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Job DescriptionWe’re looking for a driven transaction coordinator to manage contracts throughout the entire home selling and buying process. You’d be responsible for overseeing transactions from start to finish to ensure offers and counteroffers are approved for a smooth and successful sale. Our ideal candidate is extremely organized and has superb customer service skills to make customers feel at ease. If you love working with people and thrive in a fast-paced work environment, apply today!Compensation: $40,000 - $45,000 yearly Responsibilities: • Aid real estate agents, clientele, and other stakeholders with paperwork and ensure the completion of all escrow documents, such as appraisals, titles, and mortgage loans, • Enter client information into the client database system and submit appropriate documentation to the office broker for file compliance and keep track of transaction activity, • Obtain seller’s approval for the buyer’s offers and counteroffers to ensure the transaction process goes as quickly as possible, • Oversee all administrative tasks regarding home buyer and seller transactions from executed purchase agreement to close, • Review all documentation and confirm each has the proper signatures and dates to complete the home sale process quickly and smoothly Qualifications: • Real estate license preferred, • Previous experience in transaction management, transaction coordination, real estate, titles, or mortgages highly valued, • Candidates should be organized and able to communicate written and verbal information to clients accurately and clearly, • Passionate about providing excellent customer service, • High school diploma required; Associate’s degree preferred About Company The mission of the Scott Varley Real Estate Team is to provide exceptional customer service, lead the real estate market, and build a world-class team of agents. We aim to be the real estate team of choice for residential and commercial buyers and sellers. We value kindness, integrity, accountability, productivity, and grit. With 36 years of experience and more than 7,000 properties sold, The Scott Varley Team serves the real estate needs of buyers, sellers, and investors in New York State’s Capital Region with dedication and pride. We serve all counties in the Capital District. The Scott Varley Team’s affiliation with Keller Williams also connects clients and us to a national and international market. We’re your neighbors across all geographical and virtual boundaries, plus we have the credentials and expertise to guarantee the best service in the industry.

Job Description We are looking for an organized, full-time listing coordinator to join our real estate sales team. Your responsibilities will include overseeing all aspects of seller transactions, preparing listing information, obtaining necessary signatures for listing agreements, and managing the MLS listings and social media postings. In addition, you’ll coordinate cleanings and showings for houses and keep track of the sales activity in the database. The right candidate will be outgoing, organized, goal-driven, and results-oriented. If this job sounds like a great match for you, apply today! Compensation: $40,000 Responsibilities: • Acquire the necessary signatures for each listing agreement, sellers’ disclosures, and other required documentation and send to the real estate broker for file compliance, • Produce and manage MLS listings and social media so homes sell as soon as possible and customers are satisfied, • Keep track of all sales activity and input client information into the CRM to produce reports and share goal progress with the team, • Coordinate all listing information such as property photos, pre-listing presentations, and MLS market research for comparable properties Qualifications: • A valid Real Estate License is required for this job, • Previous real estate, transaction coordination, titles, or mortgages experience is highly valued, • College experience preferred but not required to apply, • Easily navigates basic computer programs and can create clear spreadsheets using Excel, • Thrives on providing excellent customer service, • Has real estate license or is willing to pursue one About Company The mission of the Scott Varley Real Estate Team is to provide exceptional customer service, lead the real estate market, and build a world-class team of agents. We aim to be the real estate team of choice for residential and commercial buyers and sellers. We value kindness, integrity, accountability, productivity, and grit. With 38 years of experience and more than 7,000 properties sold, The Scott Varley Team serves the real estate needs of buyers, sellers, and investors in New York State’s Capital Region with dedication and pride. We serve all counties in the Capital District. The Scott Varley Team’s affiliation with Keller Williams also connects clients and us to a national and international market. We’re your neighbors across all geographical and virtual boundaries, plus we have the credentials and expertise to guarantee the best service in the industry.

Job Description cb20 is an award-winning provider of managed IT and audio-visual services, proudly serving organizations across New York, Massachusetts, and the greater New England region. With over 30 years of experience, a team of world-class engineers, and trusted partnerships with the world’s leading hardware and software providers, we deliver confidence, security, and above all "An Experience Above". cb20 won the Albany Business Review Best Places to Work and Albany Times Union Top Places to Work five years in a row. In 2025, cb20 achieved the #1 spot in the over 100 category at the ABR Best Places to Work event. People are cb20's greatest asset. Position requires applicant to be on-site full-time in our office located in Malta, NY Support Center Call Coordinator Position Summary The Support Center Call Coordinator is an entry-level customer service role responsible for serving as the first point of contact for clients calling the cb20 Support Center. The primary focus of this position is to deliver exceptional customer experience by answering incoming calls, creating accurate service tickets, performing basic account support, and efficiently routing requests to the appropriate technical engineer. This role is designed to increase engineer productivity by allowing technical staff to remain focused on troubleshooting while ensuring every customer interaction is handled professionally and efficiently. Key Responsibilities • Answer incoming support calls in a professional and courteous manner., • Gather relevant information and create complete, accurate service tickets in Autotask., • Categorize, prioritize, and assign tickets according to established procedures., • Perform basic support tasks including:, • Password resets, • Account unlocks, • Basic account verification, • Live transfer callers to available engineers when immediate assistance is required., • Ensure callers and tickets are routed appropriately., • Maintain clear and detailed documentation of customer issues., • Meet established service level expectations for call handling and customer service., • Provide an exceptional first impression for every client contacting the Support Center. Qualifications • Excellent verbal and written communication skills., • Outstanding customer service and interpersonal skills., • Positive attitude with a strong desire to help others., • Ability to remain calm and organized in a fast-paced environment., • Strong attention to detail and documentation skills., • Basic computer proficiency with Microsoft Windows and Microsoft 365., • Ability to learn new systems quickly., • Previous customer service, call center, receptionist, or help desk experience is a must. Preferred Experience • Customer Service, • Help Desk, • MSP environment (preferred), • Call Center, • Technical Support, • Healthcare IT experience (a plus) Success Measures • Calls answered within service level targets, • Accurate ticket creation and documentation, • Call quality scores, • Ticket routing accuracy, • Attendance and reliability Core Competencies • Exceptional communication, • Professionalism, • Customer-first mindset, • Teamwork, • Organization, • Adaptability, • Accountability, • Positive attitude Growth Opportunity This role is intended as an entry point into the cb20 Support Center. High-performing individuals will have opportunities to develop technical skills and progress into a Tier 1 Support Engineer position as business needs evolve.

Job Description Overview Lead team to develop and implement organizational strategies, policies, and practices that drive key organization results. Primary duties include overseeing, organizing, and coordinating sales strategies and resources to develop a culture of continuous improvement. Responsibilities Customer Service • Acknowledge, greet, and assist customers in a timely and professional manner, • Provide accurate fast in, fast out service for customers, • Identify the needs and provide the appropriate level of assistance to the customer, • Effectively research and resolve customer complaints and conflicts Sales Management • Design and drive sales strategies by partnering sales with marketing, purchasing, merchandising, and operations to increase sales and drive profitability., • Oversee the branch sales plan to grow commercial sales., • Oversee the development and management of key sales positions to ensure there is expertise in each of our markets., • Coordinate with Human Resources to ensure sales compensation rates and ranges remain updated., • Work with marketing team to ensure sustained use of effective marketing plans for core product groups to strengthen sales and market growth. Leadership/Management • Define employee responsibilities, monitor daily activity, and delegate or assign work as appropriate, • Prepare and distribute work schedules, • Challenge and develop employees’ performance, provide feedback, and hold direct reports accountable for their goals and job responsibilities, • Make recommendations for disciplining employees, • Ensure timely, accurate review of weekly time record reports and employee expenses for payroll processing, • Assist with candidate selection and interview process for new hires; make recommendations to hire, • Motivate employees and offer opportunity and reward appropriately, • Work with District Manager and/or Branch Manager and HR on potential employee terminations/employee issues; make recommendations to terminate employees, • Make recommendations to District Manager and/or Branch Manager regarding efforts to control employee turnover, • Prepare and present employees with quality and timely performance evaluations, • Oversee all store operations when the District Manager and/or Branch Manager is absent, • Manage quality and quantity of employee productivity, • Assist with determining staffing needs and requirements Performance Expectations • Excellent attitude and customer service skills, • Effectively research and resolve customer complaints and conflicts, • Do It Right the First Time - Strive to eliminate errors, prioritize work accuracy, seek opportunities to improve efficiencies, • Interact and communicate with supervisors, coworkers, and customers in a positive and professional manner, • Take responsibility for job performance of employees and overall customer satisfaction at their location, • Maintain a neat, clean store and yard appearance, • Practice good merchandising including setup and traffic flow, • Maintain inventory levels and notify appropriate person of out stocks, • Rotate stock, • Manage shrink by utilizing proper procedures for cull and damaged product, • Assist with physical inventory and cycle counts Sales Skills • Understand the marketplace, • Know product features, • Work to meet prospect customers’ needs, • Ensure departments are prepared daily for sales and promotions, • Work with District Manager and/or Branch Manager to develop and grow customer base and sales volume, • Share expertise with others Business Growth/Development • Assist the District Manager and/or Branch Manager in ensuring that the store operates at an acceptable yearly net profit and meets sales, gross margin, expense, and asset management goals, • View, monitor and interpret financial reports and data to assist in business decisions, • Ensure all sales are profitable and results in satisfied customers Communication • Ensure that all reasonable directives from the District Manager and/or Branch Manager are carried out in a timely and accurate manner, • Communicate regularly with the District Manager and/or Branch Manager regarding inventory levels, employee progress, safety, procedures, and general store efficiency, • Act as a coordinator between departments, focus efforts on efficient operations Safety Expectations • Comply with all safety policies and procedures and ensure they are understood and followed by employees, • Complete required monthly safety involvement, • Use proper PPE when required, • Maintain a safe work environment, • Be aware of surroundings at all times, • Always work safely General Expectations • Comply with all Company policies and procedures and ensure they are understood and followed by employees, • Develop new and existing skills through educational programs including, seminars, product knowledge training and clinics, • Willing to become a member of a committee/team for current or new programs to ensure their success, • Attendance at Company/store meetings is mandatory Other duties may be assigned Qualifications • Education/Experience: Bachelor’s degree preferred but not required. 8 to 10 years industry, sales, and management experience., • Language Ability: Effective communication skills both verbally and in writing with individuals inside and outside of the company, • Math Ability: Advanced math skills, • Reasoning Ability: Effective independent decision making and problem-solving skills. Must be able to analyze interpret financial reports and data., • Computer Skills: Proficient keyboard and computer skills including Microsoft office and other Company and discipline specific software applications, • Certificates and License: Valid Drivers’ license acceptable to Curtis Lumber standards

Job DescriptionSGA Lists, a premier hospitality and staffing firm is hiring banquet servers in the Saratoga Springs and the Capital District areas for special events. Benefits of working with us: • Competitive market pay rates., • Flexible scheduling., • Weekly paychecks., • Direct deposit + paystub portal., • Direct communication with your POC., • An office team dedicated to providing you with as many work opportunities as possible. Job Summary: A Banquet Server is responsible for providing exceptional service during special events, banquets, and catering functions. They play a key role in ensuring guests have a positive experience by serving food and beverages, setting up and clearing tables, and maintaining a high standard of service throughout the event. Key Responsibilities: • Event Preparation: Assist in setting up banquet halls and event spaces, arranging tables, chairs, linens, and other necessary items according to event specifications., • Service Excellence: Provide professional, efficient, and courteous service to guests during events. Serve food and beverages, ensuring accuracy and quality., • Table Maintenance: Clear tables promptly, reset them for the next course, and ensure that tables are clean and properly arranged throughout the event., • Communication: Collaborate with the event coordinator and kitchen staff to ensure that orders are delivered correctly and in a timely manner., • Guest Interaction: Interact with guests, respond to their requests, and address any concerns or special requests to ensure a positive dining experience., • Adherence to Standards: Follow established service and safety guidelines, including food handling, alcohol service, and health and safety regulations., • Clean-Up: Assist in breaking down event spaces after the function, ensuring all items are stored properly and the space is left clean and orderly., • Teamwork: Work closely with other banquet servers and event staff to maintain a cohesive and efficient service team. Qualifications: • Prior experience in a similar role is beneficial but not always required; on-the-job training is often provided., • Excellent interpersonal and communication skills., • Ability to work in a fast-paced and demanding event environment., • A strong customer service orientation and a pleasant, professional demeanor., • Physical stamina to stand for extended periods and carry trays and items as needed.

Up to $50,000-yr / Flexible Schedule / Superior Employee Benefits Package - As a Customer Service Coordinator at Next Level Performance, you will: Communicate with clients to address their inquiries and resolve any issues that may arise; Provide exceptional and timely customer service via phone, ema

Job Description Company Summary Priority One Payroll is the premier New York Capital District small business payroll outsourcing company. Priority One Payroll delivers tailored payroll services designed to meet the individual needs of every client, from complete payroll tax preparation and administration, to services including direct deposit, garnishment service, benefit time accrual, workers’ compensation insurance, time and attendance solutions, 401k offerings and much more. With superior customer service and a state-of-the-art payroll platform, Priority One Payroll provides the best of both worlds: great service at a great price. Position Summary Reporting to the Sales Manager, the Sales Coordinator is accountable for supporting the Sales Team and Customer Resource Management (CRM) tool, ensuring prospective customers have an error free and overall outstanding sales experience. Success in this role requires inbound marketing coordination, sales funnel coordination (both clients and partners), strong attention to detail, the appetite to follow Sales processes, and the overwhelming desire, and ability, to communicate effectively. The foundation of Priority One Payroll’s success is built in the sales funnel, where exceptional client rapport, attentive portfolio management, and strong communication between Sales and Operations first take shape. How You’ll Make an Impact • Become an expert user/in-house trainer and champion the adoption of the CRM tool (inbound marketing & sales funnel coordination) while operating as the data base administrator, • Become an expert voice across payroll, and payroll adjacent services, and Priority One’s primary markets and partners, • Maintain a “full” sales funnel with effective inbound marketing and partner coordination, • Coordinate inbound sales calls through the CRM appropriately and without error, • Market Qualify Leads and distribute them accordingly to the appropriate Sales Specialist, • Prepare, on-time and without error, Sales documentation packages in support of the Sales Specialists, • Quarterback the deal close/win and handoff to the New Client Onboarding Team, • Coordinate all periodic CRM reporting for the Sales team in total, • Support the collection of Voice of Customer (VoC) and communicate it to the Sales Manager, and as appropriate the Sales Team in total, • Communicate all lessons learned to the Sales Manager, and as appropriate the Sales Team in total, • Operate within and continually improve the associated business processes and/or work instructions What You Must Bring to This Role • Bachelor’s degree in Finance, Accounting, Business or related - desired, • Demonstrated success quarterbacking a sales team and CRM software - required, • Demonstrated success standing up, or improving the functionality of, a CRM solution - desired, • History of success operating in customer facing roles - required, • Demonstrated success rapidly building and maintaining relationships across an organization - required, • History of excellence in communication (verbal and written), active listening, overcoming objections, risk mitigation, and problem-solving - required, • Proven ability to manage multiple projects/priorities at the same time while prioritizing deliverables day-to-day - required, • History of continued learning, and success translating learning into practice and results - required, • Working knowledge of Microsoft Office or Google Suite - required, • Working knowledge of Execupay, PlatinumPay, Xpress, and SwipeClock software or similar - desired, • History of success operating within the Payroll lifecycle, or similar high attention to detail role(s) - desired, • Fundamental Payroll Certification or Certified Payroll Professional Certification - desired note: Priority One Payroll will pay for the certification exam every 3 years. A $1,000.00 bonus will be paid for the first certification only. Compensation, Benefits & Fun Stuff • Company paid PTO, • 6 Paid Company Holidays, • 401k with Profit Sharing, • Group Long Term Disability and Life Insurance, • 100% Employee (Single Only) Paid Health Insurance and Health Savings Plan, • Vision and Dental Insurance Working Conditions & Physical Efforts • Work is performed in an office work environment, • May be required to lift up to 30 lbs., • Ability to sit for a prolonged period of time, • Visual functions being those of near vision, depth perception, and ability to adjust focus, • Talking and hearing occur continuously in the process of communicating with leadership & client businesses, • Transportation to & from work locations, • Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or operate equipment, • No or very limited exposure to physical risk This role is posted in partnership with HR Resolved, Inc.

Job Description OrthoNY is seeking a Full-Time MRI Coordinator (Front Desk Receptionist - Imaging Department) to join our team. This position plays a vital role in ensuring a smooth and supportive experience for our patients receiving MRI services. It’s a great opportunity for someone who thrives in a fast-paced, patient-facing environment and wants to grow within a leading orthopedic practice. Monday–Friday, 8am-4:30pm Responsibilities • Serve as the first point of contact for MRI patients, delivering warm, professional, and responsive service, obtains required information, documents and signatures;, • Contacts other imaging centers to set up appointments for our patients and/or provides support to outside vendors;, • Contacts patients to confirm their test appointment as well as ensures a follow-up appointment has been made, • Performs check-out process, collects patient payments, including co-pays and any past due balances, post any cash collected into practice management system and issues receipt;, • Schedules follow-up appointments and testing as provider directs:, • Posts charges from encounter form in accordance with correct coding guidelines, using CPT, HCPCS and ICD 9 coding formats;, • Performs accounts receivable work, balances and closes journal each day;, • Other responsibilities as needed. Qualifications • High school diploma or equivalent required;, • Minimum of 1-year experience in a medical setting; 3 years preferred;, • Excellent communication and customer service skills;, • Must be familiar with medical terminology;, • Strong data entry skills., • Excellent communication and customer service skills Other Information • Reliable transportation is essential