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Customer service coordinator jobs in Orange, New JerseyCreate job alerts

  • Customer Service & Office Assistant
    Customer Service & Office Assistant
    27 days ago
    Full-time
    Newark

    Full job description Job Overview The Office Assistant / Customer Service Representative supports daily office and customer service operations within our rigid box manufacturing plant. This role is responsible for assisting with shipment processing, inventory data entry, and customer communication. The position will collaborate regularly with the Customer Service Manager to stay aligned on customer needs, shipment coordination, and operational updates while also supporting general administrative functions. Responsibilities Enter and maintain inventory data to generate accurate inventory reports Process and coordinate FedEx and UPS shipments, including preparing labels and tracking shipments Provide customer service by responding to emails and phone calls in a timely and professional manner Assist customers with order status, shipment tracking, and general inquiries Perform general administrative and clerical duties to support office operations Collaborate with the Customer Service Manager to ensure customer requests and operational needs are handled efficiently Experience Prior office experience, front desk operations, or administrative experience is preferred Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook) Excellent organizational skills with the ability to multitask effectively Strong basic math skills and attention to detail Bilingual abilities are highly valued to serve diverse client needs Pay: $20.00 - $22.00 per hour Benefits: 401(k) Dental insurance Health insurance Vision insurance Work Location: In person

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  • Administrative Assistant NJ
    Administrative Assistant NJ
    5 days ago
    $20 hourly
    Full-time
    Roselle

    The Cannabis Philosophy is a manufacturer of a full line of products. We are seeking a dedicated and organized Assistant to join our team. The ideal candidate will possess strong customer service skills, be proficient in office management tasks,( knowledge of the Metrc software is a big plus) and have an upbeat and positive personality. This role involves supporting daily operations, managing front desk responsibilities, and ensuring smooth communication within the office. The Administrative Assistant will play a key role in maintaining an efficient work environment and providing exceptional service to clients and staff. Responsibilities Utilize computer literacy to create documents, spreadsheets, and presentations as required. Assist in maintaining inventory of office supplies and ordering when necessary. Greet visitors and manage front desk operations with professionalism and courtesy. Handle incoming calls, emails, and correspondence with excellent phone etiquette. Maintain organized filing systems and assist with clerical duties as needed. Support office management tasks including scheduling appointments, managing calendars, and coordinating meetings. Provide support to staff when applicable, enhancing communication across diverse populations. Collaborate with team members to ensure efficient workflow and address any administrative needs. Requirements Proficient in computer applications including Quick Books, Microsoft Office Suite (Word, Excel, PowerPoint). Excellent organizational skills with attention to detail. Cannabis business experience is a plus. Proven experience in an administrative or clerical role is preferred. Strong customer service skills with the ability to interact positively with clients and colleagues. Experience in office management practices is a plus. Strong phone etiquette and communication skills are essential for this position. Join The Cannabis Philosophy where your contributions will be valued, and your professional growth supported! Job Type: Full-time Pay: $20.00 per hour Expected hours: 40 per week Schedule: 8 hour shift Work Location: In person

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  • Office Administrator
    Office Administrator
    25 days ago
    $16–$20 hourly
    Part-time
    Union

    We are a growing HVAC/R company servicing commercial and residential clients throughout North Jersey, New York City, Staten Island, and surrounding areas. We are looking for a highly organized and motivated Office Administrator/Dispatcher to help manage daily operations and support our field technicians. Responsibilities • Schedule and dispatch technicians to service calls and preventative maintenance visits, • Answer phones and communicate professionally with customers, vendors, and property managers, • Create and manage work orders, invoices, and service tickets, • Follow up on estimates, approvals, and customer updates, • Coordinate with technicians regarding scheduling, materials, and job statuses, • Maintain organized records for invoices, COIs, maintenance agreements, and service reports, • Assist with accounts receivable/accounts payable tasks, • Update systems such as ServiceChannel, Corrigo, or customer portals when needed, • Support general office operations and administrative tasks Qualifications • Previous administrative, dispatching, or office experience preferred, • HVAC, construction, or service industry experience is a plus, • Strong communication and customer service skills, • Highly organized with strong multitasking abilities, • Ability to work in a fast-paced environment, • Proficient with email, Microsoft Office/Google Workspace, • Experience with invoicing and scheduling software is a plus

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  • Catering Staff
    Catering Staff
    25 days ago
    $20–$26 hourly
    Full-time
    Central Ward, Newark

    We are seeking a dynamic and organized Popup Food Catering Event Coordinator to oversee and execute catering events, ensuring exceptional guest experiences. This role involves going to various corporate offices, setting up, and serving guests build your own poke bowls. Size of popup events vary and can be as small as 60 meal events or as large as 160 meal events. These events are usually held during lunch time and may be located in New York City, New Jersey, and surrounding areas. Smaller events may only be one person, while larger events will have 2 or more people. You must possess a valid driver’s license. This role involves coordinating all aspects of food service for various events, from small gatherings to large-scale functions. The ideal candidate will possess strong event planning, customer service, and organizational skills, with a passion for hospitality and culinary presentation. The position offers an exciting opportunity to work in a fast-paced environment, managing multiple events while delivering outstanding service and memorable experiences. There are two restaurants that you would be supporting that are located in Newark and Montclair, NJ. Duties Plan and coordinate catering events, including menu selection, setup, and execution Manage event logistics, including venue arrangements, staffing, and equipment needs Develop marketing strategies to promote catering services through various channels Oversee event marketing efforts to attract new clients and maintain existing relationships Ensure all events adhere to budget constraints while maintaining high-quality standards Provide excellent customer service by addressing client inquiries and resolving issues promptly Collaborate with kitchen staff, servers, and vendors to ensure smooth event operations Manage time effectively to meet deadlines for multiple concurrent events Conduct post-event evaluations to gather feedback for continuous improvement Requirements Proven experience in event planning, catering, hospitality, or related fields such as banquet management or restaurant/hotel experience Exceptional customer service skills with a focus on guest satisfaction Effective communication skills for liaising with clients, vendors, and team members Ability to work independently and as part of a team in a fast-paced environment Flexibility to adapt to changing priorities and client needs in a dynamic setting A valid driver's license is required. Must be comfortable driving in New York City and surrounding areas. Must be punctual This role is ideal for someone passionate about hospitality and culinary arts who thrives on creating memorable event experiences. The successful candidate will demonstrate professionalism, creativity, and excellent interpersonal skills to excel as a Popup Food Catering Event Coordinator. Pay: $20.00 - $26.00 per hour Application Question(s): Do you have a valid driver's license? Ability to Commute: Newark, NJ 07102 (Required) Work Location: In person

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  • Food Rescue & Distribution Manager
    Food Rescue & Distribution Manager
    1 month ago
    $22–$26 hourly
    Part-time
    Clifton

    At The Food Brigade, we are committed to reducing food insecurity and food waste by connecting communities with fresh, nutritious food and supportive services. The Food Rescue & Distribution Manager plays a vital role in advancing this mission by leading the coordination of food rescue efforts and Mobile Farmer’s Market (MFM) distributions. This position ensures that high-quality food reaches those who need it most while fostering community engagement and access to essential resources. Key Responsibilities: • Lead and manage food rescue operations, including identifying and securing food suppliers, • Maintain ongoing communication and coordination with vendors to schedule and execute pickups, • Develop and manage distribution schedules to ensure consistent, equitable food access, • Monitor inventory levels and ensure adequate supply, quality, and product variety, • Plan and prepare inventory for each distribution and stock the Mobile Farmer’s Market accordingly, • Assist in and co-manage all MFM distributions alongside the Driver, • Register new clients on-site and provide outreach at remote distribution locations, • Connect clients with additional services, including brick-and-mortar assistance and wraparound support programs, • Support warehouse operations, including inventory handling and organization, • Routinely lift and move 35-50 pounds unassisted, • Use a pallet jack, pallet stacker, hand truck, • Drive a cargo van, box truck, and Mobile Farmer’s Market as needed, • Conduct food pickups from suppliers/donors and delivery to our multiple locations, and ensure safe transport and handling procedures, • Prepare and deliver weekly reports to the Executive Director Collaboration: • Work closely with the Executive Director and Operations Director to support program goals and operational effectiveness Requirements: • Background check required, • Clean driving record required, • Commitment to mandatory in-house training and continuing education, including Food Handler Safety Certification, customer service, and de-escalation practices Preferred Qualifications (not required): • Experience in food rescue, food distribution, logistics, or supply chain operations, • Background in nonprofit, community outreach, or social services, • Experience working with diverse and underserved populations, • Strong organizational and problem-solving skills in fast-paced environments, • Ability to operate box trucks or similar commercial vehicles

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  • Retail Assistant Manager
    Retail Assistant Manager
    2 months ago
    Full-time
    East Orange

    Join our dynamic retail team as a Assistant Manager of a 100 year old health food store. Become a vital leader in delivering exceptional customer experiences! In this energetic role, you will oversee daily store operations, manage a dedicated team, and ensure that sales goals are met through effective management, merchandising, and customer service. Your leadership will inspire staff, optimize inventory control, and foster a welcoming environment that keeps customers coming back. This paid position offers an exciting opportunity to develop your management skills while making a tangible impact on store success. Duties Lead and supervise retail staff to ensure outstanding customer service and smooth store operations Manage inventory levels through purchasing, stock replenishment, and inventory control to maximize sales opportunities Oversee cash handling procedures, cashiering activities, and POS (Point of Sale) systems to ensure accuracy and security Coordinate merchandising efforts including pricing strategies, product displays, and promotional marketing initiatives Supervise shift management, scheduling, and employee orientation to maintain optimal store coverage Monitor sales performance using retail math principles; analyze reports to identify growth opportunities and address challenges Skills Proven management experience in retail or health food store environments with supervising responsibilities Strong leadership skills with the ability to motivate teams and foster a positive work environment Excellent communication skills; fluent or bilingual abilities are highly valued for engaging diverse customer bases Skilled in negotiation, purchasing, inventory management, and retail math for effective store operations Proficient in POS systems, cash handling procedures, and retail sales techniques including wireless sales where applicable Have a knowledge of natural supplements and herbs. Knowledge of merchandising, stock management, pricing strategies, and marketing initiatives to boost store performance Embark on a rewarding career path where your leadership drives success! We’re committed to supporting your professional growth through comprehensive training & development programs. If you thrive in family environments with a passion for retail excellence—this is the perfect opportunity for you!

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