Sr. Supplier Quality & Reliability Manager
10 days ago
Secaucus
Job Description Senior Supplier Quality & Reliability Manager Reporting to the VP of Customer Operations, this role leads a team focused on supplier quality and reliability. The position involves hands-on leadership of daily operations, team development, and process improvement. The manager will collaborate with design, development, manufacturing, and supply chain teams to enhance product quality and accelerate production timelines. Responsibilities • Lead geographically distributed teams and drive change using Six Sigma, SPC, and LEAN methodologies., • Manage reliability modeling (FMEA, RBD) and corrective actions., • Oversee statistical analysis including regression, time series modeling, warranty trends, and forecasting., • Provide guidance and escalation support for supplier and product quality engineers., • Resolve reliability and supplier issues within service level agreements., • Address quality issues affecting customers and internal operations., • Ensure audit compliance with ISO and customer standards., • Lead quality reviews and improvements across suppliers, factories, and customer feedback., • Set and meet reliability and compliance objectives., • Promote continuous improvement and data-driven decision-making., • Track quality issues across cross-functional teams., • Build strong relationships with suppliers, customers, and internal stakeholders., • Identify and deliver quality-related training., • Integrate quality methodologies into corporate processes., • Demonstrate leadership and resolve complex issues efficiently.Qualifications, • Broad knowledge of electronic hardware and firmware development., • Strong experience in supplier relations and problem-solving., • Background in test engineering, quality, and product reliability., • Ability to manage high-pressure production issues and customer communications., • Familiarity with risk management and accelerated life/product validation testing., • Skills in debugging and failure analysis of electronic assemblies., • Strategic thinking with a systems perspective., • Adaptability in dynamic environments and shifting priorities., • Professionalism, discretion, and proactive problem-solving., • Strong planning, leadership, and time management., • Statistical and analytical expertise., • Experience in global organizations and mentoring., • Quick learner of reporting and analysis tools., • Effective communicator across all management levels., • 5+ years in people management in customer-facing roles., • 10+ years in quality/reliability roles, preferably in high-tech or electronics manufacturing., • Bachelor’s degree in Engineering or equivalent experience., • Lean/Six Sigma certification is a plus.Compensation & Benefits, • Base salary range: $150–$220k annually, adjusted based on experience and qualifications., • Performance-based annual bonus eligibility., • 401(k) with generous company match., • Tuition reimbursement for eligible programs., • Comprehensive medical, dental, and vision coverage., • Mental health and wellness support., • Company-paid life and disability insurance., • Generous paid time off and holidays., • Parental leave and family care support., • Structured training and development programs., • Matching gifts and volunteer opportunities. Pay Details: $180,000.00 to $220,000.00 per year Search managed by: Mark Pacheco Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.