Customer retention jobs in New York, NY - Page 2Create job alerts

The Director of Loyalty Marketing is a strategic and highly collaborative role responsible for developing and executing innovative loyalty marketing strategies to drive enrollment, customer engagement, retention, and lifetime value. This role requires a strong understanding of loyalty program mec...

As an Account Manager, SMB Sales at Attentive, you will be instrumental in driving customer retention by managing expansion sales opportunities of Attentive’s small-business customer base. Sales Development, Renewals Management, Account Management, Account Executive or as an outside sales person....

The Senior FP&A Analyst will play a critical role in supporting SevenRooms' financial planning and strategic decision-making processes, with a particular emphasis on customer metrics, MRR growth/retention analysis, and unit economics. The Senior Analyst will be responsible for providing insightfu...

Drive the execution of major initiatives that will deliver customer growth, asset growth, and retention. We’re looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. With growth as the top priority.

The CRM Manager will report to the Director of CRM, and lead either our international customer acquisition/retention strategy across SMS, push, and in-app messaging. We are hiring for two CRM Manager roles—one focused on. Develop and execute a comprehensive, high-impact CRM strategy with a focus ...

Partner with specific customers and our customer success team to ensure AI Agents deliver measurable value, maintaining high NDR and retention rates. Keep abreast of the best vendors in the Gen AI and AI Agent space, and manage our key GenAI vendor relationships. As General Manager of our AI Agen...

Manager, International Brand Marketing We are looking for a dynamic and innovative marketer to help grow Brand awareness and consideration internationally of Pluto TV, Paramount’s FAST streaming service. Reporting temporarily to the VP, International Marketing while the Sr. Director, Internat...

Empowered Hospitality is on the lookout for rockstar General Managers for our fantastic hospitality clients located in New York, NY! What We’re Looking For 3+ years of GM experienceExcellent leadership and operations skillsExtensive experience in personalized guest service that exudes hospita...

CRM Associate, Retention Marketing Specialist, Acquisition Marketing Manager, etc. Customer Happiness Associate, Social Engagement Associate, Process & Planning Manager, etc.

Develop and implement a comprehensive customer-centric marketing strategy that deepens engagement, enhances customer retention and drives customer advocacy. As a Customer Marketing Manager at SevenRooms, you will play a pivotal role in ensuring customers are aware of and adopting critical platfor...

The Customer Success Specialist drives customer retention and sales growth through support of customers with their digital solutions, building consultative relationships to expose customers to additional digital solutions, and collaborating with internal partners and teams to deliver custom...

Our Product Specialists operate as a team under our Customer Success umbrella, driving value across our entire user base and the personas within it, all in the aim of user retention. As a Product Specialist, you'll help bring them the value they signed up for by onboarding them, educating them on...

The Senior CRM Marketing Manager is responsible for developing and executing email programs and customer engagement campaigns leveraging Salesforce Marketing Cloud that drive acquisition, sales, and retention. Expert user of Salesforce Marketing Cloud; Salesforce Marketing Cloud certification a p...

The Customer Success Specialist will be responsible for increasing user adoption, driving retention rates, promoting processes, and developing relationships with key stakeholders across the buyside credit investing space, while also helping support the wider team. The Customer Success Specialist ...

As a Customer Success Manager at Valdera, your core mission is to drive retention and account expansion across our growing global customer base. Strong analytical skills-leveraged data to track customer health, measure success, and drive proactive engagement. Customer Success at an enterprise Saa...

Russell Tobin's client, a global leader in the eyewear industry, is hiring a CRM Marketing Manager at New York, NY 10018 (Hybrid) Position Title: CRM Marketing Manager Location: New York, NY 10018 (Hybrid) Duration: 03+ Months with the possibility of extension Pay Rate: $37.28 - $39.28 per hour...

Customer Success Manager We are a global firm that provides breaking news and market-moving intelligence along with cutting-edge technology and data for hedge funds, investment banks and law firms. We are changing the way that professionals access opaque or complex information, and we are alway...

Gartner is a sales-driven organization, and the success of our account executives is the fuel that grows the company. Manage your accounts toward an outcome of increased customer satisfaction and an increase in retention and account growth. Account Executives are solution-oriented individuals who...

Account management with an outcome of increased customer satisfaction and an increase in retention and account growth. The Account Executive is a field-based, direct sales role responsible for both client retention as well as growth through contract expansion and the introduction of new products ...

New York, NY, United States Full time Schedule $102,960 -$171,600 Annually* - based on job, location, and schedule Job Description Bring Your Amazing Self to Work At Macy's, Inc. we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. ...

About Musaffa Musaffa is a US-based Islamic fintech powerhouse transforming Shariah-compliant investing globally. With over four years of innovation, we serve a thriving community of 500,000+ users across 200+ countries, offering advanced tools for halal investment screening and research. As ...

Summary: Join Pacer Pro as a key member of our customer success team. Customer success must both respond in a timely fashion to emergent issues and, just as importantly, proactively identify customer issues and needs. You will have a critical role communicating information to Product as well as...

Who Is InRhythm? InRhythm is a leading modern product consultancy and digital innovation firm with a mission to make a dent in the digital economy. Founded in 2002, InRhythm is currently engaged by Fortune 50 enterprises to bring their next generation of digital products and platforms to mark...

About The Role: Are you a dynamic and strategic marketer who excels at engaging businesses through live events and building strong client relationships? Do you enjoy networking, driving brand awareness, and ensuring customer satisfaction? If so, we want you on our team! At GDS we are look...

Title: HR Manager Location: Midtown Manhattan (In-person) Schedule: Monday–Friday, 9:00 AM to 5:00 PM Company Overview Our client, a pioneering force in the cannabis industry dedicated to redefining the cannabis retail experience. Our mission is to empower our customers with knowledge, provide ...

Account management with an outcome of increased customer satisfaction and an increase in retention and account growth. The Account Executive is a field-based, direct sales role responsible for both client retention as well as growth through contract expansion and the introduction of new products ...

Account management with an outcome of increased customer satisfaction and an increase in retention and account growth. The Account Executive is a field-based, direct sales role responsible for both client retention as well as growth through contract expansion and the introduction of new products ...

The Global Trade Middle Office Associate for Supply Chain is responsible for partnering with the Global Trade team (Energy and Natural Resources and Trade and Treasury Solutions) Business Lines, Operations Management, and other support functions to ensure optimal support, customer service, risk m...

Account management with an outcome of increased customer satisfaction and an increase in retention and account growth. The Account Executive is a field-based, direct sales role responsible for both client retention as well as growth through contract expansion and the introduction of new products ...

Who Is InRhythm? InRhythm is a leading modern product consultancy and digital innovation firm with a mission to make a dent in the digital economy. Founded in 2002, InRhythm is currently engaged by Fortune 50 enterprises to bring their next generation of digital products and platforms to market...

Provide thoughtful customer-driven product feedback to customer success leadership and product leadership. Be accountable for customer success and customer satisfaction overall, and, ultimately, renewal and retention/client expansion results. Continuously execute all of the core duties of an IAS ...

Our client, an audio streaming service in NYC is looking of an experienced and highly analytical Associate Director, Commercial Analytics for a year-long hybrid contract. This role will help drive data-driven decision-making and optimization strategies across their business and will focus on desi...

Senior Property Manager New York City Property Management company based in Manhattan is looking for a highly skilled, experienced, hands-on, and detail-oriented Senior Property Manager for its flagship location; a luxurious, high-traffic and fully occupied residential property of 1200 + units. Th...

The Senior Account Executive is a field-based, direct sales role responsible for both client retention as well as growth through contract expansion and the introduction of new products and services. Account management with an outcome of increased customer satisfaction and an increase in retention...

As our first Customer Success Manager, you will report to the CEO and work closely with him and our Support and Sales team on client onboarding, retention, upsells, and overall customer satisfaction. You have at least 1 year of experience in a Customer Success Manager role (or similar) and can po...

The Customer Success Manager will be relied upon to enable strong customer satisfaction and support, which maximizes retention and customer health. We're looking for a Customer Success Manager to interface between our cutting-edge AI product and Hebbia's customers at top financial institutions, l...

Customer Success Manager on the Digital & Media Customer Success team is responsible for developing customer relationships that promote retention and loyalty. Knowledge of digital media, in-store media, e-Commerce software, analytics and business operations strongly preferred.

The Customer Success Manager will be responsible for managing a book of existing global clients in the investment banking space while supporting our efforts to promote processes, drive retention rates, and increase revenue. The Customer Success Manager will possess strong communication, relations...

The Customer Success Manager (CSM). Success metrics for this role include Gross & Net ARR retention, platform adoption, client performance, and NPS. Ideal candidates bring a unique combination of technical proficiency, creativity, and meticulous attention to detail, enabling them to execute data-...

The Customer Success Manager will be responsible for managing a book of existing global clients in the buy side space while supporting our efforts to promote processes, drive retention rates, and increase revenue. The Customer Success Manager will possess strong communication, relationship-buildi...

Customer Success, Account Management, or related customer-facing role, ideally within B2B SaaS or technology, with a proven track record of driving adoption, retention, and growth. Ability to translate business goals into outcomes and build a process that aligns with customer needs to drive custo...

Uplevel merchant operations by refining processes, workflows, and tools to improve efficiency and merchant satisfaction. As Director, Account Management-Merchant Experience, you will own and elevate Zip's merchant experience in the U. Guide customer retention & expansion strategy, optimizing acc

Stay informed on competitive practices, digital marketing trends, and new technologies to optimize marketing efforts. Strong track record in performance marketing, brand strategy, and customer retention in a DTC subscription business. Develop and execute a comprehensive marketing strategy to driv...

B2B customer success, retention, or account management role (preferred experience with SMB and mid-market customers). Work closely with Customer Success Managers, Sales, and Product teams to align on strategies, share insights, and ensure a seamless customer journey. Are you ready to make a lasti...

Head of Customer Success & Growth. Dir of Customer Success managing and scaling customer success teams. The ideal candidate will be passionate about driving customer satisfaction and retention and will have a proven track record of scaling customer success teams in a fast-paced environment.

Director of Member Analytics to lead our data reporting, integrity, and visualization efforts. This is a critical role responsible for monitoring and optimizing all key performance indicators (KPIs) related to member retention, trial conversion, ARPU, and customer acquisition efficiency. Rigorous...

Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the. Coordinate efforts to improve the customer retention and client experience at the point of sale. Customer facing + route supervision.

Managing relationships with metals clients. Provide regular fundamental and technical analysis of the metals market as well as full customer to increase customer satisfaction and retention.