Are you a business? Hire customer retention candidates in New York, NY
... scheduling patients - perform basic office duties - use Microsoft Suite - execute basic online ... be beneficial. - patient recalls for patient retention Experience with Customer Service ...
... sports teams, creators tackle the challenges of customer acquisition and retention, trusted by ... Excited to interface with smart contract protocols underlying our no-code tooling for brands
Role will be split between remote and travel Overview: * Prospect and generate leads through cold ... Provide exceptional customer service to ensure client satisfaction and retention. * Travel to ...
Candidates should have ~4+ years experience w/ Python, SQL, ETL pipelines, regression models, A/B testing, tabular data / BI tools, forecasting, user behavior analytics, customer retention, new ...
Nerdy's comprehensive learning destination provides learning experiences across 3,000+ subjects and multiple formats--including one-on-one instruction, small group classes, large format group classes ...
... payments, and financial reporting. By bringing together data, insights, and tools, we enable law ... In this role, you will play a pivotal role in maximizing customer satisfaction, retention, and ...
Your role will be pivotal in fostering long-term relationships, driving retention, and identifying ... Proven track record of 3 years in a customer-facing role, preferably as a CSM in the GRC field * In ...
As a Customer Experience Consultant, you will collaborate closely with our clients to enhance customer satisfaction, loyalty, and retention through strategic initiatives and innovative solutions
The Manager of Customer Success will play a critical role in driving customer adoption, retention, and expansion across our global customer base. This individual will have a dual focus on strategic ...
As an FP&A Manager you will need to quickly learn the business, develop forecasts, models and ... dollar retention rates, cohort growth rates, lifetime value, customer acquisition cost, gross ...
Scaled Customer Success owns the activation, growth, and retention of Ramp's self-service customers. As an early member of the team, you will have the opportunity to help build and refine Ramp's Customer Success organization and define the scaled customer implementation motion to drive activation...
The Senior Manager of Retention Marketing will lead the strategy & planning for the email & mobile channel with a focus on customer engagement, retention & reactivation. Job Title: Senior Manager, Retention Marketing. ...
The Director, Marketing Content oversees and delivers written marketing content for all of Assurant's line of business across multiple platforms and formats in order to drive awareness/sales/retention, reinforce the Assurant brand strategy, and deliver memorable customer/client experiences. In ad...
As our Head of Retention Marketing, you'll oversee email and SMS campaigns across platforms like Attentive and Klaviyo in a senior role reporting to the CEO, overseeing everything from list building, one-off campaigns, to complex journeys and flows covering all aspects of the customer journey. Em...
Ensure customer retention and manage customers' success and growth by engaging with customers throughout the relationship lifecycle and executing the steps in our standard customer journey. Develop customer-facing success plans that outline critical success factors, key metrics, potential issues,...
Job Description – Customer Success Manager. We are seeking an experienced account manager to join our Customer Success organization. These improvements help us build strong client relationships that allow us to maintain our industry-leading customer retention. You like putting other people into a...
Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.Daily monitoring of regulatory surveillance of 2a7 and Risk Retention using the “Asset Liability Regulatory Surveillance Report” from SecureHub to ensure they have no...
The Assistant Manager of Customer Marketing will be responsible for the tactical execution and optimization of all customer retention channels across Email, SMS and Direct Mail. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but al...
Director, Customer Retention Marketing Operations. The Hired Guns are seeking a Director of Customer Retention Marketing Operations for a major, major, MAJOR e-commerce retailer. You should be passionate about the customer retention marketing space and always up to date on new trends that arise i...
As the leader of our Marketing Analytics team, you’ll use your quantitative background to lead other data scientists and dive into large datasets to guide decision-making.We solve many exciting challenges including customer acquisition, customer activation and retention as well as media mix model...
The Manager, BPO Management is directly responsible for developing and leading/overseeing the operations of inbound call campaigns, strategies, procedures and processes for all third-party vendors providing services for Altice USA. Provides guidance and direction to vendors in order to achieve bu...
You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. You may evolve your career within the Customer Success Team by growing within yo...
As Manager, Retention Marketing Production, you’ll lead the production team that executes all campaigns. Manager, Retention Marketing Production. The Hired Guns are seeking a Manager, Retention Marketing Production to run end-to-end execution and delivery of all customer retention marketing (CRM)...
Main goals Make software onboarding become a powerful lever for Software retention Make your client’s Onboarding Score switch from 0 to 100+ within the first 30 days Monitor your client's Software usage and activity during the onboarding phase Oversee handover with the Customer Success team. T......