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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    26 days ago
    $18–$20 hourly
    Full-time
    Manhattan, New York

    Position: Customer Service Representative Location: New York, Manhattan Are you ready to grow your career with Whizz, a leader in providing innovative transportation solutions for delivery riders? We are seeking an enthusiastic and detail-oriented Customer Service Representative to join our team and take charge of the day-to-day operations of one of our e-bike stores in New York, Union Square. In this role, you will oversee customer service, inventory tasks, and operational tasks, while ensuring that the store operates seamlessly. Your dedication will be rewarded with a competitive hourly rate of $18-$20 per hour, along with performance-based bonuses. Join Whizz today and help us make transportation solutions faster, smoother, and more innovative! Key Responsibilities: New Customers: • Help customers choose the right bike, battery, accessories, and services., • Assist with signing up for subscriptions, processing payments, and setting up accounts., • Explain bike features and make sure customers have a great first experience. Existing Customers: • Support customers with repairs, payments, and subscription questions., • Coordinate repairs with mechanics and perform minor bike adjustments when needed., • Handle invoicing, service follow-ups, and work with customer accounts., • Inspect bikes and manage fines when necessary. Operations & Store Support: • Prepare reports about sales, inventory, and store operations., • Monitor inventory levels and coordinate stock as needed., • Keep the store clean, organized, and welcoming., • Assist with opening and closing the store., • Support your team and supervisor with other tasks as needed. Requirements: • Comfortable using Microsoft Office, Google Sheets, and other common productivity tools., • Good at multitasking and staying organized in a busy environment., • Ability to connect and work well with different types of people., • Flexible to work weekdays and weekends (if necessary)., • Knowledge of additional languages (Spanish, French, or others) is a plus. Employee benefits: Training provided: We believe in empowering you to reach new heights. Paid time off: Recharge and relax with vacation, sick leave, and public holidays. 401(k) retirement plan: Invest in your future. Performance-based bonuses: Enjoy additional bonuses tied to your outstanding performance. Flexible 8-hour shifts: Balance work and life seamlessly.

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  • Bilingual Customer Service Representative (English/Chinese)
    Bilingual Customer Service Representative (English/Chinese)
    1 month ago
    $22–$28 hourly
    Full-time
    Manhattan, New York

    We are seeking a professional and detail-oriented Bilingual Customer Service Representative to join our team. The ideal candidate is fluent in English and Chinese and excels at delivering exceptional customer support in a fast-paced office environment. This role requires strong communication skills, strong organizational abilities, and a proactive approach to problem-solving. Key Responsibilities • Respond to customer inquiries via phone, email, and in person in both English and Chinese, • Resolve customer questions and concerns promptly and professionally, • Follow up with customers to ensure complete resolution and satisfaction, • Collaborate with internal departments to ensure smooth processing and issue resolution, • Handle administrative tasks to support efficient office operations, • Assist customers with shipment-related inquiries and coordination Qualifications • College degree required, • Fluent in both English and Chinese (spoken and written), • Ability to work on-site in our Midtown office Monday through Friday Preferred Experience & Skills • Prior customer service or related experience preferred, • Comfortable using computer systems for data entry and record management, • Strong typing skills and attention to detail, • Excellent verbal and written communication skills, • Ability to engage professionally and effectively with customers

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  • Front Desk Coordinator
    Front Desk Coordinator
    1 day ago
    $18 hourly
    Full-time
    Flatbush, Brooklyn

    Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Long Island, NYC, Westchester, Upstate NY, NJ and Connecticut. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care). Health Plus Management is seeking an energetic, patient-centric and detail-oriented Front Desk Coordinator to greet patients, schedule appointments, answer phones and manage administrative records. In this role, you will set the stage for each patient's appointment. You will build and maintain professional relationships with our key stakeholders - specifically our patients, office staff and clinical team, while simultaneously ensuring that the office is organized and runs smoothly. Responsibilities: • Make sure patients feel welcome as soon as they walk in the door by delivering quality and compassionate care, • Answer incoming calls, take messages, and complete outreach to patients in a courteous and professional manner, • Be responsible for obtaining and filing patients' charts, and assisting our patients as needed, • Maintain the daily operations of the office by following standard operating procedures and guidelines, • Contribute to team effort by smoothly transitioning into daily roles as needed, • Protect patient's privacy by maintaining confidentiality of personal information (HIPAA compliant), • Navigate through NextGen to access and provide patient information, • Maintain compliance by contacting patients to confirm appointments, • Respond to inquiries, resolves risen issues, collect co pays and schedule patient appointments, • Responsible for the opening and closing procedures of the office as needed, • Assist in comforting the patients and maintaining the reception area, • Other administrative tasks as needed Knowledge and Experience • 1+ years of relevant medical administrative experience, preferred, • Experience with medical insurance/verification is a plus, • Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and referring doctors regarding treatment is preferred, • Experience with EMR, preferred, • Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities • Bilingual (English/Spanish) required, • Excellent verbal and written communication, • Ensuring a great patient experience by delivering outstanding customer service, • Exceptional organizational and time-managements skills - the ability to multi-task is a must, • Adaptability and flexibility while working in a fast-paced environment, • Problem-solving ability and aptitude, • Outcome-focused, with an ability to work under pressure, • A solution-oriented mindset, • A strong sense of urgency and focus in accomplishing tasks Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 25 pounds at times. Schedule: • Monday to Friday- 8:30am- 430pm Pay: $18/hour

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  • General Manager – Full-Service Restaurant Operations
    General Manager – Full-Service Restaurant Operations
    4 days ago
    Full-time
    Gowanus, Brooklyn

    General Manager – Full-Service Restaurant Operations Brooklyn, NY | Full-Time | 50 Hours/Week | Bilingual (Spanish/English) Required Table 87 is seeking a sharp, experienced General Manager to oversee operations at our two full-service coal-fired pizza and Italian restaurants in Brooklyn. This is not just a management role, it’s a leadership position within a growing, family-owned business. We’re a high-volume operation with multiple revenue streams, and ownership is actively involved in the day-to-day. We move quickly, expect accountability, and don’t operate with layers of corporate structure. We’re looking for someone who can step into that environment, earn trust, and take real ownership of operations. This role is for someone who is hands-on, detail-oriented, and willing to put in the work to understand how we operate and help build structure where it’s needed. The ideal candidate is bilingual (Spanish/English), experienced, highly organized, and comfortable managing both people and systems at a high level. Key Responsibilities • Operations Management, • Lead all day-to-day operations across two full-service Table 87 locations, • Implement and maintain systems that improve efficiency, consistency, and guest experience, • Manage labor budgets, scheduling, and clock-ins with discipline and accuracy, • Oversee service flow, order timing, and execution across all stations, • Ensure flawless execution of all online ordering platforms (UberEats, DoorDash, Slice, Grubhub,etc.), • Oversee and optimize POS systems, printer functionality, and order routing Restaurant365 Leadership • Utilize Restaurant365 for daily operations, not just reporting, • Manage inventory control, ordering, and vendor relationships, • Track labor cost, cost of goods, and overall performance, • Review daily and weekly reporting and make real-time operational adjustments, • Use R365 insights to improve profitability and efficiency, • Employee Onboarding & Training, • Lead onboarding for all new hires across front-of-house and back-of-house, • Build and maintain structured training systems, • Train staff consistently to improve service, efficiency, and sales performance, • Ensure all team members fully understand their roles and expectations, • Continuously develop staff and identify areas for improvement People & Service Leadership • Hire, train, and retain team members across FOH and BOH, • Run weekly team meetings with servers, bussers, bartenders, and kitchen staff, • Be on the floor daily, interacting with guests, resolving issues, and leading by example, • Hold team members accountable to company standards at all times, • Create a professional, respectful, and performance-driven work environment, • Handle customer issues directly and ensure a high level of hospitality Front & Back of House Oversight • Oversee front counter operations and full dining room service, • Maintain strong coordination between FOH and BOH at all times, • Ensure speed, accuracy, and consistency across all stations, • Step into any position when needed and lead from the floor Online Ordering & Technology • Oversee all third-party and direct ordering platforms, • Understand how Grubhub, Uber Eats, DoorDash, Slice, and similar platforms operate, • Manage order timing, prep times, and driver coordination, • Ensure all systems are functioning properly, including POS, printers, and integrations, • Be highly comfortable with technology, including Google Workspace and daily digital operations Sales & Performance Improvement • Train staff to upsell and improve average ticket size, • Identify opportunities to increase sales through better execution and service, • Continuously improve operations to drive profitability, • Take ownership of improving overall business performance Events & Catering • Own execution of all in-house events and private dining experiences, • Work closely with the Catering & Events Team Lead on off-site - catering and large-scale events, • Ensure clear communication and strong execution across all teams, • Track event performance and assist in growing the catering program Inventory & Compliance • Oversee all product ordering, inventory controls, and vendor relationships, • Ensure no outages through proactive monitoring and reordering, • Maintain tight inventory systems and organization, • Enforce FIFO systems and track waste to maximize margins Requirements Minimum 5+ years General Manager experience in full-service restaurants REQUIRED: Deep working knowledge of Restaurant365 (inventory, labor, reporting) Fluent in Spanish and English Strong leadership and training experience with the ability to develop teams Deep understanding of online ordering platforms (Grubhub, Uber Eats, DoorDash, Slice) Strong operational knowledge of both FOH and BOH High level of comfort with technology, including Google Workspace, POS systems, and reporting tools Strong experience running team meetings and managing staff performance Excellent customer service instincts and ability to resolve issues professionally Highly organized, detail-oriented, and consistent Must be available for 50 hours/week, including nights and weekends Hands-on leadership style, present, reliable, and able to lead by example Strong understanding of BOH operations and inventory procedures Familiarity with Brooklyn restaurant operations and DOH standards is a plus Compensation & Schedule Full-time salaried position (starting at 50 hours/week) 2 scheduled days off per week Competitive salary (commensurate with experience) Performance-based bonus potential Opportunities for growth within a growing, respected brand About Table 87 Established in 2012, Table 87 is a Brooklyn-based coal-fired pizza and Italian restaurant group known for quality, consistency, and community. As the first pizzeria in Brooklyn to serve coal-fired pizza by the slice, we’ve built a reputation for great food, strong operations, and neighborhood roots, while expanding into frozen retail, food service, and catering.

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  • Cleaning Day Matron – Corporate Office (High-End Environment)
    Cleaning Day Matron – Corporate Office (High-End Environment)
    10 days ago
    $19–$21 hourly
    Full-time
    Manhattan, New York

    Position Summary: The Day Matron provides premium, white-glove cleaning and hospitality support within a high-end corporate office environment. This role is responsible for maintaining exceptional standards of cleanliness, presentation, and service across all common areas, executive spaces, kitchens, and restrooms. The ideal candidate is detail-oriented, proactive, and committed to delivering a first-class workplace experience. Work Schedule: • Maintain pristine condition of all office areas, including lobbies, conference rooms, pantries, and restrooms, • Wipe and sanitize countertops, desks, and high-touch surfaces throughout the day, • Sweep, vacuum, and mop floors with attention to detail and minimal disruption to employees, • Spot clean glass, cabinets, and interior surfaces to ensure a polished appearance, • Polish and steel-shine appliances, fixtures, and stainless steel surfaces to a streak-free finish, • Sanitize and detail-clean restroom fixtures, including toilets, urinals, sinks, and mirrors, • Maintain kitchens and pantries to a hospitality-level standard of cleanliness, • Brew and replenish coffee and beverages throughout the day, • Stock and organize kitchen areas, pantries, and vending machines, • Ensure all consumables are fully stocked, neatly arranged, and readily available, • Provide light hospitality support during meetings and events as needed, • The matron will assist with breakfast and lunch setups, including serving items such as mimosas, tea, and other refreshments., • Discreetly collect and remove trash, recycling, and compost throughout the day, • Monitor inventory levels of cleaning, pantry, and consumable supplies, • Deliver courteous, professional, and discreet service at all times, • Communicate effectively with clients, guests, and Safety Supervisors, • Adhere strictly to company safety policies and site-specific protocols, • Maintain a polished appearance and uphold high standards of conduct, • Previous experience in high-end corporate, hospitality, or luxury environments preferred, • Strong attention to detail with a commitment to excellence, • Ability to work independently and anticipate needs, • Professional demeanor with strong customer service skills, • Ability to multitask and adapt in a fast-paced environment

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  • Project Manager
    Project Manager
    17 days ago
    $35000–$42000 yearly
    Full-time
    Manhattan, New York

    Sign offs and Violations Project Manager (DOB Expediter) Job Responsibilities: • Review, and organize documentation to obtain sign offs – Letter of Completions for BIS Alteration Type 2 and Type 3 applications and DOB NOW Build Alteration Applications with NYC Department of Buildings., • Track, coordinate and manage multiple active sign off projects and review for approvals and disapprovals for sign offs and Plan Exam appointments., • Close out open items, file reinstatement, PAA - Post Approval Amendments and all steps involved to obtain Letter of Completions., • Schedule and prepare for Plan Examiner Appointments with DOB, • Review DOB filings to complete all the necessary forms to obtain sign off – Letter of Completion, withdrawals, PAA – Post Approval Amendments, waivers and reinstatements., • Complete Certificate of Corrections forms accurately, prepare and attend ECB Hearings and dismiss violations issued by DOB, FDNY, HPD and other city agencies., • Track, coordinate and manage multiple ECB Hearings and active dismissal of violations projects with various city agencies., • Conduct DOB Research and coordinate with field project manager to obtain approved drawings from DOB and other city agencies, • Provide clients with weekly reports and status updates of each filing through Excel spreadsheet., • Create, communicate and execute filing/approval strategies with clients and co-workers., • Maintain a professional demeanor when interacting with design professionals and Department of Buildings personnel Experience Requirements • Preferably CLASS 2 – Code & Zoning Representative License; minimum CLASS 1 – Filing Representative., • At least 2 years of sign offs experience for Alt 2 and Alt 3 applications as Project Manager, • At least 2 years of experience for attending ECB Hearings and dismissal of violations, • Knowledge of reading and interpreting architectural and engineering drawings., • Knowledge of BIS, DOB NOW Build, and other DOB systems and enforce and use Department of Buildings filing system and procedures., • Strong technical, interpersonal, written, and oral communication skills, • Associate or bachelor’s degree (Preferred), • Two to four years of expediting experience, • Ability to prioritize and utilize time management., • Exceptional customer service disposition, • Excellent computer skills, including a high degree of proficiency in Excel and Outlook Job Type: Full-time Pay: $35,000 to $42,000 per year

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  • Chef
    Chef
    18 days ago
    Full-time
    North Ironbound, Newark

    Date posted: March 12, 2026 Pay: From $700.00 per week Job description: Job Summary - Must be experienced in Spanish and Portuguese Cuisine We are seeking a dedicated and energetic person to join our dynamic culinary team. In this role, you will play a vital part in delivering exceptional food experiences by preparing, serving, and managing meals with precision and enthusiasm. Your culinary expertise and passion for food service will help create a welcoming environment where quality and safety are top priorities. This position offers an exciting opportunity to showcase your skills in a fast-paced, customer-focused setting while contributing to the overall well-being of our guests and residents. Responsibilities Assist with menu planning to ensure balanced, nutritious, and appealing meal options that meet dietary needs and preferences. Prepare food items with attention to detail, adhering to recipes and food safety standards. Serve meals efficiently while maintaining excellent customer service and ensuring a positive dining experience. Handle food safely by following proper food handling procedures, including storage, sanitation, and cleanliness protocols. Support catering events or special meal services by coordinating food preparation and presentation. Maintain kitchen organization, including knife skills for precise cutting, chopping, and portioning of ingredients. Contribute to the overall cleanliness of the kitchen and dining areas, ensuring compliance with health regulations. Qualifications Proven experience in dietary departments or as a dietary aide within healthcare or institutional settings. Strong background in food preparation, cooking, and food service operations. Familiarity with menu planning, meal preparation, and food industry standards. Experience in fine dining or restaurant environments is highly desirable. Knowledge of food safety practices and proper food handling techniques. Skilled in culinary techniques including knife skills and meal assembly. Previous kitchen experience involving catering or large-scale food service is a plus. Join us if you’re passionate about creating delicious meals that delight our guests while maintaining the highest standards of safety and quality! Job Type: Full-time Work Location: In person

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  • Host / Hostess
    Host / Hostess
    27 days ago
    $18 hourly
    Part-time
    Manhattan, New York

    Location: Greenwich Village, NYC Job Type: Part-time / Full-time About Us: Wicked Willy’s is an exciting, pirate-themed bar and restaurant in the heart of Greenwich Village, blending great food, drinks, and live entertainment with a lively and immersive atmosphere. From karaoke nights to themed parties, every night is an adventure at Wicked Willy’s! We’re looking for an energetic Host to be the face of our crew and welcome guests aboard. Position Overview: As a Host, you will be responsible for creating a fun and engaging first impression for every guest. You’ll set the tone for a swashbuckling experience while managing reservations, coordinating with servers, and maintaining smooth seating flow during busy hours. Pirate-themed attire and a love for hospitality are essential for this role! Key Responsibilities: • Greet guests with enthusiasm and pirate charm, ensuring they feel welcome from the moment they walk in., • Coordinate seating with servers and ensure tables are efficiently managed., • Answer phones to assist with reservations, inquiries, and take-out orders., • Promote and inform guests about upcoming events, themed nights, and specials., • Help maintain the cleanliness and organization of the host station and entryway., • Occasionally assist with special events or themed activities, staying in character as part of the pirate crew! Qualifications: -Experience not required • Excellent communication and customer service skills., • A friendly and outgoing personality with a flair for engaging guests., • Ability to multitask and stay organized during busy shifts., • Team-oriented attitude with a passion for creating memorable guest experiences.

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  • Virtual Assistant
    Virtual Assistant
    1 month ago
    $27–$35 hourly
    Full-time
    New Brighton, Staten Island

    As a virtual assistant, you will be responsible for keeping the office organized, efficient, and running smoothly. Your work supports managers, employees, and sometimes our customers. Position Summary; You will provide administrative and clerical support virtually to ensure efficient daily operations. This role assists staff, manages office procedures, and contributes to a professional, organized, and productive work environment. The ideal candidate is expected to be detail-oriented, proactive, and skilled at multitasking. Key Responsibilities; Manage incoming calls, emails, and correspondence. Maintain calendars, schedule meetings, and coordinate appointments. Assist with travel arrangements and meeting logistics. Office Operations- Track and order supplies; coordinate with vendors as needed. Support onboarding of new employees with office setup. Data & Records Management Enter and update data in spreadsheets or office databases. Maintain accurate records, logs, and reports. Assist with compliance requirements by keeping documentation current. Customer & Staff Support Provide customer service and respond to inquiries. Support internal staff with administrative tasks and information. Track budgets, expenses, and department spending. Assist with basic bookkeeping tasks as directed. Qualifications High school diploma or equivalent required; associate degree preferred. 1–3 years of administrative or office support experience. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other office software. Strong organizational and time-management skills. Excellent verbal and written communication abilities. Ability to maintain confidentiality and handle sensitive information. Customer service–oriented with a friendly, professional demeanor. Salary & Benefits Salary ranges from $27- $35 Health Insurance Additional Bonuses

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  • Cashier
    Cashier
    1 month ago
    Part-time
    Manhattan, New York

    Now Hiring: Cashier / Front of House Team Member 📍 Yummy Cheese Pasta – New York City Be the face of Yummy Cheese Pasta! We’re looking for friendly, energetic cashiers who love interacting with people and creating a great customer experience. Position Overview: As a cashier, you’ll be the first point of contact for our guests. Your role is to deliver excellent service, handle transactions efficiently, and keep the front of house running smoothly. Responsibilities: • Greet customers with a positive and welcoming attitude, • Take orders accurately and efficiently, • Handle cash, card, and digital payments, • Maintain cleanliness and organization of the front counter, • Answer customer questions about the menu, • Coordinate with the kitchen team to ensure smooth order flow, • Provide a great overall customer experience Qualifications: • Previous cashier or customer service experience is a plus, • Strong communication and interpersonal skills, • Friendly, outgoing personality, • Ability to multitask in a fast-paced environment, • Basic math and cash handling skills, • Flexible availability. What We Offer: • Competitive pay, • Positive and team-oriented work environment, • Growth opportunities within the company, • Staff meals If you enjoy working with people and being part of a vibrant NYC restaurant, we’d love to have you on our team! • Applicants need to visit our location for in person meeting. Messages may not be responded here., • Apply now and join Yummy Cheese Pasta!

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  • Bartender and Waiter/Waitress
    Bartender and Waiter/Waitress
    2 months ago
    $50000–$100000 yearly
    Full-time
    Midtown West, Manhattan

    About Marketsheer: Marketsheer is a fast-growing, dynamic company focused on delivering top-tier experiences to clients and customers alike. We believe in combining excellence with hospitality, creating an environment where guests feel welcomed, valued, and genuinely taken care of — while creating opportunities for our team members to grow and thrive. Are you a spirited individual with a passion for hospitality, a talent for mixology or food service, and a commitment to creating unforgettable guest experiences? We're looking for dynamic and skilled Bartenders and Servers to join our team and elevate every moment at our establishment. If you're outgoing, service-driven, and thrive in a fast-paced environment, we want to hear from you. Bartender Responsibilities: • Mixology Mastery: Craft a variety of classic and creative cocktails, ensuring every drink is beautifully presented and expertly made., • Guest Interaction: Engage guests with friendly conversation, take drink orders, and offer personalized recommendations., • Bar Operations: Maintain a clean and organized bar, restock supplies, and ensure all equipment is sanitized and functional., • Promotions & Sales: Actively promote daily specials, events, and seasonal cocktails to maximize guest enjoyment and drive revenue., • Cash Handling: Manage tabs, process payments accurately, and handle transactions responsibly., • Collaboration: Work closely with servers, kitchen staff, and management to ensure smooth service., • Regulatory Compliance: Follow all alcohol service laws and safety policies to promote a responsible drinking environment. Server Responsibilities: • Guest Service Excellence: Greet customers warmly, take accurate food and beverage orders, and ensure timely delivery., • Menu Knowledge: Understand menu offerings, ingredients, and preparation styles to confidently answer questions and upsell when appropriate., • Order Coordination: Collaborate with the kitchen and bar teams to ensure order accuracy and efficient service., • Table Management: Monitor tables for guest satisfaction, refill drinks, clear dishes, and address needs proactively., • Cleanliness & Sanitation: Maintain a clean dining area, follow hygiene protocols, and ensure all health regulations are upheld., • Cash & POS Handling: Accurately handle bills, payments, and record-keeping using POS systems. Qualifications (Applicable to Both Roles): • Experience: Minimum 2–5 years of experience in a similar role; bartenders must have prior experience in high-volume bar settings., • Skills: Strong interpersonal skills, multitasking abilities, and a passion for delivering top-notch customer service., • Knowledge: Familiarity with drink recipes, food pairings, current hospitality trends, and safety standards., • Work Ethic: Reliable, punctual, team-oriented, and able to maintain professionalism in a fast-paced environment., • Availability: Flexible to work evenings, weekends, and holidays. Why Join Us? • A vibrant and supportive work culture, • Opportunities to grow within a dynamic hospitality team., • Be part of a place where your energy, skills, and personality will shine.

    No experience
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  • Regional Beverage Trainer & Technical Liaison
    Regional Beverage Trainer & Technical Liaison
    2 days ago
    $75000 yearly
    Full-time
    SoHo, Manhattan

    Maman - Regional Beverage Trainer \& Technical Liaison maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is an extremely organized and detail-oriented beverage professional who has extensive experience in nyc cafe culture. you are passionate about food and beverage trends and take pride in your craft, sharing your expertise through training and mentorship. you are a natural problem solver who enjoys meeting new people in the field and building dynamic teams with flawless beverage execution. Position Summary The Regional Beverage Trainer Technical Liaison plays a key role in supporting the operational excellence of maman's 29+ NYC locations. This position combines hands-on training, technical troubleshooting, inventory coordination, and operational support for the beverage program. Working out of the Greenpoint Coffee Lab, maman HQ and in store, this role partners with the Beverage Director and Beverage Team to train baristas and new hires, coordinate equipment maintenance, manage beverage-related inventory and supplies, and support new store openings. The ideal candidate is highly organized, technically capable, and passionate about coffee and café culture, with the ability to communicate effectively across teams and respond quickly to operational needs in the field. Essential Responsibilities Training \& Education • Plan, schedule, and lead NYC-based barista training sessions at the Greenpoint Coffee Lab for multiple role levels, including new baristas, assistant managers, store managers, and regional directors - tailored specifically for each position, • Work with the Beverage Team to develop and maintain a training scheduling system, including follow-ups and progress reports for store managers and regional directors, • Assist in the creation of training materials, including internal training videos and documentation for new menus, beverage launches, and operational standards, • Support seasonal menu launches and new beverage program rollouts across NYC locations New Store Openings • Assist the Beverage Director and New Store Opening (NSO) team with NYC-based store launches • Schedule, prepare and distribute NSO kits, packaging and dispatching of items to new locations in advance of openings, • Work on site for the pre-opening week and into the first 1-2 weeks of the opening to oversee the barista team on site, • Follow up as needed to ensure maman standards are upheld Technical Support \& Equipment Coordination • Serve as the first technical responder for beverage equipment issues - know when to handle in house and when to escalate to coffee service partners for technical support • Troubleshoot issues with store team via electronic communication or through in-person visits as needed, • Maintain communication between store teams, technicians, and the Beverage Team regarding equipment issues and solutions, • Assist Beverage Team with supplying NYC stores with any new tools or technology needed to achieve a new seasonal menu or new beverage product launch, • Manage stock of beverage-related small wares and replacement parts, coordinating the dispatch of supplies to NYC stores through drivers at least twice per week based on store requests, • Oversee NYC-wide water filtration purchasing and management across 29+ store locations, • Maintain sufficient inventory of all filter variations and related supplies for dispatch Administration \& Communication • Track and log ongoing store equipment or operational issues identified through Preventative Maintenance reports, overseeing scheduling of maintenance visits and communicating effectively with in store leaders and Beverage Team • Conduct audits of all store weekly recap emails to address and schedule any maintenance or repairs needed, • Keep clear, timely communication with the Beverage Director, Beverage Team and store teams, • Perform basic bookkeeping for beverage department purchases, maintaining organized records related to purchasing, training, maintenance, and store support, • Remain flexible and available to assist with duties related to cafe operations or the beverage department as needed, • Be available for occasional weekend calls related to emergencies or store opening requirements Qualifications \& Skills • 3--5 years of cafe or specialty coffee experience preferred, • High-level barista skills and strong understanding of beverage standards and execution, • Experience with coffee equipment including basic familiarity with La Marzocco espresso machines and Fetco brewers, • NYC Food Handlers Certification, • Excellent time management, communication, and problem-solving skills, • Willingness and ability to travel frequently throughout NYC region, working out of several locations weekly, • Energetic, approachable, adaptable with experience building and training high-performing teams • Ability to lift up to 50 lbs and stand for extended periods, • Be prepared to share your latte art or any other relevant materials or certifications with the team! What We Offer At maman, we're proud to provide a supportive and people-first environment where leaders can thrive and grow. Our Regional Beverage Trainers enjoy: • A collaborative culture that values teamwork, initiative, and continuous improvement, • Competitive salary and growth opportunities within a fast-growing brand, • Comprehensive healthcare options, 401k and commuter benefits, • Two weeks Paid Time Off and a flexible, supportive work environment, • Ongoing professional development, training, and opportunities for internal mobility, • Sweet perks cookies, coffee, and in-store discounts, • A company culture where we roll up our sleeves, support one another, and celebrate shared success Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. Thank you for your interest in maman and look forward to chatting with you.

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  • Owner Operator
    Owner Operator
    26 days ago
    Full-time
    Union

    Overview We are looking for a reliable and motivated Owner Operators, preferably based in the Northern/Central NJ region or the Philadelphia/South Jersey area (close proximity to Philadelphia Marine terminals), to join our growing team. This is an exciting opportunity for a professional driver who takes pride in delivering exceptional service while ensuring the safe and efficient transportation of freight and equipment using their own tractor. As a key part of our logistics operation, you will play an essential role in meeting delivery commitments, maintaining the highest safety standards, and contributing to outstanding customer satisfaction. If you thrive in a fast-paced environment, value professionalism, and take pride in your driving expertise, we’d love to have you on board. Responsibilities • Safely operate your commercial vehicle to transport freight across designated routes., • Conduct thorough pre-trip and post-trip inspections to ensure vehicle safety and compliance with all regulations., • Follow planned routes accurately while adapting to traffic conditions and delivery schedules., • Maintain detailed records of deliveries, mileage logs, and vehicle maintenance reports., • Communicate effectively with dispatch teams regarding delivery status or any issues encountered during routes., • Ensure all freight is secured properly during transit to prevent damage or accidents. Requirements • Valid commercial driver’s license (CDL) with appropriate endorsements for the type of vehicle operated (e.g., tanker, flatbed)., • Minimum of 18 verifiable months of experience in commercial truck driving, including route driving and delivery operations., • Ports experience a must., • Knowledge of safety procedures related to freight handling and vehicle operation., • Strong attention to detail for load securing and inspection processes., • Excellent communication skills for coordinating with team members and clients. Join us as an Owner Operator and become part of a vibrant team committed to delivering excellence on every route! Your expertise will help us uphold our reputation for reliable service while providing opportunities for growth within a supportive environment. Job Type: Full-time

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  • Franchise Manager
    Franchise Manager
    2 months ago
    $80000–$100000 yearly
    Full-time
    Brooklyn, New York

    We are VentZ, a growing home services franchise seeking a Franchise Manager to oversee and support existing franchisees across multiple territories. This role is responsible for day-to-day operational management, ensuring marketing execution, managing job flow, and driving consistency and performance across the system. This is a hands-on, execution-focused role — ideal for someone who understands home services, lead flow, and franchise operations. Key Responsibilities Franchise Operations Act as the primary point of contact for franchisees Support franchise owners with daily operational needs Ensure adherence to franchise systems, processes, and brand standards Identify operational issues and proactively resolve them Marketing Management Oversee inbound and outbound marketing efforts (digital + local) Coordinate lead generation campaigns (Google, Facebook, local outreach) Monitor lead quality, response time, and conversion rates Work with franchisees to optimize local marketing performance Job Flow & Scheduling Manage and optimize job flow across territories Ensure leads are followed up promptly and scheduled efficiently Support franchisees with workload balancing and capacity planning Troubleshoot bottlenecks that impact revenue or customer satisfaction Performance & Reporting Track KPIs including leads, booked jobs, close rates, and revenue Provide regular performance updates to ownership Identify top-performing territories and replicate best practices Franchisee Support & Growth Onboard and train new franchisees on systems and tools Coach franchisees on operational and marketing best practices Help franchisees grow revenue while maintaining service quality Ideal Candidate Profile 5+ years experience in home services, franchise operations, or multi-location businesses Strong understanding of lead management, scheduling, and job flow Experience with inbound/outbound marketing (Google Ads, Facebook, local marketing) Highly organized, proactive, and comfortable managing multiple territories Excellent communication skills (phone, email, video) Comfortable working remotely and independently Bonus (Not Required): Franchise management experience CRM or job management software experience (ServiceTitan, Jobber, Housecall Pro, etc.) Experience supporting owner-operators Compensation Base Salary: $85,000 - $100,000 Performance Bonus: Opportunity to purchase a financed or heavily discounted VentZ franchise territory. Growth Opportunity: Potential to grow into Director of Franchise Operations role or ownership.

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