Customer service coordinator jobs in Jersey City, NJCreate job alerts

DME Customer Service Representative – Full-Time / Part-Time Location: Bensonhurst, Brooklyn A well-established Durable Medical Equipment company is seeking a reliable and detail-oriented Customer Service Representative to join our team. Responsibilities include (but are not limited to): Answering phones and assisting patients with orders Verifying insurance eligibility and coverage Requesting and following up on medical authorizations Coordinating with doctor’s offices and insurance companies Maintaining accurate records and documentation Providing excellent customer service in person and by phone Requirements: Prior experience in DME, healthcare, or insurance verification preferred Basic computer skills and strong communication abilities Ability to multitask and work in a fast-paced environment Job Types: Full-time, Part-time Pay: $17.00 - $22.00 per hour Expected hours: 20 – 40 per week Shift: 4 hour shift 8 hour shift Day shift Morning shift Work Location: In person

Bilingual Customer Service Representative / Front Desk Associate (Spanish-English) Company: TAXVANCE
Location: [Your Location]
Reports To: Office Manager 📋 Job Summary: TAXVANCE is seeking a friendly, organized, and bilingual (Spanish-English) Customer Service Representative / Front Desk Associate to serve as the first point of contact for our clients. This individual will be responsible for welcoming clients, managing appointments, answering inquiries, and supporting our tax preparation and financial services team. 🔑 Key Responsibilities: 🛎️ Front Desk & Client Support: - Greet clients in person, by phone, and via email with professionalism and warmth. - Answer client inquiries about tax services, document requirements, and appointment scheduling in both English and Spanish. - Manage incoming calls, route messages, and provide accurate information. 📑 Administrative Support: - Schedule, confirm, and manage appointments. - Collect and verify client documentation for tax preparation. - Maintain accurate client records and data entry into our system. 💬 Bilingual Communication: - Translate documents and verbal communication between clients and staff when necessary. - Assist Spanish-speaking clients in understanding tax documents, procedures, and service options. 🤝 Office Coordination: - Maintain a clean, organized, and welcoming front office environment. - Support the tax preparers and management team with clerical tasks as needed. - Ensure confidentiality and security of client information in accordance with company policies and federal regulations. 📌 Qualifications: - High school diploma or equivalent (Associate’s degree preferred) - Fluent in both English and Spanish (spoken and written) - Prior customer service or front desk experience, preferably in a financial, tax, or office setting - Strong communication, organizational, and problem-solving skills - Proficient in Microsoft Office and basic office equipment - Friendly, professional demeanor with a customer-first attitude 💵 Compensation & Benefits: - Competitive hourly wage (based on experience) - Paid training - Seasonal and year-round employment opportunities - Opportunities for advancement within TAXVANCE

We are seeking a friendly, confident, and energetic Customer Service Representative to join our team and serve as the face of our double-decker tour bus service. This is a front-line role that requires strong communication skills, problem-solving abilities, and a passion for delivering excellent customer experiences. Key Responsibilities: Greet and assist customers at major pickup locations (e.g., Battery Park) Resolve issues in real time, including ticket confusion, missed buses, and tour-related concerns. Make clear announcements on the bus when needed, including directing passengers when to exit. Communicate with the dispatch and driver team to coordinate boarding, delays, and reroutes. Maintain a professional and calm presence during high-traffic times and tourist surges. Handle occasional complaints with empathy and ensure guest satisfaction. Qualifications: Strong communication and interpersonal skills – must be comfortable speaking to large groups and resolving conflicts. Fluent in English (multilingual a plus – especially Spanish, French, or Chinese). Experience in customer service, tourism, or hospitality preferred. Able to move quickly, board buses, and stand for extended periods. Reliable, punctual, and team-oriented with a great attitude. Schedule: Flexible shifts available, including weekends and holidays. Full-time and part-time roles offered. Compensation: Competitive hourly rate + bonus potential based on performance.

Role Overview: At Rose Bakery, the Head Chef/Café Manager is responsible for overseeing both the Front of House and Back of House operations, as well as the retail side of the café. This role involves creating and executing daily savory and pastry menus, sourcing ingredients, managing the team, handling customer service, coordinating and catering events, and overseeing recruitment and training. Additionally, the role ensures all health and safety regulations are met. ** Key Responsibilities:** - Construct menus with new or existing culinary creations, ensuring the variety and quality of servings. - Manage our retail program. Overseeing and sourcing products to carry within the café. - Fully in charge of recruitment and training. - Comply with nutrition, sanitation, and safety regulations in accordance with local law. - Responsible for sourcing and placing food and non-food orders. - Ensuring all menus and ingredient selections are in accordance with the Rose Bakery philosophy and standards. - Meeting/exceeding sales goals and adhering to strict food and non-food budgets. - Planning and coordinating events within Dover Street Market New York. - Taking charge of the catering business from start to finish, including developing menus, pricing, and invoicing. ** Key Skills:** - A highly motivated individual able to converse with all levels, both internally and externally. - Self-starter, able to set the standard by their own professionalism and attitude. - Must be energetic, self-motivated, self-organized, and a team player. Willing to do whatever it takes to get the job done. - Decisive, structured, and organized, with a keen eye for detail. - Punctual, possesses excellent time management skills. - Flexible, adapts to ever-changing needs of the business. - Possesses an enthusiasm and a passion for the Rose Bakery philosophy. ** Key Requirements:** - 4+ years’ experience managing both BoH and FoH teams in a café or restaurant setting. - Outstanding communication and leadership skills. - Capable of multi-tasking while maintaining a high attention to detail. - Flexible to the needs of the business. - Ability to lead recruitment, training, and development of bakery staff. - Knowledge of proper timekeeping and payroll procedures. - Ability to stand for prolonged periods of time.

**About Marketsheer:** Marketsheer is a fast-growing, dynamic company focused on delivering top-tier experiences to clients and customers alike. We believe in combining excellence with hospitality, creating an environment where guests feel welcomed and valued—and where employees thrive. Position Overview: We are seeking a friendly, confident, and organized Host / Floor Manager to join our team. This role is a hybrid of hospitality and leadership. You'll be the face of our space, greeting guests, managing floor operations, and ensuring an exceptional overall experience. Key Responsibilities: - Greet and welcome guests with professionalism and warmth - Oversee daily floor operations to ensure smooth workflow - Manage reservations, waitlists, and guest seating - Lead and support front-of-house team members during service - Resolve guest concerns or complaints with poise and positivity - Coordinate with kitchen and service teams to ensure timely service - Maintain cleanliness, ambiance, and safety of the floor - Train, mentor, and guide junior staff members as needed - Report operational updates or incidents to upper management Qualifications: - Proven experience in a hospitality or customer service role - Prior supervisory or team leadership experience preferred - Excellent communication and interpersonal skills - Ability to stay calm under pressure and manage multiple priorities - Strong attention to detail and organizational skills - A passion for creating memorable customer experiences - Flexible availability (evenings, weekends, or holidays may be required) What We Offer: - Competitive pay ($25–$30/hr depending on experience) - A supportive and energetic work environment - Opportunities for growth and advancement - Training and development programs - Employee perks and team events Apply now and become part of the Marketsheer team where leadership meets hospitality!

We are seeking a dynamic and experienced General Manager to lead the opening and operation of our new restaurant. You will be responsible for overseeing all daily operations, ensuring an exceptional customer experience and meeting quality standards. Main Responsibilities: - Coordinate and direct the opening and closing of the restaurant, including hiring and training staff. - Manage daily operations: kitchen, customer service, inventory, and finances. Ensure compliance with hygiene, safety, and local regulations. - Implement the existing menu, optimizing processes for efficiency and quality. - Develop strategies to attract and retain customers. - Manage budgets, suppliers, and financial reports. - Resolve operational issues and maintain a positive work environment. Requirements: - Previous experience as a manager in a restaurant or similar business. - Leadership and team management skills. - Knowledge of cost control and inventory management. - Excellent communication and conflict resolution skills. - Flexible hours, including weekends. Does this description seem fine to you, or do you have any adjustments you'd like, such as specific requirements or tone?

We are seeking an organized Appointment Coordinator to join our team. The ideal candidate will play a crucial role in supporting Asian speaking clients, outreaching and scheduling field service appointments and collecting /verifing data to ensure a smooth flow of operations and provide excellent customer service. NO SELLING! This position requires strong administrative skills, familiarity with medical terminology, and the ability to handle multiple tasks efficiently in a fast-paced environment. Duties Outreach and Schedule appointments Handle incoming calls and inquiries with professionalism, providing information and collectaing information. Maintain accurate documentation. Utilize computerized systems for appointment scheduling and management. Conduct follow-up calls to remind patients of upcoming appointments or necessary documentation. Qualifications Familiarity with medical terminology and coding practices is highly desirable. Strong organizational skills with the ability to manage multiple tasks simultaneously. Proficient in using computer systems for scheduling and record keeping. Excellent communication skills, both verbal and written, to interact effectively with patients and staff. Ability to work independently as well as part of a team in a dynamic environment. We look forward to welcoming an enthusiastic Appointment Coordinator who is committed to enhancing patient experiences through effective appointment management. Job Type: Temporary Pay: $16.50 - $17.00 per hour Expected hours: 20 – 40 per week Benefits: Work from home Work Location: Remote

Are you a spirited individual with a passion for hospitality, a talent for mixology or food service, and a commitment to creating unforgettable guest experiences? We're looking for dynamic and skilled Bartenders and Food Servers to join our team and elevate every moment at our establishment. If you're outgoing, service-driven, and thrive in a fast-paced environment, we want to hear from you. Bartender Responsibilities: Mixology Mastery: Craft a variety of classic and creative cocktails, ensuring every drink is beautifully presented and expertly made. Guest Interaction: Engage guests with friendly conversation, take drink orders, and offer personalized recommendations. Bar Operations: Maintain a clean and organized bar, restock supplies, and ensure all equipment is sanitized and functional. Promotions & Sales: Actively promote daily specials, events, and seasonal cocktails to maximize guest enjoyment and drive revenue. Cash Handling: Manage tabs, process payments accurately, and handle transactions responsibly. Collaboration: Work closely with servers, kitchen staff, and management to ensure smooth service. Regulatory Compliance: Follow all alcohol service laws and safety policies to promote a responsible drinking environment. Food Server Responsibilities: Guest Service Excellence: Greet customers warmly, take accurate food and beverage orders, and ensure timely delivery. Menu Knowledge: Understand menu offerings, ingredients, and preparation styles to confidently answer questions and upsell when appropriate. Order Coordination: Collaborate with the kitchen and bar teams to ensure order accuracy and efficient service. Table Management: Monitor tables for guest satisfaction, refill drinks, clear dishes, and address needs proactively. Cleanliness & Sanitation: Maintain a clean dining area, follow hygiene protocols, and ensure all health regulations are upheld. Cash & POS Handling: Accurately handle bills, payments, and record-keeping using POS systems. Qualifications (Applicable to Both Roles): Experience: Minimum 2–5 years of experience in a similar role; bartenders must have prior experience in high-volume bar settings. Skills: Strong interpersonal skills, multitasking abilities, and a passion for delivering top-notch customer service. Knowledge: Familiarity with drink recipes, food pairings, current hospitality trends, and safety standards. Work Ethic: Reliable, punctual, team-oriented, and able to maintain professionalism in a fast-paced environment. Availability: Flexible to work evenings, weekends, and holidays. Why Join Us? A vibrant and supportive work culture Opportunities to grow within a dynamic hospitality team Be part of a place where your energy, skills, and personality will shine

Job Title: Business Office Coordinator Location: Flatbush YMCA Employment Type: Full-Time About Us: The Flatbush YMCA is a vital part of the Brooklyn community, committed to promoting youth development, healthy living, and social responsibility. We provide a range of programs and services that enrich the lives of individuals and families. Job Summary: The Business Office Coordinator is responsible for supporting the daily financial, administrative, and operational functions of the Flatbush YMCA branch. This role ensures efficient office procedures, accurate financial transactions, and strong internal communication to help the branch run smoothly. Key Responsibilities: Oversee daily office operations and administrative support. Process and reconcile membership, program, and financial transactions. Maintain accurate records of accounts receivable, accounts payable, and payroll information. Monitor and track budget performance, expenses, and revenue reports. Provide excellent customer service to members, guests, and staff regarding membership accounts and billing inquiries. Prepare financial reports, bank deposits, and other documentation as required. Ensure compliance with YMCA policies and procedures regarding cash handling, data security, and recordkeeping. Coordinate supply orders, vendor communication, and office equipment maintenance. Support Human Resources processes including onboarding paperwork, staff records, and timesheet management. Assist in the coordination of events, trainings, and branch meetings as needed. Qualifications: Associate's degree in Business Administration, Accounting, or related field preferred. Minimum of 2 years’ experience in office administration, bookkeeping, or business operations. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and financial software. Strong organizational, communication, and customer service skills. Ability to multitask, meet deadlines, and manage priorities effectively. Familiarity with YMCA operations and systems is a plus. What We Offer: Competitive salary and benefits package. Access to YMCA programs and services. Opportunities for professional development and career growth. A collaborative and mission-driven work environment.

Bilingual Staffing Coordinator for Home Care Agency (Ridgefield) (Ridgefield) A Joy Home Care LLC Home Care Agency in Ridgefield NJ looking for a Coordinator(Office work). Prefer Minimum 2yrs Experience. No experience applicant will be trained!! Permanent position. Bilingual a must(Spanish/English). Excellent customer service. Google Drive. HHAexchange software. Job Responsibilities: Document all changes and occurrences for Patients and Aides on a daily basis. Ensure all patients are receiving services. Responsible for scheduling and assigning Home Health Aides to patient's homes. Controls and monitors schedule changes. Ensure that services are provided as prescribed by the client's plan of care. Communicate with patients and aides to ensure they satisfied with care provided. Qualifications: Organized and detail oriented Excellent communication skills Availity to multitask Office Hours: Mon-Fri am9:00-pm5:00

Executive Assistant Responsibilities: - Manage the CEO’s emails and calendar; schedule meetings with clients and city agencies. - Screen, prioritize, and respond to communications from stakeholders including clients and team members. - Coordinate meetings, prepare agendas, take minutes, and ensure timely follow-ups. - Attend meetings with the CEO, take detailed notes, draft meeting summaries for the CEO’s review, and ensure action items are tracked and completed. - Utilize experience with Department of Buildings and other city agencies’ processes to resolve inquiries and support CEO project coordination. - Maintain confidentiality of sensitive information and uphold a high level of professionalism. - Assign projects to project managers and route emails to the appropriate team members. - Research and coordinate webinars and networking events that the CEO should attend. - Conduct research and provide information to support project execution and informed decision-making. - Provide general administrative support to the CEO to ensure efficient time and task management. Office Management Responsibilities: - ** ** Answer office phone calls, take accurate messages, and route inquiries appropriately. - Maintain and update project information in the company’s CRM system (Bitrix24). - Oversee office supply inventory and coordinate maintenance of office equipment. - Prepare internal reports, correspondence, and documentation for the CEO and weekly team meetings. - Collect and log incoming mail daily. - Organize team celebrations and office events. - Assist in onboarding new employees, including workstation setup and preparation of orientation materials. ** Experience Requirements** - Minimum of 2 years of experience as an executive assistant or in an office management role. - Prior experience working with city agencies such as the Department of Buildings (DOB), with knowledge of relevant processes and filings. - Demonstrated ability to handle multiple priorities and operate effectively in a fast-paced environment. - Strong written and verbal communication skills, with experience interacting with senior-level stakeholders. - Proven ability to manage confidential information with discretion and professionalism. ** Education and Qualifications** - Bachelor’s degree in Business Administration, Management, or a related field (preferred). - Proficient in Microsoft 365 applications, including Outlook, Excel, and Teams. - Experience with project management tools and CRM software (Bitrix24 preferred). - Tech-savvy and a quick learner with the ability to adapt to new systems and tools. - Highly organized, detail-oriented, and solutions-driven, with a strong customer service mindset. Type of Work: Full-Time, In-Office Schedule: 9 AM to 5 PM, Monday to Friday

About Us: At Skyline Strategies, we’re building a team that’s as passionate about people as we are about performance. We’re a growing marketing company committed to innovation, collaboration, and cultivating talent. Now, we’re looking for a driven, energetic individual to join us as an Entry-Level Recruiter and help shape the future of our workforce. What You’ll Do: As an Entry-Level Recruiter, you’ll play a key role in identifying and attracting top talent. You don’t need previous recruiting experience—just a people-first mindset, strong communication skills, and a willingness to learn. Your responsibilities will include: Assisting with sourcing and screening candidates through job boards, social media, and other channels Coordinating interviews and managing candidate communications Supporting hiring managers throughout the recruitment process Maintaining accurate records in our applicant tracking system (ATS) Helping to promote our employer brand across various platforms Learning and growing under the guidance of experienced recruitment professionals Who You Are: A recent graduate or early-career professional with a passion for working with people An excellent communicator, both written and verbal Highly organized and able to manage multiple priorities Eager to learn and grow in a fast-paced environment Comfortable using technology and social media platforms Bonus if you have: Internship or customer service experience Familiarity with LinkedIn or applicant tracking systems What We Offer: Competitive salary and benefits package On-the-job training and mentorship Opportunities for career advancement A collaborative, supportive team environment Hybrid or remote work flexibility (if applicable)

Position Summary: We are seeking a reliable and professional Security Guard to join our team. You will be the first point of contact for customers, responsible for maintaining a safe environment, checking IDs for age verification, monitoring security cameras, and assisting with entry protocol. Responsibilities: Greet and welcome customers in a friendly and professional manner Verify customer age and ID before entry (21+ only) Monitor live security camera feeds and report suspicious behavior Maintain a visible presence to deter theft and ensure safety Enforce store policies and procedures related to security Respond to emergencies or disturbances professionally and promptly Coordinate with dispensary staff to manage customer flow Report any security incidents or issues to management Requirements: Valid New York State Security Guard License High school diploma or equivalent Previous experience in security or customer service preferred Excellent communication and observational skills Professional appearance and demeanor Must be 21 years of age or older Strong physical presence and ability to remain alert and assertive in high-traffic environments Capable of performing routine security tasks that may involve standing, walking, or occasional physical intervention Schedule: Flexible shifts including weekdays, weekends, and evenings