Customer service coordinator jobs in New York, NYCreate job alerts

Job description Busy home care office is looking for an upbeat office support clerk for our clinical department. Who will assist with clerical duties and provide exceptional customer service support to entire team. Responsibilities: Ability to create and maintain the nurses schedule on a daily basis. Assure all documentation like records, data, and forms are entered into the necessary systems. Receive, review and follow up with requires documents in a timely manner. Obtain, review, and enter RN authorizations, when received. Ability to follow up with required medicals orders. Skills Must be fluent in conversational Spanish. Superior customer service and strong communication skills (written & verbal). Knowledge of excel or word a PLUS. Great attitude. Excellent attendance and punctuality. Job Type: Full-time Salary: $18.00 - $20.00 per hour What we offer: Supportive management team Growth opportunities 401K Retirement Benefit Sick day and PTO benefits

Dinner Cruise Crew Member / Event Host Location: New York Harbor Company: NYC Water Cruises Job Overview: NYC Water Cruises is seeking energetic and customer-focused individuals to join our dinner cruise team. As a crew member/event host, you will help create an unforgettable experience for guests by providing exceptional service, assisting with event logistics, and ensuring smooth cruise operations. Key Responsibilities: Guest Experience & Service: Greet and welcome guests as they board. Assist with seating and provide information about the cruise. Ensure guests have a great dining and entertainment experience. Event Coordination & Hospitality: Assist with setting up dining areas, bars, and entertainment zones. Communicate with kitchen and bar staff to ensure timely service. Help manage private events, weddings, and corporate gatherings. Safety & Operations: Follow all maritime safety protocols and assist in emergency situations. Help guests embark and disembark safely. Maintain cleanliness and organization of event areas. Qualifications & Requirements: Prior hospitality, event, or customer service experience preferred. Excellent communication and interpersonal skills. Ability to work evenings, weekends, and holidays. Comfortable working on a boat for extended periods. Must be able to lift up to 30 lbs and stand for long periods. Preferred Skills: Experience in food & beverage service. Knowledge of NYC landmarks and local tourism is a plus. Bilingual candidates encouraged to apply. Perks & Benefits: Competitive hourly pay + tips. Free or discounted cruises. Career growth opportunities in the hospitality and tourism industry. If you love creating memorable experiences, working in a fast-paced and unique environment, and being part of a vibrant team, we’d love to hear from you! Apply today and set sail with us! 🚢✨

** We are seeking a detail-oriented, Chinese(Mandarin, Cantonese, or Fuzhouese) & English bilingual Front Desk Agent to join our team. The ideal candidate will have a strong clerical background and excellent organizational skills to manage front desk operations efficiently. We have 2 locations: 1.98 E Broadway, New York, NY 10002 2.77 Bowery 3rd FL, New York, NY 10002 For part-time positions, We expect part-time candidates to work long-term rather than summer jobs. Duties: - Greet and assist visitors in a professional manner - Answer and direct phone calls using multi-line phone systems - Perform clerical tasks such as data entry, filing, and transcribing documents - Provide customer support and address inquiries promptly - Manage office supplies and maintain inventory levels - Assist with scheduling appointments and meetings - Utilize Google Suite for various office tasks Experience: The following skills and experience are required or preferred for this role: - Proven experience in clerical, office management, or administrative roles - Ability to transcribe documents accurately - Familiarity with medical office procedures is a plus - Experience in project coordination or personal assistant roles is beneficial - Proficiency in handling phone systems effectively - Strong customer service skills and the ability to handle inquiries professionally Joining our team as a Front Desk Agent offers the opportunity to work in a dynamic environment where your organizational skills and customer service expertise will be valued. Job Types: Full-time, Part-time Pay: $18.00 - $25.00 per hour Benefits: Flexible schedule Health insurance Paid time off Schedule: 8 hour shift Day shift Weekends as needed Application Question(s): Are you looking for full-time or part-time positions? Which day are you available to work? What is your desired salary range for this position? Education: High school or equivalent (Required) Language: bilingually in English and Chinese (Required) Ability to Commute: New York, NY 10002 (Required) Ability to Relocate: New York, NY 10002: Relocate before starting work (Required) Work Location: In person Job Types: Full-time, Part-time Pay: $18.00 - $25.00 per hour Benefits: Flexible schedule Health insurance Paid time off Schedule: 8 hour shift Day shift Weekends as needed Application Question(s): Are you looking for full-time or part-time positions? Which day are you available to work? What is your desired salary range for this position? Education: High school or equivalent (Required) Language: bilingually in English and Chinese (Required) Ability to Commute: New York, NY 10002 (Required) Ability to Relocate: New York, NY 10002: Relocate before starting work (Required) Work Location: In person

Design Assistant and Sales, Luxury Kitchen and Bath showroom. An exciting opportunity to work for European Kitchen Center, a luxury kitchen company. European Kitchen Center is a boutique kitchen and home design company in Williamsburg, Brooklyn. We are seeking a Design Assistant to join our growing team. This is an excellent opportunity to work on high-end projects throughout NY/NJ. The successful applicant will have previous luxury kitchen/home design experience with strong design, sales, and interpersonal skills. Key Responsibilities: Communicate with clients to ensure a positive showroom and design experience. Drive sales through experience and strong sales techniques Efficient at measuring interior spaces accurately (using the metric and imperial systems) Creates kitchen designs and layouts using the client's specifications and measurements using in-house software Providing expertise on the products available Pricing and creating proposals for each client. Coordinate closely with technical designers and project managers to ensure a smooth project outcome. Coordination with vendors, architects, designers, and any sub-contractors Managing multiple clients at once Manages and builds a high-quality relationship with the client to increase the generation of leads by referral Operates with high flexibility in working hours; attends social events. Must be available at least one day on weekends. Ability to make site visits during project milestones. Maintain showroom displays for client presentations. Skills and Experience: Experience in sales and design is preferred Exceeds client’s needs by meeting deadlines and providing updates throughout the project's progress (Bachelor’s Degree in Architecture or Interior Design Preferred) Proficient at interior design space planning and residential construction Experience working with Architects, Designers, and General Contractors is desirable Experienced at serving customers and developing client relationships Enthusiastic and customer service focus High-end retail experience is a plus Design and computer skills, Marketing skills are beneficial.

Well established catering hall in search of a full-time banquet manger. The position consists of a five-day work week, predominately administrative work throughout select weekdays and Maître d’ on weekends. The position requires a minimum five years of experience both in banquet sales and banquet Maître d. As a Banquet Manager you will be expected to: - Work with clients both pre-existing and new inquiries on a daily basis (both in person and via phone/email) - Solicit new catering business through professional sales techniques - Conduct initial tours of the venue with perspective clients and generate estimates in order to convert bookings - Communicate with clients regarding their upcoming functions as their big day approaches - Document and review all details of each customer engagement in order to maintain a thorough understanding of what the customer expects of us - Manage both the planning process leading up to an event as well as the successful execution of that event - Possess the ability to handle extremely high workloads at times - Must possess the ability to navigate unforeseeable circumstances that may arise with clients and arrive at a conclusion that is satisfactory to both parties - Must appreciate that we only have one opportunity to deliver the event of someone’s dreams - Oversee porter and maintenance staff throughout the week to ensure the venue is well kept and an “A” grade is always maintained with the DOH - Oversight of purveyor deliveries to ensure accuracy and quality - Interview potential new hires and assist with on-boarding As a Maître D’ you will be expected to: - Ensure that all contract details and particulars are in place prior to event set up - Effectively coordinate with event staff, back of house, kitchen staff, and outside vendors to ensure all proper aspects are in place - Use independent judgement in keeping with the venue’s standard practices to effectively coordinate an event - Lead an event team to successfully accomplish the tasks at hand - Work with clients and guests to identify their needs to ensure customer satisfaction - Accept responsibility for all aspects that are within your oversight Requirements: - NYC DOH Food Protection Certificate - Minimum 3 years Sales experience - Minimum 3 years Managerial experience - Minimum 3 years Maître D experience - Associates Degree - Must be well spoken in English - Maintain a high level of professional attire and grooming - Must be punctual, neat, and organized - Ability to multitask while remaining meticulous - Ability to communicate amongst the team and convey information effectively - Knowledge of customer service - Knowledge of the food and beverage industry - Must consistently maintain a positive, energetic, and professional attitude when dealing with staff and customers - Must know how to lead and manage others in order to help them achieve their full potential

Job description Job Title: Front Desk / Spa Coordinator Location: Park Slope, Brooklyn Employment Type: Part-Time An upscale salon and spa seeks an experienced Front Desk/Spa Coordinator to join our team. The ideal candidate must have a background in a salon or spa environment, be highly organized, and possess excellent multi-tasking abilities in a fast-paced setting. This position offers a competitive hourly wage plus commissions, with salary determined during the interview process. Key Responsibilities: Answering phones and responding to emails in a professional manner SUNDAY ONLY MINIMUM 3 YEARS OF EXPIRIANCE IN SALON AND SPA Scheduling and confirming appointments accurately Assisting with sales and client inquiries Maintaining an organized and efficient front desk operation Managing and updating the salon/spa’s social media presence, including creating posts and reels Capturing photos and videos of salon and spa activities to support content creation Providing excellent customer service as the first point of contact for clients Requirements: Must be available to work SUNDAYS Prior experience in a salon or spa setting is required Computer literacy and familiarity with salon/spa management software Strong organizational and communication skills Ability to multitask and work efficiently under pressure Warm, friendly demeanor and excellent customer service skills Knowledge of social media platforms, including Instagram and Facebook We are looking for a dedicated individual committed to a long-term position. Training will be provided to ensure success in this role. Please submit your contact information, a brief description of yourself, and your resume for consideration. We look forward to hearing from you! Job Types: Part-time. SUNDAYS ONLY! Benefits: Employee discount Shift: 10 hour shift People with a criminal record are encouraged to apply Work Location: In person

Job Overview: We are seeking a bilingual Spanish speaking highly organized and compassionate Medical Receptionist to join our team. The ideal candidate will provide exceptional patient service while ensuring the smooth operation of our medical practice. Duties: - Greet patients, answer phone calls, and respond to emails in a friendly and professional manner. - Manage patient records using electronic health records (EHRs) such as DrChrono. - Schedule appointments, manage patient flow, and coordinate with medical staff. - Handle patient billing, insurance claims, and paperwork efficiently. - Utilize medical terminology to communicate effectively with healthcare providers and patients. - Assist with administrative tasks, including data entry and office organization. - Provide exceptional patient service, addressing concerns and answering questions in a timely and empathetic manner. - Work efficiently in a fast-paced environment, prioritizing tasks to maintain a high level of productivity. - Demonstrate a strong understanding of medical records and systems Qualifications: - High school diploma or equivalent required. - Experience in a medical office (Preferred) - Strong patient service skills. - Ability to work effectively in a team environment. - Excellent organizational and communication skills. - Ability to maintain confidentiality and handle sensitive information. Job Type: Full-time Pay: $16.00 - $23.00 per hour Expected hours: 40 per week Schedule: Monday to Friday Weekends as needed Experience: Customer service: 1 year (Preferred) Medical terminology: 1 year (Preferred) Computer skills: 1 year (Preferred) Ability to Commute: Elmhurst, NY 11373 (Required) Ability to Relocate: Elmhurst, NY 11373: Relocate before starting work (Required) Work Location: In person

We are currently seeking to hire a Salesman to join our team! You will be responsible for overseeing and developing a sales team to drive company revenue. Responsibilities: Oversee and coordinate the sales team activities Establish sales territories, quotas, and goals for the sales team Analyze sales statistics to identify areas of improvement Track results and trends regularly for business forecasting Report on team and individual performance Develop and execute innovative sales strategies Build and form new partnerships with potential clients Qualifications: Previous experience in sales, customer service, or related field Strong leadership qualities Ability to build rapport with clients

Job Title: FOH Team Member - Expo, Cashier, or “Flex FOH” Location: New York City, NY Company: Brown Bag Sandwich Co. Brown Bag Sandwich Co. is the first chopped sandwich concept in NYC. We are looki for an organized individual to join our Front of House (FOH) team. You will be responsible for managing the smooth flow of sandwich orders from our kitchen to t customer. Whether you’re working as an Expo, Cashier, or Flex FOH, you will be responsible for managing the flow of orders, assisting the kitchen team, ensuring t quality of the food, and delivering excellent customer service. Key Responsibilities: ● Lead Sandwich Order Flow: ○ Oversee the sandwich-making process by instructing the kitchen sta on which sandwiches to make based on incoming orders (both in-house and online). You will be supported by our Kitchen Display Screen to prioritize orders in real-time. ● Timing & Coordination: ○ Coordinate the timing of dropping batches of hot sandwiches or cold sandwiches when inventory is low on busy days. ● Wrap & Package Orders: ○ Carefully wrap sandwiches and assemble orders to ensure they are complete, visually appealing, and ready for service. Confirm that ea order is correctly prepared and packaged before hand-o ● Quality Control: ○ Inspect the final product of each sandwich before it leaves the kitchen ensure it meets our quality standards. Provide constructive feedback to kitchen sta if a sandwich requires improvement or adjustments. ● Customer Engagement: ○ Interact with customers in a friendly, engaging, and informative manner. Answer questions about our menu items, suggest sandwiches, and help create an overall positive customer experience. ● Flex to Cashier or Delivery Support: ○ Be flexible and ready to assist at the cash register, take payments, package sides and drinks as needed. Support the team by handing o orders to delivery drivers or customers directly. Qualification ● Previous experience in a fast-paced foodservice environment (Expo, Cashier, or similar roles) preferred. ● Strong communication skills with the ability to provide clear, concise instructions to kitchen sta. ● Ability to multitask and stay organized while managing the flow of order ● A keen eye for food quality and presentation, with the ability to give constructive feedback. ● Positive attitude and a passion for customer service. ● Must be able to stand for long periods and handle the physical demands of the role. ● Flexibility to work in dierent FOH roles as needed (Expo, Cashier, Delivery Support). What We Oer: ● Opportunity to be a part of a unique and innovative food concept in NYC. ● Friendly and supportive work environment. ● Competitive pay and potential for growth within the company. ● A chance to help shape the future of Brown Bag Sandwich Co. as we expand and evolve. ● Employee discount Pay: ● $19/hour ● Estimate of $100-$200 per week in tips

Job Title: Vehicle Service Advisor Location: 2311 Forest Avenue, Staten Island, NY 10303 Job Type: Full Time Reports To: Service Manager Job Summary We are seeking a highly motivated Vehicle Service Advisor to join our team. The ideal candidate will be the bridge between customers and our service department, ensuring top-notch customer satisfaction while coordinating vehicle repairs and maintenance. If you have excellent communication skills, technical knowledge of automobiles, and a passion for customer service, we want to hear from you! Key Responsibilities - Customer Service & Communication - Greet customers in a friendly and professional manner. - Listen to customer concerns and accurately document vehicle issues. - Provide detailed explanations of recommended services and repair costs. - Maintain clear and consistent communication with customers throughout the service process. - Ensure a positive customer experience by addressing concerns and following up post-service. - Schedule appointments and manage the daily service workflow. - Assign work orders to technicians based on their expertise and workload. - Coordinate with the parts department to ensure timely availability of necessary components. - Monitor the progress of repairs and update customers as needed. - Prepare accurate and detailed repair orders and estimates. - Ensure all service documentation is completed and recorded properly. Recommend preventive maintenance services based on manufacturer guidelines. Inspect completed work to ensure it meets company and industry standards. Qualifications & Requirements - Excellent communication, interpersonal, and organizational skills. - Ability to multitask in a fast-paced environment. - Valid driver’s license. Benefits - Competitive salary - Paid time off and holidays. - Employee discounts on services and parts. If you are passionate about the automotive industry and have a customer-first mindset, apply today and become a valued member of our team!

Comedy Club Manager - Part-time Fridays: 6:00 PM – 11:00 PM Saturdays: 4:00 PM – 11:00 PM Pay Rate: $25–$35/hour (depending on experience) About Us: High Line Comedy Club is a vibrant and welcoming space for comedy lovers. We’re dedicated to delivering exceptional entertainment and creating a memorable experience for our guests. We’re looking for a reliable and enthusiastic Comedy Club Manager to help ensure our shows run smoothly. Key Responsibilities: Event Setup: Configure the event space, including stage, AV systems, and arranging tables and chairs to match the evening’s requirements. Guest Check-In: Manage guest check-in using the Eventbrite app, ensuring a seamless entry process. Customer Support: Address and resolve guest inquiries and issues in a friendly and professional manner. Venue Maintenance: Bussing tables and reset the space between shows to maintain a welcoming environment. Coordination: Communicate effectively with the club owners and report any issues or updates as needed. Requirements: - Previous experience in event management, hospitality, or customer service preferred. - Familiarity with AV systems and basic troubleshooting skills is a plus. - Strong interpersonal and communication skills. - Ability to multitask and remain calm under pressure. - Availability to work Fridays and Saturdays during the stated hours. Must be at least 18 years old. What We Offer: - Competitive hourly pay. - Fun and energetic work environment surrounded by laughter and entertainment. - Opportunity to grow as the club expands its operations. If you’re organized, personable, and enjoy being part of a lively entertainment scene, we’d love to hear from you!

🚛 Warehouse Manager – A-1 Party & Tent Rentals, Inc. (Brooklyn, NY) About Us: 🎉 A-1 Party & Tent Rentals, Inc. is Brooklyn’s premier party rental company, providing high-quality event solutions, including tent, table, chair, and linen rentals. Serving Queens, Brooklyn, Manhattan, and the Bronx, we pride ourselves on exceptional service and competitive pricing, catering to a diverse clientele. 📌 Why This Role is Perfect for You • 🌟 Career Growth: Join a fast-growing company where your efforts directly impact success. • 💰 Competitive Pay: Starting salary of $50,000–$65,000 annually, with up to 4.5% annual raises (well above the national average). • 🎯 Performance Bonuses: Hard work pays off—literally! • 🕒 Work-Life Balance: Enjoy up to 14 days of paid time off per year, plus holidays. • 🚀 Be a Leader: This isn’t just a job; it’s a chance to lead, innovate, and make a lasting impact. 📋 The Role We are seeking a motivated and experienced Warehouse Manager to join our Brooklyn team. This full-time, on-site position is crucial for managing our operations and ensuring seamless event logistics. If you’re organized, detail-oriented, and thrive in a fast-paced environment, this is your opportunity to lead and grow with us. 💡 Key Responsibilities 🗂 Inventory Management & Control: • Maintain accurate inventory levels using modern tools and processes. • Oversee stock control, optimize storage space, and manage restocking. • Perform regular audits to ensure inventory accuracy. 🏗 Warehouse Operations: • Supervise daily operations, including organizing and overseeing loading/unloading. • Ensure warehouse safety, cleanliness, and compliance with regulations. 👥 Team Leadership & Hiring: • Recruit, interview, and onboard new warehouse staff. • Train, manage, and motivate workers to achieve operational excellence. • Schedule and delegate tasks to maximize productivity. 📦 Route Planning & Logistics: • Create and optimize delivery and pickup routes for maximum efficiency. • Coordinate with drivers and logistics staff to ensure timely deliveries. • Handle reassignment of drivers and helpers as needed. 📞 Customer Service: • Be available to respond to customer calls and emergencies throughout weekends when necessary. • Confirm delivery details and provide professional, friendly service. 🔧 Process Improvement: • Identify inefficiencies in operations and implement effective solutions to enhance workflows and professionalism. ⚙️ Position Details • 📍 Location: Brooklyn, NY (on-site). Candidates must live within 38 minutes of the warehouse. • 🕒 Hours: Monday to Friday, 6:30 AM to job completion (typically 4:00–6:00 PM). Occasional weekend work (Saturday/Sunday) required during peak times. • 💵 Compensation: $50,000–$65,000 annually (2nd-year earnings potential). • 🎁 Benefits: • Performance-based bonuses. • Annual salary increases: Up to 4.5% every year. • Paid time off: Up to 14 days per year, plus holidays. ✅ What You’ll Need to Succeed • Proven experience in Inventory Management, Logistics, and Operations Management. • Expertise in creating and optimizing logistical routes. • Strong leadership skills with a knack for hiring and training staff. • Ability to thrive in a fast-paced, hands-on environment. • Knowledge of warehouse safety regulations and best practices. • Bilingual (English and Spanish) is a must. • Must live within 38 minutes of the warehouse for timely availability. ✨ Why Join A-1 Party & Tent Rentals? • 📈 Growth Potential: Be a leader in a growing company and advance your career. • 🏆 Recognition: Enjoy performance bonuses that reward your dedication and results. • 🌟 Above-Average Raises: Annual increases of up to 4.5%—way above the national average! • 📅 Paid Time Off: Recharge with up to 14 days of PTO per year, plus holidays. • 🤝 Team Culture: Join a supportive, dynamic team focused on excellence and innovation. 🚀 Ready to Grow with Us? If you’re passionate about logistics, thrive in leadership roles, and are ready to take your career to the next level, we want to hear from you! 📩 Apply today and start your next great chapter with A-1 Party & Tent Rentals!

Location: Greenwich Village, NYC Job Type: Part-time / Full-time About Us: Wicked Willy’s is an exciting, pirate-themed bar and restaurant in the heart of Greenwich Village, blending great food, drinks, and live entertainment with a lively and immersive atmosphere. From karaoke nights to themed parties, every night is an adventure at Wicked Willy’s! We’re looking for an energetic Host to be the face of our crew and welcome guests aboard. Position Overview: As a Host, you will be responsible for creating a fun and engaging first impression for every guest. You’ll set the tone for a swashbuckling experience while managing reservations, coordinating with servers, and maintaining smooth seating flow during busy hours. Pirate-themed attire and a love for hospitality are essential for this role! Key Responsibilities: - Greet guests with enthusiasm and pirate charm, ensuring they feel welcome from the moment they walk in. - Coordinate seating with servers and ensure tables are efficiently managed. - Answer phones to assist with reservations, inquiries, and take-out orders. - Promote and inform guests about upcoming events, themed nights, and specials. - Help maintain the cleanliness and organization of the host station and entryway. - Occasionally assist with special events or themed activities, staying in character as part of the pirate crew! Qualifications: -Experience not required - Excellent communication and customer service skills. - A friendly and outgoing personality with a flair for engaging guests. - Willingness to dress in pirate-themed attire (provided). - Ability to multitask and stay organized during busy shifts. - Team-oriented attitude with a passion for creating memorable guest experiences.

Overview We are seeking a skilled and enthusiastic Bartender with server experience as well to join our dynamic team. The ideal candidate will have a passion for mixology and providing exceptional customer service in a fast-paced environment. As a Bartender, you will be responsible for crafting cocktails, serving beverages, and ensuring a welcoming atmosphere for our guests. Your expertise in the food and beverage industry will play a crucial role in enhancing our customers' experience. Responsibilities Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes and customer preferences. Maintain cleanliness and organization of the bar area, including washing glassware and utensils. Engage with customers to provide excellent service, take orders, and make recommendations based on their preferences. Manage cash register operations, including processing payments accurately and efficiently. Collaborate with kitchen staff to coordinate food orders and ensure timely service. Monitor inventory levels of bar supplies and assist with ordering as needed. Adhere to all health and safety regulations, including responsible alcohol service practices. Assist in organizing special events or banquets that require catering services. Experience: Experience in serving Previous experience as a Bartender or in a similar role within the food industry is preferred. Familiarity with Aloha POS or other point-of-sale systems is a plus. Strong knowledge of brewing techniques, cocktail recipes, and beverage pairings. Basic math skills for handling cash register transactions and inventory management. Excellent communication skills with the ability to engage customers effectively. Experience in sales or retail math is advantageous for managing bar sales effectively. Join our team and bring your bartending skills to life in an exciting environment where creativity meets customer satisfaction! Job Types: Full-time, Part-time Pay: $15.30 - $16.66 per hour Shift: 8 hour shift Work Location: In person