Associate Consultant / Client Partner
22 days ago
Peoria
This position does not sponsor any visas (H-1B, etc.) EXECUTIVE SUMMARY We are seeking a high-potential Associate Consultant / Client Partner to join VirtuSense Technologies, a fast-growing healthtech company, and a 4X Deloitte Fast 500 award winner (2022-2025), using AI-powered sensor systems to prevent patient falls and improve safety across hospitals, skilled nursing, assisted living, and memory care settings. This role is ideal for early-career consultants (1–3 years) from top firms who want to move beyond strategy decks to drive real operational change at scale. As a Client Partner, you’ll own relationships with healthcare executives, use data to demonstrate ROI, and lead renewals, expansions, and cross-sells—all while helping redefine patient safety. Expect executive-level exposure, rapid responsibility, and measurable impact from day one. ABOUT VIRTUSENSE TECHNOLOGIES We build intelligent-care platforms that combine AI and edge sensors to monitor, predict, and coordinate care across acute and post-acute settings. Our deployments deliver meaningful fall reductions (including 80%+ at select sites) and fewer false alarms—helping care teams do more with less. Through our virtual nursing platform, centralized RNs manage admissions, discharges, transfers, and documentation, freeing bedside nurses for hands-on care. If you thrive on turning complex healthcare operations into simple, scalable systems, you’ll fit right in. ABOUT THE ROLE We are seeking a high-potential Associate Consultant / Client Partner to join our growing team. The Client Partner will serve as a strategic advisor and relationship owner for healthcare clients using our fall prevention platform—ensuring measurable outcomes, driving adoption, and leading renewals, cross-sells, and expansions across hospitals, skilled nursing facilities, assisted living, and memory care communities. The ideal candidate combines consulting-style analytical rigor, problem-solving discipline, and executive presence with strong interpersonal, communication, and project management skills. This is a rare opportunity to move from strategy into execution—delivering tangible impact at the front lines of healthcare while building lasting client partnerships. KEY RESPONSIBILITIES Client Success & Growth • Build and own executive- and operational-level relationships with healthcare leaders (nursing, operations, IT, and finance)., • Drive renewals, expansions, and cross-sells by identifying new use cases and additional sites within existing accounts., • Lead quarterly business reviews (QBRs) to showcase ROI, clinical outcomes, and operational impact. Strategic Advisory & Adoption • Act as a trusted advisor, helping clients translate system insights into action plans and workflow improvements., • Partner with client leadership to manage change, drive frontline adoption, and embed best practices., • Champion client voice internally to influence product roadmap and service model improvements. Analysis & Operational Execution • Analyze system usage data and outcome metrics to identify trends, risks, and opportunities., • Troubleshoot operational challenges and coordinate resolution with internal support, product, and engineering teams., • Manage multiple client initiatives simultaneously with strong prioritization and project discipline. YOUR FIRST 90 DAYS (SUCCESS LOOKS LIKE) By Day 30 • Complete onboarding and product training, gaining foundational knowledge of VirtuSense technology and healthcare workflows, • Shadow senior Client Partners on client calls, QBRs, and site visits, • Begin building relationships with internal teams (Product, Engineering, Support, Sales) By Day 60 • Take ownership of a small portfolio of client sites with light guidance, • Analyze usage and outcomes data to prepare your first QBR deck, • Identify early adoption gaps or risks and propose mitigation actions By Day 90 • Fully own a portfolio of client accounts and lead executive-level QBRs independently, • Deliver measurable improvements in adoption and utilization, • Build and present an account growth plan outlining cross-sell and expansion opportunities, • Be recognized by your clients as a trusted strategic partner and by your team as a reliable operator QUALIFICATIONS Must Haves: • Strong analytical and structured problem-solving skills, • Excellent interpersonal, communication, and client relationship skills, • Executive presence and confidence engaging senior stakeholders, • High initiative, resourcefulness, and comfort in fast-paced, ambiguous environments, • Strong project management skills, • Passion for improving healthcare outcomes and patient safety, • Willingness to travel up to 50%, • Bachelor of Science or Bachelor of Arts Strong Preferences: • 1–3 years of experience at a top-tier consulting firm (MBB, Big 4, Large Professional Services, or Technology & Digital Transformation firms)., • Healthcare experience WHAT WE OFFER • A pivotal role expanding the impact of cutting-edge AI and sensor technology in real-world clinical environments, • Rapid career growth and executive exposure, with ownership over high-value accounts early in your tenure, • The opportunity to drive measurable improvements in patient safety and operational performance, • A mission-driven, collaborative team reshaping healthcare through predictive AI, • Salary, • Discretionary bonus, • Health insurance, • 401(k) matching, • Incentive stock options (ISOs), • Dental insurance, • Vision insurance, • Paid time off, • Parental leave