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Job Description Who We Are: Ordergroove is a dynamic, fast-paced environment where you will be involved in building something of real value from the ground up. We're looking for bright, talented people who are excited about innovation, growth, and the exciting world of Relationship Commerce. If you're motivated by a desire to solve problems and deliver groundbreaking insights and solutions you'll fit in perfectly! About the Role: Working on the Customer Success Team requires a passion for building solid client relationships and becoming our customers' most valuable partner. We are a close-knit team that takes pride in our work and loves working together. We are customer-obsessed and are willing to go the extra mile for our merchants. The Customer Success Manager owns the post-sales experience and works directly with our customers to understand their business and partner with them to ensure their success. As a Customer Success Manager, you will use your consultative and relationship-building skills to deliver strategic recommendations, best practices, and expertise to our clients. Are you ready to join us? What You Will Do: • Develop a deep understanding of your customers' businesses, including their objectives and success criteria for a relationship commerce program and how it fits into their long-term and short-term goals, • Understand your customer's organizational landscape, identify key stakeholders, and build solid relationships with client operating partners, • Anticipate customer needs, identify key activities needed to push results, recognize interdependencies, and develop and manage project plans to ensure delivery of timely, high-quality customer programs and excellent customer service, • Educate customers on best practices and advise on strategies and tactics to steer relationship commerce program KPIs and exceed their business objectives, • Conduct comprehensive business reviews that demonstrate a deep understanding of your customer's subscription program goals and results and provide data-backed recommendations that will maximize program results, • Participate in and provide guidance for innovative cross-functional projects for your customer, • 3-6+ years of customer management/vendor management experience ideally with some experience working in SaaS retail-tech or mar-tech, • Experience project managing complex initiatives and campaigns from inception to launch to evaluation and optimization, • Outstanding communication, interpersonal, and presentation skills, • Experience in web-based business or retail industry experience that includes e-commerce on major platforms such as Shopify, Salesforce, BigCommerce and Magento, • Desire to go beyond the basics and bring new ideas and thinking to Ordergroove and our clients, • Optimistic, able to face challenging problems with enthusiasm, with a willingness to roll up your sleeves to get the job done, • An ability to manage competing priorities in a fast-paced environment, • Excellent work ethic, team player, resourceful, and a positive 'can-do' outlook, • Advanced skills in Google Suite About Ordergroove: Ordergroove powers recurring revenue for the world's largest and most innovative retailers including L'Oreal, Dollar Shave Club, La Colombe Coffee, Bonafide Health, BarkBox, and more. As a direct result, more than 11% of adult Americans have a subscription powered by Ordergroove. Our technology makes seamless, one-of-a-kind subscriber and membership experiences possible to turn one-time transactions into profitable recurring customer relationships. Ordergroove's powerful platform empowers merchants with highly customizable options such as flexible promotions, bundling, and analytics to bolster their bottom line while making customers' lives easier. We recently achieved a milestone year with 152% year-over-year new business growth and were rated best-in-class subscription technology by CB Insights and eCommerce Platform of the Year by RetailTech Breakthrough Awards. Our company values celebrate collaboration, different perspectives, and curiosity with the goal of getting to the right answer, no matter who came up with it. At Ordergroove we are committed to creating a welcoming and supportive environment for all people. We encourage people with different backgrounds and experiences to join our growing team so that we gain different perspectives and build the best team possible. We demand the best of ourselves and each other and never miss an opportunity to celebrate our successes. With a fully flexible work from anywhere culture, staying connected and supporting each other are always top of mind. We build our tight-knit community through small group events like trivia night, cooking classes, and book clubs. We encourage cross-functional relationships through virtual coffees and we stay close to the business through weekly team updates and quarterly all-hands meetings. At Ordergroove, we focus on flexibility and empowering our team to make the right decisions for themselves. We have flexible PTO, a totally remote (anywhere in the US) workforce, and an annual personal development budget that you use for what matters to you (wellness, career development, productivity at home, etc). And of course, that is on top of the basics like competitive compensation (including stock options) and incredible, affordable benefits. Come join our amazing team while we enable the fastest-growing segment of commerce that makes life easier for millions of consumers every day! At Ordergroove, we want to hire, develop, and retain the best talent, making Ordergroove a top destination to grow your career. The pay transparency law is a way of narrowing the gender pay gap and fostering an engaged and positive working environment. It is also a way to share what we think is a reasonable, equitable, and competitive compensation structure for the roles on our team. The total compensation range (base + quarterly bonus) for this role is between $140,000 and $165,000 depending on experience plus equity.

Job Description Born in San Diego in 2007, Club Pilates has expanded across the nation, bringing Pilates to hundreds of thousands of people. We serve up over eight million workouts each year to our dedicated members…and we’re just getting started. Pure to Joseph Pilates’ original Reformer-based Contrology Method, but modernized with group practice and expanded state-of-the-art equipment, Club Pilates offers high-quality, life-changing training at a surprisingly affordable price. We believe that Pilates is the path to a fuller, more satisfying physical existence. We believe that being in control of your body helps you to be in control of your life. And best of all, we believe that you can start anytime. POSITION: The main focus of the Sales Associate is to represent Club Pilates to potential clients, bring new prospects/members in the door, and close sales (including memberships, private training, teacher training, and retail merchandise). Along with bringing in new prospects/members, the Sales Associate also focuses on retaining current members by providing stellar customer service. A fitness background is preferred but not required; candidates with a strong sales background are ideal. REQUIREMENTS: • Excellent sales, communication, and customer service skills required, • Goal-oriented with an ability to achieve sales in memberships, retail, private training, and teacher training, • Ability to learn and use the Club Ready software system, • Ability to stand or sit for up to 8 hours throughout the workday, • Hearing sufficient to understand conversations, both in person and on the telephone, • Must be able to work under pressure and meet tight deadlines, • Must communicate professionally and effectively to clients and colleagues, • Must have excellent public speaking skills, • Must have proficient computer skills, • Execute sales process of lead generation, follow up, and close, • Conduct tours of the studio while establishing a relationship and targeting prospective member’s needs and wants, • Maintain acceptable level of personal sales production, • Emphasize and enforce objectives of the studio as a fitness and wellness provider, • Present available services to current or prospective members, • Book quality appointments to achieve monthly sales quota, • Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club, • Assumes responsibility for developing selling skills, • This position offers a competitive base salary: based on experience., • Commission paid on sales, • Opportunity for bonus based on performance, • Opportunities for growth within the studio including additional sales and management positions Powered by JazzHR ogUfD2OHZ5

Job DescriptionDescription: About Us: Guideline is driven by a bold mission: to define the future of advertising. Our dedication lies in empowering marketers worldwide by transforming traditional industry processes into cutting-edge tools built on market transparency. Join our team as we guide the top brands, agencies, and media owners in realizing a more intelligent media buying and selling landscape. About the Role: As a Senior Customer Success Manager at Guideline, you will be at the forefront of ensuring our clients maximize the value of our solutions. You will play a pivotal role in driving customer adoption, engagement, and overall satisfaction throughout their journey with Guideline. Your consultative approach, proactive mindset, and commitment to understanding client needs will be key in fostering strong relationships and driving customer success. Responsibilities: · Own the end-to-end customer relationship: Take ownership of the customer lifecycle, focusing on driving adoption and usage, product engagement, best practices and satisfaction of Guideline solutions. · Account Management: Build and nurture strong, long-term relationships with customers, ensuring they maximize the value of our solutions. · Renewal Management: Own the customer renewal process, proactively managing timelines, and engaging with customers well before renewal dates to ensure seamless contract renewals. · Customer Retention: Drive customer satisfaction and retention by regularly engaging with customers to understand their business goals and identifying opportunities for upselling or expanding service offerings. · Success Planning: Develop and implement tailored success plans for each customer, aligning solutions with their evolving needs to increase the likelihood of renewal and long-term growth. · Data-Driven Engagement: Track customer health metrics and usage patterns, and utilize this data to address risks or challenges that could impact renewal outcomes. · Collaboration: Work closely with sales, product, and support teams to address any obstacles to renewal and ensure customers’ expectations are met or exceeded. · Identify opportunities for product expansion: Proactively identify opportunities for product expansion and growth within client organizations, leveraging a deep understanding of their business needs, working with their Client Partner counterparts who will own the commercial relationship. · Provide guidance on product functionality: Offer guidance on product functionality and workflows, based on the specific business needs and goals of each client. At the same time, understanding client needs and objectives and provide guidance on how to leverage guideline solutions (software) to achieve these goals · Conduct consultations, demos, trainings and QBRs: Based on client data through Pendo and other reporting options, engage clients in consultations, demos, trainings, and Quarterly Business Reviews (QBRs). Educate users on product features, utilization, and drive value realization. · Stay abreast of product and market changes: Stay informed about product and market changes, ensuring clients are equipped to leverage new offerings effectively and stay ahead of industry trends. · Act as the primary point of contact: Serve as the primary point of contact for clients, ensuring their needs are understood, addressed, and prioritized effectively. Responsible for ensuring client understanding and utilization of resources available through Guideline, including support, training, newsletter content, etc. Facilitate client empowerment to utilize resources appropriately and effectively; serve as point of escalation for gaps in needs or SLA adherence. · Monitor client usage and satisfaction: Continuously monitor client usage and satisfaction by tracking metrics like utilization, engagement, and satisfaction levels. Implement proactive strategies to improve these key performance indicators and enhance the overall client experience. Own the customer relationship: Proactively focusing on driving adoption and usage, product engagement, best practices, and satisfaction of GL solutions. Compensation & Benefits We offer competitive compensation based on experience, education, and skill level. Full-time employees also receive: • Health, dental, life, and disability insurance, • RRSP with company match, • Paid time off and parental leave, • Teledoc Health services, • Employee recognition and referral bonuses Diversity & Inclusion At Guideline, we believe diverse teams build better products and stronger companies. We’re proud to be an equal opportunity employer and encourage applications from people of all backgrounds, experiences, and perspectives. Requirements: · Minimum of 5-8 years of experience in a customer-facing role, preferably in B2B SaaS customer success, account management, or consulting. · Critical thinking and a solution-oriented mindset. Ability to identify - and act on - opportunities for improvement in process, product usage, customer engagement, cross functional collaboration, and comfort with technical solutions. · Strong consultative approach with a focus on understanding client goals and delivering value-driven solutions. · Highly organized and responsive to customer needs and internal teams. · Curiosity and eagerness to learn, explore, and teach others. · Exceptional relationship-building skills with empathy for customer pain points and a dedication to resolving issues effectively. · Excellent written and verbal communication skills with a genuine desire to see clients succeed. · Emotional Intelligence (EQ) to navigate personal relationships and collaborate effectively. · Demonstrated ability to manage competing priorities with a sense of urgency while maintaining professionalism and accuracy. · Proficiency in Excel, PowerPoint, Salesforce; experience with Jira, Gong, and Pendo, is a plus · Bachelor’s degree in communications, advertising, business, information technology, or related field preferred.

Job Description At TixTrack, we support our clients by creating superior ticketing solutions for performing arts and cultural institutions through a combination of modern technology, beautifully simple design, and the art of listening. Founded in Los Angeles, we are a small, but growing team of hardworking, highly motivated individuals. Our core product, Nliven, is a a real-time platform that helps venues manage ticket sales efficiently while creating a more engaging buying experience for customers. With a presence across both the US and UK, we are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Even with a highly dispersed, largely remote workforce, we stay connected through our Slack channels, virtual events and regional meetups. Come see how we “role”. About The Role The Ticketing Services Manager helps ensure clients receive exceptional service. This role is responsible for handling and resolving client queries, developing strategies for improving Ticketing Services, training other Ticketing Services staff, and maintaining business relationships with existing clients. This position will help bring new clients on board and implement new client installations, including hardware such as printers, scanners, and payment terminals. They are also responsible for maintaining close collaboration with Product, Engineering, and Sales teams to resolve issues and communicate product updates. This position reports directly to the Director, Ticketing Services. This position is full-time and hybrid. Although this is largely a remote role, there will be times where you will be expected to come into the office. Candidates must be located in the NY Tri-State area within one of the following states: Connecticut, New Jersey, New York. Candidates should have the ability to work flexible hours, including evenings, weekends, and holidays, to support client events, with participation in an on-call rotation for urgent issues. Candidates may also be required to travel. About You • You are passionate about delivering exceptional client service and thrive in a role where building relationships is just as important as solving problems., • You bring proven experience in client management or customer support, with a knack for troubleshooting issues and guiding clients through complex systems., • You are highly organized, detail-oriented, and comfortable juggling multiple priorities in a fast-paced environment., • You are a collaborative worker who enjoys coaching others and working cross-functionally with Product, Engineering, and Sales to ensure client success.What You'll Do, • Adopt and execute the company’s client management processes and functions., • Provide leadership to the Ticketing Services team, ensuring customer success and growth objectives align with overall business goals., • Serve as a primary support resource for clients, answering questions and providing information about TixTrack’s Nliven and TixTrack Pro products., • Log, track, and respond to high-level client support calls and emails in a timely and professional manner., • Assist with escalated issues arising from system bugs and functionality problems., • Troubleshoot escalated issues related to system bugs or functionality concerns, escalating to the Product department when fixes require prioritization in a sprint., • Collaborate with other departments to escalate and resolve client needs quickly and effectively., • Build and maintain strong client relationships by proactively checking in, following up on active items, and addressing potential concerns., • Identify potential Ticketing Services concerns and take proactive measures to address them., • Support new client installations, including the specification, configuration, and setup of ticketing hardware (printers, scanners, payment terminals)., • Help successfully onboard and train new clients on the Nliven and TixTrack Professional systems., • Create and develop new seating maps for clients, as necessary, and assist with large on-sales., • Support ongoing set-up, configuration, and monitoring of venues, productions, and promotions on behalf of TixTrack’s clients., • Maintain a comprehensive working knowledge of TixTrack’s Nliven and TixTrack Pro products including all new software updates that are released. • Bachelor’s degree in Business or a related field., • 5+ years of proven client relationship management or customer service experience., • 2+ years of experience in ticketing preferred, • Familiarity with ticketing hardware (e.g., Boca printers, scanners, terminal payment devices) preferred., • Knowledge of HTML, custom CSS, or Google Analytics/Tag Manager is a plus., • Ability to work flexible hours, including evenings, weekends, and holidays, to support client events, with participation in an on-call rotation for urgent issues. Essential Skills • High service orientation with a focus on supporting internal and external stakeholders., • Self-motivated and resourceful, able to work independently while managing multiple priorities., • Excellent oral and written communication skills., • Strong interpersonal, analytical, decision-making, and problem-solving abilities., • Exceptional attention to detail with strong organizational and time management skills., • Effective leadership and team management skills. Tools You’ll Use • Google Suite, • Microsoft Office, • Slack, • Zendesk, • Atlassian Suite, • Tableau, • StripeWhat We Value Find Harmony - We confidently manage our work priorities and feel comfortable taking time to enjoy life outside of work. Have a Clear View - We are transparent and honest, understand our roles, and know how we contribute. Be a Fan - We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Welcome All - We are a diverse group of employees that come together as a team, without ego, and do great work. Perform at Your Best – We are committed to our customers success, always willing to listen and improve, to ensure our products exceed expectations. How We Work Radical Curiosity - We Stay Hungry - We approach each day with curiosity and accountability; learning, engaging fully, questioning assumptions, connecting our work to the bigger picture, and always keeping the customer at the center. Embrace Change - We Own Outcomes Together - We succeed by holding ourselves accountable, collaborating deeply across teams, embracing change, and continuously improving together. Seek Solutions - We Continuously Innovate Together - We focus on solutions and client value by acting decisively, prioritizing what matters most, and turning ideas into results through rapid, iterative action. Empathy - We Grow Together - We listen deeply to our customers and to each other, using data, empathy, and mutual respect to grow stronger together. Transform - We Raise The Bar - We set high standards, honor our commitments, and move forward every day with a success mindset, driving continuous improvement and quality for our customers. Our Commitment to Diversity TixTrack is committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strive to ensure a welcoming work environment where everyone belongs and is valued, encouraged, & respected. We embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to our workplace. We are focused on building a culture that acknowledges and values diversity, equity, and inclusion. What We Offer • Base annual salary range of $26.44/hr - $40.87/hr ($55,000 - $85,000 est. annually), commensurate with experience., • Annual bonus based on performance and company success, • 100% paid medical, dental and vision benefits for employee and dependents, • Company-paid life insurance, • Traditional and Roth 401k plans, • Paid parental leave, • Learning & development opportunities, • Flexible scheduling, • Up to $300 reimbursement for initial equipment to set up hybrid work environment, • Generous PTO and holiday schedule Right to Work Poster Notice of E-verify Participation Our team is here to support you throughout the hiring process with reasonable accommodations. We strive to provide an unbiased and equitable interview experience for all applicants. If you need assistance applying for a role due to a disability or special need, please let us know by emailing .

Job Description Job Title: Reception Team Member (Part-Time) Location: The Lighthouse Brooklyn Campus Reports to: Hospitality & Operations Manager Hourly Rate: $25.00 Department: Operations The Lighthouse, part of Whalar Group, is a first-ever creative campus and studio playground for the Creator Generation, offering Creators an I.R.L. platform to Learn, Make, and Belong. With Venice, CA already opened, and Brooklyn, NY opening in Fall 2025, and London/EMEA opening in 2026, the campuses are designed to empower and support career Creators and creative professionals, providing a dynamic environment explicitly tailored to their needs. Each campus features state-of-the-art, mixed-use content studios, and hosts impactful programming that empowers members to collaborate, learn, and grow their businesses within a thriving community. The Lighthouse expands opportunities and creative capabilities, offering Creators a dedicated space to co-create, connect, and lead the businesses shaping creative culture. Learn more: . About the role: As a Reception Team Member, you'll be the first friendly face that members, creators, and guests meet when they arrive at the Brooklyn Campus. You'll provide warm, professional hospitality while keeping daily reception operations running smoothly—from member check-ins to event support. You'll also help foster connections, answer questions, and support campus operations so that every guest has a seamless and inspiring experience. Here's what you'll do day-to-day: • Greet and assist members, creators, and guests with warmth and professionalism., • Manage reception operations including check-ins, meeting room bookings, and AV requests., • Serve as a resource for members by answering inquiries and providing guidance on campus events and services., • Support events and activations with check-ins, setup, and logistics coordination., • Collaborate with AV, security, and hospitality teams to ensure smooth event execution., • Become proficient in CRM tools (PeopleVine) to manage memberships, attendance, and communications., • Engage with members to foster community connections and encourage campus engagement., • Keep the reception and public areas clean, organized, and professional at all times., • Identify and escalate facility, member, or guest issues to leadership promptly., • Spark joy, creativity, and connections in every member and guest interaction.Here's what we're looking for:, • 2+ years of hospitality or customer service experience (event, production, gym, or member-focused settings preferred)., • Familiarity with, or eagerness to learn, CRM/campus management tools (PeopleVine a plus)., • Strong communication, multitasking, and problem-solving skills., • Professional, guest-first mindset with the ability to adapt in a fast-paced environment., • Flexibility to work evenings and weekends for events and activations., • Comfortable working across diverse spaces—from large theaters to intimate studios.Physical Requirements:, • Ability to stand for long periods., • Ability to lift, push, or carry up to 25 lbs. The Lighthouse provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Equal opportunity extends to all aspects of the employment relationship, including hiring, promotions, training, working conditions, compensation, and benefits.

Job Description Client Solutions Manager Overview: • The Client Solutions Manager will leverage their knowledge of online media, communication and relationship building skills, and analytical abilities to provide campaign intelligence and campaign strategy consultation, including identifying areas where we can provide more value to our clients. The Client Solutions Manager will be measured by their ability to build, cultivate, and partner with our clients as well as their ability to drive incremental revenue. The Client Solutions Manager is a nimble team player who is comfortable managing multiple clients, campaigns, and projects concurrently., • Location - New York City, NY or San Francisco, CA, • Hybrid Work Schedule – 2-3 days/weekResponsibilities:, • Build trusted relationships with clients providing best-in-class customer experience by proactively identifying and solving customer challenges, • Partner with cross-functional teams across Insights, Marketing, Media Operations, etc. to collaborate on campaign activation and drive toward client goals, • Be a consultative seller to renew and grow client investments, • Proactively analyze and optimize customers’ advertising campaigns and marketing programs to make strategic recommendations to customers and ensure client objectives are achieved, • Consult and own all aspects of the client’s media campaigns including targeting, implementation, creative and content quality, optimization, performance, and proving ROI through campaign insights, • Apply rigor and use technology to design account plans to meet revenue goals, • Support customer communication and education including a best-in-class onboarding experience and ad hoc platform education needs, • Drive new product adoption and partner technology integration to enable client success and efficiency, • Collaborate with product teams to improve service offerings and campaign management tools and ensure our customer needs are metBasic Qualifications:, • 3+ years of experience in advertising, sales, marketing, consulting, or media, • 2+ years of auction based or programmatic campaign management and optimization experience (i.e. Google Ads, SEO/PPC, ad exchange/trading desks)Preferred Qualifications:, • BA/BS degree or equivalent practical experience, • Ability to work with MS Office Suite (PowerPoint, Excel, Google Docs), • Demonstrated experience with Sales Force or relatable ticketing systems, • Demonstrated analytical background and experience with statistical analysis, return on investment modeling, and advertising / media analytics, • Ability to think strategically with a proven track record of achieving results by connecting a customer’s pressures with data-driven products and solutions., • Demonstrated understanding of internet advertising technology and marketing automation, • Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision, • Ability to work independently and collaborate cross-functionally, • Demonstrated commitment to understanding and prioritizing the needs of the customerSuggested Skills:, • Stakeholder Management, • Sales Force, • Google DocsCompensation:, • $30.96 - $38.70/hr. (W2/Non-Exempt)Req# 16064

Job Description About Cleerly We're Cleerly – a healthcare company that's revolutionizing how heart disease is diagnosed, treated, and tracked. We were founded in 2017 by one of the world's leading cardiologists and are a growing team of world-class engineering, operations, medical affairs, marketing, and sales leaders. We raised $223M in Series C funding in 2022 which has enabled rapid growth and continued support of our mission. In December 2024 we received an additional $106M in a Series C extension funding. Most of our teams work remotely and have access to our offices in Denver, Colorado, New, York, New York, Dallas, Texas, and Lisbon, Portugal with some roles requiring you to be on-site in a location. Cleerly has created a new standard of care for heart disease through value-based, AI-driven precision diagnostic solutions with the goal of helping prevent heart attacks. Our technology goes beyond traditional measures of heart disease by enabling comprehensive quantification and characterization of atherosclerosis, or plaque buildup, in each of the heart arteries. Cleerly's solutions are supported by more than a decade of performing some of the world's largest clinical trials to identify important findings beyond symptoms that increase a person's risk of heart attacks. At Cleerly, we collaborate digitally and use a wide variety of systems. Our people use Google Workspace (GMail, Drive, Docs, Sheets, Slides), Slack, Confluence/Jira, and Zoom Video, prior experience in these areas is a plus. Role or department specific technology needs may vary and will be listed as requirements in the job description. About the Opportunity Cleerly is seeking a Senior Client Success Manager to own and manage client relationships within a defined territory. This role will serve as the day-to-day liaison for healthcare clients—ensuring successful onboarding, driving adoption, addressing concerns, and promoting long-term satisfaction and expansion. The ideal candidate will have experience in healthcare or health tech, demonstrate strong communication and relationship-building skills, and bring a data-driven mindset to proactively manage client health and success. TTC*: $172,500 - $189,750 *Total Target Compensation (TTC): Total Cash Compensation (including base pay, variable pay, commission, bonuses, etc.). We hire employees anywhere within the United States and account for geography when determining base salary. About the Team The Client Success role is pivotal in ensuring strong, long-lasting relationships with our clients. This position is responsible for managing day-to-day communication, acting as the main liaison between the client and our internal teams. By owning the client relationship, the Client Success Managers ensure that all client needs, concerns, and goals are addressed in a timely and effective manner. They represent the client's voice internally, advocating for their interests and ensuring alignment with our company's objectives. This role reports directly to the VP of Client Success and works daily with Implementation, Sales, and Product amongst other teams. Responsibilities Client Ownership & Relationship Management • Serve as the primary point of contact for clients within the assigned territory, • Build strong, trusting relationships with clinical and administrative leaders at hospitals, imaging centers, and cardiology practices, • Conduct regular business reviews, utilization assessments, and check-ins to ensure client satisfaction and retention, • Partner with Client Services and Implementation teams to ensure seamless onboarding and launch of Cleerly solutions, • Drive initial and ongoing adoption through best practices, education, and alignment with client goals Client Health Monitoring • Track key client metrics (utilization, turnaround times, NPS, etc.) and proactively identify and resolve risks to success, • Collaborate with Sales and Partnerships to identify opportunities for renewals, upsells, and expansion, • Act as the bridge between clients and internal teams (Sales, Product, Clinical, Marketing) to ensure alignment and excellence in service, • Bachelor's degree; background in healthcare, life sciences, or business is preferred, • 7 + years of experience in client success, account management—preferably in a healthcare or SaaS environment, • Experience working directly with health systems, cardiology groups, or outpatient imaging centers is highly desirable., • Startup (Series A-C) experience preferred, not required., • Exceptional communication, interpersonal, and problem-solving skills, • Self-starter with strong organizational skills and the ability to manage multiple accounts with minimal supervision, • Familiarity with CRM platforms (Salesforce preferred) and data dashboards (e.g., Tableau or Looker), • Willingness to travel within the territory (up to 40%), • H: Humility- be a servant leader, • E: Excellence- deliver world-changing results, • A: Accountability- do what you say; expect the same from others, • R: Remarkable- inspire & innovate with impact OUR COMPANY IS AN EQUAL OPPORTUNITY EMPLOYER. We do not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation. By submitting your application, you agree to receive SMS messages from Cleerly recruiters throughout the interview process. Message frequency may vary. Message and data rates may apply. You can STOP messaging by sending STOP and get more help by sending HELP. For more information see our Privacy Policy (). All official emails will come from @cleerlyhealth.com email accounts. #Cleerly

Job Description ADMINISTRATOR We are excited to invite a passionate and experienced Administrator to join our team! Homes for the Homeless (HFH) is searching for an experienced operations manager for an Administrator position at one of our family shelters located in the Bronx. Our facilities provide shelter and transitional housing assistance, as well as social services and educational supports, to families with children experiencing homelessness. As the Administrator, you will provide leadership to the administrative teams at the facility, as well as its directors (including early education/childcare, afterschool/recreation, social services/family services, maintenance/building operations, and security). Join us and be a part of an organization that values your contribution and cares deeply for the community we serve. ABOUT HOMES FOR THE HOMELESS: Homes for the Homeless operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Responsible for the daily operations of the Family Shelter., • Provide direct supervision and management to the directors of the following departments: Social Services/Family Services; Childcare/Early Education; Recreation/Afterschool; Security; Maintenance/Building Operations; and Administration., • Serve as the primary liaison to Department of Homeless Services program administrators to discuss any challenges, including care day reconciliations, intake of client families, and any issues impeding families’ access to benefits, employment, or housing., • Report weekly, monthly and/or annually to governing agencies, including OTDA, DHS, ACS, or DOE, as well as to the HFH central office, and monitor DHS and CARES client tracking system., • Assure the facility remains in compliance with all applicable State and Local laws and regulations and that the program and the facility are maintained at a level of excellence that will surpass the requirements of all inspections., • Uphold all DHS and HFH shelter policies and procedures and ensure all facility staff and clients comply as well., • Develop and maintain quality assurance procedures and practices for the facility, and ensure proper service provision., • Attend meetings, conferences and seminars as needed in order to remain knowledgeable in the field of homeless services. Stay up to date on current policies and proposed policies that may affect the operations of Tier II shelter facilities., • Recommend hiring and promotions, and make corrective and termination decisions in conformance with agency personnel policies., • Review purchasing, payroll and petty cash to ensure compliance with HFH procedures., • Serve as the primary liaison to local service providers and community leaders to ensure the facility maintains a good relationship with the community, as part of the organization’s Good Neighbor plan., • Perform other related duties as needed. QUALIFICATIONS: • Commitment to HFH’s mission, vision, and values., • Master’s Degree preferred, or a Bachelor’s Degree in related fields., • Minimum eight (8) years of experience in social services or a relevant field, with at least four (4) years in a management or supervisory role., • Experience managing a Tier II facility welcomed., • Ability to provide exemplary customer service to residents and other stakeholders, and ability to remain calm under pressure., • Exceptional leadership skills in dealing with both staff and residents, • Excellent computer skills, • Strong verbal and written communication skills, with emphasis on face-to-face, empathetic communication with staff and shelter residents, • Bilingual is a plus. COMPENSATION/EEO: In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, full-time permanent employees are eligible for excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employer-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks paid vacation, 10 sick days, 3 personal days and 12 paid holidays. Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law. TIME SHIFT: 9am -5pm SALARY: $80,000 - $85,000

Job Description Job title: Housing Specialist Reports to: Director of Social Services/Program Director FLSA Status: Non-Exempt / Full Time Date Issued: March 2021 POSITION SUMMARY: The Housing Specialist is responsible for permanent housing placement for all families of the shelter. The Housing Specialist will have an assigned caseload and will be responsible for the successful placement of the families in accordance with HPCDC/Tilden Hall and other agency requirements. ESSENTIAL JOB FUNCTIONS: Principal Duties & Responsibly: Family: Intake / Case Management • Meet with the family within 48 hours of their arrival to the facility; assess their housing needs and eligibility for subsidized housing. Assist the family in obtaining the needed documentation to obtain permanent housing., • Complete Initial Housing Plan, and progress notes in the Uniform Client Chart., • Ensure supporting documents are printed and filed in designated sections in client chart., • Ensure that clients understand and work towards meeting their responsibilities as outlined in the Code of Conduct., • Provide comprehensive case management, including counseling services and other appropriate supportive services, to include developing a family-specific housing plan., • Collaborate with the case management staff in advocating for housing entitlement and needed supportive services for the family., • Source, contact and follow through potential housing resources and leads., • Establish and develop new linkages with real estate brokers and landlords. Maintain an active roster of real estate brokers and landlords., • Cultivate relationship with permanent housing providers., • Coordinate services offered by the shelter staff, landlords, city agencies, community agencies and all other aspects involved in securing permanent housing., • Conduct Housing Workshops for clients., • Track all referrals and provide on-going follow-up to clients and feedback to sources and leads., • Assist clients with completing relevant applications for housing subsidies and programs., • Advocate on behalf of the clients to ensure that they receive the appropriate subsidies., • Arrange apartment interviews with landlords and accompany clients to view potential permanent housing, as needed., • Liaise with rental agents and landlords to ensure that potential housing meets Tilden Hall requirements for "client readiness" and act as expediter, as needed., • Ensure successful transition of families into permanent housing and provide clients with local community information and resources that they can rely upon for solving problems that may arise., • Maintain client data in the Uniform Client Chart. Ensure that supporting documentation is complete, accurate and current at all times. Maintain a hard copy of printed data and supporting documentation in the client charts. Administration • Perform timely and accurate input of all required client information in the Uniform Client Chart to ensure compliance with OTDA regulatory requirements, DHS requirements and HPCDC/Tilden Hall standards., • Prepare all mandated reporting as required by supervisor and funding agency., • Establish advocacy network with community resources., • Actively participate as a member of the shelter's multi-disciplinary team., • Attend shelter meetings, agency meetings and staff training, as agreed to with supervisor., • Facilitate on-going housing empowerment workshops for staff., • Assess effectiveness of referral agencies and provide feedback to supervisor, as appropriate., • Prepare all mandated reporting as required by supervisor and funding agency., • Other special projects and responsibilities as needed. ADDITIONAL JOB FUNCTIONS: • Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. • Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., • Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., • Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., • Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., • Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., • Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. • Minimum Required Education & Experience:, • HS Diploma or GED required, • Associates Degree Preferred, • Certification in First Aid, CPR, • Bilingual Preferred, • Must possess Valid NYS Driver’s License., • Preferred Education & Experience:, • Associates degree preferred, • Computer Skills:, • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.), • Language skills:, • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees., • Bilingual is preferred GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS: • GENERAL WORKING HOURS:, • Generally, this position is Monday through Friday., • WORKING FROM HOME:, • Most essential functions of this job cannot be completed working from home., • TRAVEL:, • May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed., • PHYSICAL REQUIREMENTS:, • The physical activity for the Housing Specialis is:, • Reaching. Extending hand(s) and arm(s) in any direction., • Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another., • Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position., • Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment., • Talking and hearing. Able to express and exchange ideas by means of the spoken word. Ability to receive detailed information through oral communication and to make the discrimination in sound., • Repetitive motions. Substantial movements (motions) of the wrist, hands, and and/or fingers., • Physical requirements for the Housing Specialist:, • Sedentary work: Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, with walking and standing required only occasionally., • The visual acuity requirements for the Housing Specialist (including color, depth perception and field vision)., • Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal; extensive reading; visual inspection to determine the accuracy, neatness, and thoroughness of the work. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned, and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE Employee Signature Date Supervisor’s Signature Date

Job Description InfoSum is the world’s leading data collaboration platform, providing solutions to the world’s largest enterprises to allow collaboration across data sources and to deliver richer customer experiences that prioritize consumer privacy. Our vision is to unlock data’s limitless potential, by enabling the world’s data to be connected but never shared. As a people-first organization, we can offer you the personal and professional flexibility needed to get the job done, to grow with us, and help challenge the status quo. If you want to work with a business that encourages collaboration, champions the idea that the sum is greater than its parts, then we want to hear from you. About the role In this role, you will be a key technical resource and advisor across InfoSum’s product suite for prospective customers in North America. Your work will include contributing to sales presentations, providing product demonstrations, workflow modeling, solution design, and ensuring our customers fully grasp the value and benefit they can unlock from the InfoSum platform. At the deal close stage, you will partner with our Client Success and Customer Operations team to turn these solutions into reality, providing detailed documentation to guide our Implementation team and providing ongoing technical leadership where required, especially on our most complex and strategically important accounts. We primarily hire for aptitude not knowledge, although we would like to see prior experience in Solutions Engineering. We are open to experience at all levels for this opportunity and we can invest time in training candidates to upskill in areas required. What will I be doing? • Partner with the sales team to pitch InfoSum’s technology to client decision makers (often at C-level) and technical, data and privacy teams, delivering exceptional technical demos and addressing technical and functional questions., • Contribute to the RFI / RFP process for North American prospects in partnership with our product marketing team, writing responses and/or supporting your team as necessary., • Act as a proactive technical subject matter expert and consultant on InfoSum’s technology and capabilities both internally and externally., • Work closely with internal InfoSum teams (Engineering and Product, Customer Success and Support) to create transformative data collaboration solutions for prospects and clients. This will involve solving the biggest industry problems through the application of InfoSum technology, along with 3rd party complementary technologies (e.g. AWS and GCP data solutions) where relevant., • Work with prospects and clients to understand requirements, design, document relevant solutions and develop strategies in partnership with Sales and Customer Success to successfully pitch these solutions, coordinating the delivery of these solutions with client teams and with our internal delivery teams., • Seamlessly connect our technology to the wider martech and adtech ecosystem, partnering with the product team to help manage a program of data platform, CDP, DMP and SSP/DSP integrations and create implementation templates for easy client onboarding., • 2+ years in SaaS pre-sales role., • Previous experience in client-facing technical consulting, solutions architecture, implementation and/or sales engineering within a B2B software, SaaS, martech or data technology business., • Demonstrable knowledge of the inner workings of the marketing and advertising world, and the needs of advertisers, media owners and data companies within it., • Hands-on familiarity with data query languages (i.e. SQL)., • Exceptional presentation skills and communication skills with the ability to engage with and translate between technical experts and key business decision makers., • Excellent long term client relationship management capabilities in conjunction with strong project management skills., • Experience collaborating with engineering, product, and technical operations teams., • Ability to run technical demonstrations of a complex technical platform., • Demonstrable experience in designing and delivering complex solutions for clients, including strong documentation skills (Office 365 or G-suite tools)., • Type Startup personality: smart, ethical, friendly, cross-functional, hardworking and proactive., • Strong critical thinking and problem solving skills -- able to quickly understand and decompose complex questions and concepts. As well as working as part of an amazing, engaging and collaborative team, we offer our staff a wide range of benefits to motivate them to be the best they can be! Here's an overview of everything we offer right now! • Competitive commercial bonus plan, • $100-110k base salary (based on exeperience), • 25 days paid time off (PTO) per year, accrued at 2.1 days per month., • Healthcare benefits, • 401k, • Mental wellbeing and support - professional coaching (via Sanctus) and further mental wellness benefits outlined via the link below. For this role, we would ideally like for someone to be based locally and come into the office 2-3 times a week for team syncs, however, if you require more flexibility, we can discuss a solution that works for everyone.

Job DescriptionLocated in New York, NY Are you passionate about helping customers succeed while driving growth and expanding revenue? We’re looking for a& Customer Success Representative& who thrives at the intersection of relationship management and sales. In this role, you’ll be the primary point of contact for a portfolio of clients, helping them unlock the full value of our product while identifying new opportunities for upsell, renewal, and long-term retention. This is more than support—it’s about driving client outcomes and growing revenue through strategic conversations, strong rapport, and a deep understanding of customer goals. What You'll Do * Own and manage a book of business, serving as the trusted advisor and point of contact for each client * Proactively engage with customers to ensure satisfaction, product adoption, and ongoing return on investment * Identify expansion opportunities such as upsells, add-ons, or feature upgrades, and collaborate with the sales team to close * Lead renewal conversations with a focus on long-term value and retention * Track customer health, usage metrics, and satisfaction scores to flag risks and intervene early * Deliver onboarding, product training, and strategic check-ins to drive client success * Collaborate cross-functionally with Product, Support, and Marketing to surface feedback and advocate for client needs * Maintain accurate notes and pipeline activity in the CRM such as Salesforce or HubSpot What We're Looking For * Early career talent wanted: 0-3 years experience in a customer centric role * Strong relationship-building and communication skills, comfortable speaking with decision-makers * A consultative, value-driven mindset with an ability to spot growth opportunities * Driven, goal-oriented, and energized by KPIs tied to retention and revenue * Familiarity with CRM tools and customer success platforms such as Salesforce, Gainsight, or HubSpot * Experience in SaaS, tech, or a subscription-based model is a plus What We Offer * Competitive base salary plus commission or performance bonuses * Opportunities for advancement into senior customer success or account executive roles * Comprehensive onboarding, training, and career development support * Collaborative, fast-paced team culture with plenty of recognition * Health benefits, paid time off, and flexibility including remote or hybrid work options &

Job Description Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. The individual will provide superior quality by performing audits pertaining to risk adjustment coding efforts. The individual will be responsible for daily operations pertaining to auditing functions as assigned. The individual will provide superior customer experience by educating internally and externally on opportunities for improvement discovered during auditing. This individual will work closely with Management to implement benchmarks, establish acceptable thresholds, and effective quality assurance programs. You will: • Maintain a quality assurance program, • Play a key role in ensuring coding compliance and accuracy, • Monitor the performance of the Risk Adjustment Operations both internally and with coding vendors, • Provides expertise as it relates to coding compliance for new and existing services, while ensuring compliance with organizational, federal, state, and third-party requirements., • Assist in the methods to effectively communicate information through presentations, reports, educational programs, memoranda, etc. by providing formal and informal education to QA specialists, coding vendors and staff., • Report findings to Leadership in a timely, consistent and effective manner ensuring that appropriate changes are implemented., • Support audit processes ensuring work flows and results are properly documented and maintained. Identify process improvements as needed., • Assist in the development of an effective training program regarding correct coding techniques/practices, • Assist with training new auditors and training of other staff as needed., • Create methods to share information on the program, quality, and initiatives with Management on a monthly cadence at minimum., • Bachelor's degree in relevant field of study preferred or 3-5 years related work experience coder with a minimum of 5 year's coding experience in risk adjustment both ACA and MA., • Expert knowledge of Risk Adjustment ., • Research and problem resolution skills., • Exceptional interpersonal relationship skills., • Must possess strong managerial, financial, and analytical skills., • Consistent demonstration of commitment to quality, customer focus, productivity, and process improvement., • Strong communication skills to effectively interact all levels of the organization, business unit leaders, and staff in a tactful and positive manner., • Experience overseeing remote (Work at Home) operations., • Exceptional interpersonal skills, proven success in complex and ambiguous environments., • Ability to work independently, with high productivity, and regularly meet deadlines., • Demonstrates excellent written and verbal communication skills conforming to all rules of punctuation, grammar, diction and professional style. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is:$78,000—$92,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.

Job DescriptionSalary: $64,694 - $78,904 final salary based on various factors On-site 5-days a week Position Summary The National Memory Screening Specialist will be responsible for overseeing the memory screening database and quality control to ensure all memory screeners and sites follow AFA requirements, and the value of the National Memory Screening Program is upheld. This position is also responsible for tracking trends and generating reports to identify where AFA resources and services are needed nationwide. Additionally, this position oversees the nationwide recruitment of new memory screening sites and screeners. Responsibilities and Duties • Oversee the memory screening database, • Conduct monthly in-house audits to ensure sites and screeners are following all requirements., • Review and approve all screener and site applications., • Conduct, train, and track memory screenings virtually and in-person., • Engage and recruit memory screeners and sites across the nation., • Ensure all Educating America Tour conferences have an identified local organization to provide memory screenings for conference attendees., • Geographically, track demographics and memory screening scores to analyze and interpret trends that can be used to identify where AFA resources and services should be offered., • Oversee payment process for contracted AFA memory screeners., • Collaborate with the Education Program Specialist to recruit Excellence in Care sites as memory screening sites., • Develop educational presentations for memory screening events., • Other duties assigned within the scope of the role. Required: Masters Degree, MPH or MSW preferred with related experience and education. Working Proficiency in Microsoft Office Suite, minimum 2 years related work experience; proven track record in program/project management; excellent written and oral communication skills; excellent organization, time management and interpersonal skills; exceptional customer service skills; presentation skills; minimal travel required; technology skills; willingness to learn. Bi-lingual with one other language (Spanish, French Mandarin or Cantonese preferred) Legal Disclaimer:This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of an incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of an incumbent. An incumbent may be asked to perform other duties as required. Management may at its discretion assign or re-assign duties and responsibilities to this job at any time. This job description does not change the at-will employment relationship existing between the organization and its employees.

Job Description The CSR/Inside Sales Representative sells the organization’s products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers’ needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization’s policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Position Responsibilities may include: • Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls., • Provide excellent customer service via face to face, phone calls and e-mails., • Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered., • Recommend alternate products based on cost, availability or specifications as needed., • Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments., • Generate new and repeat sales by providing product and technical information in a timely manner., • Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction., • Provide accurate information regarding availability of in-stock items., • Assist customers with warranties and returns., • Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization’s policies. Coordinate problem resolution with appropriate departments., • Periodically reach out to customers to determine satisfaction with the organization, products, and services, • Maintain records and prepare reports on sales activities., • Expand knowledge of HVAC products and keep current with latest trends within the industry, • Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible., • Understand and follow work instructions, operating procedures, and company policies., • Works within well-defined instructions, • Uses established procedures and works under supervision to perform assigned tasks, • Knowledge of HVAC equipment/products is preferred, • General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications, • Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email;, • Positive, professional attitude, handling difficult customers with ability to diffuse negative situations, • Good phone etiquette and e-mail etiquette, • Ability to deal with high-volume customer traffic, • Effective verbal skills – must be able to explain fairly technical parts of information clearly, • Written skills – must be able to effectively & timely communicate via e-mail with customers & accurately input orders, • Effective organizational skills and time management skills including ability to prioritize and multi-task, • High level of attention to detail and accuracy, • Ability to establish positive working relationships with internal and external customers and employees, • Ability to use good judgment and strong work ethics and integrity on the job Experience: Physical Requirements / Work Environment: The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Job Description Who we are: For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations. Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact – and be recognized for it. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers. Your role: The Senior Customer Success Specialist (SCSM) leads and manages the relationship between Global Relay and its existing mid-size customer base. Taking ownership over a specific set of high-profile accounts, SCSM engage in ongoing account management, reconciliation, upselling, and customer service. The SCSM works closely with internal Global Relay teams to provide a single interface for customer inquiries. Your responsibilities: • Provide world class service in handling and resolving customer enquiries., • Work with Global Relay departments, including Sales, Legal, Accounting, Provisioning, and Customer Support to solve critical customer issues., • Update and maintain Salesforce CRM., • Understand and explain features and benefits of Global Relay services., • Identify sales and upsell opportunities to existing customers., • Act as the main point of contact for inbound customer calls to establish strong customer relations., • Manage the ongoing relationship between Global Relay and mid-size accounts by developing strong relationships., • Act as an overflow contact for inbound customer calls establish strong customer relations., • Assess, clarify, and validate customer needs on an ongoing basis to accomplish land and expand goals, • Manages the relationship between Global Relay and clients that fall under the major Umbrella classification and other high priority existing customer base., • Degree or Diploma and/or 2+ years of account management or customer service-related experience, ideally in the information technology sector with an understanding of cloud solutions, • Demonstrates ability to assess customer needs and deliver appropriate solutions, • Experience landing and expanding major global accounts, • Professional business manner with the ability to comfortably interact with various executive business levels, • Proven ability to effectively manage time, workload and shifting priorities in a fast-paced environment with a strong attention to detail, • Excellent verbal and written communications skills, • Previous direct experience with Salesforce or other CRM system is highly desirable, • Resourceful with strong problem-solving skills, • Enthusiastic, strong work ethic and positive attitude Global Relay advertises the pay range for this role in compliance with applicable pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive health benefits program, including extended health coverage and short-term / long-term disability insurance. Employees receive annual allotted vacation days, which increase based on tenure. Other benefits include paid sick days, maternity/parental leave enhanced program, commuter benefits, corporate bonuses, and a 401(k)-retirement plan with company contribution matching. For employees based at our New York office, we provide additional perks and amenities to enhance your work experience including a subsidized meal program, courtesy of our in-house culinary team! Base salary range$80,000—$120,000 USD What you can expect: At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills. Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual. We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it's flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home. To learn more about our business, culture, and community involvement, visit .

Job Description Perplexity is an AI-powered answer engine founded in December 2022 and growing rapidly as one of the world's leading AI platforms. Perplexity has raised over $1B in venture investment from some of the world's most visionary and successful leaders, including Elad Gil, Daniel Gross, Jeff Bezos, Accel, IVP, NEA, NVIDIA, Samsung, and many more. Our objective is to build accurate, trustworthy AI that powers decision-making for people and assistive AI wherever decisions are being made. Throughout human history, change and innovation have always been driven by curious people. Today, curious people use Perplexity to answer more than 780 million queries every month–a number that's growing rapidly for one simple reason: everyone can be curious. We're seeking a detail-oriented and experienced Full Time Contract Support Associate to join our Customer Experience team, specializing in API Billing and Enterprise billing operations. This remote position is crucial for supporting our rapidly growing user base and enterprise customers as we scale our AI-powered search platform. You'll be the bridge between our enterprise clients, internal teams, and billing systems, ensuring seamless resolution of complex billing issues while identifying opportunities for process improvements and revenue optimization. ResponsibilitiesBilling Operations & Customer Support • Manage complex API billing inquiries and Enterprise billing escalations with meticulous attention to detail, • Serve as primary point of contact for enterprise-grade customers experiencing billing issues, • Process billing adjustments, refunds, and account modifications in accordance with company policies, • Investigate and resolve billing discrepancies across multiple payment systems and subscription models, • Maintain comprehensive documentation of all billing interactions and resolutionsStripe Platform Expertise, • Leverage extensive Stripe experience to troubleshoot payment processing issues, • Navigate Stripe Dashboard, APIs, and webhooks to investigate transaction failures and billing anomalies, • Collaborate with engineering teams to resolve complex API integration issues, • Manage subscription lifecycle events, including upgrades, downgrades, and cancellations, • Handle multi-currency billing scenarios and international enterprise accountsChargeback & Dispute Management, • Monitor, investigate, and manage chargeback cases from initiation through resolution, • Prepare comprehensive dispute documentation and representment materials, • Coordinate with payment processors and card networks to minimize chargeback ratios, • Implement proactive measures to prevent future disputes through customer education and process improvements, • Track chargeback trends and provide actionable insights to reduce future occurrencesCross-Team Collaboration & Process Improvement, • Partner closely with billing engineers to diagnose and resolve technical customer issues, • Collaborate with operations teams across Perplexity to ensure optimal resolution of billing cases, • Work with product, engineering, and finance teams to streamline billing processes, • Identify systematic issues and opportunities for automation to improve customer experience, • Contribute to billing policy development and customer communication strategiesEnterprise Customer Relationship Management, • Build and maintain strong relationships with enterprise clients and key stakeholders, • Provide consultative support to enterprise customers on billing optimization and usage patterns, • Escalate complex enterprise issues appropriately while maintaining ownership of resolution, • Participate in enterprise customer success initiatives and retention efforts QualificationsEssential Experience • 3+ years of experience in billing support, payment operations, or enterprise customer support, • Extensive hands-on experience with Stripe platform, including:, • Stripe Dashboard navigation and reporting, • Understanding of Stripe APIs, webhooks, and integration patterns, • Subscription billing, invoicing, and payment method management, • Multi-currency processing and international billing scenarios, • Proven experience communicating with enterprise-grade customers and stakeholders, • Strong background in chargeback management and dispute resolution processesTechnical Skills, • Proficient in payment processing concepts, including ACH, credit cards, and alternative payment methods, • Experience with subscription billing models and recurring payment scenarios, • Basic understanding of credit, metering and API billing concepts to help assist users with specific billing questions., • Proficiency in Excel/Google Sheets for data analysis and reporting, • Familiarity with CRM systems and ticketing platforms (Intercom)Soft Skills & Attributes, • Exceptional problem-solving abilities with attention to detail and analytical thinking, • Outstanding communication skills with ability to explain complex billing concepts clearly, • Customer-obsessed mindset with empathy and patience for frustrated customers, • Collaborative approach to working across multiple teams and departments, • Ownership mentality with ability to drive issues to completion independently, • Adaptability to work in a fast-paced, evolving startup environment Final offer amounts are determined by multiple factors, including, experience and expertise.

This tech giant is experiencing rapid growth and is hiring for Client Success Managers in NY to work a remote position!. Our client is the global leader in customer relationship management used by companies of all sizes and industries to transform their businesses. Understand client needs and how yo

Job DescriptionCYBERSECURITY ASSOCIATE (positions available in Boston and New York City) Department: Advisory Working in Client Success The Advisory team is a core group within Drawbridge. As an agile team, Advisory works to provide best-in-class service and support to our clients. As a Cybersecurity Associate, you will assist with maintaining relationships with clients, their IT resources, and associated third parties. You will work to gain an understanding of the Drawbridge business process, engagement deliverables and services, cybersecurity risk management, IT controls, and regulatory standards. In this highly team collaborative role, you will gain valuable hands-on experience, working with many of the world’s most successful asset management firms. The Cybersecurity Associate will report to a Advisory Manager. Our Values • Innovation: As the market leader, Drawbridge draws on its in-depth, collective expertise in its constant effort to innovate both our platform and our approach to service, • Integrity: Our clients and partners lean on us because they know we are trustworthy and honor what we say, • Collaboration: We are here to win, and we only win when we work together across team, • Diversity: We are inclusive. We honor, respect, and appreciate each other’s differences and perspectivesIn this role you will:, • Be a point of contact for Drawbridge clients, • Contribute to success plans, • Assist in the production and delivery of products defined by scope of work within the client’s contractual parameters, • Contribute to post deliverable CSAT, • Review and present Client Risk Assessment results, Vendor Risk Assessment results, • Draft and update Client Cybersecurity Policies, • Participate and/or lead live trainings and/or table-top exercises, as needed, • Collaborate with other Advisors, partner with Account and Relationship Managers and other internal stakeholders to ensure positive client health, • Help to oversee and maintain deliverable lifecycle across multiple Client relationships, • Carry out information gathering and report generation for Cyber Risk Assessments, Policy Development, Training and Phishing, and other Drawbridge products, • Assist Clients with technical information and general assistance with deliverables, • Help to develop and maintain positive Client relationships and a high level of Client satisfaction, • Act as an escalation point for service-related, Client support requests, • Direct and escalate Client concerns or non-service related requests in a timely manner to the appropriate individual(s)You Have, • Bachelor’s Degree, preferably in General Business, IT, Cyber security or similar, • 2-5 Years of Experience, preferably in a customer facing and/or IT support role., • Familiarity with Microsoft Office products (Outlook, Word, Excel, PowerPoint), • Experience with CRM software, including Salesforce Service Cloud, • Solid team spirit, balanced by a healthy sense of autonomy and intuitiveness, • Excellent written and verbal communication skills, • Knowledge of hedge fund, private equity, or venture capital operations/compliance, • CRISC, CISA, CISSP, CIPP, Security +, certifications are a huge plus., • Previous experience conducting risk assessments are a plus., • Competitive compensation package, • Employer Retirement/401(k) plan with company contribution, • Medical, Dental, Vision Coverage, Disability, and Life Insurance, • Health Savings Account (HSA) or Flexible Spending Account (FSA), • Tuition Reimbursement, • Generous Paid Time Off Policy, • Healthy Work/Life Balance, • Phone Reimbursement Perk Base Salary $70,000 - $85,000 Our Hiring Process We want to hire the most qualified individuals. We’ve designed a multi-step selection process that may include interviews and assessments. We render decisions quickly and we’re eager to get to know you. Affirmative Action and Equal Opportunity Employer Drawbridge Partners, LLC is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, non-disqualifying physical or mental disability, protected veteran status, or any other legally protected characteristic, in accordance with applicable law. All employment is decided on the basis of qualifications, merit, and business needs. Powered by JazzHR ijRJB48ZEe

Job Description Imagine being a healthcare provider whose sole mission is to focus on delivering high-quality patient outcomes, but with the knowledge that you need to constantly document your compliance with key healthcare regulations along the way. Now imagine tasking someone with a limited compliance background to manage that, with looming risks of audits, breaches and fines hanging over your practice. Compliancy Group's vision is to deliver stress-relieving, tech-enabled services and software to the healthcare community that create stronger trust between patients and providers. We're on a mission to support small and midsized medical practices as they work to comply with critical, ongoing healthcare compliance requirements. We're looking for Customer Success Managers (CSMs) who thrive in a high-impact, customer-facing role, enjoy building relationships, and are motivated by helping clients achieve their goals. You'll manage a pooled portfolio of accounts, focusing exclusively on retention, product adoption, and engagement of our SaaS healthcare compliance platform, while collaborating closely with Sales, Finance, Support, and Product teams. This role revolves primarily around driving high retention with customers rather than growth, and a high-performer in this role is able to make sense of the complex, driving a scaled customer experience with their base in the name of guiding as many as possible to a positive renewal decision. This is a remote role with opportunities to connect virtually or in-person for collaboration, process improvement, and team alignment. Why You'll Love This Role: • You'll directly impact customer satisfaction, retention, and long-term engagement., • Your work will ensure customers stay active, happy, and supported, providing measurable value to the business., • You'll develop and execute proactive, repeatable strategies to drive awareness, adoption, and engagement across a pooled account portfolio., • You'll collaborate with Finance to resolve payment disputes, escalations, and other account issues., • You'll work alongside a supportive team across Customer Success, Product, and Support to advocate for customers and improve processes., • You'll have the autonomy to influence customer outcomes while working in a collaborative, high-impact environment.Qualifications:, • 2+ years of experience in Customer Success, Account Management, Client Services, or a related role., • Strong organizational skills to manage a high volume of accounts with consistent, repeatable outreach., • Excellent communication, problem-solving, and relationship-building skills, with a customer-first mindset., • Goal-oriented, especially when it comes to achieving retention and satisfaction targets, • Comfortable collaborating across teams, including Finance, Product, and Support., • Experience in SaaS or subscription-based business models preferred., • Bachelor's degree or equivalent professional experience is a plus.Responsibilities:, • Serve as the primary point of contact for a pooled portfolio of core (mid-sized spend; non-strategic) accounts, focusing exclusively on retention, adoption, and satisfaction., • Drive customer engagement through proactive, repeatable touchpoints that maximize platform usage and value realization., • Partner with sales to drive account expansion; while the CSM is not responsible for growth, there are financial incentives in place to identify potential growth opportunities, • Implement structured processes to maintain consistent communication and engagement across the pooled account portfolio., • Partner closely with Finance to resolve payment disputes, escalations, and account issues., • Monitor account health and identify opportunities to improve customer engagement and retention., • Direct customers to the platform for commercial transactions or negotiations, without involvement in sales activities., • Collaborate with Support and Product teams to advocate for customer needs and improve processes., • Act as a true customer champion - focused entirely on helping customers succeed. What CG Can Offer You:, • The opportunity to make a direct, measurable impact on customer retention and satisfaction., • Competitive base salary plus performance-based bonus tied to gross retention rate (GRR). Financial incentives to drive expansion opportunities to the sales team and drive our wallet retention rates higher., • Extensive training and professional development to help you grow your career., • Comprehensive benefits (medical, dental, eyecare, 401K with company match, generous PTO, and more!). Location: Remote, USA PLEASE READ: Our team has recently been notified of a phishing scam targeting candidates applying for Compliancy Group's open roles, where scammers have been posing as recruiters in an effort to access candidates' personal information. Please note that any communication from our hiring teams will be sent from a @compliancygroup.com email address and we will only respond to applications submitted through appropriate channels. Equal Employment Opportunity is a fundamental principle at Compliancy Group, where employment is based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law. Job Type: Full-time, Remote

Job Description COMPANY OVERVIEW: At Rumble we believe the hour we spend working out can inspire the other 23 hours of our day. We believe in sharing our good vibes and energy with the world, and that in many ways, it’s our most important offering. And more than anything, we believe in each other. Our mission is to create a new generation of boxers with style, sophistication, and sweat. POSITION: The purpose of the Sales Associate is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into classes. The Sales Representative also assists with retaining current members. Passion for fitness and knowledge of the Rumble brand is preferred but not required. REQUIREMENTS: ▪ Excellent sales, communication, and customer service skills required ▪ Goal-oriented with an ability to sell memberships, class packages, and retail ▪ Ability to learn and use the ClubReady software system ▪ Ability to stand or sit for up to 8 hours throughout the workday ▪ Must be fluent in English and have excellent communication skills via in person, phone, and email ▪ Must be able to work under pressure and meet tight deadlines ▪ Must have proficient computer skills ▪ Daily and/or occasional travel may be required RESPONSIBILITIES: ▪ Execute sales process of lead generation, follow up, and enrollment ▪ Conduct studio tours while establishing a relationship, targeting individual’s needs, and wants ▪ Maintain acceptable levels of personal sales production ▪ Emphasize and enforce objectives of studio ▪ Present available services to current or prospective members ▪ Book quality appointments to achieve monthly sales quota ▪ Participate in special events (health fairs, grand openings, marathons, and community, and hospital events) to promote the club ▪ Assumes responsibility for developing selling skills ▪ Other duties as assigned COMPENSATION & PERKS: ▪ This position offers a very competitive base salary; based on experience ▪ Commission paid on sales ▪ Opportunity for bonus based on performance ▪ Huge opportunities for growth within the studios including additional sales and management positions Powered by JazzHR fQ8O4uXfdZ

Job Description Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in a fast-paced environment. Customer success is the value organization of Datavant Life Sciences. We are accountable for driving meaningful, measurable outcomes for our customers by aligning our products and services with their strategic objectives—maximizing value, accelerating time to impact, and fostering long-term, expansive relationships. As such, we need an experienced relationship management individual who can drive success for our customers. This role includes responsibilities for Customer Success outcomes (e.g., value realization, customer satisfaction, renewals, etc.) and activities (e.g., delivery, adoption, advocacy, retention, etc.). You Will: • Own account management and value management for a dedicated account portfolio of up to 15 accounts in our biopharma segment, with a special focus on end-to-end accelerating value within your portfolio., • Lead with curiosity and dive deep into learning and understanding the goals and strategies of our customers and how our solutions and products support those goals, • Excel in advanced program management and decision-making, balancing thoughtful analysis with speed to execution, appropriately prioritizing, and knowing when and how to escalate complex edge cases effectively, • Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores, • Thrive in a fast-paced, continuous improvement environment, embracing gray areas and ambiguity, while seeking to drive clarity and scalability for your customers and the business, • Work effectively with your cross-functional partners - surfacing insights that influence product and sales strategies across account teams for your portfolio accounts., • Take a self-service-first approach to problem solving and navigating questions internally and externally, • Be a proven communicator and presenter with a commitment to maintaining good internal and external relationships through passion, empathy, and hard work, • 7+ years experience in healthcare technology and customer facing roles (required), • Proven ability to build deep, trust-based relationships with customer stakeholders, • Seasoned strategic program and project manager focused on connect the dots thinking that puts client value at the center of everything, • Skilled at expanding relationships beyond direct contacts through rapport-building, • Demonstrated ownership of complex, high-value customer accounts, • Strategic thinker who connects cross-customer trends to shape value propositions., • Effective and empathetic internal and external communication, • Previous experiencing working in one or more of the following areas (required):, • Experience working within RWD health analytic companies, CROs, or systems integrators in the healthcare sector, • Application of RWD and RWE in the pharmaceutical and life sciences space, • Understanding of drug development and/or clinical trials #LI-BC1 We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. This role is eligible for additional variable compensation. The estimated base salary range (not including variable pay) for this role is:$120,000—$150,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.

Job Description We’re hiring a Customer Success Manager to build and lead the function from the ground up. This is a hands-on, high-impact role where you’ll define processes, drive customer adoption, and ensure long-term success. You’ll work closely with the executive team, reporting directly to the Chief Product Officer, with visibility across the entire company. If you thrive in fast-moving environments, enjoy solving complex problems, and want to make a direct impact on customer delight and retention, this role is for you. Key Responsibilities * Onboard & Train - Own customer onboarding and training to achieve high adoption. Develop and refine training materials as you scale. * Be the Voice of the Customer - Gather feedback, advocate for feature improvements, and work with the product team to enhance the customer experience. * Scale Support - Be the frontline for customer inquiries, and continuously improve processes through automation and documentation. * Monitor & Optimize - Define and track customer health metrics, proactively addressing risks and opportunities. * Drive Renewals & Expansion - Build deep relationships with customers, identify growth opportunities, and increase platform utilization. This is the role for you if: * You want to get your hands dirty making our early customers our greatest advocates as well as build the structures around how we scale the overall Customer Success function as we scale. * Problems make you angry and solutions bring you joy - you’re the type of person who will do whatever it takes to solve a problem, no matter how big or small. If you’ve sent a dozen cold emails or taught yourself basic Python to solve a problem in the past, you’re this person. * You’re excited to be exposed to and work alongside every function of a fast paced, quickly growing startup, from engineering to GTM. Skills Knowledge And Expertise * 3+ years in Customer Success, Account Management, or a related role in B2B SaaS. If you’re coming from a different background and think you’d be a great fit, tell us why! * Process Builder - You’ve built systems from scratch and thrive in ambiguity. * Data Driven - Comfortable building process around, tracking, and making decisions based on customer data. * Customer Centric - A natural relationship builder who can drive adoption and retention. * Technical Aptitude - Able to understand and explain a data-driven SaaS platform. Compensation Range: $110K - $140K

Job Description We are in search of an Enterprise Customer Solutions Manager to join our Customer team of strategic retail marketing experts dedicated to empowering our clients to leverage Ometria's Customer Data and Experience Platform for delivering exceptional customer experiences. You will hold a pivotal role in driving value and success for your clients, reporting directly to the Vice President of Customer Success. Your responsibilities will encompass managing technical projects across a portfolio of our VIP customers. Your primary objective will revolve around nurturing C-Suite technical client relationships, ensuring maximum client satisfaction, and facilitating smooth technical project delivery to drive CRM revenue growth for some of the North America's most innovative retail businesses. Who are we? Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Ometria helps marketers plan and launch their most profitable campaigns twice as fast, increasing their customer loyalty and CRM revenue with personalized marketing messages all throughout the customer journey. Our platform combines the data unification and customer insight of a CDP with an experience platform, letting retail marketers easily and efficiently create experiences their customers love across email, mobile, on-site, social, direct mail and more. Ometria is trusted by some of the fastest growing retail brands in the world such as Brooklinen, Davines, Steve Madden, and Sephora. We have a team of over 120 Ometrians based in North America and Europe. We have raised $75m from leading venture capital funds across the world such as Infravia Capital Partners, Octopus Ventures, Summit Action, Sonae IM and many others. Key Outcomes: • Deliver Customer Retention : You will champion customer retention by proactively identifying and resolving technical challenges that could lead to negative sentiment, ensuring seamless project delivery, mitigating sentiment risks, advocating for clients, and communicating updates on technical integration wins and obstacles., • Scope and deliver success technical projects :You'll maximize customer value with Ometria by efficiently addressing needs by scoping and delivering solutions, peer validation, demonstrating platform expertise and tailored communication throughout., • Build and maintain client champions : You will strengthen client relationships, align aspirations, enhance visibility, and maintain trust through consistent delivery resulting in positive sentiment. Key Responsibilities: • Data audits: Proactively drive integration and data accuracy success by providing comprehensive integration and data audits to clients, presenting opportunities to improve their tech stack and integrations with Ometria., • Preemptive remediation : Proactively pre-empt customer escalations and challenges by recognizing signals in sentiment risk and flagging customer challenges to Customer Success for remediation., • Assist CS: Work collaboratively with Customer teams by providing insight and support when they have technical questions and readily joining other teams in speaking to their clients when needed. Requirements Competencies and Experience: • Minimum 5 years of technical account management experience in an enterprise software organization, preferably in the Retail and Ecommerce space., • Exceptional Communication skills, adept at confidently presenting robust and thoughtful solutions to clients, and communicating effectively with diverse stakeholders, including C-Suite executives., • Strong Client Management and Relationship-building skills, with a proven track record of delivering first-class customer service and exceeding client expectations., • Data Literacy, comfortable working with and interpreting data sets to derive insights and build compelling narratives., • Technical Understanding and Communication Proficiency, with the ability to adapt communication to stakeholders and a solid understanding of technical aspects relevant to Ometria's partnerships., • Meticulous Prioritization and Self-Management skills, thriving in fast-paced environments and effectively managing multiple tasks under pressure while contributing collaboratively to ideas and initiatives. The salary range for this role is $150,000 to $250,000. The final pay offered may vary based on several factors, such as job-specific knowledge, skills, and experience. Benefits • Unlimited paid time off, • Health Insurance, • Dental, • Vision, • Mental Health Support

Job Description Overview Sumptuous Locks is a Natural Hair salon that specializes in locking hair. Our approach holistic: good health is good hair. We provide a wealth of services for Sisterlocks™, microlocs, instant locs, interlocs, traditional locs, and Natural Hair. We are a growing salon and currently seeking a Salon Manager to serve as an integral part of our team. If you have the natural ability to: · Make others smile · Address and resolving customer concerns · Multi-task like ninja We want to hear from you! Responsibilities • Monitoring the calendar of appointments, meetings, and events, • Organizing and updating key documents, • Recruit, interview, hire, and train new staff on policies, procedures, and expectations, • Includes executing on onboarding, offboarding processes · Ensure client information is entered with accuracy and timeliness. · Rebook appointments during check out while addressing the client by name. · Optimize and maximize appointments with the reservation system and ensure timely communication with Customer Service team. • Lead supervisorial and team meetings, • Manage the opening/closing of the salon each day, • Maintaining cleanliness of the highest standards · Serve as subject matter expert in reservation system. • Inventory management and ordering of salon supplies, • Coach stylists on consultations with clients, • Promote retail products, • Help manage revenue objectives and staff goals, • Daily content uploads to social media and engagement with clients on reviews, • Constant interaction with clients and staff, • Researching new salon technology and developments, • 3-5 years’ experience working for an organization, • High School diploma or GED (required) · Proficiency in Microsoft Office (Word, Excel, etc.) · Experience with Canva and Quickbooks is preferred. · Retail experience is also preferred. · Familiar with social media platforms (Facebook, Twitter, LinkedIn, and Instagram) · Excellent client relationship skills including, but not limited to the ability to clearly and effectively communicate, problem-solve, multi-task, and take direction · Candidate must have high standards of professionalism, be dependable, take pride in his or her work, and can work in fast-paced environment. · Formal stylist certification is a plus

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Customer Success Manager to join our team. You will play a key role in managing day-to-day relationships with our existing partners, serving as the face of our amazing organization to customers, and advancing our mission by promoting our products and services in a proactive, data-driven way. This is a full-time, remote position reporting into the Manager of Customer Success. What you'll be doing: • Serve as an account owner, product expert and mental health advocate for your assigned Mid-market and SMB customers., • Build rapport with decision makers and main points of contact to influence change in order to drive the adoption of best practices and successful change management methodologies, thereby driving optimal member utilization of the product., • Own the full customer lifecycle including onboarding, value realization, engagement strategies, expansion and renewal., • Creatively discover, communicate, and support the execution of new opportunities for customers to unlock value from Spring Health., • Business review creation and presentation to senior HR executives and business leaders including insightful, data-based recommendations., • Collaborate across departments to deliver essential customer feedback, aiming to enhance processes and elevate the patient experience., • Participate in ongoing weekly team meetings and training to continue to enhance product knowledge., • Meet or exceed goals for role KPIs:, • Achieve 100% Net CACV Retention (effectively Net Revenue Retention) for your book of business, • You have 3+ years of experience in account management, customer success, implementation or healthcare management., • You have experience in upselling and retaining customers to drive additional revenue., • You have experience using SaaS-based solutions and platforms., • You have experience owning the life cycle contract renewals., • You have experience using data visualization and reconciliation techniques to present key findings and customer satisfaction., • You have experience adhering to and achieving outlined KPIs., • You have experience maintaining accurate records of customer interactions, success plans, customer relationship progression and opportunity management in a CRM., • You have a deep passion to transform the U.S. healthcare system, especially mental health., • You have the willingness and ability to travel as needed (approx. 15%)., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Primary Function and Purpose: The HR Recruiter is responsible for strategically and proactively managing the continuous volume of full-cycle recruiting needs and branding for Children’s Rescue Fund as an employer of choice. The Recruiter will source, identify, screen, and hire candidates for various roles in the organization. This individual is responsible for meeting metrics that have been set by the Recruitment Manager and/or Human Resources leadership, creating reports, self-goal setting, new hire survey administration, and related forecasts, as it relates to recruitment. The Recruiter will proactively work with management and leadership to implement effective recruitment methods and efforts across the organization. Position Requirements and Minimum Qualifications: • Job-related knowledge:, • The ideal candidate will exhibit an ability to devise sourcing strategies for potential applicants, • Experience in full-cycle recruiting, using various interview techniques, evaluation methods, clearance, and onboarding processes, • General knowledge of HR best practices and employment law, • Proficiency in documenting processes and keeping up with industry trends; Non-profit environment experience is a strong plus, • Ability to understand and be able to work within budgetary constraints, • Job-related skills, including language, mathematical, and reasoning (analytical) skills:, • Previous experience developing and executing recruiting marketing and branding strategies, • Utilize good judgment and discretion in the handling of confidential information, • High level of experience and proficiency working within an HRIS system or a non-applicant tracking environment and developing workflows, • Communicate effectively and establish credibility throughout the organization with Senior Management, department heads, and colleagues as an effective developer of solutions to business staffing challenges, • Demonstrated ability to understand and work with analytical tools, reports and technology, • Proficient in MS Office, Outlook, Excel, PowerPoint, and Adobe, with a high degree of proficiency in Excel, • Intellectual, creative, and/or communication abilities:, • Capable of speaking knowledgeably about the company and answer any questions a potential hire may have, • Ability to act as liaison among a range of internal customers, manage by influence demonstrating strong communication and relationship management, • Equal ability to work independently or as part of a multi-functional team with incredible initiative, work well under pressure managing multiple and shifting priorities to complete complex projects in a fast-paced environment with minimal direction, • Frequently collaborate with a wide range of colleagues to deliver expected results, • Highly ethically motivated and results-oriented, proven creative problem solver with positive respectful proactiveness, • Utilize demonstrated good judgment and discretion in the handling of confidential information, • Must be detail oriented, highly organized, • Excellent project management with strong follow-up skills, time management and presentation skills, • Superior oral and written communication skills coupled with strong interpersonal skills Licenses, degrees, and certifications: • Bachelor’s degree in human resources management, business management, or related field with direct work experience in the Recruitment and/or Human Resources industry, • At least two years of full-cycle recruiting experience Essential Duties & Responsibilities: Recruitment: • Collaborate with external organizations to develop and deploy agency-wide recruiting and sourcing strategies that identify and secure a highly diversified talented workforce and scale to support the agency’s continued growth, • Based on analysis, needs assessment and outcomes, oversee recruitment strategies including, social media, utilization of on-line marketing/branding such as the agency’s website, employee referral program, job boards, e-mails, cold calling, third party resources, print media, flyers and other relevant branding/advertising efforts related to recruitment, • With a long-term strategy in mind, form close relationships with hiring managers to ensure staffing needs are being met by having clear expectations for candidates and interviewers and analyzing and developing new recruitment strategies for sourcing candidates, screening resumes, interviewing on both the HR and business line levels, parameters for risk on experience vs. credentials, • Provide tracking and hands-on mentoring for managers and candidates who are hired to assure cultural assimilation, colleague receptivity, career planning and overall success, • Directly partner with agency leaders and management team to understand, and grow talent pipelines, and recruit for key positions within the agency in the present, and in the future, • Steward a positive end-to-end candidate experience (sourcing, screening, interviewing, selection and on-boarding) and ensure it follows best-in-class practices and enthusiastically communicates the employment value proposition, reflects the brand and is an engaging candidate experience, • Lead efforts to continuously improve the selection process with tools, interview guides, testing and interview training that improves overall selection results, • Develop, revise, and update job descriptions and other relevant recruitment and human resources documents, • Establish strong working relationships with external talent sources to ensure agency attracts top students from local colleges and universities particularly those with social service programs, • Coordinate internal resources for campus visits, career fairs, college recruiting and networking social events, • Maintain compliance with company policies, Federal, State and Local government and funding agency policies, procedures, and regulations, • Building a strong two-way rapport with staff to have a pulse on the initial New Hire Onboarding, • Develops, maintains, and distributes New Hire employee engagement survey reports with recommendations for action planning at both the agency level and departmental level, • Build employee networks, tasks forces and/or committees as a means of employee feedback and involvement to support retention goals, • Work with managers and leaders across the board to ensure the organization is an employer of choice, • Develop and implement strategic initiatives and processes for retaining diverse talent, • Decision-making responsibilities: May have to make limited challenging decisions that could impact the program operations. Ability to influence key and operational management through well-articulated strategies, • Problem solving responsibility: Exercise a high level of creativity and the ability to think analytically to effectively problem solve with limited information at hand, • Working relationships and contacts: Foster positive relationships with internal contacts which will include interaction with senior leaders, management, employees within other departments, and direct reports. Will have contact with current and potential business partners, • Impact/importance of function: Accountable for service delivery for customer satisfaction and to increase positive productivity between Recruitment and operations and ensuring accurate and timely response to issues or concerns that are identified Other: • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job Description COMPENSATION: $26.00/hr to $29.00/hr. This position comes with an apartment in Lower East Side, New York depending on availability. SUMMARY: The Maintenance Helper will handle and perform a variety of non-technical, non-licensed mechanical, electrical maintenance, HVAC, painting, carpentry, custodial, plumbing, general repair, and other handyperson tasks related to overall building maintenance for mixed-use residential and commercial buildings in Lower East Side, Harlem, and any other managed properties in Manhattan, NY. The Maintenance Helper will report to, and work under the direct supervision of the Facilities Manager. Essential Duties: • Performs minor repairs including carpentry, painting, surface touch-ups, tiling, and flooring., • Identifies and reports any deficiencies in residential units or the building., • Changes locks, re-keys, and makes key copies as directed., • Reports all accidents and any illegal activities to management in a timely way., • Supervises any third-party contractors and utility companies as needed., • Properly documents and details completed work orders., • Complete any other tasks as needed and as assigned by the Property Coordinator., • Always maintains a working/professional relationship with tenants., • Must be available to respond to emergencies during non-business hours and weekends. Candidate will have the option to live on-site in a company issued apartment depending on apartment availability., • Ability to work in various assigned building locations in Lower East Side, Harlem, and throughout Manhattan, NY., • Minimum of 4 years of experience in general maintenance, caretaking, mechanical, electrical and/or equipment and building repairs., • Computer experience and the ability to learn and utilize new systems. Working knowledge of Yardi a plus., • Skilled in the use of hand tools and power tools., • Experience repairing windows, doors, and screens., • Knowledge in changing door handles and locks., • Ability to change light bulbs., • Skilled in replacing smoke and carbon monoxide detectors., • Experience with drywall repair., • Capable of doing paint touch-ups., • Experience with snaking drains and sewers., • Capability of cleaning gutters and fences., • Experience assembling furniture., • Skilled in laying tiles and flooring., • Carpentry: Proficiency in cutting shaping and the installation of wood for construction, such as concrete formwork, plastering and roofing., • Plumbing: Know-how in the installation of pipes, drains, fittings, valves, and fixtures installed for distribution of potable water, heating and waste., • Electrical work: Skilled in the installation, repair and maintenance of electrical equipment and systems. This includes everything from wiring, repairing faulty light switches, outlets, light fixtures., • Must hold at least one of the following certifications:, • S12 - Certificate of Fitness for Citywide Sprinkler Systems, • S13 - Certificate of Fitness for Citywide Sandpipe Systems, • P99 - Certificate of Fitness for Low Pressure Oil Burner Operator, • S95 - Certificate of Fitness for Supervision of Fire Alarm Systems and Other Related Systems, • Attention to detail., • Excellent customer service skills. Positive attitude and good communication skills, both verbal and written., • Availability to work in shifts and with flexible schedules (e.g. weekends and evenings)., • Bilingual is a plus, English/Chinese or English/Spanish., • Ability to move furniture; reach, lift, and carry heavy equipment., • Required to stand, bend, squat, and regularly lift up to 50 pounds through course of shift., • Must be flexible with schedule change every quarter. EXPECTATIONS & HOW WE WORK: We believe that the people and the communities that we have the privilege to serve, deserve our very best every day. We are a results-driven organization that focuses on inclusiveness, empowerment and impact. Stanton Norfolk employees are accountable, collaborative and strong communicators with a core strength of community service and development. We are strategic thinkers who are committed to racial equality and treating each other, and the communities we serve, with respect and dignity. We have an aptitude for technology and a strong desire to continuously learn. This philosophy expands to the way we manage our work and the way we put our best foot forward. All employees are expected to adhere to the following: • Ensure compliance with all grant/contract requirements., • Work as part of a team in supporting other AAFE program contracts and projects., • Provide quality customer service to both internal and external partners and co-workers., • Support efforts that ensure a safe and healthy work environment., • Understand and embrace the value in collaborating with people of different cultures, races, genders, ethnicities, beliefs, experiences and ideas., • An understanding of the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities., • Maintain a positive, helpful attitude., • Enjoy your time at work! WHO WE ARE: Stanton Norfolk Inc. is a division of Asian Americans for Equality, Inc. (AAFE) that manages the day-to-day operations of over 800 units of affordable housing across nearly 50 multifamily properties serving over 1,100 individuals and families in Manhattan and Queens neighborhoods, including Chinatown/Lower East Side, Flushing, and the Far Rockaways. Currently, Stanton Norfolk’s portfolio is comprised of full tax credit / affordable properties, as well as commercial spaces as part of mixed-use buildings. We pride ourselves in providing a full breadth of management services to provide quality, safe, and affordable housing; maintenance; financial reporting; and resident relations. Asian Americans for Equality (AAFE) is a 501 (c) (3) non-profit organization based in New York City. Founded in 1974 in Manhattan’s Chinatown to advocate for equal rights, AAFE has transformed in the past four decades to become one of the city’s leading housing, social service and community development organizations. AAFE advances racial, social and economic justice for Asian Americans and other systematically disadvantaged communities, guided by our experiences as Asian Americans and our commitment to civil rights. AAFE is nationally recognized as an innovative affordable housing developer and property manager; we have created and preserved more than 1,000 affordable rental units in Manhattan and Queens and provided over $400 million in mortgage financing for first-time homebuyers. Through our affiliate, Renaissance Economic Development Corporation, AAFE supports immigrant entrepreneurs, offering low-interest loans and training programs. From neighborhood offices in Chinatown and the Lower East Side (Manhattan) and Flushing and Jackson Heights (Queens) we provide an array of multilingual counseling and educational programs in support of low-income tenants, seniors and immigrant youth. AAFE strives for a more equitable city, through research, advocacy and grassroots community organizing. 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Job Description Client Services Associate Job Description We are seeking a proven and seasoned Client Service Associate to provide support and assistance to financial advisors of Dominari Securities LLC, a dual-registered Broker-Dealer and Registered Investment Advisor. This role is a combination of client service and operations focused on providing excellent service to both the advisors and their clients. Examples of day-to-day responsibilities include: • Facilitate new account set up at the custodial and broker dealer level; follow up on fund transfers from legacy custodian relationship to Dominari Securities, • Respond to and resolve client requests; complete necessary financial paperwork to execute client recommendations, change beneficiaries, establish trusts, etc., • Ensure accurate completion of prospective and new client paperwork and set up within Dominari systems., • Maintain (CRM) database and client files (Filing, copies, data input), • Research and follow up on any issues with the Broker/Dealer, Operations, and vendors., • Review client accounts on a regular basis to ensure completeness and remediate found issues., • Record and reconcile incoming assets to the appropriate Dominari blotter., • Learn Company product suitability guidelines, financial operational processes, and financial sales processes., • Support client service functions for all teams as requested, such as servicing phone calls from advisors and custodians, coordinating projects, prioritizing advisor tasks and requests, account transfers, account updates, cash distributions, and following up on any other client related issues along with various other work assigned by financial advisors., • Help with new broker onboarding and client account openings., • As a Client Service Associate you will have the opportunity to work to support the success of our high growth financial advisors and brokers. The position is an in-office, team-based role with a high level of on-going collaboration, interaction, and communication. Requirements you need to meet: • 4-year degree preferred, • 3+ years industry experience as a client service associate, • Series 7 and 66, or 7, 65, and 63 licenses with a clean regulatory record, • Working knowledge of FINRA and SEC rules and regulations required, • A professional phone presence, • Excellent customer service and communication skills, • Drive to provide exceptional care to clients and registered representatives., • Experience working with Schwab and/or RBC is a plus., • Experience with My Compliance Office a plus, • Excellent written and verbal communication skills, • High attention to detail and ability to work in a fast-paced environment., • Excellent follow-up and project management skills, • Comfortable and proficient using custodian and other industry technology such as Microsoft Office, Excel, Word, etc., • Experience working with CRMs is a plus., • Reside in the surrounding New York city area.

Job Description We are Rokt, a hyper-growth ecommerce leader. Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most. Rokt’s AI Brain and ecommerce Network powers billions of transactions connecting hundreds of millions of customers, and is trusted to do this by the world’s leading companies. We are a team of builders helping smart businesses find innovative ways to meet customer needs and generate incremental revenue. Leading companies drive 10-50% of additional revenue—and often all their profits—from the extra products or services they sell. This economic edge unleashes a world of possibilities for growth and innovation. At Rokt, we practice transparency in career paths and compensation. At Rokt, we believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible. We are looking for a Client Success Associate. Target total compensation ranges from $84,000 - $128,000, including a fixed annual salary of $74,000 - $100,000, a target commission of $5,000 to $14,000, an employee equity plan grant, and world-class benefits. Equity grants are issued in good faith, subject to company policies, board approval, and individual eligibility. About the role: Become the trusted advisor who propels our clients to new heights as a Client Success Associate at Rokt. In this role, you’ll blend relationship management with cutting-edge AI insights to drive long-term client growth and satisfaction. You’ll take charge of key client partnerships, ensuring they maximize the value of Rokt’s platform through strategic guidance and data-driven marketing initiatives. If you are passionate about helping clients succeed, love solving business challenges with innovative tech, and want to directly influence client growth, this opportunity is for you. Requirements What You’ll Do • Own Client Relationships: Serve as the primary point of contact for a portfolio of Rokt’s clients. Build deep, positive relationships and become a trusted partner who understands each client’s goals and challenges., • Drive Client Growth: Develop and execute strategic plans for each account to increase engagement and revenue. Identify upsell or cross-sell opportunities and present solutions that help clients achieve even greater success., • Leverage AI & Data: Use AI-powered tools and analytics to gain actionable insights on client behavior and campaign performance. Continuously optimize campaigns and recommendations based on data, ensuring clients get the best results., • Champion the Client Internally: Collaborate with product, engineering, and marketing teams to advocate for your clients’ needs. Make sure client feedback leads to improvements in our products and offerings., • Deliver Impactful Results: Track key success metrics (ROI, conversion, growth rates) for your clients. Regularly report on outcomes and proactively address issues, keeping clients happy and confident in Rokt’s value.Who You Are, • Client-Centric & Empathetic: You genuinely care about your clients. You listen actively to their needs and put yourself in their shoes to anticipate issues and opportunities., • Strategic Problem Solver: You approach client challenges with first-principles thinking and creativity. You enjoy using data and insights to craft tailored solutions that drive results., • Adaptable & Tech-Savvy: You’re excited to use AI and the latest tools to enhance customer experiences. You quickly learn new technologies and apply them to improve outcomes for clients., • Proactive & Accountable: You take initiative to identify what needs to be done for your clients without waiting to be asked. You own your accounts and projects, always delivering on your promises., • Make a Real Difference: Your work will directly influence the success of major brands using Rokt. Every recommendation you make and campaign you optimize can translate into significant growth for your clients., • Frontline of Innovation: Be at the forefront of applying AI in client success and marketing. You’ll have access to a platform that’s constantly evolving with new features, keeping your skills sharp and your ideas flowing., • Accelerate Your Career: At Rokt, which is in hyper-growth mode, there’s ample room to take on more responsibility and advance quickly. Prove yourself by growing key accounts and you can fast-track into leadership roles., • Supportive, Winning Team: Join a culture of smart, humble builders who collaborate to conquer new frontiers. We celebrate wins together and treat setbacks as learning opportunities, so you’ll learn from the best in a supportive environment., • Growth & Rewards: Enjoy a transparent career path and ongoing development opportunities (training, mentorship) to continually level up. On top of that, benefit from Rokt’s perks – including equity ownership, fun team events, and an inclusive environment where you can be yourself. About The Benefits: We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it: • Become a shareholder. Every Rokt’star gets equity in the company, • Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us!, • Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance!, • Dog-friendly office, • Extra leave (bonus annual leave, sabbatical leave etc.), • Work with the greatest talent in town, • See the world! We have offices in New York, Seattle, Sydney, Tokyo and London We believe we’re better together. We love spending time together and are in the office most days (teams are in the office 4 days per week). We at Rokt choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing & keeping the best talent. Equal employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If this sounds like a role you’d enjoy, apply here, and you’ll hear from our recruiting team. Note: The first stage of the recruitment process for this role is to complete a 20-minute online aptitude test as well as an employee personality profile assessment, which will be sent out to your application email. Successful candidates will be contacted to discuss the next steps.

Job Description About Savvy: Wealth management is a $545 billion industry in the US, yet remains archaic and inefficient with low technology penetration. 75% of financial advisors don’t offer digital communication beyond email, and 62% still build financial plans manually in Excel. This leads to a poor client experience and results in financial advisors spending over 70% of their time on non-client facing, manual work. Savvy is changing that. We’re building the most advisor-centric platform in wealth management: a digital-first solution that modernizes human financial advice. Advisors who partner with Savvy tap into AI-powered software, automated sales and marketing, and seamless back office workflows to scale faster and spend more time with clients. We’ve raised over $105M to date from Thrive Capital, Index Ventures, Canvas Ventures, Mark Casady (former LPL Financial CEO), and other top-tier investors. Our team is made up of repeat founders and operators who’ve helped build Airbnb, Square, Brex, Carta, Facebook, $200B+ RIAs, and more. Savvy is at a pivotal point in its growth trajectory, having established strong product-market fit in providing a modern platform to financial advisors. We’ve surpassed $2.2 billion in AUM in less than three years, grown 600%+ in the last 18 months, and are entering the next phase of the company which involves rapid expansion of our product offering and continued revenue growth. Come help us scale! The Role: Savvy is looking for a customer-obsessed operator to join our early-stage team and work closely with the Savvy’s financial advisors to ensure we are providing a best-in-class onboarding and implementation journey while maintaining a fast speed to revenue. This individual will get significant exposure to Savvy’s Advisory, Operations, Growth, Product, and Marketing efforts. Who you are: * You’ve got positive energy. You’re optimistic about the future and determined to get there. * You’re never tired of learning. You’re able to self-teach new platforms and ways of working. * You appreciate direct communication. You’re both an active communicator and an eager listener. You’re motivated by feedback and see every setback as an opportunity to grow. * You can pivot on the fly. We are fast-growing, so our priorities are constantly evolving. What you worked on last month may not be the same next month. * You have a humble and “can do” attitude. Our teams create high-quality work on quick timelines. * You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone. The Advisor Success team is a cross-functional team working across the whole company. You will directly report to the Head of Advisor Success. Responsibilities: * Own the Advisor Onboarding Journey: Execute a seamless end-to-end onboarding process for advisors transitioning their practice to Savvy. * Sales-to-Activation Handoff: Collaborate with the Growth team to ensure a smooth handoff; optimize advisor onboarding with key milestones that maximize impact in the first 90 days. * Enable Early Adoption: Deliver initial training and resources that empower advisors to quickly leverage Savvy’s software, tools, and financial products. * Deliver Speed to Revenue: Drive revenue results for the company by onboarding advisors quickly. Act as a day-to-day contact for advisors during the transition process. * Balance several onboarding and activation processes while maintaining clear communications with stakeholders and remaining adaptive in a rapidly evolving environment. * Monitor and report on transition progress and potential risk situations. Coordinate with the Client Servicing Team to ensure smooth client account transitions. * Passion to do whatever it takes to solve complex problems and build scalable processes. * Contribute to improving our capabilities by enhancing existing processes. Must have: * 3 to 5+ years in a sales enablement, customer success, client engagement, or account management role in technology, fintech, or wealth management. * Demonstrated success in a customer-facing role. Excellent communication and relationship-building abilities. Empathy, understanding, and confidence in order to effectively engage with advisors. * Training and Presentation skills. Enabling our advisors to become power users. Be able to adapt and personalize training styles for different advisors’ needs. * A collaborative, low ego, and self-starter attitude. This individual must be willing to roll up their sleeves, have an incredible ownership mentality, and have a customer-centric mindset. * Ability to plan and prioritize workload; ability to multitask and meet deadlines with quality output. * Passion for solving complex problems and building scalable processes. * Comfort working in a high growth, constantly changing environment. * Adept at quickly learning and adopting new technologies. Nice to have: * Prior work experience in the Wealth Management industry * Prior work experience at a high-growth start up * Prior experience in the services industry Additional Information: Savvy Wealth is an equal opportunity employer. We are committed to fostering an inclusive work environment that values diversity and individual contributions. Benefits: * Competitive salary and equity package * Unlimited PTO + paid company holidays * Access to holistic medical, dental, and vision plans * Company 401(k), Commuter, and HSA/FSA plans * NYC office in the heart of Manhattan * Lunch and snacks provided in the office * Access to virtual mental health care (Spring Health), vision related benefits (XP Health), and health concierge (Rightway) to help you find the right care * Access to counseling for stress management, dependent care, nutrition, fitness, legal, and financial issues (Guardian WorkLifeMatters EAP) Compensation Range: $110K - $135K

Job Description JOB SUMMARY: Under the supervision of the Senior System Administrator/IT Support Supervisor, the IT Support Specialist II applies systems analysis techniques and procedures to determine hardware, software, or system functional specifications, and design, document, develop, test, or modify computer systems based on user or business specifications. The IT Support Specialist II also serves as the lead for the setup, configuration, and technical support for desktop computers (physical and virtual), applications, and related technology and ensures proper computer operations for the end user. ESSENTIAL FUNCTIONS: • Design, develop, analyze, and create the virtual desktop infrastructure, including hardware and software components based on end user specifications., • Apply system analysis techniques and procedures to monitor the performance of the VDI environment, identify potential issues and recommend solutions to resolve them., • Identify, develop and implement policies and procedures to ensure the security and reliability of the VDI environment., • Collaborate with cross-functional teams to understand their requirements and ensure that the VDI solutions meet their needs., • Create and maintain technical documentation and training materials., • Stay up-to-date with new technologies and advancements in the VDI field., • Provide and lead general desktop support to end users including questions, problem resolution, and service requests related to all supported hardware and software., • Provide and lead first and second line support to the Funds’ users via telephone, email, and in-person., • Determines and issues priority levels for helpdesk queues in IT Helpdesk ticketing system., • Monitors system alert management system and responds to alerts for hardware and software issues., • Provide excellent customer service, answer Help Desk phone in courteous and professional manner., • Understand and evaluate end-users’ needs, develop creative technical solutions, and know when to escalate a problem., • Document all requests, including the entire problem solving process., • Learn the software and hardware used and supported by the Funds., • Unpack, setup, connect and test new computers, printers and other peripherals in accordance with user specifications., • Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software in accordance with user specifications., • Disconnect, move, reconnect, and test workstations and printers for move and change requests., • Maintain and manage computer asset inventory, ensuring that all equipment is set up and maintained within required specifications and Funds standards., • Troubleshoot LAN/WAN basic networking issues., • Troubleshoot printers, scanners, and other peripherals issues., • Responsible for setting up audio/visual equipment for presentations in accordance with user specifications., • Facilitate repairs with vendors., • Perform routine maintenance as needed., • Perform other related duties as assigned., • Provide support after hours, on weekends and through on-call rotation. QUALIFICATIONS: • A+ Certification required, Network+, ITIL and Microsoft Professional Certification are pluses., • 3-5 years of experience in VDI, IT Support Level 2 or above technical support, and systems analysis., • Solid background in personal computer hardware repair and/or troubleshooting., • Knowledgeable in computer hardware, operating systems, applications, and networks., • Strong experience with Group Policy Management, MDM, Windows, Windows Server, and Exchange., • Familiar with MS Office, Teams, One Drive, SharePoint Online, and MS Azure., • Familiar with programming languages and/or PowerShell are pluses., • Prior understanding of software deployment, management processes, and/or vendor management are pluses., • Experience with Active Directory configuration, printer server, LAN and WAN networks., • Knowledge of diagnostic utilities and other research tools for troubleshooting and issue resolution., • Offer exceptional customer service to end users by being highly communicative and responsive., • Must be able to multitask., • Ability to work independently and also as a team member with the IT staff., • Excellent organizational and time management skills., • Flexibility and willingness to adapt to change., • Strong analytical skills to resolve problems, identify and document solutions, • Strong interpersonal communication and relationship-building skills. Education and/or Experience: Associates, Bachelors degree in Computer Science or a related discipline. 3-5 years of experience in VDI, IT Support Level 2 or above technical/systems support. Language Skills: Speak, Read, Write and Understand English. Mathematical Skills: Good Reasoning Ability: High Certificates Licenses, Registrations: None Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environments The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Rotational work shift - Depends on business needs

Job Description About Porcelanosa Porcelanosa is firmly positioned at the forefront of the Spanish and international markets thanks not only to our solid values of innovation and quality, but also the trust placed in our large team, made up of almost 5000 skilled professionals, and our commitment to the environment and stakeholders. Porcelanosa products are designed with people in mind, intended to make their lives better and featuring the finest state-of-the-art innovations. Boasting over 45 years of experience, Porcelanosa is present in more than 150 countries around the world. Our success is based on a unique business model, built on a solid corporate strategy. Why Work for Porcelanosa? At Porcelanosa, you’ll join a global leader in luxury tile, kitchen, and bath products, known for our commitment to innovation, design excellence, and customer satisfaction. We provide a collaborative environment where your contributions directly support the success of our sales team and enhance the customer experience. You’ll enjoy opportunities for professional growth, a supportive team culture, and the satisfaction of working with high-end, design-forward products that inspire spaces worldwide. What We Offer • Competitive Compensation – Base salary plus commission opportunities, • 100% 401K match up to 4%, • 3-tier medical insurance, • 2-tier dental insurance, • Vision insurance, • Health Savings Account, • Flexible Spending Accounts, • Short Term and Long Term Disability, • Employer-paid life insurance, • Voluntary Employee, Spouse and Child Life Insurance, • Critical Illness, Hospital Indemnity and Accident Insurance, • $3,000 Tuition Reimbursement, • Follow up and respond promptly to customer inquiries, providing accurate information and minor product details., • Schedule orders for delivery, confirm shipments, and provide tracking details to the appropriate party., • File and manage sample orders; ensure all outgoing samples are properly processed., • Assist in scheduling and coordinating sales meetings, customer appointments, and showroom events., • Provide full administrative support to sales representatives, including freight quotes, stock checks, sample coordination, and resolving discrepancies., • Maintain and update the automated phone system to ensure accurate routing and current data., • Keep the showroom organized by putting away loose samples daily, maintaining sample inventory, and reordering as needed., • Organize and maintain tile product libraries, replacing damaged items and removing discontinued products., • Research and resolve billing, payment, shipment, product, and inventory issues as directed. • An associate or bachelor’s degree in business administration, business management, or a related field preferred., • Demonstrable experience in sales support administration, or similar., • Experience with sales industry software like Salesforce and client relationship management (CRM) systems, or similar., • Familiarity with sales contracts and agreements., • Proficiency in Microsoft Word and Excel., • Excellent written and verbal communication skills, as well as customer service skills., • Exceptional interpersonal skills and a proactive approach toward problem-solving., • Must be available to work Saturdays as needed., • Experience in tile, kitchen and bath not required but highly encouraged Commitment to Inclusion Porcelanosa provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. At Porcelanosa, we believe in a skills-first approach to recruitment and employment. This means focusing on what you can do and how you can grow, rather than traditional metrics alone. We are committed to adhering to anti-exclusion practices, removing barriers to access, and enhancing opportunities for all individuals based on merit and potential. Your skills, experiences, and perspective are valuable—and we want to empower you to make your mark here with us. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Prolonged periods sitting at a desk and working on a computer., • Frequent walking through showroom and sample storage areas., • Ability to bend, reach, and lift up to 20 lbs. to retrieve and move product samples., • Manual dexterity to handle samples, file documents, and operate office equipment. 8-hour shift Weekends required Porcelanosa offer is contingent upon Proof of legal authorization to work in the United States for Porcelanosa, which will be confirmed by E-Verify within three business days of your hire date. Work Remotely No.

Job Description Our client is an established, privately held, growing, New York-area government contractor. Our client’s focus is in providing Information Technology (IT) Services to city, state and federal government clients. We are currently seeking a skilled IT Cloud Specialist to work in a full-time onsite role on a large scale project at a client location in Manhattan, New York City / Newark, New Jersey. Reporting to the IT Project Manager, the IT Cloud Specialist is responsible for assisting in the design, implementation, management, and support of cloud computing networks utilizing Virtual Desktop Infrastructure (VDI), Azure Virtual Desktop (AVD) and Citrix technologies to ensure a smooth end-user experience, optimal performance, and strong security across the IT infrastructure. The ideal candidate will have relevant technical education / certifications, 5+ years of IT cloud computing experience and strong technical expertise in VDI, Citrix, and AVD. Experience in Construction or Building related organizations is highly desirable. Must be solution and customer-focused with effective communication skills, and demonstrated ability to meet user needs with IT cloud solutions. PRIMARY RESPONSIBILITIES INCLUDE: • Configure, implement, manage, maintain, troubleshoot and support IT cloud solutions within Microsoft Azure and Citrix Cloud., • Configure, install and update cloud software, manage user accounts and monitor networks and system performance., • Assist in designing, deploying, and managing VDI solutions such as Citrix XenDesktop / XenApp or Microsoft AVD., • Manage documentation, contribute to improvement efforts, and automate processes using scripting., • Oversee VDI image management, troubleshoot and resolve issues related to Citrix VDI and AVD, ensuring high availability and disaster recovery, monitoring performance, and collaborating with IT security teams to enforce security policies., • Work closely with Project Management, IT, Engineering and other stakeholders. Ensure that cloud solutions and systems perform properly and that all business requirements are successfully met., • Implement and support new client requirements and customizations., • Consistently engage with clients and stakeholders to maintain relationships and ensure high levels of satisfaction. CANDIDATE REQUIREMENTS INCLUDE: • Bachelor’s Degree in Computer Science, Information Technology, or closely related field. Relevant IT cloud certifications such as Microsoft Azure, AWS Cloud, Google Cloud, CompTIA Cloud+ or Certified Cloud Security Professional (CCSP). Other VDI-related certifications such as VMware VCP-DTM, Citrix CCA-V/CCP-V, or Microsoft AZ-140 a plus., • 5+ years of experience implementing, managing and supporting large scale IT Cloud networks and platforms., • Prior experience in Construction or Building-related organizations is highly desirable., • Experience managing VDI, including Citrix and/or Microsoft AVD. Hands-on experience with Citrix Virtual Apps and Desktops, Citrix ADC, and Citrix Cloud services. Proficiency in Windows Server administration, Active Directory, and networking concepts required. Proficient knowledge of the VDI stack and experience with scripting languages like PowerShell. Familiarity with monitoring tools for Citrix environments (Citrix Director)., • Experience with other virtualization technologies (VMware, Hyper-V), and knowledge of security best practices for virtualization and remote access., • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • Experience with Project Management principles and practices such as ITIL, Scrum, LEAN, Agile, or DevOps., • Effective problem-solving and relationship-management skills. Prior experience collaborating closely with users, clients, stakeholders and technology suppliers to resolve technical issues., • Excellent verbal, written and interpersonal communication skills with users, clients, team members, technical staff, and management. Able to interface, communicate and maintain effective relationships with team members and all levels of management on an ongoing basis and work as a trusted IT professional., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for use in communication, analysis & tracking., • Key Competencies: Collaborative Work Style, Customer Service Focused, Problem-Solver, Professional, Resourceful, Results-Focused, Solutions Focused, Self-Motivated, Team-Player., • Must be able to pass a required background check and/or security clearance to work on government projects. TEAM RESPONSIBILITY: Serve as a key member of the client's IT team. Collaborate with internal team members, users, clients and vendor partners. Mentor team members. KEY RELATIONSHIPS / STAKEHOLDERS: • IT Project Manager, • Internal Team Members, Users, Clients and SME's, • Client and Technology Partners RELOCATION ELIGIBILITY: No relocation assistance provided. Local, qualified New York City metro area candidates will be given preference and priority. Qualified candidates willing to self-relocate to the New York City metro area will also be considered. COMPENSATION & BENEFITS INFORMATION: • Base Salary Range: $120,000 - $150,000, commensurate with experience and qualifications, • Benefits Include: Health & Dental Insurance, Paid Time Off, 401-K with match, FSA, Company Paid Training, etc. POSSIBLE COMPARABLE TITLES: • IT Cloud Engineer, • IT Cloud Architect, • IT Cloud Administrator, • IT Cloud Consultant, • DevOps EngineerCompany DescriptionTalent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries. Visit us at: Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries.\r\n\r\nVisit us at:

Job Description Salary: $26/Hr-$28/Hr Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. Job Summary The VIP Corporate Receptionist provides an elevated level of service to VIP visitors to create a unique and high positive impression. This role entails the escort of high-level visitors from the ground lobby to conference room/meeting space. Responsibilities include: -Responsible for proper entry and escort of high-profile VIP visitors -Motivates and sets the tone for staff by demonstrating a pleasant, engaging, customer oriented attitude -Must have experience in client facing roles -Ensure the highest level of hospitality and service is provided to VIP guests -Verify visitor identity prior to arrival and create photo bios for the visitors -Track and manage incoming VIP visitors -Manage closely all activity in the internal visitor process. Must be knowledgeable on all daily meetings and up to the minute changes -Act as first point of contact for all activities and emergencies, always remaining alert. -Serves as point person, taking ownership of any challenges that may arise within the conference center, resolving them, or following escalation procedures as required. -Handling meeting room bookings, utilizing the reservation system, and focusing on the strategic assignment of meeting space to maximize utilization. -Answer global switchboard calls, direct calls, and manage message receipt and delivery -Handling on-floor conference room activities, both visually and by means of the reservation system, being aware of meeting start/end times, attendees in the room, food and beverage orders, etc. Advising the appropriate staff members of changes in meeting room status, special requests, etc. Preferred Qualifications -Associates degree or equivalent professional VIP client facing work experience -Possess very strong interpersonal relationship skills -Possess excellent writing, verbal, and public speaking skills -Experience with high profile clientele -Experience in customer service. Experience in a lead customer service or supervisory capacity preferred -Ability to communicate well and guide a team -Strong computer skills and knowledge of office technology/equipment -Punctual, dependable, and dedicated to achieving excellence -Experience in 5 star hotels or luxury retail Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Req ID: 1466151 Rapport a specialized division of FLIK Hospitality Group

Job DescriptionJob Description Ingram Content Group (ICG) is hiring for a Manager, Book-to-Screen Rights to contribute to our team in our New York office. This is not a remote position, but hybrid schedules will be offered. The person hired for this role will be based in our NY office. In this role, you will manage MediaScout, a new and growing book-to-screen information service. You’ll lead a team focused on rights data acquisition, relationship and market development, and customer growth. As the Manager you’ll oversee sales development, implement product improvements, and influence our online branding and voice. You’ll be tasked with generating revenue for MediaScout. In addition, you will work with management to develop and forecast sales targets and appropriately manage expenses so we can scale our growth profitably. Do you have experience working with book-to-screen adaptations? Have a passion for helping publishers, agents, and authors be successful? ICG connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you share that passion, enjoy working in a fast-paced environment, and want to contribute to a strategic part of the business that is evolving and expanding, we can’t wait to meet you! Required Qualifications: • Bachelor’s degree in Business Administration or related field, • 5 years’ experience in film &/or tv rights, entertainment industry, or related, • 2 years’ experience in Sales, • Manages a team of sales and business representatives, setting sales goals, establishing sales strategies, and ensuring a successful client experience., • Monitors and manages product development to meet customer and market needs., • Recruits, hires, trains, and conducts performance evaluations for associates, ensuring consistent application of company policies and taking corrective action when necessary., • Manages and grows client relationships by developing tailored pitches and leading and attending client business reviews., • Works with marketing and PR teams to develop and execute promotions, education, and training of MediaScout to ensure sales and pipeline growth and increased market share., • Works with the Finance team to manage and recommend pricing, discounts, expense targets, and contributes to budget planning and forecasting. Perks/Benefits: • A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA., • 15 vacation days & 12 sick days accrued annually and 3 personal days, • 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more, • Encouraged continued education with our tuition reimbursement program, • Financial and in-kind opportunities to engage with non-profits in your community, • Company match program for United Way donations, • Volunteer opportunities and in-kind drives for non-profits throughout the year All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. • EOE-Race/Gender/Veterans/Disabled, • We participate in EVerify., • EEO Poster in English, • EEO Poster in Spanish

Job Description This is a remote position with an ideal base location in New York City. What the Role Is The District Manager position will be responsible for overseeing the execution of Heaven Hill Brand’s (HHB) strategic initiatives through the management of distributors in Metro NY. The Manager will ensure that the distributor is adhering to brand policies, company objectives are being met and promotional activity is taking place. This position will lead, direct, train and manage the local Heaven Hill sales team, along with local distributor sales teams. The Manager will also work with the HHB Regional Manager to successfully develop, implement, execute & evaluate market depletion goals & KPI’s, pricing, and programming the brands within the distributor. How You Will Spend Your Time? • Supporting the Regional Manager, • Manage the day-to-day sales activities of the HH Market and Channel Managers, ensuring that goals and programs are executed and achieved, • Establish a collaborative working relationship with the Southern Glazer’s General Market leadership and key customers in the designated market area of responsibility, • Be visible at the distributor office, meeting with General Market sales leadership & management to ensure share of mind in pursuit of Heaven Hill’s goals and objectives, • Ability to manage distributor relating to the development and implementation of local merchandising program and ongoing performance evaluation, • Managing distributor on a day to day basis, ensuring adherence to our brand policies, distribution objectives are achieved, and promotional activity is taking place, • Direct distributor selling activities to achieve sale, distribution and merchandising goals, • Act as primary contact for distributor sales leadership & management to ensure they are informed of local and national objectives and programs while providing support for all sales-related activities, • Ability to negotiate pricing with distributor management, • Responsible for educating distributor and sales staff, • Observe competitive market activity and evaluate distributor execution against our initiatives, • Provide National Account mandate compliance and pricing requests in a timely fashion, • Stay informed and knowledgeable of customer and consumer trends, • Provide monthly market activity report to Regional Manager, including a list of objectives, accomplishments, competitive activity, special projects and/ or any needs, • Successfully launch all new products achieving volume and distribution objectives, • Provide feedback on effectiveness of marketing and sales initiatives, • Review programs and execution updates with distributor leadership & management, • Develop rapport with key retail accounts in region to ensure proper brand distribution, promotion, and shelf management are taking place, • Maintain accurate records regarding distributor profiles, organizational structures, and competitive brand alignments, • Manage all T&E expenses and local budgets for market, • Assist in the planning, coordination, and execution of market visits by internal HH personnel, such as ambassadors, leadership, and ownership, • Bachelor’s Degree in Business or related field recommended, • Minimum five (5) years’ sales experience in the spirits or wine industry, • Minimum two (2) years’ people management experience, • Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems, • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction, • Excellent critical thinking skills, using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems, • Analytical skills, gathering data from a wide variety of sources, and presenting it in formats suitable for a wide variety of audiences, • Good managerial and effective presentation skills, • Strong oral and written communication skills, • Strong interpersonal skills, • Must be customer–centric with good negotiation and business expansion skills, • Proficient in using Microsoft Office, including Microsoft Word, Excel, and PowerPoint, • Emphasis in Management and/or Marketing, • Paid Vacation, • 11 Paid Holidays, • Health, Dental & Vision eligibility from day one, • FSA/HSA, • 401K match, • EAP, • Maternity/Paternity Leave Heaven Hill and its affiliates are committed to fostering a diverse workforce as an Equal Employment Opportunity company. We invite applications from candidates of all backgrounds, without regard to race, religion, color, sex, sexual orientation, natural origin, gender identity or expression, age, disability, veteran status or any other legally protected characteristic. In New York, the expected compensation range for this role is between $130,000-140,000. Actual starting pay may differ based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education.

Job Description Are you a people person with a friendly disposition? Do you love details and thinking on your feet? Are you interested in the tour and travel industry? Inside Out Tours, an award-winning NYC tour company, is seeking collegial, detailed oriented and computer literate individuals to assist with weekend tour logistics, guide supervision/recruitment, vendor relationships and itinerary building. Responsibilities: -Lead and supervise field operations and logistics on weekends(Saturday and Sunday) with the option of assisting during the week. Saturdays and Sundays (including early mornings) are mandatory but weekdays are flexible. -Process customer bookings and check in on-site in the field, ensure timely departure of groups and respond to customers in transit or with same day inquiries -Assist with obtaining and delivering equipment (including visual or audio materials) for tour guides -Improve tour guiding materials, including visuals, audio, and written materials -Assist in adopting best guiding practices in planning and execution of tours -Assist with uploading, processing and clearly recording client vouchers -Help with the supervision of tour guide compliance with company policies and procedures • Help optimize our existing customer service processes and methodologies, • Help management respond to operational issues, trouble shoots and improves operations to increase efficiency -Interface with tour guides on all administrative and scheduling matters • Assist with sourcing of transportation, vendors and tour site options -Assist with community relations with our company -Assist with customer service in the field -Assist with group tour logistics, scheduling and operations -form relationship with restaurants and venues and tourism partners across the city -Create turnsheets and travel itineraries for new groups -Serve as front-line contact person for weekend FIT and group tours when on duty Job Requirements: * Foreign Language (French, Spanish or Italian) is a BONUS * Experience working outdoors, in community outreach or in the field is preferred * MUST BE ABLE TO WORK EARLY MORNINGS - Mondays, Fridays, Saturdays and Sundays. * Must be able to work in HARLEM AND LOWER MANHATTAN * Able to work in a variety of weather conditions, rain or shine * Great communication skills * Must have access to a smartphone. * Tech savvy * Detail Oriented * Resourceful

Job Description Jersey Mike’s Subs Job Profile & Responsibilities General Manager 1.) Hire and Develop Great People— “A great manager is seen not in his actions but by the actions of those he has managed.” • Invest time and energy into the growth of individuals., • Get to know your crew., • Training is not a cost but rather an investment., • Treat each person regardless of age or experience as though they will be the next manager., • Go through Certifications on a weekly basis with all crew., • Goal is to have each employee “better today, than they were yesterday”. 2.) Create a Positive Culture—Create a culture in which A employees thrive and C employees dislike. Should be challenging, rewarding, and fun! • Servant Leadership, Communication, and Accountability are 3 main functions needed for great store culture., • Communicate clearly the expectations of each person., • Communicate clearly the direction of the store., • Be fair., • Recognize and reward when deserved., • Challenge, develop, and grow each person., • Have fun and don’t be afraid to show it. 3.) Increase Sales—Create a customer, keep a customer, grow a customer! • Store Priorities - Product/Speed/Service., • Wow the customer! Going above their expectations., • Implement local store marketing., • Every customer leaves happy. 4.) Decrease Expenses—Be profitable by training systems. • Review numbers weekly and know what to focus on., • Train the systems!, • Train, train, train, and train again! Training is like breathing, do it constantly! Responsibilities Weekly GM Email • Follow GM “weekly email template” and email to John, Matt, and RM by 5:00 on Monday night. Inventory • Inventory required on EVERY Monday. Must be finished by 10:00 am on Monday. Should take 45-60 minutes to complete., • Detailed inventory report saved in “Palmer book” and on crunchtime., • All inventories will be documented on store computer and on crunchtime., • Food, paper, and labor costs calculated on every Monday morning by 10:00 am and documented on Palmerbook., • Inventory, Labor/Paper/Food %’s recorded in Palmer book every Monday by 10:00 am., • Allotted time (120 Minutes) scheduled every week for inventory and updating Palmer book, not done on ”in-store” hours. Schedule • Schedule done weekly, finished by every Thursday at 10:00 pm. Schedule should take 45-60 minutes to complete (after 1st month of grand opening phase)., • Scheduled saved for John & Matt to review every week prior to posting., • Each week researched (review last weeks and last years sales) to meet labor cost (total=18%, hourly=12%)., • Allotted time (45 minutes) must be scheduled to complete store schedule, not done on “in-store” hours., • Make schedule based on store needs, not employee wants. When possible meet all employee request., • Manager/assistant manager should work minimum of 5 dinners per week combined. Top 3 should be at 7 dinners per week combined., • Post schedule by Saturday morning. Ordering • Food - food order done 1-2 times per week based on store., • Paper – paper order done 1-2 times per week based on store., • Beverage – beverage order done 1-2 times per week., • Produce – Order as needed 1-3 times per week., • DO NOT run out of product!, • DO NOT work out of meatcase!, • All orders to be done on allotted time scheduled before or after manager shifts. Not done on “store time”. Management • Responsible for Hiring/Terminating of all employees., • No one hired without first contacting John or Matt or RM., • No one fired without going through correct steps (see binder) and first contacting John or Matt or RM., • Staffing should be done in preparation for sales and season not in reaction to sales or season., • Personally train all employees (this is ALWAYS a daily task). This will be very challenging yet very rewarding., • Train by using Systems that are already in place! (see binder) It is vital that all stores are training consistently, correctly, and uniformly., • Create a culture that rewards star employees and gets rid of below average employees. Do not keep “C” employees on our team., • Written evaluation for all employees 2 times per year. (see binder for evaluation form) Front Line and Store Hours • All managers must complete JMMIT course and training., • Manager responsible for all daily operations including but not limited to opening checklist, manager checklist, lunch rush, after lunch checklist, dinner rush, closing checklist., • Customer Service!!! Go above the customers’ expectations! Time Requirement • 5-6 days per week, • 45-55 hours per week, • 50 weeks per year, • Work a minimum of 2 closings, 2 openings per week., • Vacation: The General Manager, unless advised in writing by John or Matt, will receive two (2) weeks of paid vacation. This means that you will have 100 hours per year of paid vacation time., • 3 paid Holidays—Christmas, Easter, and Thanksgiving. Store Presentation • Properly complete checklist and train others the same., • Focus on clean, fresh, fully stocked dining room, front counter, and bathrooms., • Be extremely NEAT and train others the same!, • Use audit sheet for store cleaning and maintenance. Customer Service • Know at least 25 customers by name and order., • “Man the front line!, • Create a long lasting experience!, • Train others how to act on front line., • Customers receive 100% of our attention; no employee to employee conversations while customers are present., • Be yourself, smile, and have fun!!! Catering • Help create a catering database, • Communicate with catering team to execute flawlessly., • Develop relationships with catering clients., • Communicate with Mikes Marketer, if one is used in your store. Daily Sheets • Complete daily sheets and reconcile daily., • Make at least 5 deposits per week., • Update Palmer book daily., • Schedule 15 minutes per day to complete Palmer book. Communication • Communicate with John & Matt through an open and honest relationship., • Communicate with employees through open and honest relationships. Have Fun!!! • Matt and John are very passionate about this Team and have fun working together on a daily basis. It is vital to our success that our stores are a place where team members feel comfortable being themselves and enjoy their work. Lets create a culture that we all enjoy being a part of. Be proud to be the General Manager, as John and Matt have a great amount of trust and confidence in you to lead the team. We use eVerify to confirm U.S. Employment eligibility.

Job Description At Cresa, we believe our clients deserve better. A better space to work, create, build, grow. A better outcome for their people and organization. A better partner who puts their needs first, helping them navigate the landscape, tilting the playing field in their favor and giving them an insider’s edge. Our mission is to find and foster the best environment for every business. Our purpose is to think beyond space - strengthening those we serve and enhancing quality of life for our clients and employees. We are built to champion our clients’ aspirations through real estate. When considering partnership, we strive to connect with those who share our values: Work Together, Create Value, Be Tenacious, Enhance Community, and Embrace Diversity. We believe in being the change. We work together to find new ways of doing things that create value for our clients — and for each other. Because there is not much that feels better than collaborating to make a positive difference each day. At Cresa, we offer an opportunity to be part of something bigger. To learn, advance, mentor and be recognized. Your voice will be heard, and you will be valued for both your individual and team contributions. Job Summary Supports space occupancy planning and data management requests related to low headcount move projects (including individual, transfers, offboards and leaves). Responsible for the lifecycle (open through completion) of SIM-T requests and FMS updates related to desk data corrections, daily services, and individual moves. Accountable for responding to customer requests according to severity within established Key Performance Indicators or Service Line Agreements while maintaining correspondence with end-users, following communication and customer service standards. Responsible for assigned cadenced space audits and reporting findings to facility management and post-occupancy vendor partners to ensure space is captured accurately within customer space management platforms. Supports move and launch projects as needed. *This position is required in office a minimum of 4 days a week. Key responsibilities • SIM ticket management for Daily Service Tickets, Data Corrections, Individual Moves (L7 and below), Onboards/Transfers, Locker Management, • Meet all Service Line Agreement requirements by providing daily correspondence, updates and resolutions for client needs via ticketing system., • Order furniture and desktop technology per customer request and ensure deployment by scheduled date. Quality Control and close out ticket prior to Service Line Agreement expiration., • Manage vendor labor/provider services as appropriate to ensure timely completion of ticket requests, • Responsible for maintaining database of project floor plans, space assignments, occupancy, vacancy and utilization data for assigned sites., • Regular audits of the existing space for changes to architecture, FF&E (Furniture, Fixtures and Equipment) and signage., • Determines and submits actionable requests to responsible vendors, post audit findings, • Develop, prepare and distributes cadenced and requested reports for select business units., • Manages strong multi-level customer contact and relationships and directs space needs., • Manages seat assignments with new hires, transfers, terminations and distribute to client and strategic planning teams as requested., • Performs onsite validation of daily services completion and quality standards, • Ensures systems reflect data accuracy that intersects with multiple programs, • Determines and executes resolution paths for last minute customer requests and escalations at the direction of market service line leader, • Support the integrity and alignment of seat data across multiple platforms, • Manage multiple audit projects and team priorities simultaneously from inception to close out., • Provide measurable and timely response to client inquiries, work requests, and concerns., • Able to read and understand project documents including but not limited to: floor plan drawings, allocation plans and space data management documents and reports., • Maintain accurate seating and headcount data in client’s space management platform, • Periodic evening and weekend work required during high volume, building opening, relocation and employee move projects, • Attend trainings and action on updated process communications, • Minimum of 2-5 years of related experience, • Proficiency with Microsoft Office Suite, Microsoft Project, Microsoft Visio, and other data management software, • Must be able to exchange accurate information at various levels demonstrating the ability to build consensus for decision-making, • Role requires daily communication with client and team members, • Associate degree or adjacent program completion preferred, • 2-3 years industry or related experience required, • High school diploma or GED required, • Previous space occupancy or data management experience preferred, • Position requires daily on-site attendance at the client site as assigned., • Some travel may be required to integrate, learn, and deliver, • Must be able to move within and between client buildings more than 50% of the day, • Regularly required to sit for long periods of time, • Occasionally required to stand and walk for extended periods, stoop, kneel, crouch, and crawl NOTE: The job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; supervisors may assign other duties as deemed necessary. Cresa is committed to developing and maintaining a diverse workforce. Cresa strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law.

Job DescriptionDescription Your Mission As an WSA Concierge, you're the heart of our vibrant workspaces. Your goal? Deliver unforgettable experiences that inspire our tenants and make WSA the best place to work and play. Your Impact • Champion WSA's service standards, creating a safe, productive haven that sparks innovation., • Mastermind seamless operations, from amenity bookings, mail delivery and seamless access to our of our amenities., • Liaise with third-party operators like fitness centers, restaurants, and conferencing teams., • Design a warm, welcoming experience that wows tenants and guests alike., • Tap into tenant needs, working with our team to blow their expectations away., • Command IT, vendors, and logistics like a pro., • Maintain pristine tenant areas, front-desks, bars, pantry, and storage areas., • Manage room bookings and inquiries with lightning speed., • Host dazzling tours and onboard tenants with ease., • Collaborate with the WSA teams to craft engaging programming., • Oversee event logistics, ensuring a flawless experience., • Measure success, identifying areas to elevate further. • Ensure the Water Lounge shines, with controlled access and sparkling cleanliness. Qualifications: • Customer Service Rockstar: 3+ years delivering exceptional service in luxury settings. You live for exceeding expectations!, • Relationship Builder: Adept at fostering strong bonds with clients and partners. People love working with you!, • Communication Pro: Your verbal and written skills are top-notch. You can tackle complex conversations with ease and grace., • Problem-Solving Wizard: You turn obstacles into opportunities with your quick, elegant solutions. No challenge too great!, • Concierge Extraordinaire: Proven track record arranging transport, bookings, events, and insider tips like a pro., • Tech Savvy: Master of property software, Microsoft Office, and always ready to embrace new tools., • Multitasking Master: Juggle multiple tasks and deadlines with poise under pressure. You get things done!, • Discretion is Your Middle Name: You handle sensitive info with utmost confidentiality. Trustworthy to the core., • Luxury Service Expert: You intuitively understand the high-end client experience. Luxury hotel/residential experience a huge plus!, • Team Player & Leader: Collaborative spirit with a touch of leadership flair when needed. You elevate your team!, • Flexibility is Your Superpower: Evenings, weekends, holidays - you're there for your building and tenants, always. Team Benefits:, • Health Care Plan (Medical, Dental & Vision), • Paid Time Off (Vacation, Sick & Company Observed Holidays), • Family Leave (Maternity, Paternity), • Training & Development

Job Description Salary: 140,000 - 155,000 / year based on experience Other Forms of Compensation: Annual Performance Bonus, Flexible Paid Time Off, Company Car, Benefits, 401K Pay Grade: 18 Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices® wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members. Job SummaryWorking as a Regional Director of Operations (RDO) you will lead, run, and encourage a team within Mount Sinai Health System across Metro NY. Collaborate with the regional leadership team and provide planning, direction, and mentorship to the accounts in your territory, while establishing and maintaining strong client relationships. Your goal is to achieve operational and financial goals in a dynamic environment. Key Responsibilities: • Hires, leads, directs, coaches, trains, and develops lead team members within a growing region of acute care hospital accounts, • Drives and develops self and team towards building positive relationships with client(s) and achievement of critical metrics (profitability, safety, engagement, etc.), • Assist with acquiring profitable new business and expands existing business within the assigned geographic area. Participates in the sales process for the acquisition of new business., • Sets tone for culture of organization in the region and regularly meets with extended team to ensure full transparency, understanding, accountability, and alignment, • Collaborates with key partners to support regional initiatives, • Visits units regularly to inspect unit operations to ensure contract compliance, • Responsible for managing client relationships through the management and leadership of multiple operations, • Works with leaders on accounting and budget processes, • Ensures consistent and fair administration of all policies and procedures, • Participates in food quality meetings Required Qualifications:, • Bachelor’s or master’s degree from an accredited college or university required, with minimum eight (8) years validated experience in multi-unit foodservice or hospitality management, • Day travel within NY Metro region required in this position, with some over night travel, • Previous healthcare food service experience required, • Strong background in a senior leadership role with exposure to contract management, customer service, people development, environmental services, etc, • Strong background of driving patient satisfaction, • Has ability to think quickly, analytically, strategically, and accurately, • Shows experienced client relationship, influencing, listening, and communications (written and verbal) skills, • Champions the inclusive approach, and is proactive, positive, professional, flexible, and resilient, • Excellent written and verbal communication skills Morrison Healthcare is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at Morrison Healthcare are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Flexible Time Off, • Paid Parental Leave, • Holiday Time Off (varies by site/state), • Personal Leave, • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Morrison Healthcare maintains a drug-free workplace. Req ID: 1450558 Morrison Healthcare AMY S MILLER [[req_classification]]

Job DescriptionDescriptionWe are seeking motivated and customer-centric Operations Managers to lead our parking operations in various locations. This role focuses on delivering exceptional customer service, personnel management, location profit and loss analysis, revenue generation, direct marketing, event management, client management, business development, and team development. If you are a leader with a passion for ensuring the best customer experience and driving business success, we encourage you to apply. Key Responsibilities • Exceptional Customer Service: Ensure an exceptional and seamless customer experience for every parker, • Personnel Management: Recruit, train, and develop a high-performing team. Provide leadership and mentorship to staff, setting clear goals and expectations., • Location Profit and Loss: Analyze financial data for assigned parking locations to make informed decisions regarding budgeting, pricing, and resource allocation. Implement cost-control measures to maximize profitability., • Revenue Generation: Identify opportunities to increase revenue and implement strategies to achieve revenue goals. This includes pricing strategies, customer acquisition, and cost-effective operations., • Direct Marketing: Develop and execute marketing campaigns to attract new customers and retain existing ones. Utilize various marketing channels to increase brand visibility, • Event Management: Coordinate parking logistics for special events and venues. Ensure seamless operations during high-traffic periods., • Client Management: Maintain excellent relationships with clients, addressing inquiries, and proactively addressing any concerns. Ensure client needs are met and expectations are exceeded., • Business Development: Identify new business opportunities and partnerships that can drive growth. Expand the client base and explore additional revenue streams., • Team Development: Foster a culture of professionalism, accountability, and teamwork. Train and develop staff to provide exceptional customer service. Skills, Knowledge and Expertise • Bachelor's degree in Business Administration, Management, or a related field, • Proven experience in the parking management industry with a minimum of 5 years in a leadership role., • Strong focus on customer service and client satisfaction., • Proficient in location profit and loss analysis., • Demonstrated experience in revenue generation and direct marketing., • Event management experience is a plus., • Client relationship management skills., • Business development and strategic thinking abilities. Annual Discretionary Incentive plan: Designed to align pay with performance.Generous Paid Time Off: Enjoy 20 days of paid time off, plus 8 paid holidays, so you can rest and recharge.Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones

Job Description JOB TITLE: Night Auditor REPORTS TO: Front Office Manager Purpose for the Position: To close the day, ensure all revenues, receipts, and ledgers are balanced, check in and out hotel guests, answer telephones, provide maximum levels of guest service, and support the hotel’s rooms division in any way required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of the hotel., • Verify customers’ credit, and establish how the customer will pay for the accommodation upon check-in., • Keep records of room availability and guests’ accounts using computerized property management system., • Perform simple bookkeeping activities, such as balancing receipts and revenues for the day, and perform income audit on all revenues posted (i.e., calculating restaurant checks and telephone charges to ensure proper revenues have been posted) prior to closing the day., • Review accounts and charges with guests during the checkout process., • Transmit and receive messages using telephones or telephone switchboards., • Contact overnight housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Answer all incoming phones in three rings or less., • Be an outgoing, welcoming personality for the hotel., • Use logical thinking and personal judgment to perform a variety of office tasks., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions, but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights, and measurements. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries, and reports using prescribed format and conforming all rules of punctuation, grammar, diction, and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationship to Data, People, and Things: Data: Compiling: Gathering, collating, or classifying information about data, people, or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling, and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials.

Job DescriptionSchool & District Partnerships Lead Company: Knowledge Road Education Department: Accounts & Business Development Employment Type: Full-time Compensation: $20–30/hr + commission opportunities About Knowledge Road Education Knowledge Road Education is dedicated to providing high-quality therapy and educational support services to schools and families throughout our community. We specialize in SETSS (Special Education Teacher Support Services), Speech Therapy, Occupational Therapy, and Counseling services. Additionally, we offer ABA therapy through insurance partnerships to support families in need of these essential services. Position Overview We’re seeking a School & District Partnerships Lead who thrives at the intersection of customer success and business development. In this role, you’ll build lasting relationships with schools and districts while ensuring current partners are supported, engaged, and satisfied. Your time will be split between: * Supporting existing school partners through regular check-ins (virtual and in-person), ensuring families receive the services they need, and providing exceptional customer service. * Driving new growth opportunities by introducing Knowledge Road’s services to new schools, districts, and referral partners. This is a field-based position with flexibility and independence. You’ll visit schools, host virtual check-ins, attend meetings, and connect with education professionals who share our commitment to student success. Key Responsibilities Partnership Management & Client Success * Serve as the primary point of contact for assigned schools and districts. * Conduct regular in-person and virtual check-ins with school administrators, special education teams, and families. * Troubleshoot issues and ensure high satisfaction with Knowledge Road’s services. * Provide proactive communication, resources, and solutions to support school needs. School & District Partnership Development * Introduce Knowledge Road’s SETSS, Speech Therapy, OT, Counseling, and ABA services to new schools and districts. * Conduct outreach calls, schedule presentations, and facilitate both virtual and in-person meetings. * Build trust with administrators and staff to expand partnerships. * Maintain accurate pipeline records in the company CRM, ensuring clear tracking and follow-up. Family & Insurance Coordination * Support families in navigating insurance coverage for ABA therapy services. * Collaborate with insurance providers to facilitate approvals. * Build relationships with healthcare providers and community partners. * Ensure compliance and documentation accuracy for insurance processes. What We’re Looking For Required Qualifications * 2+ years in business-to-business sales, client success, or relationship management. * Strong communication and presentation skills across in-person and virtual settings. * Experience balancing both customer support and new business development. * Understanding of educational environments and special education services. * Reliable transportation and comfort with regular in-person client visits. * Familiarity with insurance or healthcare coordination. Preferred Qualifications * Previous experience working with schools, healthcare, or social services. * Knowledge of special education regulations and therapy services. * Existing professional network in education or healthcare. * Experience with insurance billing or Medicaid processes. * Background in ABA therapy or developmental services. Success Metrics * Establish productive relationships with 5+ new schools within the first 90 days. * Maintain satisfaction and strong engagement with all assigned school partners. * Develop partnerships with 3+ insurance providers within 6 months. * Maintain an active pipeline of 50+ prospective partners and referral sources. * Achieve quarterly goals for new referrals, renewals, and revenue growth. Compensation & Benefits * Competitive hourly rate: $20–30 (based on experience). * Performance-based commission structure with growth potential. * Mileage reimbursement for business travel. * Company-provided laptop and mobile phone. * Generous paid time off policy. * Professional development opportunities and training budget. Why Join Our Team? At Knowledge Road Education, you’ll be part of a mission-driven organization that makes a real difference in children’s lives. You’ll play a dual role: ensuring our current school partners feel supported and valued, while also helping us reach new communities in need. This is a chance to build meaningful relationships, grow your career, and drive impact across education. How to Apply We’d love to hear from you! Please submit your resume along with a brief note about your sales or client success experience and your interest in working with schools and families. Share examples of how you’ve built strong relationships and balanced customer service with new business growth. Knowledge Road Education is an equal opportunity employer committed to creating an inclusive environment for all employees.

Job DescriptionCompany Description: WORLD SPA is a Brand New Spa & Restaurant concept in Brooklyn, NY. We are seeking talented, dedicated, and enthusiastic team members to become part of the Grand Opening of New York City’s premiere, largest, and most diverse Spa Destination in a class by itself located in the heart of Brooklyn. This is a great opportunity to become a part of a one-of-a-kind project with a culture that will enable you to grow and make a difference. If you are passionate about what you do, hungry for success, growth and ability to make an impact, apply today! WORLD SPA offers a global, authentic, and unmatched spa experience by preserving ancient practices and uniting various culturally authentic sauna, bathing, and spa treatments in one destination. World SPA creates an environment that inspires the imagination and provides distinctive sensory experiences to our guests. Our goal is to consistently exceed guest expectations by anticipating their needs and desires and offering them an unparalleled experience. WORLD SPA features multiple world-class dining venues. REN is a fine dining, full service restaurant in collaboration with Michelin Star Chef Shaun Hergatt. REN means “pure” in Nordic and represents a familiar, clear, everyday restaurant concept with international specialties masterfully created from the best natural ingredients. REN feels upscale, but comfortable. WORLD SPA LOUNGE, which is a 250 seat restaurant and is the most fast paced of all is located within the Spa area, where guests can either enjoy a cup of artisanal tea, crafted cocktail, fresh sushi and small plates in between experiencing multitude of Spa rooms and saunas or can reserve a cabana for a full on feast or celebration. World Spa Lounge offerings represent the same regions as the Spa: Eastern European, Mediterranean, Asian and American. World Spa Lounge feels casual and unpretentious still offering the highest quality of food & beverages and friendly, attentive service. BIRCH&OAK is a VIP area with its own Bar and Restaurant, outdoor terrace that can be enjoyed by the Members during their Spa visit or on its own. In addition to the three dining venues, World Spa features 2 exclusive Private Rooms that have their own sauna for groups of 22 and 15 guests. Position Summary: Guest Ambassadors communicate with guests looking to make or cancel reservations. They greet guests on arrival, direct them to where they need to be, issue wristbands, and collect payment information. Essential Duties and Responsibilities: * Accurately book, change and cancel spa appointments. * Acknowledge and greet everyone who enters and leaves the spa. * Ensure that the check-in, check-out and payment process is handled in accordance with company policy. * Provide callers and guests with detailed descriptions of spa treatments, packages, services, and hours of operation. * Utilize spa computers with skill and proficiency; document guest information in electronic record as directed. * Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available. * Maintain eye contact when addressing external and internal guests; develop professional and personalized relationships with regular guests. * Handle guests’ questions and concerns promptly, professionally and courteously. * Maintain complete confidentiality in all guest matters in accordance with company policy; * Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction. * Maintain a clean, safe, fully stocked and well organized work area. * Ensure adequate stock of supplies and equipment; inform management when stock is low. * Must be able to work without constant direct supervision and remain at assigned post for extended periods of time. * Maintain a positive attitude and contribute toward a quality work environment. * Regularly attend, participate in and support training and staff meetings for the spa. * Communicate to management any and all occurrences involving staff or guests in the spa that require attention. * Perform other duties as assigned by Management. Skills, Abilities and Experience: * Minimum of 3 years’ of experience as a Front Desk personnel or as Customer Service Representative OR Minimum of 3 year of employment within a Hotel environment or Spa * Excellent interpersonal relationship with positive attitude and ability to work cohesively as part of a team. The World Spa, LLC. is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #ZR

Job Description JOB TITLE: Night Auditor REPORTS TO: Front Office Manager Purpose for the Position: To close the day, ensure all revenues, receipts, and ledgers are balanced, check in and out hotel guests, answer telephones, provide maximum levels of guest service, and support the hotel’s rooms division in any way required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of the hotel., • Verify customers’ credit, and establish how the customer will pay for the accommodation upon check-in., • Keep records of room availability and guests’ accounts using computerized property management system., • Perform simple bookkeeping activities, such as balancing receipts and revenues for the day, and perform income audit on all revenues posted (i.e., calculating restaurant checks and telephone charges to ensure proper revenues have been posted) prior to closing the day., • Review accounts and charges with guests during the checkout process., • Transmit and receive messages using telephones or telephone switchboards., • Contact overnight housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Answer all incoming phones in three rings or less., • Be an outgoing, welcoming personality for the hotel., • Use logical thinking and personal judgment to perform a variety of office tasks., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions, but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights, and measurements. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries, and reports using prescribed format and conforming all rules of punctuation, grammar, diction, and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationship to Data, People, and Things: Data: Compiling: Gathering, collating, or classifying information about data, people, or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling, and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials.

Job DescriptionCompany Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description NOTE -- the preferred location for this role is the greater New York City metropolitan area and/or New Jersey. Your Career As the Director, GSI Partnerships North America, you will lead the GTM strategy & partner sales execution for a set of large systems integrators (HCL & Wipro) for Palo Alto Networks. In this role you will work with in-region core and specialist sales teams, working closely with their partner counterparts to promote joint sales plays and drive net-new business and incremental market share. The role will focus on delivering measurable results, including increased bookings and increased net-new customer acquisition through sales and marketing efforts. You will collaborate with cross-functional internal and partner teams to drive sales, marketing, and partner enablement activities. You will prepare and deliver weekly reporting on pipeline and bookings, quarterly business reviews, and annual partner plans to grow and evolve the partnership. Your Impact • Develop and own the North America business plan with clear execution steps, provide weekly forecasts, and lead monthly, quarterly, and annual partner business reviews to achieve revenue targets, • Build and strengthen relationships with executive, vertical, and account leaders in partner organizations, ensuring alignment between Palo Alto Networks and partner field sales teams, • Drive field and partner interlock by engaging sales leadership effectively and creating winning outcomes for customers and stakeholders, • Serve as the subject matter expert on repeatable sales plays, joint solutions, marketing activities, and partner routes to market (MSSP, Resell, Influence), • Support joint pipeline progression at the deal level, including pricing strategies, order processing, procurement, and timely deal closure, • Lead and collaborate on partner enablement programs with SEs and Partner Development Managers to expand capacity and demand generation, • Document partner activities, communicate outcomes and next steps, and ensure consistent follow-up on joint pursuits, • Apply strong sales skills (listening, qualifying, negotiating, closing, etc.) to consistently achieve targets and drive results, • Collaborate cross-functionally, share best practices, and maintain customer focus while operating with integrity under Palo Alto Networks’ Channel Rules of Engagement, • Travel as needed to regional partner teams to expand relationships, enable pipeline growth, and demonstrate a mission-driven, adaptable, growth-oriented mindsetQualifications Your Experience • Proven success managing and scaling GSI partnerships with HCL and Wipro, including growing OEM/ISV relationships from $10M to $50M, with strong executive-level relationships and CxO engagement., • 10+ years of partner or direct sales experience in hi-tech, with expertise in consulting and managed services partnerships; cybersecurity background preferred, • Skilled in platform selling, multiple routes to market (MSSP, Resell, Influence), and structured sales techniques across the full cycle from opportunity identification to account management, • Strong record of execution, delivering measurable business outcomes against stretch targets while navigating channel conflict and complex relationships, • Experienced in leveraging and influencing cross-functional teams (product, marketing, sales, channel) in a matrixed environment to execute GTM strategies and close deals, • Excellent communication and presentation skills with the ability to influence senior leaders, supported by strong collaboration, leadership, and team-player qualities, • Mission-driven, results-oriented, and adaptable, with the maturity to thrive in fast-paced, dynamic environments Additional Information The Team Our GSI Partnership team is a small group of selected individuals driving our relationship with GSI’s in North America and globally. This focused and experienced team works directly with our GSI counterparts, as well as internally and externally to execute on our joint business plan. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be between $356000/YR - $415250/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Motor-Vehicle Requirement: This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver’s license.

Job Description RMA of New York is searching for a dynamic, passionate, results-oriented, and entrepreneurial Executive Director (ED) to lead our organization. The Executive Director provides leadership, strategic direction, and management to the Practice in accordance with the board’s annual budget, strategic marketing, and operations plan(s) for the Practice. This position is responsible for the smooth, and efficient day-to-day operations of RMA of New York including but not limited to staffing, supervision, scheduling and patient satisfaction. This will involve integrating plans, resources, and activities of clinical, laboratory, and business support teams; patient services; marketing efforts, vendor relations; monthly P annual budgets etc. General Hours: M-F 9 am - 5 pm. Salary Range: $180-200K annually Responsibilities include but are not limited to: Operations: • Responsible for ensuring the Practice has an efficient and effective infrastructure, including information systems, billing and collection support and so forth, to support current operations and planned growth., • Oversee that there is compliance with all aspects of Administrative Policies and Standard Procedures., • Ensure that the Practice operates in full and complete compliance with all applicable Federal, State and Local laws and regulations., • Oversees the maintenance and growth of the practice with regard to facilities management, identification of new office space, planning & development of new sites/buildings., • Oversees and maintains the coordination, communication, and overall operations among satellite offices in territory., • Monitors scheduling and assignment of employee job responsibilities and follows up on work results., • Responsible for the development of an annual budget and for achieving budgeted levels for revenue and profitability., • Responsible for ensuring that account receivables goals are met and maintained., • Responsible for controlling budgeted overhead and addressing any inefficiencies of the practice., • Required to regularly present financial information to executive teams, detailing reasons for variance from budget and corrective action plans when needed, • Oversee as required the recruitment, selection, retention, training and supervision of practice personnel to ensure the delivery of the highest quality services; to maximize profits, and to minimize turnover., • Oversees and participates in the external audit process such as laboratory, OR/PACU credentialing and licensure processes (e.g. Joint Commission, AAAASF, CLIA, OSHA, FDA, SART, CAP, NYS, etc.). Ensures compliance for all offices within designated territory with all state and federal requirements., • Conducts annual performance evaluations in accordance with Company policies., • In conjunction with USF Marketing, responsible for the oversight of marketing programs to grow the assigned region and for ensuring that practice has appropriate and up-to-date information on market environment to enable effective responses to threats or opportunities., • Develop annual market plan and budget., • Responsible for identifying new opportunities for profitable expansion in the region., • Responsible for evaluating and performing process improvement efforts yielding better workflow, patient throughput, and more mistake-free processes. The skills and education we need are: • Master’s (MBA/MHA) degree in business or health administration preferred, bachelor's required., • Minimum 3 years’ experience in healthcare industry required with prior experience in running a comparable size medical/physician practice., • Minimum 5 years Supervisory/Management experience., • Strong financial background such as a background with developing and maintaining budgets and P&L., • Knowledge of an MSO-practice relationship and an ability to successfully navigate and strengthen this relationship., • Excellent interpersonal skills and ability to work as part of a multi-disciplinary team and build and maintain effective working relationships. What We Offer: • Competitive pay + bonus, • Medical, dental, vision, and 401(k) matching, • Generous paid time off and holidays, • Retirement plan, • Tuition assistance To have your resume reviewed by someone on our Talent Acquisition team, click on the “Apply” button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description by clicking on an option under “Share This Job” at the top of the screen.