Trabajos customer service work from home en Kansas City, Missouri - Page 5Crear alertas

Job Description First for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer. At First Student, our Assistant Transportation Managers are a constant reflection of our company's commitment to safety and customer service. The Assistant Transportation Manager is responsible for assisting the Contractual Manager in supervising daily operations, monitoring performance, identifying safety issues, and resolving conflicts. At First Student, we are proud to offer: • Tremendous Career Advancement Opportunities due to a strong presence across North America, • Positive and rewarding work environment, • Salary: $65,000/yr, • Schedule- Monday through Friday, 8 hours (potentially second shift), • Ensures home to school routes are covered in a timely and efficient manner, • Interfaces with drivers regarding concerns and performance issues, • Investigates client complaints and coordinates resolutions, • Ensures achievement of on time performance goals, • Monitors driver safety and makes Injury Prevention (IP) contacts with drivers to identify and resolve safety issues, • Assist Contractual Manager with review and resolution of union grievances, • Ensures dispatch staff assigns spare drivers and buses as required to provide on-time coverage of routes, • High school diploma or equivalent, • 3-5 years experience in transportation, • 2-3 years supervisory experience, • Computer literacy skills with Microsoft Word, Excel, and Outlook, • Familiar with basic vehicle mechanic processes and maintenance, • Ability to effectively prioritize tasks and manage time effectively, • Work extended hours regularly, including weekends Apply today to join our team! In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request .

Job Description Full-Time | Work From Home | Paid Training | $16/hr + Bonuses What You'll Need: • High-speed cable or fiber internet, • A wired Ethernet connection (Wi-Fi won’t work), • A Windows desktop or laptop with at least 8GB RAM, • No Macs, tablets, or Chromebooks, • Full-time only, Monday–Friday, • Mon/Tue/Thu/Fri: 8:45 AM–5 PM CT, • Wednesday: 8:00 AM–5 PM CT Love talking to people? Want a remote job where you help guests turn vacation packages they’ve already paid for into real trips? Monster Reservations Group is hiring full-time team members to work from home in a vacation sales and customer service role. This isn’t cold calling. You’ll talk to guests who have already purchased a vacation and guide them through destination options, questions, and final booking steps. What You’ll Get: • $16/hour base pay, • Weekly performance bonuses, • Paid training—no experience required!, • Health insurance through Cigna, • Free dental and vision coverage, • 401(k) with 4% company match, • Call guests who’ve already purchased vacation packages and persuade them to set dates, • Use a fun, high-energy script to guide each call, • Highlight top destinations and travel dates, • Handle questions and finalize bookings, • Collect payments and input details accurately, • Meet weekly goals and earn bonuses If you’ve got a great phone voice, strong work ethic, and want to help people book real trips—apply today! Spots are limited. Company DescriptionSince 2006, Monster Reservations Group has been family-owned and operated, treating team members and guests like extended family. Our entire U.S.-based team works on a first-name basis, with many of us together for over a decade. We believe success comes from smart, caring people who create great vacation experiences—reflected in thousands of positive reviews and loyal travelers. Our culture centers on Attitude, Effort, and Process (AEP): the right mindset, consistent effort, and doing things the right way. We know strong culture drives strong results, and we’re committed to making vacation planning simple, seamless, and reliable for our guests.Since 2006, Monster Reservations Group has been family-owned and operated, treating team members and guests like extended family. Our entire U.S.-based team works on a first-name basis, with many of us together for over a decade. We believe success comes from smart, caring people who create great vacation experiences—reflected in thousands of positive reviews and loyal travelers. Our culture centers on Attitude, Effort, and Process (AEP): the right mindset, consistent effort, and doing things the right way. We know strong culture drives strong results, and we’re committed to making vacation planning simple, seamless, and reliable for our guests.

Job DescriptionSalary: $71,500 - $76,500 trueCABLE is seeking a highly motivated and detail-oriented Technical Specialist II to join our growing Technical team. In this role, you will play a key part in supporting our technical and product strategy, working closely with leadership and cross-functional teams. As a fast growing company with a lean structure, we value individuals who are proactive, resourceful, and eager to take initiative. If you excel in problem-solving, enjoy refining processes, and are passionate about continuous learning, all while working remotely, this is a unique opportunity to make a meaningful impact. At trueCABLE, we offer more than just a job. Youll be part of a collaborative culture that values growth, innovation, and work-life balance. We provide competitive benefits, flexible PTO, and a remote-first environment designed to support your success. As a Technical Specialist II, you will deliver expert technical support to both customers and internal teams, leveraging your knowledge in fiber and copper cabling, network installations, and related technologies. Youll manage escalated technical inquiries, support customer project execution, and contribute directly to the success of our products and services. Key Responsibilities: • Technical Support: Provide advanced resolution for complex technical and installation inquiries, effectively troubleshooting issues and delivering precise product recommendations to support trueCABLE customers. Assist the Technical team with technical inquiries where needed., • Product Expertise: Cultivate and maintain comprehensive knowledge of the full product portfolio, encompassing both practical applications and technical specifications. Offer insights to optimize product functionality and performance., • Product Development Collaboration: Partner with the Technical team to contribute ideas for product enhancements and identify opportunities for complementary product additions to strengthen the existing portfolio., • Product Testing: Conduct hands-on performance and quality testing of trueCABLE products using industry-standard tools and equipment to ensure compliance with rigorous standards., • Technical Content Creation: Collaborate with the Marketing team to produce high-quality, accurate, and user-friendly technical documentation, tutorials, and training materials tailored to customer needs., • Cross-Functional Engagement: Work seamlessly with various departments to ensure effective communication on escalated technical support and customer service matters, providing expert guidance to internal teams and external clients., • A Bachelors degree in a related technical discipline or comparable professional experience is desirable., • Experience in the installation, termination, configuration, and troubleshooting of telecommunications cabling or networking equipment., • Preferred qualifications include advanced certifications in fiber optics or copper cabling (such as BICSI INST2 or CFOT), with the expectation that candidates lacking these certifications will obtain one within the first year of employment., • Proficiency with industry-standard test equipment and tools for evaluating cabling and connectivity hardware (e.g., Fluke DSX, CertiFiber, OptiFiber, NetAlly, or equivalent) is preferred., • Demonstrated technical expertise in cabling and fiber optics, enabling the candidate to author technical documentation, including specification sheets, instructional guides, and technical blog articles preferred., • Proficiency in the physical installation, termination, performance testing, and evaluation of fiber optic and copper cabling systems and their components, utilizing industry-standard tools to ensure high-quality performance and adherence to testing standards within a test facility environment., • Strong technical skills with a demonstrated ability to effectively address and resolve complex, escalated issues., • Ability to work independently in a remote environment with a proactive approach to problem-solving and resourcefulness., • Strong communication skills, both verbal and written, with the ability to convey technical information clearly and effectively., • Professional interpersonal skills, with a focus on teamwork and collaboration., • Proficiency in Google Suite and Microsoft Office., • Microsoft Visio, • Enthusiastic: Eagerness and a commitment to learning., • Reliable: Punctual and dependable in fulfilling responsibilities., • Collaborative: Works effectively and respectfully with team members., • Communicative: Engages clearly with colleagues to align efforts., • Innovative: Contributes creative ideas with enthusiasm., • Receptive: Accepts feedback and respectfully challenges ideas., • Prolonged periods of sitting and extensive computer use., • Regular use of hands, fingers, and arms for typing and computer operation., • Ability to lift, push, or pull up to 50 pounds occasionally., • This position is remote, requiring a reliable internet connection., • This is a remote position; however, candidates must reside within the greater Kansas City, Missouri metropolitan area. Applicants outside of this geographic area will not be considered., • trueCABLE is an equal-opportunity employer. Employment is contingent upon the successful completion of a background check. trueCABLE is a participant in the E-Verify program. This program compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility., • trueCABLE is committed to protecting our applicants from potential scams.We will only reach out to applicants using our official email domain,@truecable.com.For your safety, please be cautious of any communication offering employment with trueCABLE that does not originate from an @truecable.com email address.

Job Description Executive Assistant Location – Kansas City – Office M-Th and Work from Home Friday Travel Required – No Classification – Non-Exempt Leadership Level – GS 4 AutoAlert is the original disruptor in the automotive software space. Our Customer Experience Management (CXM) platform is revolutionizing the dealership-customer relationship, creating direct opportunities for meaningful connections and seamless experiences both online and offline. About AutoAlert AutoAlert offers a portfolio of innovative solutions that maximize dealership profitability by focusing on customer relationships and creating direct opportunities for meaningful data-driven connections. Founded in 2002, AutoAlert is the leading automotive software and data mining provider, enhancing customer relationships that lead to repeat sales, service, and increased loyalty. AutoAlert’s mission is to empower innovative automotive partnerships to improve data-driven customer experiences. AutoAlert is proud to lead the industry in data security, with independently audited high-level security in place via Soc 2 Type 2 and ISO/IEC 27001:2013 certifications. Role Description At AutoAlert, the Executive Assistant/Office Manager provides high-level administrative support to the Chief Executive Officer and other senior leadership members within the organization. You will oversee the general administrative function and activities of the office, while acting as the primary contact for visitors to the office and the designated travel management company. You are a team player with strong problem-solving skills and an innovative mindset. You will be a part of a creative, diverse, collaborative team of hardworking individuals to increase brand favorability, customer engagement and advocacy, and revenue growth. · Performs high-level administrative support and assistance to the Chief Executive Officer, members of the senior leadership team, and others within the company · Manages and completes expense reporting for the Chief Executive Officer and other members of the senior leadership team · Acts as primary point of contact between AutoAlert, building management, and parking management, ensuring office space is maintained and facilities requests are submitted and resolved · Arranges travel and accommodations for executives and other individuals or groups that may require assistance · Fulfills duties of Travel Program Coordinator, interfacing with AutoAlert’s travel management partner and preferred hotel venders · Schedules and attends meetings on behalf of executives, taking notes and recording minutes, and distributing to participants · Performs office management responsibilities including maintaining office vendor records and relationships, ordering supplies, and performing basic recordkeeping · Develops and implement new procedures to automate processes and increase efficiencies · Arranges and manages lunches for in-office team members · Acts as primary point of contact between AutoAlert and vending company, ensuring requested supplies are in stock and machines are kept in working order · Maintains schedules for large-scale company meetings, ensuring meeting space is secured and confirmed, food and beverage requirements are met, and any required outside activities are scheduled and confirmed · Other duties as assigned Your Experience and Impact · High school diploma or equivalent required · 3+ years of administrative and clerical experience required · Extensive knowledge of office management procedures · Excellent verbal and written communication skills · Proficient with Microsoft Office Suite and Concur · Excellent time management skills with a proven ability to meet deadlines · Ability to work cooperatively and collaboratively with all levels of the organization to maximize performance, creativity, problem solving and results · Adapt in a positive manner to changing priorities and remain calm in a fast-paced environment · Excellent customer-facing soft skills to interact with internal and external customers Supervisor Responsibilities This position has no direct supervisory responsibilities but works with other team members inside and outside of the department Across all teams, we look for the following values: · Be a Role Model · Be Passionate About our Partners’ Success · Own Working Together · Deliver Results Living the AutoAlert values is core to all team members’ success. We welcome and encourage all people of diverse backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer, focused on providing a positive place for you to grow your career. Accommodations If you require assistance applying for open positions, please reach out to Human Resources at . Benefits AutoAlert provides a robust benefits package to eligible employees. Eligibility requirements apply to all plans in the United States and Canada. AutoAlert reserves the right to alter benefits offerings at will. Posting Statement AutoAlert is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. AutoAlert does not accept unsolicited headhunter and agency resumes. AutoAlert will not pay any third-party agency or company that does not have a signed agreement with AutoAlert. We are unable to sponsor H1-B Visas at this time.

Job Description DSI is a sales enablement company with an immediate career opportunity for a motivated Account Sales Manager (ASM) for our growing Exclusive Distribution Model (EDM) team. This key role is Responsible for driving sales results of the client's products in the assigned territory. As the ASM, you will serve as the link between training and sales, and you will work closely with our partners and management on behalf of our client. You will be responsible for formal classroom-style training, side-by-side selling, informal group training, and generating excitement for selling and the overall opportunity. Additionally, you will evaluate opportunities and challenges and provide creative solutions. Your success will be measured by positive sales numbers, relationship building, timely reporting, and overall contribution to this program. To be considered for this exciting opportunity, you must live in or around the following locations. Denver, CO, Charleston, SC, Atlanta, GA, Nashville, TN, Raleigh, NC, Phoenix, AZ, Salt Lake City, UT, Chicago, IL, Portland, OR, Seattle, WA, Las Vegas, NV, Kansas City, MO. This role requires 50-75% travel. About DSI Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency. At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential. Responsibilities • Work directly with partner representatives, owners, and senior management to drive and increase sales of the client’s products and services, • Use direct training, observation, side-by-side selling, and customer interactions as a direct method of demonstrating and educating employees about sales techniques and the client's new and current promotional activities, • Educate management on how to sell the client’s products and services by directly interacting with their employees and customers in both informal (side-by-side) and formal (classroom) training, • Use personal initiative to create and implement motivational contests, goals, challenges, and incentives to improve sales and respond to low performance as you encounter challenges, • You will provide analysis of visits and sales, make suggestions, and give presentations on methods of increasing sales for the client, • Visit offices regularly, approach those reps who need help, and provide support to increase sales and headcount, • Provide outstanding service to the reps, owners, and customers, demonstrating in-depth product knowledge, • Maintain partner and client presentation standards, deliver exceptional client service, and follow up with all stakeholders, • Build strong relationships with partners in the assigned territory through personal integrity, sales, and business expertise, • Become the EDM business subject matter expert, including technology, plans, promotions, sales techniques, best practices, computer systems, online tools, activation procedures, credit, and escalation processes, • Demonstrate and transfer knowledge through all partner contacts, • Document and quantify opportunities, share best practices with peers, and communicate challenges and recommendations internally to management and the client's key management, • Identify challenges and recommendations in detailed reports submitted online within 24 hours of conducting field activities via the company's web-based reporting system, • Previous experience in sales and leadership within outside sales channels with previous experience as an Account Sales Manager in a fast-paced quota-driven environment, • Previous role as a Direct Manager, Manager, Sales Manager, Area Manager, District Manager, Regional Manager, Business Development Manager, Branch Manager, Manager Trainee, Assistant General Manager, Outside Sales Manager, • Training, • Must be comfortable with 1:1 and classroom-style training, • Operational, • Sales, • Motivation teams, sales reps, • Developing sales skills via action plans, • Motivating and driving others, • Evaluating teams and analyzing data to identify opportunities and build improvement plans, • Exceptional leadership skills with a passion and dedication for mentoring, and coaching sales helping partners to become successful, • Possess strong communication skills, a strong work ethic, high energy, enthusiasm, and a passion for technology, • Ability to thrive in an entrepreneurial, unstructured work environment, • Effective communication, analytical, and presentation skills, • Ability to work flexible hours to participate in evening, weekend, and holiday events, • MS Word, Excel, and PowerPoint, • Experience working with and meeting quotas, • Operational understanding of basic retail business and practices a plus, • Working knowledge of the wireless industry and technology is a plus Schedule • Workweek, • In the field 4-5 days per week including weekends, • Expected to travel 3 weeks per month, • Each month you will work from the home office for 1 week, • Flexible in maintaining client and partner needs, • 50-75%, • Uncapped earning potential, • Earn up to 80K annually!, • Bonus opportunities, • Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!, • 401k Plan with employer matching, • Paid vacation, personal/sick days, and bereavement time, • Employee Profit Sharing Program, • 50% AT&T wireless discount, • Paid training, • Advancement opportunities, we prefer to promote from within!

Job DescriptionADTRAV Travel Management, founded in 1977, has over four decades of experience in managing corporate, government, vacation, group, meetings, and incentive travel programs across the United States. We have experienced steady growth throughout our history and are currently ranked as one of the top business travel management companies in the country. ADTRAV is seeking a Corporate Travel Consultant – After Hours/Evening and Weekends to be responsible for all aspects of travel management for our clients. This includes conversing with customers through multiple communication channels to determine destination, mode of transportation, travel dates, financial considerations and accommodations required. The Travel Consultant will also be responsible for booking and issuing domestic and complex international airline itineraries, hotel reservations and car and train reservations through a GDS system. This position is designated as a full-time, afterhours position, with a need for a person to fill evening and weekend shifts. The working schedule varies but generally includes three shifts during the week between 7pm-1am CT and two 12-hour shifts on the weekend, typically 11am-11pm CT. There are shift differentials for working in this position (evening, night, and weekend). Essential Duties and Responsibilities include the following: • Answer calls and emails promptly from clients who are requesting new travel arrangements or changes to existing itineraries., • Utilize Sabre to book and issue airline, hotel, car, and other reservations, accurately and efficiently., • Maintain sufficient account knowledge to assist clients without delay., • Check queues daily to ensure accuracy and that all issued tickets are complete., • Maintain service non-stop programs such as preferred vendors, Waiver/Favors, RezCritiques, and Vacation Referrals., • Provide travel expertise to clients., • Send quotes for international travel; break rules down to see if there are restrictions or are non-refundable, understand open skies and FAA rules., • Meet KPIs as outlined by management (e.g., productivity, transactions, etc.), including maintaining consistent attendance and adherence to the schedule., • Communicate with airlines on flight changes, seating, and upgrades and provide updates to the client as needed., • Follow ADTRAV policies, procedures, and approved workflows on how to service travelers., • Provide excellent customer service in every interaction with travelers. Show empathy and be able to identify and solve traveler issues., • Communicate effectively with other agents and employees to solve problems, gather information, and service travelers., • Become knowledgeable in ADTRAV's industry and customer base., • Participate in ongoing training to continuously build knowledge and skills in the industry., • Represent ADTRAV by embracing the company values and maintaining effective working relationships with employees, partners, vendors, and clients., • Adhere to company policies and procedures., • High school diploma or equivalent required., • At least 2 years of experience booking domestic and international travel; complex international a plus., • Experience using a GDS System; Sabre required, Amadeus a plus., • Highly knowledgeable of city, airline, hotel, and car rental codes., • Knowledgeable of government travel requirements, visas, and passports., • Understanding of federal travel regulations, Fly America Act and Open Skies Agreement., • Strong computer and typing skills, which includes the ability to navigate quickly between programs and using shortcut keys., • Demonstrated experience learning and using technology, and ability to use multiple applications and monitors at one time., • Ability to consistently deliver excellent customer service, internally and externally., • Experience with Microsoft Office suite (Outlook, Word, Excel)., • Excellent English written and verbal communication skills., • Excellent listening skills; able to listen to and respond to the traveler’s needs and clarify as needed., • Strong attention to detail with emphasis on accuracy and quality., • Highly self-motivated and able to manage multiple priorities simultaneously and complete tasks with minimal supervision., • Strong organizational and problem-solving abilities., • Ability to communicate ideas and concepts clearly and concisely, while also being open to receive feedback and direction as needed., • Able to present a professional and positive demeanor with internal and external customers/clients and work cooperatively., • Ability to work remotely and meet the company home-office requirements., • Able to sit and work at a computer for extended periods of time, without leaving the work area., • Able to maintain confidentiality of company and client information., • Able to work a schedule that is evening, night, overnight, and weekends; the afterhours schedule falls between 7pm-7am CT., • Able to obtain security clearance as required to work on high level security accounts. ADTRAV Corporation an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Job DescriptionADTRAV Travel Management, founded in 1977, has over four decades of experience in managing corporate, government, vacation, group, meetings, and incentive travel programs across the United States. We have experienced steady growth throughout our history and are currently ranked as one of the top business travel management companies in the country. ADTRAV is seeking Travel Consultants to be responsible for all aspects of travel management for our clients. This includes conversing with customers through multiple communication channels to determine destination, mode of transportation, travel dates, financial considerations and accommodations required. The Travel Consultant will also be responsible for booking and issuing domestic and complex international airline itineraries, hotel reservations and car and train reservations through a GDS system. Essential Duties and Responsibilities include the following: • Answer calls and emails promptly from clients who are requesting new travel arrangements or changes to existing itineraries., • Utilize Sabre to book and issue airline, hotel, car, and other reservations, accurately and efficiently., • Maintain sufficient account knowledge to assist clients without delay., • Check queues daily to ensure accuracy and that all issued tickets are complete., • Maintain service non-stop programs such as preferred vendors, Waiver/Favors, RezCritiques, and Vacation Referrals., • Provide travel expertise to clients., • Send quotes for international travel; break rules down to see if there are restrictions or are non-refundable, understand open skies and FAA rules., • Meet KPIs as outlined by management (e.g., productivity, transactions, etc.), including maintaining consistent attendance and adherence to the schedule., • Communicate with airlines on flight changes, seating, and upgrades and provide updates to the client as needed., • Follow ADTRAV policies, procedures, and approved workflows on how to service travelers., • Provide excellent customer service in every interaction with travelers. Show empathy and be able to identify and solve traveler issues., • Communicate effectively with other agents and employees to solve problems, gather information, and service travelers., • Become knowledgeable in ADTRAV's industry and customer base., • Participate in ongoing training to continuously build knowledge and skills in the industry., • Represent ADTRAV by embracing the company values and maintaining effective working relationships with employees, partners, vendors, and clients., • Adhere to company policies and procedures., • High school diploma or equivalent required., • At least 2 years of experience booking domestic and international travel; complex international a plus., • Experience using a GDS System; Sabre required, Amadeus a plus., • Highly knowledgeable of city, airline, hotel, and car rental codes., • Understanding of federal travel regulations, Fly America Act and Open Skies Agreement., • Strong computer and typing skills, which includes the ability to navigate quickly between programs and using shortcut keys., • Demonstrated experience learning and using technology, and ability to use multiple applications and monitors at one time., • Ability to consistently deliver excellent customer service, internally and externally., • Experience with Microsoft Office suite (Outlook, Word, Excel)., • Excellent English written and verbal communication skills., • Excellent listening skills; able to listen to and respond to the traveler’s needs and clarify as needed., • Strong attention to detail with emphasis on accuracy and quality., • Highly self-motivated and able to manage multiple priorities simultaneously and complete tasks with minimal supervision., • Strong organizational and problem-solving abilities., • Ability to communicate ideas and concepts clearly and concisely, while also being open to receive feedback and direction as needed., • Able to present a professional and positive demeanor with internal and external customers/clients and work cooperatively., • Ability to work remotely and meet the company home-office requirements., • Able to sit and work at a computer for extended periods of time, without leaving the work area., • Be able to successfully attend and pass new hire and department specific training., • Able to maintain confidentiality of company and client information., • Able to work a schedule that falls between Monday-Friday, 7am-7pm CT. Able to work some weekends as needed. ADTRAV Corporation an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Job Description ADTRAV Travel Management, founded in 1977, has over four decades of experience in managing corporate, government, vacation, group, meetings, and incentive travel programs across the United States. We have experienced steady growth throughout our history and are currently ranked as one of the top business travel management companies in the country. ADTRAV is seeking a Corporate Travel Consultant – After Hours/Weekend Only to be responsible for all aspects of travel management for our clients. This includes conversing with customers through multiple communication channels to determine destination, mode of transportation, travel dates, financial considerations and accommodations required. The Travel Consultant will also be responsible for booking and issuing domestic and complex international airline itineraries, hotel reservations and car and train reservations through a GDS system. This position is designated as a "Weekend Only" position and is part-time with no benefits, except 401(k). The working schedule for this position is every Saturday and Sunday working 7am to 8pm CT. Flexibility may be given if a candidate would prefer working 8am-9pm CT, 9am-10pm CT or 10am-11pm CT. It is required to work 24 hours each week with this schedule and incumbents may only take off from work, approved in advance, two weekends each year without pay. In exchange for commitment to this schedule, this position is paid a premium during these shifts. In addition, incumbents may be allowed to work additional shifts outside of the designated "Weekend Only" position, but in doing so they are not paid the applicable "Weekend Only" premium. Essential Duties and Responsibilities include the following: • Answer calls and emails promptly from clients who are requesting new travel arrangements or changes to existing itineraries., • Utilize Sabre to book and issue airline, hotel, car, and other reservations, accurately and efficiently., • Maintain sufficient account knowledge to assist clients without delay., • Check queues daily to ensure accuracy and that all issued tickets are complete., • Maintain service non-stop programs such as preferred vendors, Waiver/Favors, RezCritiques, and Vacation Referrals., • Provide travel expertise to clients., • Send quotes for international travel; break rules down to see if there are restrictions or are non-refundable, understand open skies and FAA rules., • Meet KPIs as outlined by management (e.g., productivity, transactions, etc.), including maintaining consistent attendance and adherence to the schedule., • Communicate with airlines on flight changes, seating, and upgrades and provide updates to the client as needed., • Follow ADTRAV policies, procedures, and approved workflows on how to service travelers., • Provide excellent customer service in every interaction with travelers. Show empathy and be able to identify and solve traveler issues., • Communicate effectively with other agents and employees to solve problems, gather information, and service travelers., • Become knowledgeable in ADTRAV's industry and customer base., • Participate in ongoing training to continuously build knowledge and skills in the industry., • Represent ADTRAV by embracing the company values and maintaining effective working relationships with employees, partners, vendors, and clients., • Adhere to company policies and procedures., • High school diploma or equivalent required., • At least 2 years of experience booking domestic and international travel; complex international a plus., • Experience using a GDS System; Sabre required, Amadeus a plus., • Highly knowledgeable of city, airline, hotel, and car rental codes., • Knowledgeable of government travel requirements, visas, and passports., • Understanding of federal travel regulations, Fly America Act and Open Skies Agreement., • Strong computer and typing skills, which includes the ability to navigate quickly between programs and using shortcut keys., • Demonstrated experience learning and using technology, and ability to use multiple applications and monitors at one time., • Ability to consistently deliver excellent customer service, internally and externally., • Experience with Microsoft Office suite (Outlook, Word, Excel)., • Excellent English written and verbal communication skills., • Excellent listening skills; able to listen to and respond to the traveler’s needs and clarify as needed., • Strong attention to detail with emphasis on accuracy and quality., • Highly self-motivated and able to manage multiple priorities simultaneously and complete tasks with minimal supervision., • Strong organizational and problem-solving abilities., • Ability to communicate ideas and concepts clearly and concisely, while also being open to receive feedback and direction as needed., • Able to present a professional and positive demeanor with internal and external customers/clients and work cooperatively., • Ability to work remotely and meet the company home-office requirements., • Able to sit and work at a computer for extended periods of time, without leaving the work area., • Able to maintain confidentiality of company and client information., • Able to work a schedule that is weekends only, Saturday and Sunday, 6am-7pm CT or 7am-8pm CT., • Able to obtain security clearance as required to work on high level security accounts. ADTRAV Corporation an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.