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Job DescriptionCompany Description At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, over 50 stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we’re working better, smarter and faster than ever—and setting our sights even higher. We’re building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other’s passions and curiosity, take risks, try new things and believe that every new day brings opportunities for growth. Job Description We are currently seeking a Sales Support Specialist to join our team. This role sits at the intersection of Sales Operations and Customer Success, driving seamless customer rollouts, white-glove installation experiences and operational excellence. You will partner closely with Sales and cross-functional teams to manage customer projects end to end—ensuring every deployment is executed smoothly, efficiently and with a premium-service mindset. A day on the job looks like this: • Support day-to-day Sales Operations by collaborating with Inside and Outside Sales to plan, coordinate and execute customer rollouts and project-based engagements, • Serve as the primary point of contact for white-glove customer projects, acting as the operational liaison between customers, Sales, Installation, Logistics and internal stakeholders to deliver a seamless, high-touch experience, • Own the execution of assigned sales territories and customer projects, proactively managing timelines, inventory readiness, logistics and installation coordination to ensure successful outcomes, • Coordinate customer deployment and installation projects from order through completion, ensuring all requirements are met and service expectations are exceeded, • Anticipate and resolve risks or issues by working cross-functionally to maintain momentum and minimize disruption to customer projects, • Maintain clear, professional communication with customers and internal teams through written and verbal correspondence, ensuring alignment and transparency throughout the project life cycle, • White-glove rollout and installation coordination, • Customer project and deployment management, • Expedited freight and logistics coordination, • Issue resolution and cross-functional problem solving, • Customer rollouts are delivered smoothly, on time and with minimal escalation, • Installations reflect a true white-glove experience, • Sales teams are supported by strong operational execution, • Customers feel informed, supported and confident at every stage of their projectQualifications Got the skills and experience? Here’s what we’re looking for: • 3+ years of experience in sales operations, customer success, project coordination or a related customer-facing operational role, • Proven experience managing customer rollouts, deployments or installation-based projects with multiple stakeholders, • Strong understanding of white-glove service delivery and high-touch customer experiences, • Demonstrated ability to coordinate cross-functional teams including Sales, Logistics, Installation and Operations, • Excellent organizational and project management skills with the ability to manage multiple initiatives simultaneously, • Strong written and verbal communication skills, with experience communicating directly with customers and internal teams, • Ability to proactively identify risks, solve problems and drive resolutions with minimal escalation, • Experience with inventory management, order processing or logistics coordination preferred, • Comfortable working in fast-paced, deadline-driven environments while maintaining attention to detail, • Proficiency with CRM systems and Microsoft Office (Excel, Word, Outlook), • Commitment to ensuring an impeccable, end-to-end customer experience, with a strong focus on service quality, attention to detail and customer satisfaction throughout the project and installation life cycle Additional Information And here’s our end of the bargain! At Lakeshore, we pay local market wages for employees that reside within Los Angeles and Orange Counties. For this position, new employees joining Lakeshore who live within Los Angeles and Orange Counties are typically brought into the organization at an hourly rate between $26-$30 depending on relevant experience & skillset. This range is indicative of projected hiring range. The annual base compensation will take into account each candidate's relevant experience, location, and skillset. • Bonus eligible, • Paid leave for new parents to support work/life balance and family bonding, • Excellent medical/dental and vision coverage—EPO, PPO and HSA, • 401(k) retirement plan with company contribution (because you will retire someday), • Flexible benefits—choose what you like, ignore the rest, • On-site preschool for our employees’ children, • On-site employee gym for all levels/fitness needs, • Generous employee discount We know we couldn’t do the extraordinary things we’re doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work—it’s a great experience to be part of. Day in and day out, we give everything we’ve got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we’re constantly on the lookout for people to join us. So if you’re a down-to-earth professional who shares our desire for making a difference, we’d love to hear from you. To learn more about Lakeshore, visit Equal Employment Opportunity Policy People are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent—not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. If things aren’t equal, we all lose. To learn about how we collect and use Applicant information, please visit our Employee/Applicant Privacy Policy. Lakeshore is an E-Verify employer. We use E-Verify to confirm the employment eligibility of all newly hired employees. Please see the E-Verify Participation Poster and Know Your Rights Poster in English and Spanish for more information. INDRLL1

Job DescriptionDescription: Title: Medical Assistant Base Salary Range: $23.00 Hourly - plus benefits FTE: Full-time, Non-Exempt Seeking for a skilled and dedicated Medical Assistant who wants to make a difference in our community. We want to hear from you if you thrive in a fast-paced, caring, and compassionate environment! Our Mission: The Mission of South-Central Family Health Center is to improve the quality of life for the diverse Community of inner-city Los Angeles by providing affordable and comprehensive health care and education in a welcoming and multicultural environment. To lead the way in health care in South Los Angeles, as the premier provider and employer of choice offering comprehensive, high quality, affordable, efficient, and culturally responsive services. General Summary: The Medical Assistant will provide direct and indirect support to the provider in the delivery of patient care. Including, but not limited, to taking patient’s vitals, placing patients in exam rooms, assisting providers with procedures, following-up on provider’s orders (labs, referrals, etc.), and ensuring that providers have all needed supplies. Medical Assistants should demonstrate knowledge of NextGen Electronic Health Record (EHR) system. The ideal candidate will have to perform some of the following essential duties. • Demonstrates the skills, initiative, exertion, drive, demonstrated self-improvement, productivity, • Prepare patient charts prior to visits and accompany the provider during the visit, transcribing visit notes and assisting with documentation related to vitals, medical history and care plans, • Transcribe handwritten progress notes into electronic health record system, • Transcribe patient orders, including but not limited to laboratory tests, radiology tests, medications, etc., • Records patients' medical history, vital statistics, or information such as test results in medical records, • Ensure labs, imaging, and specialist reports are available in the EHR (NextGen, Epic, etc.), • Flag gaps in care (immunizations, screenings, chronic disease measures per UDS/HRSA), • Verify demographics, insurance, and preferred pharmacy., • Review Social Determinants of Health (SDOH) questionnaires, • Administers injections and diagnostic test/referrals as ordered, including immunizations, completing lab requisitions and other services ordered by the provider, • Conduct evidence-based screenings (PHQ-9, GAD-7, fall risk, smoking, alcohol, food insecurity, etc.), • · Performs diagnostic and laboratory tests including but not limited to audiometry, Snellen, EKG, urine dip, hemocue hemoglobin, etc., according to SFCHC competency standards, • Assures efficient patient flow with ongoing assessment of provider schedule, and working with other staff to minimize patient waiting time, • Assist during visit (POC tests, chaperone, documentation support), • All medical forms are completed accurately by day’s end and entered into day folder, • High School Diploma or equivalent required, • Medical Assistant Certificate required, • Must have minimum of 4 to 6 years or more clinical front and back-office experience., • Excellent written, oral and customer service skills with patients, visitors, and staff, • Excellent interpersonal, organizational, and project management skills, • Strong charting/documentation skills., • Must be detailed orientated. As a team member at South Central Family Health Center, you’ll enjoy competitive wages and generous benefits: • Benefits: Health Care, Dental, Life Insurance, • 403 (b) Retirement plan, • Education Reimbursement, • Career development: Entry-level employees have opportunities to work in management, HR or other areas of the company Requirements:

Job Description Are you looking to grow? So are we! Hector Gonzalez- Farmers Insurance Agency in SANTA ANA, California, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Commercial Insurance Account Manager. In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you, apply today! Benefits Annual Base Salary + Bonus Opportunities Flexible Schedule Hands on Training Dental Insurance Vision Insurance Life Insurance Responsibilities • Meet new business production goals and objectives as established., • Develop insurance quotes, make sales presentations, and close sales., • Process customer policy change requests., • Handle all incoming claim calls from customers and follow-up., • Document each customer contact in eAgent., • Immediately greet all customers, entering the office, in a friendly and helpful manner., • Ask each customer for referrals and explain our referral program., • Treat each customer contact as a cross and up-sell opportunity including financial products., • Verify phone numbers, addresses and email addresses with each customer contact and update customer information., • Answer incoming phone calls on the first ring., • Return all phone messages promptly., • Share training and education knowledge and expertise with team members., • Maintain knowledge of new products and services., • Generating insurance quotes., • Provide exceptional customer service and support., • Develop and maintain client relationships., • Obtain prospects information such as name, address, vehicle information and enter into quote sheets., • Maintains phone time or sales quotas as determined by management., • Grow sales revenue by utilizing phone, email and potential client lists., • Presents and explains insurance policy options based upon prospective client needs and their personalgoals., • Participate in regular team meetings and brainstorming sessions., • Attend training and continuing education courses., • Proficiency to multi-task, follow-thru and follow-up., • Excellent Communication/interpersonal skills., • Must have ability to multi-task., • Prior Sales Experience., • Professional phone etiquette., • Problem-Solving Capabilities., • A Property & Casualty insurance license is required., • Strong work ethic and leadership skills., • Successful sales background., • Be capable of handling customer rejection., • Strong communication and negotiation skills., • Knowledge of sales and marketing principles and strategies. Ability to adapt to change, learn new things quickly, and work in a fast-paced environment. Ability to identify and solve problems, think critically, and make decisions quickly.

Job DescriptionBenefits: • Hiring Bonus, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred., • Bilingual Spanish preferred.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Jose Olguin - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Manage customer inquiries and resolve issues., • Maintain customer records and update information as needed., • Assist with customer retention strategies., • Coordinate with other departments to ensure customer satisfaction.QUALIFICATIONS:, • Communication and problem-solving skills., • Experience in customer service preferred., • Ability to handle high-stress situations calmly., • Bilingual Spanish

Job DescriptionDescription: Under the leadership and direction of the Ruth’s Place Manager, the Case Manager/ Intake Specialist will provide services to homeless transition aged youth (18-24 years old). The Ruth’s Place Case Manager/Intake Specialist will determine eligibility of all clients enrolling with Coalition for Responsible Community Development for services. The Case Manager/ Intake Specialist will be providing case management services to new enrolled clients as needed, answering income phone calls, and providing adequate resources to prospective youths inquiring for homelessness services. ESSENTIAL DUTIES & RESPONSIBILITIES • Certify client documentation as prescribed by LASHA regulations, organize client files, maintain case notes., • Conduct orientations and information sessions to small and large groups., • Coordinate presentations and enrollment of participants with mandatory partners and cross functional teams., • Review enrollment packets for completeness and accuracy., • Determine accurate participant enrollment into the correct and appropriate programs., • Conduct outreach and marketing efforts to promote Ruth’s Place services and programs to increase enrollments. Activities include but are not limited to job fairs, recruitments, community events, places of wordship services or events, partner agencies events, PTAs, school events and more., • Oversee the intake office, provide outreach, resources, intake, and assessment of clients to determine client needs and provide referral services., • Attend meetings and trainings to improve skills and knowledge of best practices in Permanent Supportive Housing and client related services., • Answering inbound calls in timely and courtesy manner, • Knowledgeable and familiar with Homeless TAY Population, • Provide exceptional customer service to new and existing consumers when needed., • Enter client demographic information to HMIS and Salesforce databased system in place as needed., • Maintain contact with partner agencies, when necessary, by email and or follow up with phone calls., • In coordination with the Ruth’s Place team schedule in person assessments and coordinate admission as required, • Expect to work some weekends and flexible to cover other position at the Ruth’s Place when it is short on staff., • In coordination with the Ruth’s Place Manager maintain department and program presentation for information sessions, community outreach activities and inter- department outreach., • In coordination with the Ruth’s Place Manager develop and organize enrollment packets with current and updated forms mandated by LAHSA, • Uphold CRCD’s Mission Statement and 5 Year Strategic Plan, • Attends and participates in Care Coordination Meetings for SPA 6 and various other community meetings., • Represent CRCD/Ruth’s Place at community resource events as needed., • Comfortable working independently and with multidisciplinary team in a fast-paced environment, • Provide linkage to youth to resources such as education, employment. benefits, mental health, crisis bridge housing, transitional housing, • Formulate HSP that identify the youth needs and goals to help them decrease barriers of homeless and obtain housing, education, employment etc., • Enter weekly case notes in HMIS database to document progress in the areas supporting the youth rapid transition to permanent housing., • Complete Monthly Updates with youth to assess progress towards achieving their goals defined in the HSP., • Assist youth with obtaining supporting documents and become document ready for housing., • Comfort with working TAY homeless or at risk of being homeless population., • Knowledge of database management and quality control processes, • Reliable, flexible team player who works well with minimal supervision, who has a good work ethic, and an ability to set and maintain personal boundaries., • Demonstrated ability to work on multiple projects simultaneously, and to meet deadlines., • Demonstrated knowledge of community resources, • Must be flexible, easily to adapt to changing priorities throughout the day., • Must be highly organized and can work within multiple databases at a time., • Reliable transportation: valid driver's license, and car insurance as required by law, as appropriate., • Bilingual in English/Spanish preferred but not required., • Ability to multitask and work within a fast-paced environment., • Ability to effectively utilize computers, various software programs and desk/ cell phones technologies., • Member of the target population a plus This is not a work from home position. This role reports to the office 5 days a week. SALARY $50,000-$55,000 annually BENEFITS CRCD is in the top 10% for excellent benefits for non-profits with an array of benefits available including: • 14 Paid Holidays, • On-Demand training memberships to bolster professional development, • Dental/Vision/ 85% employer-paid & 40% dependent paid Medical Insurance, • 401k eligibility from day one & up to 3% matching after one year, • 529 Educational Savings Plan from Principle, • Flexible Spending Account (FSA), • Short & Long Term Disability, • Accident & Hospital Indemnity, • Whole life insurance with cash benefits, • Identity Theft Protection and Legal Services, • Discount pet insurance through ASPCA

Job DescriptionWe are seeking a client acquisition specialist to join our dynamic sales team. In this role, youll engage directly with customers, providing personalized consultations on Green Energy Solutions and guiding them toward informed decisions to improve their homes. The ideal candidate is driven, personable, and eager to grow in a fast-paced, high-impact industry. If you thrive on building relationships and making a difference, we want to hear from you! Responsibilities • Deliver exceptional customer service, addressing inquiries and resolving issues in both English and/or Spanish., • Build relationships with customers, understand their needs, and recommend tailored solutions., • Meet and exceed sales targets through effective communication and relationship-building strategies., • Stay informed about the latest product offerings and promotions to provide valuable insights., • Collaborate with team members to enhance the customer experience and drive company growth., • Accurately document sales activities and customer interactions.Qualifications, • A background in customer-facing roles (retail, hospitality, personal training, etc.) with a proven ability to connect with people., • Experience working in performance-driven environments with key performance indicators (KPIs)., • Strong communication skills and a passion for growth and continuous learning., • Proven Growth and Future AmbitionsWere on an exciting path toward nationwide expansion, with a bold vision to establish a strong presence across the U.S. by 2026. Our strategic growth is already in motion, with three new locations successfully launched in California, Nevada, and Arizona last year. Led by founders with over 40 years of combined sales experience, we bring industry expertise, proven leadership, and a commitment to empowering our team. Job Type: Full-time Pay: $5,000.00 - $8,000.00 per month Schedule: • 8 hour shiftAbility to Commute:, • North HollywoodWork Location: In person

Job Description Position Description: Under the direct supervision of the Clinic Administrator/Supervisor, the Medical Assistant is a vital member of our care team, responsible for providing essential clinical support. This position primarily assists in delivering direct patient care within the regulatory scope of practice. The Medical Assistant supports healthcare providers by preparing examination rooms and documenting patient information, ensuring smooth operations and optimal patient experiences. This position also upholds patient confidentiality, adheres to regulatory standards, and maintains the highest level of professionalism in healthcare delivery. Principal Responsibilities: • Performs routine (noninvasive) patient care functions as prescribed by licensed healthcare personnel, following established clinic policies and procedures within the defined scope of education, training, and responsibilities., • Collects and records patient data including height, weight, BMI, temperature, pulse, respiration rate, blood pressure, pulse oximetry, and peak flow measurement, according to established policies and procedures., • Performs lab tests, including finger sticks, after receiving appropriate training and verification of competency., • Administers immunizations and medications per provider's order after a licensed healthcare professional verifies the correct medication and dosage., • Performs venipuncture and PPD skin placements, documents the measurement of the PPD skin test, and reports this information directly to the provider or Registered Nurse., • Applies and removes bandages and dressings., • Provides fluoride varnish treatment to patients ages 1 month to 20 years during wellness or medical visits, following approved protocols to prevent dental caries and support preventive health efforts., • Applies principles of aseptic technique and infection control in accordance with established policies and procedures., • Provides basic health information and education to patients following established protocols., • Prepares examination rooms by ensuring cleanliness and stocking necessary supplies., • Accurately documents patient information, medical history, and treatment plans in electronic health record (EHR) systems., • Assists with patient education regarding medications, treatments, and follow-up care., • Coordinates referrals to specialists and diagnostic testing as needed., • Ensures compliance with infection control protocols and maintains a safe, clean environment., • Assists with administrative tasks such as scheduling appointments, answering phones, and verifying insurance information., • Accurately files patients’ lab results, X-rays, EKG results, and other documents after provider review and sign-off., • Participates in staff meetings, including quality improvement sessions, case conferences, and in-service training., • Participates in all safety programs, which may include assignment to an emergency response team., • Administer topical fluoride varnish treatment., • Complete required screening tools., • Log in to Cozeva. Review what the patient is due for, regarding HEDIS measures., • Check daily Rusetta tank., • Adhere to all organizational safety policies, procedures, and regulatory requirements to ensure a safe environment for patients, staff, and visitors., • Participate in required safety and compliance trainings and apply learned practices in daily work activities., • Identify, report, and help mitigate unsafe conditions, incidents, or hazards in the workplace., • Use equipment, tools, and supplies safely and responsibly in accordance with organizational and regulatory standards., • Maintain awareness of infection control, occupational health, and emergency preparedness procedures appropriate to the role., • Adhere to all organizational safety policies, procedures, and regulatory requirements to ensure a safe environment for patients, staff, and visitors., • Participate in required safety and compliance trainings and apply learned practices in daily work activities., • Identify, report, and help mitigate unsafe conditions, incidents, or hazards in the workplace., • Use equipment, tools, and supplies safely and responsibly in accordance with organizational and regulatory standards., • Maintain awareness of infection control, occupational health, and emergency preparedness procedures appropriate to the role., • Performs other duties and tasks as required or assigned., • Participate in JWCH’s customer service training called AIDET on an annual basis., • Demonstrate an understanding of AIDET (Acknowledge, Introduce, Duration, Explanation, and Thank You) to apply in patient encounters or team discussions., • High School Diploma or GED, • Graduation from an accredited Medical Assistant school with a current MA certificate, • Verification of appropriate hours in approved Medical Assistant course to perform venipuncture, • Current BLS certificate from the American Heart Association or American Red Cross, • Strong communication and interpersonal skills, with the ability to interact effectively with patients and healthcare professionals., • Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced environment., • Two years’ experience in an ambulatory clinic preferred Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes: • Medical, Dental, Vision, • Monthly employer-sponsored allowance for assistance with health premiums., • Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses., • Paid time off (vacation, sick leave) and 13 paid holidays., • 401(k) Safe Harbor Profit Sharing plan., • Mileage reimbursement., • Short- and long-term disability plans (LTD/STD). JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.

Job DescriptionDescriptionJob Title: Customer Services Representative Department: Operations - Member Services About the Role: Astrana is looking for a Customer Service Representative to join our fast and growing Dynamic team. This position requires speaking fluent in Spanish. What You'll Do • Answer all daily telephone calls from members, providers, health plans, insurance brokers, collection agents and hospitals, • Collect Elicit information from members/providers including the problem or concerns and provide general status information, • Verify authorization, claims, eligibility, and status only, • All calls carefully documented into Company’s customer service module & NMM Queue system, • Member/Provider Service/Representative assists Supervisor and Manager with other duties as assigned, • Member outreach communications via mail or telephone, • Assist Member appointment with providers, • Resolve walk-in member concerns, • Able to provide quality service to the customers, • Able to communicate effectively with customers in a professional and respectful manner, • Maintain strictest confidentiality at all times, • Specialist termination notifications sent to members, • Urgent Medicare Authorization Approval – Notification to Medicare members, • Transportation arrangement for Medicare & Medi-Cal members, • Outreach Project Assignments INBOUND CALLS:, • Member/Provider/Health Plan/Vendor/Hospital/Broker:, • All calls carefully documented into Company’s customer service module, • Annual Wellness Visit (AWV) – Gift card pick up and schedules, • Appointment of Representative (AOR) for Medicare Members, • Attorney / Third Party Vendor calls, • Authorization status/Modification/Redirection/CPT Code changes/Quantity adds/Explain Denied Auth/Peer to Peer calls/Extend expired auth/Pre-certified auth status/Retro/2ndor 3rd opinion/, • Conduct 3 way conference call to Health Plan with member, • Conference call with Providers – Appointments, DME,, • COVID – 19 related questions (Tests & Vaccines), • Direct Member Reimbursement (DMR), • Eligibility – Demographic changes: Address/Phone/Fax Changes/Name change, • Escalated calls from providers/members, • Health Diary Passport, • Health Source MSO – Assist & arrange inquiries on Eligibility/Change PCP/Benefit with AHMC, • HIPPA Consent – Obtain Member Consent verification, • Inquiries on provider network/provider rosters, • Lab locations, • Member & Provider Complaints/Grievances, • Member bills, • Miscellaneous calls, • Pharmacy – Drug/medication pick up and coverage, • Provide authorization status for Hospital /CM Dept, • Self-Referral Request for Medicare, • Return Mail, • Track Mail Packages/ Certified mail status, • Translations – Spanish / Chinese, • Urgent Care / locations/ operations hours OUTBOUND CALLS: Member/Provider/Health Plan/Vendor/Hospital/Broker:, • Assist Case Management on CCS – age in 21 years for change of PCP from Pediatrics to FP/IM, • Assist Marketing on email inquiries, • Assist PR/ Elig – Members assigned to wrong PCP/with no PCP status, • Assisted UM / Medical Directors on urgent member appointment from escalated cases, • Authorization status response call back, • Benefits – return call once information is obtained / verified, • Complaints/Grievances – return calls once resolution is obtained, • DME – Translation support in Spanish and Chinese to confirm item / appointment set up for DME department, • Eligibility – return call to providers/labs when member is added to system while waiting at the office., • Member bills – return calls once resolution is obtained, • Member Survey – Annually: every 4thquarter, • Outreach project from internals – QCIT, • Resolve walk in members concerns, • Specialist Termination notification sent to members, • Transportation arrangement for Medicare / Medi-Cal members, • Voice mail – return calls back to callers CONCIERGE SERVICES – ESSENTIALS DUTIES AND REQUIREMENTS:, • Assist to contact new members/IPA member transfer on new PCP assignment as needed, • Work group discussions on work status/progress on new member/IPA transfer, • Update call log and provide daily/weekly status as needed, • Facilitate members with complex pre-existing conditions, medications, PCP/SPC network reviews, • Conference call with PCP selection / change, • Help member to identify member bill status, connect provider with on billing and claim submission, • Responsible for experience of the membership associated with new member/IPA transfer, • Responsible for to interact with Health Plan’s Customer Service Team to serve new member/IPA transfer, • Problem Solving complex cases/ brain storm with MS management team for resolution, • High School Diploma or GED, • Experience using Microsoft applications such as Word, Excel and Outlook, • Experience working in customer service, • One year related experience and/or training; or equivalent combination of education and experience, • You are fluent in SpanishYou're a great for this role if:, • This is a remote role. The home office is aligned with your department at 9700 Flair Drive, El Monte, CA 91731, • This position will typically work Monday - Friday from 8:30am to 5:00pm PST.

Job DescriptionPosition Overview State Farm Insurance Agent located in Montebello, CA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Andres Pina - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. Responsibilities • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Work with the agent to establish and meet marketing goals., • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.As an Agent Team Member, you will receive..., • Salary plus commission/bonus, • Valuable experience, • Growth potential/Opportunity for advancement within my agencyRequirements, • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Successful track record of meeting sales goals/quotas preferred, • Excellent communication skills - written, verbal and listening, • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams, • Self-motivated, • Ability to make presentations to potential customers, • Achieve mutually agreed upon marketing goals, • Experience in marketing, • Bilingual - Spanish preferred, • Property and Casualty license (must have currently) This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job Description Customer Service Representative (Bilingual English/Spanish) Union role • Strong Communication, both verbal and written, • Great active listening skills, • Exceptional interpersonal and rapport building skills, • Patience, empathy and professionalism, • Effective time management, prioritization and multitasking skills, • Adaptability and flexibility, • Comfortable working in fast-paced environments, • Basic computer skills, including data entry, website navigation and other software, • Phone skill, including familiarity with complex or multi-line phone systems Minimum Requirements • 1 year Call Center Experience, • Bilingual in English and Spanish, • Handles telephone and face-to-face customer contact at reception desk, • Provide accurate, satisfactory answers to the queries and concerns, • De-escalate situations involving dissatisfied customers, offering patient assistance and support, • Review customer or client accounts, providing updates and information, • Maintain client and member confidentiality, • Mail handling & other clerical duties, • Other duties as assigned Preferred Qualifications • Experience within a Third-Party Administrator, • Medical/Dental/Vision Health Payer experience, • Ability to speak multiple languages Job Type: Full-time Work Setting: In-person, Office

Job Description Overview: The Food Runner is responsible for accurately and efficiently delivering food and beverage orders with a positive and upbeat attitude. Job Requirements: · Must have the ability to communicate clearly and congenially with guests about SAP services, products, programs and events · Must have the ability to communicate verbally with guests and co-workers in English with some understanding of Spanish · Must be able to read and comprehend online orders on mobile device and printed ticket · Must be able to lift and carry fifty (50) pounds, also twist, bend, push, pull, turn and reach · Must be able to stand for entire shift, walk up and down stairs, and walk long distances during the shift · Must have expert knowledge of Santa Anita Park locations in order to accurately and quickly deliver guest orders · Must be able to troubleshoot technology in case device malfunctions in order to maintain constant flow of information · Has superior customer service and problem resolution abilities · Has Food Handler’s card and understands basic hygiene and sanitation · Must maintain a positive and upbeat attitude Job Duties: · Uses handheld technology (mobile) device to fulfill orders · Double checks the order is correct according to the ticket before leaving the food preparation area · Ensures order has all correct utensils, condiments and sides · Assists the Expo in organizing tickets and communicating orders to fulfillment workers · Prepares condiments and stocks pickup/delivery area with correct paper goods, utensils, and other necessary items according to SAP standards · Delivers orders to guests quickly & accurately across multiple SAP locations · Serves as an ambassador by answering questions about the food menu’s, · Assists guests in placing online orders or troubleshooting when out in the field · Resolves guest issues in a timely fashion, or escalates to the appropriate manager · Collects/removes trash and/or empty china from customers as needed · Maintains appropriate health and safety standards according to County codes, guidelines, and SAP standards · Supports other tasks as needed by F&B management

Job Description ???? Now Hiring: Outbound Customer Service Telemarketer (Office-Based) – Sun Valley, CA ???? ???? Department: Sales | Marketing | Cold Calling | Customer Engagement ???? Location: On-site | Sun Valley, CA ???? Schedule: Full-Time | 8-Hour Shifts | Wednesday–Sunday | 9:00 AM–6:00 PM ???? Pay: $20.00–$22.00/hr + Performance Bonuses | Paid Semi-Monthly ???? About the Role: Are you a confident communicator who enjoys making connections and driving results? We’re looking for a high-energy Outbound Telemarketer to join our in-office sales and customer service team in Sun Valley, CA. Your main mission? Make outbound calls, engage with potential customers, and spark interest in our services. This role is perfect for someone who thrives on hitting targets, loves talking to people, and wants to grow with a supportive and driven team. ???? What You’ll Do: • Make high-volume outbound calls to potential clients—no fear of cold calling!, • Introduce and promote our services with enthusiasm and clarity., • Build quick rapport with prospects and convert interest into leads., • Overcome objections confidently and keep the conversation moving., • Accurately log calls, feedback, and leads in our CRM system., • Collaborate with the sales team to improve scripts and outreach strategies., • Consistently meet or exceed daily and weekly call goals. ???? What You Bring: • 1+ year of outbound calling, telemarketing, or inside sales experience preferred., • Bilingual in English & Spanish is a strong plus., • Strong phone presence and clear communication skills., • Positive, persistent, and motivated by performance targets., • Comfortable in a fast-paced, talk-heavy environment., • Familiarity with CRM or call-tracking software is helpful. ???? Work Environment: • Office-based in Sun Valley—this is not a remote position., • Friendly, professional, and team-driven atmosphere., • Ongoing coaching and support to help you succeed., • Opportunity to grow into other roles within the company. ???? Compensation & Perks: • Hourly Pay: $20.00–$22.00 DOE, • Performance Bonuses available based on lead generation and conversion., • Benefits Package:, • Medical, Dental, Vision Insurance, • Life Insurance, • 401(k) Plan, • PTO & Sick Time (Accrual-Based) ???? Requirements: • Must be able to commute to or relocate to Sun Valley, CA 91352., • Authorized to work in the United States., • Reliable attendance and punctuality are non-negotiable. ???? Ready to Launch Your Career? If you’re looking to join a results-driven team and grow within a company that values effort and energy, apply now and let your voice be heard!

Job DescriptionSalary: $16 - $20 plus incentives Role and Responsibilities: • Install, repair, and maintain water heater systems in residential and commercial properties, • Diagnose and troubleshoot issues with water heater systems, including gas, propane, electric, and tankless models, • Perform routine maintenance on water heater systems to ensure proper functioning and efficiency, • Follow all safety protocols and guidelines when working with gas and electricity, • Communicate effectively with customers, answering questions and providing recommendations as needed, • Document all work completed, including parts used and time spent on each job, • Keep a clean and organized work area, including the service vehicle, • Report to assigned job location timely and professionally, • Maintain accurate inventory on truck, • Maintain professional image, • Work on-call as scheduled Expectations: • High school diploma or equivalent, • Valid driver's license and clean driving record, • Ability to lift heavy equipment and materials, • Strong problem-solving and communication skills, • Ability to work independently and in a team environment, • Flexibility to work on-call and outside of regular business hours as needed We are seeking a highly skilled and dedicated Water Heater Technician to join our team. The ideal candidate will have a strong background in plumbing and be able to work efficiently and effectively in a fast-paced environment. If you are passionate about providing top-notch customer service and have a strong dedication to safety, we encourage you to apply for this exciting opportunity. Bi-lingual communication in Spanish is a plus. The successful candidate will be self-motivated, trustworthy and liketo work outside performing manual tasks.Good customer service skills are a must. Water Heater Warehouse provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job DescriptionBenefits: • Bonus competitions, • Quarterly team outings, • Hiring bonus, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist clients with policy changes and updates., • Process insurance claims and follow up with clients., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Strong communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience., • Currently licensed applicants highly preferred., • Bilingual Spanish preferred.

Job Description PART-TIME/HOURLY TEAM MEMBERS ELIGIBLE FOR RAISE AFTER EVERY 60 SHIFTS COMPENSATION $18.50-$21.50/hr Part-time, hourly / Seasonal, hourly SUMMARY Embark on the role of Lifeguard Manager, where you will assume leadership in overseeing the safety protocols of Premier's aquatic team. Your responsibilities include coordinating and supervising lifeguard staff, delivering effective training sessions, and ensuring strict enforcement of facility rules. You will demonstrate strong customer service skills and contribute to the seamless execution of opening and closing procedures. Elevate safety and professionalism standards in our aquatic environment. Ready to take the plunge? Apply now and become a part of the Premier Aquatics team. Your next adventure starts here! Requirements ESSENTIAL DUTIES • Ensure the safety of all visitors by enforcing facility policies, • Ensure Lifeguards are effectively scanning and responding, • Managers may facilitate daily operations at the pools, • Fill in as tower guard; as needed, • Patron interaction and satisfaction, • Respond to emergencies, and provide backup assistance, or appropriate care as needed, • Communicate with staff members and collaborate with other management teams, • The general facility setup, inventory, and restocking, • Complete daily reports, • Establish professional relationships with co-workers and clients, • Conflict resolution with employees and patrons, • Conduct in-service training and evaluations, • Embrace a dynamic workday and a willingness to step into a variety of positions, • Perform other related duties as assigned QUALIFICATIONS Minimum • Be able to work a minimum of 2 days a week and have weekend and holiday availability, • 1 year of lifeguard experience, or equivalent management experience, • Must have the ability to lift 50 lbs. and stand for 8 hours, • Be able to obtain and maintain a StarGuard Elite Lifeguard Certification, • Have 2 or more years of lifeguard/management experience, • Ability to work weekdays and weekends, • Strong customer service skills WHAT SETS PREMIER AQUATICS APART? Exciting Opportunities: Immerse yourself in a career that's not just about lifeguarding – it's about creating memorable experiences by the water. Professional Development: Elevate your skills with our exclusive leadership training and safety credentials, designed to boost your career and set you apart. Build Your Resume: We're not just offering a job; we're offering a pathway to enhancing your resume and college applications. Make a splash with the right experience! Team Spirit: Join a community of like-minded individuals who share your passion for water safety and having a great time while doing it. Our company is an at-will employer. This means that regardless of any provision, either you or the company may terminate the employment relationship at any time, for any reason, with or without cause for notice. Our company is committed to equal employment opportunities. We will not discriminate against employees or applicants for employment on any legally-recognized basis [“protected class”] including, but not limited to: race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law.

Job Description JOB HOURS: Monday - Friday 9am - 5pm JOB LOCATION:6055 E Washington Blvd.Commerce, CA 90040 JOB OVERVIEW Source One Payment Solutions offers an array of merchant services, supplying credit card processing terminals, POS systems, Virtual Gateways, and other processing methods. We are located in Commerce, CA and provide services to merchants throughout the U.S. states. JOB DESCRIPTIONThe Merchant Account Support Agent will be part of our Operations Department and will be responsible for supporting the business and technical needs of our growing merchant base. You will be assisting existing merchants with their merchant services accounts through e-mail, phone calls and the CRM as well as assisting and providing sales agent support. RESPONSIBILITIES AND DUTIES • Provide extraordinary client service to merchants via inbound phone calls, email or chat., • Provide extraordinary service and sales support to agents and partners., • Respond to incoming customer requests quickly, proficiently and professionally while meeting specific quality expectations., • Answer merchant questions and resolves customer support problems related to billing, account management and troubleshooting., • Help to ensure incoming requests are handled in a timely manner and communicating with other departments, managers, and Business Consultants., • Thoroughly describe and document work using call ticketing systems., • Update the ticketing system and advance tickets with current status of all ongoing issues and Merchant Contacts., • Ongoing on the spot training and updates for Business Consultants., • Customer service experience required., • Prior experience in call center, financial industry or ecommerce environments is preferred., • Confirmed commitment to quality and customer service., • Strong customer service skills and follow-thru skills., • Excellent verbal and written communications, interpersonal skills, customer orientation, team interaction, problem solving, and multi-tasking skills required., • Punctual, regular and consistent attendance., • Bi-lingual (Spanish) is a plus but not required., • Computer Skills, including Microsoft Office and Outlook., • Proven prior CRM or database experience is preferred., • 2+ years Customer Service/Technical Support experience preferred, but not required., • High school diploma or equivalent is required Salary: $12.00 to $17.00 /hour

Job DescriptionCompany Description At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, over 50 stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we’re working better, smarter and faster than ever—and setting our sights even higher. We’re building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other’s passions and curiosity, take risks, try new things and believe that every new day brings opportunities for growth. Job Description We are currently seeking a Seasonal Customer Service Support Representative to work on-site at our Carson headquarters within our Customer Relations division. In this fast-paced, customer-focused role, you will serve as a key point of contact for our valued customers, providing timely, accurate and professional support across multiple channels. Successful candidates will demonstrate exceptional attention to detail, strong communication skills and a genuine commitment to delivering above-and-beyond service experiences. Responsibilities include processing written and telephone orders, assisting customers with product inquiries, resolving order-related issues and ensuring accurate data entry to support a seamless customer journey. Comprehensive training will be provided to ensure you are equipped with the tools and knowledge needed to succeed. Compensation is based on skills and experience. This seasonal opportunity offers potential for continued growth within the department and throughout the company for high-performing team members. We are continuously striving to strengthen our already impressive team, and we’d love for you to be part of it! A day on the job looks like this: • Entering and processing return orders, replacement orders and credits in SAP accurately and in a timely manner, • Reviewing information for accuracy and ensuring compliance with company guidelines, • Responding to customer emails with general questions about orders, returns, credits and other inquiries, • Providing clear, helpful and professional responses to customersQualifications Got the skills and experience? Here’s what we’re looking for: • High school diploma, • Ability to type at least 50 wpm with strong accuracy, • Professional phone presence and excellent customer communication skills, • Experience handling high call volumes in a fast-paced environment preferred, • Strong problem-solving abilities and attention to detail, • Ability to multitask, prioritize and learn new systems quickly, • Availability to work full-time between 6:00 am and 6:00 pm, PT, or flexible scheduling within those hours Additional Information And here’s our end of the bargain! At Lakeshore, we pay local market wages for employees that reside within Los Angeles and Orange Counties. For this position, new employees joining Lakeshore who live within Los Angeles and Orange Counties are typically brought into the organization at an hourly rate between $18.05-$22 depending on relevant experience & skillset. This range is indicative of projected hiring range. The annual base compensation will take into account each candidate's relevant experience, location, and skillset. • Employee discount on products that make you smarter We know we couldn’t do the extraordinary things we’re doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work—it’s a great experience to be part of. Day in and day out, we give everything we’ve got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we’re constantly on the lookout for people to join us. So if you’re a down-to-earth professional who shares our desire for making a difference, we’d love to hear from you. To learn more about Lakeshore, visit Equal Employment Opportunity Policy People are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent—not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. If things aren’t equal, we all lose. To learn about how we collect and use Applicant information, please visit our Employee/Applicant Privacy Policy. Lakeshore is an E-Verify employer. We use E-Verify to confirm the employment eligibility of all newly hired employees. Please see the E-Verify Participation Poster and Know Your Rights Poster in English and Spanish for more information. INDRLL1

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Manage customer inquiries and resolve issues., • Maintain customer records and update information as needed., • Assist with customer retention strategies., • Coordinate with other departments to ensure customer satisfaction.QUALIFICATIONS:, • Communication and problem-solving skills., • Experience in customer service preferred., • Ability to handle high-stress situations calmly., • Bilingual Spanish or Armenian preferred.

Job DescriptionBenefits: • License reimbursement, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred., • Bilingual Spanish preferred.

Job Description Our Organization: TCC Family Health, founded in 1939, a Federally Qualified Health Center (FQHC), provides comprehensive, high quality health care and wellness services to those of all ages in the under resourced and underserved need in the greater Long Beach community. TCC is now a vibrant network of 14 clinic sites, including three school-based health centers, and one mobile medical clinic. Last year TCC served almost 40,000 patients through 175,000 medical, behavioral health, dental, optometry and wellness visits. TCC is seeking mission driven individuals who deeply care about the communities we serve and want to join a creative, committed organization to address not only medical needs, but also social, emotional and economic barriers to contribute to improve health outcomes for all populations. Mission: To provide innovative, integrated, quality health care that will contribute to a healthy community, focusing on those in need and working with patients and the community as partners in their overall well-being. Position Summary Do you have a passion for helping the underserved in your community? Are you a team player with a good attitude ready to step into a challenging position? Do you have impeccable communication and organization skills to contribute to an amazing team? If you are an experienced Medical Assistant and you answered yes to these questions, then TCC Family Health has a great employment opportunity for you. The Front Office Clerk / Medical Assistant plays a dual role in supporting both administrative and clinical operations in an outpatient clinic setting. This position ensures efficient patient flow, delivers high-quality customer service, and supports patient care under the supervision of licensed healthcare personnel. Responsibilities include patient registration, clinical data collection, maintaining a safe and welcoming environment, assisting with medical procedures as trained, and promoting positive patient experiences from check-in to check-out. Primary Responsibilities/Essential Job Functions: • Front Office Responsibilities, • Greet and engage patients, families, and visitors with professionalism, courtesy, and cultural sensitivity., • Maintain a clean, organized, and presentable reception and waiting area at all times., • Efficiently register patients in EPIC, verify insurance, update demographic information, and ensure completion of required documentation., • Schedule, reschedule, and cancel appointments in accordance with clinic policies., • Answer incoming calls, route messages, and provide accurate information regarding clinic procedures, copayments, and required documents., • Collect patient payments, issue receipts, and reconcile the cash drawer with supervisor/manager at end of day., • Prepare and organize daily appointment charts and walk-in documentation; scan registration paperwork by close of business., • Assist with medical records maintenance, including organizing charts, purging inactive charts, and processing records requests as needed., • Make appointment reminder calls and follow up with no-show patients per clinic policy., • Maintain front office supply levels and communicate needs to supervisor/manager., • Check and manage clinic voicemail and daily mail., • Protect patient confidentiality and adhere to HIPAA guidelines at all times., • Assist with additional clerical tasks as assigned., • Medical Assistant Responsibilities, • Provide direct patient care under the supervision of licensed clinical personnel., • Perform clinical tasks as outlined in the Medical Assistant competency checklist, ensuring patient comfort, privacy, and safety., • Collect and document clinical data accurately in accordance with clinic standards and EHR requirements., • Participate as an active member of the care team and support implementation of patient care plans., • Respond effectively to changing patient needs and clinic priorities., • Apply infection control standards consistently and maintain a safe, healthful environment for patients and staff., • Demonstrate clinical competency, particularly in women’s health patient care, as applicable., • Provide back-office assistance and emergency coverage when needed., • Contribute to Performance Improvement projects, staff training, and orientation of new team members or students., • Maintain compliance with all clinical policies, procedures, and competency requirements. Qualifications: Required: • High School Diploma or equivalent., • Medical Assistant certification and Phlebotomy certification., • Proficiency with computers, typing (35 wpm minimum), Microsoft Office, and general office equipment., • Ability to communicate effectively, relate well to diverse populations, and provide exceptional customer service., • Reliability, professionalism, trustworthiness, and strong ethical standards., • Ability to multitask in a fast-paced, high-stress environment while maintaining confidentiality., • Familiarity with medical terminology and EMR systems (EPIC preferred). Preferred: • Two or more years of experience in a medical, hospital, or outpatient clinic setting., • Bilingual in English and Spanish and/or Khmer., • Experience with front desk operations and clinical support tasks. PHYSICAL DEMANDS Frequent sitting for administrative tasks; occasional driving for meetings. Occasional climbing, stooping, kneeling, reaching, or turning. Continuous use of auditory, olfactory, and tactile senses. Occasional pushing/pulling up to 50 lbs.; lifting and carrying up to 25 lbs. Reasonable accommodations will be made for individuals with disabilities to perform essential functions. Job Type: Full-time Pay: $22.00- $24.00 per hour Schedule: • Spanish (Preferred), • Phlebotomy Certification (Preferred), • BLS Certification (Required) GENEROUS COMPANY BENEFITS – Including 100% Company-paid medical plan 100% Company-premium paid medical plan (We offer a Blue Shield plan that provides coverage at a zero payroll deduction to employees.) • Medical, Dental, & Vision Insurance, • Company Paid Life Insurance, • 401k with Employer contribution, • Employee Assistance Program (EAP), • Flexible Spending Account (FSA), • AFLAC, • United PetCare Program

Job Description Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have. Bilingual in Spanish is required. Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position. Benefits Annual Base Salary + Commission Paid Time Off (PTO) Career Growth Opportunities Retirement Plan Evenings Off Mon-Fri Schedule Hands on Training Responsibilities • Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, etc., • Process customer policy change requests., • Secure Documents from customers., • Handle incoming calls from customers., • Document each customer contact., • Take premium payments from customers., • Ask each customer for referrals and explain our referral program., • Verify phone numbers, addresses and email addresses with each customer contact and update customer information., • Be outstanding at relationship building., • Bilingual in Spanish, • Must be licensed or get licensed within 2 months., • Possess an upbeat, positive and enthusiastic attitude., • Be a great self-starter with a sense of urgency., • Proficiency to multi-task, follow-thru and follow-up., • Must have ability to multi-task., • A Property & Casualty license is preferred but will train good individual., • Must be highly self-motivated., • Excellent Spelling and Grammar skills., • Great Customer Service Skills., • Be equipped with great listening and closing skills.

Job Description Full-Time | Whittier, CA | Enrique Carlos Farmers Insurance Agency Join our growing agency and learn the insurance industry firsthand! Were looking for a dependable, detail-oriented, customer-focused professional to help keep our office running smoothly. In this role, youll support daily administrative operations, assist with policy servicing, handle client communication by phone and email, maintain organized records, and help with scheduling, data entry, and light underwriting tasks. Ideal candidates have strong organization, communication, and multitasking skills, a positive team-oriented attitude, and experience in customer service or administration (insurance experience is a plus, but not requiredwell train the right person). We offer a supportive environment, opportunities for growth, and meaningful work helping clients protect what matters most. Apply today! Benefits Hourly Base Salary + Bonus Opportunities Life Insurance Hands on Training Tuition Reimbursement Mon-Fri Schedule Career Growth Opportunities Continuous Learning and Development Courses Fun & Friendly Co-workers We will pay for licensing Holidays Off Bonus Opportunities Retirement Plan Responsibilities • Provide exceptional customer service by answering calls, responding to emails, and assisting clients with policy questions and coverage needs., • Support policy servicing including processing applications, policy changes, renewals, payments, and basic claims assistance., • Identify opportunities to upsell and cross-sell additional insurance products that benefit the client., • Manage daily administrative tasks such as scheduling, organized recordkeeping, and general office coordination., • Active California Property & Casualty license (or willingness to become licensed we pay for licensing)., • Bilingual in English and Spanish, with strong verbal and written communication skills in both languages., • Proven customer service or administrative experience, ideally in an office or client-facing environment., • Strong organization, multitasking, and time-management skills with high attention to accuracy., • Professional, positive, and team-oriented attitude with the ability to learn insurance products and support upselling/cross-selling opportunities.

Job DescriptionDescription: Position Overview We are seeking a reliable and customer-focused Live Scan & Customer Support Specialist for our Hawthorne, CA location. This role will primarily support Certifix Live Scan operations, including high-volume customer support, while also assisting with PostScan Mail services. During the initial training and certification period (approximately 2–3 months), this position will focus heavily on phone-based customer support for Certifix Live Scan, transitioning into a dual role that includes fingerprinting services once certified. Key Responsibilities Customer Support (Primary in Initial Phase) • Handle a high volume of inbound calls for Certifix Live Scan customers, • Assist customers with appointment questions, service selection, and general inquiries, • Provide clear guidance on fingerprinting processes and requirements, • Respond to customer emails in a timely and professional manner, • Perform Live Scan fingerprinting services in compliance with state requirements, • Verify applicant identity and ensure accurate data entry, • Capture high-quality fingerprints and minimize rejections, • Maintain fingerprinting equipment and workstation, • Receive, sort, and log incoming mail and packages, • Scan mail items and upload them to customer accounts, • Process requests such as forwarding, shredding, and storage, • Maintain organization and ensure timely processing, • Support daily operations of the Hawthorne location, • Maintain a clean, organized, and professional environment, • Strong phone presence and customer service skills (this is critical), • Ability to handle high call volume with professionalism and efficiency, • Excellent communication skills (verbal and written), • Strong attention to detail and accuracy, • Comfortable using computers and web-based systems, • Experience in call center or high-volume phone support, • Experience with Live Scan fingerprinting (or willingness to become certified), • Experience in mail handling or administrative operations, • Office-based role in Hawthorne, CA, • Combination of phone-based support, customer-facing services, and operational tasks This role is essential to supporting both: • Certifix Live Scan, through high-quality customer support and fingerprinting services

Job DescriptionBenefits: • 401(k), • Competitive salary, • Dental insurance, • Health insurance, • Paid time off Location: [Downtown Los Angeles, CA] Company: MOBI Technologies, Inc. Job Type: Full-Time Job Description: We are seeking a motivated and tech-savvy Customer Service Associate to join our team. In this role, you will be responsible for assisting customers by answering inquiries, resolving product or service issues, and ensuring a positive customer experience. The ideal candidate is professional, patient, and comfortable using digital tools and customer service platforms to manage and track customer interactions. Key Responsibilities: • Answer incoming customer calls and respond to email or portal inquiries in a professional and timely manner, • Provide product information, troubleshooting assistance, and general support to customers, • Resolve customer issues efficiently while maintaining a high level of customer satisfaction, • Accurately document all customer interactions and maintain proper records in the customer service portal, • Escalate complex issues to the appropriate department when necessary, • Follow company guidelines and procedures to ensure consistent service quality, • Assist with general administrative tasks related to customer support Qualifications: • Previous experience in customer service or call center support preferred, • Strong communication and problem-solving skills, • Comfortable handling phone calls and customer inquiries, • Tech-savvy with the ability to quickly learn and use customer service software, • Strong organizational skills and attention to detail for maintaining accurate records, • Ability to multitask and work in a fast-paced environment, • Professional, patient, and customer-focused attitude Preferred Skills: • Experience with helpdesk, • Basic technical troubleshooting ability, • Familiarity with consumer electronics or health devices (a plus), • Bilingual with English and Spanish (a plus) What We Offer: • Competitive salary, • Opportunity to work with an innovative product portfolio, • Supportive team environment, • Growth opportunities within the company

Job Description Duration: 3/13/2026 - 9/13/2026 Shift/Time Zone: Monday-Friday with rotating Saturdays. Need to be available for different shifts ranging from 500am to 500pm Work Experience: Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections. Minimum 2 years in a Patient Service Center environment preferred. Customer service in a retail or service environment preferred. Keyboard/data entry experience. Spanish speaking preferred and customer service experience Job Description: The Patient Services Representative III-Floater (PSR III) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR III draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR III has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR III will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate. Under the direction of the area supervisor, perform daily activities accurately and on time. Maintain a safe and professional environment. Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures. Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. Maintains required records and documentation. Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general. Job Requirements: Ability to provide quality, error free work in a fast-paced environment. Ability to work independently with minimal on-site supervision. Excellent phlebotomy skills to include pediatric and geriatric. Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles. Must be able to make decisions based on established procedures and exercise good judgment. Must have reliable transportation, valid driver license, and clean driving record, if applicable. Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice. Capable of handling multiple priorities in a high-volume setting. Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business. Training locations may vary based on trainer availability. Required Education: High school diploma or equivalent - REQUIRED Medical training: medical assistant or paramedic training preferred. Phlebotomy certification preferred. Required in California, Nevada, and Washington.

Job DescriptionGrowing and dynamic charter school is looking to hire (10) Bilingual Spanish Operation's Coordinator's for various schools in 90001, 90002, 90003, 90022, 90037,90044, 90062, 90063, 90071, 90089, 90255 and 90270 locations. MUST HAVE previous experience working in education in an office administration capacity at the elementary, middle school, high school or college level OR previous experience working in an organization working with kids/teens directly*** Health Screening/Background Check Requirements: • Must submit and pass a DOJ/FBI Fingerprint Live Scan background check once hired to start the job Job Responsibilities: • Provide logistical support and coordination for field trips and end of year field lessons, • Be first responder to teacher calls for support in the classroom. Support planning and execution of school-wide events and fundraisers, • Coordinate purchasing/distribution for materials and services (e.g., field trips, uniforms, office supplies, and teacher supplies) as assigned, • Support the School Nutrition Program when needed (e.g. meal application entry, monthly meal calendar submission, daily meal count reporting, monthly compliance documentation submission, and meal balance collection), • Supports daily attendance procedures and works with the Registrar to ensure the accuracy of students’ daily attendance, • Supports the goal of achieving a high ADA by communicating attendance expectations to families and assisting in other activities., • Organizes, secures, and maintains a pristine office space and environment, • Oversees completion of all facilities request submitted at the school, • Coordinates with janitorial day porter regarding daily janitorial needs, • Assists in preparing facilities for the upcoming school year (e.g. bulletin boards, signage), • Builds relationships with families to keep them well-informed and support their needs, • Translates and distributes school correspondence including but not limited to: letters, memos, and weekly bulletins, • Assists in the translation of parent meetings, including Individualized Education Plan (IEP) meetings, • Works with Registrar to ensure emergency medical and contact information for all students is up-to-date, • Works with Registrar to ensure school has complete and current immunization records for all students, • Ensures confidentiality and security of office space, files, and all information pertaining to students, parents, staff, and community, • Supports the collection of student interest forms, • Assists the Registrar in managing family communication, pre and post lottery (sends interested families notifications of lottery events, sends lottery results letters to families, contacts families when student Education Requirements: • Associate's or Bachelor's degree is preferred., • High school diploma or GED required. Skills Requirements: • 4+ years of office support experience., • Strong customer service skills is required. Computer Skills Required: • Proficient with Google Docs, Google Sheets, Microsoft Excel and Microsoft Outlook. For immediate consideration forward resume Azuri Ross at the AppleOne Downtown Los Angeles office. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: The pay transparency policy is available here: For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #1002 Company DescriptionThis company offers growth and a great group of people to work with.This company offers growth and a great group of people to work with.

Job Description We are seeking an (All-In-One) part-time server/bartender/runner/host/busser to work at our small mom & pop pizza lounge in Culver City! It is a VERY competitive paying job. MUST have FOH experience! MUST be able to multitask and perform multiple tasks at once! Responsibilities: • Must have an upbeat, personable, and charismatic personality, • Be punctual, outgoing, and friendly, • Resemble a salesperson in the sense of urging customers to try new food and/or drink items, • Serve food, beer, and wine, and soft drinks to guests, • Poor beer and wine, • Run dishes to tables, • Greet and serve the guests with a smile and a positive attitude, • Have a clear understanding of the menu and be able to discuss the menu items with the guests, • Arrive at your shift promptly, • Adhere to the side work checklist, • Be a team player, • Be 21 years or older, • At least 2 years of experience as a server at a restaurant, • Have a CA food handler's certificate, • Ability to build rapport with guests, • Ability to thrive in a fast-paced environment, • Be able to multitask, • Excellent verbal communication skills, • Be able to speak English, • The ability to speak Spanish is a plusCompany DescriptionA family owned and operated pizza lounge. All employees are treated like family. We are passionate about our food and great customer serviceA family owned and operated pizza lounge. All employees are treated like family. We are passionate about our food and great customer service

Job DescriptionUnited Medical Imaging We are large Imaging group, with 32 locations in Southern California, proud leading providers of quality healthcare to the community. Our centers are equipped to treat diagnostics, traumatic, and life-threatening injuries, with caring and innovative team of healthcare professionals dedicated to enthusiastically improving the health and quality of life of the people we serve. We are looking for an scheduler who will take care of answering the phone, calling and scheduling, patients, verifying insurance and eligibility, etc. A positive, pleasant, and personable team worker is a must who can also work under pressure. The candidate should be skilled in working at the back office as well if the need arises. This is full time position: Monday -- Friday + Saturdays on rotation Responsibilities: Meeting/greeting patients Checking in patients Processing paperwork Entering new patients into our computer system Creating new patient files Filing documents in patients' medical records Answering phones, and other clerical duties as assigned Minimum Qualifications: Administrative experience in an office setting; previous release of information/ filing and scanning medical records, or other related experience in a healthcare environment is preferred. Effective verbal and written communication skills. Proven customer service experience and/or training. Ability to effectively use computer software and technology as required by the member facility including Microsoft Word and Excel. Knowledge of handling medical records and of basics of scanning and uploading files, downloading and executing is a Plus Strong knowledge of health insurance plans as well as benefits verification /authorization Proficiency in: Microsoft Word, Excel, Outlook, Access, PowerPoint. Internet Savvy: excellence in opening files on the web Education/Training/Experience Experience working in Radiology is preferred. High School Diploma (GED) required Bilingual: English and Spanish required.

Job DescriptionBenefits: • License reimbursement, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Manage customer inquiries and resolve issues., • Maintain customer records and update information as needed., • Assist with customer retention strategies., • Coordinate with other departments to ensure customer satisfaction.QUALIFICATIONS:, • Communication and problem-solving skills., • Experience in customer service preferred., • Ability to handle high-stress situations calmly., • Bilingual Spanish preferred.

Job DescriptionBenefits: • Paid time off We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Bilingual Spanish required, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionAbout the Role: We are seeking a motivated and reliable Entry Level Customer Service Representative (CSR) to join our team. This is a great opportunity for someone looking to start or grow their career in customer support and administration in a collaborative team environment. Key Responsibilities: * Provide excellent customer service via phone, email, and in person * Handle administrative duties such as data entry, record keeping, and email correspondence * Support internal teams with customer-related inquiries and service needs * Troubleshoot basic service issues and escalate when necessary * Work collaboratively with peers and other departments to resolve customer issues * Maintain a professional and friendly demeanor with clients and team members What Were Looking For: * Bilingual in English and Spanish required * Previous experience in retail, customer service, or administrative roles is preferred * Proficiency in using computers, phones, and emails * Strong communication and organizational skills * Dependable, team-oriented, and able to handle a fast-paced environment * Positive attitude and willingness to learn * Ability to remain calm under pressure and handle stress professionally

Job DescriptionLocation: Downtown, Los Angeles, CA Position Purpose: The Site Monitor is responsible for overseeing program participants and ensuring compliance with program rules and expectations. This position is key to maintaining smooth and consistent facility and residence operations while actively participating as part of a multidisciplinary team, contributing to client engagement, retention, safety, and support. Program Population: The Pathway Home Housing Project is a HFH funded program, operated by JWCH. The Team consist of a cohesive team of MSW, case managers, site monitors and other professionals who collaborate to provide housing and critical services to People Experiencing Homelessness (PEH) and those who have previously experienced homelessness. The clients/residents may come with behavioral and/or substance abuse issues. The program utilizes the Harm Reduction Model and we “do whatever it takes” to encourage success of the client. Principal Responsibilities: • Monitor program participants to ensure adherence to program rules, expectations, and safety protocols., • Build positive and professional relationships with participants to foster trust, engagement, and cooperation., • Provide guidance and support to participants, addressing any immediate concerns or needs., • Model and encourage positive behaviors, promoting a respectful and inclusive environment., • Perform regular rounds to maintain a safe, clean, and orderly environment in the facility and residential areas., • Document and report any incidents, safety concerns, or rule violations in a timely manner., • Assist in maintaining security by monitoring entrances, exits, and common areas., • Perform light cleaning and organization tasks as needed to ensure a welcoming environment., • Recognize and respond appropriately to individuals experiencing mental health or substance abuse-related challenges, such as yelling, cussing, or outbursts of anger., • Use de-escalation techniques to manage challenging situations and prevent escalation of conflicts., • Collaborate with participants to identify barriers to progress and develop coping strategies for managing negative behaviors., • Provide emotional support and connect participants with additional resources or services as needed., • Participate actively in multidisciplinary team meetings to share updates on participant progress and challenges., • Collaborate with other staff members to ensure consistent program operations and participant care., • Support program goals by contributing ideas and feedback to enhance service delivery., • Accurately complete and maintain records, logs, and incident reports in compliance with program policies., • Monitor and document participant activities, progress, and concerns for internal records and reporting purposes., • Communicate critical information to appropriate team members and supervisors in a timely manner., • Complete and submit general reports as required, ensuring accurate and timely documentation of activities, incidents, and compliance with organizational or program standards., • Demonstrate understanding and practice harm reduction methods, • Assist with clients’ room searches and/or temperature control as needed., • Act as site lead during fire drills and real emergencies, and as lead in performing necessary evacuations., • On occasion will need to work an additional 4 hours after regular shift or 4 hours before the regular shift if situation warrants., • Assist clients in walkers and wheel chairs if needed., • Maintain shift reports and communicate with NENB Team when client issues arise, • Adhere to all organizational safety policies, procedures, and regulatory requirements to ensure a safe environment for patients, staff, and visitors., • Participate in required safety and compliance trainings and apply learned practices in daily work activities., • Identify, report, and help mitigate unsafe conditions, incidents, or hazards in the workplace., • Use equipment, tools, and supplies safely and responsibly in accordance with organizational and regulatory standards., • Maintain awareness of infection control, occupational health, and emergency preparedness procedures appropriate to the role., • Participate in JWCH’s customer service training called AIDET on an annual basis., • Demonstrate an understanding of AIDET (Acknowledge, Introduce, Duration, Explanation, and Thank You) to apply in patient encounters or team discussions., • Utilize the AIDET communication framework to communicate with patients and team members in a manner that reduces patient anxiety, increases patient compliance, and improves clinical outcomes, • Stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet)., • Climb stairs, ramps, or ladders occasionally during shift., • Must be able to kneel, squat, bend for any duration of time and run if needed., • Occasionally bend/twist at waist/knees/neck to perform various duties, including lift or carry up to 50 lbs., • Constant use of hands, arms, and fingers in reaching/handling/grasping while using radio, phone, notepad, writing reports and other administrative tasks., • Minimum high school diploma or equivalency, associate degree in social services preferred, • One - two years’ experience in behavioral health or social services environment, • Previous experience working with homeless persons or population is preferred., • Strong ability to communicate with homeless individuals who are actively participating in substance abuse and other factors related to homelessness., • Bilingual (English/Spanish) preferred, • Must be comfortable using computers to navigate web-based tools, complete online training, and utilize software for communication, reporting, and documentation purposes., • Experience handling confidential documents and detail-oriented., • Ability to use email and working knowledge of word processing (Microsoft Word) and spreadsheet programs (Excel)., • Ability to communicate clearly verbally and in writing, • Ability to assist with emergency and behavioral health personnel with aggressive patient situations. *All JWCH, Wesley Health Centers workforce members are recommended to be fully vaccinated against COVID-19. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes: • Medical, Dental, Vision, • Monthly employer-sponsored allowance for assistance with health premiums., • Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses., • Paid time off (vacation, sick leave) and 13 paid holidays., • 401(k) Safe Harbor Profit Sharing plan., • Mileage reimbursement., • Short- and long-term disability plans (LTD/STD). JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.

Job DescriptionCUSTOMER SERVICE: OFFICE CLERK Benefits/Perks • Competitive Compensation, • Career Growth OpportunitiesCall Center Representative We're seeking a dynamic and customer-focused individual to join our team. In this role, you'll be the first point of contact for our customers, handling inbound and outbound calls with professionalism and enthusiasm. Your ability to understand and resolve customer inquiries efficiently while delivering exceptional service is crucial. Responsibilities: • Manage high call volume in a fast-paced environment, • Actively listen to customer concerns and provide effective solutions, • Build rapport with customers to foster loyalty, • Utilize CRM software to accurately document customer interactions, • Meet performance metrics, including call handle time and customer satisfaction, • Create quotes, • Excellent verbal and written communication skills in English and Spanish, • Strong problem-solving and decision-making abilities, • Proficiency in computer systems and customer relationship management (CRM) software, • Ability to multitask and prioritize tasks effectively, • A positive and can-do attitudeJoin our team and make a difference in the lives of our customers!

Job Description MISSION, VISION, AND VALUES Our mission is to provide quality, comprehensive health care,, and supportive services to those in our community. Our vision is "Improving the Health and Well Being of our Community." Our Core Values consist of Integrity, Compassion, and Excellence. Employees must possess a strong commitment to the mission, policies, goals, and philosophy of Harbor Community Health Centers. JOB SUMMARY The primary function of the Medical Assistant Level II (MA II) is to provide direct and indirect support to medical providers in the safe and appropriate delivery of patient care. MA II also has additional clinical and/or operational responsibilities to ensure efficient and high-quality care is provided to patients. ESSENTIAL DUTIES & RESPONSIBILITIES To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required: • Prepare the exam room for the clinician; clean and stock rooms between patients., • Prepare patients for the health care visit by directing and/or accompanying them to the examination room; providing gowns and drapes; helping them to position themselves for the examination and/or treatment; arranging examining room instruments, supplies, and equipment., • Verify patient information by interviewing the patient; reviewing and/or recording medical history; taking vital signs; confirming purpose of visit or treatment., • Support patient care delivery by helping providers during examinations; preparing laboratory specimens; performing basic laboratory tests on the premises; disposing of contaminated supplies; administering medications on the premises; authorizing drug refills as directed; telephoning prescriptions to pharmacies as directed/authorized by the attending provider; drawing blood; taking electrocardiograms; removing sutures; changing dressings., • Educate patients by providing medication and diet information and instructions, answering questions., • Perform diagnostic and laboratory tests, including, but not limited to, audiometry, EKG, spirometry, urine dips, Acu-check, urine HCG, Hemocuehemoglobin, etc., according to competency standards., • Perform venipuncture, finger sticks,and heel sticks in accordance with policy and procedure and OSHA regulations., • Prepare specimens in the pre-analytical stage of testing, computer entry, documentation, and follow-through., • Administer injections and diagnostic tests/referrals as ordered, including immunizations, completing lab and x-ray requisitions, and other services ordered by the clinician, • Document all immunizations according to standards., • Keep equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs., • Perform appropriate screenings as needed or as directed by the clinician., • Performing end-of-shift tasks for room closure and equipment., • Answer patient calls androutemessages totheappropriate provider in EMR., • Preview provider schedule; ensure medical records and other documents are available for the provider to review; review and highlight gaps in care., • Follow organization standards for Universal Precautions when working with potentially infectious materials (blood or body fluids)., • Work as part of a care team to coordinate and prioritize patient care., • Alert the designated person to need for supplies/equipment., • Report any safety hazards, incidents, HIPAA violations, or other risk management issues to the supervisor., • Assist patient and/or guardian with completing required forms (CHDP, registration, screening, etc.)., • Provide patients with clinical summaries, lab orders, treatment plans,andreferralsas needed., • Assist patient/ guardian with scheduling appointments as needed., • Complete required training(universal precautions,blood bornepathogens, risk management, safety drills, customer service, cultural sensitivity, etc.) on a timely basis., • Maintain patient confidence and protect operations by adhering to HIPAA standards at all times., • Attend all mandatory meetings and other meetings as requested., • Assure efficient patient flow by ongoing assessment of clinician schedules and working with other staff to minimize patient waiting time, • Assist the front office supervisor in managing walk-in patients, • Assistin the training and development of new and/or existing MA staff, as needed, • Responsible for providing feedback/ ideas for improvement regarding back-office processes to the Nurse Manager to improve workflow efficiencies and quality of care, • Responsible for medication, supplies, and/or vaccine inventory management, as directed by Supervisor, • Any additional clinical duties as directed by your supervisor., • Perform other duties as assigned to support HarborCHC’s Mission and Values. QUALIFICATIONS Required education, experience and/or training: • High school diploma or equivalent., • Current medical assistant registration or certificate from medical assisting program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES)., • Current BLS certification, • Bilingual in English and Spanish preferred Preferred education, experience and/or training: • Familiarity with electronic health records (eClinicalWorks), • Experience working in an outpatient primary care clinic or doctor’s office preferred. EXPECTATIONS • Adheres to all Harbor Community Health Center’s (HarborCHC)policies and procedures., • Observes all policies and procedures for the use time-keeping system, including attendance, tardiness, proper clocking procedure, overtime authorization, and employees' name tags are visible., • Conducts self in a manner that represents HarborCHC's values at all times., • Maintains a positive and respectful attitude with all work-related contacts., • Provides excellent customer service., • Communicates regularly with his/her immediate supervisor about departmental and HarborCHC concerns., • Excellent oral and written communication skills., • Consistently reports to work prepared to perform the duties of the position., • Meets productivity standards and performs duties as workload necessitates. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to sit; use hands to manipulate objects, tools or controls; reach hands and arms; and talk and hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust. HOURS OF OPERATION HarborCHC is open Monday-Thursday 7:00 am-7:00 pm, Friday 8:00 am-5:00 pm, Saturday 8:00 am-5:00 pm with occasional overtime, or other shifts based on clinic needs. This is a non-exempt position, and any overtime must be approved by your supervisor in advance. HR PROCEDURAL REQUIREMENTS • Legal authorization to work in the United States., • Clear all post offers, pre-employment background screening, and education verification., • This is not intended to cover all aspects of your description as additional duties may be assigned. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT HarborCHC does not discriminate in employment opportunities or practices on the basis of race; religion; color; sex/gender (including pregnancy, childbirth, breastfeeding or related medical conditions); sexual orientation; national origin; ancestry; physical or mental disability; medical condition; genetic information/characteristics; marital status/registered domestic partner status; age; sexual orientation; reproductive health decision-making; military or veteran status; use of cannabis off the job and away from the workplace; and any other basis protected by federal, state or local law or ordinance or regulation, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. This policy applies whether the individual has or is perceived to have any of the characteristics protected by law or is associated with a person who has or is perceived to have any of the characteristics protected by law. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training. DISCLAIMER The above statements define this position as it currently exists and are intended to describe the general content of requirements for this job. They are not to be considered as an exhaustive statement of duties, responsibilities, or requirements and do not limit the assignment of additional duties at the discretion of the supervisor. HarborCHC is an at-will employer. In addition, HarborCHC may change your duties, compensation or hours, or transfer, reassign, promote, demote, suspend or otherwise change the terms and conditions of your employment (other than the at-will relationship), with or without cause or prior notice. TBD

Job Description Minimum Salary Approved: TORRANCE $16.50 CARSON $16.50 SUMMARY: The Sales Associate will serve as a key representative of the organization to our external clients. This role will focus on delivering outstanding customer service through daily interactions with clients while creating value for the organization and for our clients. This person will proactively enhance the company acceptance and branding in the market while applying best practices and processes during the transactions and services provided. I. KEY REQUIREMENTS: Minimum experience and requirements: • High School Diploma or GED., • Must speak Spanish fluently and at least basic English communication., • Ability using computer’s keyboard (letters and numbers) and computer mouse., • Detail oriented especially when reading, writing, and counting numbers and currency. II. KEY COMPETENCIES: You will be responsible for driving the results and development of the organization. To be successful in this role, you must have at least the following key competencies: • Strong verbal & written communication skills for constant interaction with customers in person or by phone., • Passion to provide outstanding customer service., • Ability to analyze customer needs, advises about rates, & make recommendations., • Ability to gather key information to find solutions for our customers., • Maintains confidentiality of customer information., • Ability to manage large amounts of cash transactions., • Team player, collaborator, and service oriented., • Maintains a clean and organized work environment., • Maintains and applies current procedural knowledge for compliance guideline standards., • Other tasks as assigned by management. III. WORK ENVIRONMENT AND PHYSICAL DEMANDS: The physical demands described here represent what an employee should do to complete the essential functions of the job. Reasonable accommodation can be made for people with disabilities so they can complete essential tasks of the job. Work Demands: • Office Environment., • Open sales floor or a supermarket customer service booth., • The environment in this position may vary based on the location of the store. It is expected that the noise level in commercial locations is at a moderate level. Physical Demands: • Frequent sitting and operating of computers, phone, calculator., • Hand manipulation: Use of hands to grab, organize, turn things, and related (20% to 50% of the time)., • Observing, listening, and talking to customers and coworkers (70% of the time), • Sitting: 80% of the time., • Standing/Walking: 1% to 20% of the time), • Inclined/Bending: 1% to 20% of the time), • Standing and/or carrying things up to 20 lbs. (1% to 5% of the time), • Pushing/Pulling up to 20 lbs. (1% to 5% of the time), • Extended sitting hours., • Observing and listening., • Cleaning and organizing as need., • Capture data: 20% to 35 of the time Benefits we offer: • Health Insurance, • Dental and Vision Insurance, • Life insurance, • 401K (Retirement Plan), • Vacation INFORMACIÓN DE LA EMPRESA Y NUESTRO PROPÓSITO: DolFinTech surge de la Fusión de dos grandes empresas, Barri Financial Group y DolEx Financial Services. Operamos en la mayor parte de los EE. UU. Con cientos de ubicaciones, y creciendo día a día, la empresa y sus empleados siempre están buscando oportunidades para hacer la vida más fácil a los clientes en este país y atenderlos con la calidez que caracteriza a la cultura hispana. Uno de nuestros principales objetivos es convertirnos en la opción preferida de nuestros clientes para realizar todos sus servicios financieros. Queremos que nuestros clientes encuentren en nosotros el lugar donde realizar todas sus transacciones cómodamente, en español o inglés, junto con el excelente nivel de servicio que nos caracteriza. Nuestro propósito es brindar servicios financieros no bancarios de calidad superior a la población hispana en los Estados Unidos. Como resultado, nuestros clientes nos han recompensado con su lealtad, permitiendo que nuestros empleados, accionistas y las comunidades donde vivimos podamos seguir avanzando. Contamos con una extensa línea de productos que incluye cambio de cheques, transferencias de dinero, pagos de facturas, cambio de divisas, tarjetas telefónicas, tarjetas de débito Visa prepagas, recarga móvil internacional, billetes de lotería y giros postales, además de explorar varios otros productos. Asociado de Venta RESUMEN: El Asociado de Ventas actuará como un representante clave de la organización ante nuestros clientes externos. Este rol se centrará en brindar un excelente servicio a través de interacciones diarias con los clientes y al mismo tiempo crear valor para la organización y para nuestros clientes. Esta persona mejorará proactivamente la aceptación y la marca de la empresa en el mercado mientras aplica las mejores prácticas y procesos durante las transacciones y servicios prestados. REQUISITOS MINIMOS: • Diploma de escuela secundaria o GED., • Debe hablar español con fluidez y la comunicación básica en inglés., • Habilidad para utilizar el teclado de computadora (letras y números) y el mouse de computadora., • Orientado a los detalles, especialmente al leer, escribir y contar números y monedas., • Fuertes habilidades de comunicación verbal y escrita para una interacción constante con los clientes en persona o por teléfono., • Pasión por brindar un excelente servicio al cliente., • Capacidad para analizar las necesidades del cliente, asesorar sobre tarifas y hacer recomendaciones., • Capacidad de recopilar información clave para encontrar soluciones para nuestros clientes., • Mantiene la confidencialidad de la información del cliente., • Capacidad para gestionar grandes cantidades de transacciones en efectivo., • Trabajador de equipo, colaborador y orientado al servicio., • Mantiene un ambiente de trabajo limpio y organizado., • Mantiene y aplica conocimientos procesales actualizados para el cumplimiento de las normas de las directrices. Beneficios que ofrecemos: • Seguro de Salud, • Seguro Dental y de Visión, • Seguro de vida, • 401K (Plan de Jubilación), • Vacaciones

Job Description Tired of the same four walls? Ready to step into a leadership role that goes beyond the traditional dental office? At Enable Dental, we’re on a mission to redefine access to high-quality dental care—and we need a rockstar Clinical Team Manager to drive excellence in our mobile practice. ABOUT ENABLE DENTAL Enable Dental is redefining dental care by bringing high-quality, comprehensive services directly to those who need it most—patients in assisted living facilities, skilled nursing homes, and individuals unable to visit a traditional office. By combining cutting-edge mobile healthcare technology with a compassionate, skilled team, we’re improving oral health outcomes and enhancing quality of life for thousands of patients. As a rapidly growing, mission-driven company, we foster a high-performance culture where innovation, accountability, and teamwork drive everything we do. If you're looking for a career with purpose and growth potential, this is your opportunity to make a real impact. YOUR DAY-TO-DAY As a Clinical Team Manager, you’ll be the backbone of a high-performing mobile dental team—consisting of a Dentist or Hygienist and a Dental Assistant—delivering care directly to patients in their homes or care facilities. Just like an office manager in a traditional practice, you’ll be responsible for seamless operations, top-tier patient experiences, and ensuring compliance, all while managing scheduling and stakeholder interactions. WHY YOU’LL LOVE THIS ROLE • Lead with Impact – Oversee your mobile dental team, ensuring efficiency, compliance, and an outstanding patient experience., • Own Your Success – Run your team like a business, with the autonomy and support to make real decisions., • Make a Difference – Help bring best-in-class dental care directly to patients, improving lives and communities. WHAT WE’RE LOOKING FOR Education & Experience: • 5+ years of dental experience, • Active State-Level Dental Assistant Certification (a plus), • Clinical chairside assisting experience (a plus), • Experience with mobile dentistry or healthcare (a plus), • Exceptional communication & organizational skills, • World-class customer service – comfortable interacting with patients, power of attorneys, and facility managers, • Passion for innovation & adaptability in a fast-paced startup environment, • Goal-oriented – skilled at motivating teams to maximize production & productivityJob Requirements:, • Travel daily with your team to patient locations, • Ability to step in and assist the doctor chairside as needed Manage the success of the day and willing to support the team clinically as state regulations allow, • Able to lift and transport dental equipment & supplies, • Must be able to drive a company van, hold a valid driver’s license, and maintain a clean driving record, • DA certification and chairside assisting experience This isn’t just another office manager role—it’s an opportunity to disrupt the industry, lead with purpose, and grow with a company that’s redefining dental care. Ready to make your mark? Apply now! Compensation: Enjoy a competitive base salary ranging from $72,800 to $87,360 plus 20% Quarterly bonus

Job Description Summary: We’re seeking an ambitious, hardworking and friendly Customer Service Sales Representative to be part of our growing team in Redondo Beach, CA! Our family owned agency prides themselves in providing top level customer service. This position will be responsible for assisting through administrative and customer support tasks. Customer Service Sales Representative Duties: • Assist with inbound customer calls, • Assist clients to resolve general service inquiries as needed, • Follow-up with existing and potential clients, • Review billing questions with clients, • Perform other duties as assigned We are looking for applicants who are professional, confident, outgoing, and excited about a career in Customer Service. The ideal candidate will: • Have a high-energy, positive approach, • Be able to meet individual performance metrics goals, • Successfully juggle multiple priorities at any given time, • Possess outstanding written and verbal communication skills, • Understand basic product, billing and processing guidelines, • Accept feedback when offered and works well with others, • Maintain positive and upbeat written and verbal communication, • Research and identify timely solutions to client-related problems, • Have solid computer skills with knowledge of Windows and Microsoft Office, • Bilingual in Spanish is preferred Education: • High school or equivalent (Required) License: • Active Property and Casualty insurance license (CA) Benefits: • Competitive guaranteed hourly wage, • Commission and Bonus opportunities, • Holidays off, • Paid time off, • Licensing and Continuing Education reimbursement, • Paid product training, • Career advancement opportunities, • Employee Rewards and Discounts, • And much, much more! This is a Full-Time, permanent position!

Job DescriptionThe Mission of JWCH Institute is to improve the health status and well-being of under-served segments of the population of Los Angeles Area through the direct provision or coordination of health care, health education, services, and research. Position Description: Under the direct supervision of the Clinic Administrator and Supervisor, the Medical Assistant – Back/Front office is responsible for providing efficient and compassionate patient care within our medical facility. Working closely with healthcare professionals, this position will assist with clinical tasks, patient intake, and maintaining accurate medical records. The Medical Assistant – Back/Front office supports the provision of direct patient care within the regulatory scope of practice. The ideal candidate will possess strong organizational skills, attention to detail, and a passion for delivering high-quality healthcare services. Principal Responsibilities: • Performs routine (noninvasive) patient care functions as prescribed by licensed healthcare personnel, following established clinic policies and procedures within the defined scope of education, training, and responsibilities., • Assists healthcare providers with patient examinations, procedures, and treatments., • Escorts patients to examination rooms and obtains vital signs, medical history, and chief complaints., • Collects and records patient data, including height, weight, BMI, temperature, pulse, respiration rate, blood pressure, pulse oximetry, and peak flow measurements, according to established policies and procedures., • Performs lab tests, including finger sticks, after appropriate training and verification of competency., • Performs venipuncture and PPD skin test placement; documents result and reports findings to the provider or Registered Nurse., • Administers immunizations and medications per provider orders after verification by a licensed healthcare professional., • Applies and removes bandages and dressings., • Prepares and maintains examination rooms, ensuring cleanliness and adequate stocking of supplies., • Applies principles of aseptic technique and adheres to infection control policies and procedures., • Provides patient education, including information on medications, treatments, follow-up care, and self-management goals under provider direction., • Documents patient information, medical history, and treatment plans accurately in electronic health records (EHR) systems., • Performs routine clerical functions, including answering and routing phone calls and scheduling appointments., • Accurately files patient labs, X-rays, EKG results, and other documents after provider review and sign-off., • Maintains patient confidentiality at all times., • Participates in staff meetings, quality improvement activities, case conferences, and in-service trainings, • Adhere to all organizational safety policies, procedures, and regulatory requirements to ensure a safe environment for patients, staff, and visitors., • Participate in required safety and compliance trainings and apply learned practices in daily work activities., • Identify, report, and help mitigate unsafe conditions, incidents, or hazards in the workplace., • Use equipment, tools, and supplies safely and responsibly in accordance with organizational and regulatory standards., • Participate in JWCH’s customer service training called AIDET on an annual basis., • Demonstrate an understanding of AIDET (Acknowledge, Introduce, Duration, Explanation, and Thank You) to apply in patient encounters or team discussions., • Utilize the AIDET communication framework to communicate with patients and team members in a manner that reduces patient anxiety, increases patient compliance, and improves clinical outcomes,, • High School Diploma or GED, • Graduation from an accredited Medical Assistant school with a current MA certificate, • Verification of appropriate hours in approved Medical Assistant course to perform venipuncture, • Current BLS certificate from the American Heart Association, • Two years’ experience in an ambulatory clinic preferred, • Strong communication and interpersonal skills with the ability to interact effectively with patients and healthcare professionals., • Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced environment., • Bilingual (English/Spanish) preferred Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes: • Medical, Dental, Vision, • Monthly employer-sponsored allowance for assistance with health premiums., • Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses., • Paid time off (vacation, sick leave) and 13 paid holidays., • 401(k) Safe Harbor Profit Sharing plan., • Mileage reimbursement., • Short- and long-term disability plans (LTD/STD). JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer. Schedule: Monday through Friday; must be available to work two Saturdays per month

Job Description ABOUT US ViaPlus is a global mobility company in the Intelligent Transportation Systems (ITS) market, specializing in revenue and services management solutions for the transportation industry. Our full-featured, single-account back-office technology facilitates the high-volume transactions, customer operations, and data analytics required for seamless multimodal mobility. As a VINCI Highways subsidiary, we are committed to technical innovation and to promoting a positive mobility experience for all. VINCI Highways, a VINCI Concessions subsidiary, is a leader in road concessions, operation and mobility services. We design, finance, build and operate motorways, bridges, tunnels, urban roads and mobility services on a network of 4,100 km in 15 countries. VINCI Highways leverages its expertise to deliver the highest performance and safety standards and treat drivers to a positive experience. VINCI Concessions is an international player in transport infrastructure. We leverage our integrated model to design, finance, build, operate and maintain some 80 airports, motorways and rail projects in 23 countries, through our subsidiaries VINCI Airports, VINCI Highways and VINCI Railways. We are committed to shared growth with regions and are actively making mobility ever more sustainable, efficient and innovative. LOCATION: Anaheim, CA (On-site) SCHEDULE: Must be able to work the following hours: Monday - Friday 8:00am - 6:00pm MAJOR DUTIES AND RESPONSIBILITIES Include the following. Other duties may be assigned. The order of the duties listed does not represent the importance and/or percent of time dedicated to each duty. • Promote positive customer relations with customers and coworkers., • Answer 100+ routine and non‐routine customer calls daily., • Acquire a working knowledge of our database., • Communicate with a variety of people across various levels both within the organization., • Make suggestions on improving/streamlining workflow processes and enhancing profitability., • Develop a strong team work ethic., • Consistently meet established productivity, schedule adherence and quality standards., • Quickly and accurately identify/assess individual needs and take action to satisfy those needs., • Provide information about products and services., • Maintains customer records by updating account information., • Follow communication procedures, guidelines and policies., • Resolves service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. • Provide face-to-face customer service with walk-in customers., • Must follow all company rules and procedures., • Ability to deal with customers in a courteous, polite and professional manner at all times., • Other duties as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Excellent phone etiquette, • Excellent verbal communication skills, • Excellent attendance and punctuality, • Enjoy providing prompt and timely service to our clients, • Be detail‐orientated, and efficient and possess superior written and verbal communication, • Must possess strong interpersonal skills, • Have compassion and empathy for customer situations, • Have excellent customer service skills, and the ability to build and maintain customer relationships, • Be energetic, self‐motivated and quick‐thinking, • Have the ability to work in a team environment or independently while being flexible and open to learning new experiences in a fast‐paced changing environment, • Ability to read and comprehend normal instructions, correspondence and memos, • Must be able to organize and write correspondence and memos in a logical/methodical manner, • Ability to present information in one‐on‐one situations to customers/clients of the organization, • Ability to apply common sense understanding to carry out detailed written or oral instructions, • Ability to deal with problems involving a few concrete variables in standardized situations, • Excellent computer skills required, including knowledge of various Microsoft Office programs EDUCATION AND/OR EXPERIENCE • High school diploma or general education degree (GED), • Customer Service Experience a plus, • Bilingual Spanish a plus SUPERVISORY RESPONSIBILITIES There are no supervisory responsibilities in this position. WORK ENVIRONMENT The work environment characteristics described here represent those an employee encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use hands and reach with hands and arms, hear, and talk. The employee will be working and navigating on a computer. The employee occasionally is required to stand, sit, stoop, kneel, crouch, and walk. The employee may occasionally be required to lift and/or move up to 20 pounds. The work environment is usually moderate to loud. Powered by JazzHR Ji1QqrydeW

Job Description POSITION OBJECTIVE/SUMMARY: A Medical Assistant (MA) at Kedren Community Care Clinic (KCCC) performs a wide variety of duties and responsibilities in a manner that places emphasis on quality of care and customer service. The incumbent must work collaboratively with all clinical services staff in support of direct patient services, exhibiting flexibility and a “can-do” attitude. Patient services are the key priority in this position requiring the MA to serve as a point of contact with other internal and external departments, all with the goal of fostering an environment which promotes patient comfort and trust. This position must exemplify the core values and mission of the organization, always exercising utmost discretion, diplomacy and tact in patient/staff interactions. REQUIRED SKILLS AND QUALIFICATIONS: 1. High School Diploma or equivalent (GED) required, 2. Graduate of a Medical Assistant Program/Certified Medical Assistant preferred, 3. Current, valid CPR certification, 4. Familiarity with Community Health Clinics (FQHC), 5. Minimum 6 months to 1 year of experience as Medical Assistant, non-profit setting highly desirable, 6. Knowledgeable of an electronic health record (EHR) system, 7. Valid California Driver’s License and proof of personal liability auto insurance as required by California State Law ESSENTIAL JOB FUNCTIONS: 1. Prepares for patient appointments by reviewing and updating patient records prior to appointment using clinic’s EHR. This includes checking for updates of recent diagnostic test results, lab results, approved/denied referrals, telephone encounters, and all correspondence received. Also reviews patient chart in EHR to determine needed services and whether referrals are in process or have been completed since last visit., 2. Maintains exam rooms according to protocols: Cleans rooms between patient visits to ensure patients' comfort and compliance with infection control standards; ensures all necessary supplies are stocked. Promptly reports to clinic manager when supplies are low to ensure timely re-ordering of supplies., 3. Appropriately prepares patient for visit and alerts licensed provider via EHR when patient is ready to be seen. When a licensed provider is unavailable, the MA keeps the patient updated on the status of their appointment and when necessary assists the patient in re-scheduling or scheduling follow-up visits. Instructs patient as to general clinic policies, patient’s rights and responsibilities as needed., 4. Provides initial medical screening: Greets patients and directs to appropriate exam room after recording weight, height, temperature, blood pressure, pulse, obtain basic medical history, and completes screening questionnaires; accurately documents in EHR according to general accepted medical standards., 5. Carries out all provider orders including administration of immunizations, injections, oral medications, and procedures. Verifies the correct medication and dosage with licensed provider prior to administering. Verification of competency is required., 6. Assists providers upon request during examination of patient and according to general accepted medical standards. Practices universal precautions with respect to established safety protocols. Facilitates communication between the provider(s) and patient as needed, including language translation as appropriate., 7. Discharges patients after directed by provider. During the discharge process, MA must provide patients with visit summaries, lab orders, diagnostic imaging orders, medication prescriptions, follow up appointments, and checks out patients in EHR., 8. Utilizes time in a constructive and efficient manner by assisting in such duties as scanning of patient documents in EHR, restocking rooms/shelves/trays, checking supplies and ensuring that all areas and exam rooms are clean and orderly., 9. Performs general clerical duties in support of patient services according to the needs of the clinic and as directed by the Clinic Manager or Director of Nursing and provider(s). These include but are not limited to answering phones, photocopying, mailing letters, faxing, typing, scanning, completing patient forms, etc. Works with EHR practice management system to assist Front Office Clerks with orderly and efficient patient flow. Provides administrative back-up support to Clinic Manager, Lead NP and/or Medical Director as assigned and as necessary for smooth and efficient operation of the clinic., 10. Accepts floating assignments to other areas of KCCC (e.g. Lab, Amity, Bldg. B, AOP, Wellness, etc.) as needed and assigned., 11. Maintains work station according to protocols. Performs routine quality check of equipment and promptly reports damaged or missing equipment from patient rooms. * • Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; notifying * manager for equipment repairs in timely manner. 12. Ensures clinical areas are organized with respect of standards in safety and quality patient care., 13. Works collaboratively with Clinical staff and other departments in solutions-oriented problem solving with the goal of providing quality patient care., 14. For safety and security reasons, the MA is responsible for knowing the whereabouts of a patient any time the patient is in clinical areas. In the event a patient or clinic emergency, the MA may be called to activate the proper ‘code’, assisting provider(s) and clinical staff with the appropriate emergency response. In the event of evacuation, the MA will assist in the evacuation of patients being seen by her/his provider(s) as scheduled., 15. Performs EKGs and acts as backup for lab technologist, when directed by licensed provider, Supervising NP, Lead MD and/or Medical Director., 16. Attends staff and medical meetings, off and on-site including weekends as required, 17. Performs all duties and service in full compliance with Kedren Community Care Clinic Policies and Procedures., 18. Performs all duties in support of a successful EMR use and implementation. -Assist and trains new hire staff -Demonstrates exemplary customer service 19. Performs additional duties, as assigned by Clinic Manager, Supervising NP, Lead MD and/or Medical Director and in support of quality assurance and improvement., 20. Attend and participate in annual trainings, staff meetings and in-services as required by KCCC. PHYSICAL DEMANDS AND ENVIRONMENTAL REQUIREMENTS: • Medical Assistants may spend 80% of their professional day walking, standing, moving and manipulating equipment, as well as lifting and moving objects, equipment and supplies. It is reasonable to anticipate lifting 20-25 pounds in any given day. Lifting up to 40-50 pounds may occasionally be required, depending on the specific style or type of care provided., • In the performance of certain patient care tasks, the Medical Assistant may be expected to have sufficient manual dexterity in order to safely perform various skills and techniques. Tasks and expectations may vary by clinical site and medical practice., • Medical Assistants may also be expected to have a level of visual and auditory acuity sufficient to meet the needs of their job tasks., • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee is frequently required to use hands to finger, handle, or feel; and reach forward with hands and arms. The employee is required to sit and stoop, kneel, or crouch., • Essential duties performed routinely require exposure to blood, body fluids, tissues, and communicable diseases. NON-ESSENTIAL FUNCTIONS: This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor EXPECTATIONS: 1. Excellent communication skills at a quality level necessary for taking patients' medical histories, understanding provider and supervisor's instructions, and accurately documenting patients' medical information within EHR. Ability to effectively communicate with patient population and staff while demonstrating a high degree of patient care., 2. Beginner to intermediate computing and phone skills., 3. Willingness to work evenings and/or weekends; demonstrates flexibility in regards to job duties and assignments., 4. Ability to multi-task and work effectively in a high-stress and fast-moving environment., 5. Culturally sensitive and demonstrated ability and effectiveness working with ethnically diverse populations., 6. Working knowledge of “Universal Precautions” and “Standard Precaution”, 7. Possess a thorough understanding of the importance of confidentiality and non-disclosure according to the general standards set forth by HIPAA., 8. Bilingual English/Spanish strongly preferred., 9. Demonstrates professional behavior at all times, 10. Observes department guidelines to conduct personal business during breaks and lunch hour. 11.Observes department guidelines to limit personal phone use and does not use the phone/computer for personal calls, internet search and email for personal use TEAMWORK AND INTERPERSONAL SKILLS: • Consistently demonstrates behavior as described in KCCC's mission., • Recognizes the needs of others and acts in the best interest of others., • Demonstrates courtesy, mutual respect and compassion in dealing with others., • Initiates and presents positive solutions to problems., • Acknowledges and respects differences when they exist and find ways to communicate more effectively., • Demonstrates adaptability to changes in a positive and professional manner., • Maintains positive working relationships and fosters a cooperative work environment., • Demonstrates effective working relations and works effectively as part of the team to facilitate the organization's ability to meet goals and objectives., • Demonstrates the willingness to accommodate requirements or changing priorities in the workplace., • Maintains current knowledge-promotes self-development and the advancement of knowledge and skills., • Attends and participates in weekly/bi-weekly/monthly staff meetings., • Attends educational programs and shares knowledge with peers., • Incorporates on the job training into job skills., • Learns new computer software skills as required., • Learns to operate equipment or problem solve malfunctions

Job DescriptionAbout Pair Team At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve. We're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support. Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients. We're one of the largest Enhanced Care Management providers in California and are on track to build the nation's largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions. At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare. Our Values • Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection., • Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness., • Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo., • Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent., • Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.In the News, • Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most, • TechCrunch: Building for Medicaid's regulatory moment with Neil Batlivala from Pair Team We seek a full-time Bilingual Patient Services Representative / Bilingual Customer Service Representative to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide. The Bilingual Member Service Representative will hold the title of a Lead Case Manager. This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home What You'll Do • Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals, • Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system, • Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members, • Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan, • Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist with delegated tasks, • Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions, • Consistently meet monthly encounter metrics to ensure compliance with health plan regulations, • Identify and break down barriers ensuring individuals' continuation with the program, • Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups, • Coordinate physical care management appointments through collaboration with external and internal providers, • Utilize external and internal online platforms to collaborate with team members and carry out daily tasks What You'll Need • 3+ years of general work experience (healthcare call environments preferred), • You are physically located in California, • Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations, • Virtual Ops requires a quiet, HIPAA compliant and internet connected space, • Bilingual – English/Spanish, • Telehealth experience in high volume call settings (inbound and outbound), • Strong understanding of cultural fluency, • High degree of empathy, • Ability to work collaboratively in a multidisciplinary team, • An eye for optimization, • Organizational skills, • Ability to remain patient when faced with adversity, • Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing, • A valid driver's license and auto liability insurancePreferred Qualifications:, • Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder, • 2+ years of healthcare call center experience, • Experience with motivational interviewing, • Metrics driven, • Zest for problem solving, seeking answers, and thinking outside the box, • Detail-oriented and organized self-starter who is a rockstar multitasker, • Reliable and comfortable in an ever-changing environment Because We Value You • Salary: $25/hour, • Comprehensive health, vision & dental insurance, • 401k, • Monthly $100 work from home expense stipend for your WFH days, • Gas reimbursements for your on-site engagement days, • Flexible vacation policy -- take the time you need to recharge!, • We provide all of the equipment needed for the role, • Opportunity for rapid career progression with plenty of room for personal growth! Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law. Pair Team participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use. We do not conduct any TA business outside of our @pairteam.com emails. If you're ever concerned about spam or fraudulent activity, please reach out to . Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!

Job DescriptionBenefits: • 401(k) matching, • Dental insurance, • Health insurance, • Paid time off Are you a motivated and coachable sales professional eager to grow your career? Were looking for an enthusiastic Sales Representative to join our dynamic team and help us connect with potential customers, build lasting relationships, and drive business growth! What Youll Do: • Make outbound calls to prospective customers in your designated market, • Build trust and loyalty by developing meaningful customer relationships, • Generate new business opportunities through lead prospecting, • Follow up on both cold and warm leads, • Confidently present and demonstrate our products or services, • Set, track, and achieve sales goals set by leadership, • Continuously improve your sales skills with ongoing coaching and training, • Deliver outstanding customer service, addressing questions and concerns promptlyWhat Were Looking For:, • Proven sales experience with a hunger to learn and improve, • Excellent verbal and written communication skills, • A team player who can also work independently with self-motivation, • Coachable mindset, ready to embrace feedback and grow professionally, • Bilingual Spanish skills are a strong plus, but not requiredWhy Join Us?, • Supportive environment focused on your personal and professional growth, • Opportunity to sharpen your sales skills with hands-on coaching, • Be part of a motivated team driving real results, • Competitive pay and bonusesIf youre ready to take your sales career to the next level and thrive in a fast-paced, rewarding role, apply today! Lets grow together! Job Type: Full-time Benefits: • 401(k), • Dental insurance, • Health insurance, • Paid time offAbility to Commute:, • Los Angeles, CAAbility to Relocate:, • Los Angeles, CAWork Location: In person

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Company parties, • Dental insurance, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Signing bonus Responsibilities: • Establish customer relationships and follow up with customers, as needed., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.Requirements:, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal and listening, • People-oriented, • Detail oriented, • Proactive in problem solving, • Able to learn computer functions, • Ability to work in a team environment Julie Montenegro - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.

Job DescriptionCompany Description Galileo is a nationally recognized summer day camp that's all about empowering young innovators to change the world! With over 90 diverse communities served and hundreds of thousands of kids inspired since 2002, we are a leader in the Innovation Education Movement. Here, innovation, purpose and personal development converge, creating an environment where your talents shine, and your impact is celebrated. We invest, test and continually iterate to sustain a culture that values Diversity, Equity, Inclusion, and Belonging. In fact, we were named one of the Best and Brightest Companies to work for in the Nation in 2023 and 2024. We have also been on the Best Places to Work in the Bay Area list more than 12 times, were named one of Forbes’ Best Small Companies in 2017, and a Top 100 Real Impact Company in 2019. Join us for a joy-filled summer in a mission-driven environment! Job Description As a Substitute Summer Instructor, you’ll provide critical support to Galileo campers and teams when staff are absent. You will work throughout your region to lead hands-on design and outdoor activities, creating an inspiring, safe environment where campers explore creativity through Galileo’s curriculum. With training and team support, you'll deliver memorable learning experiences and engage fully in camp traditions. This is a seasonal role; Substitute Summer Instructors work up to full-time. This role does not have a set schedule, as shifts are assigned based on the camp staff coverage needs throughout the summer. Core Responsibilities Lead Design Challenges and Outdoor Activities: • Facilitate Galileo’s innovative, project-based curriculum, integrating science, technology, engineering, and math for groups of up to 28 campers, • Create an inviting and safe learning space; prepare and manage materials for daily projects., • Teach up to three unique rotations: Innovator’s Studio, Idea Lab, and Outdoor Adventure, adapting for various age groups and abilities., • For 5th-8th grade groups, guide campers in using tools like saws, drills, and glue guns, ensuring safe, hands-on experiences., • Work with teammates to plan, set up, and lead daily camp activities., • Supervise campers to ensure safety during all camp events, including ceremonies, snack, and lunch., • Contribute to the camp experience with active participation in songs, skits, and chants., • Greet campers and families warmly, ensuring a positive, safe environment., • Assist with check-in/check-out, manage daily attendance, and communicate with families as needed., • Complete paid online training on innovation education, Galileo policies, and best practices before camp starts., • Attend two in-person setup and training days to prepare your camp and meet your team., • Pay rate $19.57 per hour, • All staff receive a training pay rate for hours worked prior to the start of camp, which includes all online training and set up day; the training pay rate $18.42 per hour, • One free week of camp for your own child!, • 15% Friends and Family Discount, • Priority scholarship nominations, • All camps operate Monday - Friday. Shifts vary by position and location and can start as early as 7:00 a.m. and end as late as 6:30 p.m., • This role does not have a set schedule, as shifts are assigned based on the camp staff coverage needs throughout the summer. When possible, we will provide 24-hour notice for scheduling, but substitutes should expect to be contacted to work the same day when needed., • Staff must complete online training and attend two pre-camp set-up days before camp opens. Set-up days may be scheduled on weekends., • Camp set-up dates, start dates, and duration vary by location - find your location on our Camp Finder page to view site-specific dates. Qualifications • 1+ years of instructional or classroom support experience in K-8 education, or a combination of relevant education and work experience, • Experience teaching, caring for, supervising, coaching, and/or mentoring kids required, • College coursework in Education or Child Development preferred, but not required, • Ability to balance multiple tasks while working with a sense of urgency and enthusiasm., • Bilingual in English and Spanish is a plus, but not required, • This role requires the ability to access and use web-based tools via a personal smart device, • Ability to complete all pre-camp tasks, including background checks, state-mandated certifications, electronic onboarding paperwork and online training prior to the start of camp, • Availability to work up to 8-hour shifts daily, Monday - Friday, for the duration of camp., • For consistency and camper safety, we prioritize applicants who are able to commit to working for the full duration of camp (4-8 continuous weeks, depending on the camp location)., • Applicants with less than 4 continuous weeks of availability will not be considered for this role. Additional Information Please note that our job descriptions are a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties. We comply with the ADA and provide reasonable accommodations that allow qualified applicants/employees to perform the essential functions of the job. To request an accommodation, contact our Human Resources team. During the onboarding process, in accordance with applicable local and state requirements, you may be required to complete a Tuberculosis (TB) screening, background check(s), and state-mandated training(s). More details will be provided during your onboarding process. This employer participates in E-Verify. Physical Demands • Some lifting and carrying up to 60 lbs., • Typing, writing, reading, • Seeing, hearing and speaking, both nearby and at a distance, • Use hand and fingers to help with classroom supplies and operate equipment Galileo Learning is an Equal Opportunity Employer. We prohibit discrimination and harassment of any type and provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Our Organization: TCC Family Health, founded in 1939, a Federally Qualified Health Center (FQHC), provides comprehensive, high quality health care and wellness services to those of all ages in the under resourced and underserved need in the greater Long Beach community. TCC is now a vibrant network of 14 clinic sites, including three school-based health centers, and one mobile medical clinic. Last year TCC served almost 40,000 patients through 175,000 medical, behavioral health, dental, optometry and wellness visits. TCC is seeking mission driven individuals who deeply care about the communities we serve and want to join a creative, committed organization to address not only medical needs, but also social, emotional and economic barriers to contribute to improve health outcomes for all populations. Mission: To provide innovative, integrated, quality health care that will contribute to a healthy community, focusing on those in need and working with patients and the community as partners in their overall well-being. Position Summary: Do you have a passion for helping the underserved in your community? Are you a team player with a good attitude ready to step into a challenging position? Do you have impeccable communication and organization skills to contribute to an amazing team? If you are an experienced Medical Assistant and you answered yes to these questions, then TCC Family Health has a great employment opportunity for you. Under direct supervision of licensed personnel, the medical assistant will gather patient data, perform tasks as trained, generally assist with clinic activities that support patient care in the out-patient clinic, and facilitate a safe, clean working environment. Overview: • Provides direct patient care under the supervision of licensed personnel., • Performs patient care activities as identified on the medical assistant competency checklist while maintaining safety, comfort, and privacy., • Collects clinical data., • Participates as a member of the health care team to carry out a plan of care., • Consistently applies infection control policies and procedures., • Responds to changing patient care needs., • Maintain a safe and healthful environment., • Provide secretarial support., • Documents findings in the patient’s medical record in compliance with TCC specific standards and systems., • Demonstrates patient care using specific interventions for the women’s health patient population., • Attends department specific staff meetings, in-services, education, and training., • Participates in selected department specific Performance Improvement Projects,, • Demonstrates clinical practice consistent with TCC and MCH Standards of Nursing Practice and Clinical Policies and Procedures., • Assists in maintaining systems to support nursing care., • Required Education - High School Diploma or GED, • Medical Assistant Certification required, • Phlebotomy Certification preferred, • Previous experience in medical/hospital/business setting preferred, • Previous experience working in a OBGYN, pediatrics, or primary care setting preferred., • Proven reliability, trustworthiness, flexibility, and high ethical standards is required., • Must have ability to communicate and relate well to people., • Must have ability to develop procedures for front desk activities., • Demonstrated ability to treat all individuals with respect and exceptional customer service., • Proficiency in system software, medical terminology, general office machine operations, and maintenance., • Must type 35 wpm and must work well with others as well as independently., • Must be able to demonstrate multi-tasking skills in a high-stress environment while adhering to HIPAA standards of confidentiality. Pay: $22.00- $24.00 per hour Schedule: 8:30AM - 5:00PM 8 hour shift Work setting: In-person License/Certification: • Phlebotomy Certification (Preferred), • BLS Certification (Required) GENEROUS COMPANY BENEFITS – Including 100% Company-paid medical plan 100% Company-premium paid medical plan (We offer a Blue Shield plan that provides coverage at a zero payroll deduction to employees.) • Medical, Dental, & Vision Insurance, • Company Paid Life Insurance, • 401k with Employer contribution, • Employee Assistance Program (EAP), • Flexible Spending Account (FSA), • AFLAC, • United PetCare Program

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred., • Bilingual Spanish or Armenian preferred.

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Competitive salary, • Opportunity for advancement You will play a pivotal role in creating exceptional client experiences that fuel the growth of our insurance agency. Your meticulous attention to detail, strong customer service skills, and genuine desire to help others make you an invaluable asset to our team. In this role, you will not only resolve customer inquiries and support agency team members, but you will also oversee critical service-related processes, ensuring that all office operations align with our high standards and compliance requirements. We are excited to connect with you if you are the empathetic, customer-focused team member we seek. We offer internal growth opportunities for driven and sales-minded individuals ready to advance their careers. MAIN RESPONSIBILITIES: • Oversee the customer service team and manage daily operations, ensuring compliance with State Farm policies., • Develop and implement customer service policies, procedures, and training programs., • Handle escalated customer complaints and issues with professionalism and efficiency., • Oversee service-related processes, ensuring they are performed correctly according to office procedures., • Ensure office team members are compliant with State Farm guidelines and best practices., • Perform and train on customer retention strategies, including cross-selling inbound leads and existing customers., • Invite customers to the office for simple conversation appointments, enhancing customer relationships., • Support claims and customer inquiries, providing oversight when the agent is not in the office., • Navigate complex matters assigned by the agent with organization and precision., • Greet customers and answer phones QUALIFICATIONS: • 4+ years of experience in customer service,, • 2+ years in a supervisor role a plus, • Strong leadership, organizational, and problem-solving skills., • Excellent communication and interpersonal abilities.-, • Detail-oriented, able to multitask, and highly organized., • Experience with customer retention, cross-selling, and compliance within an insurance agency is preferred, • Bilingual Spanish a Plus, • Comprehensive knowledge of insurance, • Must be reliable and able to commute to office location