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests, • Assist runners and bussers when possible with expo and service bar tickets to support all table orders, • Clean and stock server alley and bar area, polish silverware, plates and/or glassware as needed, • Knowledge of the menu, with the ability to make suggestions who asked by members and/or guests, • Minimum of 2+ years' experience in similar capacity, • Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure, • Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests, • Must be able to demonstrate competency as outlined in the training schedule and Club School, • Must be able to work flexible shifts and schedules, including weekends and holidays as needed, • Ability to take direction, work in a team environment and autonomously, • Must be able to seize, grasp, turn and hold objects with hands., • Must be able to make periodical fast paced movements are required to go from one part of the property to others., • Must be able to move, pull, carry or lift at least 20 pounds., • Must be able to occasionally kneel, bend, crouch and climb is required., • Must be able to perform physical activities such as lifting, cleaning, and stooping., • Must be able to stand, walk, lift, and bend for long periods of time. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically, • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability, • Learning & Development: An extensive range of internally and externally run courses are available for all employees., • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all., • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to., • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Job Description The Role… At Soho House a Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elevated experience by following Soho House Service Standards. The Server plays a crucial role in ensuring the success of service and guest satisfaction. Also, collaborates with other team members and completes pre-service and post-service duties, accurately entering orders into POS and being attentive during service to support additional member or guest request. A successful Server maintains a positive and influential attitude, is detail oriented, process driven and flexible while working under pressure to ensure seamless communication is maintained through the Front of House (FOH) and Back of House (BOH) staff. Main Duties • Develop and maintain professional relationships with all coworkers and management as well as complete checklists on all trained processes learned in Club School, • Positively influence members and guests experience by elevating the dining experience with food and drink pairing options and discussing specials to drive sales through consistent and approachable communication and the highest level of service in accordance with Soho House Standards, • Maintain communication and advise Management and Executive Chef on any allergies or potential red flags encountered throughout the night to mitigate any forecasted risk, • Complete all check out reports at the end of each shift and have it double checked and signed by management, • Adhere to health and safety policies as well as all Company policies, procedures, standards and local, state, and federal law as applicable, • Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests, • Assist runners and bussers when possible with expo and service bar tickets to support all table orders, • Clean and stock server alley and bar area, polish silverware, plates and/or glassware as needed, • Knowledge of the menu, with the ability to make suggestions who asked by members and/or guests, • Minimum of 2+ years' experience in similar capacity, • Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure, • Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests, • Must be able to demonstrate competency as outlined in the training schedule and Club School, • Must be able to work flexible shifts and schedules, including weekends and holidays as needed, • Ability to take direction, work in a team environment and autonomously, • Must be able to seize, grasp, turn and hold objects with hands., • Must be able to make periodical fast paced movements are required to go from one part of the property to others., • Must be able to move, pull, carry or lift at least 20 pounds., • Must be able to occasionally kneel, bend, crouch and climb is required., • Must be able to perform physical activities such as lifting, cleaning, and stooping., • Must be able to stand, walk, lift, and bend for long periods of time. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match, • Paid Time Off: Full- Time Employees have sick day's + vacation days, • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically, • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability, • Learning & Development: An extensive range of internally and externally run courses are available for all employees., • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all., • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to., • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Job Description Title: Manager, Customer Loyalty & Renewals Reports to: Chief Marketing Officer Location: Miami, FL (Hybrid) / Remote About the Company At BMG Money, our mission is to provide access to affordable and responsible credit for underserved consumers facing unexpected expenses. We all share one vision— Redefining lending through technology, where underserved individuals can thrive financially through forward-thinking, responsible, and innovative financial solutions. Job Summary The Manager, Customer Loyalty & Renewals is responsible for maximizing customer success and driving profitable growth by optimizing the post-acquisition experience. This role focuses on the critical phases of the customer journey: onboarding, early engagement, and turning satisfied customers into advocates. The goal is to build strong, lasting relationships that reduce early churn, increase feature adoption, and generate high-quality referrals to boost overall Customer Lifetime Value (CLV). Key Responsibilities • Partner with Email Marketing team to design, implement, and optimize a multi-channel onboarding program (email, in-app messaging, guided tours) to ensure new customers successfully reach their "Aha! Moment"—the point where they realize the product's value., • Develop targeted communication flows to drive feature utilization and encourage deeper product integration and engagement., • Collaborate with the Content and Product teams to ensure the right educational resources (videos, webinars, guides) are delivered to customers at the optimal moment in their lifecycle., • Partner with Market Research team to design and deploy transactional and lifecycle surveys (e.g., NPS, CSAT, CES) to gather continuous customer sentiment data., • Develop automated follow-up campaigns and alerts based on survey scores (e.g., turning Promoters into Referrers and routing Detractors to the Customer Success team for intervention)., • Identify high-value, high-satisfaction customers for testimonials, case studies, and co-marketing opportunities., • Own the strategy, execution, and promotion of the customer referral program, ensuring a frictionless experience and attractive incentives for both the referrer and the referred party., • Create campaigns to reward long-term, highly engaged customers (e.g., exclusive access, loyalty tiers) to deepen their relationship with the brand and drive word-of-mouth marketing., • Implement systematic processes to prompt satisfied customers to leave positive reviews on third-party sites (e.g., app stores, industry review platforms) to aid organic acquisition efforts.Qualifications, • 5+ years of experience in Marketing, with a focus on Customer Lifecycle, CRM, or Customer Experience (CX) Marketing., • Proven success in designing and executing successful onboarding and referral programs that demonstrably impacted CLV or churn reduction., • Expert proficiency with a major Marketing Automation Platform (MAP) (e.g., building complex logic flows, deep segmentation)., • Strong analytical skills with experience analyzing customer behavioral data, survey responses (NPS), and key metrics like TTFV and initial churn rate., • Excellent ability to collaborate cross-functionally with Customer Success, Product, and Revenue teams., • Experience with TrustPilot, Sprinklr, and other customer review platforms.

Job Description RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene. At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey. DREAM IT MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA’s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026). BUILD IT RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States. GROW IT RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities. Summary: As a Server at our upscale restaurant, you will play a pivotal role in delivering an exceptional dining experience. Your primary responsibilities include warmly greeting guests, expertly guiding them through the menu, accurately communicating orders to the kitchen and bar teams, and assisting with beverage service when needed. You will be expected to announce and describe food and beverages at the table with clarity and professionalism. Additionally, you will manage the preparation, presentation, and upkeep of tableside drink carts. This role requires clear and engaging guest interaction. Responsibilities may also include other duties as assigned to ensure a seamless and memorable dining experience for our guests. RESPONSIBILITIES: • Menu Mastery: Possess a comprehensive understanding of all menus, including menu structure, ingredients, origins, suppliers, seasonality, flavor profiles, allergy considerations, preparation methods, and presentation styles., • Beverage Expertise: Demonstrate in-depth knowledge of the cocktail program at both the Main Bar and V by MILA, including an understanding of available spirits, pricing, history, and flavor profiles., • Wine Knowledge: Have a thorough understanding of the wines-by-the-glass program, including appropriate pairings, and a working knowledge of the wine cellar, proper wine service techniques (e.g., decanting, glassware), as well as a strong grasp of the beer and non-alcoholic beverage offerings., • Policy Adherence: Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards., • Preparation and Compliance: At the start of each shift, review the daily prep list to ensure all items are complete and sufficient product is available. Adhere to standard portion sizes, cooking methods, quality standards, and kitchen rules., • Equipment Proficiency: Ensure proper use and maintenance of equipment, using each item only as intended., • Guest Engagement: Anticipate guest needs, respond promptly, and provide exceptional service at all times, regardless of the time of day or how busy the restaurant is., • Team Collaboration: Attend employee meetings, contribute suggestions for improvement, and maintain positive relations with coworkers and guests., • Product Handling: Handle, store, and rotate all products correctly, ensuring adherence to company policies and procedures., • Sanitation Standards: Strictly abide by state sanitation and health regulations, as well as company standards, to maintain a safe and clean work environment., • Problem Reporting: Promptly report any equipment or food quality issues to the management team., • Experience: A minimum of 2-3 years in a high-volume, upscale dining environment., • Attention to Detail: Strong focus on precision and accuracy in all tasks., • Communication Skills: Effective verbal and written communication abilities are essential., • Certification: Valid state food handling certificate is required., • Multitasking: Ability to handle multiple tasks simultaneously in a fast-paced setting., • Teamwork: Must be a collaborative team player with a positive attitude., • Self-Motivation: Driven by performance with a proactive approach to tasks., • Professionalism: High standard of professionalism and courtesy in all interactions., • Physical Stamina: Capable of remaining in a stationary position for up to 8 hours during shifts., • Physical Ability: Must be able to reach, bend, stoop, and frequently lift up to 50 pounds., • Punctuality: Consistent, on-time attendance and reliable presence are mandatory., • Interpersonal Skills: Strong interpersonal skills to interact effectively with guests and team members., • Time Management: Efficient time management to handle workload and responsibilities., • Basic Math: Ability to perform basic arithmetic operations as needed., • Recipe Comprehension: Able to understand and follow recipes accurately., • Customer service. Physical Demands And Work Environment: • The role involves repetitive motions typical of restaurant work, such as carrying trays, serving dishes, and pouring beverages., • Prolonged standing is required throughout the shift, often for several hours at a time., • You may be required to lift and carry items up to [insert weight], such as trays of food, drink crates, or other restaurant supplies., • The work environment is fast-paced and can be physically demanding, especially during peak service hours., • You will need to navigate crowded spaces and tight corners, maintaining a high level of awareness and agility to ensure guest and team safety., • Exposure to varying temperatures, particularly in kitchen areas or outdoor service spaces, may be frequent., • The role requires the ability to maintain energy and focus during long shifts, which may include evenings, weekends, and holidays.

Job Description Are you a hospitality enthusiast searching for a new experience in South Florida and have a love for genuinely exceeding expectations? Room Service at Mr. C Coconut Grove is looking to hire an In-room Dining Server who constantly attends to customers’ needs in a friendly, welcoming way while taking and delivering their orders quickly and accurately with excellent customer service. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, and a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), parking, and meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! WHO WE ARE? From the fourth generation hospitality leaders, brothers Ignazio and Maggio Cipriani, comes Mr. C Miami Coconut Grove. An oasis within bustling South Florida surrounded by breathtaking views of Biscayne Bay and the Coconut Grove skyline. Designed by the world-renowned architecture firm Arquitectonica, the hotel’s interior features a nautical motif by Martin Brudnizki Design Studio. A total of 100 guestrooms and suites with private outdoor terraces, a new Italian dining concept with indoor and outdoor seating and its rooftop Bellini Restaurant and Bar provide guests with attentive European service, complimented by luxury accommodations and amenities. YOUR ROLE AS AN IN-ROOM DINING SERVER We are looking for an In-Room Dining Server to take and deliver orders. Room dining server provides exceptional food quality, quantity, and presentation standards for menu items, using methods including batch cooking and just-in-time preparation methods. Your ultimate goal will be to provide high-quality service that will help us maintain and attract customers. ESSENTIAL FUNCTIONS AND BASIC DUTIES: • Takes room service orders over the telephone following In Room Dining phone procedures and relays all orders to the kitchen., • Carry silverware, linen, and food on tray or uses a serving cart/vehicle to transport order to room., • Sets up trays and serves food/beverage., • Answers questions regarding room service and responds to requests for additional food or drink service., • Collects or stacks dirty dishes on tray, table, or serving cart and removes from the room or retrieves them from the hall outside of the room., • Garnishes dishes prior to serving as necessary., • Present final check with a script posted to a member/guest account., • Performs other related duties as assigned by the Manager on duty., • Anticipate and service the guests’ needs before requests are made., • Follow proper time and attendance and uniform procedures., • Able to ascertain a guest’s satisfaction and handle any problems which may arise and inform a Manager of the problem and how it was resolved. OTHER: • Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment., • Due to the cyclical nature of the industry, employees may be required to work varying schedules to reflect the business needs of the property. In addition, attendance at all scheduled training sessions and meetings is required., • Upon employment, all employees are required to fully comply with Cipriani rules and regulations for the safe and effective operation of the facilities. Employees who violate organization rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to the essential functions, this position may be required to perform a combination of the following supportive functions: • Respond quickly and properly in any restaurant emergency situation., • Maintain an alert and attentive demeanor at all times in addition to remaining calm during periods of heavy business volumes., • Maintain cleanliness in all areas of the dining room., • The ability to perform other tasks or projects as assigned by Cipriani Management. SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITIES: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: • Able to speak, read, write, and understand the primary language(s) used in the workplace., • Good communication skills, both verbal and written., • Able to learn and perform all essential job functions accurately and safely., • Knowledge of the menu and beverage list and the ability to communicate clear suggestions to the guests., • Knowledge of the city, particularly tourist attractions and the ability to communicate clear directions to these attractions and facilities., • Auditory and visual abilities to observe and detect signs of emergency situations. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: • Be physically able to lift, reach, bend and stoop., • Be able to working in a standing position for long periods of time., • Be able to safely lift bags, cases and stacks weighing up to 60 pounds., • Be able to work in a hot, wet, humid, and loud environment for long periods of time., • Verbal, auditory and visual interactions occur continuously in the process of communicating with guests, supervisors and other employees. QUALIFICATION STANDARDS: Education: High school or equivalent education preferred. Experience Required: Minimum of one-year serving experience required. Licenses or Certificates: Ability to obtain and/or maintain any government-required licenses, certificates or permits. Grooming: All Employees must maintain a neat, clean, and well-groomed appearance per Cipriani standards. INTENT AND FUNCTION OF JOB DESCRIPTIONS: All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by Supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an “at-will” employer. READY TO JOIN OUR TEAM? We understand your time is valuable, and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! We are an Equal Employment Opportunity Employer Powered by JazzHR YjpK6BcIof

Job DescriptionPOSITION PURPOSE: Service of food and/or beverage to include the order-taking and delivery of any food and/or beverage items. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Check station before, during and after shift for proper set-up and cleanliness., • Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness., • Record the details of the order from the guests, upsell, repeating the order to the guest to check for accuracy., • Input the order into the Point of Sale computer in exact compliance with department protocol in order to inform the kitchen of the relevant details in the order being placed., • When complete, retrieve order from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments., • Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests., • Replenish beverages as necessary and check with guests for overall satisfaction., • Market and serve upon request any dessert items or specialty beverages., • Monitor guest satisfaction and present check. Process check per hotel procedures., • Communicate with kitchen chefs and abide by their rules, guidelines and requests. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Doral Golf Resort & Spa from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the manager is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Perform any general cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards., • Supplement the bussers/food runners in clearing and resetting the tables., • Perform all assigned side work to include replenishing condiments and restocking side stands. (Specific side work available)., • Perform other duties as requested, such as answering telephone and taking room service orders, handle special guest requests, and greet and seat guests according to Trump National Doral-Miami guidelines., • Attend required meetings and contribute to the educational and communication processes., • Must adhere to all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to insure all laws are being followed. PHYSICAL REQUIREMENTS: Frequency Key: Rare, Occasional, Frequent, Constant for lifting enter estimated lbs at 10, 25, 50, and 50+. Physical Activity Frequency Sitting Rare Walking, climbing stairs Constant Crouching/Bending/Stooping Occasional Reaching Constant Grasping Constant Pushing/Pulling Occasional Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Smell Constant Lifting/Carrying (# lbs) – 10-40 lbs. Frequent Travel Rare OTHER DUTIES: Assimilate into Trump National Doral-Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: • Safety Shoes (slip resistant) preferred, • Use of gloves (latex, vinyl, plastic), • Apron Associates will be trained in the proper use and care of assigned PPE. The hotel provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. QUALIFICATION STANDARDS: EDUCATION High School graduate or equivalent preferred. EXPERIENCE Prefer six (6) months to one year previous serving experience. Prior hospitality experience preferred. LICENSES OR CERTIFICATES Food Handler Certification; Responsible Vendors Training; CPR Training preferred. GROOMING All associates must maintain a neat, clean and well-groomed appearance (specific standards available). OTHER Additional language ability is preferred, Spanish in particular. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job Description POSITION PURPOSE: Service of food and/or beverage to include the order-taking and delivery of any food and/or beverage items. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Check station before, during and after shift for proper set-up and cleanliness., • Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness., • Record the details of the order from the guests, upsell, repeating the order to the guest to check for accuracy., • Input the order into the Point of Sale computer in exact compliance with department protocol in order to inform the kitchen of the relevant details in the order being placed., • When complete, retrieve order from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments., • Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests., • Replenish beverages as necessary and check with guests for overall satisfaction., • Market and serve upon request any dessert items or specialty beverages., • Monitor guest satisfaction and present check. Process check per resort procedures., • Communicate with kitchen chefs and abide by their rules, guidelines and requests. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral – Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the manager is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Perform any general cleaning tasks using standard resort cleaning products as assigned by supervisor to adhere to health standards., • Supplement the bussers/food runners in clearing and resetting the tables., • Perform all assigned side work to include replenishing condiments and restocking side stands. (Specific side work available)., • Perform other duties as requested, such as answering telephone and taking room service orders, handle special guest requests, and greet and seat guests according to Trump National Doral-Miami guidelines., • Attend required meetings and contribute to the educational and communication processes., • Must adhere to all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to insure all laws are being followed. PHYSICAL REQUIREMENTS: Frequency Key: Rare, Occasional, Frequent, Constant for lifting enter estimated lbs at 10, 25, 50, and 50+. Physical Activity Frequency Sitting Rare Walking, climbing stairs Constant Crouching/Bending/Stooping Occasional Reaching Constant Grasping Constant Pushing/Pulling Occasional Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Smell Constant Lifting/Carrying (# lbs) – 10-40 lbs. Frequent Travel Rare OTHER DUTIES: Assimilate into Trump National Doral-Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: • Safety Shoes (slip resistant) preferred, • Use of gloves (latex, vinyl, plastic), • Apron Associates will be trained in the proper use and care of assigned PPE. The hotel provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. QUALIFICATION STANDARDS: EDUCATION Prior hospitality experience preferred. EXPERIENCE Prefer six (6) months to one year previous serving experience. Prior hospitality experience preferred. LICENSES OR CERTIFICATES Food Handler Certification; Responsible Vendors Training; CPR Training preferred. GROOMING All associates must maintain a neat, clean and well-groomed appearance (specific standards available). OTHER Additional language ability is preferred, Spanish in particular. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job Description Position Purpose: Service of food and/or beverage to include the delivery and order-taking of any food and/or beverage items. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction. EXAMPLE OF DUTIES: ESSENTIAL FUNCTIONS • Retrieve check from order taker, set table and pick up order from the kitchen or bar. When picking up, be certain that order is complete, i.e., all food, beverages, alcoholic beverages, and all condiments., • Carry trays up to 30 lbs. or push wheeled carts to deliver room service orders to guests in a friendly and courteous manner to ensure guest satisfaction. After set up, present check and obtain payment. Delivers payment/signed check to order taker for closing., • Set up room service trays and tables in anticipation of incoming orders., • Monitor progress of quest dining experience and remove trays and tables from guest floors at appropriate time; return them to designated locations in a prompt and orderly fashion., • Assist with preparation of guest amenities and deliver to guest rooms; remove when appropriate. Other Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort. Regular attendance in conformance with the standards, which may be established by Trump National Doral-Miami from time to time, is essential to the successful performance of this position. Due to the industry that we are in a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in Operations will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the manager is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Attend mandatory meetings., • Perform all assigned side work such as replenishing condiments and restocking side stands., • Abide by all state, federal and corporate liquor regulations pertaining to serving alcoholic beverages., • Perform general cleaning tasks to adhere to health and safety standards., • Keep work area clean and organized., • Complete other duties as assigned by supervisor. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical Activity Frequency Sitting Occasional Walking Constant Climbing stairs Occasional Crouching/Bending/Stooping Frequent Reaching Constant Grasping Constant Pushing/Pulling Frequent Near Vision Constant Far Vision Constant Hearing Frequent Talking Frequent Smell Frequent Taste Occasional Lifting/Carrying (# lbs) – up to 50 lbs. Frequent Travel Never OTHER DUTIES: Assimilate into Trump National Doral-Miami Cultural Foundation through understanding, supporting and participating in all elements of CSCS. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: • Safety Shoes (slip resistant) preferred, • Use of gloves (latex, vinyl, plastic), • Apron Associates will be trained in the proper use and care of assigned PPE. The resort provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette., • Knowledge of the appropriate table settings, service ware and menu items., • Ability to communicate orally and verbally in English with associates and outside entities. Certain positions will require the ability to read and write in English as well., • Ability to remember, recite and promote the variety of menu items., • Ability to transport large trays weighing up to 40 lbs. through a crowded room on a continuous basis throughout shift., • Ability to operate beverage and basic kitchen equipment., • Ability to operate a keyboard and learn Point of Sale procedures to pre-check order and close out the check., • Willingness and ability to taste food items relevant to the menu. QUALIFICATION STANDARDS: EDUCATION High School graduate or equivalent preferred. EXPERIENCE Prefer six (6) months to one year previous serving experience. Prior hospitality experience preferred LICENSES OR CERTIFICATES Food Handler Certification; Responsible Vendors Training; CPR Training preferred GROOMING All associates must maintain a neat, clean and well-groomed appearance (specific standards available). OTHER Additional language ability is preferred, Spanish in particular. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job Description We are seeking an enthusiastic and capable Assistant Server to join our exceptional team of service leaders. This role works under the direction of the server to help create the guest’s overall dining experience by providing prompt, attentive table service. Your Responsibilities: • Support all aspects of the guests’ dining experience and will be in constant communication with service and kitchen team. Your Qualifications: • The ideal candidate has 1-3 years of experience in restaurants, or establishments of similar caliber., • You must be organized, motivating, and demonstrate excellent communication skills., • Food Handlers Safety Certificate Preferred, • Ability to read, speak and interpret documents in clear English., • Must be able to exert well-paced ability in limited space and to reach other locations of the restaurant in a timely basis., • Must have manual dexterity to use and operate all necessary equipment., • Must be able to work a flexible schedule. (including nights, weekends, and holidays), • We seek individuals who pursue this career as a passion and a profession. WE are a team of hospitality professionals committed to creating extraordinary experiences for our guests and staff. Our mission is to operate a financially responsible organization in an environment where work feels good. RESPECT for our team, guests, partners, purveyors and our environment. EMPOWER our staff to think and act on their own with a Sense of Urgency. PRIDE ourselves in providing generous hospitality, distinctive cuisine and exceptional service. MENTOR, we encourage personal and professional Development. EMBRACE the daily challenge and have fun. We are all in this together! What we offer: • Comprehensive Medical, Dental and Vision insurance, • Pre-Tax Commuter Benefits, • Employee Assistance Program, • Gym Membership Discounts, • ZipCar Rental Discounts, • Family Meal Provided, • On site Educational Classes Bastion Hospitality LLC –is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Bastion Hospitality, LLC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Employees must maintain the confidentiality of all company and customer information and must not discuss such matters outside of Bastion Hospitality, LLC. Tact and discretion must be used in all dealings with all customers and potential customers to maintain a positive image of Baston Hospitality, LLC. We use eVerify to confirm U.S. Employment eligibility.

Job Description JOB SUMMARY Prompt and courteous delivery of all Room Service orders, maintain positive Room Service image through all areas of guest contact and through cleanliness of guest areas.. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. JOB SPECIFIC TASKS Safety and Security • Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor., • Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment., • Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel., • Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury., • Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters)., • Follow policies and procedures for the safe operation and storage of tools, equipment, and machines., • Protect the privacy and security of guests and coworkers., • Follow company and department policies and procedures., • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures., • Maintain confidentiality of proprietary materials and information., • Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures., • Address guests' service needs in a professional, positive, and timely manner., • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible., • Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible., • Thank guests with genuine appreciation and provide a fond farewell., • Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust., • Engage guests in conversation regarding their stay, property services, and area attractions/offerings., • Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones)., • Speak to guests and co-workers using clear, appropriate and professional language., • Support all co-workers and treat them with dignity and respect., • Develop and maintain positive and productive working relationships with other employees and departments., • Stand, sit, or walk for an extended period of time or for an entire work shift., • Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures., • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen., • Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards., • Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity., • Check in with guests to ensure satisfaction with each food course and/or beverages., • Answer questions on menu selections, and check with kitchen staff whenever additional clarification is necessary., • Communicate with the kitchen regarding the length of wait for food items, recook orders, and product availability. CRITICAL COMPETENCIES Interpersonal Skills Customer Service Orientation Team Work Communications Communication Listening Personal Attributes Dependability Presentation CANDIDATE PROFILE Education High school diploma/G.E.D. equivalent Related Work Experience At least 1 year of work experience. Supervisory Experience No supervisory experience is required Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind, and that my employment is at-will. This job description provides a general summary of the position from time to time the duties and responsibilities of this position may be amended, corrected or added to at the discretion of the Administration /Management. The hotel business functions seven days a week, 24 hours a day, all associates must realize this fact and be aware that at times it may be necessary to move associates from their accustomed shifts according to business demands. In addition, it is understood that the levels of business determine the amount of hours that are scheduled. I have read and agreed to the terms specified in this job description for the position I presently hold. A signed copy of this description will be kept in my personal record. I further understand that this job description may be revised at any time and that I will be provided with a revised copy.

Job DescriptionPOSITION PURPOSE: Set up of Catering Events & Banquet rooms; serve food and beverages in a friendly, courteous and professional manner according to Trump National Doral - Miami ’s high standards of service. EXAMPLES OF DUTIES: • Lift, push and pull Banquet equipment to the assigned work area, • Polish and clean all necessary service items, • Greeting guests immediately in a sincerely warm, friendly manner, • Provide prompt, courteous and efficient food and beverage service, • Effectively handle guest concerns and advise the Captain/Banquet Manager of any deficiencies, • Perform all assigned side work tasks regularly to the satisfaction of the Captain ESSENTIAL FUNCTIONS: Set up banquet room as instructed by Banquet Leader to include linen, service-ware and glassware. • Attend roll call meetings before events to learn function particulars, including guest and resort expectations., • Greet guests and respond to requests in a friendly and courteous manner., • Serve food and beverages in the order and to the expectation of the Banquet Leader to ensure consistency throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal and function., • Replenish beverages as necessary, and check with guests for overall satisfaction., • Once banquet is complete, reset banquet room according to Captain's specifications to ensure the readiness of the room for the following function. Other: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort. Regular attendance in conformance with the standards, which may be established by Doral Golf Resort & Spa from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as result there will be times when our associates in Operations will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the resort. • Perform all assigned side work to include replenishing condiments and restocking banquet shelves with supplies., • Perform general cleaning tasks using standard resort cleaning products, as assigned to adhere to health standards., • Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. • Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette. • Knowledge of the appropriate table settings and service ware., • Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the resort., • Ability to remember, recite and promote the variety of menu items., • Ability to accurately describe all menu items, including ingredients on the BEO, • Ability to transport up to 50lbs. through a crowded room on a continuous basis throughout the shift., • Ability to operate beverage equipment, eg., coffee maker, iced tea machine, espresso machine. PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours Physical Activity Frequency Sitting Rare Walking Constant Climbing stairs Frequent Standing Constant Crouching/Bending/Stooping Constant Reaching Constant Grasping Constant Pushing/Pulling Frequent Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Smell Occasional Taste Never Lifting/carrying (#50 lbs) Occasional Travel Never OTHER DUTIES: Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: QUALIFICATION STANDARDS: Education: Any combination of education, training or experience that provides the required knowledge, skills and abilities. Grade school education preferred. Experience: No prior experience required. Prior hospitality experience preferred. Licenses or certificates: ServSafe Food Handlers Certification required. Alcohol Compliance Responsible Vendors Certificate required. CPR Certification and/or First Aid Training preferred. Grooming: All associates must maintain a neat, clean and well groomed appearance (specific standards available). Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job DescriptionPOSITION PURPOSE: Service of food and/or beverage to include the order-taking and delivery of any food and/or beverage items. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Check station before, during and after shift for proper set-up and cleanliness., • Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness., • Record the details of the order from the guests, upsell, repeating the order to the guest to check for accuracy., • Input the order into the Point of Sale computer in exact compliance with department protocol in order to inform the kitchen of the relevant details in the order being placed., • When complete, retrieve order from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments., • Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests., • Replenish beverages as necessary and check with guests for overall satisfaction., • Market and serve upon request any dessert items or specialty beverages., • Monitor guest satisfaction and present check. Process check per hotel procedures., • Communicate with kitchen chefs and abide by their rules, guidelines and requests. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Doral Golf Resort & Spa from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the manager is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Perform any general cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards., • Supplement the bussers/food runners in transporting food from the kitchen, setting and clearing buffet; setting, clearing and resetting the tables., • Perform all assigned side work to include replenishing condiments and restocking side stands., • Perform other duties as requested, such as answering telephone and taking room service orders, handle special guest requests, and greet and seat guests according to Trump National Doral-Miami guidelines., • Attend required meetings and contribute to the educational and communication processes., • Must adhere to all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to insure all laws are being followed. PHYSICAL REQUIREMENTS: Frequency Key: Rare, Occasional, Frequent, Constant for lifting enter estimated lbs at 10, 25, 50, and 50+. Physical Activity Frequency Sitting Rare Walking, climbing stairs Constant Crouching/Bending/Stooping Occasional Reaching Constant Grasping Constant Pushing/Pulling Occasional Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Smell Constant Lifting/Carrying (# lbs) – 10-40 lbs. Frequent Travel Rare OTHER DUTIES: Assimilate into Trump National Doral-Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: • Safety Shoes (slip resistant) preferred, • Use of gloves (latex, vinyl, plastic), • Apron Associates will be trained in the proper use and care of assigned PPE. The hotel provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. QUALIFICATION STANDARDS: EDUCATION High School graduate or equivalent preferred EXPERIENCE Prefer one year previous serving experience. Prior hospitality experience preferred. LICENSES OR CERTIFICATES Food Handler Certification; Responsible Vendors Training; CPR Training preferred GROOMING All associates must maintain a neat, clean and well-groomed appearance (specific standards available). OTHER Additional language ability is preferred, Spanish in particular. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job Description The Role… At Soho House a Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elevated experience by following Soho House Service Standards. The Server plays a crucial role in ensuring the success of service and guest satisfaction. Also, collaborates with other team members and completes pre-service and post-service duties, accurately entering orders into POS and being attentive during service to support additional member or guest request. A successful Server maintains a positive and influential attitude, is detail oriented, process driven and flexible while working under pressure to ensure seamless communication is maintained through the Front of House (FOH) and Back of House (BOH) staff. Main Duties • Develop and maintain professional relationships with all coworkers and management as well as complete checklists on all trained processes learned in Club School, • Positively influence members and guests experience by elevating the dining experience with food and drink pairing options and discussing specials to drive sales through consistent and approachable communication and the highest level of service in accordance with Soho House Standards, • Maintain communication and advise Management and Executive Chef on any allergies or potential red flags encountered throughout the night to mitigate any forecasted risk, • Complete all check out reports at the end of each shift and have it double checked and signed by management, • Adhere to health and safety policies as well as all Company policies, procedures, standards and local, state, and federal law as applicable, • Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests, • Assist runners and bussers when possible with expo and service bar tickets to support all table orders, • Clean and stock server alley and bar area, polish silverware, plates and/or glassware as needed, • Knowledge of the menu, with the ability to make suggestions who asked by members and/or guests, • Minimum of 2+ years' experience in similar capacity, • Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure, • Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests, • Must be able to demonstrate competency as outlined in the training schedule and Club School, • Must be able to work flexible shifts and schedules, including weekends and holidays as needed, • Ability to take direction, work in a team environment and autonomously, • Must be able to seize, grasp, turn and hold objects with hands., • Must be able to make periodical fast paced movements are required to go from one part of the property to others., • Must be able to move, pull, carry or lift at least 20 pounds., • Must be able to occasionally kneel, bend, crouch and climb is required., • Must be able to perform physical activities such as lifting, cleaning, and stooping., • Must be able to stand, walk, lift, and bend for long periods of time. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match, • Paid Time Off: Full- Time Employees have sick day's + vacation days, • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically, • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability, • Learning & Development: An extensive range of internally and externally run courses are available for all employees., • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all., • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to., • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results * Ensure all fron

Retail Assistant Store Manager-Shops at Midtown Miami. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers. Prior experience in a manager role, preferably in a reta

As a Parts Sales Manager, you'll play a key role in driving sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience. Leadership Assist the Store Manager in supervising, training, and developing high-performing employees, fostering a motivate

In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager. Train, observe, and c

Job Description What you’ll be doing: The Tunnel Operator will be responsible for guiding vehicles into the wash tunnel and ensuring a smooth and efficient operation. Your primary goal will be to provide exceptional customer service while maintaining safety and operational standards. • Direct vehicles into the wash tunnel safely and efficiently, ensuring that each vehicle is properly positioned for the wash process., • Greet customers warmly, provide instructions on the wash process, and address any questions or concerns they may have, all while adding a smile and a thumbs up to enhance their experience., • Monitor and operate retract systems to safely guide vehicles through the wash process, maintaining awareness of surroundings and quickly addressing any potential hazards., • Conduct regular inspections of vehicles to ensure all windows and sunroofs are securely closed and truck beds are empty., • Ensure all vehicles can be washed safely., • Monitor the wash tunnel area for safety hazards, ensuring a safe environment for customers and staff., • Assist with the maintenance and cleanliness of the tunnel area and equipment, reporting any issues to management., • Ensure vehicles enter the tunnel swiftly and efficiently while checking for any obstructions or issues to guarantee optimal washing results without delays., • Work closely with the Site Manager and other team members to ensure smooth workflow and effective communication throughout the wash process., • High school diploma or equivalent., • Previous experience in a car wash, automotive, or customer service role is preferred but not required., • Strong communication and interpersonal skills., • Ability to work in a fast-paced environment while maintaining attention to detail., • Able to stand for extended periods and work outdoors in various weather conditions, including rain, snow, and sun., • Availability to work flexible hours, including weekends and holidays. Communication Job Knowledge & Technical Proficiency Customer Centric Approach Safety & Compliance Problem- Solving El Car Wash Benefits: • Full Comprehensive Benefits, • 401K Retirement Savings Plan with a 4% Match! Free Money!!, • On-the-Job Training and Career GROWTH, • Pet Insurance, • Work-Life Balance, • Mental Health Days, • Paid Time Off, • Maternity Leave, • Paternity Leave, • Tuition Reimbursement, • Neurodivergent Hiring Program El Car Wash, one of South Florida’s fastest-growing companies, is expanding into Michigan and looking for new team members. We offer a flexible career with above-industry-average income and excellent potential for long-term growth. Founded in 2011 and based in Miami, El Car Wash is the leading express car wash operator in Florida, with over 40 active locations and plans for more than 40 additional sites by 2026. We are proud to be the Official Car Wash of the Florida Panthers, and we partner with the University of Central Florida Athletics, Baptist Health, Advent Health, and many other local organizations. In Michigan, we are the Official Car Wash of the Detroit Lions and collaborate with various groups across our markets. Our unlimited wash program, high-quality products, exceptional customer service, and eco-friendly approach have made us the top car wash company in Florida, and now in Michigan. EL Car Wash is an Equal Opportunity Employer