Trabajos customer service work from home en Orlando, Florida - Page 5Crear alertas

Job DescriptionSalary: $60,000+ Annually At SmartPRO Roofing, we dont just hire peoplewe build a team of excellent, trustworthy, driven professionals who dont need micromanaging because theyre wired to take ownership. Were looking for a Project Manager who moves with a maniacal sense of urgency and thrives in a fast-paced environment where every day brings a new challengeand a new opportunity to shine. Who We Are Founded to revolutionize the roofing industry, SmartPRO Roofing pairs cutting-edge technology with next-level customer service. Were not here to be another roofing company. Were here to be the bestand we want the best people to grow with us. Heres what youll get: • Work alongside some of the sharpest minds in the industry., • Your ideas mattercollaborate directly with management to improve processes., • Learn, grow, and develop career-defining skills., • Experience the pride of working at a company that sees you as a partner in success, not just an employee. The Role As a Project Manager, youll be the bridge between the plan and the action. Youll coordinate every aspect of the projectfrom labor schedules to material procurementwith precision and efficiency. This role isnt for the faint-heartedits for someone who thrives on making things happen. What Youll Do • Orchestrate the dance between the job site and the office., • Ensure communication flows seamlesslybecause clarity is king., • Maintain craftsmanship, meet specifications, and deliver customer satisfaction on every project., • Make sharp decisions on manpower and equipment to keep production humming., • Keep projects on schedule and clients happy, all while balancing operational feasibility., • Inspect, refine, and optimizebecause good enough isnt in your vocabulary. What We Need From You Youll thrive in this role if you bring: • A minimum of 3 years as a Project Manager in Florida roofing., • OUTSTANDING communication skillsyoure a master communicator., • Reliability under pressureyou keep calm and deliver., • A detail-oriented, highly organized mindset., • Physical readiness: walk steep roofs, climb ladders, lift 75 lbs., • Leadership ability to rally and guide field teams., • A valid Florida drivers license and the ability to meet insurance requirements (25+)., • A strong understanding of roofing practices, codes, and OSHA compliance. The Perks • Work with a team that actually gets along (yes, really)., • Opportunities to advance your careeryour success is our success., • Health & Dental coverage after 90 days (we pay 50% of your premium)., • 401k (coming soon, because your future matters)., • Accidental & Life Insurance available., • A company vehicle with take-home privileges after training. What Were Looking For We dont settle for average. We hire based on three simple conditions: • Excellence Good enough isnt enough. You strive for greatness., • Trustworthiness Your word is your bond. Integrity drives everything you do., • Drive Youre fueled by challenges and live for results. If youre someone who solves problems with excitement and treats every task as an opportunity to excel, we want to hear from you. Are you ready to join a company that refuses to settle for less than the best? Apply today and become part of the SmartPRO family. We are proud to be an Equal Opportunity Employer and foster an environment where every team member is respected, supported, and empowered to succeed.

Job DescriptionWhy CCI? CCI Systems, Inc. is an Employee-Owned Telecommunications Company based in Iron Mountain, MI with 60+ years of industry knowledge and experience. Our outstanding team-based work culture and environment has allowed us to grow, develop, and retain long-term employees. We offer a comprehensive benefits package, competitive pay, flexibility, paid on the job training, professional development, and inspire you to be bold, yet accountable. We value our employee’s hard work and determination and REWARD results all while having fun! Our mission is to make life better by connecting people through innovative communication systems. We are seeking Permitting Project Managers to oversee all activity with regards to his or her projects including, but not limited to, supervision of employees, project staffing, customer needs, workflow, service level agreements (SLA) adherence, financial performance, timely invoice approval, quality control, and all other aspects of work related to his or her projects. This role is customer facing requiring clear communications skills, both verbal and written, as well as polished and professional personal interactions. Responsibilities • Liaison between cities and jurisdictions, and build meaningful, long-term relationships in various markets., • Guide teams and participate with research and prepare documentation for required permits, right of ways, easements, and land use for telecom projects., • Create and maintain reports, while tracking progress of multiple projects – for complying with conditions of approvals from municipalities for meeting customer delivery deadlines., • Obtain all necessary permitting / zoning approval from Federal, State, and local agencies - Inform other internal functional groups about requirements and regulations of government entities and municipalities to assist with compliance with general conditions of approvals at permit and construction stages of the project, and to meet project timelines., • Oversees the preparation and submission of permit packages for permit applications adhering to strict standards and regulations., • Monitor staffing needs in the project group along with maintaining staffing projections., • Ensure that a Scope of Work is in place for all their projects., • Create and adhere to revenue, gross profit, accounts receivable, and staffing forecasts., • Act as the liaison between customers and the internal operations of the project group. This is to ensure that customer’s expectations are met and maintain goodwill for future business., • Execute project implementation/startup and continuous production management., • Monitor projects to improve the quality of the work and to reduce the time and cost of project throughput., • Create and promote the company image through exercising sound and ethical business practices as related to employees, the public and customers. This includes ensuring that service and quality provided to customers is superior to that of our competition., • Meet regularly with key personnel to ensure that information flows in both directions and to ensure that stated goals and objectives are met., • Implement corrective actions, as appropriate, on any project to meet cost targets, and completion schedules., • Ensures subordinates’ abilities are adequate for their responsibilities and develops training and cross training for ongoing skill development., • Assist personnel with interpreting customer drawings, project documentation, and technical specifications., • Conducts performance reviews for all direct reports. Does follow up on reviews with substandard grading. Create an environment in which the rating of an average employee is continually challenged. Create goals for employee during review and have mid-year follow up on said goals., • Complete invoicing within Service Level Agreements including follow up on unpaid invoices. Make sure purchase orders are in place prior to work startup., • Perform other related duties as assigned by their supervisor. Qualifications • 5+ years’ experience in permitting design, government affairs or related work in a Utility / Permitting environment in a related industry preferred., • 5+ years of Project Management experience in utility permitting or related field preferred., • In-depth understanding of NESC 202X code requirements preferred., • Regulatory Compliance Expertise: Advanced understanding of local, state, and federal regulations related to underground utilities, coupled with the ability to effectively incorporate these regulations into permit drawings,, • Advanced understanding of Telecom OSP Engineering and Construction standards to apply design standards to underground and aerial pole line cable plant, including Joint Use Design, Pole Replacement, Primary Service, and Reliability/Maintenance Design., • Proven leadership of a Make Ready Team to Perform structural loading calculations using O-Calc or Spida-Calc in accordance with NESC and pole owner protocol through inventory and analysis of pole type and class, riser details, attached facility type including weight and diameters, span footages, drip loops etc., • Ability to create 3-dimensional model of poles in O-Calc and Spida-Calc to provide results to ensure safe and proper attachment to power and telecommunication poles., • Analytical and observational skills, which demonstrate ability to, plan projects, review/recommend technical specifications, coordinate staffing needs, communicate, and manage all aspects of a project., • Proven ability to effectively prioritize and execute tasks in a high-pressure environment is crucial., • Effectively work independently and in a team-oriented, collaborative environment is essential., • Proven ability to solve problems creatively., • Persuasive, encouraging and motivating with the ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments., • Ability to interact with colleagues, vendors, and customers/clients of all demographics and professional levels. Also, be able to gain credibility with them to effectively complete tasks., • Must be willing to learn new product lines and technologies to serve the departmental needs and goals., • Able to handle employee issues and confrontation effectively and in a timely manner., • History of successful customer communications and relationship management. Additional Information • This is a customer-facing position which will require up to 50% travel., • Must have a valid driver’s license., • Must have good, reliable home internet. Shift is Monday through Friday between the hours of 8:00am-5:00pm CST but must have flexibility to work outside normal business hours. Compensation: base salary range 75k-95k plus incentives. Benefits: healthcare, retirement, paid leave (e.g., sick leave, PTO, company holidays), life insurance, AD&D, short-term disability, FSA, education reimbursement, wellness reimbursement, and employee assistance program (EAP).

Job DescriptionThe Patient Engagement Specialist will function as a critical member of the Heart Failure Program and will work closely with the heart failure clinical team in ensuring patient engagement, success, and satisfaction. This Patient Engagement Specialist will be responsible for outreaching, enrolling, and coordinating patients. This includes, but may not be limited to:THIS IS A REMOTE WORK FROM HOME POSITION, MUST RESIDE WITHIN ORLANDO, FLORIDA AREA ONLY • Oversee and manage a referral list of patients eligible for enrollment., • Outreach to target list of patients in a timely manner and maintain appropriate documentation., • Aim to increase patient engagement by professionally informing patients and/or caregivers on the individualized care and service they can expect., • Assist patients with scheduling appointments in accordance with the Heart Failure program., • Handles and coordinates inbound and outbound calls in a professional, courteous and timely manner., • Manages and screens calls according to caller’s needs and assists in resolving or redirecting the call if appropriate., • Handle tracking and coordination of mailings in collaboration with the care team, • Ensure patient demographics in the medical record is updated with current information., • Review and follow up on voice mail messages in a timely manner., • Aim to always deliver an excellent patient experience., • Build a good rapport and maintain long-lasting relationships with patients and caregivers., • Participate in staff meetings., • High school diploma or GED, • Minimum one-year experience in customer service or a healthcare call center., • Some experience in a medical office setting or healthcare experience is a plus., • Experience with telehealth a plus., • Strong interpersonal skills to communicate effectively and pleasantly with patients and other care team providers., • Excellent customer service skills with the goal of achieving high quality customer satisfaction., • Excellent at taking initiative, multi-tasking, and organizing., • Brings a positive attitude, is compassionate, and enjoys working within a team approach., • Experience working with electronic health record, such as Athena, as well as tools including Microsoft Word, Excel and other computer applications is strongly preferred., • Bi-lingual fluency (English and Spanish speaking) is required. Job Type: Full-time Salary: $16-18 per hour Benefits: • 401(k), • Health insurance, • Dental insurance, • Vision insurance, • Disability insurance, • Life insurance Novocardia provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law. Powered by JazzHR 7J4wrtdD0M

Job DescriptionBenefits: • Competitive salary, • Dental insurance, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Signing bonus All American Water Restoration is a Full-Service Company, Established in 2007 Certified Residential Contractor #CRC1331967 Since 2018 Certified Mold Remediator #MRSR881 Since 2011 We have a diverse group of people with an awesome Culture. As a proud member of Contractor Connection and a recipient of the Golden Hammer Award, All American Water Restoration was one of 500 top restorers in the country. We receive Construction Assignments Direct from top Insurance carriers in Florida. Project Managers work in conjunction with in-house designers, estimators and the mitigation department. These jobs are already sold and ready to manage. History Of All American Water Restoration, Inc. Since 2007, All American Water Restoration, Inc. has provided expert home remodeling and restoration services to our customers. Benefits include: • Starting Salary of $60,000 and up depending on experience. Plus Commission, • Commission for upgrades sold., • Position Continued Training - plus opportunities for paid certification training and advancement, • Company Vehicle, Laptop and Cell Phone - We provide everything for you to succeed, • Paid Vacation and Holidays after 90 days, • Medical, Dental, Vision Insurance after 90 days Disclaimer: We are only looking for the best PROJECT MANAGERS - We have a proven process that works - We will train you on this process so you will be successful. • Knowledge of DASH Restoration Software or willing to master, • The ideal candidate will have a minimum of 3 years of construction experience. More Experience, More Pay, • Coordinate the activities of projects to ensure cost, scheduling, complete documentation, and quality standards are met. Must be familiar with all project details and complete scope of work. Obtain all required project documentation., • Create and maintain project budget based on established company margins., • Create and maintain project cost sheet, including verification of quoted and submitted costs. Review and code invoices, checking for accuracy and comparing to cost., • Promote positive and professional subcontractor and vendor relations, ensuring subcontractors have the most current scopes of work, completing subcontractor bid comparisons and scope reviews, and preparing sub contractor agreements., • Develop overall project schedule. Coordinate with necessary parties to complete each step within required time frames., • Maintain client relationships at the appropriate level, reinforcing the Companys commitment to continuously addressing customer needs and interests., • Demonstrate effective relationship building within the project team and throughout the Company. Keep team members informed and active in decision making. Prepare and assist with Company reconstruction meetings., • Great understanding of technology and computer skills., • A valid drivers license is required., • Must have a clean criminal background (no felony convictions)., • All American Water Restoration, Inc. is a Drug-Free Workplace.

Job DescriptionADTRAV Travel Management, founded in 1977, has over four decades of experience in managing corporate, government, vacation, group, meetings, and incentive travel programs across the United States. We have experienced steady growth throughout our history and are currently ranked as one of the top business travel management companies in the country. ADTRAV is seeking Travel Consultants to be responsible for all aspects of travel management for our clients. This includes conversing with customers through multiple communication channels to determine destination, mode of transportation, travel dates, financial considerations and accommodations required. The Travel Consultant will also be responsible for booking and issuing domestic and complex international airline itineraries, hotel reservations and car and train reservations through a GDS system. Essential Duties and Responsibilities include the following: • Answer calls and emails promptly from clients who are requesting new travel arrangements or changes to existing itineraries., • Utilize Sabre to book and issue airline, hotel, car, and other reservations, accurately and efficiently., • Maintain sufficient account knowledge to assist clients without delay., • Check queues daily to ensure accuracy and that all issued tickets are complete., • Maintain service non-stop programs such as preferred vendors, Waiver/Favors, RezCritiques, and Vacation Referrals., • Provide travel expertise to clients., • Send quotes for international travel; break rules down to see if there are restrictions or are non-refundable, understand open skies and FAA rules., • Meet KPIs as outlined by management (e.g., productivity, transactions, etc.), including maintaining consistent attendance and adherence to the schedule., • Communicate with airlines on flight changes, seating, and upgrades and provide updates to the client as needed., • Follow ADTRAV policies, procedures, and approved workflows on how to service travelers., • Provide excellent customer service in every interaction with travelers. Show empathy and be able to identify and solve traveler issues., • Communicate effectively with other agents and employees to solve problems, gather information, and service travelers., • Become knowledgeable in ADTRAV's industry and customer base., • Participate in ongoing training to continuously build knowledge and skills in the industry., • Represent ADTRAV by embracing the company values and maintaining effective working relationships with employees, partners, vendors, and clients., • Adhere to company policies and procedures., • High school diploma or equivalent required., • At least 2 years of experience booking domestic and international travel; complex international a plus., • Experience using a GDS System; Sabre required, Amadeus a plus., • Highly knowledgeable of city, airline, hotel, and car rental codes., • Understanding of federal travel regulations, Fly America Act and Open Skies Agreement., • Strong computer and typing skills, which includes the ability to navigate quickly between programs and using shortcut keys., • Demonstrated experience learning and using technology, and ability to use multiple applications and monitors at one time., • Ability to consistently deliver excellent customer service, internally and externally., • Experience with Microsoft Office suite (Outlook, Word, Excel)., • Excellent English written and verbal communication skills., • Excellent listening skills; able to listen to and respond to the traveler’s needs and clarify as needed., • Strong attention to detail with emphasis on accuracy and quality., • Highly self-motivated and able to manage multiple priorities simultaneously and complete tasks with minimal supervision., • Strong organizational and problem-solving abilities., • Ability to communicate ideas and concepts clearly and concisely, while also being open to receive feedback and direction as needed., • Able to present a professional and positive demeanor with internal and external customers/clients and work cooperatively., • Ability to work remotely and meet the company home-office requirements., • Able to sit and work at a computer for extended periods of time, without leaving the work area., • Be able to successfully attend and pass new hire and department specific training., • Able to maintain confidentiality of company and client information., • Able to work a schedule that falls between Monday-Friday, 7am-7pm CT. Able to work some weekends as needed. ADTRAV Corporation an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Job Description ADTRAV Travel Management, founded in 1977, has over four decades of experience in managing corporate, government, vacation, group, meetings, and incentive travel programs across the United States. We have experienced steady growth throughout our history and are currently ranked as one of the top business travel management companies in the country. ADTRAV is seeking a Corporate Travel Consultant – After Hours/Weekend Only to be responsible for all aspects of travel management for our clients. This includes conversing with customers through multiple communication channels to determine destination, mode of transportation, travel dates, financial considerations and accommodations required. The Travel Consultant will also be responsible for booking and issuing domestic and complex international airline itineraries, hotel reservations and car and train reservations through a GDS system. This position is designated as a "Weekend Only" position and is part-time with no benefits, except 401(k). The working schedule for this position is every Saturday and Sunday working 7am to 8pm CT. Flexibility may be given if a candidate would prefer working 8am-9pm CT, 9am-10pm CT or 10am-11pm CT. It is required to work 24 hours each week with this schedule and incumbents may only take off from work, approved in advance, two weekends each year without pay. In exchange for commitment to this schedule, this position is paid a premium during these shifts. In addition, incumbents may be allowed to work additional shifts outside of the designated "Weekend Only" position, but in doing so they are not paid the applicable "Weekend Only" premium. Essential Duties and Responsibilities include the following: • Answer calls and emails promptly from clients who are requesting new travel arrangements or changes to existing itineraries., • Utilize Sabre to book and issue airline, hotel, car, and other reservations, accurately and efficiently., • Maintain sufficient account knowledge to assist clients without delay., • Check queues daily to ensure accuracy and that all issued tickets are complete., • Maintain service non-stop programs such as preferred vendors, Waiver/Favors, RezCritiques, and Vacation Referrals., • Provide travel expertise to clients., • Send quotes for international travel; break rules down to see if there are restrictions or are non-refundable, understand open skies and FAA rules., • Meet KPIs as outlined by management (e.g., productivity, transactions, etc.), including maintaining consistent attendance and adherence to the schedule., • Communicate with airlines on flight changes, seating, and upgrades and provide updates to the client as needed., • Follow ADTRAV policies, procedures, and approved workflows on how to service travelers., • Provide excellent customer service in every interaction with travelers. Show empathy and be able to identify and solve traveler issues., • Communicate effectively with other agents and employees to solve problems, gather information, and service travelers., • Become knowledgeable in ADTRAV's industry and customer base., • Participate in ongoing training to continuously build knowledge and skills in the industry., • Represent ADTRAV by embracing the company values and maintaining effective working relationships with employees, partners, vendors, and clients., • Adhere to company policies and procedures., • High school diploma or equivalent required., • At least 2 years of experience booking domestic and international travel; complex international a plus., • Experience using a GDS System; Sabre required, Amadeus a plus., • Highly knowledgeable of city, airline, hotel, and car rental codes., • Knowledgeable of government travel requirements, visas, and passports., • Understanding of federal travel regulations, Fly America Act and Open Skies Agreement., • Strong computer and typing skills, which includes the ability to navigate quickly between programs and using shortcut keys., • Demonstrated experience learning and using technology, and ability to use multiple applications and monitors at one time., • Ability to consistently deliver excellent customer service, internally and externally., • Experience with Microsoft Office suite (Outlook, Word, Excel)., • Excellent English written and verbal communication skills., • Excellent listening skills; able to listen to and respond to the traveler’s needs and clarify as needed., • Strong attention to detail with emphasis on accuracy and quality., • Highly self-motivated and able to manage multiple priorities simultaneously and complete tasks with minimal supervision., • Strong organizational and problem-solving abilities., • Ability to communicate ideas and concepts clearly and concisely, while also being open to receive feedback and direction as needed., • Able to present a professional and positive demeanor with internal and external customers/clients and work cooperatively., • Ability to work remotely and meet the company home-office requirements., • Able to sit and work at a computer for extended periods of time, without leaving the work area., • Able to maintain confidentiality of company and client information., • Able to work a schedule that is weekends only, Saturday and Sunday, 6am-7pm CT or 7am-8pm CT., • Able to obtain security clearance as required to work on high level security accounts. ADTRAV Corporation an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Job Description Sales Professional Take Charge Of Your Career American Income Life is growing! We are seeking ambitious individuals who are driven to build their own business while also leaving a positive impact within the community they serve. American Income Life provides supplemental insurance coverage to labor unions, credit unions and associations in 49 states, the District of Columbia, Canada and New Zealand. We pride ourselves in providing a topnotch customer service experience while helping members of our community secure financial protection for their loved ones. We are searching for ambitious entry and senior level applicants to join our family of sales representatives. Benefits To You With state licensing taking as few as 10 days, a career with American Income Life can provide competitive compensation, advancement opportunities, independence, flexibility, performance incentives, awards, development programs and so much more. We have positions open now and we can conduct virtual interviews so you can schedule a personal interview from the comfort of your home. This is a 100% commission-only role. We believe hard work equals results. If you have a drive to succeed, a high-school diploma or equivalent and excellent people skills, we want to hear from you.

Job DescriptionPosition Job Title: Director, Sales - East FLSA Status: Exempt Job Location: Position can be based in Orlando, FL, Denver, CO, Dallas, TX, Houston, TX, Austin, TX Position Summary The primary function of the Director of Sales is to oversee the Loan Officer team and sell loan products offered by Universal Lending Corporation to buyers of New Home Co. Essential Duties and Responsibilities • Build Rapport, • Build report with the VP’s of Sales and sales agents at New Home Co. communities and division personnel., • Maintain a positive sales environment by educating potential borrowers and Homebuilder sales representatives on the Company’s products and services.Position Qualifications, • Must have an active state MLO license in each state where business is to be conducted or be willing to obtain additional state licenses, • Highschool diploma or general education degree (GED) required; 4-year college degree preferred, • Minimum 5 years lending origination experience preferably with builders, • Must have working knowledge of Encompass or other LOS systems, • Proficient in Excel, Word, Outlook, and PowerPoint, • Ability to plan for contingencies and anticipate problems and identify risks, • Ability to negotiate to produce positive outcomes, • Ability to effectively listen and respond to customers’ needs, • Ability to display superior customer service skills, • Ability to exhibit professional written and verbal communication, • Ability to maintain and foster strong partnerships with builders and customers, • Ability to ensure customer satisfaction throughout the cycle of the sales process with support and service, • Manage a team of Loan Officers and assist them with loan issues, communication to buyers and divisions, as well as provide mentorship and best practices for successful sales opportunities.Personal Professional Standards, • Project an image of professionalism through demeanor and appearance while acting with integrity and honesty., • Maintain compliance on all loan files and pipeline., • Negotiate rate, terms and conditions of the loan., • Lock loans on time and in the correct product type., • Submit complete loan application, including all required documents and disclosures, and coordinate the process with assigned processing center., • Complete thorough loan applications by communicating with perspective applicants, • Obtain specified information relating to the loan or credit application The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Similarly, the work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements Requires the ability to bend, lift 1-15 pounds, reach, see, stand, sit, walk, hear, type and talk. The primary work location is an office setting with low to moderate noise level. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Universal Lending Corporation retains the discretion to add or change job duties at any time. Why Work for Universal Lending Corporation Universal Lending Corporation was founded nearly 40 years ago on the principle that our customers deserve individual and specialized attention throughout the mortgage process. We offer an inclusive, diverse, and collaborative culture where people from all backgrounds can thrive. At Universal Lending Corporation you can work with other passionate, purposeful, and customer-centric people all sharing the same goal of helping people achieve their dreams. Universal Lending Corporation offers an aggressive compensation package based on experience and skill, including a comprehensive benefits package inclusive of Medical, Dental, and Vision. Powered by JazzHR RdOITFJbJb

Job DescriptionADTRAV Travel Management, founded in 1977, has over four decades of experience in managing corporate, government, vacation, group, meetings, and incentive travel programs across the United States. We have experienced steady growth throughout our history and are currently ranked as one of the top business travel management companies in the country. ADTRAV is seeking a Corporate Travel Consultant – After Hours/Evening and Weekends to be responsible for all aspects of travel management for our clients. This includes conversing with customers through multiple communication channels to determine destination, mode of transportation, travel dates, financial considerations and accommodations required. The Travel Consultant will also be responsible for booking and issuing domestic and complex international airline itineraries, hotel reservations and car and train reservations through a GDS system. This position is designated as a full-time, afterhours position, with a need for a person to fill evening and weekend shifts. The working schedule varies but generally includes three shifts during the week between 7pm-1am CT and two 12-hour shifts on the weekend, typically 11am-11pm CT. There are shift differentials for working in this position (evening, night, and weekend). Essential Duties and Responsibilities include the following: • Answer calls and emails promptly from clients who are requesting new travel arrangements or changes to existing itineraries., • Utilize Sabre to book and issue airline, hotel, car, and other reservations, accurately and efficiently., • Maintain sufficient account knowledge to assist clients without delay., • Check queues daily to ensure accuracy and that all issued tickets are complete., • Maintain service non-stop programs such as preferred vendors, Waiver/Favors, RezCritiques, and Vacation Referrals., • Provide travel expertise to clients., • Send quotes for international travel; break rules down to see if there are restrictions or are non-refundable, understand open skies and FAA rules., • Meet KPIs as outlined by management (e.g., productivity, transactions, etc.), including maintaining consistent attendance and adherence to the schedule., • Communicate with airlines on flight changes, seating, and upgrades and provide updates to the client as needed., • Follow ADTRAV policies, procedures, and approved workflows on how to service travelers., • Provide excellent customer service in every interaction with travelers. Show empathy and be able to identify and solve traveler issues., • Communicate effectively with other agents and employees to solve problems, gather information, and service travelers., • Become knowledgeable in ADTRAV's industry and customer base., • Participate in ongoing training to continuously build knowledge and skills in the industry., • Represent ADTRAV by embracing the company values and maintaining effective working relationships with employees, partners, vendors, and clients., • Adhere to company policies and procedures., • High school diploma or equivalent required., • At least 2 years of experience booking domestic and international travel; complex international a plus., • Experience using a GDS System; Sabre required, Amadeus a plus., • Highly knowledgeable of city, airline, hotel, and car rental codes., • Knowledgeable of government travel requirements, visas, and passports., • Understanding of federal travel regulations, Fly America Act and Open Skies Agreement., • Strong computer and typing skills, which includes the ability to navigate quickly between programs and using shortcut keys., • Demonstrated experience learning and using technology, and ability to use multiple applications and monitors at one time., • Ability to consistently deliver excellent customer service, internally and externally., • Experience with Microsoft Office suite (Outlook, Word, Excel)., • Excellent English written and verbal communication skills., • Excellent listening skills; able to listen to and respond to the traveler’s needs and clarify as needed., • Strong attention to detail with emphasis on accuracy and quality., • Highly self-motivated and able to manage multiple priorities simultaneously and complete tasks with minimal supervision., • Strong organizational and problem-solving abilities., • Ability to communicate ideas and concepts clearly and concisely, while also being open to receive feedback and direction as needed., • Able to present a professional and positive demeanor with internal and external customers/clients and work cooperatively., • Ability to work remotely and meet the company home-office requirements., • Able to sit and work at a computer for extended periods of time, without leaving the work area., • Able to maintain confidentiality of company and client information., • Able to work a schedule that is evening, night, overnight, and weekends; the afterhours schedule falls between 7pm-7am CT., • Able to obtain security clearance as required to work on high level security accounts. ADTRAV Corporation an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Job Description Elevate Your Career with The Nickley Group! The Nickley Group, a leader in Central Florida's real estate scene, invites you to step into a role that promises not just a job, but a career. We're scouting for dynamic Inside Sales Agents (ISAs) to join the Client Services team, dedicated to delivering exceptional service across the board. As part of our team, you'll be at the forefront of Orlando's real estate market, engaging in a career filled with growth, learning, and exceptional client interactions. Your journey with us is full of continual development, immersed in an environment that values education and hands-on experience. Our comprehensive training programs and scenario-based role-playing will fine-tune your skills, ensuring you can shine in client engagement and sales strategy. At TNG, you'll join a supportive, fun, and collaborative team, where learning from our seasoned leadership and external experts is part of the daily routine. Step into the role of an ISA with us and be part of redefining real estate service, where your potential to succeed is matched only by our commitment to your professional growth. Role Insight: As an ISA, you’ll play a vital role in creating lasting connections with clients. The ideal candidate is engaging, persistent, and patient, understanding that lead conversion is a marathon, not a sprint. Your knack for active listening allows you to understand the desires of prospective homebuyers, ensuring every interaction moves them closer to their dream home. You'll also work closely with our listing and buyer agents, coordinating appointments for clients ready to move forward with their home search. Compensation: $75,000+ yearly Responsibilities: • Learning and utilizing cutting-edge CRMs and other technologies to maximize productivity and achieve revenue goals, • Accepting inbound calls, emails, texts, and referrals as part of established outreach and sales initiatives to potential clients, • Building strong relationships with clients to understand their specific needs and desires as home buyers or sellers, • Accurately qualifying potential clients to ensure efficient use of time and resources, • Practicing and internalizing scripts through role play to enhance communication skills, • Following up with all leads in the pipeline and maintaining regular contact with clients, • Building strong relationships with agents on our team to promote teamwork and collaboration, • Building and maintaining relationships with our lender partners, serving as a helpful resource to clients Qualifications: • Exceptional verbal communication skills and a dedication to providing outstanding customer service, • Strong listening skills and the ability to understand and respond to client needs, • Resilience and a high level of energy to tackle new challenges with enthusiasm, • A willingness to obtain a Real Estate License to further your professional development, • Attention to detail and a commitment to delivering the highest quality work, • Unquestionable work habits, including a strong work ethic and a focus on achieving goals, • Absolute fearlessness in pursuing new opportunities and overcoming obstacles, • An ability to quickly learn and adapt to new technologies to stay ahead of the competition About Company At The Nickley Group, we're not just about real estate; we're about changing lives. Our approach to business growth is at the forefront of our strategy, demonstrating our commitment to not only keeping pace with the market but to setting the pace. We don't just wait for opportunities; we create them. Preparation is key. Our team engages in daily call blocks, preparing by role-playing a variety of scenarios. This hands-on approach ensures that when it comes to the real deal, we're not just ready; we're ahead. Education is at the heart of TNG. We offer training that is not just informative but transformative. Our leadership and top agents share their insights, providing a roadmap to excellence. Joining TNG means being part of a team that's dedicated, innovative, and always looking forward. We don't just work in real estate; we're redefining it.

Job Description WheelHouse IT, the largest Managed Service Provider in South Florida, is seeking a passionate and driven Support Agent to join our dynamic team. As the entry-level position on our Support Desk, this role provides the opportunity to get started in the field of IT from the ground up. Our Support Agents play a critical role as our end users' first point of contact, providing friendly, respectful, and knowledgeable service over the phone or through email. Requirements: • Passionate about technology with basic technical knowledge, • Comfortable providing phone support to clients, • Excellent customer service skills, • Clear written and verbal communication, • Capable of working a standard M-F work week (and very occasional nights/weekends) Responsibilities: • Answer incoming calls from clients, • Resolve simple or fast tickets, • Create tickets and route calls to a team of technicians, • Provide application support (Office/Microsoft 365, QuickBooks, etc.), • Configure hardware and install common peripheral devices, • Provide basic network support – configuration of wireless routers and access points, • Access client systems via RMM tools, • Conduct peer-to-peer training and shadowing If you are a student or recent graduate who is passionate about technology and excited to start a career in IT, apply now and we will be in touch within 7 business days. Only local candidates need apply. Powered by JazzHR kBjktHHbED

Job Description Are you a self-starter with a passion for technology? LanIT Solutions is a rapidly growing IT company in the greater Orlando area. For over ten years, we’ve built our reputation on providing exceptional service, so much so that our clients do our advertising for us. We're looking for a highly motivated and intelligent individual to join our team. We need a dedicated problem-solver with a deep love for computers and an innate ability to troubleshoot. You will be trusted to work unsupervised and take full ownership of client issues, from initial problem identification to final resolution. This often involves researching complex issues and not giving up until the problem is solved. If you are hardworking, reliable, and committed to providing excellent service, this is the perfect opportunity to build a career with a company that values your skills and dedication. Responsibilities: Diagnose and resolve technical hardware and software issues. Provide timely and effective support to our clients. Research and implement solutions to new and existing problems. Document all support activities and solutions. Work independently to manage and prioritize client needs. Requirements: Proven passion for technology and computers. Strong problem-solving and research skills. Ability to work independently and manage time effectively. Excellent communication and interpersonal skills. If you're ready to take ownership of your work and grow with a company that truly cares about its clients, we encourage you to apply. This is an on-site position, sometimes a work from home position, and you will also travel periodically within central Florida to other locations. In this role, you will act as the primary point of contact for locations assigned to you as well as work across the organization as part of a team. The IT Support Specialist works with internal and external resources to ensure that the systems are operating correctly, staff has the required access, service requests are processed efficiently and that operations have continuous use of the solution. Specifically, you will be responsible for Tier 1-2 support for desktops with Windows operating systems, triage software applications, assist users in the efficient use of applications, and provide clear, concise technical communications to escalate issues to senior leadership or vendors. A thorough knowledge of Windows software, variety of hardware knowledge and good communication and people skills are necessary. Key Duties • Create, review and triage support Tier (1-2) tickets on a timely basis, • Provide end-user desktop support via remote support tools or in person visits, • Install and configure new Windows 10 computers, monitors, and printers., • Assist with system administration tasks, including server upgrades, updates, patches, deployments, architecture review / design and general best practices, • Must be comfortable opening, closing, climbing ladders, and working from heights, • Experience drilling and installing cameras is necessary, • Please know how to make and run cable, • Knowledge or ability to learn about switches, internet connectivity and IP phones, • Create clear, concise process and system diagrams and other supporting documentation, • Assist with other projects and tasks as required, • Strong communication skills are required with the ability to prioritize multiple tasks, • Track and generate reports monthly for outstanding issues, • Coordinate with clients and vendors to execute software and firmware upgrades, • Communicate with clients, vendors, and IT in a professional and respectful manner at all times General. To perform this job successfully, an individual must be able to perform each key duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A good driving record is required to be hired. Education, Experience and Skills. • Must have at least a BA or higher in IT/Computer Science or related field -Minimum 3 years of technical experience working with hardware/software • Experience working in windows and virtualized environments, • Ability to utilize an ITSM system for change and incident management, • Must have experience providing end user support with Windows 10, printers, and monitors., • Preferred knowledge of Windows Server, server hardware, domain administration, network troubleshooting, storage, switches, routers, firewalls, access points, videoconferencing, printers, copiers, smartphones, VoIP, LAN, WAN, Active Directory, DHCP, DNS, SharePoint, Office 365, antivirus, spyware removal, and backup/restore processes, • Microsoft training and related certifications are a plus, • Ability to assess customer needs to craft and deliver solutions, • Strong interpersonal, organizational and customer service skills, • Ability to manage multiple projects and own tasks concurrently, • Ability to work flexible/extended hours when requested or participate in an on call schedule, • Willingness to share knowledge and help cross-train peers, • Able to work both independently and effectively with remote team members as necessary Physical Demands. The following physical demands are representative of those that must be met to successfully perform the essential functions of this job: • Periodic physical effort, including standing, is required during a regular work shift of at least eight hours per day. Employee must be able to periodically stand for extended periods of time, and to stoop, bend, and crouch as required to perform Key Duties., • Lifting and transporting of moderately heavy objects (40 lbs)., • Travel to locations to assist users or deploy systems as needed Work Environment. The work environment characteristics described below are representative of those that will be encounters while performing the essential functions of this job. • Work is performed predominately indoors, outside of special project installations, and periodic visits to construction sites, warehouses, or asphalt manufacturing facilities may be required., • Noise level in the office work environment is normal.

Job Description IMPORTANT: RemX will never ask for any form of payment prior to or throughout the hiring process. If you have been asked for payment of any kind, please notify us right away. This is illegitimate and unlawful. RemX will never accept falsified resumes or documents. Falsified information may be subject to investigation and further action. Immediate Openings – Work from Home! | $16/hr Call Center Agent (Orlando, Tampa, Jacksonville, Miami, Area) Looking to grow your career from home? We're hiring SEVERAL Remote Call Center Agents with Call Center Experience to join a Fortune 500 pharmaceutical company. If you're motivated, professional, and have recent call center experience — this is your chance! Applicants. 1 Year of Call Center Experience is Required! · Position: Call Center Agent · $16/hour + Weekly Pay · Full Benefits Package · Paid Training Provided · All Equipment will be provided · Start Date: October 2025 Job Details: · Handle high volume inbound calls. · Outbound calls if depending on department needs. · Provide accurate information to the patient and or the healthcare provider · Assist callers with information and status of their application · Follow a call script · Provide appropriate follow-up and next steps for caller · Provide appropriate customer service and an effortless experience to the caller · Must be able to multitask between several internal system programs · Follow company policies and procedures Requirements: Must have: Must have 1 year or more of recent customer service experience in a call center environment. (NO EXCEPTIONS) · Healthcare experience is a plus but not required. · Ability to multi-task and use dual monitors · Adhere to all company required KPI'S · Quiet workstation with High-Speed Internet and Modem access REQUIRED. · Excellent verbal and written communication skills · Active listening and problem-solving ability · Basic computer proficiency (typing, data entry, navigating systems) · Strong attention to detail and accuracy · HS Diploma/Equivalent For immediate consideration please email an up-to-date resume to with the subject line "Remote CSR FL " Company DescriptionThe professional staffing division of EmployBridge, America's Leading Workforce Specialist: When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success. We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.The professional staffing division of EmployBridge, America's Leading Workforce Specialist:\r\n\r\nWhen our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.\r\n\r\nWe are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Job Description Regional Operations Manager BENEFITS: Medical, Dental, Vision, 401K The Regional Operations Manager (ROM) is responsible for leading and overseeing the operational performance of multiple branches within a designated territory. This role ensures consistent delivery of exceptional customer service, operational efficiency, and cost management. The ROM drives the implementation and sustainability of Standard Operating Procedures (SOPs), rooted in LEAN principles, to optimize processes and improve service outcomes. Success in this role requires strong leadership, strategic thinking, and time management skills, with a focus on operational excellence and customer-centric service delivery. JOB DUTIES: • Develop and execute regional initiatives and growth plans for each region in collaboration with the Regional Sales Manager., • Provide strategic and tactical direction and support to locations within region by various source of communication and regular onsite visits., • Partner with the Regional Sales Manager to support the sales growth of the company., • Support locations by assisting in identifying short- and long-term solutions and sharing successful methodology across each branch., • Build and develop a high performing team of leaders and branch managers capable of executing the work at a high level and ensure an exceptional service is provided at each branch within the assigned territory., • Assure all branches meet the established goals and the requirements in order to perform and function effectively., • The ability to create a cohesive work environment and maintain company culture., • The ability to create the guidelines for his/her team to follow and be able to hold them accountable., • Collaborate with team to create and implement SOP’s in all functional operations systems and processes., • Effectively lead and guide to build organizational teams on our core values of Family, Integrity, Improvement, Respect and Partnership., • Establishing best in class operational proficiencies and cost structure utilizing industry benchmarks from CTDA or other distribution surveys as a guide. Metrics should include activities, such as, transaction rates/FTE, sales/gm $/FTE, inventory cycle count accuracy, space utilization, etc., • P&L with emphasis on SG&A cost containment and delivery of stated goals of financial ratio benchmarks. Participates in regular P&L reviews to ensure budgets and expenses are met., • Learn and assimilate LEAN and 5-S principles through all operational processes., • Establish budgets and objectives and operate within policy guidelines, • Utilize information and technology impacting distribution to increase innovation and ensure continual improvement throughout the Operations., • Develops and executes project delivery strategies, overlaying and adhering to best in management and disciplined processes to achieve profit plan, drive internal execution resource alignment and provide unique customer experience., • Supports the efforts for opportunities committed to customer satisfaction and overall success of each branch performance., • Assure compliance and continuity to all processes, procedures, facility and equipment maintenance and inventory control., • Establish and adhere to best practices and associated metrics., • Talent Management & Human Resource functions including, talent and performance assessment, recruitment, hiring practices, talent development and corrective action., • Establish quarterly schedule/cadence of branch visits and branch meetings., • BS/BA degree preferred., • Experience in DANSIK system highly preferred., • 5 years of experience in a wide variety of distribution, operations management, inventory management, planning and manufacturing positions., • 3 or more years of managing people in various locations at the same time., • Strong attention to detail and organizational skills., • Strategic and tactical thinking abilities., • Excellent oral and written communication., • Positive attitude and engagement with customers and, direct reports and internal employees., • Good time management skills., • Adherence to all company policies and procedures., • Ability to work and operate independently and take initiative., • Strong working knowledge of MS Word and MS Excel., • Application of common sense, logic, & reasoning., • Maintain professional appearance and behavior at all times., • Excellent organizational skills with attention to detail., • Strong problem-solving skills., • Positive attitude and strong work ethic., • Good interpersonal skills in dealing with employees., • Must be able to work overtime as necessary., • You will be expected to stand and sit for long periods of time frequently., • You will be expected to lift up to 30 pounds occasionally., • Think analytically, • Make decisions, • Develop options and implement solutions, • Work with a team, • Maintain regular and punctual attendance (consistent with ADA and/or FMLA), • Attention to detail, • Communicate effectively, • Multitask in a fast-paced environment AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. AHF Products is a leading hard surface flooring manufacturer in the USA with a family of trusted brands serving the residential and commercial hardwood, tile, and vinyl flooring markets. With decades of experience in award-winning flooring design, product development, manufacturing, and service, we create quality flooring to last for generations through inspiring designs, innovation, and a deep commitment to outstanding customer service. Our residential flooring brands include Bruce®, Armstrong Flooring™, Hartco®, Robbins®, LM Flooring ®, Capella®, HomerWood®, Hearthwood®, Raintree®, Autograph®, Emily Morrow Home®, tmbr®, Crossville®, and Crossville Studios®. Our commercial brands include Bruce Contract™, Hartco Contract™, AHF Contract®, Armstrong Flooring, Parterre®, Crossville® and Crossville Studios®. Headquartered in Mountville, Pennsylvania, with manufacturing operations across the United States and in Cambodia, AHF Products employs over 3,000 dedicated team members.

Job Description We are seeking a dynamic and results-driven Outside Kitchen Cabinet Account Manager to join our team for South Florida - Fort Myers, West Palm Beach; Louisiana - Lake Charles; Texas - San Antonio, Beaumont; NC, and SC. The ideal candidate will be passionate about kitchen design, possess excellent communication skills, and have a proven track record in sales. As a key member of our sales force, you will drive business growth by promoting and selling our high-quality kitchen cabinet solutions to clients in designated territories. Responsibilities: Sales Generation: Actively seek out and engage potential customers (contractors, builders, homeowners) to present our range of kitchen cabinet solutions, fostering relationships and generating sales leads. Client Consultation: Understand client needs, preferences, and budgetary considerations to recommend suitable kitchen cabinet designs and solutions. Product Knowledge: Develop a deep understanding of our kitchen cabinet product line, including materials, finishes, hardware, and customization options, to effectively communicate their features and benefits. Quoting and Proposals: Prepare accurate quotes and proposals for clients, detailing pricing, specifications, and timelines, ensuring clarity and alignment with customer requirements. Relationship Building: Build and maintain strong relationships with existing and potential clients, providing exceptional customer service and addressing inquiries or concerns promptly. Market Analysis: Stay informed about market trends, competitor offerings, and industry developments to identify opportunities for business growth and differentiation. Sales Reporting: Maintain detailed records of sales activities, client interactions, and prospects in CRM systems, providing regular reports and updates to the sales manager. Requirements: • Sales Experience: Proven track record in sales, preferably in the kitchen design, cabinetry, or related home improvement industry., • Customer-Centric Approach: Excellent interpersonal and communication skills with the ability to understand and fulfill customer needs while providing outstanding service., • Product Knowledge: Familiarity with kitchen cabinet materials, finishes, and design concepts is advantageous., • Self-Motivated: Ability to work independently, manage time effectively, and drive sales initiatives to meet and exceed targets., • Negotiation Skills: Strong negotiation and persuasion abilities to close deals and maintain profitability. Job Type: Full-time Full Benefit program including Health, Dental, Vision, and Paid time off: Schedule: Hours 8 to 10 hours a day, Monday to Friday Education: Bachelor's (Preferred but not required) Experience: Kitchen Cabinet Sales, Construction Industry: 1 year minimum (Required) Work Remotely: Yes Job Type: Full-time Pay: $45,000.00 - $175,000.00 per year Benefits: • Dental insurance, • Health insurance, • Life insurance, • Paid time off, • Vision insurance Schedule: Monday to Friday Work Location: Remote

Job Description Florida Realtors, the state's largest trade association, boasts a rich dedicated history of serving our members, the real estate community, and Florida homeowners for over a century. We stand as a key business partner for Realtors statewide, providing value-adding programs and services, outstanding business contacts and networking opportunities, engaging educational opportunities, up-to-the-minute industry data and research, and powerful legislative representation. The association headquarters is located in Orlando, and the Office of Public Policy is located two blocks from the state capital in Tallahassee. We work tirelessly to advocate for our members, for homeownership for all, and to elevate the real estate industry in the Sunshine State. Who We're Seeking We are seeking an experienced help desk technician for our role of Tech Helpline Analyst to serve in a tech-oriented call center as a key value-adding specialist. Our Tech Helpline team is responsible with accurately answering technology related questions posed by REALTOR members, clients, and staff. This role is integral in providing a key member benefit – technology support – often to nontechnical people. Frequent problem resolution while maintaining excellent customer service standards is paramount to being successful in this role. This is a tech-oriented call center position, ideal for someone dedicated to a career in tech-oriented customer service or a great springboard for someone wanting to pursue a long-term tech career. The Tech Helpline Analyst is a nonexempt, hourly, fulltime role, and is scheduled a fixed 40 hour work schedule. Our Tech Helpline operates 7 days per week and candidates with flexible working availability are strongly encouraged to apply. Our current need consists of 3 weekdays from 11:30am - 8:00pm and both weekend days, Saturday & Sunday, from 9:00am - 5:30pm. Our beginning pay scale for the role is structured at $20.00/hour, and weekend hours are paid an $2.00 hourly shift differential. What You'll Do • Deliver service and support to association members and Florida Realtors tech users via phone, chat, email, and/ or Salesforce support ticketing system, assessing the scope of the problem and determining any resolution., • Accurately gather caller information and inquire into situation when more information is needed., • Apply knowledge of computer software and hardware to assist users in resolving problems, troubleshoot networks and/or wireless issues such as Bluetooth, connecting to WiFi, PC performance, computer programs and/or applications, and/or issues with webmail such as Outlook or Google., • Provides technical support and guidance to resolve users’ computer hardware and software problems., • Correctly and accurately create and maintain case notes of member interaction for support services provided in the Salesforce ticketing system or other appropriate database., • Install or assists with the installation and set-up of new hardware, software, and peripheral equipment such as the installation and configuration of printers and scanners., • Assist REALTOR members with Florida Realtors proprietary Form Simplicity, Sabal Sign, and/or other Florida Realtor products. Ensure product knowledge by reviewing updated product/troubleshooting information., • Follow departmental standard policies and procedures., • Identify and escalate priority issues, as needed., • Stay current with system information, changes, and updates. Qualified applicants will possess: • High School diploma required., • Proficient with Microsoft Office Suite with the ability to use Windows based PC, Voice over IP phone system, Salesforce CRM, Teamviewer., • Ability to learn new software including, company proprietary software, telephone phone systems, Computer, Laptop, Cell phone, Google suite, Zoom, WebEx, Microsoft Teams, Salesforce and/or other software or database management software., • Ability to learn and have a thorough understanding of technology proprietary to Florida Realtors such as Form Simplicity and MLSAdvantage., • 1 or more years exceptional call center customer service experience., • Excellent verbal and written communication skills with proven ability to explain in detail steps needed/taken to resolve issues., • Proper customer service phone etiquette and listening skills., • Ability to explain technical problems/solutions to nontechnical REALTORS., • Proven ability to troubleshoot, organize, complete assignments and complete call goals on time and as defined., • Ability to work independently as well as in a team environment as necessary., • CompTIA A+, • CompTIA Network+ Along with our growth-oriented, collaborative team environment, our full time people are offered a complete suite of great benefits. • Rewarding 401k plan with 6% company match, fully vested, • Free medical insurance for you as an employee, • Availability of dental, vision, FSA, disability coverage, company-paid life insurance, EAP, and more, • Flexible work environment with partially remote schedule, • Generous paid vacation days and sick days, and 9 company holidays, • Vacation buy-back plan, • Possible $5000 grant on the purchase of your first home, • Florida Realtors is strongly committed to creating a diverse and inclusive environment where a variety of backgrounds, cultures, orientations, ideas, and talents can flourish., • Florida Realtors is an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law., • Employment offers are contingent upon satisfactory verification of a pre-employment criminal background check., • Applicants needs to be eligible to be employed in the United States., • This position will be based in Orlando, FL. No relocation assistance is available.

Job Description WHY JOIN THE AMES COMPANIES We have amazing Benefits! Medical, Dental, Vision, Life Insurance, Wellness, 401K, Holidays Employee Assistance Program, Vacation Days, Disability, Employee Stock Option Plan. WHO WE ARE The AMES Companies, headquartered in Lake Nona-Orlando, FL has a rich history of American manufacturing. The AMES story goes back to 1774, when Captain John Ames began making America’s first shovels. AMES® brand is the third oldest consumer brand in the country, and its tools have helped build America, for more than two hundred years. AMES products have built Revolutionary War ramparts, connected the nation via the Transcontinental Railroad, dug for gold, gone on expeditions to Antarctica, carved Mount Rushmore, and installed the Statue of Liberty. And just like America, we are still working every day to build the next great wonder. Our business lines include Home Organization, Lawn and Garden Tools, Outdoor Living, and Cleaning Tools, with leading global brands sold to homeowners and professionals involved in new construction, remodeling, and maintenance activities. Our leading brands include ClosetMaid®, AMES®, True Temper®, Razor-Back®, Jackson®, Southern Patio® and Harper® We are a business unit of Griffon Corporation (NYSE: GFF) WHERE YOU WILL WORK This is a hybrid position, working from home Monday and Friday, in-office Tuesday through Thursday. Office is located at our headquarters in Lake Nona - Orlando, FL. WHAT YOU WILL DO Our Account Manager is a proactive leader that owns the sales account management relationship with the retailer. This position is responsible for selling The AMES Companies brands and its product lines on eCommerce sites such as but not limited to: Amazon, Wayfair, Beyond and other eCommerce marketplaces. Experience with lowes.com and homedepot.com is strongly preferred. They will be the primary point of contact for Merchants, Buyers, Category Managers, and Vendor Managers. This role is responsible for negotiation, forecasting, development support, and expansion for the Digital Commerce Division to develop sustainable growth strategies. A successful candidate will have knowledge of the retail industry with an emphasis on E-Commerce channels, such as Amazon, Wayfair, and omnichannel marketplaces. RESPONSIBILITIES Manage the day-to-day business interactions of assigned/responsible eCommerce accounts such as but not limited to: Amazon, Wayfair, and/or Beyond/Overstock. • Responsible for developing and implementing strategic sales plans to achieve corporate sales goals. This role involves managing key accounts, overseeing sales operations to drive growth and maximize revenue., • Proven track record of achieving sales targets and managing key accounts, • Experience in the industry relevant to the company's products or services is advantageous, • Frequently interact with customer personnel to drive the execution of the customer category plan, building strong relationships at the Merchant/Buyer level, and connectivity with the VP/DMM and other cross-functional areas, • Externally advocates for The AMES Companies business and internally advocates for the customer., • Strong cross-functional expertise in operational disciplines such as providing a monthly sales forecast and end-to-end supply planning with the customer. Must possess a strong understanding of customer distribution network and customer related metrics (i.e. Fill Rate, On-Time, Vendor Lead time, In-Stocks), • Analyze sales data available in the e-Retailer portals and internal platforms to review performance, assortment changes required and opportunities for placement of products., • Monitors the competitors’ brands and products as well as our market share, competitor market share, and target market share to understand shopper trends and opportunities., • Present various types of information formally and informally to customer account teams and internal TAC stakeholders, • 3+ years experience in National Account Management required with eCommerce account management preferred., • Bachelor’s degree in Business, Marketing, Communications, Merchandising, eCommerce, or related field required., • Experience working in a Consumer-Product Goods industry strongly preferred., • Excellent written and verbal communication skills; must be able to present data in an organized manner to different levels of the organization., • Proficient in Microsoft Office suite (Excel, Word, PowerPoint) and PowerBI., • Enthusiastic, motivated, innovative, creative team player, ability to work cross-functionally. Physical demands described here are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. • This position is located primarily in an office environment. At times the associate is required to sit for long periods of time., • While performing the duties of this job, the associate may need the ability to lift and carry loads up to 20 pounds. The AMES Companies will only employ those who are legally authorized to work in the United States. The Company does not currently sponsor immigration visas for this role. EQUAL OPPORTUNITY EMPLOYER The AMES Companies, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by contacting Human Resources at 1-352-401-6135 or by sending an email to to make appropriate arrangements.

Job Description Now is the best time to join Johnstone Supply. As a member of the Technology team, the ERP Training and Support is responsible for managing and implementing various Technology team projects. The position is a key driver and team member leading ERP projects, implementations, and support. The role works with various functional areas to ensure proper processes are developed, implemented, and trained throughout the company. Acts as an internal business consultant for the ERP system and other programs as assigned. This position impacts major projects and focuses on business application development to ensure continuous process improvement in all areas. Our customers are professional certified Technicians and Contractors who come to Johnstone for our product selection, expertise, and quality service. Johnstone is growing, and so can you. Position responsibilities: • Leads ERP projects as assigned including acquisition related transitions and implementations. This initially includes but is not limited to conversion of assigned branch systems to company systems such as Solar Eclipse and for the advanced technology implementations (such as shipping software, credit card processing, eCommerce applications, delivery applications, BI tools, etc.)., • Provides application training and support to assigned areas or locations., • Develops application SOPs and other related tools to ensure ease and efficiency of use by end users., • Utilizing a variety of tools including video, cataloging, remote and in person training formats develops and conducts training on ERP and other applications., • Responsible for management of ERP System related projects as assigned., • Provides user support on all assigned programs and applications including Eclipse., • Participates in planning, implementation, monitoring and maintenance of the ERP system. May provide similar support on other programs or systems as assigned., • Works cross functionally to support the utilization of Electronic Commerce initiatives (Web Commerce, Mobile Apps, Business to Business integration), Business Intelligence (BI) systems, as well as Customer Relationship Management (CRM) applications., • Supports, complies with, and maintains documentation and procedures. Provide recommendations as appropriate including to enhance technical capabilities of systems and increase efficiencies., • Specialized training in Eclipse software applications required that includes order entry (sales), purchasing, order fulfillment (picking & shipping), receiving, customer returns (warrantee), purchasing, branch transfers, inventory control, and general ledger (controlling)., • Bachelor’s degree in business, information technology or related field required; may substitute experience on a year for year basis., • Three or more years’ experience with Eclipse required with a thorough understanding of SOP’s in a wholesale distribution company preferred., • Position requires up to 25% business travel, including local, state, and national trips, by air or vehicle.", • Must have excellent interpersonal skills and be a team player with the ability to motivate behavior and cooperation., • Strong leadership skills, excellent written and oral communication skills, strong analytical and problem-solving skills, skilled in re-engineering operations for the purpose of gaining the productivity and efficiencies from use of the Eclipse System., • Must have strong analytical skills, be proficient in project planning, and must be fluent in PC/Windows skills (Microsoft Office software applications.), • Ability to communicate proficiently in English in both verbal and written formats., • Safety: Always prioritizes safety, both at work and at home, while ensuring those who work for you work safely., • Customer Focused: Take the perspective of those we serve, anticipate their needs, and responding quickly., • One Team: We win together by collaborating with each other, focusing on the common goal, and leveraging the strengths of the team., • Own It: Take the initiative, act with a sense of urgency and pride, do things right the first time, and always act with integrity., • Paid Time Off (PTO) – 3 weeks of PTO for individual contributors and 4 weeks for leaders, • Safe Harbor 401(k) – 100% employer match up to 5% of base pay and immediately vests, • Holiday pay – we recognize and pay our employees for 7.5 holidays per year, • Employer subsidized medical, dental, and vision plans., • Employer paid life insurance and long-term disability, • Voluntary short-term disability, accident and critical illness insurance, • 24/7 Access to virtual care/telehealth options, and Parental Time Off, • Flexible spending accounts (FSA), • $100 wellness reward for completing annual health check-up, • Employee Assistance Program (EAP) for you, and your family, • Coverage for chiropractic, acupuncture, and massage therapy services, • Tuition reimbursement, up to $5,250 per year, • Employee referral bonus program – earn up to $4,000 per year, • Employee service milestone recognition program, • Employee discounts on products & retail discounts, • Variety of incentive plans for employees, • Bi-weekly pay days on every other Friday Johnstone Supply is North America’s leading wholesale distributor of HVACR equipment, parts, and supplies. Over the last seven decades Johnstone has grown into the industry leader with over 450 distributor branches and 6 distribution centers throughout North America resulting in over $4 billion in annual sales. We work with some of the largest companies in the world, including Daikin/Goodman, Honeywell, Emerson, Johnson Controls, Google, and Fujitsu, to provide contractors with world class products, technical expertise, and quality service. EOE & E-Verify Participating Employer.