Trabajos customer service coordinator en New York, New York (NY) State

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support.

Full job description Earn $14.42 to $21.00 + TIPS! – Based on skills and qualifications! You gotta have it HOT...hot peppers, hot sandwiches, hot pay! Do you hunger for more? Potbelly Sandwich Shops, where Good Vibes and Great Careers are a way of life! Come Build the Potbelly Nation with us. Potbelly got its start in 1977 as a small antique store that turned into a lines-out-the-door neighborhood sandwich shop.? Before you knew it, we were serving up delicious food in a fun environment at more than 400 shops across the United States. We continue to wake up every day with one goal: Make people happy through good vibes and delicious craveable food.? Put those awesome ingredients together, and there’s no telling what we’ll cook up next!? Job Title: Shift Leader Department/Function: Operations Location: Field, in Shop Report to: General Manager/Assistant Manager Details: Nonexempt GENERAL DESCRIPTION Leads and behaves according to Potbelly Values. Leads a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift. Follow standard Potbelly operating policies and procedures with essential areas of focus including but not limited to: FOCUS People Lead Associates on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training. Know and support appropriate personnel policies, labor laws and safety procedures. Ensure all security procedures are executed (safe procedures, open/close procedures etc.) Transitions into opening/closing duties. Customers Make customers really happy. Resolve customer complaints/issues. Empowers Associates to make sure all customers leave happy. Execute and support all food safety requirements and practices. Sales Lead Associates to open, transition, and close shifts without supervision. Manage and organize the line and delegate duties to Associates. Know and uphold standards for product quality. Work the line as needed. Ensure back-of-the-house procedural standards are met. Promote sales on the shift through executing the marketing plan within the four walls. Profits Control food costs, labor, waste, and cash on the shift. Count drawers and follow proper daily cash handling procedures. ESSENTIAL PHYSICAL FUNCTIONS Must have the ability/stamina to work a minimum of 40 hours a week. Ability to stand/walk for 8-9 hours per day and sit for 1-2 hours per day. Must be able to exert well-paced and frequent mobility for periods of up to five hours. Must be able to lift up to 10 pounds frequently and up to 50 pounds occasionally. Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data. Must be able to work in both warm and cool environments, indoors (95%) and outdoors (5%). Must be able to tolerate higher levels of noise from music, customer and employee traffic. Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish. Ability to oversee a fast-paced, high-volume, customer-focused restaurant through coordination of schedules, problem-solving, maintaining cleanliness, training employees and providing great customer service. EXPERIENE, EDUCATION AND BEHAVIORS Must represent Potbelly Advantage and Our Values. Minimum of 1 year supervisory experience in a restaurant or retail environment. Minimum educational requirement: High School degree. Must be able to work a minimum of 2 opens and/or closes per week. As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course. In Illinois certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity. Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities Exceptional customer service skills. Strong communication skills, both written and verbal. Strong organizational skills and the ability to multi-task. Strong interpersonal skills. Ability to train and coach others. Must be able to demonstrate strong leadership skills at all times. Must be a strong team-player. Ability to manage a fast-paced, high-volume shifts while providing excellent customer service. We’re an equal opportunity employer.? All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Full job description Vidov West Salons are currently interviewing for a full-time/part-time Salon Coordinator. We are seeking a highly energetic, motivated, and committed individual to provide high-end customer service to our clients. Experience in the customer service industry, such as a salon/spa, hotel, retail, etc... is a plus. Provide an excellent first and last impression, create and maintain client relationships. Candidate must be able to handle pressure, multi-task, in a fast-paced work environment, while meeting the needs of staff and clients. Must possess a professional demeanor, strong work ethic; someone who is punctual, dependable and pro active. Strong communication skills and confidence to handle challenging situations. Ability to multi-task and work either in a team or individual setting. Responsibilities include: Act as the first point of contact with salon customers. A personable approach, and knowledge of company promotions, items in stock, and general salon information is key. Promote and sell services and products, provide recommendations on additional services and/or retail products that would maximize customer satisfaction Greet each customer professionally by name, escort all clients through the salon. Assist salon operations, including but not limited to: answering telephones and scheduling appointments, stocking shelves, sweeping, and other duties as assigned by manager. Job Types: Full-time, Part-time Pay: $17.00 - $20.00 per hour Benefits: 401(k) Employee discount Flexible schedule Paid time off Shift: 10 hour shift 8 hour shift Day shift Night shift Weekly day range: Monday to Friday Weekends as needed Experience: Customer service: 1 year (Preferred) Work Location: In person

We are seeking an energetic and enthusiastic team member to join us in managing a bustling school food program. As the Food Service Manager, you will be responsible for overseeing all aspects of production and implementation of our school lunch program. This includes managing employees, creating menus, overseeing all serving, cleaning, and prep work. Responsibilities: - Manage a team of food service staff to ensure smooth operation of the school lunch program. Develop nutritious and appealing menus that comply with school guidelines and regulations. Oversee food preparation, serving, and cleanup to maintain high standards of food safety and sanitation. Coordinate with vendors to ensure timely delivery of food supplies and equipment. Train and mentor staff in food preparation techniques, safety procedures, and customer service. Maintain accurate records of inventory, purchases, and meal counts. Ensure compliance with all health department codes and regulations. Requirements: Minimum of four years of managerial and cooking experience in a fast-paced food service environment. Strong organizational skills and the ability to multitask effectively. Ability to thrive under pressure and remain calm in stressful situations. Knowledgeable about health department codes and regulations. Availability Monday through Friday from 7:00 AM to 4:00 PM. If you are passionate about providing nutritious meals to students and thrive in a fast-paced environment, we encourage you to apply for this rewarding opportunity. Join us in making a positive impact on the health and well-being of our school community. Benefits: 401(k) matching Experience level: 4 years Shift: 8 hour shift Weekly day range: Monday to Friday License/Certification: Food Handler Certification (Required) Shift availability: Day Shift (Required) Ability to Commute: Manhattan, NY (Required) Ability to Relocate: Manhattan, NY: Relocate before starting work (Required) Work Location: In person

Commute less. Live and work local. Our participating partners have positions in Flushing/Queens & other locations throughout New York City. MetroPlusHealth is hosting the 3rd local job fair at our Flushing Community Office on Tuesday, June 11,2024 from 10:00AM to 4:00PM. We will be taking walk-ins the day of and the walk-ins can scan the QR Code when they attend. Onsite job interview is available by participating vendors. We have about 6+ community/business partners (Charles B. Wang Health Center, Tribeca Pediatrics, Royal Care, GNC, T-Mobile, Keen Care Management, including MetroPlusHealth) at this event offering at least 30 available positions. Additional positions may open as it gets closer to the job fair date. The participating organizations are recruiting for full-time or part-time positions. Here are the specific positions: Home Health Aide, Medical Assistant, Sales Representative I, Medicare Sales Representative I, MLTC Sales Representative, Call Center Representative I, Patient Services Representative, Care Management Specialist (Mental Health, Internal Medicine), Facilitated Enroller, IPA/Navigator, Outreach Coordinator (Bilingual in English-Chinese/Korean/Spanish/Bengali speaking); Custodian, Healthcare Coordinator (Spanish, Chinese), Healthcare Customer Service Representative, and Facilities Associate. Copy the link below, remove the spaces, and paste it into your browser to register for the job fair now: https : / / r b . g y / r d u 7 7 8

We are seeking a highly organized and dynamic individual to join our law firm as an Executive Assistant with Marketing Experience. This role is crucial to the smooth operation of our firm, as you will provide high-level administrative support to our executive team while also contributing to our marketing efforts. The ideal candidate will possess excellent communication skills, strong attention to detail, and a solid understanding of marketing strategies. Responsibilities: Provide comprehensive administrative support to the executive team, including managing calendars, scheduling meetings, and handling travel arrangements. Coordinate and assist in the preparation of documents, presentations, and reports for both internal and external clients. Conduct market research and analysis to identify potential clients and opportunities for business development. Assist in the development and implementation of marketing strategies, including social media campaigns, email marketing, and content creation. Collaborate with the marketing team to maintain the firm's website, ensuring that it is up to date and reflects the firm's brand and values. Assist in organizing and managing events, conferences, and seminars to promote the firm's services and enhance client relationships. Monitor and track marketing performance metrics, providing regular reports and recommendations for improvement. Serve as a point of contact for clients, answering inquiries and providing exceptional customer service. Maintain confidentiality and handle sensitive information with the utmost professionalism and discretion. Part Time or Full Time - $15 - $20 hour

We are thrilled to announce an exciting opportunity to join our team as a Customer Service, Crowd Control, and Pier Manager. This multifaceted role offers a dynamic environment where you can utilize your skills to ensure an exceptional experience for our guests. As the Customer Service, Crowd Control, and Pier Manager, you will be responsible for overseeing operations at our pier location. Your primary duties will include: 1. Customer Service: Providing excellent customer service to guests, addressing inquiries, resolving issues, and ensuring a positive experience for all visitors. 2. Crowd Control: Managing crowd flow and ensuring a safe and organized environment, especially during peak times and special events. 3. Pier Management: Overseeing pier operations, including coordinating boat arrivals and departures, managing ticket sales, and ensuring compliance with safety regulations. Key Responsibilities: - Greet and assist guests with enthusiasm and professionalism. - Monitor crowd levels and implement crowd control measures as needed. - Coordinate with boat captains and crew to ensure smooth operations. - Manage ticket sales, transactions, and inventory. - Maintain cleanliness and orderliness of the pier area. - Handle customer inquiries, complaints, and feedback promptly and courteously. - Ensure compliance with all safety, security, and regulatory requirements. Qualifications: - Previous experience in customer service, hospitality, or event management preferred. - Strong communication, interpersonal, and problem-solving skills. - Ability to work well under pressure and adapt to changing situations. - Excellent organizational and time management skills. - Knowledge of crowd control techniques and safety protocols is a plus. - Flexibility to work evenings, weekends, and holidays as needed. - Competitive salary commensurate with experience. - Opportunities for professional growth and advancement. - Comprehensive benefits package, including health insurance and retirement plans. - Paid time off and holiday pay. - Discounted or complimentary access to company services and attractions. If you are enthusiastic, customer-focused, and thrive in a fast-paced environment, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and why you are interested in joining our team. We are excited to welcome a talented individual who shares our passion for providing exceptional service and creating memorable experiences for our guests. Thank you for considering this opportunity. We look forward to reviewing your application.

***Only taking in-person applications*** ***Monday-Friday 10am-6pm*** We are looking for a skilled Butcher to provide high-quality meats and services to our customers. The Butcher will perform quality inspections, use meat grinders, knives, saws, and other tools to cut meat down into smaller portions, weigh, price, and package cuts, and ensure that displays and signage are attractive and eye-catching. You will also speak to customers to determine their needs, provide advice regarding proper cuts of meat and preparation methods, and coordinate pickups or deliveries. To succeed as a Butcher, you should be courteous, knowledgeable, and detail-oriented. You should have excellent communication skills and a strong understanding of meat quality, cuts, and preparation. Butcher Responsibilities: Cutting, grinding and preparing meats for sale. Cleaning and maintaining tools and equipment and ensuring displays and signage are accurate and attractive. Weighing, packaging, pricing, and displaying products. Keeping records, budgets, and inventory. Performing quality inspections on meats and other products. Negotiating and confirming orders with suppliers. Adhering to food safety and sanitation controls. Greeting and speaking to customers, providing advice, answering questions, and accepting orders or payments. Coordinating deliveries or order pickups. Butcher Requirements: Education or food preparation or meat cutting experience. Ability to use hand tools, stand or walk for extending periods, lift heavy items, and work in cold environments. Additional training is often required. Knowledge of meat preparation techniques and cuts. Strong communication, task management, and customer service skills.