Client Services Specialist
21 days ago
Littleton
Job Description AfterTERM: Full Time – up to 40 hours per week, Monday–Friday, 9:00 AM to 6:00 PM CLASSIFICATION: Non-exempt JOB SUMMARY The Operations Specialist reports to the Operations Manager. The ideal candidate is: • Professional, • An excellent verbal and written communicator, • Positive, • Flexible, • Team-oriented, • Serve as the frontline liaison and customer support, • Ensure positive experiences that reflect the organization’s values, • Respond promptly to inquiries via phone and email, • Handle complaints with empathy and escalate when appropriate, • Deliver accurate, clear, and respectful communication, • Take ownership of issues until resolved or properly escalated, • Treat everyone with respect and courtesy, • Maintain a calm, professional tone—even in challenging situations, • Share knowledge and support team members, • Participate in training, meetings, and feedback sessions, • Identify recurring issues and suggest improvements, • Be punctual and adhere to scheduled work hours, • Approach daily responsibilities with a can-do attitude, optimism, empathy, and a growth mindset, • Treat teammates with care and work collaboratively, • Be solutions-oriented, • At least two years of experience performing similar or related work, • Experience responding to inquiries via phone and email is preferred but not required, • Strong confidentiality practices, organizational skills, and attention to detail, • Excellent verbal and written communication skills Company DescriptionExpress Employment Professionals of Littleton, CO is a leading staffing provider helping job seekers find work with a wide variety of local businesses. Because we're locally owned, we live-in and work in this community and have a vested interest in its' success. In addition to our staffing services, our team is actively involved with a wide variety of causes and organizations that help strengthen our beautiful city. Our Vision: To help as many people as possible find good jobs by helping as many clients as possible find good people.Express Employment Professionals of Littleton, CO is a leading staffing provider helping job seekers find work with a wide variety of local businesses.\r\n\r\nBecause we're locally owned, we live-in and work in this community and have a vested interest in its' success. In addition to our staffing services, our team is actively involved with a wide variety of causes and organizations that help strengthen our beautiful city. \r\n\r\nOur Vision:\r\nTo help as many people as possible find good jobs by helping as many clients as possible find good people.